People Matters: Outlook 2021 - February 2021

Page 42

John Gaunt

Learning (and unlearning) from COVID-19 The pandemic forced us to reevaluate our ways of working paving way for unlearning the rudimentary and relearning ways to function and survive in the new normal

The New Workplace

We are creatures of habit and used to doing almost everything around us in a certain, predictable way. But the pandemic forced us to reevaluate our ways including working

W

hen 2020 began, the COVID-19 pandemic affected all of us in the unruliest way possible. It was no longer possible for countries, industries, and economies, let alone individuals, to continue living the same way as before. We are creatures of habit and used to doing almost everything around us in a certain, predictable way. But the pandemic forced us to reevaluate our ways including working. Thus began the process of unlearning the rudimentary and relearning ways to function and survive‌in the new normal.

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| FEBRUARY 2021

Embracing agility

Agility and empowerment took on a completely new meaning as the virus developed differently in each country and governments took various measures. Smart company leaders evaluated the seriousness of the situation, adopted an agile stance, and took rapid action, as deemed necessary. That included making hard but important decisions ahead of other companies, knowing their swift and decisive actions protected employees from harm, and consequently protected their clients and their business. Some companies, with their priorities, firmly set, acted


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