People Matters: Outlook 2021 - February 2021

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Create a performance management culture that is flexible, and scalable:

c o v e r

s t o r y

Deloitte’s Jonathan Pearce COVID-19 has laid the groundwork for organizations to consider more permanent shifts to remote or hybrid workforces. Organizations will need to update and adapt their policies and practices around talent acquisition, performance management, learning and development, compensation, rewards, etc. to meet the demands of their new workforce models, says Jonathan Pearce of Deloitte By Mastufa Ahmed

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onathan Pearce is a Consulting Principal at Deloitte, leading the organization’s Workforce Strategies practice. He has 20 years of experience guiding clients in executing human-centric business transformation, developing talent strategies, and better aligning workforce programs to business priorities. Jonathan advises the C-Suite on large scale initiatives to unlock new enterprise value by reshaping workforces in the context of the Future of Work.

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COVID-19 has fundamentally altered how many organizations think about goals. The biggest shift we have seen has been in organizations tasking teams and individuals to focus on what matters most. There has been a concerted effort to set, measure, and reward only the most essential of priorities during this time of disruption

Jonathan leads the development of Deloitte’s partner ecosystem and technology assets to support workforce transformations. Previously, he served as the Chief Strategy Officer for Deloitte Tax where he initiated a program to bring to life the Future of Tax and unlock new business value through harnessing technology and human capabilities in innovative ways. Jonathan has deep technical experience in workforce mobility from strategy through operations, to risk management and compliance. He frequently presents on the future of workforce mobility in a digitized world. Here are the excerpts of the interview.

How do you see the longterm impact of the COVID19 pandemic on the future of work with COVID-19 triggering a massive shift in how and where work gets done? Deloitte’s 2021 Global Human Capital Trends Report identified five trends to watch for in 2021 and the first among those is


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