People Matters Magazine September 2021: The Great War for Talent

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Supporting employee journey is crucial to retaining talent: President & Group Head,

C O V ER

STORY

HR, Thomas Cook India

Majority of the businesses suffered for parting ways with long time employees. It’s important for leaders to explain the future roadmap of the organisation and make sure the vision stays clear and gets buy-in from key stakeholders, says Mona Cheriyan, President & Group Head, Human Resources at Thomas Cook India By Mastufa Ahmed

M

ona Cheriyan is the President & Group Head Human Resources of Thomas Cook India Ltd. She is responsible for the Strategy, Leadership Development, Employee Engagement and other HR

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functions at the Group level. With a varied experience of over 35 years across different roles such as Employee Engagement, Global Policies & Processes, Leadership development, Diversity & Inclusivity, Compensa-

tion & Benefits, HR Audit & Process automation, she has been a significant part of NHRD, NASSCOM and BMA. She is a global influencer over the enactment of D&I and other behavioural sciences. She is associated with TISS, Symbiosis, SP Jain, IIFT, Welingkar etc., as a guest lecturer, and a recipient of ‘Super Achievers Award’. A keynote speaker, Mona's passion is to design, develop and deliver initiatives to help to build confidence and capabilities for women in Corporate India. Here are the excerpts of the interview.

Four million people left the US workplace in April 2021 which some economists have dubbed the ‘Great Resignation’. How do you see this never-before trend? Despite the logical predictions about how the COVID19 pandemic would negatively impact the economy, many industries managed to sustain the negative impact and even grow sustainably. The pandemic has, I believe, led to an unprecedented shift in rethinking


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