The HR tech market grew exponentially amid the uncertainty: Global Head of
People Analytics & HR tech, PayPal Organizations are increasingly investing in collaboration, employee listening, well-being, and people analytics, says Dr. Serena H. Huang, Global Head of People Analytics & HR tech, PayPal, in an interaction with us
C OVER
STORY
By Mastufa Ahmed
50
| august 2021
D
r. Serena Huang is currently the Global Head of People Analytics & HR Technology at PayPal. She is a thought leader in people analytics, HR technology, future of work, and employee experience with expertise spanning large multinationals including GE and Deloitte. Dr. Huang is also a long-time practitioner of mindfulness and leads guided meditations in corporate settings to boost employee well-being. As a data analytics executive, Dr. Huang is passionate about leading change, building high-performing global teams, and helping business leaders see data as an asset in large organizations. She excels at showing executives the “art of the possible” through both 1-on-1 dialogues and facilitated hands-on workshops, and co-creating customizable, scalable solutions in predictive analytics in HR, workplace strategy, supply chain, and litigation domains. Dr. Huang has built and led on-shore/off-shore analytics teams and capabilities
