We plan to increase our focus on leveraging tools to foster greater engagement & productivity: Manulife’ Asia CHRO & Head of Global Learning
For Manulife, since 2018, we have invested more than CAD 750 million to enhance our digital capabilities, including for our customers, shareholders, and employees, says Joy Xu, Chief Human Resources Officer, Asia and Head of Global Learning, Manulife By Mastufa Ahmed
One of the silver linings of the pandemic is that it accelerated digitalization at unprecedented speed and scale
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oy Xu is the Chief Human Resources Officer, Asia, and Head of Global Learning at Manulife. She is also a member of the Company’s Asia Division Executive Committee. In April 2020, she took over additional responsibilities as Head of Global Learning and Future of Work in addition to her HR role for Asia. In her role, Joy works in partnership with Manulife’s business and Human Resources leadership to help drive culture transformation and ensure the Company attracts, develops, and retains a high-performing global workforce. Prior to joining Manulife, Joy worked for Novartis where she served as Global Head of Human Resources for the company’s Sandoz business, based in Munich, Germany. Prior to that, Joy
was with PepsiCo for almost ten years, holding senior leadership roles in Asia and globally. Joy started her career with Procter & Gamble in 1995 with increasingly broader leadership roles in both China and the US. Joy has significant experience in cultural transformation, diverse talent development, and organizational engagement. Here are the excerpts of the interview. august 2021 |
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