Rethinking EX for the post-pandemic world
As work conditions change across the world, companies need to take drastic measures to do better at employee engagement. What is the world gearing up to today when Fun Fridays (which were at one time the only thing that defined EX) are not even a remote possibility (pun intended)? By People Matters Editorial
Employe e Expe rie nce
connected if at all, the truth is that they are very intricately linked - and what connects them is employee experience.
What does the postpandemic EX checklist look like?
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mployee engagement is often considered to be the true outcome of employee experience. A study by Gallup declared that companies having the most engaged employees witnessed as much as 147 percent higher earnings per share (a key profitability indicator) when directly compared with other competitors in the same field. With the proliferation of work opportunities across the world - and a shortage of
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| may 2021
the right talent to fill up the rosters - there is a new equation at play when it comes to prospective employees and the hunt for jobs. The availability of information has drastically changed perspectives on jobs. For example, 79 percent of job seekers today use social media when looking for a new job, and this figure increases to 86 percent for younger job seekers. Moreover, around half of all millennial employees are looking for a job change. Although these statistics may seem to be loosely
There can be no ideal experience in any company - but the truth is that some companies fare much better when it comes to employee experience than others (that is if employee experience rankings are to be believed). The reason behind this is that they optimize all stages and aspects of the employee experience, making sure that there are no hang-ups on any front - right from workplace security to culture to technology. The different aspects of employee experience - reevaluated to address challenges of the ongoing pandemic - are as follows: • Inclusion for all: Given the remote nature of most jobs today, each employee in the organization needs to understand the organi-
