People Matters Magazine May 2021: Empowering ‘Experience’

Page 38

In t e r v i e w

Provide opportunities to hear the large end users out and not be one way: Sunit Sinha, KPMG India

38

Sunit Sinha, Partner, and Head, People, Performance and Culture, KPMG in India, shares with us how organizations need to have a concrete plan to build a continuous approach to EX By Shweta Modgil

2

020 was a year where organizations had to seriously relook at employee experience. It was a year that redefined their outlook towards EX in a big way, forcing them to tune up and listen empathetically to employees and act fast. While 2021 brought hope with the authorization and dissemination of the first COVID19 vaccines, yet it is safe to say we are not going to the old ways of working anytime soon. This means organizations have a chance to seriously relook at the culture they are building and the experience they are going to deliver in the second year of the pandemic. So what is next for employee experience? How can we redefine it for our new world of work, a big part of which has transitioned to hybrid work? In an exclusive interaction with us, Sunit Sinha, Partner, and Head, People, Performance and Culture, KPMG in India, shares what does employee expe| may 2021


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.