We cannot overlook the digital adoption gap: JLL India’s Meenakshi Cornelius
“Accelerating digital adoption requires behaviour, mindset shifts, and understanding the benefits of technology adoption. Moreover, we encourage change to be driven from the top by Leaders and management,” advised Meenakshi Cornelius, CHRO, JLL India By Asmaani Kumar
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pioneered at JLL and what it takes for global enterprises to lead HR transformation in a digitally-driven business landscape. Here are some key excerpts.
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eenakshi Cornelius is the Head of Human Resources for the India Cluster at JLL and has over 23 years of experience in telecom, ITES, real estate, and professional services. She has worked across different facets of HR and has played critical roles in driving change management and leadership-building projects In India and the Middle East. In an exclusive interaction with People Matters, Meenakshi shares with us the digital innovations | June 2022
service delivery, Consistent employee and Manager experience, Enhanced insights for decision-making, Future AI (artificial intelligence) enhancements, and building more strategic HR focus. Technology isn’t limited As technology becomes more and more central to HR to our essential functions such as payroll & benefits transformation, how is JLL automation but is also a part keeping up with the latest of more strategic endeavinnovations and solutions? ours such as talent acquisiWhat are the priorities? tion, building capability, and I believe that technology well-being, and delivering keeps us relevant as a function. Given that digital trans- People Analytics, HR Operation Reporting, and BI & formation is changing the Data Management. Buildways of working and thinking capabilities and compeing across industries, HR tencies have been an impormust champion the case for tant area of focus, leading digital adoption to remain us to collaborate with exteragile. Today, the strategic nal partners. For example, role of HR has risen; it has on the Talent Acquisition a seat at the table in most organisations and has strong front, we’ve not only innopartnerships at the CXO level vated internal processes & technologies for efficient to lead people's strategy and and timely screening of our decision-making. At JLL, from an HR stand- talent pool but also partnered with other technology point, we have invested in solutions for a comprehenseveral digital solutions for sive digitally-driven Talent Effective and efficient HR
