People Matters Magazine May 2022: A New Take on Employee Empowerment

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How do we lead a culture of innovation?

By Asmaani Kumar

T

he events of recent years underscored how important it is to innovate and strengthen global supply chain. But what does it take to do so? In an exclusive interaction with People Matters, Pramod Jajoo, SVP Technology and India Country Head for fast-growing e-commerce company ShipBob shares incredible insights on the innovations in the supply chain domain and how enterprises can unleash their potential for growth and impact with a people-centric culture. Jajoo has over 30 years of expertise across the business landscape with internet companies like BigBasket and Freight Tiger. He’s also a mentor and advisor to select startups and corpo-

rates and is actively involved as an angel investor in the Indian startup ecosystem. Jajoo has been a mentor to Nasscom's Deep Tech Club (DTC) startups for the past four years and previously served as a Senior Vice President at Flipkart where he managed product and technology teams for Flipkart’s Fulfillment Services Group.

What is the vision for the future of ShipBob? What has been its business impact on the supply chain enterprise? ShipBob’s vision is to serve merchants of different sizes, from small and midsized to enterprise companies. This is done by democratising fulfilment with best-in-class logistics across all merchant’s sales channels, from ecommerce to

One of the best ways to enable efficiency and innovation is by having a deeply skilled, highly engaged, and motivated workforce from diverse backgrounds retail. Feedback from the customer community is vital to steer the ship forward for any business and even more so for a supply chain enterprise such as ours. As a result of the open communication channels with our customers, innovations become a byproduct, such as new fulfilment centre locamay 2022 |

Organisational Culture

Trust each other. Be in sync with each other on priorities. And be great at documentation and asynchronous collaboration. That's the advice of Pramod Jajoo, SVP Technology and India Country Head of ShipBob, in this exclusive interaction with People Matters

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