OWNER REVIEWS Perfect Hideaways
Elle - Baxter House
Making the decision to let out a much loved holiday home to complete strangers is not an easy one. My own misgivings were quickly soothed by Helen Untiedt, and the incredible team at Perfect Hideaways. They provide a very personal and professional support with each booking, from time of arrival to departure. Most importantly, they perfectly match the right guests to your abode, so that no one is left feeling disappointed. They attract the kind of visitors you feel delighted to welcome into your home and want to befriend! I’ve particularly valued Amanda Perkins warmth, helpfulness and consistent availability at any time, day or night all week through. It’s good to know that Baxter House isn’t standing empty for most of the year the way it once did, and that lovely people are making happy memories in the home we are (thanks to PH) happy to share. Thank you for always sending us such lovely clients, it’s the reason why I don’t have Baxter House on any other sites!
Nick - Boulders Cottage
Perfect Hideaways is the gold standard in Cape luxury retreats of the highest standard, by the right sort, for the right sort. I like doing as little homework as possible and being surprised by the house that we book, safe in the knowledge that all of their properties are incredible and unique. Perfect Hideaways has managed the rentals of our beach house and there has never been a hitch. I love dealing with the efficient and delightful team and I am rest assured that their clients are always just the sort we like to have at Boulders Cottage!
Dunbar - Villa Ponta
We would like to place on record how very satisfied we are with the excellent service provided to us by Perfect Hideaways in finding guests for our properties. We have the one guest house here on our farm in Franschhoek and the other in Vilankulos Mozambique. We have always found the staff of Perfect Hideaways to be enthusiastic, efficient and very active in bringing us the sort of guests who have appreciated what we have to offer. Thank you for your efforts.
Nick - Ezulwini
Perfect Hideaways to Clifton Ezulwini is more than just an agency - it’s a family working toward the same goals. I can’t speak more highly of this growing and exciting business lead by the dynamic Helen. From our experience their clientele have the best attitudes and are always an absolute pleasure hosting. Somehow they always manage to get the right mix. When I think Per- fect Hideaways just some of the thoughts that come to mind - efficient, profession- al, courteous and most importantly driv- en. We have had an incredible working relationship thus far and look forward to many more exciting years ahead.
Megan - Bobbejaanskloof
We have only listed with Perfect Hideaways as they are an elite and professional operation. They have always dealt with me in a patient and effective way. We are a small and exclusive guest house in a remote location. We are in good company with the Perfect Hideaways offerings and we know that they are ready around the clock to sort out any issues. Perfect Hideaways have the expertise in finding the right clients and know how to promote us. They also go out of their way to help with the extra details that some guests need.
Mike - Casa Blu
From the moment we first called David to enquire about a property listed through Perfect Hideaways, we have had an amazingly positive experience and relationship with the owners and staff of the company. The initial purchase and transfer were exceptionally well managed and executed, and the transition as new owners into the PH rental portfolio has been seamless. Their effective marketing and sales team have been key in promoting the property for holiday rentals and enabled us to exceed our initial booking expectations. Despite us not living locally, Amanda and her team are in regular communication with both us and our on- site property manager regarding any issues, in addition to providing feedback from the guests, allowing us to improve the attractiveness of the property. We have found everyone we have dealt with at PH to be exceptionally professional yet personable, and feel that this has become a valued relationship. It is without any reservation that we highly recommend David, Helen, Amanda and the entire team at PH.
Jo - Staart Farm
I have had our farm on the Perfect Hideaways books for a few years now. They are a wonderful team of people, which makes it so easy to work together. They were very hands on when we were getting started and happy to help advise on any changes that could be made to improve our destination. They are efficient, friendly and reliable. I feel I have made really good relationships with the ladies that look after my account and I am always very grateful for their added input. Perfect Hideaways is always looking for new horizons, to improve their service and their houses on offer. I would highly recommend them as an agent for someone looking for the perfect hideaway!
Marc - Blue Lagoon
I initially built our holiday home with the intention of only ever using it personally, yet I quickly realised that I had a valuable asset that was sitting empty for a large part of the year being totally unproductive. At that point I decided that I would explore the options on renting it out and I would try and aim for the top end of the rental market. The reality was that while I managed to get some half decent bookings I realised that I needed someone to assist me in this endeavour. It was just too difficult business forwhat they have managed to do for me at Blue Lagoon Beach House. The only way to describe my relationship with them is that it is a partnership through and through, they constantly have my interests at heart and they have held my hand through the process of building Blue Lagoon into a viable business. Every member of the team from sales to admin to accounts is efficient, courteous and an absolute pleasure to deal with.
They have guided me on how to adequately protect myself in the form of the right insurance, how to communicate to clients and how to make to clients and how to make the product more attractive to arriving guests. The quality of their bookings is unsurpassed, and I have yet to have a single issue with any guest that needed escalating in anyway which says it all. In short, there is not a shadow of doubt that I would never have achieved anywhere near the value of sales I have without them in my corner as partners, and I value them highly for this. I would not hesitate to recommend Perfect Hideaways to anyone who is considering putting their property on their books. They are quality organisation and worth every cent for what they do for me. Please feel free to call me on 082 441 7005 should you wish to discuss in person.
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