HARNESSING DIGITAL TECHNOLOGY TO ADVANCE HEALTH EQUITY

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HARNESSING DIGITAL TECHNOLOGY TO ADVANCE HEALTH EQUITY Care is one of the needs that people need throughout their lives. Healthcare organizations and systems are always on the lookout for ways to provide better care to the communities. In inequitable times, Health Equity is core to the mission of healthcare organizations. The focus is to improve community health. To navigate the clinical transformation, the healthcare system is deploying digital health technology. There are people who are unable to seek care as they belong to different walks of life and it’s difficult for healthcare organizations to reach them. The solution to this problem lies in technological advancements and innovations. Texting solutions come with facilitating even the underserved population by simply text messaging. Thus, digital technology might be the key to improving Health Equity in USA. Nowadays texting solutions not only help patients but also providers by sorting their issues, leveling their concerns, and routing the problem to the right care team without any interference with the existing workflow. Before having a closer look to Health Equity we need to understand the idea of What is Health Equity?


What is Health Equity? Health Equity refers to the attainment of full health potential with fair and just opportunities provided to everyone to enjoy optimal health regardless of socio-economic factors that affect care and health outcomes.

Combating Health Disparities within the Community The gaps in health status and services that exist among populations lead to health disparities. That in turn gives air to injustice and inequality in healthcare. It is intimidating to balance inequities and improve the healthcare delivery for an underserved population. However, the role of health equity is inevitable and all efforts to improve population health cannot be undermined. Underserved populations have limited access to care. They need overall healthcare facilities from receiving vaccination to addressing behavioral health.

Connecting Digitally via Text Messaging Around 98% of the population living in America owns a cell phone. It is easy for organizations to connect large populations to the services and resources they need. However, for some people access to care is


limited due to socio-economic factors that prevent them from receiving the care they deserve. To fix this problem, AI technology comes up as a savior for all. By using digital technology of texting now healthcare organizations can reach the people who are unable to receive the care they need. In this way, this approach ends up establishing trusted relationships.


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