Digital Transformation: AI & Blockchain By Chika Kekeocha, Executive: Global Supply Chain, Baker Hughes
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igital transformation is one of the most used terms across multiple industries and functions. From a supply chain perspective, I would like to describe digital transformation as a new way of delivering business outcomes for customers by intentionally altering and revolutionizing our business processes with the help of cloud-based technology. Artificial Intelligence (AI) and blockchain are some of the recent technologies being used to transform the supply chain world. AI is a self-learning technology that can simulate and/or predict human patterns after collecting and analyzing data
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Energy Connection/February 2020
associated from human behaviors. It is a very dynamic technology that continuously self learns as collected data patterns evolve and change. You are probably familiar with Alexa, the virtual assistant created by Amazon. It is an AI cloud-based technology that is changing the way we accomplish certain tasks at home. Some practical examples in the supply chain can include self-learning technology within the procure-topay operations with smart PDF invoices indexing, logistics route optimization, cash disbursement predictions, warehouse stock out or excess predictions, and finally workforce planning where recruitment decisions are augmented with AI technology.
