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A new survey has shown that heat pump users in various types of properties, including older houses, are highly satisfied with their heating systems, indicating the effectiveness of heat pumps in most types of residences. The survey, commissioned by Nesta, interviewed over 2500 domestic heat pump owners and over 1000 gas boiler owners in Great Britain. Analysis revealed that 81% of those who had a heat pump installed in their current home are as satisfied or more satisfied compared to their previous heating system. Similar results were found among heat pump owners in Victorian or older properties, with 83% expressing satisfaction.

satisfaction levels are comparable between heat pump and gas boiler users. Heat pump owners, especially those who previously used electric heating, oil, or LPG boilers, highly prefer their heat pumps, with over 80% expressing satisfaction. Even among those transitioning from gas boilers, 75% are satisfied with their heat pumps. Heat pump users also tend to be more satisfied with running costs, with 67% of heat pump owners and 59% of gas boiler owners reporting satisfaction in this aspect.

satisfaction levels are comparable between heat pump and gas boiler users. Heat pump owners, especially those who previously used electric heating, oil, or LPG boilers, highly prefer their heat pumps, with over 80% expressing satisfaction. Even among those transitioning from gas boilers, 75% are satisfied with their heat pumps. Heat pump users also tend to be more satisfied with running costs, with 67% of heat pump owners and 59% of gas boiler owners reporting satisfaction in this aspect.

Nesta’s analysis also found that

Nesta’s analysis also found that

However, while heat pump users overall reported high satisfaction levels, they expressed lower satisfaction with ease of use and control compared to gas boiler users. 74% of heat pump users are

However, while heat pump users overall reported high satisfaction levels, they expressed lower satisfaction with ease of use and control compared to gas boiler users. 74% of heat pump users are fairly or very satisfied in this regard, while 88% of gas boiler users are. Not surprisingly, the highest satisfaction levels are among people who chose to install a heat pump in their own homes, but even users who moved into a new build or existing property with a heat pump fairly or very satisfied in this regard, while 88% of gas boiler users are. Not surprisingly, the highest satisfaction levels are among people who chose to install a heat pump in their own homes, but even users who moved into a new build or existing property with a heat pump