Excellence | Success stories |
The Personal Connection Strong workplace relationships lay the groundwork for business to get done By Ryan Gaymon
I
read somewhere that in order to have a good relationship, you must have great social skills. While you might think about your relationships with friends and family when you think about social skills, the workplace is also one of the main spaces where we build relationships. Naturally, coworkers socialize and look forward to spending time with one another while they do their jobs. In many cases, they become your new family—the people you spend a significant portion of your day with.
Strong Relationships Start with Strong Leadership The growth of good relationships in the workplace is connected to increased employee morale. So, how can we harness our social skills to help build great relationships with our teams? The right leadership is vital to the growth of the team. Companies that invest in their leadership development tend to build stronger organizations compared to those that don’t. Looking at Physicians Endoscopy (PE), we compared our leadership structure to that of another a successful company—Google—and we can see a lot of similarities. Google’s establishment is overseen by a board of directors, which passes instructions down through an executive management group. This group oversees several departments, such as Engineering, Products, Legal, Finance, and Sales. Each of these departments is divided into smaller units. Physicians Endoscopy is systemized in a similar way—we, too, have a board of directors as our top chain of command that guides our company community. Google gives perks and bonuses to their employees to show their appreciation—at PE, we also have perks and bonuses for employees’ commitment to the company.
Lessons Learned at Physicians Endoscopy Although we are structured to promote good relationship building, it’s the daily work everyone at PE does that keeps these bonds strong. I have had the pleasure of working at PE now for seven years, and within my time, I was able to
12 PE GI Journal October 2020
Ryan Gaymon, CBCS, is Contract Coordinator at Physicians Endoscopy (PE). She can be reached at rgaymon@endocenters.com.
