Amherst County Government 2023 Booklet 23-24PY

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EMPLOYEE BENEFITS PLAN

AMHERST COUNTY GOVERNMENT

PLAN YEAR: JULY 1, 2023 - JUNE 30, 2024

www.piercegroupbenefits.com

EMPLOYEE BENEFITS GUIDE TABLE OF CONTENTS

Welcome to the Amherst County Government comprehensive benefits program. This booklet highlights the benefits offered to all eligible employees for the plan year listed below. Benefits described in this booklet are voluntary, employee-paid benefits unless otherwise noted.

EFFECTIVE DATES: JULY 1, 2023 - JUNE 30, 2024

Rev. 04/03/2023 Health, Dental & Vision Rates page 16 page 82 page 84 page 85 Cobra Continuation Of Coverage Rights Authorization Form Notice Of Insurance Information Practices page 76 Additional Benefits Available page 78 Required Notices page 55 Disability Benefits page 60 page 64 page 71 Accident Benefits Medical Bridge Benefits Life Insurance page 2 Benefits Plan Overview page 7 Online Enrollment Instructions page 30 Employee Assistance Program page 33 Flexible Spending Accounts page 38 Cancer Benefits page 47 Critical Illness Benefits page 17 Health Benefits page 23 page 26 Dental Benefits Vision Benefits page 37 Student Loan Assistance Program

AMHERST COUNTY GOVERNMENT

EFFECTIVE DATES: JULY 1, 2023 - JUNE 30, 2024

Flexible

PRE-TAX & POST-TAX BENEFITS PRE-TAX

•Medical Reimbursement FSA Maximum: $3,050/year Minimum: $300/year

•Dependent Care Reimbursement FSA Maximum: $5,000/year

You will need to re-enroll in the Flexible Spending Accounts if you want your account(s) to continue each year.

POST-TAX BENEFITS Vision Insurance Anthem Blue View Vision Dental Insurance Delta Dental of VA Health Insurance
BENEFITS
Piedmont Community Health Plan (PCHP)
Spending Accounts Flex
Cancer Benefits Colonial Life Medical Bridge Benefits Colonial Life Accident Benefits Colonial Life Critical Illness Benefits Colonial Life Disability Benefits Colonial Life Life Insurance Colonial Life •Term Life Insurance •Whole Life Insurance
Student Loan Assistance Program GradFin 2
Facts
ADDITIONAL BENEFITS

QUALIFICATIONS & IMPORTANT INFO THINGS YOU NEED TO KNOW

QUALIFICATIONS:

•Regular Full-Time employees working 30 hours or more per week are eligible for benefits. Coverage effective date for new employees is determined by Human Resources.

IMPORTANT FACTS:

•The plan year for Piedmont Community Health Plan, Delta Dental, Anthem Blue View Vision, Spending Accounts, and Colonial Insurance products lasts from July 1, 2023 through June 30, 2024.

•Deductions for Piedmont Community Health Plan, Delta Dental, Anthem Blue View Vision, Spending Accounts, and Colonial Insurance products will begin June 2023.

•You may enroll for coverage when you first meet eligibility requirements, during Open Enrollment, or if you experience a mid-year qualifying event. Any changes you make must be made within 30 days of the event. If you miss this 30-day window, you will be required to wait until the next benefits Open Enrollment period to make any changes for the upcoming year. Examples of eligible changes in status include: Marriage, divorce, birth, adoption, legal directive; A change in your employment status (or that of your spouse) that affects healthcare coverage; Your child losing “eligible dependent” status; Death of a dependent; Eligibility for Medicare.

•You are responsible for notifying Amherst County at hr@countyofamherst.com of any qualifying event and for requesting information on changing your elections.

•If you choose not to enroll in any of the health insurance plans offered by Amherst County, you must waive coverage in the online enrollment portal.

• If signing up for any coverage on your spouse and/or children, please have their dates of birth and social security numbers available when speaking with the Benefits Representative.

•Health FSA Rollover Provision: Your employer provides the rollover option (up to $610) for your FSA plan. Please see the Flexible Spending Account section of your benefit booklet for more information on this provision.

•The 2023-2024 Dependent Care Flexible Spending Account Plan includes a grace period from July 1, 2024 through September 15, 2024. Therefore, you have from July 1, 2024 through September 15, 2024 to incur qualified expenses eligible for reimbursement in the Dependent Care Spending Account. If you do not incur qualified expenses eligible for reimbursement by September 15, 2024, and/or file for reimbursement by September 30, 2024 any contributions are forfeited under the use-or-lose it rule.

•If you will be receiving a new debit card, whether you are a new participant or to replace your expired card, please be aware that it may take up to 30 days following your plan effective date for your card to arrive. Your card will be delivered by mail in a plain white envelope. During this time you may use manual claim forms for eligible expenses. Please note that your debit card is good through the expiration date printed on the card.

•Flexible Spending Account expenses must be incurred during the Plan Year in order to be eligible for reimbursement.

•An employee has 45 days after the plan year ends to submit claims for spending account expenses that were incurred during the plan year. Please note that if employment terminates during the plan year, that employee's plan year ends the day employment ends. The employee has 90 days after the termination date to submit claims.

•With Dependent Care Flexible Spending Accounts, the maximum reimbursement you can request is equal to the current account balance in your Dependent Care account. You cannot be reimbursed more than has actually been deducted from your pay.

•As a married couple, one spouse cannot be enrolled in a Medical Reimbursement FSA at the same time the other opens or contributes to an HSA.

•The Health Screening Rider on the Colonial Medical Bridge plan has a 30-day waiting period for new enrollees. Coverage, therefore, will not begin until July 31, 2023.

• Additionally, some policies may include a pre-existing condition clause. Please read your policy carefully for full details.

•Please be aware there are certain coverages that may be subject to federal and state tax when premium is paid by pretax deduction or employee contribution.

•An employee taking a leave of absence, other than under the Family & Medical Leave Act, may not be eligible to re-enter the Flexible Benefits Program until the next plan year. Please contact your Benefit Administrator for more information.

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IMPORTANT INFORMATION ABOUT YOUR ENROLLMENT

Amherst County offers an excellent benefits package which includes the following employer paid and voluntary benefits for full-time employees:

•Employer subsidized medical, dental and vision insurance

•Voluntary supplemental health insurance policies through Colonial Life

•Required participation in the Virginia Retirement System plans and a voluntary deferred Compensation Plan

•Employer paid life insurance and optional voluntary life insurance through Securian/ Minnesota Life

•Paid Leave Benefits

•Employee Assistance Plan (EAP) through HealthWorks

More information is provided about these benefits below and in Employee Navigator. Please call HR at 434-946-9420 if you have any additional questions about employee benefits.

HEALTH INSURANCE

Summaries of each of the County’s medical, dental and vision plans are provided in Employee Navigator You may mix and match tiers according to your needs [Example - you could choose employee only medical and family dental and/or vision]. In order for dependents to be covered, the employee must be on the same plan(s) that the dependents are on.

If you decide to enroll in these plans, you will receive a welcome packet and member cards from PCHP, Delta Dental and Anthem Blue View Vision.

Medical Plans – Amherst County offers three medical plans through Piedmont Community Health Plan (PCHP) – two PPOs and an HMO. If you only see Centra physicians, you may want to consider enrolling in the HMO. At the employee only level, the HMO is offered at no cost to the employee. The PPOs have a broad network that includes most of the state of Virginia and Duke University in NC. Emergency care is provided in network for all three plans. More information about the plans and participating providers may be found at www.pchp.net.

Dental Plan – Amherst County offers a single combined basic and major dental plan through Delta Dental of VA.

Vision Plan – Amherst County offers comprehensive vision insurance through Anthem Blue View Vision.

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SUPPLEMENTAL HEALTH

Amherst County offers voluntary supplemental health benefits through Flex Facts and Colonial Life. Employees may put aside funds on a pre-tax basis in a Flexible Spending Account (FSA) and/or purchase supplemental health insurance plans for Medical Bridge, Cancer, Accident, Short Term Disability, Term Life, Whole Life and Critical Illness.

Flex Facts – Flex Facts is our Flexible Spending Account (FSA) administrator. An FSA allows you to put away money from your payroll on a pre-tax basis to pay for qualified health expenses such as co-pays, deductibles, prosthetics, etc., and/or child care.

Colonial Life – Colonial Life offers supplemental benefits that can be customizable to employees’ needs.

RETIREMENT

Amherst County employees are eligible to participate in the state’s Virginia Retirement System (VRS). The state mandated required employee contribution is 5% of your monthly gross pay which is withheld on a pre-tax basis. There are three plans –eligibility is based on your hire date and prior VRS service credit – and HR assigns you to the appropriate plan when we set you up in the Employee Navigator system. You are enrolled with VRS automatically when Finance completes your first full month's payroll. You should receive a letter from VRS when that occurs.

Plan 1 – This plan is the original VRS pension plan. If you were hired prior to July 1, 2010 and were vested in the plan as of January 1, 2013, then you will be enrolled in Plan 1.

Plan 2 – This plan is also a traditional pension plan with a lower multiplier than Plan 1. If you were hired between July 1, 2010 and December 31, 2013 and were not vested in Plan 1 on January 1, 2013, then you will be enrolled in Plan 2. If you are employed in a hazardous duty position, you will be either a Plan 1 or Plan 2 participant.

Hybrid – The Hybrid plan is a combination of a traditional pension plan and deferred compensation. If you are not in a hazardous duty position and you were hired on January 1, 2014 or later, or you were rehired on January 1, 2014 with no prior service credits in VRS, you will be enrolled in the Hybrid plan. For Hybrid employees, your 5% payroll contribution is split with 4% going to your pension plan and 1% going to deferred compensation. The deferred compensation portion is administered by ICMA-RC and includes an employer match. You may voluntarily choose to contribute up to an additional 4% of your pay to the deferred compensation portion of your retirement. Contribution increase requests are completed online at varetire.org.

After one calendar year of employment, Hybrid employees receive paid short and long term disability. If you are in the Hybrid plan and you choose to purchase short and/or long term disability through one of the supplemental health vendors, you will want to cancel it at that point. State law greatly limits the benefit that the vendor is allowed to pay if you have employer paid short and/or long term disability.

INFORMATION
YOUR
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IMPORTANT
ABOUT
ENROLLMENT

DEFERRED COMPENSATION

Amherst County also offers a deferred compensation plan through Nationwide Retirement Solutions. Employees assigned to Plan 1 or Plan 2 or those Hybrid employees who have exceeded the allowable voluntary contribution in the Hybrid plan may participate. There is no employer match. You may contact Nationwide Retirement Solutions Representative Lynn Robinette at 434-534-5673 or lynn.robinette@nationwide.com or stop by HR for a Retirement Planning 101 guide.

LIFE INSURANCE

Amherst County provides employer paid group term life insurance at no cost to you through Securian/Minnesota Life. Coverage starts on your first day of employment. The benefit is twice your annual salary (rounded up to the next one thousand) at the time of death. You may purchase additional optional group term life insurance through Securian/Minnesota Life for yourself, your spouse or your children. If you do not purchase optional life insurance in your first 30 days of employment, a Certificate of Insurability form for the person(s) you are trying to insure must be completed and the Securian/Minnesota Life underwriters will determine whether you are eligible to purchase additional life insurance at that time.

PAID LEAVE

Amherst County provides paid vacation leave, sick leave, personal leave and personal business leave for employees. New employees are granted and may begin to use personal leave and personal business leave upon hire. Except in emergency situations, all employee absences must be pre-approved by the employee’s direct supervisor. Annual leave and sick leave accrues at the end of each full calendar month of employment during the six month probationary period but may not be used until the new employee is released from probation. Other types of available leave include paid holidays, civic leave, military leave, FMLA, and administrative leave. Leave benefits and accrual rates are outlined in Section 6 of the Amherst County HR Regulation. The most current version of the HR Regulation may be found on the Human Resources page of the county website at www.countyofamherst.com.

EMPLOYEE ASSISTANCE PROGRAM

Amherst County offers an Employee Assistance Program (EAP) through HealthWorks. Confidential professional counseling at no cost may be accessed by calling 434-200-6000. HealthWorks also offers a Work-Life Balance portal and a Wellness Program portal which can provide additional information and valuable resources for full-time employees. If you are interested, please inquire at HR how to access the portals.

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IMPORTANT INFORMATION ABOUT YOUR ENROLLMENT

IN PERSON

During your open enrollment period, a Pierce Group Benefits representative will be available by appointment to answer any questions you may have and to assist you in the enrollment process.

ENROLL ONLINE

To enroll online, please see the information below and on the following pages.

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS ONLINE DURING THE ENROLLMENT PERIOD:

•Enroll in Health Insurance (must re-enroll to continue coverage).

•Enroll in Dental Insurance (must re-enroll to continue coverage).

•Enroll in Vision Insurance (must re-enroll to continue coverage).

•Enroll in Flexible Spending Accounts (Medical Reimbursement and Dependent Care)*.

•Enroll in Colonial coverage.

EMPLOYEE BENEFITS GUIDE AMHERST COUNTY GOVERNMENT ACCESS YOUR BENEFITS WHENEVER, WHEREVER.

*You will need to re-enroll in the Flexible Spending Accounts if you want them to continue each year.

To view your personalized website go to: www.piercegroupbenefits.com/AmherstCountyGovernment or piercegroupbenefits.com and click “Find Your Benefits”.

IMPORTANT NOTE

DISCLAIMER

This is neither an insurance contract nor a Summary Plan Description and only the actual policy provisions will prevail. All information in this booklet including premiums quoted is subject to change. All policy descriptions are for information purposes only. Your actual policies may be different than those in this booklet.

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Benefits Details | Educational Videos | Download Forms | Online Chat with Service Center
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ENROLL IN YOUR BENEFITS: One step at a time

Step 1: Log In

• First time users: Click on your Registration Link in the email sent to you by your admin or Register as a new user. Create an account, and create your own username and password.

• Returning users: Log in with the username and password you selected. Click Reset a forgotten password or locate your username if needed

Go to www.employeenavigator.com and click Login

Step 2: Welcome!

After you login click Let’s Begin to complete your required tasks.

Step 3: Onboarding (For first time users, if applicable)

Complete any assigned onboarding tasks (found on pages 10-15 of this benefits guide) before enrolling in your benefits. Once you’ve completed your tasks click Start Enrollment to begin your enrollments.

if you hit “Dismiss, complete later” you’ll be taken to your Home Page. You’ll still be able to start enrollments again by clicking “Start Enrollments”

Step 4: Start Enrollments

After clicking Start Enrollment, you’ll need to complete some personal & dependent information before moving to your benefit elections. Have dependent details handy. To enroll a dependent in coverage you will need their date of birth and Social Security number.

Enrollment Instructions
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Step 5: Benefit Elections

To enroll dependents in a benefit, click the checkbox next to the dependent’s name under Who am I enrolling?

Below your dependents you can view your available plans and the cost per pay. To elect a benefit, click Select Plan underneath the plan cost.

Click Save & Continue at the bottom of each screen to save your elections.

If you do not want a benefit, click Don’t want this benefit? at the bottom of the screen and select a reason from the drop-down menu.

Step 6: Forms

If you have elected benefits that require a beneficiary designation, Primary Care Physician, or completion of an Evidence of Insurability form, you will be prompted to add in those details.

Step 7: Review & Confirm Elections

Review the benefits you selected on the enrollment summary page to make sure they are correct then click Sign & Agree to complete your enrollment. You can either print a summary of your elections for your records or login at any point during the year to view your summary online.

T I P

If you miss a step you’ll see Enrollment Not Complete in the progress bar with the incomplete steps highlighted. Click on any incomplete steps to complete them.

Step 8: HR Tasks (if applicable)

To complete any required HR tasks, click Start Tasks. If your HR department has not assigned any tasks, you’re finished!

You can login to review your benefits 24/7

Enrollment Instructions
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Welcome to Amherst County Government!

Onboarding Guide* (To be used for onboarding new employees only)

As you continue forward, you will be asked to review, acknowledge, download, and complete required forms requested by your employer. There are instructions listed for each form and this guide is built to be used in conjunction with them.

1. For most of the forms, you will see a set of instructions that reads as: “Please view, download, and upload a completed copy of the form listed below…”.

a. Read through the Helpful Steps listed in the instructions:

i. Click ‘View’ to review the document; when you have finished, select ‘Finish’.

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ii. If you have not already downloaded this form from your document library, then hover your mouse over the Red PDF Logo. A link will appear for you to ‘Download Original’.

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iii. Complete the form in Adobe Acrobat and save your own copy.

1. Please keep in mind that no matter which web browser (Google Chrome, Microsoft Edge/Internet Explorer, Mozilla Firefox), you will want to open the form in Adobe. If you open it elsewhere, the electronic signature field may not appear. Also, if you are having trouble locating the form you downloaded, then search your file directory for your ‘Downloads’ folder (example pictured below).

iv. Upload your completed version of the form via the two options listed –

1. Click to add a file

a. Click the link for ‘Click to add a file’. This should open up your file directory. Navigate to where your signed and completed version of the form is saved. Select the file, click Open.

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b. You should see a status bar appear below the link reflecting if the upload was successful.

2. Drop file here

a. If you choose this method, you will open your file directory to where your signed and completed version of the form is saved. Then simply select and drag the file over the ‘Drop file here link.

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2. The other task you may be asked to complete is to review and acknowledge a webpage. a. For this task, the instructions will start with, “Please review the link below and acknowledge you have read the information provided…” . Follow the Helpful Steps:

i. Please click the link, Amherst County Government HR Manual, below

ii. Once the new webpage opens, then locate the HR Manual link under the Human Resources Documents header, titled Human Resources Regulation

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iii. After selecting the link, a PDF will open; this is your HR Manual. Review all information in the document.

iv. After you have finished, you may exit and return to the original Employee Navigator page. Mark the check box below to acknowledge you have reviewed the HR manual.

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Amherst County Government 2023-2024 Health, Dental, and Vision Rates

FY2024 Medical Rates - Piedmont Community Health Plan (PCHP)

Monthly Cost per tier (FT employees) Total Monthly Premium Employee Cost Employer Cost Single (Employee only) 55.21 $00.02 $55.23 $ Dual (Employee plus one) 80.52 $00.04 $80.56 $ Family 22.33 $00.35 $22.68 $ Monthly Cost per tier (FT employees) Total Monthly Premium Employee Cost Employer Cost Single (Employee only) $22.5 $00.3 $22.2 Dual (Employee plus one) $69.7 $00.6 $69.1 Family $82.3 00.11 $82.41 $ FY2023 Dental Rates - Delta Dental Premier FY2023 Vision Rates - Anthem Vision 16 Piedmont Preferred PPO 200 Monthly Cost per tier (FT employees) FY2024 Total Monthly Premium Employee Cost Employer Cost Single (Employee only) $ 742.00$ 220.00$ 522.00 Dual (Employee plus one) $ 1,409.00$ 596.00$ 813.00 Family $ 2,141.00$ 895.00$ 1,246.00 Piedmont Preferred PPO 500 Monthly Cost per tier (FT employees) FY2023 Total Monthly Premium Employee Cost Employer Cost Single (Employee only) $ 728.00$ 67.00$ 661.00 Dual (Employee plus one) $ 1,383.00$ 386.00$ 997 00 Family $ 2,102.00$ 587.00$ 1,515.00 Piedmont Choice HMO 500 Monthly Cost per tier (FT employees) FY2023 Total Monthly Premium Employee Cost Employer Cost Single (Employee only) $ 635.00 -$ $ 635.00 Dual (Employee plus one) $ 1,206.00$ 316.00$ 890.00 Family $ 1,834.00$ 467.00$ 1,367.00
Premium for 2023-2024 Plan Year Premium for 2023-2024 Plan Year Premium for 2023-2024 Plan Year

CoveredServices-IN-NETWORK: Seeplandocument forOut-of-Networkcoverages

PrimaryCareVisittotreatsicknessorinjury.Allergy injections(excludingserum)area$5copay.

SpecialistVisit

Telemedicine

PreventiveCare,Screening,Immunization.Youmay havetopayforservicesthataren’tpreventive.Ask yourprovideriftheservicesyouneedarepreventive. Thencheckwhatyourplanwillpayfor.

DiagnosticTest(x-ray,bloodwork)

DiagnosticMammogram

Imaging(CT/PETscans,MRIs)

OutpatientSurgery(facilityfee,physician/surgeonfee).

Preuathorizationisrequired

EmergencyRoomcare

EmergencyMedicalTransportation

UrgentCare

InpatientHospitalFacilityFee(e.g.hospitalroom).

Preauthorizationisrequired.

InpatientPhysician/SurgeonFee

MentalHealth,BehavorialHealth,orSubstanceAbuse Services-Outpatient.Preauthorizationrequired.

MentalHealth,BehavorialHealth,orSubstanceAbuse Services-Inpatient.Preauthorizationrequired.

Pregnancy/Childbirth OfficeVisits

Childbirth/deliveryprofessionalservices

Childbirth/deliveryfacilityservices

Recovery/SpecialHealthNeeds

HomeHealthCare-Limitedto200visitspercalendar year RehabilitationServices: Physical/Occupational therapyorSpeechtherapylimitedto30visits/yeareach for rehabilitativeorhabilitativeservicescombined. Deductibledoesnotapplycopay.

HabilitationServices

SkilledNursingCare-Limitedto100visitsper calendaryear

DurableMedicalEquiment-PriorAuthorizationmay berequired.

HospiceServices-PriorAuthorizationisrequired.

PrescriptionDrugBenefit

GenericDrugsTier1

PreferredBandDrugs-Tier2

Non-PreferredBrandDrugs-Tier3

SpecialtyDrugs-Tier4 Mustbepurchasedfromthe PharmacyBenefitManager'sSpecialtyPharmacy. Specialtydrugsarenotavailableformailorder

Moreinformationaboutprescriptiondrugcoverageis availableatwww.pchp.net

See www.pchp.net or call 1-800-400-7247 for a list of in-network providers

Out of pocket limits do not include premiums, balance-billing and health care charges not covered.

Preauthorization required for any inpatient or outpatient facility services. Preauthorization required for any services and office visits from Out-ot-Network providers. For more information about limitations, exclusions and exceptions, see the plan or policy document at www.pchp.net

In-Network Out-of-Network In-Network Out-of-Network In-Network Out-of-Network PlanYearDeductible $200 $500 $500 $1,000 $500 NotCovered Family $400 $1,000 $1,000 $2,000 $1,000 NotCovered PlanYearOut-of-PocketExpenseLimit IndividualOut-of-PocketMaximum $3,000 $6,000 $2,500 $5,000 $2,500 NotCovered Family $6,000 $12,000 $5,000 $10,000 $5,000 NotCovered
20% coinsurance Piedmont PreferredPPO 200 In-Network $40copaypervisit;deductibledoesnot apply Piedmont PreferredPPO 500 20% outpatientfacilityor10% coinsuranceoffice/free-standing In-Network NoChargewhenperformedaspartof officevisit 20% outpatientfacilityor10% coinsuranceoffice/free-standing $15copayforCentra24/7Telehealthand $15forallotherTelemedicine $15copayforCentra24/7Telehealthand $15forallotherTelemedicine $20copaypervisit;20% coinsurancefor otheroutpatientservices;deductibledoes notapply 20% coinsurance 20% coinsurance NoCharge 20% coinsurance $40copay/officevisitand20% coinsuranceforotheroutpatientservices $40copay/officevisitand20% coinsuranceforotheroutpatientservices 20% coinsurance $125 copayretail.Mailorderisnotavailable. $50 copayretail(30 dayprescription);$100 copay mailorder(90 dayprescription) $30 copayretail(30 dayprescription);$60 copay mailorder(90 dayprescription) $30 copayretail(30 dayprescription);$60 copay mailorder(90 dayprescription) $50 copayretail(30 dayprescription);$100 copay mailorder(90 dayprescription) $125 copayretail.Mailorderisnotavailable. 20% coinsurance 20% coinsurance 20% coinsurance 20% coinsurance 20% coinsurance $20copay/officevisitand20% coinsuranceforotheroutpatientservices 20% coinsurance 20% coinsurance 20% coinsurance $10 copayretail(30 dayprescription);$20 copay mailorder(90 dayprescription) $10 copayretail(30 dayprescription);$20 copay mailorder(90 dayprescription) 20% coinsurance 20% coinsurance 20% coinsurance 20% coinsurance $40copay/visit.NoDeductible Piedmont PreferredHMO 500 In-Network $20copaypervisit;20% coinsurance for otheroutpatientservices;deductible doesnotapply $40copaypervisit;deductibledoesnot apply NoCharge NoChargewhenperformedaspartof officevisit 20% outpatientfacilityor10% coinsuranceoffice/free-standing $30copaypervisit;deductibledoesnot apply $20copaypervisit;20% coinsurancefor otheroutpatientservices;deductibledoes notapply $15copayforCentra24/7Telehealth and$15forallotherTelemedicine NoCharge $10 copayretail(30 dayprescription);$20 copaymailorder(90 dayprescription) $30 copayretail(30 dayprescription);$60 copaymailorder(90 dayprescription) NoCharge NoCharge $200copay/visit.Ifnotanactual emergency,coveredat 40% coinsuranceafterdeductible. 20% coinsurance 20% coinsurance $30copay/officevisitand20% coinsurance forotheroutpatientservices $20copay/officevisitand20% coinsurance forotheroutpatientservices NoCharge 20% coinsurance $30copay/officevisitand20% coinsurance forotheroutpatientservices NoChargewhenperformedaspartof officevisit $100copay $250copay/visit.Ifnotanactual emergency,coveredat 40% coinsuranceafterdeductible. $100copay 20% coinsurance 20% coinsurance $30copay/visit.NoDeductible $50 copayretail(30 dayprescription);$100 copaymailorder(90 dayprescription) $125 copayretail.Mailorderisnotavailable. InNetworkBenefits InNetworkBenefits InNetworkBenefits $100copay 20% coinsurance 20% coinsurance 20% coinsurance 20% coinsurance $40copay/officevisitand20% coinsuranceforotheroutpatientservices $40copay/officevisitand20% coinsuranceforotheroutpatientservices 20% coinsurance 20% coinsurance 20% coinsurance $250copay/visit.Ifnotanactual emergency,coveredat 40% coinsuranceafterdeductible. 20% coinsurance $40copay/visit.NoDeductible 20% coinsurance 20% coinsurance $20copay/officevisitand20% coinsuranceforotheroutpatientservices 20% coinsurance 17

Piedmont’s Member Portal

Piedmont is committed to making it easier for you to access important health plan information and helpful tools – anytime, anywhere.

Click here or visit PCHP.net, select Group Coverage, Members, Member Portal and register (first use only) to:

✓ Review claim status

✓ View and print ID cards

✓ Access the Cost Comparison Tool

For assistance, our Customer Service Representatives are standing by at 973-947-4463, or toll-free at 800-400-7247, 8:30am to 5:00pm EST, Monday-Friday (except holidays).

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Piedmont's Telehealth Service

Immediate access to a doctor through virtual visits

Piedmont members have access to telehealth services provided by MDLIVE. Virtual doctor visits for urgent care services are available 24/7/365. With MDLIVE, you can access board-certified doctors by phone, secure video, or online -- all from the comfort of home or from wherever you are, whenever you want -- nights, after hours, weekends and holidays.

Excluded services: primary care (such as wellness screenings, routine care of asthma, diabetes [type 2], high blood pressure, etc.), mental health psychiatry, mental health therapy, dermatology

How to access MDLIVE

Click here or visit MDLIVE.com/pchptelemed.

Tip: To ensure application of your Piedmont benefits, be sure to enter the entire URL: MDLIVE.com/pchptelemed. OR

Call 1-888-854-4589 to speak with an MDLIVE Customer Service Representative.

Questions about coverage? Call 434-947-4463 or 1-800-400-7247 to speak with a Piedmont Customer Service Representative, M-F, 8:30am-5pm, EST. TTY users call 711.

Use MDLIVE for symptoms and conditions such as:

• Acne

• Allergies

• Common Cold

• Constipation

• Cough

• Diarrhea

• Ear Problems

• Flu

• Headache

• Insect Bites

• Nausea

• Pink Eye

• Rash

• Respiratory Problems

• Sore Throat

• UTI (Adult Females)

• Vomiting

1-888-854-4589 MDLIVE.com/pchptelemed
EnrlmtPcktPY2024 - Rev 1.27.23 R2 19

Your Pharmacy Benefits

Your Pharmacy Benefits

Piedmont partners with Caremark to manage your prescription benefits, giving you access to over 60,000 pharmacies across the country – including most chains* and some local, independent pharmacies.

How Do I Manage My Pharmacy Benefits?

Register at Caremark.com to access tools and resources that make managing your pharmacy benefits easy and convenient. 3 simple ways to register:

• Click here or visit Caremark.com, select Register and follow the instructions.

• Download the CVS Caremark mobile app and create an account.

• Call the number on the back of your prescription ID card and a representative will get you started with a personalized registration email or text.

Once you’ve registered, you can:

3 Refill your prescriptions

3 Check the status of your order

3 View and manage your profile information, including shipping addresses, payment methods and notifications

3 Set up and update family access

3 Review your coverage and track annual spending

3 Locate network pharmacies near you

3 Check medication costs and find opportunities to save money

For complete pharmacy listing, go to www.caremark.com.

Does My Plan Cover My Prescription Drugs?

To view prescription drugs covered by your plan, click here or visit PCHP.net, select Group Coverage, Members, Pharmacies and Prescriptions, and the appropriate formulary.

How Do I Find a Pharmacy?

To find a participating pharmacy, click here or visit PCHP.net, select Group Coverage, Member, Pharmacies and Prescriptions, and choose your pharmacy network according to your plan type. You can also go to Caremark.com, register or log in to your account, and click on Pharmacy Locator in the Plan & Benefits drop-down menu.

For Piedmont Customer Care by phone, call Caremark at 800-966-5772.

** When ordering prescriptions, remember that 90-day refills can save you money, as they typically cost less than three 30-day refills. 90-day refills are available by mail order or in retail pharmacy stores. **

*Centra Community Network excludes Walgreens.
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Checking Your Medication Costs & Transferring Prescriptions

To find out if your medication is covered and what it will cost, use the Drug Cost Tool offered by our pharmacy benefit manager, CVS Caremark, by clicking here to register or by going to Caremark.com, and select Your Rx costs & savings With this tool, you can:

✓ Find out if a medication is covered by your plan

✓ See your lowest cost options, including generics & up to 5 formulary alternatives

✓ Compare the cost of filling your prescription by mail or at any retail or in-network pharmacy

✓ Compare the cost of 30-day or 90-day supplies of your medication

✓ Find out if there are actions you & your doctor need to take before filling your prescription

The tool is quick & easy to use:

• Your previous searches are saved, so you don’t have to retype each time you search

• As you type the first few letters of your medication, options will show to narrow your search

• You can easily edit your searches by dose, pharmacy, or family member

To transfer a prescription from pharmacy pickup to delivery

by mail, click here or go to Caremark.com, select Manage Your Prescriptions and follow instructions provided, or scroll down to Your Medication and follow instructions provided.

To transfer a prescription from any retail pharmacy to

Caremark Mail, click here or go to Caremark.com, select Manage Your Prescriptions and follow instructions provided, or scroll down to Your Medication and follow instructions provided, or call the number on your prescription ID card.

For additional information, click here or go to Caremark.com and select Your Questions, answered.

21
emergencies Better answers to your healthcare questions are just a call away, with Piedmont Community Health Plan’s Nurse Advice Line. Registered nurses are available 24/7 to answer your questions, assess your symptoms and help you decide whether you should call your doctor, head to the ED or urgent care or treat your symptoms at home.
you call the Nurse Advice Line? You can call and speak with a registered nurse whenever you need assistance. The nurse will provide answers and offer treatment options and advice based on your individual symptoms, including: sSudden rash sFever & body aches sSevere headache sTwisted ankle sStomach pain 1.844.447.8470 For medical emergencies, call 911. Get healthcare help wherever and whenever you need it. For life’s little 22
When should

Benefits for Amherst County Board of Supervisors

Account Number: 600472

Annual Deductible (Applies to basic and major services)

Annual Maximum

Orthodontic Lifetime Maximum

Healthy Smile, Healthy You® Program

$25 per person; $75 per family, per contract year

$1,500 per enrollee, per contract year

$1,500 per person

Your plan provides additional cleanings and/or application of topical fluoride to enrollees with specific health conditions such as pregnancy, diabetes, high-risk cardiac conditions or who are undergoing cancer treatment via chemotherapy and/or radiation Enrollment in Healthy Smile, Healthy You® is simple Visit DeltaDentalVA.com/members to download and print an enrollment form.

Covered Benefits

Delta Dental will pay the stated percentage of the plan allowance based on the participation with Delta Dental.

Oral exams and cleanings

Fluoride applications

Bitewing X-rays

Full mouth/panelipse X-rays

Sealants

Space maintainers

Amalgam (silver) and composite (white) fillings

Stainless steel crowns

Simple extractions

Endodontic services/root canal therapy

Periodontic services

Twice in a contract year Periodontal cleaning is considered a regular cleaning and is subject to the benefit limits for regular cleanings.

Once in a contract year for enrollees under the age of 19

Bitewing X-rays are limited to once in a contract year limited to a maximum of four films or a set (seven to eight films) of vertical bitewings.

Once in a three-year period

One application per tooth for enrollees under the age of 16 on non-carious, non-restored first and second permanent molars

Once per quadrant per arch for enrollees under the age of 14

Once per surface in a 24-month period

Primary (baby) teeth for enrollees under the age of 14

Retreatment only after 24 months from initial root canal therapy treatment.

Once per quadrant in a 24-36-month period based on services rendered.

Delta Dental PPO  Delta Dental of Virginia | 4818 Starkey Road, Roanoke, VA 24018 | 800.237.6060 | DeltaDentalVA.com Rev 5.2021
Coverage Coinsurances Benefit Limitations Benefit Waiting Period In-Network Out-ofNetwork PPO Premier Diagnostic and Preventive Services 100% 100% 100% None
Basic Services 80% 80% 80% None
23

Covered Benefits

Delta Dental will pay the stated percentage of the plan allowance based on the participation with Delta Dental.

Complex oral surgery

Denture repair and recementation of crowns, bridges and dentures

Major Services 50% 50% 50%

Surgical extractions and other surgical procedures.

Once in a 12-month period after six months from initial placement.

Crowns Once per tooth in a 60-month period for enrollees age 12 and older.

Prosthodontics, removable and fixed

Implants

None

Once in a 60-month period for enrollees age 16 and older.

Once per site for enrollees age 16 and older.

Orthodontic Services 50% 50% 50% None

Treatment for the proper alignment of teeth

Coverage is Available for:

Enrollee and spouse

For subscriber and covered dependents.

Dependent children, only to the end of the month they reach age 26

Choosing a Dentist

To ensure services are covered and that you receive the greatest value for your dental benefits, it is important that your dentist participates in the network listed at the top of your Delta Dental ID card. With Delta Dental , you have the option of visiting any dentist. However, your out-of-pocket costs may be lowest if you see a Delta Dental network dentist and highest if you choose an out-of-network dentist. Delta Dental network dentists agree to discount their fees, submit claims on your behalf and not bill you for the difference. Visit DeltaDentalVA.com to find a participating dentist in your area.

Out-of-network

ll payment After Delta Dental pays its portion of the bill, you are responsible for any required coinsurance and deductible (if applicable), as well as the difference between the non- Payment will be made to you, unless state law requires otherwise.

The chart below illustrates how choosing an in-network dentist may help you save on out-of-pocket costs.

The example shown is for illustrative purposes only Payment structures may vary between plans.

The preceding information is a brief description of the services covered under your plan. It is not intended for use as a summary plan description nor is it designed to serve as an Evidence of Coverage If you have specific questions regarding benefit structure, limitations or exclusions, consult the p 800-237-6060.

Delta Dental PPO
Coverage Coinsurances Benefit Limitations Benefit Waiting Period In-Network Out-ofNetwork PPO Premier Basic Services 80% 80% 80% None
Delta Dental Premier® Out-of-Network Procedure $215.00 $215.00 $215.00 $126.00 $169.00 $113.00 Coinsurance Percentage 80% 80% 80% $100.80 $135.20 $90.40 Patient Payment* $25.20 $33.80 $124.60
24

Delta Dental Mobile

Helping members manage their oral health

Oral health is important to Delta Dental — and to overall health! Our mobile app makes it easy for employees to make the most of their dental benefits. Members have access to a dentist search, claims and coverage, ID cards and more, right from their mobile device.

Getting Started

Delta Dental’s mobile app is optimized for iOS (Apple) and Android. To download the app, visit the App Store (Apple) or Google Play (Android) and search for Delta Dental. You will need an internet connection to download and use most of the features of our free app.

Delta Dental Mobile App Features

• Mobile ID card — no more looking for ID cards!

• Claims and coverage information on the go, putting benefits information right at members’ fingertips.

• A dentist search that helps members quickly find an in-network dentist nearby.

• Our easy-to-use Dental Care Cost Estimator tool provides estimated cost ranges for common dental services.*

• LifeSmileTM Score, our easy-to-use, risk assessment tool, helps members understand their risk for tooth decay, gum disease and oral cancer.

*Not available in all geographic areas.

0637 3/20
DeltaDental.com
25

Welcome to your Blue View Vision plan!

You have many choices when it comes to using your benefits. As a Blue View Vision plan member, you have access to one of the nation’s largest vision networks. You may choose from many private practice doctors, local optical stores, and national retail stores including LensCrafters®, Target Optical®, and most Pearle Vision® locations. You may also use your in-network benefits to order eyewear online at Glasses.com and ContactsDirect.com. To locate a participating network eye care doctor or location, log in at anthem.com, or from the home page menu under Care, select Find a Doctor. You may also call member services for assistance at 1-866-723-0515

Out-of-Network – If you choose to, you may instead receive covered benefits outside of the Blue View Vision network. Just pay in full at the time of service, obtain an itemized receipt, and file a claim for reimbursement up to your maximum out-of-network allowance.

A

One

Eyeglass Lenses (instead of contact lenses)

One pair of standard plastic prescription lenses

 Single vision lenses

Eyeglass Lens Enhancements

When obtaining covered eyewear from a Blue View Vision provider, you may choose to add any of the following lens enhancements at no extra cost

 Lenses (for a child under age 19)

 Standard polycarbonate (for a child under age 19)

Contact Lenses (instead of eyeglass lenses)

Contact lens allowance will only be applied toward the first purchase of contacts made during a benefit period. Any unused amount remaining cannot be used for subsequent purchases in the same benefit period, nor can any unused amount be carried over to the following benefit period.

 Elective conventional (non-disposable) OR

 Elective disposable OR

 Non-elective (medically necessary)

Contact lens fit and follow-up

$130 Allowance, then 15% off any remaining balance

$130 Allowance (no additional discount)

Covered in full

Reimbursed Up To $105

Reimbursed Up To $105

Once every calendar year

Reimbursed Up To $210

A contact lens fitting and up to two follow-up visits are available to you once a comprehensive eye exam has been completed

 Standard contact lens fitting

 Premium contact lens fitting $0 Copay 10% off retail price, then apply $55 allowance

Reimbursed Up To $35

Reimbursed Up To $35 Once every calendar year

This is a primary vision care benefit intended to cover only routine eye examinations and corrective eyewear. Blue View Vision is for routine eye care only. If you need medical treatment for your eyes, visit a participating eye care doctor from your medical network. Benefits are payable only for expenses incurred while the group and insured person’s coverage is in force. This information is intended to be a brief outline of coverage. All terms and conditions of coverage, including benefits and exclusions, are contained in the member’s policy, which shall control in the event of a conflict with this overview. This benefit overview is only one piece of your entire enrollment package.

EXCLUSIONS & LIMITATIONS (not a comprehensive list – please refer to the member Certificate of Coverage for a complete list)

Combined Offers. Not to be combined with any offer, coupon, or in-store advertisement.

Excess Amounts. Amounts in excess of covered vision expense.

Sunglasses. Plano sunglasses and accompanying frames.

Safety Glasses. Safety glasses and accompanying frames.

Not Specifically Listed. Services not specifically listed in this plan as covered services.

Lost or Broken Lenses or Frames. Any lost or broken lenses or frames are not eligible for replacement unless the insured person has reached his or her normal service interval as indicated in the plan design.

Non-Prescription Lenses. Any non-prescription lenses, eyeglasses or contacts. Plano lenses or lenses that have no refractive power. Orthoptics. Orthoptics or vision training and any associated supplemental testing

Contract code: 4LW3
Blue View VisionSM FS.A.20.20.130.130
IN-NETWORK OUT-OF-NETWORK FREQUENCY Routine Eye Exam
YOUR BLUE VIEW VISION PLAN BENEFITS
comprehensive eye examination $20 Copay Reimbursed Up To $42 Once every calendar year
Eyeglass Frames
pair of eyeglass frames $130 Allowance,
20% off
Reimbursed Up To $45 Once every calendar year
then
any remaining balance
Bifocal lenses
$20 Copay $20 Copay Reimbursed
$40 Reimbursed
To $60 Reimbursed
$80 Once every calendar year
Trifocal lenses $20 Copay
Up To
Up
Up To
Copay $0 Copay $0 Copay No allowance when obtained out-of-network Same as covered eyeglass lenses
 Factory Scratch Coating $0
26

OPTIONAL SAVINGS AVAILABLE FROM BLUE VIEW VISION IN-NETWORK

Retinal Imaging – at member’s option, can be performed a time of eye exam

lens upgrades

When obtaining eyewear from a Blue View Vision provider, you may choose to upgrade your new eyeglass lenses at a discounted cost. Eyeglass lens copayment applies.

1 Please ask your provider for his/her recommendation as well as the available progressive brands by tier.

2 Please ask your provider for his/her recommendation as well as the available anti-reflective brands by tier.

Cannot be combined with any other offer. Discounts are subject to change without notice. Discounts are not covered benefits under your vision plan and will not be listed in your certificate of coverage. Discounts will be offered from in-network providers except where State law prevents discounting of products and services that are not covered benefits under this plan. Discounts on frames will not apply if the manufacturer has imposed a no discount on sales at retail and independent provider locations.

Some of our in-network providers include:

ADDITIONAL SAVINGS AVAILABLE THROUGH ANTHEM’S SPECIAL OFFERS PROGRAM

Savings on items like additional eyewear after your benefits have been used, non-prescription sunglasses, hearing aids and even LASIK laser vision correction surgery are available through a variety of vendors. Just log in at anthem.com, select discounts, then Vision, Hearing & Dental.

* Discounts cannot be used in conjunction with your covered benefits.

OUT-OF-NETWORK

If you choose to receive covered services or purchase covered eyewear from an out-of-network provider, network discounts will not apply and you will be responsible for payment of services and/or eyewear materials at the time of service. Please complete an out-of-network claim form and submit it along with your itemized receipt to the fax number, email address, or mailing address below. To download a claim form, log in at anthem.com, or from the home page menu under Support select Forms, click Change State to choose your state, and then scroll down to Claims and select the Blue View Vision Out-of-Network Claim Form. You may instead call member services at 1-866-723-0515 to request a claim form.

TO FAX: 866-293-7373

TO EMAIL: oonclaims@eyewearspecialoffers.com

TO MAIL: Blue View Vision Attn: OON Claims P.O. Box 8504 Mason, OH 45040-7111

Transitions are registered trademarks of Transitions Optical, Inc. Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. Anthem Blue Cross and Blue Shield is an independent licensee of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. The Blue Cross and Blue Shield names and symbols are registered marks of the Blue Cross and Blue Shield Association.

In-Network Member Cost (after any applicable copay)
PROVIDERS ONLY
more than $39
Not
Eyeglass
 lenses (Adults)  Standard Polycarbonate (Adults)  Tint (Solid and Gradient)  UV Coating  Progressive Lenses1  Standard  Premium Tier 1  Premium Tier 2  Premium Tier 3  Premium Tier 4  Anti-Reflective Coating2  Standard  Premium Tier 1  Premium Tier 2  Premium Tier 3  Other Add-ons $75 $40 $15 $15 $55 $85 $95 $110 $175 $45 $57 $68 $85 20% off retail price Additional Pairs of Eyeglasses Anytime from any Blue View Vision network provider  Complete Pair  Eyeglass materials purchased separately 40% off retail price 20% off retail price Eyewear Accessories Items such as non-prescription sunglasses, lens cleaning supplies, contact lens solutions, eyeglass cases, etc. 20% off retail Conventional Contact Lenses (non-disposable type)  Discount applies to materials only 15% off retail price
27

BLUE VIEW VISION

Here’s

how to find one fast on our mobile app, Sydney, or anthem.com.

Select

You can also search as a guest. Just select a plan or network, or search by all plans and networks.*

Search

You can search based on type of provider or facility, locations near you or a provider’s name.

Download

Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc. 64961NHMENABS_Vision VPOD Rev. 9/19

Find a Doctor
Keep in mind, you’ll get the most from your benefits — and save money — when you use a provider in your plan. for a provider
To search on the app, you’ll need a username and password.
Find out about their training, specialties, languages spoken, location and phone number.
* If you don’t know the name of your plan or network, check with your human resources department or benefits administrator.
It’s easy to find an eye care provider online
on the name of an eye care provider to learn more
our Sydney mobile app today to easily access your plan. 28
On anthem.com, log in as a member with your username and password, or your member ID card number. Click

BlueViewVisiongives employees accessto online, retailand independent providers

Between work and their personal lives, your employees are busy. So we want to make things a little easier for them. With Blue View VisionSM, they have benefts that are easy to use and make it convenient for them to get care from independent, retail and i online vision care specialists. Choose from over 38,000 eye doctors at over 27,000 locations nationwide.

Online Independent eye doctors and retail optical stores

Check out this list of other Blue View Vision retailers and vision care specialists in your plan. Choose from over 4,240+ regional eye care locations close to work and home.

Abba Eye Care

All About Eyes

America’s Best

Bard Optical

Boscov’s Optical

C&B Optical One

Clarkson Eyecare

Cohen’s Fashion Optical

Crown Optical

Devlyn Optical

Doctor’s Vision Center

Dr. Tavel Family Eye Care

Drs. May & Hettler

Eye Assoc. of New Mexico

Eye Boutique

Eyeglass World

Eye-Mart Optical Outlet

FirstSight Vision Services

For Eyes Optical

Gulf Coast Optometry

Heartland Vision

Henry Ford OptimEyes

Herslof Opticians

ILORI

Marion Eye Centers & Optical

Meijer Optical

Midwest Eye Consultants

Midwest Vision Centers

MyEyeDr.

MyEyeLab

National Vision

Nationwide Vision Center

Northeastern Eye Institute

Oakley Store

We defne retail providers as practices that have 20 or more i locations. The retail providers listed here can be found in or nearby major shopping centers and offer night and weekend hours. Many also have on-site labs, which makes it easier for your employees to get their glasses in about an hour or even the same day.

If your employees need help fnding a vision care provider, i let them know they can use the provider search at anthem.com.

Optical Shop of Aspen

Optical Shoppe in Fred Meyer

OPTYX

Ossip Optometry

Rx Optical

Schaeffer Eye Center

SEE, Inc.

Shopko Eye

Site for Sore Eyes

Southwestern Eye Center

Sterling Vision Care

SVS Vision

Texas State Optical Today’s

Vision

Union Eye Care

US Vision

Vision World

Vogue Vision Centers

Wing Eyecare

Wisconsin Vision

Anthem Health Plans of New Hampshire, Inc. HMO plans are administered by Anthem Health Plans of New Hampshire, Inc. and underwritten by Matthew Thornton Health Plan, Inc. In Ohio: Community Insurance Company. In Virginia: Anthem Health Plans of Virginia, Inc. trades as Anthem Blue Cross and Blue Shield in Virginia, and its service area is all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123. In Wisconsin: Blue Cross Blue Shield of Wisconsin (BCBSWI), underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare Health Services Insurance Corporation (Compcare) or Wisconsin Collaborative Insurance Corporation (WCIC). Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensees of the Blue Cross and Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

 BLUE VIEW VISION NETWORK RETAIL STORES tsuj reisae
For more information
your Anthem representative or broker. 108817MUEENABS 01/20
Call
Care Center Anthem Blue Cross and Blue Shield is the trade name of: In Colorado: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc. In Connecticut: Anthem Health Plans, Inc. In Georgia: Blue Cross Blue Shield Healthcare Plan of Georgia, Inc. In Indiana: Anthem Insurance Companies, Inc. In Kentucky: Anthem Health Plans of Kentucky, Inc. In Maine: Anthem Health Plans of Maine, Inc. In Missouri (excluding 30 counties in the Kansas City area): RightCHOICE® Managed Care, Inc. (RIT), Healthy Alliance® Life Insurance Company (HALIC), and HMO Missouri, Inc. RIT and certain affiliates administer non-HMO benefits underwritten by HALIC and HMO benefits underwritten by HMO Missouri, Inc. RIT and certain affiliates only provide administrative services for self-funded plans and do not underwrite benefits. In Nevada: Rocky Mountain Hospital and Medical Service, Inc. HMO products underwritten by HMO Colorado, Inc., dba HMO Nevada. In New Hampshire:
29

TheEmployeeAssistanceProgramprovidesservicestoAmherstCounty Employeeswithworkandpersonalconcerns.EAPisabenefitofyour employmentandisnocosttoyouoryourfamily.Virtual,telephonic andin-personvisitsareavailable.

HOWCANEAPHELP?

Depression

Anxietyandstress

Griefandloss

Stressrelatedtofinancial,medicalorlegalproblems

Familyissues-marital,relationships,parenting

Careerorjobconcerns

Alcoholordrugabuse

Otherconcernsaboutemotionsorbehaviors

Calltoday!434.200.6000 EMPLOYEEASSISTANCEPROGRAM
30
CONFIDENTIAL,PROFESSIONALHELPATNOCOST

WELLNESS PORTAL SIGN-ON INSTRUCTIONS

How to create your sign-on:

1.Visit the HealthWorks wellness portal at go.hw4me.com

2.Click the "Sign in with HealthWorks Wellness" purple button in the top right corner of the landing page

3.Enter your email address* under "I Need an Account"

*Please use an email address that you most frequently use. This may be your work email address or a personal email address. It will be important to remember this email address for future logins.

4.Fill in the necessary fields to create an account. You may still use the same password, if it is at least 8 characters long and contains at least 3 of the following: uppercase letter (A-Z), lowercase letter (a-z), number (0-9), symbol.

5.Fill in a one-time authorization of your First Name, Last Name, and Date of Birth.

6.Complete the profile page and land on your HealthWorks wellness portal homepage.

Once created, all future logins will be under the section "I Already Have an Account" by entering the email address and password you created for your new account.

CONTACT YOUR HEALTHWORKS TEAM FOR ASSISTANCE AND QUESTIONS AT 434.200.6389 OR INFO@HW4ME.COM 31

NAVIGATING THE DASHBOARD

1.Click here to complete your Personal Health Assessment. This will take you to a new window to complete and should take 10-15 minutes.

2.Check out the monthly newsletter with various health related topics.

3.If you have any questions on how to navigate the portal, you can email HealthWorks or call the number provided.

CONTACT YOUR HEALTHWORKS TEAM FOR ASSISTANCE AND QUESTIONS AT 434.200.6389 OR INFO@HW4ME.COM 1 2 3
the PHA 32
Taking

Participating in a healthcare flexible spending account (FSA) is like receiving a 30% discount from your medical providers.

How does a healthcare FSA work?

A healthcare FSA is a flexible spending account that allows you to set aside pre-tax dollars for eligible medical, dental, and vision expenses for you and your dependents, even if they are not covered under your primary health plan.

You choose an annual election amount. At the beginning of the plan year, your account is pre-funded and your full contribution is immediately available for use. Your election amount is then deducted from your paychecks in equal installments throughout the year.

Why should I enroll in a healthcare FSA?

Almost everyone has some level of predictable and nonreimbursable medical needs.

If you expect to incur medical expenses that won’t be reimbursed by another plan, you’ll want to take advantage of the savings this plan offers. Money contributed to a healthcare FSA is free from federal and most state taxes and remains tax-free when it is spent on eligible expenses. On average, partici-pants enjoy a 30% tax savings on their annual contribution. This means you could be saving up to $800 per year on healthcare expenses!

How do I use my FSA to pay for healthcare expenses?

You can use your Flex Facts debit card to pay your providers for eligible healthcare expenses, or pay with your personal funds and submit a claim for reimbursement.

Healthcare FSA
Don’t lose the chance to put $800 back into your pocket this year!
33

Qualifying expenses

What qualifies?

Healthcare FSA funds can cover costs for:

y Copays, deductible payments, coinsurance

y Doctor office visits, exams, lab work, x-rays

y Hospital charges

y Prescription drugs

y Dental exams, x-rays, fillings, crowns, orthodontia

y Vision exams, frames, contact lenses, contact lens solution, laser vision correction

y Physical therapy

y Chiropractic care

y Medical supplies and first aid kits

y Over-the-counter medications

y And much more…

Online & mobile access

What doesn’t qualify?

Certain expenses are not eligible, for instance:

y Expenses incurred in a prior plan year

y Cosmetic procedures or surgery

y Dental products for general health

y Hygiene products

y Insurance premiums

y Late payment fees charged by healthcare providers

A comprehensive list of eligible expenses can be found at flexfacts.com

Get instant access to your account with the Flex Facts Portal and the Flex Facts Mobile App

y View your account balance and transaction history

y Submit and view claims

y Upload and store receipts

Register for the Flex Facts Participant Portal at www.flexfacts.com

Helpful hints

y View important alerts and communications

y Sign up for direct deposit

y Sign up for text message alerts

Download the Flex Facts Mobile App on the App Store or Google play store

y Your full election amount is available on the first day of the plan year, which means you’ll have access to the money you need, when you need it.

y You can’t change your election amount during the plan year, unless you experience a change in status or qualifying event.

y Save your receipts when you spend your healthcare FSA dollars. You may need itemized invoices to verify the eligibility of expenses or for reimbursement requests.

y If your employment terminates before the end of the plan year, your account will terminate unless you are eligible for, and elect, COBRA coverage.

y Any unused funds that remain in your account at the end of the year will be forfeited. However you may be able to carry over up to $610 of unused healthcare FSA dollars to the next plan year.

y You cannot contribute to an FSA and HSA within the same plan year

y As a married couple, one spouse cannot be enrolled in an FSA at the same time the other is contributing to an HSA.

www.FlexFacts.com • 1200 River Ave Suite 10E • Lakewood, NJ 08701 • 877-943-2287
34

Save up to $1,500 on dependent care expenses this year!

Participating in a dependent care flexible spending account (DCA) is like receiving a 30% discount from your care provider.

How does a dependent care FSA work?

A dependent care FSA is a flexible spending account that allows you to set aside pre-tax dollars for dependent care expenses, such as daycare, that allow you to work or look for work.

You choose an annual election amount, up to $5,000 per family. The money is placed in your account via payroll deduction, in equal installments, and then used to pay for eligible dependent care expenses incurred during the plan year.

Why should I enroll in a dependent care FSA?

Child and dependent care is a large expense for many families. Millions of people rely on child care to be able to work, while others are responsible for older parents or disabled family members.

If you pay for care of dependents in order to work, you’ll want to take advantage of the savings this plan offers. Money contributed to a dependent care account is free from federal and most state taxes and remains tax-free when it is spent on eligible expenses. On average, participants enjoy a 30% taxsavings on their annual contribution. This means you could be saving up to $1,500 per year on dependent care expenses!

Qualifying Dependents*

y Your qualifying child under the age of 13

y Your spouse or qualifying adult child or relative who is physically or mentally incapable of self-care

*additional restrictions may apply. See Internal Revenue Code Section 152.

How do I use my DCA to pay for dependent care expenses?

You can use yourFlex Facts Debit Card to pay your provider for eligible dependentcare expenses, or pay with your personal funds and submit a claim for reimbursement.

Dependent Care FSA
35

Qualifying expenses

What qualifies?

Dependent care FSA funds can cover costs for:

y Before school or after school care for children 12 and younger

y Custodial care for dependent adults

y Licensed day care centers

y Nanny / Au Pair

y Nursery schools or preschools

y Late pick-up fees

y Summer or holiday day camps

What doesn’t qualify?

Certain expenses are not eligible, for instance:

y Expenses incurred in a prior plan year

y Expenses for non-disabled children 13 and older

y Educational expenses including kindergarten or private school tuition fees

y Food, clothing, sports lessons, field trips, and entertainment

y Overnight camp expenses

y Late payment fees for child care

A comprehensive list of eligible expenses can be found at flexfacts.com.

Online & mobile access

Get instant access to your account with the Flex Facts Portal and Mobile App

y View your account balance and transaction history

y Submit and view claims

y Upload and store receipts

Register for the Flex facts Participant Portal at www.flexfacts.com

Helpful hints

y View important alerts and communications

y Sign up for direct deposit

y Sign up for text message alerts

Download the Flex Facts Mobile App on the AppStore or Google Play store

y You must have funds in your dependent care FSA before you can spend them.

y You can’t change your election amount during the plan year, unless you experience a change in status or qualifying event.

y Keep your receipts, as you will need an itemized invoice for all reimbursement requests.

y If your employment terminates before the end of the plan year, your account will be terminated.

y Any unused funds that remain in your account at the end of the year will be forfeited (also known as the use-itor-loose-it rule).

www.FlexFacts.com • 1200 River Ave Suite 10E • Lakewood, NJ 08701 • 877-943-2287
36

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GradFin simplifies the complex issue of student loans with our knowledge of all repayment, PSLF programs and refinancing options in the market today.

PSLFMembership

GradFin’s Public Service Loan Forgiveness (PSLF) Membership Program is designed to help borrowers benefit from tax-free student loan forgiveness. Key components of the PSLF Membership include: personalized compliance plan, annual review, review of eligibility for the new PSLF Temporary Waiver, and a secure online portal for document storage and processing certification forms.

If payments are not properly counted, GradFin will administer an appeals process with the Department of Education on the member's behalf.

GradFin experts analyze each borrower's unique loan portfolio and provide options for reducing and managing student loans.

GradFin looks at each loan individually to determine which loans are eligible for forgiveness programs, which ones need to be reviewed for refinance and best payoff strategies for the remaining loans.

Savings

Borrowers can choose from a variety of fixed and variable loan terms between 5 and 20 years. With GradFin services, borrowers have been able to save thousands of dollars over the life of their loans. GradFin borrowers save an average of $40k over the term of their loans.

GradFin uses a variety of lenders to refinance your student loans at the lowest rate.

GradFin and Pierce Group Benefits have partnered to offer eligible employees up to $100 off their monthly payments.

ContactUs
GradFin.com/AmherstCountyGovernment
Millionsofborrowersdealwiththeburdenofcrushingstudentloan debt.FindouthowGradFincanhelpyoutacklethatdebt.
37

Cancer Insurance

How would cancer impact your way of life?

Hopefully, you and your family will never face cancer. If you do, a financial safety net can help you and your loved ones focus on what matters most — recovery.

If you were diagnosed with cancer, you could have expenses that medical insurance doesn’t cover. In addition to your regular, ongoing bills, you could have indirect treatment and recovery costs, such as child care and home health care services.

Help when you need it most

Cancer coverage from Colonial Life & Accident Insurance Company can help protect the lifestyle you’ve worked so hard to build. It provides benefits you can use to help cover:

■ Loss of income

■ Out-of-network treatment

■ Lodging and meals

■ Deductibles and co-pays

CANCER ASSIST 38

One family’s journey

Paul and Kim were preparing for their second child when they learned Paul had cancer. They quickly realized their medical insurance wouldn’t cover everything. Thankfully, Kim’s job enabled her to have a cancer insurance policy on Paul to help them with expenses.

Paul’s wellness benefit helped pay for the screening that discovered his cancer.

When the couple traveled several hundred miles from their home to a top cancer hospital, they used the policy’s lodging and transportation benefits to help with expenses.

The policy’s benefits helped with deductibles and co-pays related to Paul’s surgery and hospital stay.

With cancer insurance:

■ Coverage options are available for you and your eligible dependents.

■ Benefits are paid directly to you, unless you specify otherwise.

■ You’re paid regardless of any insurance you may have with other companies.

■ You can take coverage with you, even if you change jobs or retire.

SURGERY SECOND OPINION DOCTOR’S SCREENING Wellness benefit Travel expenses Out-of-pocket costs
American Cancer Society, Cancer Facts & Figures, 2013 For illustrative purposes only
39
ONLY of ALL CANCERS are hereditary.

TREATMENT RECOVERY

Experimental care

Paul used his plan’s benefits to help pay for experimental treatments not covered by his medical insurance.

Follow-up evaluations

Paul has been cancer-free for more than four years. His cancer policy provides a benefit for periodic scans to help ensure the cancer stays in check.

Our cancer insurance offers more than 30 benefits that can help you with costs that may not be covered by your medical insurance.

Treatment benefits

(inpatient or outpatient)

■ Radiation/chemotherapy

■ Anti-nausea medication

■ Medical imaging studies

■ Supportive or protective care drugs and colony stimulating factors

■ Second medical opinion

■ Blood/plasma/platelets/ immunoglobulins

■ Bone marrow or peripheral stem cell donation

■ Bone marrow or peripheral stem cell transplant

■ Egg(s) extraction or harvesting/ sperm collection and storage

■ Experimental treatment

■ Hair/external breast/voice box prosthesis

■ Home health care services

■ Hospice (initial or daily care)

Surgery benefits

■ Surgical procedures

■ Anesthesia

■ Reconstructive surgery

■ Outpatient surgical center

■ Prosthetic device/artificial limb

Travel benefits

■ Transportation

■ Companion transportation

■ Lodging

Inpatient benefits

■ Hospital confinement

■ Private full-time nursing services

■ Skilled nursing care facility

■ Ambulance

■ Air ambulance

Additional benefits

■ Family care

■ Cancer vaccine

■ Bone marrow donor screening

■ Skin cancer initial diagnosis

■ Waiver of premium

American Cancer Society, Cancer Facts & Figures, 2013 LIFETIME RISK OF DEVELOPING CANCER MEN 1 in 2 WOMEN 1 in 3
40
Cancer insurance provides benefits to help with cancer expenses — from diagnosis to recovery.

Optional riders

For an additional cost, you may have the option of purchasing additional riders for even more financial protection against cancer. Talk with your benefits counselor to find out which of these riders are available for you to purchase.

■ Diagnosis of cancer rider — Pays a one-time, lump-sum benefit for the initial diagnosis of cancer. You may choose a benefit amount in $1,000 increments between $1,000 and $10,000. If your dependent child is diagnosed with cancer, we will pay two and a half times ($2,500 - $25,000) the chosen benefit amount.

■ Diagnosis of cancer progressive payment rider — Provides a lump-sum payment of $50 for each month the rider has been in force and before cancer is first diagnosed.

■ Specified disease hospital confinement rider — Pays $300 per day if you or a covered family member is confined to a hospital for treatment for one of the 34 specified diseases covered under the rider.

If cancer impacts your life, you should be able to focus on getting better — not on how you’ll pay your bills. Talk with your Colonial Life benefits counselor about how cancer insurance can help provide financial security for you and your family.

PRE-EXISTING CONDITION LIMITATION

We will not pay benefits for the diagnosis of internal cancer or skin cancer that is a pre-existing condition, nor will we pay benefits for the treatment of internal cancer or skin cancer that is a pre-existing condition unless the covered person has satisfied the six-month pre-existing condition limitation period shown on the Policy Schedule. Pre-existing condition means a condition for which a covered person was diagnosed prior to the effective date of this policy, and for which medical advice or treatment was recommended by or received from a doctor within six months immediately preceding the effective date of this policy.

EXCLUSIONS

We will not pay benefits for cancer or skin cancer:

■ If the diagnosis or treatment of cancer is received outside of the territorial limits of the United States and its possessions; or

■ For other conditions or diseases, except losses due directly from cancer.

The policy and its riders may have additional exclusions and limitations. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Applicable to policy form CanAssist-VA and rider forms R-CanAssistIndx-VA, R-CanAssistProg-VA and R-CanAssistSpDis-VA.

ColonialLife.com
1-16 | 101481-VA ©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 41

Cancer insurance helps provide financial protection through a variety of benefits. These benefits are not only for you but also for your covered family members.

Cancer Insurance Level 4 Benefits

BENEFIT DESCRIPTION

For more information, talk with your benefits counselor.

BENEFIT AMOUNT

Air ambulance $2,000 per trip

Transportation to or from a hospital or medical facility [max. of two trips per confinement]

Ambulance $250 per trip

Transportation to or from a hospital or medical facility [max. of two trips per confinement]

Anesthesia

Administered during a surgical procedure for cancer treatment

■ General anesthesia 25% of surgical procedures benefit

■ Local anesthesia $50 per procedure

Anti-nausea medication $60 per day administered or Doctor-prescribed medication for radiation or chemotherapy [$240 monthly max.] per prescription filled

Blood/plasma/platelets/immunoglobulins $250 per day

A transfusion required during cancer treatment [$10,000 calendar year max.]

Bone marrow donor screening $50

Testing in connection with being a potential donor [once per lifetime]

Bone marrow or peripheral stem cell donation $1,000

Receiving another person’s bone marrow or stem cells for a transplant [once per lifetime]

Bone marrow or peripheral stem cell transplant $10,000 per transplant

Transplant you receive in connection with cancer treatment [max. of two bone marrow transplant benefits per lifetime]

Cancer vaccine $50

An FDA-approved vaccine for the prevention of cancer [once per lifetime]

Companion transportation $0.50 per mile

Companion travels by plane, train or bus to accompany a covered cancer patient more than 50 miles one way for treatment [up to $1,500 per round trip]

Egg(s) extraction or harvesting/sperm collection and storage

Extracted/harvested or collected before chemotherapy or radiation [once per lifetime]

■ Egg(s) extraction or harvesting/sperm collection $1,500

■ Egg(s) or sperm storage (cryopreservation) $500

Experimental treatment $300 per day

Hospital, medical or surgical care for cancer [$15,000 lifetime max.]

Family care $60 per day

Inpatient or outpatient treatment for a covered dependent child [$3,000 calendar year max.]

Hair/external breast/voice box prosthesis $500 per calendar year

Prosthesis needed as a direct result of cancer

Home health care services $175 per day

Examples include physical therapy, occupational therapy, speech therapy and audiology; prosthesis and orthopedic appliances; rental or purchase of durable medical equipment [up to 100 days per covered person per lifetime]

Hospice (initial or daily care)

An initial, one-time benefit and a daily benefit for treatment [$15,000 lifetime max. for both]

■ Initial hospice care [once per lifetime] $1,000

■ Daily hospice care $50 per day

CANCER ASSIST – LEVEL 4
42

ColonialLife.com

Hospital confinement

Hospital stay (including intensive care) required for cancer treatment

■ 30 days or less $350 per day

■ 31 days or more $700 per day

Lodging $80 per day

Hotel/motel expenses when being treated for cancer more than 50 miles from home [70-day calendar year max.]

Medical imaging studies $225 per study

Specific studies for cancer treatment [$450 calendar year max.]

Outpatient surgical center $400 per day

Surgery at an outpatient center for cancer treatment [$1,200 calendar year max.]

Private full-time nursing services $150 per day

Services while hospital confined other than those regularly furnished by the hospital

Prosthetic device/artificial limb $3,000 per device or limb

A surgical implant needed because of cancer surgery [payable one per site, $6,000 lifetime max.]

Radiation/chemotherapy

[per day with a max. of one per calendar week]

■ Injected chemotherapy by medical personnel $1,000

■ Radiation delivered by medical personnel $1,000 [per day with a max. of one per calendar month]

■ Self-injected $400

■ Pump $400

■ Topical $400

■ Oral hormonal [1-24 months] $400

■ Oral hormonal [25+ months] $350

■ Oral non-hormonal $400

Reconstructive surgery $60 per surgical unit

A surgery to reconstruct anatomic defects that result from cancer treatment [min. $350 per procedure, up to $3,000, including 25% for general anesthesia]

Second medical opinion $300

A second physician’s opinion on cancer surgery or treatment [once per lifetime]

Skilled nursing care facility $175 per day

Confinement to a covered facility after hospital release [up to 100 days per covered person per lifetime]

Skin cancer diagnosis $600

A skin cancer diagnosis while the policy is in force [once per lifetime]

Supportive or protective care drugs and colony stimulating factors $200 per day

Doctor-prescribed drugs to enhance or modify radiation/chemotherapy treatments [$1,600 calendar year max.]

Surgical procedures $70 per surgical unit

Inpatient or outpatient surgery for cancer treatment [min. $350 per procedure, up to $6,000]

Transportation $0.50 per mile Travel expenses when being treated for cancer more than 50 miles from home [up to $1,500 per round trip]

Waiver of premium Is available

No premiums due if the named insured is disabled longer than 90 consecutive days

The policy has limitations and exclusions that may affect benefits payable. Most benefits require that a charge be incurred. Coverage may vary by state and may not be available in all states. For cost and complete details, see your benefits counselor.

This chart highlights the benefits of policy forms CanAssist-NJ and CanAssist-VA. This chart is not complete without form 101505-NJ or 101481-VA.

BENEFIT DESCRIPTION BENEFIT AMOUNT
1-16 | 101485-NJ-VA
©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.
43

To encourage early detection, our cancer insurance offers benefits for wellness and health screening tests.

Cancer Insurance Wellness Benefits

Part one: Cancer wellness/health screening

Provided when one of the tests listed below is performed while the policy is in force. Payable once per calendar year, per covered person.

Cancer wellness tests

■ Bone marrow testing

■ Breast ultrasound

■ CA 15-3 (blood test for breast cancer)

■ CA 125 (blood test for ovarian cancer)

■ CEA (blood test for colon cancer)

■ Chest X-ray

■ Colonoscopy

■ Flexible sigmoidoscopy

■ Hemoccult stool analysis

■ Mammography

■ Pap smear

■ PSA (blood test for prostate cancer)

■ Serum protein electrophoresis (blood test for myeloma)

■ Skin biopsy

■ Thermography

■ ThinPrep pap test

■ Virtual colonoscopy

Health screening tests

■ Blood test for triglycerides

■ Carotid Doppler

■ Echocardiogram (ECHO)

■ Electrocardiogram (EKG, ECG)

■ Fasting blood glucose test

■ Serum cholesterol test for HDL and LDL levels

■ Stress test on a bicycle or treadmill

For more information, talk with your benefits counselor.

Part two: Cancer wellness — additional invasive diagnostic test or surgical procedure

Provided when a doctor performs a diagnostic test or surgical procedure as the result of an abnormal result from one of the covered cancer wellness tests in part one. We will pay the benefit regardless of the test results. Payable once per calendar year, per covered person.

The policy has exclusions and limitations. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Applicable to policy form CanAssist (and state abbreviations where applicable).

ColonialLife.com CANCER ASSIST WELLNESS | 8-15 | 101506-2 ©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 44

Individual Cancer Insurance Description of Benefits

THE POLICY PROVIDES LIMITED BENEFITS. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Coverage is dependent on answers to health questions. Applicable to policy forms CanAssist-VA and rider forms R-CanAssistIndx-VA, R-CanAssistProg-VA and R-CanAssistSpDis-VA.

Cancer Insurance Benefits

Air Ambulance, per trip

Ambulance, per trip

Anesthesia, General

Anesthesia, Local, per procedure

Anti-Nausea Medication, per day

Blood/Plasma/Platelets/Immunoglobulins, per day

Bone Marrow or Peripheral Stem Cell Donation, per lifetime

Bone Marrow or Peripheral Stem Cell Transplant, per transplant

Companion Transportation, per mile

Egg(s) Extraction or Harvesting or Sperm Collection, per lifetime

Egg(s) or Sperm Storage, per lifetime

Experimental Treatment, per day

Family Care, per day

Hair/External Breast/Voice Box Prosthesis, per year

Home Health Care Services, per day

25% of Surgical Procedures Benefit

Benefit payable for at least and not more than 100 days per covered person per lifetime

Hospice, Initial, per lifetime Hospice, Daily

Hospital Confinement, 30 days or less, per day

Hospital Confinement, 31 days or more, per day

Benefit payable for up to 365 days per covered person per calendar year.

Lodging, per day

Medical Imaging Studies, per study

Outpatient Surgical Center, per day

Private Full-time Nursing Services, per day

Prosthetic Device/Artificial Limb, per device or limb

Level 1Level 2Level 3Level 4 $2,000$2,000$2,000$2,000 Maximum trips per confinement2222 $250$250$250$250 Maximum trips per confinement2222 $25$30$40$50 $25$40$50$60 Maximum per month$100$160$200$240 $150$150$175$250 Maximum per year $10,000$10,000$10,000$10,000 $500$500$750$1,000 $3,500$4,000$7,000$10,000 Maximum transplants per lifetime 2222 $0.50$0.50$0.50$0.50 Maximum per round trip $1,000$1,000$1,200$1,500 $500$700$1,000$1,500 $175$200$350$500 $200$250$300$300 Maximum per lifetime$10,000$12,500$15,000$15,000 $30$40$50$60 Maximum per year $1,500$2,000$2,500$3,000 $200$200$350$500 $50$75$125$175 $1,000$1,000$1,000$1,000 $50$50$50$50 Maximum combined Initial and Daily per lifetime$15,000$15,000$15,000$15,000 $100$150$250$350 $200$300$500$700 $50$50$75$80 Maximum days per year70707070 $75$125$175$225 Maximum per year$150$250$350$450 $100$200$300$400 Maximum per year$300$600$900$1,200 $50$75$125$150 $1,000$1,500$2,000$3,000 Maximum per lifetime$2,000$3,000$4,000$6,000
45

Cancer Insurance Benefits

Radiation/Chemotherapy

Benefit payable period can exceed but will not be less than 365 days per covered person per lifetime

Injected chemotherapy by medical personnel, per day with a maximum of one per calendar week

delivered by medical personnel, per day with a maximum of one per calendar week

Chemotherapy, per day with a maximum of one per calendar month

per day with a maximum of one per calendar

per day with a maximum of one per

Hormonal Chemotherapy (1-24 months), per day with a maximum of one per calendar month

Hormonal Chemotherapy (25+ months), per day with a maximum of one per calendar month

Non-Hormonal Chemotherapy, per day with a maximum of one per calendar month

Reconstructive Surgery, per surgical unit

Second Medical Opinion, per lifetime

Skilled Nursing Care Facility, per day, up to days confined

Benefit payable for at least and not more than 100 days per covered person per lifetime

Skin Cancer Initial Diagnosis

Supportive/Protective Care Drugs/Colony Stimulating Factors, per day

Surgical Procedures

Transportation

Waiver of Premium

Policy-Wellness Benefits

Bone Marrow Donor Screening, per lifetime Cancer Vaccine, per lifetime

Part 1: Cancer Wellness/Health Screening, per year

Part 2: Cancer Wellness/Health Screening, per year

Additional Riders may be available at an additional cost

What is not covered by the policy

Pre-Existing Condition Limitation

One amount per account: $0, $25, $50, $75 or $100

Same as Part 1

We will not pay benefits for the diagnosis of internal cancer or skin cancer that is a pre-existing condition nor will we pay benefits for the treatment of internal cancer or skin cancer that is a pre-existing condition, unless the covered person has satisfied the six-month pre-existing condition limitation period.

Pre-existing condition means a condition for which a covered person was diagnosed prior to the effective date of the policy and for which medical advice or treatment was recommended by or received from a doctor within six months immediately preceding the effective date of the policy.

■ If the diagnosis or treatment of cancer is received outside of the territorial limits of the United States and its possessions; or

■ For other conditions or diseases, except losses due directly from cancer.

Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC

©2018 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.

We will not pay benefits for cancer or skin cancer: ADR1962-2018

Level 1Level 2Level 3Level 4
$250$500$750 $1,000
$250$500$750 $1,000 Self-Injected
$150$200$300 $400 Pump
$150$200$300 $400 Topical Chemotherapy,
month $150$200$300 $400 Oral
$150$200$300 $400 Oral
$100$150$250 $350 Oral
$150$200$300 $400 $40$40$60 $60 Minimum per procedure $100$150$250$350 Maximum per procedure,
anesthesia $2,500$2,500$3,000$3,000 $150$200$300 $300 $50$75$125 $175 $300$300$400 $600 $50$100$150 $200 Maximum per year $400$800$1,200$1,600 $40$50$60 $70 Minimum per procedure $100$150$250$350 Maximum per procedure $2,500$3,000$5,000$6,000 $0.50$0.50$0.50 $0.50 Maximum per round trip $1,000$1,000$1,200$1,500 YesYesYesYes $50$50$50$50 $50$50$50$50
Radiation
Chemotherapy,
month
calendar
including 25% for general
46

An unexpected moment changes life forever

Chris was mowing the lawn when he suffered a stroke. His recovery will be challenging and he's worried, since his family relies on his income.

HOW CHRIS’S COVERAGE HELPED

The lump-sum payment from his critical illness insurance helped pay for:

Co-payments and hospital bills not covered by his medical insurance

Physical therapy to get back to doing what he loves

Household expenses while he was unable to work

For illustrative purposes only.

Group Critical Illness Insurance Plan

1

When life takes an unexpected turn due to a critical illness diagnosis, your focus should be on recovery — not finances. Colonial Life’s group critical illness insurance helps provide financial support by providing a lump-sum benefit payable directly to you for your greatest needs.

Coverage amount: ____________________________

GCI6000 – PLAN 1 – CRITICAL ILLNESS
COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Benign brain tumor 100% Coma 100% End stage renal (kidney) failure 100% Heart attack (myocardial infarction) 100% Loss of hearing 100% Loss of sight 100% Loss of speech 100% Major organ failure requiring transplant 100% Occupational infectious HIV or occupational infectious hepatitis B, C, or D 100% Permanent paralysis due to a covered accident 100% Stroke 100% Sudden cardiac arrest 100% Coronary artery disease 25%
47
Critical illness benefit

„ Available coverage for spouse and eligible dependent children at 50% of your coverage amount

„ Cover your eligible dependent children at no additional cost

„ Receive coverage regardless of medical history, within specified limits

„ Works alongside your health savings account (HSA)

„ Benefits payable regardless of other insurance

For more information, talk with your benefits counselor.

Subsequent diagnosis of a different critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with a different critical illness, 100% of the coverage amount may be payable for that particular critical illness.

Subsequent diagnosis of the same critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with the same critical illness,3 25% of the coverage amount may be payable for that critical illness.

Additional covered conditions for dependent children

1. Refer to the certificate for complete definitions of covered conditions.

2. Dates of diagnoses of a covered critical illness must be separated by more than 180 days.

3. Critical illnesses that do not qualify include: coronary artery disease, loss of hearing, loss of sight, loss of speech, and occupational infectious HIV or occupational infectious hepatitis B,C,or D.

THIS INSURANCE PROVIDES LIMITED BENEFITS

Insureds in MA must be covered by comprehensive health insurance before applying for this coverage.

EXCLUSIONS AND LIMITATIONS FOR CRITICAL ILLNESS

We will not pay the Critical Illness Benefit, Benefits Payable Upon Subsequent Diagnosis of a Critical Illness or Additional Critical Illness Benefit for Dependent Children that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a critical illness.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX). For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

5-20 | 385403 Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
ColonialLife.com
KEY BENEFITS COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Cerebral palsy 100% Cleft lip or palate 100% Cystic fibrosis 100% Down syndrome 100% Spina bifida 100%
48
Preparing for the unexpected is simpler than you think. With Colonial Life, youʼll have the support you need to face lifeʼs toughest challenges.

Preparing for a lifelong journey

Rebecca was born with Down syndrome. Her parents’ critical illness coverage provided a benefit that can help cover expenses related to Rebecca’s care and her changing needs.

HOW THEIR COVERAGE HELPED

The lump-sum amount from the family coverage benefit helped pay for:

Group Critical Illness Insurance Plan

2

When life takes an unexpected turn, your focus should be on recovery — not finances. Colonial Life’s group critical illness insurance helps relieve financial worries by providing a lump-sum benefit payable directly to you to use as needed. Coverage

Critical illness and cancer benefits

For illustrative purposes only.

GCI6000 – PLAN 2 – CRITICAL ILLNESS AND CANCER
amount:
COVERED CRITICAL ILLNESS CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Benign brain tumor 100% Coma 100% End stage renal (kidney) failure 100% Heart attack (myocardial infarction) 100% Loss of hearing 100% Loss of sight 100% Loss of speech 100% Major organ failure requiring transplant 100% Occupational infectious HIV or occupational infectious hepatitis B, C, or D 100% Permanent paralysis due to a covered accident 100% Stroke 100% Sudden cardiac arrest 100% Coronary artery disease 25% COVERED CANCER CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Invasive cancer (including all breast cancer) 100% Non-invasive cancer 25% Skin cancer initial diagnosis $400 per lifetime
____________________________
hospital stay and treatment
heart surgery
Special needs daycare A
for corrective
Physical therapy to build muscle strength
49

KEY BENEFITS

„ Available coverage for spouse and eligible dependent children at 50% of your coverage amount

„ Cover your eligible dependent children at no additional cost

„ Receive coverage regardless of medical history, within specified limits

„ Works alongside your health savings account (HSA)

„ Benefits payable regardless of other insurance

For more information, talk with your benefits counselor.

Subsequent diagnosis of a different critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with a different critical illness, 100% of the coverage amount may be payable for that particular critical illness.

Subsequent diagnosis of the same critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with the same critical illness,3 25% of the coverage amount is payable for that critical illness.

Reoccurrence of invasive cancer (including all breast cancer)

If you receive a benefit for invasive cancer and are later diagnosed with a reoccurrence of invasive cancer, 25% of the coverage amount is payable if treatment-free for at least 12 months and in complete remission prior to the date of reoccurrence; excludes non-invasive or skin cancer.

Additional covered conditions for dependent children

1. Refer to the certificate for complete definitions of covered conditions.

2. Dates of diagnoses of a covered critical illness must be separated by more than 180 days.

3. Critical illnesses that do not qualify include: coronary artery disease, loss of hearing, loss of sight, loss of speech, and occupational infectious HIV or occupational infectious hepatitis B,C,or D.

THIS INSURANCE PROVIDES LIMITED BENEFITS

Insureds in MA must be covered by comprehensive health insurance before applying for this coverage.

EXCLUSIONS AND LIMITATIONS FOR CRITICAL ILLNESS

We will not pay the Critical Illness Benefit, Benefits Payable Upon Subsequent Diagnosis of a Critical Illness or Additional Critical Illness Benefit for Dependent Children that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a critical illness.

EXCLUSIONS AND LIMITATIONS FOR CANCER

We will not pay the Invasive Cancer (including all Breast Cancer) Benefit, Non-Invasive Cancer Benefit, Benefit Payable Upon Reoccurrence of Invasive Cancer (including all Breast Cancer) or Skin Cancer Initial Diagnosis Benefit for a covered person’s invasive cancer or non-invasive cancer that: is diagnosed or treated outside the territorial limits of the United States, its possessions, or the countries of Canada and Mexico; is a pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is initially diagnosed as having invasive or non-invasive cancer. No pre-existing condition limitation will be applied for dependent children who are born or adopted while the named insured is covered under the certificate, and who are continuously covered from the date of birth or adoption.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX). For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC

©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.

ColonialLife.com 5-20 | 387100
COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Cerebral palsy 100% Cleft lip or palate 100% Cystic fibrosis 100% Down syndrome 100% Spina bifida 100%
Preparing for the unexpected is simpler than you think. With Colonial Life, youʼll have the support you need to face lifeʼs toughest challenges.
50

For more information, talk with your benefits counselor.

Group Critical Illness Insurance

First Diagnosis Building Benefit Rider

The first diagnosis building benefit rider provides a lump-sum payment in addition to the coverage amount when you are diagnosed with a covered critical illness or invasive cancer (including all breast cancer). This benefit is for you and all your covered family members.

ColonialLife.com

First diagnosis building benefit

Payable

¾ Named insured Accumulates $1,000 each year

¾ Covered spouse/dependent children

Accumulates $500 each year

The benefit amount accumulates each rider year the rider is in force before a diagnosis is made, up to a maximum of 10 years.

If diagnosed with a covered critical illness or invasive cancer (including all breast cancer) before the end of the first rider year, the rider will provide one-half of the annual building benefit amount. Coronary artery disease is not a covered critical illness. Non-invasive and skin cancer are not covered cancer conditions.

THIS INSURANCE PROVIDES LIMITED BENEFITS.

This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-BB. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

GCI6000 – FIRST DIAGNOSIS BUILDING BENEFIT RIDER | 5-20 | 387381
by Colonial Life & Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a
trademark and marketing brand of Colonial Life & Accident Insurance Company.
Underwritten
registered
once per covered person per lifetime
51

For more information, talk with your benefits counselor.

Group Critical Illness Insurance

Infectious Diseases Rider

The sudden onset of an infectious or contagious disease can create unexpected circumstances for you or your family. The infectious diseases rider provides a lump sum which can be used toward health care expenses or meeting day-today needs. These benefits are for you as well as your covered family members.

Payable for each covered infectious disease once per covered person per lifetime

ColonialLife.com

GCI6000 – INFECTIOUS DISEASES RIDER COVERED INFECTIOUS DISEASE¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Hospital confinement for seven or more consecutive days for treatment of the disease Antibiotic resistant bacteria (including MRSA) 50% Cerebrospinal meningitis (bacterial) 50% Diphtheria 50% Encephalitis 50% Legionnaires’ disease 50% Lyme disease 50% Malaria 50% Necrotizing fasciitis 50% Osteomyelitis 50% Poliomyelitis 50% Rabies 50% Sepsis 50% Tetanus 50% Tuberculosis 50% Hospital confinement for 14 or more consecutive days for treatment of the disease Coronavirus disease 2019 (COVID-19) 25% 52

1. Refer to the certificate for complete definitions of covered diseases. THIS INSURANCE PROVIDES LIMITED BENEFITS.

EXCLUSIONS AND LIMITATIONS FOR INFECTIOUS DISEASES RIDER

We will not pay benefits for a covered infectious disease that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a covered infectious disease.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-INF. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

5-20 | 387523 ColonialLife.com Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
53

For more information, talk with your benefits counselor.

Group Critical Illness Insurance Progressive Diseases Rider

The debilitating effects of a progressive disease not only impact you physically, but financially as well. Changes in lifestyle may require home modification, additional medical treatment and other expenses. These benefits are for you as well as your covered family members.

Payable for each covered progressive disease once per covered person per lifetime

This benefit is payable if the covered person is unable to perform two or more activities of daily living2 and the 90-day elimination period has been met.

1. Refer to the certificate for complete definitions of covered diseases.

2. Activities of daily living include bathing, continence, dressing, eating, toileting and transferring.

THIS INSURANCE PROVIDES LIMITED BENEFITS.

EXCLUSIONS AND LIMITATIONS FOR PROGRESSIVE DISEASES RIDER

We will not pay benefits for a covered progressive disease that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the preexisting condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a covered progressive disease.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-PD. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

COVERED PROGRESSIVE DISEASE¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT
Amyotrophic Lateral Sclerosis (ALS) 25% Dementia (including Alzheimer’s disease) 25% Huntington’s disease 25% Lupus 25% Multiple sclerosis (MS) 25% Muscular dystrophy 25% Myasthenia gravis (MG) 25% Parkinson’s disease 25% Systemic sclerosis (scleroderma) 25%
GCI6000 – PROGRESSIVE DISEASES RIDER | 5-20 | 387594 Underwritten
Life
Accident Insurance Company,
SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
by Colonial
&
Columbia,
54
ColonialLife.com

Individual Short-Term Disability Insurance

You never know when a disability could impact your way of life. Fortunately, there’s a way to help protect your income. If an accident or sickness prevents you from earning a paycheck, disability insurance can provide a monthly benefit to help you cover your ongoing expenses.

Can you afford to not protect your paycheck?

You don’t have the same lifestyle expenses as the next person. That’s why you need disability coverage that can be customized to fit your specific needs.

After calculating your monthly expenses, your benefits counselor can help you complete the benefits worksheet.

Benefits worksheet

How much coverage do I need?

Monthly benefit amount for off-job accident and off-job sickness: ______________ Choose a monthly benefit amount between $400 and $6,500.*

If your plan includes on-job accident/sickness benefits, the benefit is 50% of the off-job amount.

How long will I receive benefits?

Benefit period: _______ months

The partial disability benefit period is three months.

When will my total disability benefits start?

After an accident: _______ days

After a sickness: _______ days

ISTD3000 BASE
ESTIMATED MONTHLY EXPENSES AMOUNT Mortgage or rent $ Utilities (electric/gas, phone, water, TV, Internet) $ Transportation costs (gas, car payments) $ Food $ Health (medical needs and prescription drugs) $ Other $ TOTAL $ ColonialLife.com *Subject to income requirements 55

Product information

Total disability definition

Totally disabled or total disability means you are: unable to perform the material and substantial duties of your job, not working at any job, and under the regular and appropriate care of a physician.

How partial disability works

If you are able to return to work part-time after at least 14 days of being paid for a total disability, you may be able to still receive 50% of your total disability benefit.

Waiver of premium

We will waive your premium payments after 90 consecutive days of a covered disability.

Geographical limitations

If you are disabled while outside of the United States, Canada or Mexico, you may receive benefits for up to 60 days before you have to return to the U.S. in order to continue receiving benefits.

Issue age

Coverage is available from ages 17 to 74.

Keep your coverage

You can keep your coverage to age 75 at no additional cost, even if you change jobs, as long as you pay your premiums when they are due.

Premium

Your premium is based on your age when you purchase coverage and the amount of coverage you are eligible to buy. Your premium will not change as you age.*

EXCLUSIONS AND LIMITATIONS

We will not pay benefits for losses that are caused by, contributed to by or occur as the result of: alcoholism or drug addiction, aviation, cosmetic surgery, felonies or illegal occupations, intoxicants and narcotics, psychiatric or psychological conditions, suicide or injuries which you intentionally do to yourself, war or armed conflict. We will not pay for losses due to you giving birth within the first nine months after the coverage effective date of the policy. We will not pay for loss when the disability is a pre-existing condition as described in the policy.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy form ISTD3000-VA and rider form ISTD3000-ADIB-VA. This is not an insurance contract and only the actual policy and rider provisions will control.

9-16 | 101629-VA
For more information, talk with
*Premiums can be changed only if we change them on all policies of this kind in force in the state where the policy is issued. Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2016 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 56
your benefits counselor.

For more information, talk with your benefits counselor.

Individual Short-Term Disability Insurance Health Screening Rider Benefit

The optional health screening benefit can help you reduce the risk of serious illness through early detection.

Health screening benefit

Maximum of one health screening test per calendar year; subject to a 30-day waiting period following the effective date of the rider

„ Blood test for triglycerides

„ Bone marrow testing

„ Breast ultrasound

„ CA 15-3 (blood test for breast cancer)

„ CA 125 (blood test for ovarian cancer)

„ Carotid Doppler

„ CEA (blood test for colon cancer)

„ Chest X-ray

„ Colonoscopy

„ Echocardiogram (ECHO)

„ Electrocardiogram (EKG, ECG)

„ Fasting blood glucose test

„ Flexible sigmoidoscopy

„ Hemoccult stool analysis

„ Mammography

With the health screening benefit:

„ Pap smear

„ PSA (blood test for prostate cancer)

„ Serum cholesterol test for HDL and LDL levels

„ Serum protein electrophoresis (blood test for myeloma)

„ Skin cancer biopsy

„ Stress test on a bicycle or treadmill

„ Thermography

„ ThinPrep pap test

„ Virtual colonoscopy

„ You’re paid regardless of any insurance you have with other companies.

„ You can keep coverage to age 75 as long as premiums are paid when they are due.

$50

Waiting period means the first 30 days following the rider coverage effective date, during which time no benefits are payable. For cost and complete details, see your Colonial Life benefits counselor. Applicable to rider form ISTD3000-HS (including state abbreviations where used, for example: ISTD3000-HS-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual rider provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

ISTD3000 – HEALTH SCREENING BENEFIT | 7-16 | 101634-1
ColonialLife.com
57

For more information, talk with your benefits counselor. ColonialLife.com

Individual Short-Term Disability Insurance

Psychiatric and Psychological Benefit

If you’re disabled with a covered psychiatric or covered psychological condition, disability insurance from Colonial Life & Accident Insurance Company pays a monthly benefit that can help provide financial support while you focus on recovery.

Psychiatric and psychological benefit

„ There is a maximum six-month benefit period limitation for any one occurrence of a psychiatric or psychological condition. There is a three-month benefit period limitation if you have a three-month benefit period.

„ There is a 24-month cumulative lifetime maximum benefit period for all psychiatric or psychological conditions. This maximum includes a combination of total disability and partial disability occurrences.

The psychiatric and psychological benefit is only applicable when combined with the ISTD3000 base policy. The exclusions listed on the ISTD3000 base policy apply, except for the psychiatric or psychological conditions exclusion. For cost and complete details, talk with your Colonial Life benefits counselor. Applicable to policy form ISTD3000 and rider form ISTD3000-ADIB (plus state abbreviations where applicable, for example: ISTD3000-TX and ISTD3000-ADIB-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy and rider provisions will control.

Although illnesses and accidents are often associated with disabilities, mental disorders can also leave you unable to earn an income.
©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. ISTD3000 – PSYCHIATRIC AND PSYCHOLOGICAL BENEFIT | 6-15 | 101630 58
59

Accidents happen in places where you and your family spend the most time – at work, in the home and on the playground – and they’re unexpected. How you care for them shouldn’t be.

In your lifetime, which of these accidental injuries have happened to you or someone you know?

l Sports-related accidental injury

l Broken bone

l Burn

l Concussion

l Laceration

l Back or knee injuries

l Car accidents

l Falls & spills

l Dislocation

l Accidental injuries that send you to the Emergency Room, Urgent Care or doctor’s office

Colonial Life’s Accident Insurance is designed to help you fill some of the gaps caused by increasing deductibles, co-payments and out-of-pocket costs related to an accidental injury. The benefit to you is that you may not need to use your savings or secure a loan to pay expenses. Plus you’ll feel better knowing you can have greater financial security.

What additional features are included?

l Worldwide coverage

l Portable

l Compliant with Healthcare Spending Account (HSA) guidelines

Will my accident claim payment be reduced if I have other insurance?

You’re paid regardless of any other insurance you may have with other insurance companies, and the benefits are paid directly to you (unless you specify otherwise).

What if I change employers?

If you change jobs or leave your employer, you can take your coverage with you at no additional cost. Your coverage is guaranteed renewable for life as long as you pay your premiums when they are due or within the grace period.

Can my premium change?

Colonial Life can change your premium only if we change it on all policies of this kind in the state where your policy was issued.

How do I file a claim?

Visit coloniallife.com or call our Customer Service Department at 1.800.325.4368 for additional information.

Accident Insurance Accident 1.0 -Preferred with Health Screening Benefit-VA
60

Benefits listed are for each covered person per covered accident unless otherwise specified.

Your Colonial Life policy also provides benefits for the following injuries received as a result of a covered accident.

l Burn (based on size and degree) .................................................................................... $1,000 to $12,000

l Coma ............................................................................................................................................................. $10,000

l Concussion ......................................................................................................................................................... $60

l Emergency Dental Work ....................................... $75 Extraction, $300 Crown, Implant, or Denture

l Lacerations (based on size) ........................................................................................................... $30 to $500

Requires Surgery

l Eye Injury $300 l Tendon/Ligament/Rotator Cuff $500 - one, $1,000 - two or more l Ruptured Disc $500

l Torn Knee Cartilage $500

Surgical

................................................................................
l Surgery (hernia) ..............................................................................................................................................$150
Surgery (arthroscopic or exploratory) ....................................................................................................$200 l Blood/Plasma/Platelets ................................................................................................................................$300
Care l Surgery (cranial, open abdominal or thoracic)
$1,500
l
Initial Care l Accident Emergency Treatment........... $125 l Ambulance ....................................... $200 l X-ray Benefit ................................................... $30 l Air Ambulance ............................. $2,000 Common Accidental Injuries Dislocations (Separated Joint) Non-Surgical Surgical Hip $2,200 $4,400 Knee (except patella) $1,100 $2,200 Ankle – Bone or Bones of the Foot (other than Toes) $880 $1,760 Collarbone (Sternoclavicular) $550 $1,100 Lower Jaw, Shoulder, Elbow, Wrist $330 $660 Bone or Bones of the Hand $330 $660 Collarbone (Acromioclavicular and Separation) $110 $220 One Toe or Finger $110 $220 Fractures Non-Surgical Surgical Depressed Skull $2,750 $5,500 Non-Depressed Skull $1,100 $2,200 Hip, Thigh $1,650 $3,300 Body of Vertebrae, Pelvis, Leg $825 $1,650 Bones of Face or Nose (except mandible or maxilla) $385 $770 Upper Jaw, Maxilla $385 $770 Upper Arm between Elbow and Shoulder $385 $770 Lower Jaw, Mandible, Kneecap, Ankle, Foot $330 $660 Shoulder Blade, Collarbone, Vertebral Process $330 $660 Forearm, Wrist, Hand $330 $660 Rib $275 $550 Coccyx $220 $440 Finger, Toe $110 $220 61

Transportation/Lodging Assistance

If injured, covered person must travel more than 50 miles from residence to receive special treatment and confinement in a hospital.

l Transportation $500 per round trip up to 3 round trips

l Lodging (family member or companion) $125 per night up to 30 days for a hotel/motel lodging costs

Accident Hospital Care

l Hospital Admission* $1,000 per accident

l Hospital ICU Admission* $2,000 per accident

* We will pay either the Hospital Admission or Hospital Intensive Care Unit (ICU) Admission, but not both.

l Hospital Confinement ......................................................... $225 per day up to 365 days per accident

l Hospital ICU Confinement ................................................... $450 per day up to 15 days per accident

Accident Follow-Up Care

l Accident Follow-Up Doctor Visit $50 (up to 3 visits per accident)

l Medical Imaging Study ...................................................................................................... $150 per accident (limit 1 per covered accident and 1 per calendar year)

l Occupational or Physical Therapy ..................................................... $25 per treatment up to 10 days

l Appliances .......................................................................................... $100 (such as wheelchair, crutches)

l Prosthetic Devices/Artificial Limb .................................................... $500 - one, $1,000 - more than 1

l Rehabilitation Unit .................................................$100 per day up to 15 days per covered accident, and 30 days per calendar year. Maximum of 30 days per calendar year

Accidental Dismemberment

l Loss of Finger/Toe ................................................................................. $750 – one, $1,500 – two or more

l Loss or Loss of Use of Hand/Foot/Sight of Eye ..................... $7,500 – one, $15,000 – two or more

Catastrophic Accident

For severe injuries that result in the total and irrecoverable:

l Loss of one hand and one foot

l Loss of both hands or both feet

l Loss or loss of use of one arm and one leg or

l Loss or loss of use of both arms or both legs

l Loss of the sight of both eyes

l Loss of the hearing of both ears

l Loss of the ability to speak

365-day elimination period. Amounts reduced for covered persons age 65 and over. Payable once per lifetime for each covered person.

Accidental Death

Child(ren)
Named Insured ................ $25,000 Spouse .............. $25,000
......... $12,500
Accidental Death Common Carrier
Insured $25,000 $100,000 l Spouse $25,000 $100,000
Child(ren) $5,000 $20,000 62
l Named
l

Health Screening Benefit

l $50 per covered person per calendar year

Provides a benefit if the covered person has one of the health screening tests performed. This benefit is payable once per calendar year per person and is subject.

Tests include:

l Blood test for triglycerides

l Bone marrow testing

l Breast ultrasound

l CA 15-3 (blood test for breast cancer)

l CA125 (blood test for ovarian cancer)

l Carotid doppler

l CEA (blood test for colon cancer)

l Chest x-ray

l Colonoscopy

l Echocardiogram (ECHO)

l Electrocardiogram (EKG, ECG)

l Fasting blood glucose test

l Flexible sigmoidoscopy

l Hemoccult stool analysis

l Mammography

l Pap smear

l PSA (blood test for prostate cancer)

l Serum cholesterol test to determine level of HDL and LDL

l Serum protein electrophoresis (blood test for myeloma)

l Stress test on a bicycle or treadmill

l Skin cancer biopsy

l Thermography

l ThinPrep pap test

l Virtual colonoscopy

My Coverage Worksheet (For use with your Colonial Life benefits counselor)

Who will be covered? (check one)

Employee Only Spouse Only One Child Only Employee & Spouse

One-Parent Family, with Employee One-Parent Family, with Spouse Two-Parent Family

When are covered accident benefits available? (check one)

On and Off -Job Benefits

EXCLUSIONS

Off -Job Only Benefits

We will not pay benefits for losses that are caused by or are the result of:  felonies or illegal occupations; sickness; suicide or self-inflicted injuries; war or armed conflict; in addition to the exclusions listed above, we also will not pay the Catastrophic Accident benefit for injuries that are caused by or are the result of: birth; intoxication.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy form Accident 1.0-HS -VA. This is not an insurance contract and only the actual policy provisions will control.

©2011 Colonial Life & Accident Insurance Company. Colonial Life products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. Colonial Life and Making benefits count are registered service marks of Colonial Life & Accident Insurance Company. 74231-2 10/11 Accident 1.0 -Preferred with Health Screening Benefit-VA
Colonial Life 1200 Colonial Life Boulevard Columbia, South Carolina 29210 coloniallife.com
63

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Plan

2

Our Individual Medical BridgeSM insurance can help with medical costs that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children.

Hospital confinement $

Maximum of one benefit per covered person per calendar year

Observation room $100 per visit

Maximum of two visits per covered person per calendar year

Rehabilitation unit confinement.................................................................. $100 per day

Maximum of 15 days per confinement with a 30-day maximum per covered person per calendar year

Waiver of premium

Available after 30 continuous days of a covered hospital confinement of the named insured

Outpatient surgical procedure

„ Tier 1 $_______________

„ Tier 2 $

Maximum of $________________ per covered person per calendar year for all covered outpatient surgical procedures combined

The surgeries listed below are only a sampling of the surgeries that may be covered. Surgeries must be performed by a doctor in a hospital or ambulatory surgical center. For complete details and definitions, please refer to your policy.

Tier 1 outpatient surgical procedures

„ Breast

– Axillary node dissection

– Breast capsulotomy

– Lumpectomy

„ Cardiac

– Pacemaker insertion

„ Digestive

– Colonoscopy

– Fistulotomy

– Hemorrhoidectomy

– Lysis of adhesions

„ Skin

– Laparoscopic hernia repair

– Skin grafting

„ Ear, nose, throat, mouth

– Adenoidectomy

– Removal of oral lesions

– Myringotomy

– Tonsillectomy

– Tracheostomy

– Tympanotomy

„ Gynecological

– Dilation and curettage (D&C)

– Endometrial ablation

– Lysis of adhesions

„ Liver

– Paracentesis

„ Musculoskeletal system

– Carpal/cubital repair or release

– Foot surgery (bunionectomy, exostectomy, arthroplasty, hammertoe repair)

– Removal of orthopedic hardware

– Removal of tendon lesion

IMB7000 – PLAN 2
64

Tier 2 outpatient surgical procedures

„ Breast

– Breast reconstruction

– Breast reduction

„ Cardiac

– Angioplasty

– Cardiac catheterization

„ Digestive

– Exploratory laparoscopy

– Laparoscopic appendectomy

– Laparoscopic cholecystectomy

„ Ear, nose, throat, mouth

– Ethmoidectomy

– Mastoidectomy

– Septoplasty

– Stapedectomy

– Tympanoplasty

„ Eye

– Cataract surgery

– Corneal surgery (penetrating keratoplasty)

– Glaucoma surgery (trabeculectomy)

– Vitrectomy

„ Gynecological

– Hysterectomy

– Myomectomy

„ Musculoskeletal system

– Arthroscopic knee surgery with meniscectomy (knee cartilage repair)

– Arthroscopic shoulder surgery

– Clavicle resection

– Dislocations (open reduction with internal fixation)

– Fracture (open reduction with internal fixation)

– Removal or implantation of cartilage

– Tendon/ligament repair

„ Thyroid

– Excision of a mass

„ Urologic

– Lithotripsy

THIS POLICY PROVIDES LIMITED BENEFITS.

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. Pre-exisiting conditions are those conditions whether diagnosed or not, for which a covered person received medical advice, diagnosis or care, or treatment was received or recommended within the one-year period immediately preceding the effective date of the policy. If a covered person is 65 or older when the policy is issued, pre-existing conditions will include only conditions specifically eliminated by rider. For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000-NC. This is not an insurance contract and only the actual policy provisions will control.

ColonialLife.com
5-18 | 101578-1-NC Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2018 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 65

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Plan 3

Our Individual Medical BridgeSM insurance can help with medical costs that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children.

Hospital confinement

Maximum of one benefit per covered person per calendar year

$

Observation room $100 per visit

Maximum of two visits per covered person per calendar year

Rehabilitation unit confinement $100 per day

Maximum of 15 days per confinement with a 30-day maximum per covered person per calendar year

Waiver of premium

Available after 30 continuous days of a covered hospital confinement of the named insured

Diagnostic procedure

„ Tier 1 $250

„ Tier 2 $500

Maximum of $500 per covered person per calendar year for all covered diagnostic procedures combined

Outpatient surgical procedure

„ Tier 1 $

„ Tier 2 $

Maximum of $___________ per covered person per calendar year for all covered outpatient surgical procedures combined

The following is a list of common diagnostic procedures that may be covered.

Tier 1 diagnostic procedures

„ Breast

– Biopsy (incisional, needle, stereotactic)

„ Diagnostic radiology

– Nuclear medicine test

„ Digestive

– Barium enema/lower GI series

– Barium swallow/upper GI series

– Esophagogastroduodenoscopy (EGD)

„ Ear, nose, throat, mouth

– Laryngoscopy

„ Gynecological

– Amniocentesis

– Cervical biopsy

– Cone biopsy

– Endometrial biopsy

– Hysteroscopy

– Loop electrosurgical excisional procedure (LEEP)

Tier 2 diagnostic procedures

„ Cardiac

– Angiogram

– Arteriogram

– Thallium stress test

– Transesophageal echocardiogram (TEE)

„ Liver – biopsy

„ Lymphatic – biopsy

„ Miscellaneous

– Bone marrow aspiration/biopsy

„ Renal – biopsy

„ Respiratory

– Biopsy

– Bronchoscopy

– Pulmonary function test (PFT)

„ Skin

– Biopsy

– Excision of lesion

„ Thyroid – biopsy

„ Urologic

– Cystoscopy

„ Diagnostic radiology

– Computerized tomography scan (CT scan)

– Electroencephalogram (EEG)

– Magnetic resonance imaging (MRI)

– Myelogram

– Positron emission tomography scan (PET scan)

IMB7000 – PLAN 3
66

ColonialLife.com

The surgeries listed below are only a sampling of the surgeries that may be covered. Surgeries must be performed by a doctor in a hospital or ambulatory surgical center. For complete details and definitions, please refer to your policy.

Tier 1 outpatient surgical procedures

„ Breast

– Axillary node dissection

– Breast capsulotomy

– Lumpectomy

„ Cardiac

– Pacemaker insertion

„ Digestive

– Colonoscopy

– Fistulotomy

– Hemorrhoidectomy

– Lysis of adhesions

„ Skin

– Laparoscopic hernia repair

– Skin grafting

„ Ear, nose, throat, mouth

– Adenoidectomy

– Removal of oral lesions

– Myringotomy

– Tonsillectomy

– Tracheostomy

– Tympanotomy

Tier 2 outpatient surgical procedures

„ Breast

– Breast reconstruction

– Breast reduction

„ Cardiac

– Angioplasty

– Cardiac catheterization

„ Digestive

– Exploratory laparoscopy

– Laparoscopic appendectomy

– Laparoscopic cholecystectomy

„ Ear, nose, throat, mouth

– Ethmoidectomy

– Mastoidectomy

– Septoplasty

– Stapedectomy

– Tympanoplasty

„ Eye

– Cataract surgery

– Corneal surgery (penetrating keratoplasty)

– Glaucoma surgery (trabeculectomy)

– Vitrectomy

EXCLUSIONS

„ Gynecological

– Dilation and curettage (D&C)

– Endometrial ablation

– Lysis of adhesions

„ Liver

– Paracentesis

„ Musculoskeletal system

– Carpal/cubital repair or release

– Foot surgery (bunionectomy, exostectomy, arthroplasty, hammertoe repair)

– Removal of orthopedic hardware

– Removal of tendon lesion

„ Gynecological

– Hysterectomy

– Myomectomy

„ Musculoskeletal system

– Arthroscopic knee surgery with meniscectomy (knee cartilage repair)

– Arthroscopic shoulder surgery

– Clavicle resection

– Dislocations (open reduction with internal fixation)

– Fracture (open reduction with internal fixation)

– Removal or implantation of cartilage

– Tendon/ligament repair

„ Thyroid

– Excision of a mass

„ Urologic

– Lithotripsy

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, war, or giving birth within the first nine months after the effective date of the policy. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. A pre-existing condition is a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within the 12 months before the effective date of the policy. For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000 (including state abbreviations where used, for example: IMB7000-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

1-16 | 101581-1
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For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Health Screening

Individual Medical BridgeSM insurance’s health screening benefit can help pay for health and wellness tests you have each year.

Health screening

Maximum of one health screening test per covered person per calendar year; subject to a 30-day waiting period

„ Blood test for triglycerides

„ Bone marrow testing

„ Breast ultrasound

„ CA 15-3 (blood test for breast cancer)

„ CA 125 (blood test for ovarian cancer)

„ CEA (blood test for colon cancer)

„ Carotid Doppler

„ Chest X-ray

„ Colonoscopy

„ Echocardiogram (ECHO)

„ Electrocardiogram (EKG, ECG)

„ Fasting blood glucose test

„ Flexible sigmoidoscopy

„ Hemoccult stool analysis

„ Mammography

„ Pap smear

„ PSA (blood test for prostate cancer)

„ Serum cholesterol test for HDL and LDL levels

ColonialLife.com

$_____________

„ Serum protein electrophoresis (blood test for myeloma)

„ Skin cancer biopsy

„ Stress test on a bicycle or treadmill

„ Thermography

„ ThinPrep pap test

„ Virtual colonoscopy

Waiting period means the first 30 days following any covered person’s policy coverage effective date, during which no benefits are payable. For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000 (including state abbreviations where used, for example: IMB7000-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

IMB7000 – HEALTH SCREENING BENEFIT | 5-16 | 101579-1
68

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Medical Treatment Package

ThemedicaltreatmentpackageforIndividualMedicalBridgeSM coverage canhelppayfordeductibles,co-paymentsandotherout-of-pocketexpenses relatedtoacoveredaccidentorcoveredsickness.

Air ambulance $1,000

Maximum of one benefit per covered person per calendar year

Ambulance $100

Maximum of one benefit per covered person per calendar year

Appliance $100

Maximum of one benefit per covered person per calendar year

Doctor’s office visit ................................................................................... $25 per visit

Maximum of three visits per calendar year for named insured coverage or maximum of five visits per calendar year for all covered persons combined

Emergency room visit $100 per visit

Maximum of two visits per covered person per calendar year

X-ray $25 per benefit

Maximum of two benefits per covered person per calendar year

ColonialLife.com

THIS POLICY PROVIDES LIMITED BENEFITS.

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000-VA. This is not an insurance contract and only the actual policy provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

IMB7000 – MEDICAL TREATMENT PACKAGE | 9-16 | 101596-VA
69

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance

Optional Riders

Individual Medical BridgeSM offers two optional benefit riders – the daily hospital confinement rider and the enhanced intensive care unit confinement rider. For an additional cost, these riders can help provide extra financial protection to help with out-of-pocket medical expenses.

Daily hospital confinement rider

Per covered person per day of hospital confinement

Maximum of 365 days per covered person per confinement

Enhanced intensive care unit confinement rider

Per covered person per day of intensive care unit confinement

Maximum of 30 days per covered person per confinement

Re-confinement for the same or related condition within 90 days of discharge is considered a continuation of a previous confinement.

$100 per day

$500 per day

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, war, or giving birth within the first nine months after the effective date of the rider. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. A pre-existing condition is a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within the 12 months before the effective date of the rider. For cost and complete details, see your Colonial Life benefits counselor. Applicable to rider numbers R-DHC7000 and R-EIC7000 (including state abbreviations where used, for example: R-DHC7000-TX and R-EIC7000-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy or rider provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

IMB7000 – DAILY HOSPITAL CONFINEMENT AND ENHANCED INTENSIVE CARE UNIT CONFINEMENT RIDERS | 6-16 | 101582-1
ColonialLife.com
70

Term Life Insurance

Life insurance protection when you need it most

Life insurance needs change as life circumstances change. You may need different coverage if you’re getting married, buying a home or having a child.

Term life insurance from Colonial Life provides protection for a specified period of time, typically offering the greatest amount of coverage for the lowest initial premium. This fact makes term life insurance a good choice for supplementing cash value coverage during life stages when obligations are higher, such as while children are younger. It’s also a good option for families on a tight budget — especially since you can convert it to a permanent cash value plan later.

With this coverage:

n A beneficiary can receive a benefit that is typically free from income tax.

n The policy’s accelerated death benefit can pay a percentage of the death benefit if the covered person is diagnosed with a terminal illness.

n You can convert it to a Colonial Life cash value insurance plan, with no proof of good health, to age 75.

n Coverage is guaranteed renewable up to age 95 as long as premiums are paid when due.

n Portability allows you to take it with you if you change jobs or retire.

Two options are available for spouse coverage at an additional cost:

1. Spouse Term Life Policy: Offers guaranteed premiums and level death benefits equivalent to those available to you –whether or not you buy a policy for yourself.

2. Spouse Term Life Rider: Add a term rider for your spouse to your policy, up to a maximum death benefit of $50,000; 10-year and 20-year are available (20-year rider only available with a 20- or 30-year term policy).

or the company.

You may add a Children’s Term Life Rider to cover all of your eligible dependent children with up to $20,000 in coverage each for one premium.

The Children’s Term Life Rider may be added to either the primary or spouse policy, not both.

Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2019 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 7-19 | NS-16570-1 Talk with your Colonial Life benefits counselor to learn more. ColonialLife.com Spouse coverage options Dependent coverage options
If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid, without interest. Product may vary by state. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor
71

How much coverage do you need?

£ YOU $ ___________________

Select the term period:

£ 10-year

£ 15-year

£ 20-year

£ 30-year

£ SPOUSE $ ___________________

Select the term period:

£ 10-year

£ 15-year

£ 20-year

£ 30-year

Select any optional riders:

£ Spouse term life rider

$ _____________ face amount for ________-year term period

£ Children’s term life rider

$ _____________ face amount

£ Accidental death benefit rider

£ Chronic care accelerated death benefit rider

£ Critical illness accelerated death benefit rider

£ Waiver of premium benefit rider

Optional riders

At an additional cost, you can purchase the following riders for even more financial protection.

Spouse term life rider

Your spouse may receive a maximum death benefit of $50,000; 10-year and 20-year spouse term riders are available.

Children’s term life rider

You can purchase up to $20,000 in term life coverage for all of your eligible dependent children and pay one premium. The children’s term life rider may be added to either your policy or your spouse’s policy – not both.

Accidental death benefit rider

The beneficiary may receive an additional benefit if the covered person dies as a result of an accident before age 70. The benefit doubles if the accidental bodily injury occurs while riding as a fare-paying passenger using public transportation, such as ride-sharing services. An additional 25% will be payable if the injury is sustained while driving or riding in a private passenger vehicle and wearing a seatbelt.

Chronic care accelerated death benefit rider

If a licensed health care practitioner certifies that you have a chronic illness, you may receive an advance on all or a portion of the death benefit, available in a one-time lump sum or monthly payments.1 A chronic illness means you require substantial supervision due to a severe cognitive impairment or you may be unable to perform at least two of the six Activities of Daily Living.2 Premiums are waived during the benefit period.

Critical illness accelerated death benefit rider

If you suffer a heart attack (myocardial infarction), stroke or end-stage renal (kidney) failure, a $5,000 benefit is payable.1 A subsequent diagnosis benefit is included

Waiver of premium benefit rider

Premiums are waived (for the policy and riders) if you become totally disabled before the policy anniversary following your 65th birthday and you satisfy the six-month elimination period.3

To learn more, talk with your Colonial Life benefits counselor.

2

continence, dressing, eating, toileting and transferring.

3 You must resume premium payments once you are no longer disabled.

EXCLUSIONS AND LIMITATIONS

If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid without interest, minus any loans and loan interest to you.

This information is not intended to be a complete description of the insurance coverage available. The policy or its provisions may vary or be unavailable in some states. The policy has exclusions and limitations which may affect any benefits payable. Applicable to policy forms ICC18-ITL5000/ITL5000 and rider forms ICC18-R-ITL5000-STR/RITL5000- STR, ICC18-R-ITL5000-CTR/R-ITL5000-CTR, ICC18-R-ITL5000-WP/R-ITL5000-WP, ICC18-R-ITL5000-ACCD/RITL5000- ACCD, ICC18-R-ITL5000-CI/R-ITL5000-CI, ICC18-R-ITL5000-CC/R-ITL5000-CC. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor or the company.

9-21 | 101895-2 ColonialLife.com
1
Any payout would reduce the death benefit. Benefits may be taxable as income. Individuals should consult with their legal or tax counsel when deciding to apply for accelerated benefits.
Activities of daily living are bathing,
Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2021 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
72

Whole Life Plus Insurance

You can’t predict your family’s future, but you can be prepared for it.

Give your family peace of mind and coverage for final expenses with Whole Life Plus insurance from Colonial Life.

BENEFITS AND FEATURES

Choose the age when your premium payments end — Paid-Up at Age 70 or Paid-Up at Age 100

Stand-alone spouse policy available even without buying a policy for yourself

Ability to keep the policy if you change jobs or retire

Built-in terminal illness accelerated death benefit that provides up to 75% of the policy’s death benefit (up to $150,000) if you’re diagnosed with a terminal illness2

Immediate $3,000 claim payment that can help your designated beneficiary pay for funeral costs or other expenses

Provides cash surrender value at age 100 (when the policy endows)

ADDITIONAL COVERAGE OPTIONS

Spouse term rider

Cover your spouse with a death benefit up to $50,000, for 10 or 20 years.

Juvenile Whole Life Plus policy

Purchase a policy (paid-up at age 70) while children are young and premiums are low — whether or not you buy a policy for yourself. You may also increase the coverage when the child is 18, 21 and 24 without proof of good health.

Children’s term rider

You may purchase up to $20,000 in term life coverage for all of your eligible dependent children and pay one premium. The children’s term rider may be added to either your policy or your spouse’s policy — not both.

ADVANTAGES OF WHOLE LIFE PLUS INSURANCE

• Permanent coverage that stays the same through the life of the policy

• Premiums will not increase due to changes in health or age

• Accumulates cash value based on a non-forfeiture interest rate of 3.75%1

• Policy loans available, which can be used for emergencies

• Benefit for the beneficiary that is typically tax-free

Your cost will vary based on the amount of coverage you select.

WHOLE LIFE PLUS (IWL5000) 73

Benefits worksheet

For use with your benefits counselor

How much coverage do you need?

 YOU $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

 SPOUSE $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

 DEPENDENT STUDENT $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

Select any optional riders:

 Spouse term rider $ _____________face amount for _________-year term period

 Children’s term rider $ ________ face amount

 Accidental death benefit rider

 Chronic care accelerated death benefit rider

 Critical illness accelerated death benefit rider

 Guaranteed purchase option rider

 Waiver of premium benefit rider

ADDITIONAL COVERAGE OPTIONS (CONTINUED)

Accidental death benefit rider

The beneficiary may receive an additional benefit if the covered person dies as a result of an accident before age 70. The benefit doubles if the accidental bodily injury occurs while riding as a fare-paying passenger using public transportation, such as ride-sharing services. An additional 25% will be payable if the injury is sustained while driving or riding in a private passenger vehicle and wearing a seatbelt.

Chronic care accelerated death benefit rider

If a licensed health care practitioner certifies that you have a chronic illness, you may receive an advance on all or a portion of the death benefit, available in a one-time lump sum or monthly payments.2 A chronic illness means you require substantial supervision due to a severe cognitive impairment or you may be unable to perform at least two of the six Activities of Daily Living (bathing, continence, dressing, eating, toileting and transferring). Premiums are waived during the benefit period.

Critical illness accelerated death benefit rider

If you suffer a heart attack (myocardial infarction), stroke or end-stage renal (kidney) failure, a $5,000 benefit is payable.2 A subsequent diagnosis benefit is included.

Guaranteed purchase option rider

This rider allows you to purchase additional whole life coverage — without having to answer health questions — at three different points in the future. The rider may only be added if you are age 50 or younger when you purchase the policy. You may purchase up to your initial face amount, not to exceed a total combined maximum of $100,000 for all options.

Waiver of premium benefit rider

Premiums are waived (for the policy and riders) if you become totally disabled before the policy anniversary following your 65th birthday and you satisfy the six-month elimination period. Once you are no longer disabled, premium payments will resume.

1. Accessing the accumulated cash value reduces the death benefit by the amount accessed, unless the loan is repaid. Cash value will be reduced by any outstanding loans against the policy.

2. Any payout would reduce the death benefit. Benefits may be taxable as income. Individuals should consult with their legal or tax counsel when deciding to apply for accelerated benefits.

EXCLUSIONS AND LIMITATIONS: If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid without interest, minus any loans and loan interest to you.

To learn more, talk with your benefits counselor.

ColonialLife.com

This information is not intended to be a complete description of the insurance coverage available. The policy or its provisions may vary or be unavailable in some states. The policy has exclusions and limitations which may affect any benefits payable. Applicable to policy forms ICC19IWL5000-70/IWL5000-70, ICC19-IWL5000-100/IWL5000-100, ICC19-IWL5000J/IWL5000J and rider forms ICC19-R-IWL5000-STR/R-IWL5000-STR, ICC19-R-IWL5000-CTR/R-IWL5000-CTR, ICC19-R-IWL5000-WP/R-IWL5000-WP, ICC19-R-IWL5000-ACCD/R-IWL5000-ACCD, ICC19-RIWL5000-CI/R-IWL5000-CI, ICC19-R-IWL5000-CC/R-IWL5000-CC, ICC19-R-IWL5000-GPO/RIWL5000-GPO. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor or the company.

Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.

© 2021 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.

FOR EMPLOYEES 6-21 | 642298 74
75

ADDITIONAL BENEFITS

THE FSASTORE

FLEX SPENDING WITH ZERO GUESSWORK Your Health, Your Funds, Your Choice

Take control of your health and wellness with guaranteed FSA-eligible essentials. Pierce Group Benefits partners with the FSAstore to provide one convenient location for Flexible Spending Account holders to manage and use their FSA funds, and save on more than 4,000 health and wellness products using tax-free health money. Through our partnership, we’re also here to help answer the many questions that come along with having a Flexible Spending Account!

– The largest selection of guaranteed FSA-eligible products

– Phone and live chat support available 24 hours a day / 7 days a week

– Fast and free shipping on orders over $50

– Use your FSA card or any other major credit card for purchases

Other Great FSAstore Resources Available To You

– Eligibility List: A comprehensive list of eligible products and services

– FSA Calculator: Estimate how much you can save with an FSA

– Learning Center: Easy tips and resources for living with an FSA

– Savings Center: Where you can save even more on FSA-eligible essentials

– FSAPerks: Take your health and funds further with the FSAstore rewards program

Shop FSA Eligible Products Through Our Partnership with The FSA Store!

BONUS: Get $20 off any order of $150+ with code PGB20FSA (one use per customer).

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ADDITIONAL BENEFITS

Virginia Retirement System (VRS) Life Insurance

The Virginia Retirement System (VRS) Optional Group Life Insurance program gives you the opportunity to purchase additional insurance at favorable group rates on yourself and family. Optional group life is term insurance. Term insurance generally provides the largest immediate death protection for your premium dollar. The program is administered by the Virginia Retirement System, and is provided under a group policy issued by the Minnesota Life Insurance Company.

Questions about your employer paid and optional life insurance coverage can be directed to:

Securian Financial PO Box 1193, Richmond, VA 23218-1193

1-800-441-2258

https://www.varetire.org/myvrs

Virginia Association of Counties Group Self Insurance Risk Pool (VACORP) Short and Long Term Disability

This Group Short Term Disability (STD) program is provided for VRS Hybrid Plan participants and administered by AnthemLife. This benefit helps provide financial protection for covered members by promising to pay a weekly benefit in the event of a covered disability.

Group Long Term Disability (LTD) insurance from Anthem Life Insurance Company helps provide financial protection for insured members by promising to pay a monthly benefit in the event of a covered disability.

Please refer to the plan summary document and your employee handbook for specific plan details, eligibility definitions, limitations, and exclusions

Questions about your VACORP Short and Long Term Disability can be directed to:

1-844-404-2111 or www.vacorp.org/hybrid-disability/

77

Required Notices

Newborn and Mothers’ Health Protection Act

Group health plans and health insurance issuers generally may not, under federal law restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following vaginal delivery, or less than 96 hours following a cesarean section. However, federal law generally does not prohibit the mother’s or newborn’s attending provider, after consulting with the mother, from discharging the mother or newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under federal law, require that a provider obtain authorization from the plan or the issuer for prescribing a length of stay not in excess of 48 hours (or 96 hours).

Women’s Health and Cancer Rights Act

In October 1998, Congress enacted the Women’s Health and Cancer Rights Act of 1998. This notice explains some important provisions of the Act. Please review this information carefully. As specified in the Women’s Health and Cancer Rights Act, a plan participant or beneficiary who elects breast reconstruction in connection with a covered mastectomy is also entitled to the following benefits: 1. All stages of reconstruction of the breast on which the mastectomy has been performed: 2. Surgery and reconstruction of the other breast to produce a symmetrical appearance; and 3. Prostheses and treatment of physical complications of the mastectomy , including lymphedemas. Health plans must provide coverage of mastectomy related benefits in a manner to determine in consultation with the attending physician and the patient. Coverage for breast reconstruction and related services may be subject to deductibles and insurance amounts that are consistent with those that apply to other benefits under the plan.

78

Required Notices

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistanceprograms but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit www.healthcare.gov

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 1-877-KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employersponsored plan.

If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 1-866-444-EBSA (3272).

If you live in one of the following states, you maybeeligibleforassistancepayingyour employer health plan premiums. The following list of states is current as of July 31, 2020. Contact your State for more information on eligibility–

Website: http://myalhipp.com/ Phone: 1-855-692-5447

ALASKA – Medicaid

The AK Health Insurance Premium Payment Program

Website: http://myakhipp.com/

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: http://dhss.alaska.gov/dpa/Pages/medicaid/default.aspx

ARKANSAS – Medicaid

Website: http://myarhipp.com/

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA – Medicaid

Website:

https://www.dhcs.ca.gov/services/Pages/TPLRD_CAU_cont.aspx

Phone: 916-440-5676

(CHP+)

Health First Colorado Website: https://www.healthfirstcolorado.com/ Health First Colorado Member Contact Center: 1-800-221-3943/ State Relay 711

CHP+: https://www.colorado.gov/pacific/hcpf/child-healthplan-plus

CHP+ Customer Service: 1-800-359-1991/ State Relay 711

Health Insurance Buy-In Program (HIBI): https://www.colorado.gov/pacific/hcpf/healthinsurance-buy-program

HIBI Customer Service: 1-855-692-6442

FLORIDA – Medicaid

Website: https://www.flmedicaidtplrecovery.com/flmedicaidtplrecovery. com/hipp/index.html

Phone: 1-877-357-3268

GEORGIA – Medicaid

Website: https://medicaid.georgia.gov/health-insurancepremium-payment-program-hipp

Phone: 678-564-1162 ext 2131

INDIANA – Medicaid

Healthy Indiana Plan for low-income adults 19-64

Website: http://www.in.gov/fssa/hip/

Phone: 1-877-438-4479

All other Medicaid Website: https://www.in.gov/medicaid/ Phone 1-800-457-4584

ALABAMA – Medicaid COLORADO – Health First Colorado (Colorado’s Medicaid Program) & Child Health Plan Plus
79

Required Notices

Medicaid Website: https://dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: http://dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

Website: http://www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

Kentucky Integrated Health Insurance Premium Payment Program (KI-HIPP) Website: https://chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: https://kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: https://chfs.ky.gov

Website: http://dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

Website: http://www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633 Lincoln: 402-473-7000

Omaha: 402-595-1178

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

Medicaid Website: http://dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

Website: http://www.maine.gov/dhhs/ofi/publicassistance/index.html

Phone: 1-800-442-6003

TTY: Maine relay 711

Website: http://www.mass.gov/eohhs/gov/departments/masshealth/ Phone: 1-800-862-4840

Website:

https://mn.gov/dhs/people-we-serve/children-andfamilies/health-care/health-care-programs/programs-andservices/medical-assistance.jsp [Under ELIGIBILITY tab, see “what if I have other health insurance?”]

Phone: 1-800-657-3739

Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm

Phone: 573-751-2005

Website: https://www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext 5218

Medicaid Website: http://www.state.nj.us/humanservices/dmahs/clients/medicaid/ Medicaid Phone: 609-631-2392

CHIP Website: http://www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

Website: https://www.health.ny.gov/health_care/medicaid/ Phone: 1-800-541-2831

Website: https://medicaid.ncdhhs.gov/ Phone: 919-855-4100

Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 1-844-854-4825

IOWA – Medicaid and CHIP (Hawki) MONTANA – Medicaid KANSAS – Medicaid NEBRASKA – Medicaid KENTUCKY – Medicaid NEVADA – Medicaid
– Medicaid NEW HAMPSHIRE – Medicaid
LOUISIANA
MAINE – Medicaid NEW
JERSEY – Medicaid and CHIP MASSACHUSETTS – Medicaid and CHIP NEW YORK – Medicaid MINNESOTA – Medicaid NORTH CAROLINA – Medicaid MISSOURI – Medicaid NORTH DAKOTA – Medicaid
80

OKLAHOMA – Medicaid and CHIP

Website: http://www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON – Medicaid

Website: http://healthcare.oregon.gov/Pages/index.aspx

http://www.oregonhealthcare.gov/index-es.html

Phone: 1-800-699-9075

PENNSYLVANIA – Medicaid

Website:

https://www.dhs.pa.gov/providers/Providers/Pages/Medical/HI

PP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND – Medicaid and CHIP

Website: http://www.eohhs.ri.gov/

Phone: 1-855-697-4347, or 401-462-0311 (Direct RIte Share Line)

SOUTH CAROLINA – Medicaid

Website: https://www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - Medicaid

Website: http://dss.sd.gov

Phone: 1-888-828-0059

TEXAS – Medicaid

Website: http://gethipptexas.com/

Phone: 1-800-440-0493

UTAH – Medicaid and CHIP

Medicaid Website: https://medicaid.utah.gov/

CHIP Website: http://health.utah.gov/chip

Phone: 1-877-543-7669

VERMONT– Medicaid

Website: http://www.greenmountaincare.org/

Phone: 1-800-250-8427

VIRGINIA – Medicaid and CHIP

Website: https://www.coverva.org/hipp/

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON – Medicaid

Website: https://www.hca.wa.gov/

Phone: 1-800-562-3022

WEST VIRGINIA – Medicaid

Website: http://mywvhipp.com/

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN – Medicaid and CHIP

Website: https://www.dhs.wisconsin.gov/badgercareplus/p-10095.htm

Phone: 1-800-362-3002

WYOMING – Medicaid

Website: https://wyequalitycare.acs-inc.com/

Phone: 307-777-7531

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

Centers for Medicare & Medicaid Services

www.dol.gov/agencies/ebsa

1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

www.cms.hhs.gov

1-877-267-2323, Menu Option 4, Ext. 61565

According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. The Department notes that a Federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA, and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. Also, notwithstanding any other provisions of law, no person shall be subject to penalty for failing to comply with a collection of information if the collection of information does not display a currently valid OMB control number. See 44 U.S.C. 3512. The public reporting burden for this collection of information is estimated to average approximately seven minutes per respondent. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor, Employee Benefits Security Administration, Office of Policy and Research, Attention: PRA Clearance Officer, 200 Constitution Avenue, N.W., Room N-5718, Washington, DC 20210 or email ebsa.opr@dol.gov and reference the OMB Control Number 1210-0137.

U.S. Department of Health and Human Services U.S. Department of Labor Employee Benefits Security Administration
81
Required Notices

Introduction

You are receiving this notice because you recently gained coverage under a group health plan (the Plan). This notice has important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under the Plan. This notice explains COBRA continuation coverage, when it may become available to you and your family, and what you need to do to protect your right to get it. When you become eligible for COBRA, you may also become eligible for other coverage options that may cost less than COBRA continuation coverage.

The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA continuation coverage can become available to you and other members of your family when group health coverage would otherwise end. For more information about your rights and obligations under the Plan and under federal law, you should review the Plan’s Summary Plan Description or contact the Plan Administrator.

You may have other options available to you when you lose group health coverage. For example, you may be eligible to buy an individual plan through the Health Insurance Marketplace. By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly premiums and lower out-of-pocket costs. Additionally, you may qualify for a 30-day special enrollment period for another group health plan for which you are eligible (such as a spouse’s plan), even if that plan generally doesn’t accept late enrollees.

What is COBRA continuation coverage?

COBRA continuation coverage is a continuation of Plan coverage when it would otherwise end because of a life event. This is also called a “qualifying event.” Specific qualifying events are listed later in this notice. After a qualifying event, COBRA continuation coverage must be offered to each person who is a “qualified beneficiary.” You, your spouse, and your dependent children could become qualified beneficiaries if coverage under the Plan is lost because of the qualifying event. Under the Plan, qualified beneficiaries who elect COBRA continuation coverage must pay for COBRA continuation coverage.

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part A, Part B, or both); or

• You become divorced or legally separated from your spouse.

Your dependent children will become qualified beneficiaries if they lose coverage under the Plan because of the following qualifying events:

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

Sometimes, filing a proceeding in bankruptcy under title 11 of the United States Code can be a qualifying event. If a proceeding in bankruptcy is filed with respect to , and that bankruptcy results in the loss of coverage of any retired employee covered under the Plan, the retired employee will become a qualified beneficiary. The retired employee’s spouse, surviving spouse, and dependent children will also become qualified beneficiaries if bankruptcy results in the loss of their coverage under the Plan.

When is COBRA continuation coverage available?

The Plan will offer COBRA continuation coverage to qualified beneficiaries only after the Plan Administrator has been notified that a qualifying event has occurred. The employer must notify the Plan Administrator of the following qualifying events:

• The end of employment or reduction of hours of employment;

• Death of the employee;

• Commencement of a proceeding in bankruptcy with respect to the employer; or

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: at . Applicable documentation will be required i.e. court order, certificate of coverage etc.

General Notice of COBRA Continuation Coverage Rights ** Continuation Coverage Rights Under COBRA**
82

How is COBRA continuation coverage provided?

Once the Plan Administrator receives notice that a qualifying event has occurred, COBRA continuation coverage will be offered to each of the qualified beneficiaries. Each qualified beneficiary will have an independent right to elect COBRA continuation coverage. Covered employees may elect COBRA continuation coverage on behalf of their spouses, and parents may elect COBRA continuation coverage on behalf of their children.

COBRA continuation coverage is a temporary continuation of coverage that generally lasts for 18 months due to employment termination or reduction of hours of work. Certain qualifying events, or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of coverage.

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

Disability extension of 18-month period of COBRA continuation coverage

If you or anyone in your family covered under the Plan is determined by Social Security to be disabled and you notify the Plan Administrator in a timely fashion, you and your entire family may be entitled to get up to an additional 11 months of COBRA continuation coverage, for a maximum of 29 months. The disability would have to have started at some time before the 60th day of COBRA continuation coverage and must last at least until the end of the 18-month period of COBRA continuation coverage.

Second qualifying event extension of 18-month period of continuation coverage

If your family experiences another qualifying event during the 18 months of COBRA continuation coverage, the spouse and dependent children in your family can get up to 18 additional months of COBRA continuation coverage, for a maximum of 36 months, if the Plan is properly notified about the second qualifying event. This extension may be available to the spouse and any dependent children getting COBRA continuation coverage if the employee or former employee dies; becomes entitled to Medicare benefits (under Part A, Part B, or both); gets divorced or legally separated; or if the dependent child stops being eligible under the Plan as a dependent child. This extension is only available if the second qualifying event would have caused the spouse or dependent child to lose coverage under the Plan had the first qualifying event not occurred.

Are there other coverage options besides COBRA Continuation Coverage?

Yes. Instead of enrolling in COBRA continuation coverage, there may be other coverage options for you and your family through the Health Insurance Marketplace, Medicaid, or other group health plan coverage options (such as a spouse’s plan) through what is called a “special enrollment period.” Some of these options may cost less than COBRA continuation coverage. You can learn more about many of these options at www.healthcare.gov.

If you have questions

Questions concerning your Plan or your COBRA continuation coverage rights should be addressed to the contact or contacts identified below. For more information about your rights under the Employee Retirement Income Security Act (ERISA), including COBRA, the Patient Protection and Affordable Care Act, and other laws affecting group health plans, contact the nearest Regional or District Office of the U.S. Department of Labor’s Employee Benefits Security Administration (EBSA) in your area or visit www.dol.gov/ebsa. (Addresses and phone numbers of Regional and District EBSA Offices are available through EBSA’s website.) For more information about the Marketplace, visit www.HealthCare.gov

Keep your Plan informed of address changes

To protect your family’s rights, let the Plan Administrator know about any changes in the addresses of family members. You should also keep a copy, for your records, of any notices you send to the Plan Administrator.

Plan Contact Information

County of Amherst

Linda Felix, SPHR, SHRM-SCP

Director of Human Resources

P.O. Box 390

Amherst, VA 24521

Phone: 434-946-9420

Fax: 434-946-9305

COBRA Administrator for Health, Dental, Vision, FSA Coverage

Flex Facts

1200 River Avenue, Ste. 10E

Lakewood, NJ 08701

Phone: 877-943-2287

Fax: 877-747-8564

83

Authorization for Colonial Life & Accident Insurance Company

For the purpose of evaluating my application(s) for insurance submitted during the current enrollment and eligibility for benefits under any insurance issued including checking for and resolving any issues that may arise regarding incomplete or incorrect information on my application(s), I hereby authorize the disclosure of the following information about me and, if applicable, my dependents, from the sources listed below to Colonial Life & Accident Insurance Company (Colonial) and its duly authorized representatives.

Health information may be disclosed by any health care provider or institution, health plan or health care clearinghouse that has any records or knowledge about me including prescription drug database or pharmacy benefit manager, or ambulance or other medical transport service. Health information may also be disclosed by any insurance company, Medicare or Medicaid agencies or the Medical Information Bureau (MIB). Health information includes my entire medical record, but does not include psychotherapy notes. Non-health information including earnings or employment history deemed appropriate by Colonial to evaluate my application may be disclosed by any person or organization that has these records about me, including my employer, employer representative and compensation sources, insurance company, financial institution or governmental entities including departments of public safety and motor vehicle departments.

Any information Colonial obtains pursuant to this authorization will be used for the purpose of evaluating my application(s) for insurance or eligibility for benefits. Some information obtained may not be protected by certain federal regulations governing the privacy of health information, but the information is protected by state privacy laws and other applicable laws. Colonial will not disclose the information unless permitted or required by those laws.

This authorization is valid for two (2) years from its execution and a copy is as valid as the original. A copy will be included with my contract(s) and I or my authorized representative may request access to this information. This authorization may be revoked by me or my authorized representative at any time except to the extent Colonial has relied on the authorization prior to notice of revocation or has a legal right to contest coverage under the contract(s) or the contract itself. If revoked, Colonial may not be able to evaluate my application(s) for insurance or eligibility for benefits as necessary to issue my contract(s). I may revoke this authorization by sending written notice to: Colonial Life & Accident Insurance Company, Underwriting Department, P.O. Box 1365, Columbia, SC 29202.

You may refuse to sign this form; however, Colonial may not be able to issue your coverage. I am the individual to whom this authorization applies or that person’s legal Guardian, Power of Attorney Designee, or Conservator. ___________________

(Printed name of individual

(Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as __________________________ (indicate relationship). If legal Guardian, Power or Attorney Designee, or Conservator.

(Printed name of legal representative)

(Signature of legal representative) (Date Signed)

_____
84
85

CONTACT INFORMATION:

PIEDMONT COMMUNITY HEALTH PLANHEALTH INSURANCE

• Customer Service: 1-800-400-7247

• RX Questions: 1-800-966-5772

• Website: www.pchp.net

DELTA - DENTAL INSURANCE

• Customer Service: 1-800-237-6060

• Website: www.deltadentalVA.com

ANTHEM BLUE VIEW - VISION INSURANCE

• Customer Service: 1-866-723-0515

• Website: www.anthem.com

AMHERST COUNTY HUMAN RESOURCES

• Telephone: 434-946-9420

• Email: hr@countyofamherst.com

HEALTH WORKSEMPLOYEE ASSISTANCE PROGRAM

• Customer Service: 1-434-200-6000

• Website: www.Healthworks.PersonalAdvantage.com

• WorkLife: 1-800-537-2153

FLEX FACTS - FLEXIBLE SPENDING ACCOUNTS

• Customer Service: 1-877-943-2287

• Website: www.FlexFacts.com

• Claims Mailing Address: 1200 River Avenue, Suite 10E Lakewood, NJ 08701

MANAGE YOUR ACCOUNT ONLINE OR DOWNLOAD THE FLEX FACTS MOBILE APP

•Check your Balance

•Submit and View Claims

•Check Claim Status

•Upload and Store Receipts Visit www.piercegroupbenefits.com/ AmherstCountyGovernment

TO VIEW YOUR BENEFITS ONLINE

For additional information concerning plans offered to employees of Amherst County Government, please contact our Pierce Group Benefits Service Center at 1-800-387-5955

COLONIAL LIFE

VISIT COLONIALLIFE.COM TO SET UP YOUR PERSONAL ACCOUNT

• Website: www.coloniallife.com

• Claims Fax: 1-800-880-9325

• Customer Service & Wellness Screenings: 1-800-325-4368

• TDD for hearing impaired customers call: 1-800-798-4040

If you wish to file a Wellness/Cancer Screening claim for a test performed within the past 36 months, you need the name and date of the test performed as well as your doctor’s name and phone number. Colonial also needs to know if this is for you or another covered individual and their name and social security number. You may:

•FILE BY PHONE! Call 1-800-325-4368 and provide the information requested by Colonial’s Automated Voice Response System, 24 hours per day, 7 days a week, or

•SUBMIT ON THE INTERNET using the Wellness Claim Form at www.coloniallife.com, or

•Write your name, address, social security number and/or policy/certificate number on your bill and indicate “Wellness Test.” Fax this to Colonial at 1-800-880-9325 or MAIL to PO Box 100195, Columbia, SC 29202

If your Wellness/Cancer Screening test was more than 36 months ago, you must fax or mail Colonial a copy of the bill or statement from your doctor indicating the type of procedure performed, the charge incurred and the date of service. Please write your full name, social security number, and current address on the bill. Please Note: If your cancer policy includes a second part to the screening benefit, bills for tests covered and a copy of the diagnostic report (reflecting the abnormal reading of your first test) must be mailed or faxed to us for benefits to be provided.

When you terminate employment, you have the opportunity to continue your Colonial coverage either through direct billing or automatic payment through your bank account. Please contact Colonial at 1-800-325-4368 to request the continuation of benefits form.

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