Chowan County Government 2023 Booklet 23-24PY

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EMPLOYEE BENEFITS PLAN

CHOWAN COUNTY GOVERNMENT

PLAN YEAR: JULY 1, 2023 - JUNE 30, 2024

www.piercegroupbenefits.com

EMPLOYEE BENEFITS GUIDE TABLE OF CONTENTS

Welcome to the Chowan County Government comprehensive benefits program. This booklet highlights the benefits offered to all eligible employees for the plan year listed below. Benefits described in this booklet are voluntary, employee-paid benefits unless otherwise noted.

ENROLLMENT PERIOD: MAY 16, 2023 - MAY 18, 2023

EFFECTIVE DATES: JULY 1, 2023 - JUNE 30, 2024

Rev. 04/27/2023

CHOWAN COUNTY GOVERNMENT

ENROLLMENT PERIOD: MAY 16, 2023 - MAY 18, 2023

EFFECTIVE DATES: JULY 1, 2023 - JUNE 30, 2024

ADDITIONAL BENEFITS

BENEFITS Health Insurance BlueCross BlueShield POST-TAX BENEFITS
PRE-TAX & POST-TAX BENEFITS PRE-TAX
Vision Insurance Superior Dental Insurance MetLife Cancer Benefits Colonial Life Medical Bridge Benefits Colonial Life Accident Benefits Colonial Life Critical Illness Benefits Colonial Life Disability Benefits Colonial Life Life Insurance Colonial Life •Term Life Insurance •Whole Life Insurance Group Term Life Insurance MetLife Student Loan Assistance Program GradFin
Please note your insurance products will remain in effect unless you speak with a representative to change them.
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QUALIFICATIONS & IMPORTANT INFO THINGS YOU NEED TO KNOW

QUALIFICATIONS:

IMPORTANT FACTS:

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EMPLOYEE BENEFITS GUIDE

CHOWAN COUNTY GOVERNMENT

IN PERSON

During your open enrollment period, a Pierce Group Benefits representative will be available by appointment to answer any questions you may have and to assist you in the enrollment process.

ONLINE

You may enroll or make changes online to your benefits plan. To enroll online, please see the information below and on the following pages.

ENROLLMENT PERIOD: MAY 16, 2023 - MAY 18, 2023

YOU CAN MAKE THE FOLLOWING BENEFIT ELECTIONS ONLINE DURING THE ENROLLMENT PERIOD:

•Enroll in, change or cancel Health Insurance.

•Enroll in, change or cancel Dental Insurance.

•Enroll in, change or cancel Vision Insurance.

•Enroll in, change or cancel Group Term Life Insurance.

•Enroll in, change or cancel Colonial coverage (see the following pages for enrollments/changes that can be completed online).

ACCESS YOUR BENEFITS ONLINE WHENEVER, WHEREVER.

To view your personalized benefits website, go to: www.piercegroupbenefits.com/chowancountygovernment or piercegroupbenefits.com and click “Find Your Benefits”.

This is neither an insurance contract nor a Summary Plan Description and only the actual policy provisions will prevail. All information in this booklet including premiums quoted is subject to change. All policy descriptions are for information purposes only. Your actual policies may be different than those in this booklet.

Details | Educational
Online
IMPORTANT NOTE & DISCLAIMER Benefits
Videos | Download Forms |
Chat with Service Center
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HARMONY ONLINE ENROLLMENT:

HELPFUL TIPS:

•If you are a new employee and unable to log into the online system, please speak with the Benefits Representative assigned to your location, or contact Human Resources.

•If you are an existing employee and unable to log into the online system, please contact the Harmony Help Desk at 866-875-4772 between 8:30am and 6:00pm, or speak with the Benefits Representative assigned to your location.

Go to https://harmonyenroll.coloniallife.com

•Enter your User Name: CHO4C4W- and then Last Name and then Last 4 of Social Security Number (CHO4C4W-SMITH6789)

•Enter your Password: Four digit Year of Birth and then Last 4 of Social Security Number (19766789)

The screen prompts you to create a NEW password [____________________________].

Your password must have: 1 lowercase letter, 1 uppercase letter, 1 number and 8 characters minimum Your password cannot include: first name, last name, spaces, special characters (such as ! $ % &) or User ID

Choose a security question and enter answer [______________________________________].

Click on ‘I Agree’ and then “Enter My Enrollment”.

The screen shows ‘Me & My Family’. Verify that the information is correct and enter the additional required information (title, marital status, work phone, e-mail address). Click ‘Save & Continue’ twice.

The screen allows you to add family members. It is only necessary to enter family member information if adding or including family members in your coverage. Click ‘Continue’.

The screen shows updated personal information. Verify that the information is correct and make changes if necessary. Click ‘Continue’.

The screen shows ‘My Benefits’. Review your current benefits and make changes/selections for the upcoming plan year.

• HEALTH: You may enroll online in Health coverage.

• DENTAL: You may enroll online in Dental coverage.

• VISION: You may enroll online in Vision coverage.

• GROUP TERM LIFE: You may enroll online in Group Term Life coverage.

1. 2. 3. 4. 5. 6. 7. 8. <<< enrollment instructions continued on next page >>>
COMPLETE THE STEPS BELOW TO BEGIN THE ONLINE ENROLLMENT PROCESS 5

HARMONY ONLINE ENROLLMENT:

COMPLETE THE STEPS BELOW TO BEGIN THE ONLINE ENROLLMENT PROCESS

• CANCER ASSIST

You may enroll online in Cancer Assist coverage.

• DISABILITY 3000

You may enroll online in Disability 3000 coverage.

• ACCIDENT 1.0

You may enroll online in Accident 1.0; however, persons over age 64 applying for coverage and employees wishing to purchase an individual policy for their spouse should speak with the Benefits Representative.

• MEDICAL BRIDGE

You may enroll online in Medical Bridge coverage.

• CRITICAL ILLNESS 6000

You may enroll online in Critical Illness 6000 coverage. .

• TERM LIFE 5000

You may enroll online in Term Life 5000; however, employees wishing to purchase an individual policy for their spouse should speak with the Benefits Representative.

• WHOLE LIFE 5000 Plus

You may enroll online in Whole Life 5000 Plus; however, employees wishing to purchase an individual policy for their spouse should speak with the Benefits Representative.

Click ‘Finish’.

Click ‘I Agree’ to electronically sign the authorization for your benefit elections.

Click ‘Print a copy of your Elections’ to print a copy of your elections, or download and save the document. Please do not forget this important step!

Click ‘Log out & close your browser window’ and click ‘Log Out’.

9. 10. 11. 12.
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Summary of Benefits and Coverage: What this Plan Covers & What You Pay for Covered Services

Blue Cross and Blue Shield of North Carolina: Blue Options Coverage for: Individual + Family Plan Type:

The Summary of Benefits and Coverage (SBC) document will help you choose a health plan. The SBC shows you how you and the plan would share the cost for covered health care services. NOTE: Information about the cost of this plan (called the premium) will be provided separately. This is only a summary. For more information about your coverage, or to get a copy of the complete terms of coverage, visit www.bluecrossnc.com/booklets. For general definitions of common terms, such as allowed amount, balance billing, coinsurance, copayment, deductible, provider, or other underlined terms, see the Glossary. You can view the Glossary at www.healthcare.gov/sbc-glossary or call 1-877-258-3334 to request a copy. Important Questions Answers

What is the overall deductible?

Are there services covered before you meet your deductible?

Are there other deductibles for specific services?

What is the out-ofpocket limit for this plan?

What is not included in the out-of-pocket limit?

In-Network: $5,000 Individual/$10,000

Family. Out-of-Network: $10,000

Individual/$20,000 Family.

Yes. Preventive care and most services that may require a copayment

No.

In-Network: $9,100 Individual/$18,200

Family. Out-of-Network: $18,200 Individual/$36,400 Family.

Premiums, balance-billing charges, health care this plan doesn't cover and penalties for failure to obtain preauthorization for services.

Why this Matters:

Generally, you must pay all of the costs from providers up to the deductible amount before this plan begins to pay. If you have other family members on the plan, each family member must meet their own individual deductible until the total amount of deductible expenses paid by all family members meets the overall family deductible

This plan covers some items and services even if you haven't yet met the deductible amount. But a copayment or coinsurance may apply. For example, this plan covers certain preventive services without cost sharing and before you meet your deductible See a list of covered preventive services at https://www.healthcare.gov/coverage/ preventive-care-benefits/.

You don’t have to meet deductibles for specific services.

The out-of-pocket limit is the most you could pay in a year for covered services. If you have other family members in this plan, they have to meet their own out-of-pocket limits until the overall family out-of-pocket limit has been met.

Even though you pay these expenses, they don’t count toward the out–of–pocket limit

Will you pay less if you use a network provider?

Do you need a referral to see a specialist?

Yes. See www.bluecrossnc.com/FindADoctor or call 1-877-258-3334 for a list of network providers

This plan uses a provider network. You will pay less if you use a provider in the plan's network. You will pay the most if you use an out-of-network provider, and you might receive a bill from a provider for the difference between the provider's charge and what your plan pays (balance billing). Be aware your network provider might use an out-ofnetwork provider for some services (such as lab work). Check with your provider before you get services.

You can see the specialist you choose without a referral

All copayment and coinsurance costs shown in this chart are after your deductible has been met, if a deductible applies.

-You may have to pay for services that aren’t preventive. Ask your provider if the services needed are preventive. Then check what your plan will pay for.--Limits may apply

-Prior authorization may be required and coverage limits may applyCopayment applies to a 30-day

No.
Common Medical Event Services You May Need Network Provider (You will pay the least) Out-of-Network Provider (You will pay the most) Limitations, Exceptions, & Other Important Information Primary care visit to treat an injury or illness $35 copayment 60% coinsurance -Log in to Blue Connect to select
Primary Care Provider (PCP).
copay is waived for
3 visits to
selected PCP. Specialist visit $70 copayment 60% coinsurance None
you visit a health care provider’s office or clinic Preventive care/screening/ immunization No Charge 30% coinsurance
What You Will Pay
your
Your
your first
your
If
Diagnostic test (x-ray, blood work) 30% coinsurance 60% coinsurance None If you have a test Imaging (CT/PET scans, MRIs) 30% coinsurance 60% coinsurance -Prior authorization may be required or services will not be covered Tier 1 Drugs $10 copayment $10 copayment Tier 2 Drugs $35 copayment $35 copayment
to treat your illness or condition Tier 3 Drugs $60 copayment $60 copayment
If you need drugs
$start $$ Coverage Period: 07/01/2023 - 06/30/2024
PPO
7

More information about prescription drug coverage is available at www.bluecrossnc.com/

If you need immediate medical attention

If you need mental health, behavioral health,

If you are pregnant

If you need help recovering or have other special health needs

What You Will Pay

-Combined 30 visits for physical/ occupational therapy and chiropractic services. - 30 visits for speech therapy.-Visit limits do not apply to mental illness diagnoses.

Common Medical Event Services You May Need Network Provider (You will pay the least) Out-of-Network Provider (You will pay the most) Limitations, Exceptions, & Other Important Information Tier 4 Drugs 25% coinsurance 25% coinsurance
rxinfo Tier 5 Drugs 25% coinsurance 25% coinsurance
Facility fee (e.g., ambulatory surgery center) 30% coinsurance 60% coinsurance None
supply -For Infertility dosage limits apply *See Prescription Drug section.
surgery Physician/surgeon fees 30% coinsurance 60% coinsurance None Emergency room care $500 copayment $500 copayment None Emergency medical transportation 30% coinsurance 30% coinsurance None
If you have outpatient
Urgent care $70 copayment $140 copayment None Facility fee (e.g., hospital room) 30% coinsurance 60% coinsurance -Prior authorization may be required or services will not be covered
hospital stay Physician/surgeon fees 30% coinsurance 60% coinsurance None Outpatient services $10/office visit; 30% coinsurance/ outpatient 60% coinsurance -Prior authorization may be required or services will not be covered
If you have a
substance abuse services Inpatient services 30% coinsurance 60% coinsurance -Prior authorization may be required or services will not be covered
or
Office visits $35 copayment 60% coinsurance
benefit
What
Common Medical Event Services You May Need Network Provider (You will pay the least) Out-of-Network Provider (You will pay the most) Limitations, Exceptions, & Other Important Information Childbirth/delivery professional services 30% coinsurance 60% coinsurance None Childbirth/delivery facility services 30% coinsurance 60% coinsurance -Prior authorization may be required or services will not be covered Home health care 30% coinsurance 60% coinsurance -Prior authorization may be
or services will not be covered Rehabilitation services $70 copayment 60% coinsurance
Habilitation services $70 copayment 60% coinsurance -Habilitation services are combined with the Rehabilitation service limits listed above. Skilled nursing care 30% coinsurance 60% coinsurance -Coverage is limited to 60 days .
authorization may be
or services will not be covered Durable medical equipment 30% coinsurance 60% coinsurance -Prior authorization
be
services
not
-Limits
-This
applies in limited situations.*See Family Planning section.
You Will Pay
required
Prior
required
may
required or
will
be covered
may apply
Hospice services 30% coinsurance 60% coinsurance -Prior authorization may be
or services
be covered 8
required
will not

Excluded Services & Other Covered Services: Services Your Plan Generally Does NOT Cover (Check your policy or plan document for more information and a list of any other excluded services.)

● Acupuncture

● Long-term care

● Weight loss programs

● Cosmetic surgery

● Routine eye care (Adult)

● Dental care (Adult)

● Routine foot care that is palliative or cosmetic.

Other Covered Services (Limitations may apply to these services. This isn’t a complete list. Please see your plan document.)

● Bariatric surgery

● Infertility treatment

● Chiropractic care

● Non-emergency care when traveling outside the U.S.

● Hearing aids

● Private duty nursing

Your Rights to Continue Coverage: There are agencies that can help if you want to continue your coverage after it ends. The contact information for those agencies is: Department of Labor’s Employee Benefits Security Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform, or contact Blue Cross NC at 1-877-258-3334 or www.BlueConnectNC.com. Other coverage options may be available to you, too, including buying individual insurance coverage through the Health Insurance Marketplace. For more information about the Marketplace, visit www.HealthCare.gov or call 1-800-318-2596.

Your Grievance and Appeals Rights: There are agencies that can help if you have a complaint against your plan for a denial of a claim. This complaint is called a grievance or appeal. For more information about your rights, look at the explanation of benefits you will receive for that medical claim. Your plan documents also provide complete information on how to submit a claim, appeal, or a grievance for any reason to your plan. For more information about

your rights, this notice, or assistance, contact: Blue Cross NC at 1-877-258-3334 or www.BlueConnectNC.com. You may also contact N.C. Department of Insurance at 1201 Mail Service Center, Raleigh, NC 27699-1201, or Toll free (855) 408-1212.You may also receive assistance from the Department of Labor’s Employee Benefits Security Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform, if applicable.

Additionally, a consumer assistance program can help you file your appeal. Contact Health Insurance Smart NC, N.C. Department of Insurance, at 1201 Mail Service Center, Raleigh, NC 27699-1201, 855-408-1212 (toll free).

Does this plan provide Minimum Essential Coverage? Yes

Minimum Essential Coverage generally includes plans, health insurance available through the Marketplace or other individual market policies, Medicare, Medicaid, CHIP, TRICARE, and certain other coverage. If you are eligible for certain types of Minimum Essential Coverage, you may not be eligible for the premium tax credit

Does this plan meet the Minimum Value Standards? Yes

If your plan doesn’t meet the Minimum Value Standards, you may be eligible for a premium tax credit to help you pay for a plan through the Marketplace.

Language Access Services:

Spanish (Español): Para obtener asistencia en español, llame al 1-877-258-3334.

Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-877-258-3334.

Chinese 1-877-258-3334.

Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-877-258-3334.

To see examples of how this plan might cover costs for a sample medical situation, see the next section

P362691 6054515 PB91208 R063320

*For more information about limitations and exceptions, see plan or policy document at www.bluecrossnc.com/booklets

What You Will Pay Common Medical Event Services You May Need Network Provider (You will pay the least) Out-of-Network Provider (You will pay the most) Limitations, Exceptions, & Other Important Information Children's eye exam Not Covered Not Covered Excluded Service Children's glasses Not Covered Not Covered Excluded Service If your child needs dental or eye care Children's dental check-up Not Covered Not Covered Excluded Service
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FAQs

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is excited to offer telehealth services from Teladoc. With telehealth, you can see or speak with a board-certified doctor or behavioral health specialist via phone, computer or the Teladoc app. Teladoc’s doctors can diagnose symptoms, prescribe non-narcotic medication (if needed) and send e-prescriptions to your local pharmacy.1

Telehealth is a good care option for minor health problems when you can’t see your regular doctor. It’s also a convenient choice when you want to speak to a counselor or therapist. Below, you’ll find answers to questions you may have about this benefit.

GETTING STARTED

Should I wait until I’m sick to create a Teladoc account?

It’s best to activate your account now. That way, it’s ready when you need it. (There’s no charge for signing up.) Be sure to fill out your medical history profile and indicate your preferred pharmacy should you need a prescription called in.

Does this replace my primary care doctor?

Teladoc is a convenient alternative to your doctor for non-emergency conditions. In fact, we encourage you to list your primary care doctor when activating your Teladoc account. That way, you can share the results of your consult with them –and your medical records stay up-to-date.

Is it private and secure?

Absolutely. Teladoc complies with the Health Insurance Portability and Accountability Act (HIPAA). It uses secure video through your computer, tablet or the Teladoc mobile app. You may also choose to visit with a doctor by phone. Your personal health information is never shared with your employer.

What devices are supported?

You can access Teladoc on mobile or land lines as well as most Apple and Android mobile devices by downloading the Teladoc app. On a desktop or laptop, you’ll need a high-speed internet connection, a webcam with a resolution of at least 1.3 megapixels and a microphone (most webcams have a built-in microphone). After activating your account, you can test that your computer setup will work if you’ve chosen a video visit.

Teladoc telehealth services for minor acute care and behavioral health So it’s ready when you need it! 3 ways to sign up today Download the Teladoc mobile app (iOS- / Android-supported) Go to Teladoc.com and click “Log in/Register” Call 1-800-835-2362 (1-800-TELADOC) Please Note: You must wait until your health plan effective date before registering for telehealth services.
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HOW TO USE IT

Who are the Teladoc doctors?

All Teladoc doctors are U.S. board-certified with 15 years of experience, on average. Their specialties include primary care, pediatrics and family medicine. So, they can treat a wide range of conditions. For behavioral health, Teladoc has a national network of licensed doctoral-level psychologists and master’s level counselors, as well as board-certified psychiatrists. When you log in, you’ll only be shown doctors licensed to practice in the state you’re located in at the time of the visit.

What is the difference between counselors and psychiatrists?

Counselors provide guidance and support by talking to you. They do not prescribe medications. Psychiatrists are medical doctors who primarily prescribe medication for the treatment of behavioral health conditions.

Can a doctor prescribe medication from a consult?

If the Teladoc doctor believes a prescription is needed, he or she can write one for non-narcotic medicines.1 It’s sent electronically to your pharmacy of choice.

Can I use this for my child?

Yes. Teladoc has pediatricians on call. When you register, set up your child’s record under your account. Parents must be present on any consult for children under age 18.2,3

Can I rate the Teladoc doctors I see?

We encourage it! After a consult, you’ll get a survey to give feedback on the doctor you saw. The results are reviewed for quality as part of Teladoc’s continuous improvement process. Teladoc’s internal medical board also reviews randomly selected appointments.

I have a question that isn’t listed here. What should I do?

For questions about Teladoc, visit Teladoc.com . For questions about your insurance, please call the phone number on your Blue Cross NC member ID card.

What does it cost?

With Teladoc, the cost is transparent. You’ll see prices once you log in to your account. This means you know what you’ll be paying before you start a consult. You’ll only be charged after you choose to consult with an Teladoc doctor – and your appointment time and payment details are confirmed. Teladoc accepts most major credit and debit cards, and it’s a qualified expense for HSAs, HRAs and FSAs. You can cancel an appointment for a full refund if it’s at least 24 hours in advance.

Teladoc Acute Care and Behavioral Health Consultations Fees Type of Provider/Visit Fee Initial Psychiatric Visit* $180 Ongoing Psychiatric Visits for Individual/Family $95 Initial Therapist Visit** $95 Ongoing Therapist Visits $85 General Medicine / Acute Care $55 The
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fees noted are the most you will pay for a service. Some plans will have a copay or deductible and coinsurance based on what your employer has chosen. Once you register, your Teladoc portal will reflect the correct cost share for your plan.
*
Teladoc charges a flat fee regardless of length of visit but consultation fees vary by type of provider/visit. Member’s cost share will apply. Employers may pay up to these amounts depending on plan. HSA plans are subject to deductible.
** Therapists include psychologists, licensed social workers and family therapists.

WHEN TO USE IT

When can I use Teladoc?

Phone and video consults are available 24 hours a day, seven days a week (including holidays) for minor acute care. Behavioral health services are available by appointment seven days a week.

Is it right for any medical problem?

Teladoc is designed to handle non-emergency medical conditions like the flu or pink eye. It’s not intended to replace your primary care doctor. And it should not be used in medical emergencies. If you have a life-threatening emergency, call 911 right away.

What conditions can Teladoc treat for acute care?

Teladoc’s doctors can diagnose and treat many nonemergency health problems:

• Allergies

• Cough, cold and flu

• Diarrhea

• Ear problems

• Fever2

• Headaches

• Insect bites

• Nausea and vomiting

• Sinus problems

• Sore throat

• Urinary problems3

• And more

What behavioral health conditions can Teladoc address? Just like with acute care, Teladoc can support you when you’re facing a wide range of conditions:

• Addictions

• Anxiety

• Depression

• Grief and loss

• Relationship issues

• Substance use

• Stress

• And more

Can I use Teladoc when I travel?

Yes. Phone and video consultations are available in every state. Teladoc ensures the doctor or behavioral health specialist you see is fully licensed to practice medicine in the state you’re in.4

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) provides free aids to service people with disabilities as well as free language services for people whose primary language is not English. Please contact the Customer Service number on the back of your ID card for assistance.

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) proporciona asistencia gratuita a las personas con discapacidades, así como servicios lingüísticos gratuitos para las personas cuyo idioma principal no es el inglés. Comuníquese con el número para servicio al cliente que aparece en el everso de su tarjeta del seguro para obtener ayuda.

1 Some state laws require that a doctor only prescribe medication in certain situations and subject to certain limitations.

2 Children under 36 months who present with fever must be referred to their pediatrician (medical home), child-friendly urgent care center or emergency department for clinical evaluation and care.

3 Teladoc doctors may not treat any children with urinary symptoms. Parent/guardian will be required to complete a different medical history disclosure form for children under the age of 36 months prior to making an appointment with an Teladoc doctor.

4 Consultations can only be held within the United States.

Teladoc is an independent company that is solely responsible for the telehealth services it is providing. Teladoc interactive consultations are available 24 hours a day, 7 days a week. Teladoc does not offer Blue Cross or Blue Shield products or services. Telehealth services are subject to the terms and conditions of the member’s health plan, including benefits, limitations and exclusions. Telehealth services are not a substitute for emergency care.

Teladoc does not replace your primary care doctor and is not an insurance product. Teladoc is subject to state regulations. Teladoc does not prescribe DEA-controlled substances and may not prescribe nontherapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc does not guarantee patients will receive a prescription. Health care professionals using the platform have the right to deny care if, based on professional judgment, a case is inappropriate for telehealth or for misuse of services. Teladoc and the Teladoc logo are registered trademarks of Teladoc, Inc. and may not be used without written permission. For complete terms of use, visit member.teladoc.com/terms/terms_of_use

BLUE CROSS®, BLUE SHIELD®, and the Cross and Shield symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other marks and trade names are the property of their respective owners. Blue Cross NC is an independent licensee of the Blue Cross and Blue Shield Association. U13304a, 10/21

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WE’RE TAKING WELLNESS to a whole new level

Healthy and happy employees tend to be more productive. That’s one of the reasons employers work so hard to promote and encourage healthy habits. Blue Cross and Blue Shield of North Carolina (Blue Cross NC) wants you to know you’re not in this alone.

As part of our commitment to our members and the business community, Blue Cross NC is always looking for ways to increase impact and participation in our wellness focused offerings. To that end, we created a new Wellness Engagement program that integrates our expertise in health care initiatives and education with a robust platform provided by Rally Health, featuring improved engagement tactics to help people achieve better health. Participants get a more personalized experience without additional administration by employers.

Why wellness is different with us

Fun and personalized user experience.

Each member’s wellness portal content is personalized based on their health survey answers. And with the “maximum incentive structure” in the packages as well as the portal’s built-in activities, members can choose the activities that are meaningful to them.

More reward opportunities.

The wellness portal integrates gift card fulfillment and redemption, as well as incentives in the form of Rally® Coins earned for everyday actions that contribute to health. With smaller reward increments, members have opportunities to earn incentives almost every time they log in, leading to more frequent engagement.

Wellness on the go: mobile app & wearable devices.

In addition to web access, the wellness portal also comes in the form of an app for AndroidTM or iPhone®. Members can engage on the go and even sync to track steps with their phone, smartwatch or other wearable device, such as FitBit® or Garmin®

More than wellness.

This initiative goes beyond standard wellness by encouraging members to maximize their health plan with resources and information that helps them make the best health care and lifestyle choices.

For fully-insured employers

Bringing it all together

Our Wellness Engagement program builds on tried and true engagement tactics like personalized experiences truly built for the member and an online community to inspire commitment. The portal integrates with technology they are already using, connecting members and their actions for measurable success. And gamification provides incentives for meaningful progress toward wellness, for the total package.

Personalized, mobile, consumer-focused wellness programs encourage and support employees to make incremental changes.1
Count on the name trusted for over 85 years 14

Wellness Rewards packages

Employers and their members have access to the standard features of the wellness portal. In addition, all fully-insured plans include Wellness Rewards or Wellness Rewards Plus packages, which offer gift card incentives to members for completing certain activities.

Packages

Activities

Standard Wellness Portal Rewards for:

• Health Survey

• Public Challenges

Wellness Rewards

• Skill-Building Missions

• Stride

• Nurse Support (Case Management and Condition Care)*

Total Reward Opportunity: $50

Standard Wellness Portal Rewards for:

• Health Survey

• Public Challenges

• Skill-Building Missions

Wellness Rewards Plus

• Stride

• Quizzes

• Nurse Support (Case Management and Condition Care)*

Total Reward Opportunity: $200

Let’s talk!

For more information, please contact your authorized Blue Cross NC sales representative.

Multiple reward types

$

Blue Rewards

Incentives for Wellness Rewards and Wellness Rewards Plus packages include gift cards.

Rally Coins

Members can also earn Coins, a virtual currency that can only be used within the wellness platform.

1 Three Ways to Increase Engagement with Your Wellness Programs. Rally Health, 2021.

Blue Cross NC offers health and wellness programs as a convenience to aid members in improving their health; results are not guaranteed. Blue Cross NC reserves the right to discontinue or change these programs at any time. The goal is to help members make better decisions about their health and to help them follow their provider’s plan of care. Decisions about care should be made with the advice of the member’s provider.

Rally Health is an independent company that is solely responsible for the services it provides. Rally Health does not offer Blue Cross or Blue Shield products or services.

BLUE CROSS®, BLUE SHIELD®, the Cross and Shield symbols, and service marks are marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield plans. All other trade names are the property of their respective owners. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. U37701, 7/21

*Members who are identified through medical claims are eligible for personalized outreach.
All members are automatically enrolled in Wellness Rewards, unless an employer selects the Wellness Rewards Plus buy-up.
Count on the name trusted for over 85 years 15

Dental Benefits

Metropolitan Life Insurance Company

Overview of Benefits for: CHOWAN COUNTY

The Preferred Dentist Program was designed to help you get the dental care you need and help lower your costs. You get benefits for a wide range of covered services — both in and out of the network. The goal is to deliver affordable protection for a healthier smile and a healthier you.

Understanding Your Dental Benefits Plan

With the MetLife Preferred Dentist Program you can visit the dentist of your choice – an “in-network” dentist (a participating MetLife dentist) or an “out-ofnetwork” dentist.

· Plan benefits for in-network services are based on the percentage of the Negotiated fee –the fee that in-network dentists have agreed to accept as payment in full for covered services, subject to any co-payments, deductibles, cost sharing and benefit maximums. Negotiated fees are subject to change.

· Plan benefits for out-of-network services are based on a percentage of the Reasonable and Customary (R&C) charge. If you choose a dentist who does not participate in the network, your out-of-pocket expenses may be higher, since you will be responsible for paying any difference between the dentist's fee and your plan's payment for the approved service. Please refer to the Selected Covered Services and Frequency Limitations page of this document for details regarding how R&C charges are defined under this plan.

Take advantage of online selfservice capabilities with MyBenefits.

· Check the status of your claims

· Locate a participating dentist

· Access MetLife’s Oral Health Library

· Elect to view your Explanation of Benefits online

If you are not already registered, just goto www.metlife.com/mybenefits and follow the easy registration instructions.

Certain plan benefits are based on a percentage of the negotiated fee. This is the amount that participating dentists have agreed to accept as payment in full. If your plan benefits are based on a percentage of the Reasonable and Customary (R&C) charges, your out-of-pocket expenses may be more, since you will be responsible for paying any difference between the dentist's fee and your plan's payment for the approved service.

*If you are enrolled for dependent coverage, a maximum family deductible may apply. Savings from enrolling in a dental benefits plan will depend on various factors, including the cost of the plan, how often participants visit the dentist and the cost of services rendered.

DN-ONECLK-LG Benefit Summary One Click 2019-04-23_5918326_9999_9999 _Dental_5 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0418504921[exp0719][All States]
Coverage Type In-Network: % of Negotiated Fee Out-of-Network: % of R&C Fee1 Type A 100% 100% Type B 80% 80% Type C 50% 50% Deductible: Individual/Family* $50(Type B & C) $50(Type B & C) Annual Maximum Benefit: Per Individual $1250 $1250
16

Selected Covered Services and Frequency Limitations*

·

·

·

· Bitewing X-rays Adult - 1 in 1 year / Children - 1 in 1 year.

·

· Space Maintainers

· Sealants (1st & 2nd permanent molars)

Type B

· Periodontal Maintenance

·

·

·

1 in36 months.

For dependent children to age 16. Limited to 1 per lifetime per area.

1 per tooth in 36 monthsof a dependent child up to16th birthday.

2 in1 year less the number of teeth cleanings.

1 per surface in24 months.

·

·

·

·

·

10 years.

The service categories and plan limitations shown in this document represent an overview of your plan benefits, but are not a complete description of the plan.Before making any purchase or enrollment decision you should review the certificate of insurance which is available through MetLife or your employer. In the event of a conflict between this overview and your certificate of insurance, your certificate of insurance governs. Like most group dental insurance policies, MetLife group policies contain certain exclusions, limitations and waiting periods and terms for keeping them in force. The certificate of insurance sets forth all plan terms and provisions, including all exclusions and limitations.

*Alternate Benefits: Your dental plan provides that if there are two or more professionally acceptable dental treatment alternatives for a dental condition, your plan bases reimbursement, and the associated procedure charge, on the least costly treatment alternative. If you and your dentist have agreed on a treatment that is more costly than the treatment upon which the plan benefit is based, you will be responsible for any additional payment responsibility. To avoid any misunderstandings, we suggest you discuss treatment options with your dentist before services are rendered, and obtain a pretreatment estimate of benefits prior to receiving certain high cost services such as crowns, bridges or dentures. You and your dentist will each receive an Explanation of Benefits (EOB) outlining the services provided, your plan’s reimbursement for those services, and your out-of-pocket expense. Actual payments may vary from the pretreatment estimate depending upon annual maximums, plan frequency limits, deductibles and other limits applicable at time of payment.

1. The Reasonable and Customary charge is based on the lowest of the: "Actual Charge" (the dentist’s actual charge); or "Usual Charge" (the dentist’s usual charge for the same or similar services); or "Customary Charge" (the 90th percentile charge of most dentists in the same geographic area for the same or similar services as determined by MetLife).

The service categories and plan limitations shown above represent an overview of your plan benefits. This document presents the majority of services within each category, but is not a complete description of the plan.

DN-ONECLK-LG Benefit Summary One Click 2019-04-23_5918326_9999_9999 _Dental_5 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0418504921[exp0719][All States]
Type A
Oral Examinations
1 in 6 months.
Cleanings 1 in 6months.
Fluoride Children to age 16 /2 in12months.
Full Mouth X-rays
Emergency Palliative Treatment
Amalgam & Composite Fillings
Simple
C
Crowns
Dentures
60months.
Bridges
10 years.
Extractions Type
·
1 in 60 months. ·
1 in
·
1 in
Periodontal
Planing
Scaling
period.
Periodontal Surgery
36 months.
Root
&
1 per quadrant in any24 months
·
1 in
Root
Lifetime.
Canal One per tooth per
Surgical Extractions
Repairs (Crowns)
12 months.
1 in
Implants
1 in
17

Exclusions

We will not pay Dental Insurance benefits for charges incurred for:

1.Services which are not Dentally Necessary, those which do not meet generally accepted standards of care for treating the particular dental condition, or which We deem experimental in nature.

2.Services for which You would not be required to pay in the absence of Dental Insurance.

3.Services or supplies received by You or Your Dependent before the Dental Insurance starts for that person.

4.Services which are primarily cosmetic (For residents of Texas, see notice page section in your certificate).

5.Services which are neither performed nor prescribed by a Dentist except for those services of a licensed dental hygienist which are supervised and billed by a Dentist and which are for:

· scaling and polishing of teeth; or

· fluoride treatments.

6.Services or appliances which restore or alter occlusion or vertical dimension.

7.Restoration of tooth structure damaged by attrition, abrasion or erosion.

8.Restorations or appliances used for the purpose of periodontal splinting.

9.Counseling or instruction about oral hygiene, plaque control, nutrition and tobacco.

10.Personal supplies or devices including, but not limited to: water piks, toothbrushes, or dental floss.

11.Decoration, personalization or inscription of any tooth, device, appliance, crown or other dental work.

12.Missed appointments.

13.Services paid under any worker’s compensation, occupational disease or employer liability law as follows:

· forpersonswhoarecoveredinNorthCarolinaforthetreatmentofanOccupationalInjuryorSicknesswhich arepaidundertheNorthCarolinaWorkers’CompensationActonlytotheextentsuchservicesaretheliability of the participant, employer or workers

· orforpersonswhoarenotcoveredinNorthCarolina,servicespaidorpayableunderanyworkers compensation or occupational disease law.

14.Services:

· for which the employer of the person receiving such services is not required to pay; or

· received at a facility maintained by the Employer, labor union, mutual benefit association, or VA hospital.

15.Services covered under other coverage provided by the Employer.

16.Temporary or provisional restorations.

17.Temporary or provisional appliances.

18.Prescription drugs.

19.Services for which the submitted documentation indicates a poor prognosis.

20.The following when charged by the Dentist on a separate basis:

· claim form completion;

· infection control such as gloves, masks, and sterilization of supplies; or

· local anesthesia, non-intravenous conscious sedation or analgesia such as nitrous oxide.

21.Dental services arising out of accidental injury to the teeth and supporting structures, except for injuries to the teeth due to chewing or biting of food.

22.Caries susceptibility tests.

23.Initial installation of a fixed and permanent Denture to replace one or more natural teeth which were missing before such person was insured for Dental Insurance, except for congenitally missing natural teeth.

24.Other fixed Denture prosthetic services not described elsewhere in this certificate.

25.Precision attachments.

26.Adjustment of a Denture

27Diagnosis and treatment of temporomandibular joint (TMJ) disorders. This exclusion does not apply to residents of Minnesota. 1

28Orthodontic services or appliances. 1

29.Repair or replacement of an orthodontic device.1

30.Duplicate prosthetic devices or appliances.

31.Replacement of a lost or stolen appliance, Cast Restoration, or Denture.

32.Intra and extraoral photographic images.

1 Some of these exclusions may not apply.Please see your plan design and certificate for details.

DN-ONECLK-LG Benefit Summary One Click 2019-04-23_5918326_9999_9999 _Dental_5 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0418504921[exp0719][All States]
18

COMMON QUESTIONS… IMPORTANT ANSWERS

Who is a participating dentist?

A participating dentist is a general dentist or specialist who has agreed to accept MetLife's negotiated fees as payment in full for services provided to plan participants. Based on internal analysis by MetLife, negotiated fees typically range from 15-45% below the average fees charged for the same services by dentists in the same geographic area.

*Negotiated Fees refers to the fees that in-network dentists have agreed to accept as payment in full for covered services, subject to any copayments, deductibles, cost sharing and benefits maximums.Negotiated fees are subject to change.

How do I find a participating dentist?

You can access a list of participating dentists with directions and mapping capabilities online at www.metlife.com/dental or call 1-800-ASK-4-MET (800-275-4638) to have a list faxed or mailed to you based upon the requested ZIP code. Please Note: Be sure to verify provider participation when you make your appointment.

May I choose a non-participating dentist?

Yes. You are always free to select the dentist of your choice. However, if you choose a dentist who does not participate in the MetLife program, your out-of-pocket expenses may be greater, since you will be responsible to pay for any difference between the dentist's fee and your plan's payment for the approved service. If you receive services from a participating dentist, you are only responsible for the difference between the in-network fee for the service provided and your plan's payment for the approved service. Please note: any plan deductibles must be met before benefits are paid.

Canmy dentist apply for participation in network?

Yes. If your current dentist does not participate in the MetLife network and you would like to encourage him or her to apply, tell your dentist to visit www.metdental.com, or call 1-877-MET-DDS9 for an application. The website and phone number are designed for use by dental professionals only.

How are claims processed?

Dentists may submit your claims for you, which means you have little or no paperwork. You can track your claims online and even receive e-mail alerts when a claim has been processed. If you need a claim form, you can find one online at www.metlife.com/dental or request one by calling 1-800-ASK-4-MET (800-275-4638).

Can I find out what my out-of-pocket expenses will be before receiving a service?

Yes. With pre-treatment estimates, you never have to wonder what your out-of-pocket expense will be. MetLife recommends that you request a pre-treatment estimate for services in excess of $300 (This often applies to services such as crowns, bridges, inlays, and periodontics). To receive a benefit estimate, simply have your dentist submit a request for a pre-treatment estimate online at www.metdental.com or call 1-877-MET-DDS9 (638-3379). You and your dentist will receive a benefit estimate online or by fax for most procedures while you are still in the office so you can discuss treatment and payment options and have the procedure scheduled on the spot. Actual payments may vary depending upon plan maximums, deductibles, frequency limits and other conditions at time of payment.

Do I need an ID card?

No, you do not need to present an ID card to confirm that you are eligible. You should notify your dentist that you participate in MetLife's PDP. Your dentist can easily verify information about your coverage through a toll-free automated Computer Voice Response system.

Do my dependents have to visit the same dentist that I select?

No, you and your dependents each have the freedom to choose any dentist.

If I do not enroll during my initial enrollment period can I still purchase Dental Insurance at a later date?

Yes, eligible employees who do not elect coverage during their 31-day application period may still elect coverage later. Dental coverage elected after the 31-day application period is subject to the following waiting periods:*

•No waiting period for Preventive Services

•6 months on Basic Restorative (Fillings)

DN-ONECLK-LG Benefit Summary One Click 2019-04-23_5918326_9999_9999 _Dental_5 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0418504921[exp0719][All States]
19

•12 months on all other Basic Services

•24 months on Major Services

•24 months on Orthodontia Services (if applicable)

*If the policy holder participates in a section 125 planand has an annual open enrollment period, the dental coverage will not be subject to any waiting periods. Please consult your Benefits Administrator or your certificate for this plan information.

Am I eligible for all benefits the first day of coverage?

Your plan may include benefit waiting periods.Please refer to the certificate of insurance or your Benefits Administrator for details about the services that are subject to the waiting periods and the length of time they apply.

How can I learn about what dentists in my area charge for different procedures?

If you have MyBenefits you can access the Dental Procedure Tool. You can use the tool to look up average in- and out-of-network fees for dental services in your area.* You’ll find fees for services such as exams, cleanings, fillings, crowns, and more. Just log in at www.metlife.com/mybenefits.

*The Dental Procedure Fee Tool application is provided by VerifPoint, an independent vendor. Network fee information is supplied to VerifPoint by MetLife and is not available for providers who participate with MetLife through a third-party. Out-of-network fee information is provided by VerifPoint. This tool does not provide the payment information used by MetLife when processing your claims. Prior to receiving services, pretreatment estimates through your dentist will provide the most accurate fee and payment information

Can MetLife help me find a dentist outside of the U.S. if I am traveling?

Yes. Through MetLife’s International Dental Travel Assistance program1 you can obtain a referral to a local dentist by calling 1-312-356-5970 (collect) when outside the U.S. to receive immediate care until you can see your dentist. Coverage will be considered under your out-of-network2 benefits. Please remember to hold on to all receipts to submit a dental claim.

1 International Dental Travel Assistance services are administered by AXA Assistance USA, Inc. Certain benefits provided under the Travel Assistance program are underwritten by Virginia Surety Company, Inc. AXA Assistance and Virginia Surety are not affiliated with MetLife, and the services and benefits they provide are separate and apart from the insurance provided by MetLife. Referral services are not available in all locations.

2 Refer to your dental benefits plan summary your out-of-network dental coverage.

DN-ONECLK-LG Benefit Summary One Click 2019-04-23_5918326_9999_9999 _Dental_5 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0418504921[exp0719][All States]
20

Vision plan benefits for Chowan County Government

Benefits through Superior National network

Co-pays apply to in-network benefits; co-pays for out-of-network visits are deducted from reimbursements

1 Materials co-pay applies to lenses and frames only, not contact lenses

2 Standard contact lens fitting applies to a current contact lens user who wears disposable, daily wear, or extended wear lenses only. Specialty contact lens fitting applies to new contact wearers and/or a member who wear toric, gas permeable, or multi-focal lenses.

3 Covered to provider’s in-office standard retail lined trifocal amount; member pays difference between progressive and standard retail lined trifocal, plus applicable co-pay

4 Contact lenses are in lieu of eyeglass lenses and frames benefit

Discount features

Look for providers in the provider directory who accept discounts, as some do not; please verify their services and discounts (range from 10%-30%) prior to service as they vary

Discounts on covered materials

Frames: 20% off amount over allowance

Lens options: 20% off retail

Progressives: 20% off amount over retail lined trifocal lens, including lens options

Specialty contact lens fit: 10% off retail, then apply allowance

Maximum member out-of-pocket

The following options have out-of-pocket maximums5 on standard (not premium, brand, or progressive) lenses.

Single vision Bifocal & trifocal

Scratch coat $13 $13

Ultraviolet coat $15 $15

Tints, solid or gradients $25 $25

Anti-reflective coat $50 $50

Polycarbonate $40 20% off retail

High index 1.6 $55 20% off retail

Photochromics $80 20% off retail

5 Discounts and maximums may vary by lens type. Please check with your provider.

The Plan discount features are not insurance.

Discounts on non-covered exam, services and materials

Exams, frames, and prescription lenses: 30% off retail Lens options, contacts, miscellaneous options: 20% off retail Disposable contact lenses: 10% off retail Retinal imaging: $39 maximum out-of-pocket

Refractive surgery

Superior Vision has a nationwide network of independent refractive surgeons and partnerships with leading LASIK networks who offer members a discount. These discounts range from 10%-50%, and are the best possible discounts available to Superior Vision.

North Carolina residents: Please contact our customer service department if you are unable to secure a timely (at least 30 days) appointment with your provider or need assistance finding a provider within a reasonable distance (30 miles) of your residence. Adjustments to your benefits may be available

All allowances are retail; the member is responsible for paying the provider directly for all non-covered items and/or any amount over the allowances, minus available discounts. These are not covered by the plan.

Discounts are subject to change without notice.

Disclaimer: All final determinations of benefits, administrative duties, and definitions are governed by the Certificate of Insurance for your vision plan. Please check with your Human Resources department if you have any questions.

Superior Vision Services, Inc. P.O. Box 967 Rancho Cordova, CA 95741 (800) 507-3800 superiorvision.com The Superior Vision Plan is underwritten by National Guardian Life Insurance Company. National Guardian Life Insurance Company is not affiliated with The Guardian Life Insurance Company of America, AKA The Guardian or Guardian Life NVIGRP 5-07 0419-BSv2/NC superiorvision.com (800)507-3800
Copays Semi-monthly premiums Services/frequency Exam $10 Emp. only $4.44 Exam 12 months Materials1 $25 Emp. + spouse $8.79 Frame 24 months Contact lens fitting $25 Emp. + children $8.61 Contact lens fitting 12 months (standard & specialty) Emp. + family $13.10 Lenses 12 months Contact lenses 12 months (Based on date of service)
In-network Out-of-network Exam (ophthalmologist) Covered in full Up to $44 retail Exam (optometrist) Covered in full Up to $39 retail Frames $150 retail allowance Up to $77 retail Contact lens fitting (standard2) Covered in full Not covered Contact lens fitting (specialty2) $50 retail allowance Not covered Lenses (standard) per pair Single vision Covered in full Up to $34 retail Bifocal Covered in full Up to $48 retail Trifocal Covered in full Up to $64 retail Progressives lens upgrade See description3 Up to $64 retail Contact lenses4 $150 retail allowance Up to $100 retail
21

Basic Term Life / AD&D & Dependent Term Life

Plan Design for: Chowan County

For All Active Full-Time Employees working at least 30 hours per week

amount equal to Your Basic Life Insurance.

Reduces by 35% at age 65, and to 50% of the original amount at age 70

Term Life Features(1)

· Continuation of Life insurance while totally disabled as defined by the Group Policy* (2)

· Total Control Accountâ (3)

· Portability (4)

AD&D Features (1)

· Seat Belt Benefit*(5)

· Common Carrier Benefit*

· Air Bag Benefit*

· Total Control Accountâ

Copyright 2013. All rights reserved. EN-BLIFE Enhanced Basic Life GCERT2000 Plan Summary L0916477254[exp1117][All States][DC,GU,MP,PR,VI] Metropolitan Life Insurance Company, 200 Park Ave., New York, NY 10166
Basic Life $10,000
Death
Dismemberment
Plan Maximum $10,000 Non-Medical Maximum $10,000
Reduction Formula
Dependent Life Spouse - $2,500 Child - $2,500 Employee Contribution · Basic Life · AD&D · Dependent Life 0% 0% 100%
Accidental
&
An
Age
22

What Is Not Covered?

Like most insurance plans, this plan has exclusions.Dependent Life Insurance does not provide payment of benefits for death caused by suicide within the first two years (one year in North Dakota) of the effective date of the certificate, or payment of increased benefits for death caused by suicide within two years (one year in North Dakota or Colorado) of an increase in coverage. In addition, a reduction schedule may apply. Please see your benefits administrator or certificate for specific details.

Accidental Death & Dismemberment insurance does not include payment for any loss which is caused by or contributed to by: physical or mental illness, diagnosis of or treatment of the illness; an infection, unless caused by an external wound accidentally sustained; suicide or attempted suicide; injuring oneself on purpose; the voluntary intake or use by any means of any drug, medication or sedative, unless taken as prescribed by a doctor or an over-the-counter drug taken as directed; voluntary intake of alcohol in combination with any drug, medication or sedative; war, whether declared or undeclared, or act of war, insurrection, rebellion or riot; committing or trying to commit a felony; any poison, fumes or gas, voluntarily taken, administered or absorbed; service in the armed forces of any country or international authority, except the United States National Guard; operating, learning to operate, or serving as a member of a crew of an aircraft; while in any aircraft for the purpose of descent from such aircraft while in flight (except for self preservation); or operating a vehicle or device while intoxicated as defined by the laws of the jurisdiction in which the accident occurs.

Lifeand AD&Dcoverages are provided under a group insurance policy (Policy Form GPNP99 or G2130-S) issued to your employer by MetLife. Lifeand AD&D coverages under your employer’s plan terminates when your employment ceases when your Lifeand AD&D contributions cease, or upon termination of the group insurance policy.Dependent Life coverage will terminate when a dependent no longer qualifies as a dependent. Should your life insurance coverage terminate for reasons other than non-payment of premium, you may convert it to a MetLife individual permanent policy without providing medical evidence of insurability.

This summary provides an overview of your plan’s benefits.These benefits are subject to the terms and conditions of the contract between MetLife and your employer. Specific details regarding these provisions can be found in the certificate. If you have additional questions regarding the Life Insurance program underwritten by MetLife, please contact your benefits administrator or MetLife. Like most group life insurance policies, MetLife group policies contain exclusions, limitations, terms and conditions for keeping them in force. Please see your certificate for complete details.

*Does not apply to Dependent Term Life.

(1)Features may vary depending on jurisdiction.

(2)Total disability or totally disabled means your inability to do your job and any other job for which you may be fit by education, training or experience, due to injury or sickness. Please note that this benefit is only available after you have participated in the Basic/Supplemental Term Life Plan for 1 year and it is only available to the employee.

(3)The Total Control Account (TCA) is provided for all Lifeand AD&D benefits of $5,000 or more. The TCA is not insured by the Federal Deposit Insurance Corporation or any government agency.The assets backing TCAs are maintained in MetLife’s general account and are subject to MetLife’s creditors. MetLife bears the investment risk of the assets backing the TCAs, and expects to receive a profit.Regardless of the investment experience of such assets, the interest credited to TCAs will never fall below the guaranteed minimum rate. Guarantees are subject to the financial strength and claims paying ability of MetLife.

(4)Subject to state availability.To take advantage of this benefit, coverage of at least$10,000 must be elected.

(5)The Seat Belt Benefit is payable if an insured person dies as a result of injuries sustained in an accident while driving or riding in a private passenger car and wearing a properly fastened seat belt _or a child restraint if the insured is a child_. In such case, his or her benefit can be increased by 10 percent of the Full Amount — but not less than $1,000 or more than $25,000.

Copyright 2013. All rights reserved. EN-BLIFE Enhanced Basic Life GCERT2000 Plan Summary L0916477254[exp1117][All States][DC,GU,MP,PR,VI] Metropolitan Life Insurance Company, 200 Park Ave., New York, NY 10166
23

Supplemental Term Life

Metropolitan Life Insurance Company

Plan Design for: Chowan County Government

For All Active Full Time Employees

Build Your Benefit With MetLife's Supplemental Term Life insurance, your employer gives you the opportunity to buy valuable life insurance coverage for yourself, your spouse and your dependent children all at affordable group rates.

Life Coverage: provides a benefit in the event of death

Schedules:

Increments of $10,000

Increments of $5,000

Flat Amount: $1,000, $2,000, $4,000, $5,000, or $10,000

AD&D Coverage: provides a benefit in the event of death or dismemberment resulting from a covered accident

Schedules:

AD&D Maximum

The lesser of 5 times Your

Yes (benefit amount is same as Supplemental Term Life coverage)

Maximum amount is same as Supplemental Term Life coverage

Yes (benefit amount is same as Supplemental Term Life coverage)

Yes (benefit amount is same as Supplemental Term Life coverage)

Maximum amount is same as Supplemental Term Life coverage

Maximum amount is same as Supplemental Term Life coverage

Any purchase or increase in benefits, which does not take place within 31 days of employee’s or dependent's eligibility effective date is subject to evidence of insurability. Coverage is subject to the approval of MetLife.

To request coverage:

1. Choose the amount of employee coverage that you want to buy.

2. Look up the premium costs for your age group for the coverage amount you are selecting on the chart below.

3. Choose the amount of coverage you want to buy for your spouse. Again, find the premium costs on the chart below. Note: Premiums are based on your age, not your spouse’s.

4. Choose the amount of coverage you want to buy for your dependent children. The premium costs for each coverage option are shown below.

5. Fill in the enrollment form with the amounts of coverage you are selecting. (To request coverage over the non-medical maximum, please see your Human Resources representative for a medical questionnaire that you will need to complete.) Remember, you must purchase coverage for yourself in order to purchase coverage for your spouse or children.

LI-GCERT-SUPP-OVER EOL Benefit Summary 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0318503216[exp0619][xDC,GU,MP,PR,VI]
Employee Spouse & Child
Child
Spouse1
Non Medical Maximum $100,000 $25,000 $10,000 Overall Benefit Maximum
$500,000 $100,000 $10,000
Basic Annual Earnings, or
Employee Contribution 100% 100% 100%
24

Due to rounding, your actual payroll deduction amount may vary slightly.

Features available with Supplemental Life Grief Counseling3: You, your dependents, and your beneficiaries access to grief counseling sessions and funeral related concierge services to help cope with a loss – at no extra cost. Grief counseling services provide confidential and professional support during a difficult time to help address personal and funeral planning needs. At your time of need, you and your dependents have 24/7 access to a work/life counselor. You simply call a dedicated 24/7 toll-free number to speak with a licensed professional experienced in helping individuals who have suffered a loss. Sessions can either take place in-person or by phone. You can have up to five face-to-face grief counseling sessions per event to discuss any situation you perceive as a major loss, including but not limited to death, bankruptcy, divorce, terminal illness, or losing a pet.3 In addition, you have access to funeral assistance for locating funeral homes and cemetery options, obtaining funeral cost estimates and comparisons, and more. You can access these services by calling 1-1-888-319-7819 or log on to www.metlifegc.lifeworks.com (Username: metlifeassist; Password: support).

Funeral Discounts and Planning Services4: As a MetLife group life policyholder, you and your family may have access to funeral discounts, planning and support to help honor a loved one’s life - at no additional cost to you. Dignity Memorial provides you and your loved ones access to discounts of up to 10% off of funeral, cremation and cemetery services through the largest network of funeral homes and cemeteries in the United States.

When using a Dignity Memorial Network you have access to convenient planning services - either online at www.finalwishesplanning.com, by phone (1-866-853-0954), or by paper - to help make final wishes easier to manage. You also have access to assistance from compassionate funeral planning experts to help guide you and your family in making confident decisions when planning ahead as well as bereavement travel services - available 24 hours, 7 days a week, 365 days a year - to assist with time-sensitive travel arrangements to be with loved ones.

Will Preparation5:Like life insurance, a carefully prepared Will is important. With a Will, you can define your most important decisions such as who will care for your children or inherit your property. By enrolling for Supplemental Term Life coverage, you will have in person access to Hyatt Legal Plans' network of 14,000+ participating attorneys for preparing or updating a will, living will and power of attorney. When you enroll in this plan, you may take advantage of this benefit at no additional cost to you if you

LI-GCERT-SUPP-OVER EOL Benefit Summary 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0318503216[exp0619][xDC,GU,MP,PR,VI] Employee Age Semi-Monthly Premium For: Employee & Spouse Coverage $5,000 $10,000 $20,000 $30,000 $40,000 $50,000 $100,000 Under 30 $0.24 $0.48 $0.95 $1.43 $1.90 $2.38 $4.75 30-34 $0.29 $0.59 $1.17 $1.76 $2.34 $2.93 $5.85 35-39 $0.33 $0.66 $1.31 $1.97 $2.62 $3.28 $6.55 40-44 $0.44 $0.88 $1.75 $2.63 $3.50 $4.38 $8.75 45-49 $0.63 $1.26 $2.51 $3.77 $5.02 $6.28 $12.55 50-54 $0.97 $1.94 $3.87 $5.81 $7.74 $9.68 $19.35 55-59 $1.45 $2.89 $5.78 $8.67 $11.56 $14.45 $28.90 60-64 $2.11 $4.22 $8.44 $12.66 $16.88 $21.10 $42.20 65-69 $3.57 $7.13 $14.26 $21.39 $28.52 $35.65 $71.30 70+ $5.74 $11.48 $22.95 $34.43 $45.90 $57.38 $114.75 Semi-Monthly Premium For: Dependent Child Coverage
$0.15
$1,000
$2,000 $0.29 $4,000 $0.58 $5,000 $0.73 $10,000 $1.46
25

use a participating plan attorney. To obtain the legal plan's toll-free number and your company's group access number, contact your employer or your plan administrator for this information.

MetLife Estate Resolution Services (ERS)5 :is a valuable service offered under the group policy. A Hyatt Legal Plan attorney will consult with your beneficiaries by telephone or in person regarding the probate process for your estate. The attorney will also handle the probate of your estate for your executor or administrator.. This can help alleviate the financial and administrative burden upon your loved ones in their time of need.

Portability6: If your present employment ends, you can choose to continue your current life benefits.

What Is Not Covered?

Like most insurance plans, this plan has exclusions. Supplemental and Dependent Life Insurance do not provide payment of benefits for death caused by suicide within the first two years (one year in North Dakota) of the effective date of the certificate, or payment of increased benefits for death caused by suicide within two years (one year in North Dakota or Colorado) of an increase in coverage. In addition, a reduction schedule may apply. Please see your benefits administrator or certificate for specific details.

Accidental Death & Dismemberment insurance does not include payment for any loss which is caused by or contributed to by: physical or mental illness, diagnosis of or treatment of the illness; an infection, unless caused by an external wound accidentally sustained; suicide or attempted suicide; injuring oneself on purpose; the voluntary intake or use by any means of any drug, medication or sedative, unless taken as prescribed by a doctor or an over-the-counter drug taken as directed; voluntary intake of alcohol in combination with any drug, medication or sedative; war, whether declared or undeclared, or act of war, insurrection, rebellion or riot; committing or trying to commit a felony; any poison, fumes or gas, voluntarily taken, administered or absorbed; service in the armed forces of any country or international authority, except the United States National Guard; operating, learning to operate, or serving as a member of a crew of an aircraft; while in any aircraft for the purpose of descent from such aircraft while in flight (except for self preservation); or operating a vehicle or device while intoxicated as defined by the laws of the jurisdiction in which the accident occurs.

Life and AD&D coverages are provided under a group insurance policy (Policy Form GPNP99 or G2130-S) issued to your employer by MetLife. Life and AD&D coverages under your employer’s plan terminates when your employment ceases, when your Life and AD&D contributions cease, or upon termination of the group insurance policy. Dependent Life coverage will terminate when a dependent no longer qualifies as a dependent. Should your life insurance coverage terminate for reasons other than non-payment of premium, you may convert it to a MetLife individual permanent policy without providing medical evidence of insurability.

This summary provides an overview of your plan’s benefits. These benefits are subject to the terms and conditions of the contract between MetLife and your employer and are subject to each state’s laws and availability. Specific details regarding these provisions can be found in the certificate.

If you have additional questions regarding the Life Insurance program underwritten by MetLife, please contact your benefits administrator or MetLife. Like most group life insurance policies, MetLife group policies contain exclusions, limitations, terms and conditions for keeping them in force. Please see your certificate for complete details.

1.Spouse amount cannot exceed 50% of the employee’s Supplemental Life benefit.

2.Child benefits for children under 6 months old are limited.

3.Grief Counseling services are provided through an agreement with LifeWorks US Inc. LifeWorks is not an affiliate of MetLife, and the services LifeWorks provides are separate and apart from the insurance provided by MetLife. LifeWorks has a nationwide network of over 30,000 counselors. Counselors have master’s or doctoral degrees and are licensed professionals. The Grief Counseling program does not provide support for issues such as: domestic issues, parenting issues, or marital/relationship issues (other than a finalized divorce). For such issues, members should inquire with their human resources department about available company resources. This program is available to insureds, their dependents and beneficiaries who have received a serious medical diagnosis or suffered a loss. Events that may result in a loss are not covered under this program unless and until such loss has occurred. Services are not available in all jurisdictions and are subject to regulatory approval. Not available on all policy forms.

4 Services and discounts are provided through a member of the Dignity Memorial® Network, a brand name used to identify a network of licensed funeral, cremation and cemetery providers that are affiliates of Service Corporation International (together with its affiliates, “SCI”), 1929 Allen Parkway, Houston, Texas. The online planning site is provided by SCI Shared Resources, LLC. SCI is not affiliated with MetLife, and the services provided by Dignity Memorial members are separate and apart from the insurance provided by MetLife. Not available in some states. Planning services, expert assistance, and bereavement travel services are available to anyone regardless of affiliation with MetLife. Discounts through Dignity Memorial’s network of funeral providers are pre-negotiated. Not available where prohibited by law. If the group policy is issued in an approved state, the discount is available for services held in any state except KY and NY, or where there is no Dignity Memorial presence (AK, MT, ND, SD, and WY). For MI and TN, the discount is available for “At Need” services only. Not approved in AK, FL, KY, MT, ND, NY and WA.

LI-GCERT-SUPP-OVER EOL Benefit Summary 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0318503216[exp0619][xDC,GU,MP,PR,VI]
26

5.Will Preparation and MetLife Estate Resolution Services are offered by Hyatt Legal Plans, Inc., Cleveland, Ohio. In certain states, legal services benefits are provided through insurance coverage underwritten by Metropolitan Property and Casualty Insurance Company and Affiliates, Warwick, Rhode Island. Will Preparation and Estate Resolution Services are subject to regulatory approval and currently available in all states. For New York sitused cases, the Will Preparation service is an expanded offering that includes office consultations and telephone advice for certain other legal matters beyond Will Preparation. Please note that certain services are not covered by Estate Resolution Services, including matters in which there is a conflict of interest between the executor and any beneficiary or heir and the estate; any disputes with the group policyholder, MetLife and/or any of its affiliates; any disputes involving statutory benefits; will contests or litigation outside probate court; appeals; court costs, filing fees, recording fees, transcripts, witness fees, expenses to a third party, judgments or fines; and frivolous or unethical matters.

6.Subject to state availability. To take advantage of this benefit, coverage of at least $10,000 must be elected.

LI-GCERT-SUPP-OVER EOL Benefit Summary 200 Park Ave., New York, NY 10166 © 2018 MetLife Services and Solutions, LLC L0318503216[exp0619][xDC,GU,MP,PR,VI]
27

Chowan County Government July 1, 2023 - June 30, 2024 Rates

Employee Employee/ Employee/Employee/ Only Spouse Children Family Monthly Contribution $833.29 $1,773.20 $1,534.94 $1,907.40 Less Employer Contribution $833.29 $833.29 $833.29 $833.29 Employee Monthly Contribution $0.00 $939.91 $701.65 $1,074.11 Employee Bi-Monthly Deduction (24) $0.00 $469.96 $350.83 $537.06 Employee Employee/ Employee/Employee/ Only Spouse Child(ren) Family Monthly Contribution $29.63 $58.77 $88.89 $103.71 Less Employer Contribution $29.63 $29.63 $29.63 $29.63 Employee Monthly Contribution $0.00 $29.14 $59.26 $74.08 Employee Bi-Monthly Deduction (24) $0.00 $14.57 $29.63 $37.04
INSURANCE
DENTAL
INSURANCE 28
HEALTH

Smarttechnologyandpersonalized studentloanadvice,navigatingyou totheperfectsavingsplan

WhatWeOffer

FinancialEducation ExpertLoanAnalysis

GradFin consults individually with borrowers to educate them on their student loans. GradFin simplifies the complex issue of student loans with our knowledge of all repayment, PSLF programs and refinancing options in the market today.

PSLFMembership

GradFin’s Public Service Loan Forgiveness (PSLF) Membership Program is designed to help borrowers benefit from tax-free student loan forgiveness. Key components of the PSLF Membership include: personalized compliance plan, annual review, review of eligibility for the new PSLF Temporary Waiver, and a secure online portal for document storage and processing certification forms.

If payments are not properly counted, GradFin will administer an appeals process with the Department of Education on the member's behalf.

GradFin experts analyze each borrower's unique loan portfolio and provide options for reducing and managing student loans.

GradFin looks at each loan individually to determine which loans are eligible for forgiveness programs, which ones need to be reviewed for refinance and best payoff strategies for the remaining loans.

Savings

Borrowers can choose from a variety of fixed and variable loan terms between 5 and 20 years. With GradFin services, borrowers have been able to save thousands of dollars over the life of their loans. GradFin borrowers save an average of $40k over the term of their loans.

GradFin uses a variety of lenders to refinance your student loans at the lowest rate.

GradFin and Pierce Group Benefits have partnered to offer eligible employees up to $100 off their monthly payments.

ContactUs
GradFin.com/ChowanCountyGovernment
Millionsofborrowersdealwiththeburdenofcrushingstudentloan debt.FindouthowGradFincanhelpyoutacklethatdebt.
29

Our Cancer Assist plan helps employees protect themselves and their loved ones through their diagnosis, treatment and recovery journey.

This individual voluntary policy pays benefits that can be used for both medical and/or out-of-pocket, non-medical expenses traditional health insurance may not cover. Available exclusively at the workplace, Cancer Assist is an attractive addition to any competitive benefits package that won’t add costs to a company’s bottom line.

Cancer Insurance

Competitive advantages

n Composite rates.

n Four distinct plan levels, each featuring the same benefits with premiums and benefit amounts designed to meet a variety of budgets and coverage needs (benefits overview on reverse).

n Indemnity-based benefits pay exactly what’s listed for the selected plan level.

n The plan’s Family Care Benefit provides a daily benefit when a covered dependent child receives inpatient or outpatient cancer treatment.

n Employer-optional cancer wellness/health screening benefits available:

n Part One covers 24 tests. If selected, the employer chooses one of four benefit amounts for employees: $25, $50, $75 or $100. This benefit is payable once per covered person per calendar year.

n Part Two covers an invasive diagnostic test or surgical procedure if an abnormal result from a Part One test requires additional testing. This benefit is payable once per calendar year per covered person and matches the Part One benefit.

Flexible family coverage options

n Individual, Individual/Spouse, One-parent and Two-parent family policies.

n Family coverage includes eligible dependent children (to age 26) for the same rate, regardless of the number of children covered.

Attractive features

n Available for businesses with 3+ eligible employees.

n Broad range of policy issue ages, 17-75.

n Each plan level features full schedule of 30+ benefits and three optional riders (benefit amounts may vary based on plan level selected).

n Benefits don’t coordinate with any other coverage from any other insurer.

n HSA compliant.

n Guaranteed renewable.

n Portable.

n Waiver of premium if named insured is disabled due to cancer for longer than 90 consecutive days and the date of diagnosis is after the waiting period and while the policy is in force.

n Form 1099s may not be issued in most states because all benefits require that a charge is incurred. Discuss details with your benefits representative, or consult your tax adviser if you have questions.

Optional riders (available at an additional cost/payable once per covered person)

n Initial Diagnosis of Cancer Rider pays a one-time benefit for the initial diagnosis of cancer A benefit amount in $1,000 increments from $1,000-$10,000 may be chosen. The benefit for covered dependent children is two and a half times ($2,500-25,000) the chosen benefit amount.

n Initial Diagnosis of Cancer Progressive Payment Rider pays a $50 lump-sum payment for each month the rider has been in force, after the waiting period, once cancer is first diagnosed. The issue ages for this rider are 17-64.

n Specified Disease Hospital Confinement Rider pays $300 per day for confinement to a hospital for treatment of one of 34 specified diseases covered under the rider.

INDIVIDUAL CANCER INSURANCE 30
Talk to your benefits representative today to learn more about this product and how it helps provide extra financial protection to employees who may be impacted by cancer.

Cancer Assist Benefits Overview

This overview shows benefits available for all four plan levels and the range of benefit amounts payable for most common cancer treatments. Each benefit is payable for each covered person under the policy. Actual benefits vary based on the plan level selected.

Radiation/Chemotherapy

n Injected chemotherapy by medical personnel: $250-$1,000 once per calendar week

n Radiation delivered by medical personnel: $250-$1,000 once per calendar week

n Self-injected chemotherapy: $150-$400 once per calendar month

n Topical chemotherapy: $150-$400 once per calendar month

n Chemotherapy by pump: $150-$400 once per calendar month

n Oral hormonal chemotherapy (1-24 months): $150-$400 once per calendar month

n Oral hormonal chemotherapy (25+ months): $75-$200 once per calendar month

n Oral non-hormonal chemotherapy: $150-$400 once per calendar month

Anti-nausea Medication

$25-$60 per day, up to $100-$240 per calendar month

Medical Imaging Studies

$75-$225 per study, up to $150-$450 per calendar year

Outpatient Surgical Center

$100-$400 per day, up to $300-$1,200 per calendar year

Skin Cancer Initial Diagnosis

$300-$600 payable once per lifetime

Surgical Procedures

Inpatient and Outpatient Surgeries: $40-$70 per surgical unit, up to $2,500-$6,000 per procedure

Reconstructive Surgery

$40-$60 per surgical unit, up to $2,500-$3,000 per procedure including 25% for general anesthesia

Anesthesia

General: 25% of Surgical Procedures Benefit

Local: $25-$50 per procedure

Hospital Confinement

30 days or less: $100-$350 per day

Each benefit requires that charges are incurred for treatment. All benefits and riders are subject to a 30-day waiting period. Waiting period means the first 30 days following the policy’s coverage effective date during which no benefits are payable. States without a waiting period will have a pre-existing condition limitation. Product has exclusions and limitations that may affect benefits payable. Benefits vary by state and may not be available in all states. See your Colonial Life benefits representative for complete details.

31 days or more: $200-$700 per day

Family Care

Inpatient and outpatient treatment for a covered dependent child: $30-$60 per day, up to $1,500-$3,000 per calendar year

Second Medical Opinion on Surgery or Treatment

$150-$300 once per lifetime

Home Health Care Services

Examples include physical therapy, speech therapy, occupational therapy, prosthesis and orthopedic appliances, durable medical equipment: $50-$150 per day, up to the greater of 30 days per calendar year or twice the number of days hospitalized per calendar year

Hospice Care

Initial: $1,000 once per lifetime

Daily: $50 per day

$15,000 maximum for initial and daily hospice care per lifetime

Transportation and Lodging

n Transportation for treatment more than 50 miles from covered person’s home: $0.50 per mile, up to $1,000-$1,500 per round trip

n Companion Transportation (for any companion, not just a family member) for commercial travel when treatment is more than 50 miles from covered person’s home: $0.50 per mile, up to $1,000-$1,500 per round trip

n Lodging for the covered person or any one adult companion or family member when treatment is more than 50 miles from the covered person’s home: $50-$80 per day, up to 70 days per calendar year

Benefits also included in each plan

Air Ambulance, Ambulance, Blood/Plasma/Platelets/Immunoglobulins, Bone Marrow or Peripheral Stem Cell Donation, Bone Marrow Donor Screening, Bone Marrow or Peripheral Stem Cell Transplant, Cancer Vaccine, Egg(s) Extraction or Harvesting/Sperm Collection and Storage (Cryopreservation), Experimental Treatment, Hair/External Breast/Voice Box Prosthesis, Private Full-time Nursing Services, Prosthetic Device/Artificial Limb, Skilled Nursing Facility, Supportive or Protective Care Drugs and Colony Stimulating Factors

1-14 | 101478 ColonialLife.com INDIVIDUAL CANCER INSURANCE 31
© 2014 Colonial Life & Accident Insurance Company Colonial Life products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

To encourage early detection, our cancer insurance offers benefits for wellness and health screening tests.

Cancer Insurance Wellness Benefits

Part One: Cancer Wellness/Health Screening

Provided when one of the tests listed below is performed after the waiting period and while the policy is in force. Payable once per calendar year, per covered person.

Cancer Wellness Tests

■ Bone marrow testing

■ Breast ultrasound

■ CA 15-3 [blood test for breast cancer]

■ CA 125 [blood test for ovarian cancer]

■ CEA [blood test for colon cancer]

■ Chest X-ray

■ Colonoscopy

■ Flexible sigmoidoscopy

■ Hemoccult stool analysis

■ Mammography

■ Pap smear

■ PSA [blood test for prostate cancer]

■ Serum protein electrophoresis [blood test for myeloma]

■ Skin biopsy

■ Thermography

■ ThinPrep pap test

■ Virtual colonoscopy

Health Screening Tests

■ Blood test for triglycerides

■ Carotid Doppler

■ Echocardiogram [ECHO]

■ Electrocardiogram [EKG, ECG]

■ Fasting blood glucose test

■ Serum cholesterol test for HDL and LDL levels

■ Stress test on a bicycle or treadmill

For more information, talk with your benefits counselor.

Part Two: Cancer Wellness — Additional Invasive Diagnostic Test or Surgical Procedure

Provided when a doctor performs a diagnostic test or surgical procedure after the waiting period as the result of an abnormal result from one of the covered cancer wellness tests in Part One. We will pay the benefit regardless of the test results. Payable once per calendar year, per covered person.

Waiting period means the first 30 days following the policy’s coverage effective date during which no benefits are payable.

The policy has exclusions and limitations. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Applicable to policy form CanAssist (and state abbreviations where applicable – for example: CanAssist-TX).

CANCER ASSIST WELLNESS – 101486
©2014 Colonial Life & Accident Insurance Company Colonial Life products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 1-14 32

Individual Cancer Insurance Description of Benefits

The policy and its riders may have additional exclusions and limitations. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Coverage is dependent on answers to health questions. Applicable to policy forms CanAssist-NC and rider forms R-CanAssistIndx-NC, R-CanAssistProg-NC and R-CanAssistSpDis-NC.

Cancer Insurance Benefits

Air Ambulance, per trip

Ambulance, per trip

Anesthesia, General

Anesthesia, Local, per procedure

Anti-Nausea Medication, per day

Blood/Plasma/Platelets/Immunoglobulins, per day

Bone Marrow or Peripheral Stem Cell Donation, per lifetime

Bone Marrow or Peripheral Stem Cell Transplant, per transplant

25%

Procedures Benefit

Egg(s) Extraction or Harvesting or Sperm Collection, per lifetime

Egg(s) or Sperm Storage, per lifetime

Experimental Treatment, per day

Family Care, per day

Hair/External Breast/Voice Box Prosthesis, per year

Home Health Care Services, per day

Hospice, Initial, per lifetime

Hospital Confinement, 30 days or less, per day

Hospital Confinement, 31 days or more, per day

Lodging, per day

Medical Imaging Studies, per study

Outpatient Surgical Center, per day

Private Full-time Nursing Services, per day

Prosthetic Device/Artificial Limb, per device or limb

33

Level 1Level 2Level 3Level 4 $2,000$2,000$2,000$2,000 Maximum trips per confinement 2 2 2 2 $250$250$250$250 Maximum trips per confinement 2 2 2 2 $25$30$40$50 $25$40$50$60 Maximum per month $100$160$200$240 $150$150$175$250 Maximum per year $10,000$10,000$10,000$10,000 $500$500$750$1,000 $3,500$4,000$7,000$10,000 Maximum transplants per lifetime 2 2 2 2 $0.50$0.50$0.50$0.50 Maximum per round trip $1,000$1,000$1,200$1,500 $500$700$1,000$1,500 $175$200$350$500 $200$250$300$300 Maximum per lifetime $10,000$12,500$15,000$15,000 $30$40$50$60 Maximum per year $1,500$2,000$2,500$3,000 $200$200$350$500 $50$75$100$150 Maximum per year $1,000$1,000$1,000$1,000 $50$50$50$50 Maximum combined Initial and Daily per lifetime $15,000$15,000$15,000$15,000 $100$150$250$350 $200$300$500$700 $50$50$75$80 Maximum days per year70707070 $75$125$175$225 Maximum per year $150$250$350$450 $100$200$300$400 Maximum per year $300$600$900$1,200 $50$75$125$150 $1,000$1,500$2,000$3,000 Maximum per lifetime $2,000$3,000$4,000$6,000
Hospice, Daily of Surgical
30 days or twice the days confined
Companion Transportation, per mile

Individual Cancer Insurance Description of Benefits

The policy and its riders may have additional exclusions and limitations. For cost and complete details of the coverage, see your Colonial Life benefits counselor. Coverage may vary by state and may not be available in all states. Coverage is dependent on answers to health questions. Applicable to policy forms CanAssist-NC and rider forms R-CanAssistIndx-NC, R-CanAssistProg-NC and R-CanAssistSpDis-NC.

Radiation/Chemotherapy

Reconstructive Surgery, per surgical unit

Second Medical Opinion, per lifetime

Skilled Nursing Care Facility, per day, up to days confined

Skin Cancer Initial Diagnosis, per lifetime

Supportive/Protective Care Drugs/Colony Stimulating Factors, per

Surgical Procedures, per surgical unit

Transportation, per mile

Waiver of Premium

Policy-Wellness Benefits

Bone Marrow Donor Screening, per lifetime

Cancer Vaccine, per lifetime

Part 1: Cancer Wellness/Health Screening, per year

Part 2: Cancer Wellness/Health Screening, per year

Additional Riders may be available at an additional cost

WAITING PERIOD

One amount per account: $0, $25, $50, $75 or $100 Same as Part 1

The policy and its riders may have a waiting period. Waiting period means the first 30 days following the policy’s coverage effective date during which no benefits are payable. If your cancer has a date of diagnosis before the end of the waiting period, coverage for that cancer will apply only to losses commencing after the policy has been in force for two years, unless it is excluded by name or specific description in the policy.

No recovery during the first 12 months of this policy for cancer with a date of diagnosis prior to 30 days after the effective date of coverage. If a covered person is 65 or older when this policy is issued, pre-existing conditions for that covered person will include only conditions specifically eliminated by rider.

EXCLUSIONS

We will not pay benefits for cancer or skin cancer:

■If the diagnosis or treatment of cancer is received outside of the territorial limits of the United States and its possessions; or

■For other conditions or diseases, except losses due directly from cancer.

©2014 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

Level 1Level 2Level 3Level 4
Cancer Insurance Benefits Injected chemotherapy by medical personnel, per week$250$500$750$1,000 Radiation delivered by medical personnel, per week $250$500$750$1,000 Self-Injected Chemotherapy, per month $150$200$300$400 Pump Chemotherapy, per month $150$200$300$400 Topical Chemotherapy, per month $150$200$300$400 Oral Hormonal Chemotherapy (1-24 months), per month$150$200$300$400 Oral Hormonal Chemotherapy (25+ months), per month$75$100$150$200 Oral Non-Hormonal Chemotherapy, per month $150$200$300$400 $40$40$60$60 Maximum per procedure, including 25% for general $2,500$2,500$3,000$3,000 $150$200$300$300 $75$100$100$150 $300$300$400$600 $50$100$150$200 Maximum per year $400$800$1,200$1,600 $40$50$60$70 Maximum per procedure $2,500$3,000$5,000$6,000 $0.50$0.50$0.50$0.50 Maximum per round trip $1,000$1,000$1,200$1,500 YesYesYesYes $50$50$50$50 $50$50$50$50
34

An unexpected moment changes life forever

Chris was mowing the lawn when he suffered a stroke. His recovery will be challenging and he's worried, since his family relies on his income.

HOW CHRIS’S COVERAGE HELPED

The lump-sum payment from his critical illness insurance helped pay for:

Co-payments and hospital bills not covered by his medical insurance

Physical therapy to get back to doing what he loves

Household expenses while he was unable to work

For illustrative purposes only.

Group Critical Illness Insurance Plan

1

When life takes an unexpected turn due to a critical illness diagnosis, your focus should be on recovery — not finances. Colonial Life’s group critical illness insurance helps provide financial support by providing a lump-sum benefit payable directly to you for your greatest needs.

Coverage amount: ____________________________

GCI6000 – PLAN 1 – CRITICAL ILLNESS
COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Benign brain tumor 100% Coma 100% End stage renal (kidney) failure 100% Heart attack (myocardial infarction) 100% Loss of hearing 100% Loss of sight 100% Loss of speech 100% Major organ failure requiring transplant 100% Occupational infectious HIV or occupational infectious hepatitis B, C, or D 100% Permanent paralysis due to a covered accident 100% Stroke 100% Sudden cardiac arrest 100% Coronary artery disease 25%
35
Critical illness benefit

„ Available coverage for spouse and eligible dependent children at 50% of your coverage amount

„ Cover your eligible dependent children at no additional cost

„ Receive coverage regardless of medical history, within specified limits

„ Works alongside your health savings account (HSA)

„ Benefits payable regardless of other insurance

For more information, talk with your benefits counselor.

Subsequent diagnosis of a different critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with a different critical illness, 100% of the coverage amount may be payable for that particular critical illness.

Subsequent diagnosis of the same critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with the same critical illness,3 25% of the coverage amount may be payable for that critical illness.

Additional covered conditions for dependent children

1. Refer to the certificate for complete definitions of covered conditions.

2. Dates of diagnoses of a covered critical illness must be separated by more than 180 days.

3. Critical illnesses that do not qualify include: coronary artery disease, loss of hearing, loss of sight, loss of speech, and occupational infectious HIV or occupational infectious hepatitis B,C,or D.

THIS INSURANCE PROVIDES LIMITED BENEFITS

Insureds in MA must be covered by comprehensive health insurance before applying for this coverage.

EXCLUSIONS AND LIMITATIONS FOR CRITICAL ILLNESS

We will not pay the Critical Illness Benefit, Benefits Payable Upon Subsequent Diagnosis of a Critical Illness or Additional Critical Illness Benefit for Dependent Children that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a critical illness.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX). For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

5-20 | 385403 Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
ColonialLife.com
KEY BENEFITS COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Cerebral palsy 100% Cleft lip or palate 100% Cystic fibrosis 100% Down syndrome 100% Spina bifida 100%
36
Preparing for the unexpected is simpler than you think. With Colonial Life, youʼll have the support you need to face lifeʼs toughest challenges.

Preparing for a lifelong journey

Rebecca was born with Down syndrome. Her parents’ critical illness coverage provided a benefit that can help cover expenses related to Rebecca’s care and her changing needs.

HOW THEIR COVERAGE HELPED

The lump-sum amount from the family coverage benefit helped pay for:

Group Critical Illness Insurance Plan

2

When life takes an unexpected turn, your focus should be on recovery — not finances. Colonial Life’s group critical illness insurance helps relieve financial worries by providing a lump-sum benefit payable directly to you to use as needed. Coverage

Critical illness and cancer benefits

For illustrative purposes only.

GCI6000 – PLAN 2 – CRITICAL ILLNESS AND CANCER
amount:
COVERED CRITICAL ILLNESS CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Benign brain tumor 100% Coma 100% End stage renal (kidney) failure 100% Heart attack (myocardial infarction) 100% Loss of hearing 100% Loss of sight 100% Loss of speech 100% Major organ failure requiring transplant 100% Occupational infectious HIV or occupational infectious hepatitis B, C, or D 100% Permanent paralysis due to a covered accident 100% Stroke 100% Sudden cardiac arrest 100% Coronary artery disease 25% COVERED CANCER CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Invasive cancer (including all breast cancer) 100% Non-invasive cancer 25% Skin cancer initial diagnosis $400 per lifetime
____________________________
hospital stay and treatment
heart surgery
Special needs daycare A
for corrective
Physical therapy to build muscle strength
37

KEY BENEFITS

„ Available coverage for spouse and eligible dependent children at 50% of your coverage amount

„ Cover your eligible dependent children at no additional cost

„ Receive coverage regardless of medical history, within specified limits

„ Works alongside your health savings account (HSA)

„ Benefits payable regardless of other insurance

For more information, talk with your benefits counselor.

Subsequent diagnosis of a different critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with a different critical illness, 100% of the coverage amount may be payable for that particular critical illness.

Subsequent diagnosis of the same critical illness2

If you receive a benefit for a critical illness, and are later diagnosed with the same critical illness,3 25% of the coverage amount is payable for that critical illness.

Reoccurrence of invasive cancer (including all breast cancer)

If you receive a benefit for invasive cancer and are later diagnosed with a reoccurrence of invasive cancer, 25% of the coverage amount is payable if treatment-free for at least 12 months and in complete remission prior to the date of reoccurrence; excludes non-invasive or skin cancer.

Additional covered conditions for dependent children

1. Refer to the certificate for complete definitions of covered conditions.

2. Dates of diagnoses of a covered critical illness must be separated by more than 180 days.

3. Critical illnesses that do not qualify include: coronary artery disease, loss of hearing, loss of sight, loss of speech, and occupational infectious HIV or occupational infectious hepatitis B,C,or D.

THIS INSURANCE PROVIDES LIMITED BENEFITS

Insureds in MA must be covered by comprehensive health insurance before applying for this coverage.

EXCLUSIONS AND LIMITATIONS FOR CRITICAL ILLNESS

We will not pay the Critical Illness Benefit, Benefits Payable Upon Subsequent Diagnosis of a Critical Illness or Additional Critical Illness Benefit for Dependent Children that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a critical illness.

EXCLUSIONS AND LIMITATIONS FOR CANCER

We will not pay the Invasive Cancer (including all Breast Cancer) Benefit, Non-Invasive Cancer Benefit, Benefit Payable Upon Reoccurrence of Invasive Cancer (including all Breast Cancer) or Skin Cancer Initial Diagnosis Benefit for a covered person’s invasive cancer or non-invasive cancer that: is diagnosed or treated outside the territorial limits of the United States, its possessions, or the countries of Canada and Mexico; is a pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is initially diagnosed as having invasive or non-invasive cancer. No pre-existing condition limitation will be applied for dependent children who are born or adopted while the named insured is covered under the certificate, and who are continuously covered from the date of birth or adoption.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX). For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

ColonialLife.com 5-20 | 387100
Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. COVERED CONDITION¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Cerebral palsy 100% Cleft lip or palate 100% Cystic fibrosis 100% Down syndrome 100% Spina bifida 100%
Preparing for the unexpected is simpler than you think. With Colonial Life, youʼll have the support you need to face lifeʼs toughest challenges.
38

For more information, talk with your benefits counselor.

Group Critical Illness Insurance

First Diagnosis Building Benefit Rider

The first diagnosis building benefit rider provides a lump-sum payment in addition to the coverage amount when you are diagnosed with a covered critical illness or invasive cancer (including all breast cancer). This benefit is for you and all your covered family members.

ColonialLife.com

First diagnosis building benefit

Payable

¾ Named insured Accumulates $1,000 each year

¾ Covered spouse/dependent children

Accumulates $500 each year

The benefit amount accumulates each rider year the rider is in force before a diagnosis is made, up to a maximum of 10 years.

If diagnosed with a covered critical illness or invasive cancer (including all breast cancer) before the end of the first rider year, the rider will provide one-half of the annual building benefit amount. Coronary artery disease is not a covered critical illness. Non-invasive and skin cancer are not covered cancer conditions.

THIS INSURANCE PROVIDES LIMITED BENEFITS.

This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-BB. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

GCI6000 – FIRST DIAGNOSIS BUILDING BENEFIT RIDER | 5-20 | 387381
by Colonial Life & Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a
trademark and marketing brand of Colonial Life & Accident Insurance Company.
Underwritten
registered
once per covered person per lifetime
39

For more information, talk with your benefits counselor.

Group Critical Illness Insurance

Infectious Diseases Rider

The sudden onset of an infectious or contagious disease can create unexpected circumstances for you or your family. The infectious diseases rider provides a lump sum which can be used toward health care expenses or meeting day-today needs. These benefits are for you as well as your covered family members.

Payable for each covered infectious disease once per covered person per lifetime

ColonialLife.com

GCI6000 – INFECTIOUS DISEASES RIDER COVERED INFECTIOUS DISEASE¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT Hospital confinement for seven or more consecutive days for treatment of the disease Antibiotic resistant bacteria (including MRSA) 50% Cerebrospinal meningitis (bacterial) 50% Diphtheria 50% Encephalitis 50% Legionnaires’ disease 50% Lyme disease 50% Malaria 50% Necrotizing fasciitis 50% Osteomyelitis 50% Poliomyelitis 50% Rabies 50% Sepsis 50% Tetanus 50% Tuberculosis 50% Hospital confinement for 14 or more consecutive days for treatment of the disease Coronavirus disease 2019 (COVID-19) 25% 40

1. Refer to the certificate for complete definitions of covered diseases.

THIS INSURANCE PROVIDES LIMITED BENEFITS.

EXCLUSIONS AND LIMITATIONS FOR INFECTIOUS DISEASES RIDER

We will not pay benefits for a covered infectious disease that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the pre-existing condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a covered infectious disease.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-INF. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

5-20 | 387523 ColonialLife.com Underwritten by Colonial Life
Accident Insurance Company, Columbia, SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
&
41

For more information, talk with your benefits counselor.

Group Critical Illness Insurance Progressive Diseases Rider

The debilitating effects of a progressive disease not only impact you physically, but financially as well. Changes in lifestyle may require home modification, additional medical treatment and other expenses. These benefits are for you as well as your covered family members.

Payable for each covered progressive disease once per covered person per lifetime

This benefit is payable if the covered person is unable to perform two or more activities of daily living2 and the 90-day elimination period has been met.

1. Refer to the certificate for complete definitions of covered diseases.

2. Activities of daily living include bathing, continence, dressing, eating, toileting and transferring.

THIS INSURANCE PROVIDES LIMITED BENEFITS.

EXCLUSIONS AND LIMITATIONS FOR PROGRESSIVE DISEASES RIDER

We will not pay benefits for a covered progressive disease that occurs as a result of a covered person’s: alcoholism or drug addiction; felonies or illegal occupations; intoxicants and narcotics; suicide or injuring oneself intentionally, whether sane or not; war or armed conflict; or pre-existing condition, unless the covered person has satisfied the preexisting condition limitation period shown on the Certificate Schedule on the date the covered person is diagnosed with a covered progressive disease.

PRE-EXISTING CONDITION LIMITATION

We will not pay a benefit for a pre-existing condition that occurs during the 12-month period after the coverage effective date. Pre-existing condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within 12 months before the coverage effective date. This information is not intended to be a complete description of the insurance coverage available. The insurance or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX) and rider form R-GCI6000-PD. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

COVERED PROGRESSIVE DISEASE¹ PERCENTAGE OF APPLICABLE COVERAGE AMOUNT
Amyotrophic Lateral Sclerosis (ALS) 25% Dementia (including Alzheimer’s disease) 25% Huntington’s disease 25% Lupus 25% Multiple sclerosis (MS) 25% Muscular dystrophy 25% Myasthenia gravis (MG) 25% Parkinson’s disease 25% Systemic sclerosis (scleroderma) 25%
GCI6000 – PROGRESSIVE DISEASES RIDER | 5-20 | 387594 Underwritten
Life
Accident Insurance Company,
SC. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
by Colonial
&
Columbia,
42
ColonialLife.com

Group Critical Illness Insurance

Exclusions and Limitations

STATE-SPECIFIC EXCLUSIONS

AK: Alcoholism or Drug Addiction Exclusion does not apply

CO: Suicide exclusion: whether sane or not replaced with while sane

CT: Alcoholism or Drug Addiction Exclusion replaced with Intoxication or Drug Addiction; Felonies or Illegal Occupations Exclusion replaced with Felonies; Intoxicants and Narcotics Exclusion does not apply

DE: Alcoholism or Drug Addiction Exclusion does not apply

IA: Exclusions and Limitations headers renamed to Exclusions and Limitations for Critical Illness Covered Conditions and Critical Illness Cancer Covered Conditions

ID: War or Armed Conflict Exclusion replaced with War; Felonies and Illegal Occupations Exclusion replaced with Felonies; Intoxicants and Narcotics Exclusion does not apply; Domestic Partner added to Spouse

IL: Alcoholism or Drug Addiction Exclusion replaced with Alcoholism or Substance Abuse Disorder

KS: Alcoholism or Drug Addiction Exclusion does not apply

KY: Alcoholism or Drug Addiction Exclusion does not apply; Intoxicants and Narcotics Exclusion replaced with Intoxicants, Narcotics and Hallucinogenics.

LA: Alcoholism or Drug Addiction Exclusion does not apply; Domestic Partner added to Spouse

MA: Exclusions and Limitations headers renamed to Limitations and Exclusions for critical illness and cancer

MI: Intoxicants and Narcotics Exclusion does not apply; Suicide Exclusion does not apply

MN: Alcoholism or Drug Addiction Exclusion does not apply; Suicide Exclusion does not apply; Felonies and Illegal Occupations Exclusion replaced with Felonies or Illegal Jobs; Intoxicants and Narcotics Exclusion replaced with Narcotic Addiction

MS: Alcoholism or Drug Addiction Exclusion does not apply

ND: Alcoholism or Drug Addiction Exclusion does not apply

NV: Intoxicants and Narcotics Exclusion does not apply; Domestic Partner added to Spouse

PA: Alcoholism or Drug Addiction Exclusion does not apply; Suicide Exclusion: whether sane or not removed

SD: Alcoholism or Drug Addiction Exclusion does not apply; Intoxicants and Narcotics Exclusion does not apply

TX: Alcoholism or Drug Addiction Exclusion does not apply; Doctor or Physician Relationship added as an additional exclusion

UT: Alcoholism or Drug Addiction Exclusion replaced with Alcoholism

VT: Alcoholism or Drug Addiction Exclusion does not apply; Intoxicants and Narcotics Exclusion does not apply; Suicide Exclusion: whether sane or not removed

STATE-SPECIFIC PRE-EXISTING CONDITION LIMITATIONS

FL: Pre-existing is 6/12; Pre-existing Condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within six months before the coverage effective date shown on the Certificate Schedule. Genetic information is not a pre-existing condition in the absence of a diagnosis of the condition related to such information.

GA: Pre-existing Condition means the existence of symptoms which would cause an ordinarily prudent person to seek diagnosis, care, or treatment, or a condition for which medical advice or treatment was recommended by or received within 12 months preceding the coverage effective date.

ID: Pre-existing is 6 months/12 months; Pre-existing Condition means a sickness or physical condition which caused a covered person to seek medical advice, diagnosis, care or treatment during the six months immediately preceding the coverage effective date shown on the Certificate Schedule.

IL: Pre-existing Condition means a sickness or physical condition for which a covered person was diagnosed, treated, had medical testing by a legally qualified physician, received medical advice, produced symptoms or had taken medication within 12 months before the coverage effective date shown on the Schedule of Benefits.

IN: Pre-existing is 6 months/12 months

MA: Pre-existing is 6 months/12 months; Pre-existing Condition means a sickness or physical condition for which a covered person was treated, had medical testing, or received medical advice within six months before the coverage effective date shown on the Certificate Schedule.

ME: Pre-existing is 6 months/6 months; Pre-existing Condition means a sickness or physical condition for which a covered person was treated, had medical testing, or received medical advice within six months before the coverage effective date shown on the Certificate Schedule.

MI: Pre-existing is 6 months/6 months

NC: Pre-existing Condition means those conditions for which medical advice, diagnosis, care, or treatment was received or recommended within the one-year period immediately preceding the effective date of a covered person. If a covered person is 65 or older when this certificate is issued, pre-existing conditions for that covered person will include only conditions specifically eliminated.

NV: Pre-existing is 6 months/12 months; Pre-existing Condition means a sickness or physical condition for which a covered person was treated, had medical testing, received medical advice or had taken medication within six months before the coverage effective date. Pre-existing Condition does not include genetic information in the absence of a diagnosis of the condition related to such information.

PA: Pre-existing is 90 days/12 months; Pre-existing Condition means a disease or physical condition for which you received medical advice or treatment within 90 days before the coverage effective date shown on the Certificate Schedule.

SD: Pre-existing is 6 months/12 months

TX: Pre-existing condition means a sickness or physical condition for which a covered person received medical advice or treatment within 12 months before the coverage effective date shown on the Certificate Schedule.

UT: Pre-existing is 6 months/6 months

This information is not intended to be a complete description of the insurance coverage available. The insurance, its name or its provisions may vary or be unavailable in some states. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form GCI6000-P and certificate form GCI6000-C (including state abbreviations where used, for example: GCI6000-C-TX). For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company. This form is not complete without base form 385403, 387100, 387169, 402383, 402558 or 387238, and rider form

or

Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.

387381, 387452, 387523, 387594, 387665, 402605
©2020
&
Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. GCI6000 – EXCLUSIONS AND LIMITATIONS | 8-20 | 388113-1 43
387307,
402671.
Colonial Life
Accident Insurance Company. All rights reserved. Colonial

Individual Short-Term Disability Insurance

You never know when a disability could impact your way of life. Fortunately, there’s a way to help protect your income. If an accident or sickness prevents you from earning a paycheck, disability insurance can provide a monthly benefit to help you cover your ongoing expenses.

Can you afford to not protect your paycheck?

You don’t have the same lifestyle expenses as the next person. That’s why you need disability coverage that can be customized to fit your specific needs.

After calculating your monthly expenses, your benefits counselor can help you complete the benefits worksheet.

Benefits worksheet

How much coverage do I need?

Monthly benefit amount for off-job accident and off-job sickness: ______________ Choose a monthly benefit amount between $400 and $6,500.*

If your plan includes on-job accident/sickness benefits, the benefit is 50% of the off-job amount.

How long will I receive benefits?

Benefit period: _______ months

The partial disability benefit period is three months.

When will my total disability benefits start?

After an accident: _______ days

After a sickness: _______ days

ISTD3000 BASE
ESTIMATED MONTHLY EXPENSES AMOUNT Mortgage or rent $ Utilities (electric/gas, phone, water, TV, Internet) $ Transportation costs (gas, car payments) $ Food $ Health (medical needs and prescription drugs) $ Other $ TOTAL $ ColonialLife.com *Subject to income requirements 44

Product information

Total disability definition

Totally disabled or total disability means you are: unable to perform the material and substantial duties of your job, not working at any job, and under the regular and appropriate care of a physician.

How partial disability works

If you are able to return to work part-time after at least 14 days of being paid for a total disability, you may be able to still receive 50% of your total disability benefit.

Waiver of premium

We will waive your premium payments after 90 consecutive days of a covered disability.

Geographical limitations

If you are disabled while outside of the United States, Canada or Mexico, you may receive benefits for up to 60 days before you have to return to the U.S. in order to continue receiving benefits.

Issue age

Coverage is available from ages 17 to 74.

Keep your coverage

You can keep your coverage to age 75 at no additional cost, even if you change jobs, as long as you pay your premiums when they are due.

Premium

Your premium is based on your age when you purchase coverage and the amount of coverage you are eligible to buy. Your premium will not change as you age.

For more information, talk with your benefits counselor.

EXCLUSIONS AND LIMITATIONS

We will not pay benefits for losses that are caused by, contributed to by or occur as the result of: cosmetic surgery, felonies or illegal occupations, flying, hazardous avocations, intoxicants and narcotics, psychiatric or psychological conditions, racing, semi-professional or professional sports, substance abuse, suicide or injuries which you intentionally do to yourself, war or armed conflict. We will not pay for benefits due to being pregnant before the policy coverage effective date shown in the policy schedule, if medical advice, diagnosis, care or treatment was received or recommended within the one-year period immediately preceding the policy coverage effective date shown on the policy schedule. We will not pay for loss when the disability is a pre-existing condition as described in the policy.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy form ISTD3000-NC and rider form ISTD3000-ADIB-NC. This is not an insurance contract and only the actual policy and rider provisions will control.

©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products
underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 7-15 | 101629-NC
are
45

For more information, talk with your benefits counselor.

Individual Short-Term Disability Insurance Health Screening Rider Benefit

The optional health screening benefit can help you reduce the risk of serious illness through early detection.

Health screening benefit

Maximum of one health screening test per calendar year; subject to a 30-day waiting period following the effective date of the rider

„ Blood test for triglycerides

„ Bone marrow testing

„ Breast ultrasound

„ CA 15-3 (blood test for breast cancer)

„ CA 125 (blood test for ovarian cancer)

„ Carotid Doppler

„ CEA (blood test for colon cancer)

„ Chest X-ray

„ Colonoscopy

„ Echocardiogram (ECHO)

„ Electrocardiogram (EKG, ECG)

„ Fasting blood glucose test

„ Flexible sigmoidoscopy

„ Hemoccult stool analysis

„ Mammography

With the health screening benefit:

„ Pap smear

„ PSA (blood test for prostate cancer)

„ Serum cholesterol test for HDL and LDL levels

„ Serum protein electrophoresis (blood test for myeloma)

„ Skin cancer biopsy

„ Stress test on a bicycle or treadmill

„ Thermography

„ ThinPrep pap test

„ Virtual colonoscopy

„ You’re paid regardless of any insurance you have with other companies.

„ You can keep coverage to age 75 as long as premiums are paid when they are due.

$50

Waiting period means the first 30 days following the rider coverage effective date, during which time no benefits are payable. For cost and complete details, see your Colonial Life benefits counselor. Applicable to rider form ISTD3000-HS (including state abbreviations where used, for example: ISTD3000-HS-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual rider provisions will control.

©2016 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

ISTD3000 – HEALTH SCREENING BENEFIT | 7-16 | 101634-1
ColonialLife.com
46

For more information, talk with your benefits counselor. ColonialLife.com

Individual Short-Term Disability Insurance

Psychiatric and Psychological Benefit

If you’re disabled with a covered psychiatric or covered psychological condition, disability insurance from Colonial Life & Accident Insurance Company pays a monthly benefit that can help provide financial support while you focus on recovery.

Psychiatric and psychological benefit

„ There is a maximum six-month benefit period limitation for any one occurrence of a psychiatric or psychological condition. There is a three-month benefit period limitation if you have a three-month benefit period.

„ There is a 24-month cumulative lifetime maximum benefit period for all psychiatric or psychological conditions. This maximum includes a combination of total disability and partial disability occurrences.

The psychiatric and psychological benefit is only applicable when combined with the ISTD3000 base policy. The exclusions listed on the ISTD3000 base policy apply, except for the psychiatric or psychological conditions exclusion. For cost and complete details, talk with your Colonial Life benefits counselor. Applicable to policy form ISTD3000 and rider form ISTD3000-ADIB (plus state abbreviations where applicable, for example: ISTD3000-TX and ISTD3000-ADIB-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy and rider provisions will control.

Although illnesses and accidents are often associated with disabilities, mental disorders can also leave you unable to earn an income.
©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. ISTD3000 – PSYCHIATRIC AND PSYCHOLOGICAL BENEFIT | 6-15 | 101630 47
48

Accidents happen in places where you and your family spend the most time – at work, in the home and on the playground – and they’re unexpected. How you care for them shouldn’t be.

In your lifetime, which of these accidental injuries have happened to you or someone you know?

l Sports-related accidental injury

l Broken bone

l Burn

l Concussion

l Laceration

l Back or knee injuries

l Car accidents

l Falls & spills

l Dislocation

l Accidental injuries that send you to the Emergency Room, Urgent Care or doctor ’s office

Colonial Life’s Accident Insurance is designed to help you fill some of the gaps caused by increasing deductibles, co-payments and out-of-pocket costs related to an accidental injury. The benefit to you is that you may not need to use your savings or secure a loan to pay expenses. Plus you’ll feel better knowing you can have greater financial security.

What additional features are included?

l Worldwide coverage

l Portable

l Compliant with Healthcare Spending Account (HSA) guidelines

Will my accident claim payment be reduced if I have other insurance?

You’re paid regardless of any other insurance you may have with other insurance companies, and the benefits are paid directly to you (unless you specify otherwise).

What if I change employers?

If you change jobs or leave your employer, you can take your coverage with you at no additional cost. Your coverage is guaranteed renewable as long as you pay your premiums when they are due or within the grace period.

Can my premium change?

Colonial Life can change your premium only if we change it on all policies of this kind in the state where your policy was issued.

How do I file a claim?

Visit coloniallife.com or call our Customer Service Department at 1.800.325.4368 for additional information.

Accident 1.0 -Preferred with Health Screening Benefit
Accident Insurance 49

Benefits listed are for each covered person per covered accident unless otherwise specified.

Your Colonial Life policy also provides benefits for the following injuries received as a result of a covered accident.

l Burn (based on size and degree) .................................................................................... $1,000 to $12,000

l Coma ............................................................................................................................................................. $10,000

l Concussion .......................................................................................................................................................$150

l Emergency Dental Work ....................................... $75 Extraction, $300 Crown, Implant, or Denture

l Lacerations (based on size) ........................................................................................................... $50 to $800

Requires Surgery l Eye Injury

l Tendon/Ligament/Rotator Cuff $500 - one, $1,000 - two or more l Ruptured Disc $500 l Torn Knee Cartilage $500

Surgical

$300
................................................................................ $1,500 l Surgery (hernia) ..............................................................................................................................................$150
Surgery (arthroscopic or exploratory) ....................................................................................................$250 l Blood/Plasma/Platelets ................................................................................................................................$300
Care l Surgery (cranial, open abdominal or thoracic)
l
Initial Care l Accident Emergency Treatment...........$150 l Ambulance ....................................... $400 l X-ray Benefit ................................................... $50 l Air Ambulance ............................. $2,000 Common Accidental Injuries Dislocations (Separated Joint) Non-Surgical Surgical Hip $6,600 $13,200 Knee (except patella) $3,300 $6,600 Ankle – Bone or Bones of the Foot (other than Toes) $2,640 $5,280 Collarbone (Sternoclavicular) $1,650 $3,300 Lower Jaw, Shoulder, Elbow, Wrist $990 $1,980 Bone or Bones of the Hand $990 $1,980 Collarbone (Acromioclavicular and Separation) $330 $660 One Toe or Finger $330 $660 Fractures Non-Surgical Surgical Depressed Skull $5,500 $11,000 Non-Depressed Skull $2,200 $4,400 Hip, Thigh $3,300 $6,600 Body of Vertebrae, Pelvis, Leg $1,650 $3,300 Bones of Face or Nose (except mandible or maxilla) $770 $1,540 Upper Jaw, Maxilla $770 $1,540 Upper Arm between Elbow and Shoulder $770 $1,540 Lower Jaw, Mandible, Kneecap, Ankle, Foot $660 $1,320 Shoulder Blade, Collarbone, Vertebral Process $660 $1,320 Forearm, Wrist, Hand $660 $1,320 Rib $550 $1,100 Coccyx $440 $880 Finger, Toe $220 $440 50

Transportation/Lodging Assistance

If injured, covered person must travel more than 50 miles from residence to receive special treatment and confinement in a hospital.

l Transportation $500 per round trip up to 3 round trips

l Lodging (family member or companion) $125 per night up to 30 days for a hotel/motel lodging costs

Accident Hospital Care

l Hospital Admission* $1,500 per accident

l Hospital ICU Admission* $3,000 per accident

* We will pay either the Hospital Admission or Hospital Intensive Care Unit (ICU) Admission, but not both.

l Hospital Confinement ......................................................... $250 per day up to 365 days per accident

l Hospital ICU Confinement ................................................... $500 per day up to 15 days per accident

Accident Follow-Up Care

l Accident Follow-Up Doctor Visit $50 (up to 3 visits per accident)

l Medical Imaging Study ...................................................................................................... $250 per accident (limit 1 per covered accident and 1 per calendar year)

l Occupational or Physical Therapy ..................................................... $35 per treatment up to 10 days

l Appliances .......................................................................................... $125 (such as wheelchair, crutches)

l Prosthetic Devices/Artificial Limb .................................................... $500 - one, $1,000 - more than 1

l Rehabilitation Unit .................................................$100 per day up to 15 days per covered accident, and 30 days per calendar year. Maximum of 30 days per calendar year

Accidental Dismemberment

l Loss of Finger/Toe ................................................................................. $750 – one, $1,500 – two or more

l Loss or Loss of Use of Hand/Foot/Sight of Eye ..................... $7,500 – one, $15,000 – two or more

Catastrophic Accident

For severe injuries that result in the total and irrecoverable:

l Loss of one hand and one foot

l Loss of both hands or both feet

l Loss or loss of use of one arm and one leg or

l Loss or loss of use of both arms or both legs

l Loss of the sight of both eyes

l Loss of the hearing of both ears

l Loss of the ability to speak

365-day elimination period. Amounts reduced for covered persons age 65 and over. Payable once per lifetime for each covered person.

Accidental Death

Child(ren)
Named Insured ................ $25,000 Spouse .............. $25,000
......... $12,500
Accidental Death Common Carrier
Insured $25,000 $100,000 l Spouse $25,000 $100,000
Child(ren) $5,000 $20,000 51
l Named
l

Health Screening Benefit

l $50 per covered person per calendar year

Provides a benefit if the covered person has one of the health screening tests performed. This benefit is payable once per calendar year per person and is subject to a 30-day waiting period.

Tests include:

l Blood test for triglycerides

l Bone marrow testing

l Breast ultrasound

l CA 15-3 (blood test for breast cancer)

l CA125 (blood test for ovarian cancer)

l Carotid doppler

l CEA (blood test for colon cancer)

l Chest x-ray

l Colonoscopy

l Echocardiogram (ECHO)

l Electrocardiogram (EKG, ECG)

l Fasting blood glucose test

l Flexible sigmoidoscopy

l Hemoccult stool analysis

l Mammography

l Pap smear

l PSA (blood test for prostate cancer)

l Serum cholesterol test to determine level of HDL and LDL

l Serum protein electrophoresis (blood test for myeloma)

l Stress test on a bicycle or treadmill

l Skin cancer biopsy

l Thermography

l ThinPrep pap test

l Virtual colonoscopy

My Coverage Worksheet (For use with your Colonial Life benefits counselor)

Who will be covered? (check one)

When are covered accident benefits available? (check one)

EXCLUSIONS

We will not pay benefits for losses that are caused by or are the result of:  hazardous avocations; felonies or illegal occupations; racing; semi-professional or professional sports; sickness; suicide or self-inflicted injuries; war or armed conflict; in addition to the exclusions listed above, we also will not pay the Catastrophic Accident benefit for injuries that are caused by or are the result of: birth; intoxication.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy form Accident 1.0-HS-NC. This is not an insurance contract and only the actual policy provisions will control. Colonial Life 1200 Colonial Life Boulevard Columbia, South Carolina 29210

coloniallife.com

©2014 Colonial Life & Accident Insurance Company | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

71740-NC
6-14
Accident 1.0 -Preferred with Health Screening Benefit
Employee Only Spouse Only One Child Only Employee & Spouse One-Parent Family, with Employee One-Parent Family, with Spouse Two-Parent Family
On and Off -Job Benefits Off -Job Only Benefits 52

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Plan

2

Our Individual Medical BridgeSM insurance can help with medical costs that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children.

Hospital confinement $

Maximum of one benefit per covered person per calendar year

Observation room $100 per visit

Maximum of two visits per covered person per calendar year

Rehabilitation unit confinement.................................................................. $100 per day

Maximum of 15 days per confinement with a 30-day maximum per covered person per calendar year

Waiver of premium

Available after 30 continuous days of a covered hospital confinement of the named insured

Outpatient surgical procedure

„ Tier 1 $_______________

„ Tier 2 $

Maximum of $________________ per covered person per calendar year for all covered outpatient surgical procedures combined

The surgeries listed below are only a sampling of the surgeries that may be covered. Surgeries must be performed by a doctor in a hospital or ambulatory surgical center. For complete details and definitions, please refer to your policy.

Tier 1 outpatient surgical procedures

„ Breast

– Axillary node dissection

– Breast capsulotomy

– Lumpectomy

„ Cardiac

– Pacemaker insertion

„ Digestive

– Colonoscopy

– Fistulotomy

– Hemorrhoidectomy

– Lysis of adhesions

„ Skin

– Laparoscopic hernia repair

– Skin grafting

„ Ear, nose, throat, mouth

– Adenoidectomy

– Removal of oral lesions

– Myringotomy

– Tonsillectomy

– Tracheostomy

– Tympanotomy

„ Gynecological

– Dilation and curettage (D&C)

– Endometrial ablation

– Lysis of adhesions

„ Liver

– Paracentesis

„ Musculoskeletal system

– Carpal/cubital repair or release

– Foot surgery (bunionectomy, exostectomy, arthroplasty, hammertoe repair)

– Removal of orthopedic hardware

– Removal of tendon lesion

IMB7000 – PLAN 2
53

Tier 2 outpatient surgical procedures

„ Breast

– Breast reconstruction

– Breast reduction

„ Cardiac

– Angioplasty

– Cardiac catheterization

„ Digestive

– Exploratory laparoscopy

– Laparoscopic appendectomy

– Laparoscopic cholecystectomy

„ Ear, nose, throat, mouth

– Ethmoidectomy

– Mastoidectomy

– Septoplasty

– Stapedectomy

– Tympanoplasty

„ Eye

– Cataract surgery

– Corneal surgery (penetrating keratoplasty)

– Glaucoma surgery (trabeculectomy)

– Vitrectomy

„ Gynecological

– Hysterectomy

– Myomectomy

„ Musculoskeletal system

– Arthroscopic knee surgery with meniscectomy (knee cartilage repair)

– Arthroscopic shoulder surgery

– Clavicle resection

– Dislocations (open reduction with internal fixation)

– Fracture (open reduction with internal fixation)

– Removal or implantation of cartilage

– Tendon/ligament repair

„ Thyroid

– Excision of a mass

„ Urologic

– Lithotripsy

THIS POLICY PROVIDES LIMITED BENEFITS.

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. Pre-exisiting conditions are those conditions whether diagnosed or not, for which a covered person received medical advice, diagnosis or care, or treatment was received or recommended within the one-year period immediately preceding the effective date of the policy. If a covered person is 65 or older when the policy is issued, pre-existing conditions will include only conditions specifically eliminated by rider. For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000-NC. This is not an insurance contract and only the actual policy provisions will control.

ColonialLife.com
5-18 | 101578-1-NC Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2018 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 54

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Plan 3

Our Individual Medical BridgeSM insurance can help with medical costs that your health insurance may not cover. These benefits are available for you, your spouse and eligible dependent children.

Hospital confinement

Maximum of one benefit per covered person per calendar year

$

Observation room $100 per visit

Maximum of two visits per covered person per calendar year

Rehabilitation unit confinement $100 per day

Maximum of 15 days per confinement with a 30-day maximum per covered person per calendar year

Waiver of premium

Available after 30 continuous days of a covered hospital confinement of the named insured

Diagnostic procedure

„ Tier 1 $250

„ Tier 2 $500

Maximum of $500 per covered person per calendar year for all covered diagnostic procedures combined

Outpatient surgical procedure

„ Tier 1 $

„ Tier 2 $

Maximum of $___________ per covered person per calendar year for all covered outpatient surgical procedures combined

The following is a list of common diagnostic procedures that may be covered.

Tier 1 diagnostic procedures

„ Breast

– Biopsy (incisional, needle, stereotactic)

„ Diagnostic radiology

– Nuclear medicine test

„ Digestive

– Barium enema/lower GI series

– Barium swallow/upper GI series

– Esophagogastroduodenoscopy (EGD)

„ Ear, nose, throat, mouth

– Laryngoscopy

„ Gynecological

– Amniocentesis

– Cervical biopsy

– Cone biopsy

– Endometrial biopsy

– Hysteroscopy

– Loop electrosurgical excisional procedure (LEEP)

Tier 2 diagnostic procedures

„ Cardiac

– Angiogram

– Arteriogram

– Thallium stress test

– Transesophageal echocardiogram (TEE)

„ Liver – biopsy

„ Lymphatic – biopsy

„ Miscellaneous

– Bone marrow aspiration/biopsy

„ Renal – biopsy

„ Respiratory

– Biopsy

– Bronchoscopy

– Pulmonary function test (PFT)

„ Skin

– Biopsy

– Excision of lesion

„ Thyroid – biopsy

„ Urologic

– Cystoscopy

„ Diagnostic radiology

– Computerized tomography scan (CT scan)

– Electroencephalogram (EEG)

– Magnetic resonance imaging (MRI)

– Myelogram

– Positron emission tomography scan (PET scan)

IMB7000 – PLAN 3
55

ColonialLife.com

The surgeries listed below are only a sampling of the surgeries that may be covered. Surgeries must be performed by a doctor in a hospital or ambulatory surgical center. For complete details and definitions, please refer to your policy.

Tier 1 outpatient surgical procedures

„ Breast

– Axillary node dissection

– Breast capsulotomy

– Lumpectomy

„ Cardiac

– Pacemaker insertion

„ Digestive

– Colonoscopy

– Fistulotomy

– Hemorrhoidectomy

– Lysis of adhesions

„ Skin

– Laparoscopic hernia repair

– Skin grafting

„ Ear, nose, throat, mouth

– Adenoidectomy

– Removal of oral lesions

– Myringotomy

– Tonsillectomy

– Tracheostomy

– Tympanotomy

Tier 2 outpatient surgical procedures

„ Breast

– Breast reconstruction

– Breast reduction

„ Cardiac

– Angioplasty

– Cardiac catheterization

„ Digestive

– Exploratory laparoscopy

– Laparoscopic appendectomy

– Laparoscopic cholecystectomy

„ Ear, nose, throat, mouth

– Ethmoidectomy

– Mastoidectomy

– Septoplasty

– Stapedectomy

– Tympanoplasty

„ Eye

– Cataract surgery

– Corneal surgery (penetrating keratoplasty)

– Glaucoma surgery (trabeculectomy)

– Vitrectomy

EXCLUSIONS

„ Gynecological

– Dilation and curettage (D&C)

– Endometrial ablation

– Lysis of adhesions

„ Liver

– Paracentesis

„ Musculoskeletal system

– Carpal/cubital repair or release

– Foot surgery (bunionectomy, exostectomy, arthroplasty, hammertoe repair)

– Removal of orthopedic hardware

– Removal of tendon lesion

„ Gynecological

– Hysterectomy

– Myomectomy

„ Musculoskeletal system

– Arthroscopic knee surgery with meniscectomy (knee cartilage repair)

– Arthroscopic shoulder surgery

– Clavicle resection

– Dislocations (open reduction with internal fixation)

– Fracture (open reduction with internal fixation)

– Removal or implantation of cartilage

– Tendon/ligament repair

„ Thyroid

– Excision of a mass

„ Urologic – Lithotripsy

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. Pre-exisiting conditions are those conditions whether diagnosed or not, for which a covered person received medical advice, diagnosis or care, or treatment was received or recommended within the one-year period immediately preceding the effective date of the policy. If a covered person is 65 or older when the policy is issued, pre-existing conditions will include only conditions specifically eliminated by rider.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000-NC. This is not an insurance contract and only the actual policy provisions will control.

7-15
©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.
| 101581-NC
56

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Health Screening

Individual Medical BridgeSM insurance’s health screening benefit can help pay for health and wellness tests you have each year.

Health screening

Maximum of one health screening test per covered person per calendar year; subject to a 30-day waiting period

„ Blood test for triglycerides

„ Bone marrow testing

„ Breast ultrasound

„ CA 15-3 (blood test for breast cancer)

„ CA 125 (blood test for ovarian cancer)

„ CEA (blood test for colon cancer)

„ Carotid Doppler

„ Chest X-ray

„ Colonoscopy

„ Echocardiogram (ECHO)

„ Electrocardiogram (EKG, ECG)

„ Fasting blood glucose test

„ Flexible sigmoidoscopy

„ Hemoccult stool analysis

„ Mammography

„ Pap smear

„ PSA (blood test for prostate cancer)

„ Serum cholesterol test for HDL and LDL levels

ColonialLife.com

$_____________

„ Serum protein electrophoresis (blood test for myeloma)

„ Skin cancer biopsy

„ Stress test on a bicycle or treadmill

„ Thermography

„ ThinPrep pap test

„ Virtual colonoscopy

Waiting period means the first 30 days following any covered person’s policy coverage effective date, during which no benefits are payable. For cost and complete details, see your Colonial Life benefits counselor. Applicable to policy number IMB7000 (including state abbreviations where used, for example: IMB7000-TX). Coverage may vary by state and may not be available in all states. This is not an insurance contract and only the actual policy provisions will control.

©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

IMB7000 – HEALTH SCREENING BENEFIT | 2-15 | 101579
57

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance Medical Treatment Package

The medical treatment package for Individual Medical BridgeSM coverage can help pay for deductibles, co-payments and other out-of-pocket expenses related to a covered accident or covered sickness.

The medical treatment package paired with Plan 3 provides the following benefits:

Air ambulance $1,000

Maximum of one benefit per covered person per calendar year

Ambulance $100

Maximum of one benefit per covered person per calendar year

Appliance $100

Maximum of one benefit per covered person per calendar year

Doctor’s office visit ................................................................................... $25 per visit

Maximum of three visits per calendar year for named insured coverage or maximum of five visits per calendar year for all covered persons combined

Emergency room visit $100 per visit

Maximum of two visits per covered person per calendar year

X-ray $25 per benefit

Maximum of two benefits per covered person per calendar year

THIS POLICY PROVIDES LIMITED BENEFITS.

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war.

This information is not intended to be a complete description of the insurance coverage available. The insurance has exclusions and limitations which may affect any benefits payable. Applicable to policy form IMB7000-NC. For cost and complete details of coverage, call or write your Colonial Life benefits counselor or the company.

IMB7000-MEDICAL TREATMENT PACKAGE NORTH CAROLINA EDUCATORS | 3-21 | NS-15014-1-NC
ColonialLife.com
Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. © 2021 Colonial Life & Accident Insurance Company. All rights reserved Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 58

For more information, talk with your benefits counselor.

Hospital Confinement Indemnity Insurance

Optional Riders

Individual Medical BridgeSM offers two optional benefit riders – the daily hospital confinement rider and the enhanced intensive care unit confinement rider. For an additional cost, these riders can help provide extra financial protection to help with out-of-pocket medical expenses.

Daily hospital confinement rider

Per covered person per day of hospital confinement

Maximum of 365 days per covered person per confinement

Enhanced intensive care unit confinement rider

Per covered person per day of intensive care unit confinement

Maximum of 30 days per covered person per confinement

Re-confinement for the same or related condition within 90 days of discharge is considered a continuation of a previous confinement.

$100 per day

$500 per day

EXCLUSIONS

We will not pay benefits for losses which are caused by: alcoholism or drug addiction, dental procedures, elective procedures and cosmetic surgery, felonies or illegal occupations, pregnancy of a dependent child, psychiatric or psychological conditions, suicide or injuries which any covered person intentionally does to himself or herself, or war. We will not pay benefits for hospital confinement of a newborn who is neither injured nor sick. We will not pay benefits for loss during the first 12 months after the effective date due to a pre-existing condition. Pre-exisiting conditions are those conditions whether diagnosed or not, for which a covered person received medical advice, diagnosis or care, or treatment was received or recommended within the one-year period immediately preceding the effective date of the policy. If a covered person is 65 or older when the policy is issued, pre-existing conditions will include only conditions specifically eliminated by rider.

For cost and complete details, see your Colonial Life benefits counselor. Applicable to rider numbers R-DHC7000-NC and R-EIC7000-NC. This is not an insurance contract and only the actual policy or rider provisions will control.

©2015 Colonial Life & Accident Insurance Company, Columbia, SC | Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand.

IMB7000 – DAILY HOSPITAL CONFINEMENT AND ENHANCED INTENSIVE CARE UNIT CONFINEMENT RIDERS | 7-15 | 101582-NC ColonialLife.com
59

Term Life Insurance

Life insurance protection when you need it most

Life insurance needs change as life circumstances change. You may need different coverage if you’re getting married, buying a home or having a child.

Term life insurance from Colonial Life provides protection for a specified period of time, typically offering the greatest amount of coverage for the lowest initial premium. This fact makes term life insurance a good choice for supplementing cash value coverage during life stages when obligations are higher, such as while children are younger. It’s also a good option for families on a tight budget — especially since you can convert it to a permanent cash value plan later.

With this coverage:

n A beneficiary can receive a benefit that is typically free from income tax.

n The policy’s accelerated death benefit can pay a percentage of the death benefit if the covered person is diagnosed with a terminal illness.

n You can convert it to a Colonial Life cash value insurance plan, with no proof of good health, to age 75.

n Coverage is guaranteed renewable up to age 95 as long as premiums are paid when due.

n Portability allows you to take it with you if you change jobs or retire.

Two options are available for spouse coverage at an additional cost:

1. Spouse Term Life Policy: Offers guaranteed premiums and level death benefits equivalent to those available to you –whether or not you buy a policy for yourself.

2. Spouse Term Life Rider: Add a term rider for your spouse to your policy, up to a maximum death benefit of $50,000; 10-year and 20-year are available (20-year rider only available with a 20- or 30-year term policy).

or the company.

You may add a Children’s Term Life Rider to cover all of your eligible dependent children with up to $20,000 in coverage each for one premium.

The Children’s Term Life Rider may be added to either the primary or spouse policy, not both.

Colonial Life insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC. ©2019 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company. 7-19 | NS-16570-1 Talk with your Colonial Life benefits counselor to learn more. ColonialLife.com Spouse coverage options Dependent coverage options
If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid, without interest. Product may vary by state. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor
60

How much coverage do you need?

£ YOU $ ___________________

Select the term period:

£ 10-year

£ 15-year

£ 20-year

£ 30-year

£ SPOUSE $ ___________________

Select the term period:

£ 10-year

£ 15-year

£ 20-year

£ 30-year

Select any optional riders:

£ Spouse term life rider

$ _____________ face amount for ________-year term period

£ Children’s term life rider

$ _____________ face amount

£ Accidental death benefit rider

£ Chronic care accelerated death benefit rider

£ Critical illness accelerated death benefit rider

£ Waiver of premium benefit rider

Optional riders

At an additional cost, you can purchase the following riders for even more financial protection.

Spouse term life rider

Your spouse may receive a maximum death benefit of $50,000; 10-year and 20-year spouse term riders are available.

Children’s term life rider

You can purchase up to $20,000 in term life coverage for all of your eligible dependent children and pay one premium. The children’s term life rider may be added to either your policy or your spouse’s policy – not both.

Accidental death benefit rider

The beneficiary may receive an additional benefit if the covered person dies as a result of an accident before age 70. The benefit doubles if the accidental bodily injury occurs while riding as a fare-paying passenger using public transportation, such as ride-sharing services. An additional 25% will be payable if the injury is sustained while driving or riding in a private passenger vehicle and wearing a seatbelt.

Chronic care accelerated death benefit rider

If a licensed health care practitioner certifies that you have a chronic illness, you may receive an advance on all or a portion of the death benefit, available in a one-time lump sum or monthly payments.1 A chronic illness means you require substantial supervision due to a severe cognitive impairment or you may be unable to perform at least two of the six Activities of Daily Living.2 Premiums are waived during the benefit period.

Critical illness accelerated death benefit rider

If you suffer a heart attack (myocardial infarction), stroke or end-stage renal (kidney) failure, a $5,000 benefit is payable.1 A subsequent diagnosis benefit is included

Waiver of premium benefit rider

Premiums are waived (for the policy and riders) if you become totally disabled before the policy anniversary following your 65th birthday and you satisfy the six-month elimination period.3

To learn more, talk with your Colonial Life benefits counselor.

2

continence, dressing, eating, toileting and transferring.

3 You must resume premium payments once you are no longer disabled.

EXCLUSIONS AND LIMITATIONS

If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid without interest, minus any loans and loan interest to you.

This information is not intended to be a complete description of the insurance coverage available. The policy or its provisions may vary or be unavailable in some states. The policy has exclusions and limitations which may affect any benefits payable. Applicable to policy forms ICC18-ITL5000/ITL5000 and rider forms ICC18-R-ITL5000-STR/RITL5000- STR, ICC18-R-ITL5000-CTR/R-ITL5000-CTR, ICC18-R-ITL5000-WP/R-ITL5000-WP, ICC18-R-ITL5000-ACCD/RITL5000- ACCD, ICC18-R-ITL5000-CI/R-ITL5000-CI, ICC18-R-ITL5000-CC/R-ITL5000-CC. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor or the company.

9-21 | 101895-2 ColonialLife.com
1
Any payout would reduce the death benefit. Benefits may be taxable as income. Individuals should consult with their legal or tax counsel when deciding to apply for accelerated benefits.
Activities of daily living are bathing,
Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC ©2021 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.
61

Whole Life Plus Insurance

You can’t predict your family’s future, but you can be prepared for it.

Give your family peace of mind and coverage for final expenses with Whole Life Plus insurance from Colonial Life.

BENEFITS AND FEATURES

Choose the age when your premium payments end — Paid-Up at Age 70 or Paid-Up at Age 100

Stand-alone spouse policy available even without buying a policy for yourself

Ability to keep the policy if you change jobs or retire

Built-in terminal illness accelerated death benefit that provides up to 75% of the policy’s death benefit (up to $150,000) if you’re diagnosed with a terminal illness2

Immediate $3,000 claim payment that can help your designated beneficiary pay for funeral costs or other expenses

Provides cash surrender value at age 100 (when the policy endows)

ADDITIONAL COVERAGE OPTIONS

Spouse term rider

Cover your spouse with a death benefit up to $50,000, for 10 or 20 years.

Juvenile Whole Life Plus policy

Purchase a policy (paid-up at age 70) while children are young and premiums are low — whether or not you buy a policy for yourself. You may also increase the coverage when the child is 18, 21 and 24 without proof of good health.

Children’s term rider

You may purchase up to $20,000 in term life coverage for all of your eligible dependent children and pay one premium. The children’s term rider may be added to either your policy or your spouse’s policy — not both.

ADVANTAGES OF WHOLE LIFE PLUS INSURANCE

• Permanent coverage that stays the same through the life of the policy

• Premiums will not increase due to changes in health or age

• Accumulates cash value based on a non-forfeiture interest rate of 3.75%1

• Policy loans available, which can be used for emergencies

• Benefit for the beneficiary that is typically tax-free

Your cost will vary based on the amount of coverage you select.

WHOLE LIFE PLUS (IWL5000) 62

Benefits worksheet

For use with your benefits counselor

How much coverage do you need?

 YOU $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

 SPOUSE $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

 DEPENDENT STUDENT $

Select the option:

 Paid-Up at Age 70

 Paid-Up at Age 100

Select any optional riders:

 Spouse term rider $ _____________face amount for _________-year term period

 Children’s term rider $ ________ face amount

 Accidental death benefit rider

 Chronic care accelerated death benefit rider

 Critical illness accelerated death benefit rider

 Guaranteed purchase option rider

 Waiver of premium benefit rider

ADDITIONAL COVERAGE OPTIONS (CONTINUED)

Accidental death benefit rider

The beneficiary may receive an additional benefit if the covered person dies as a result of an accident before age 70. The benefit doubles if the accidental bodily injury occurs while riding as a fare-paying passenger using public transportation, such as ride-sharing services. An additional 25% will be payable if the injury is sustained while driving or riding in a private passenger vehicle and wearing a seatbelt.

Chronic care accelerated death benefit rider

If a licensed health care practitioner certifies that you have a chronic illness, you may receive an advance on all or a portion of the death benefit, available in a one-time lump sum or monthly payments.2 A chronic illness means you require substantial supervision due to a severe cognitive impairment or you may be unable to perform at least two of the six Activities of Daily Living (bathing, continence, dressing, eating, toileting and transferring). Premiums are waived during the benefit period.

Critical illness accelerated death benefit rider

If you suffer a heart attack (myocardial infarction), stroke or end-stage renal (kidney) failure, a $5,000 benefit is payable.2 A subsequent diagnosis benefit is included.

Guaranteed purchase option rider

This rider allows you to purchase additional whole life coverage — without having to answer health questions — at three different points in the future. The rider may only be added if you are age 50 or younger when you purchase the policy. You may purchase up to your initial face amount, not to exceed a total combined maximum of $100,000 for all options.

Waiver of premium benefit rider

Premiums are waived (for the policy and riders) if you become totally disabled before the policy anniversary following your 65th birthday and you satisfy the six-month elimination period. Once you are no longer disabled, premium payments will resume.

1. Accessing the accumulated cash value reduces the death benefit by the amount accessed, unless the loan is repaid. Cash value will be reduced by any outstanding loans against the policy.

2. Any payout would reduce the death benefit. Benefits may be taxable as income. Individuals should consult with their legal or tax counsel when deciding to apply for accelerated benefits.

EXCLUSIONS AND LIMITATIONS: If the insured dies by suicide, whether sane or insane, within two years (one year in ND) from the coverage effective date or the date of reinstatement, we will not pay the death benefit. We will terminate this policy and return the premiums paid without interest, minus any loans and loan interest to you.

To learn more, talk with your benefits counselor.

ColonialLife.com

This information is not intended to be a complete description of the insurance coverage available. The policy or its provisions may vary or be unavailable in some states. The policy has exclusions and limitations which may affect any benefits payable. Applicable to policy forms ICC19IWL5000-70/IWL5000-70, ICC19-IWL5000-100/IWL5000-100, ICC19-IWL5000J/IWL5000J and rider forms ICC19-R-IWL5000-STR/R-IWL5000-STR, ICC19-R-IWL5000-CTR/R-IWL5000-CTR, ICC19-R-IWL5000-WP/R-IWL5000-WP, ICC19-R-IWL5000-ACCD/R-IWL5000-ACCD, ICC19-RIWL5000-CI/R-IWL5000-CI, ICC19-R-IWL5000-CC/R-IWL5000-CC, ICC19-R-IWL5000-GPO/RIWL5000-GPO. For cost and complete details of the coverage, call or write your Colonial Life benefits counselor or the company.

Underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.

© 2021 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a registered trademark and marketing brand of Colonial Life & Accident Insurance Company.

FOR EMPLOYEES 6-21 | 642298 63
64

Newborn and Mothers’ Health Protection Act

Group health plans and health insurance issuers generally may not, under federal law restrict benefits for any hospital length of stay in connection with childbirth for the mother or newborn child to less than 48 hours following vaginal delivery, or less than 96 hours following a cesarean section. However, federal law generally does not prohibit the mother’s or newborn’s attending provider, after consulting with the mother, from discharging the mother or newborn earlier than 48 hours (or 96 hours as applicable). In any case, plans and issuers may not, under federal law, require that a provider obtain authorization from the plan or the issuer for prescribing a length of stay not in excess of 48 hours (or 96 hours).

Women’s Health and Cancer Rights Act

In October 1998, Congress enacted the Women’s Health and Cancer Rights Act of 1998. This notice explains some important provisions of the Act. Please review this information carefully. As specified in the Women’s Health and Cancer Rights Act, a plan participant or beneficiary who elects breast reconstruction in connection with a covered mastectomy is also entitled to the following benefits: 1. All stages of reconstruction of the breast on which the mastectomy has been performed: 2. Surgery and reconstruction of the other breast to produce a symmetrical appearance; and 3. Prostheses and treatment of physical complications of the mastectomy , including lymphedemas. Health plans must provide coverage of mastectomy related benefits in a manner to determine in consultation with the attending physician and the patient. Coverage for breast reconstruction and related services may be subject to deductibles and insurance amounts that are consistent with those that apply to other benefits under the plan.

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Required Notices

Required Notices

Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP)

If you or your children are eligible for Medicaid or CHIP and you’re eligible for health coverage from your employer, your state may have a premium assistance program that can help pay for coverage, using funds from their Medicaid or CHIP programs. If you or your children aren’t eligible for Medicaid or CHIP, you won’t be eligible for these premium assistanceprograms but you may be able to buy individual insurance coverage through the Health Insurance Marketplace. For more information, visit www.healthcare.gov

If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, contact your State Medicaid or CHIP office to find out if premium assistance is available.

If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, contact your State Medicaid or CHIP office or dial 1-877-KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, ask your state if it has a program that might help you pay the premiums for an employersponsored plan.

If you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must allow you to enroll in your employer plan if you aren’t already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, contact the Department of Labor at www.askebsa.dol.gov or call 1-866-444-EBSA (3272).

If you live in one of the following states, you maybeeligibleforassistancepayingyour employer health plan premiums. The following list of states is current as of July 31, 2020. Contact your State for more information on eligibility–

Website: http://myalhipp.com/ Phone: 1-855-692-5447

ALASKA – Medicaid

The AK Health Insurance Premium Payment Program

Website: http://myakhipp.com/

Phone: 1-866-251-4861

Email: CustomerService@MyAKHIPP.com

Medicaid Eligibility: http://dhss.alaska.gov/dpa/Pages/medicaid/default.aspx

ARKANSAS – Medicaid

Website: http://myarhipp.com/

Phone: 1-855-MyARHIPP (855-692-7447)

CALIFORNIA – Medicaid

Website:

https://www.dhcs.ca.gov/services/Pages/TPLRD_CAU_cont.aspx

Phone: 916-440-5676

(CHP+)

Health First Colorado Website: https://www.healthfirstcolorado.com/ Health First Colorado Member Contact Center: 1-800-221-3943/ State Relay 711

CHP+: https://www.colorado.gov/pacific/hcpf/child-healthplan-plus

CHP+ Customer Service: 1-800-359-1991/ State Relay 711

Health Insurance Buy-In Program (HIBI): https://www.colorado.gov/pacific/hcpf/healthinsurance-buy-program

HIBI Customer Service: 1-855-692-6442

FLORIDA – Medicaid

Website: https://www.flmedicaidtplrecovery.com/flmedicaidtplrecovery. com/hipp/index.html

Phone: 1-877-357-3268

GEORGIA – Medicaid

Website: https://medicaid.georgia.gov/health-insurancepremium-payment-program-hipp

Phone: 678-564-1162 ext 2131

INDIANA – Medicaid

Healthy Indiana Plan for low-income adults 19-64

Website: http://www.in.gov/fssa/hip/

Phone: 1-877-438-4479

All other Medicaid Website: https://www.in.gov/medicaid/ Phone 1-800-457-4584

ALABAMA – Medicaid COLORADO – Health First Colorado (Colorado’s Medicaid Program) & Child Health Plan Plus
66

Required Notices

Medicaid Website: https://dhs.iowa.gov/ime/members

Medicaid Phone: 1-800-338-8366

Hawki Website: http://dhs.iowa.gov/Hawki

Hawki Phone: 1-800-257-8563

Website: http://www.kdheks.gov/hcf/default.htm

Phone: 1-800-792-4884

Kentucky Integrated Health Insurance Premium Payment Program (KI-HIPP) Website: https://chfs.ky.gov/agencies/dms/member/Pages/kihipp.aspx

Phone: 1-855-459-6328

Email: KIHIPP.PROGRAM@ky.gov

KCHIP Website: https://kidshealth.ky.gov/Pages/index.aspx

Phone: 1-877-524-4718

Kentucky Medicaid Website: https://chfs.ky.gov

Website: http://dphhs.mt.gov/MontanaHealthcarePrograms/HIPP

Phone: 1-800-694-3084

Website: http://www.ACCESSNebraska.ne.gov

Phone: 1-855-632-7633 Lincoln: 402-473-7000

Omaha: 402-595-1178

Website: www.medicaid.la.gov or www.ldh.la.gov/lahipp

Phone: 1-888-342-6207 (Medicaid hotline) or 1-855-618-5488 (LaHIPP)

Medicaid Website: http://dhcfp.nv.gov

Medicaid Phone: 1-800-992-0900

Website: http://www.maine.gov/dhhs/ofi/publicassistance/index.html

Phone: 1-800-442-6003

TTY: Maine relay 711

Website: http://www.mass.gov/eohhs/gov/departments/masshealth/ Phone: 1-800-862-4840

Website:

https://mn.gov/dhs/people-we-serve/children-andfamilies/health-care/health-care-programs/programs-andservices/medical-assistance.jsp [Under ELIGIBILITY tab, see “what if I have other health insurance?”]

Phone: 1-800-657-3739

Website: http://www.dss.mo.gov/mhd/participants/pages/hipp.htm

Phone: 573-751-2005

Website: https://www.dhhs.nh.gov/oii/hipp.htm

Phone: 603-271-5218

Toll free number for the HIPP program: 1-800-852-3345, ext 5218

Medicaid Website: http://www.state.nj.us/humanservices/dmahs/clients/medicaid/ Medicaid Phone: 609-631-2392

CHIP Website: http://www.njfamilycare.org/index.html

CHIP Phone: 1-800-701-0710

Website: https://www.health.ny.gov/health_care/medicaid/ Phone: 1-800-541-2831

Website: https://medicaid.ncdhhs.gov/ Phone: 919-855-4100

Website: http://www.nd.gov/dhs/services/medicalserv/medicaid/ Phone: 1-844-854-4825

IOWA – Medicaid and CHIP (Hawki) MONTANA – Medicaid KANSAS – Medicaid NEBRASKA – Medicaid KENTUCKY – Medicaid NEVADA – Medicaid
– Medicaid NEW HAMPSHIRE – Medicaid
LOUISIANA
MAINE – Medicaid NEW
JERSEY – Medicaid and CHIP MASSACHUSETTS – Medicaid and CHIP NEW YORK – Medicaid MINNESOTA – Medicaid NORTH CAROLINA – Medicaid MISSOURI – Medicaid NORTH DAKOTA – Medicaid
67

OKLAHOMA – Medicaid and CHIP

Website: http://www.insureoklahoma.org

Phone: 1-888-365-3742

OREGON – Medicaid

Website: http://healthcare.oregon.gov/Pages/index.aspx

http://www.oregonhealthcare.gov/index-es.html

Phone: 1-800-699-9075

PENNSYLVANIA – Medicaid

Website:

https://www.dhs.pa.gov/providers/Providers/Pages/Medical/HI

PP-Program.aspx

Phone: 1-800-692-7462

RHODE ISLAND – Medicaid and CHIP

Website: http://www.eohhs.ri.gov/

Phone: 1-855-697-4347, or 401-462-0311 (Direct RIte Share Line)

SOUTH CAROLINA – Medicaid

Website: https://www.scdhhs.gov

Phone: 1-888-549-0820

SOUTH DAKOTA - Medicaid

Website: http://dss.sd.gov

Phone: 1-888-828-0059

TEXAS – Medicaid

Website: http://gethipptexas.com/

Phone: 1-800-440-0493

UTAH – Medicaid and CHIP

Medicaid Website: https://medicaid.utah.gov/

CHIP Website: http://health.utah.gov/chip

Phone: 1-877-543-7669

VERMONT– Medicaid

Website: http://www.greenmountaincare.org/

Phone: 1-800-250-8427

VIRGINIA – Medicaid and CHIP

Website: https://www.coverva.org/hipp/

Medicaid Phone: 1-800-432-5924

CHIP Phone: 1-855-242-8282

WASHINGTON – Medicaid

Website: https://www.hca.wa.gov/

Phone: 1-800-562-3022

WEST VIRGINIA – Medicaid

Website: http://mywvhipp.com/

Toll-free phone: 1-855-MyWVHIPP (1-855-699-8447)

WISCONSIN – Medicaid and CHIP

Website: https://www.dhs.wisconsin.gov/badgercareplus/p-10095.htm

Phone: 1-800-362-3002

WYOMING – Medicaid

Website: https://wyequalitycare.acs-inc.com/

Phone: 307-777-7531

To see if any other states have added a premium assistance program since July 31, 2020, or for more information on special enrollment rights, contact either:

Centers for Medicare & Medicaid Services

www.dol.gov/agencies/ebsa

1-866-444-EBSA (3272)

Paperwork Reduction Act Statement

www.cms.hhs.gov

1-877-267-2323, Menu Option 4, Ext. 61565

According to the Paperwork Reduction Act of 1995 (Pub. L. 104-13) (PRA), no persons are required to respond to a collection of information unless such collection displays a valid Office of Management and Budget (OMB) control number. The Department notes that a Federal agency cannot conduct or sponsor a collection of information unless it is approved by OMB under the PRA, and displays a currently valid OMB control number, and the public is not required to respond to a collection of information unless it displays a currently valid OMB control number. See 44 U.S.C. 3507. Also, notwithstanding any other provisions of law, no person shall be subject to penalty for failing to comply with a collection of information if the collection of information does not display a currently valid OMB control number. See 44 U.S.C. 3512. The public reporting burden for this collection of information is estimated to average approximately seven minutes per respondent. Interested parties are encouraged to send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to the U.S. Department of Labor, Employee Benefits Security Administration, Office of Policy and Research, Attention: PRA Clearance Officer, 200 Constitution Avenue, N.W., Room N-5718, Washington, DC 20210 or email ebsa.opr@dol.gov and reference the OMB Control Number 1210-0137.

U.S. Department of Health and Human Services U.S. Department of Labor Employee Benefits Security Administration
68
Required Notices

General Notice of COBRA Continuation Coverage Rights

** Continuation Coverage Rights Under COBRA**

Introduction

You are receiving this notice because you recently gained coverage under a group health plan (the Plan). This notice has important information about your right to COBRA continuation coverage, which is a temporary extension of coverage under the Plan. This notice explains COBRA continuation coverage, when it may become available to you and your family, and what you need to do to protect your right to get it. When you become eligible for COBRA, you may also become eligible for other coverage options that may cost less than COBRA continuation coverage.

The right to COBRA continuation coverage was created by a federal law, the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). COBRA continuation coverage can become available to you and other members of your family when group health coverage would otherwise end. For more information about your rights and obligations under the Plan and under federal law, you should review the Plan’s Summary Plan Description or contact the Plan Administrator.

You may have other options available to you when you lose group health coverage. For example, you may be eligible to buy an individual plan through the Health Insurance Marketplace. By enrolling in coverage through the Marketplace, you may qualify for lower costs on your monthly premiums and lower out-of-pocket costs. Additionally, you may qualify for a 30-day special enrollment period for another group health plan for which you are eligible (such as a spouse’s plan), even if that plan generally doesn’t accept late enrollees.

What is COBRA continuation coverage?

COBRA continuation coverage is a continuation of Plan coverage when it would otherwise end because of a life event. This is also called a “qualifying event.” Specific qualifying events are listed later in this notice. After a qualifying event, COBRA continuation coverage must be offered to each person who is a “qualified beneficiary.” You, your spouse, and your dependent children could become qualified beneficiaries if coverage under the Plan is lost because of the qualifying event. Under the Plan, qualified beneficiaries who elect COBRA continuation coverage must pay for COBRA continuation coverage.

If you’re an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

• Your hours of employment are reduced, or

• Your employment ends for any reason other than your gross misconduct.

If you’re the spouse of an employee, you’ll become a qualified beneficiary if you lose your coverage under the Plan because of the following qualifying events:

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69

• Your spouse dies;

• Your spouse’s hours of employment are reduced;

• Your spouse’s employment ends for any reason other than his or her gross misconduct;

• Your spouse becomes entitled to Medicare benefits (under Part A, Part B, or both); or

• You become divorced or legally separated from your spouse.

Your dependent children will become qualified beneficiaries if they lose coverage under the Plan because of the following qualifying events:

• The parent-employee dies;

• The parent-employee’s hours of employment are reduced;

• The parent-employee’s employment ends for any reason other than his or her gross misconduct;

• The parent-employee becomes entitled to Medicare benefits (Part A, Part B, or both);

• The parents become divorced or legally separated; or

• The child stops being eligible for coverage under the Plan as a “dependent child.”

Sometimes, filing a proceeding in bankruptcy under title 11 of the United States Code can be a qualifying event. If a proceeding in bankruptcy is filed with respect to Chowan County Government, and that bankruptcy results in the loss of coverage of any retired employee covered under the Plan, the retired employee will become a qualified beneficiary. The retired employee’s spouse, surviving spouse, and dependent children will also become qualified beneficiaries if bankruptcy results in the loss of their coverage under the Plan.

When is COBRA continuation coverage available?

The Plan will offer COBRA continuation coverage to qualified beneficiaries only after the Plan Administrator has been notified that a qualifying event has occurred. The employer must notify the Plan Administrator of the following qualifying events:

• The end of employment or reduction of hours of employment;

• Death of the employee;

• Commencement of a proceeding in bankruptcy with respect to the employer; or

• The employee’s becoming entitled to Medicare benefits (under Part A, Part B, or both).

For all other qualifying events (divorce or legal separation of the employee and spouse or a dependent child’s losing eligibility for coverage as a dependent child), you must notify the Plan Administrator within 60 days after the qualifying event occurs. You must provide this notice to: Carrie Byrum at Chowan County Government. Applicable documentation will be required i.e. court order, certificate of coverage etc.

How is COBRA continuation coverage provided?

Once the Plan Administrator receives notice that a qualifying event has occurred, COBRA continuation coverage will be offered to each of the qualified beneficiaries. Each qualified

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beneficiary will have an independent right to elect COBRA continuation coverage. Covered employees may elect COBRA continuation coverage on behalf of their spouses, and parents may elect COBRA continuation coverage on behalf of their children.

COBRA continuation coverage is a temporary continuation of coverage that generally lasts for 18 months due to employment termination or reduction of hours of work. Certain qualifying events, or a second qualifying event during the initial period of coverage, may permit a beneficiary to receive a maximum of 36 months of coverage.

There are also ways in which this 18-month period of COBRA continuation coverage can be extended:

Disability extension of 18-month period of COBRA continuation coverage

If you or anyone in your family covered under the Plan is determined by Social Security to be disabled and you notify the Plan Administrator in a timely fashion, you and your entire family may be entitled to get up to an additional 11 months of COBRA continuation coverage, for a maximum of 29 months. The disability would have to have started at some time before the 60th day of COBRA continuation coverage and must last at least until the end of the 18-month period of COBRA continuation coverage.

Second qualifying event extension of 18-month period of continuation coverage

If your family experiences another qualifying event during the 18 months of COBRA continuation coverage, the spouse and dependent children in your family can get up to 18 additional months of COBRA continuation coverage, for a maximum of 36 months, if the Plan is properly notified about the second qualifying event. This extension may be available to the spouse and any dependent children getting COBRA continuation coverage if the employee or former employee dies; becomes entitled to Medicare benefits (under Part A, Part B, or both); gets divorced or legally separated; or if the dependent child stops being eligible under the Plan as a dependent child. This extension is only available if the second qualifying event would have caused the spouse or dependent child to lose coverage under the Plan had the first qualifying event not occurred.

Are there other coverage options besides COBRA Continuation Coverage?

Yes. Instead of enrolling in COBRA continuation coverage, there may be other coverage options for you and your family through the Health Insurance Marketplace, Medicaid, or other group health plan coverage options (such as a spouse’s plan) through what is called a “special enrollment period.” Some of these options may cost less than COBRA continuation coverage. You can learn more about many of these options at www.healthcare.gov.

If you have questions

Questions concerning your Plan or your COBRA continuation coverage rights should be addressed to the contact or contacts identified below. For more information about your rights

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under the Employee Retirement Income Security Act (ERISA), including COBRA, the Patient Protection and Affordable Care Act, and other laws affecting group health plans, contact the nearest Regional or District Office of the U.S. Department of Labor’s Employee Benefits Security Administration (EBSA) in your area or visit www.dol.gov/ebsa. (Addresses and phone numbers of Regional and District EBSA Offices are available through EBSA’s website.) For more information about the Marketplace, visit www.HealthCare.gov.

Keep your Plan informed of address changes

To protect your family’s rights, let the Plan Administrator know about any changes in the addresses of family members. You should also keep a copy, for your records, of any notices you send to the Plan Administrator.

Plan contact information:

Interactive Medical Systems – Health and Dental

PO Box 1349

Wake Forest, NC 27588

Phone: (919) 877-9933 Ext: 5054

Fax: (919)562-0021

Email: cobradept@ims-tpa.com

Superior Vision Services, Inc.

11101 White Rock Rd.

Rancho Cordova, CA 95670

Phone: 800-923-6766

Chowan County Government

Carrie Byrum

305 W.Freemason Street

Edenton, NC 27932

Phone: 252-482-8431, Ext: 2

Email: carrie.byrum@chowan.nc.gov

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72

Authorization for Colonial Life & Accident Insurance Company

For the purpose of evaluating my application(s) for insurance submitted during the current enrollment and eligibility for benefits under any insurance issued including checking for and resolving any issues that may arise regarding incomplete or incorrect information on my application(s), I hereby authorize the disclosure of the following information about me and, if applicable, my dependents, from the sources listed below to Colonial Life & Accident Insurance Company (Colonial) and its duly authorized representatives.

Health information may be disclosed by any health care provider or institution, health plan or health care clearinghouse that has any records or knowledge about me including prescription drug database or pharmacy benefit manager, or ambulance or other medical transport service. Health information may also be disclosed by any insurance company, Medicare or Medicaid agencies or the Medical Information Bureau (MIB). Health information includes my entire medical record, but does not include psychotherapy notes. Non-health information including earnings or employment history deemed appropriate by Colonial to evaluate my application may be disclosed by any person or organization that has these records about me, including my employer, employer representative and compensation sources, insurance company, financial institution or governmental entities including departments of public safety and motor vehicle departments.

Any information Colonial obtains pursuant to this authorization will be used for the purpose of evaluating my application(s) for insurance or eligibility for benefits. Some information obtained may not be protected by certain federal regulations governing the privacy of health information, but the information is protected by state privacy laws and other applicable laws. Colonial will not disclose the information unless permitted or required by those laws.

This authorization is valid for two (2) years from its execution and a copy is as valid as the original. A copy will be included with my contract(s) and I or my authorized representative may request access to this information. This authorization may be revoked by me or my authorized representative at any time except to the extent Colonial has relied on the authorization prior to notice of revocation or has a legal right to contest coverage under the contract(s) or the contract itself. If revoked, Colonial may not be able to evaluate my application(s) for insurance or eligibility for benefits as necessary to issue my contract(s). I may revoke this authorization by sending written notice to: Colonial Life & Accident Insurance Company, Underwriting Department, P.O. Box 1365, Columbia, SC 29202.

You may refuse to sign this form; however, Colonial may not be able to issue your coverage. I am the individual to whom this authorization applies or that person’s legal Guardian, Power of Attorney Designee, or Conservator. ___________________

(Printed name of individual

(Social Security (Signature) (Date Signed) subject to this disclosure) Number)

If applicable, I signed on behalf of the proposed insured as __________________________ (indicate relationship). If legal Guardian, Power or Attorney Designee, or Conservator.

(Printed name of legal representative)

(Signature of legal representative) (Date Signed)

_____
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74

YES! I want to keep my Colonial Life Coverage.

My premiums are no longer being payroll-deducted.

Complete this form and mail it today — along with a check for your premium payment.

Name: ____________________________________

Mailing Address:

Policy number(s) to be continued:

Which Colonial Life & Accident Insurance do you want to continue? (check one or more)

Please choose one of the following payment options:

Deduct premiums monthly from my bank account.

Your draft will occur on one of the dates within the range you have selected. Please include a voided check or

2. Bill me directly. (choose one of the following)

Daytime
Telephone Number: (______) ________________________
Social Security Number or Date of Birth:_____________________
State:_______________________ Zip: _____________________
City: ______________________________________
______________________, ______________________, ______________________, ______________________,
Accident Disability Hospital Income Cancer or Critical Illness Life
M 1st-5th M 6th-10th M 11th-15th M 16th-20th M 21st-26th
M 1.
Routing #____________________________ and Account #________________________________ Signature of bank account owner M
M Quarterly (Submit a payment 3 times your monthly premium) M Semi-annually (Submit a payment 6 times your monthly premium) M Annually (Submit a payment 12 times your monthly premium) Date:
Policy Owner’s Signature:______________________________________________ Return
Colonial Life
Accident Insurance
P.O. Box 1365 Columbia, South Carolina 29202 1.800.325.4368
1.800.561.3082
Colonial Life products are underwritten by Colonial Life & Accident Insurance Company, for which Colonial Life is the marketing brand. 10-16 18514-16 75
____________________
To:
&
Company
(phone)
(fax)

BLUECROSS BLUESHIELD - HEALTH INSURANCE

Contact the Customer Service Center at the number shown on your health plan ID card for questions

• Website: www.bcbsnc.com

METLIFE - DENTAL INSURANCE

• Customer Service: 1-800-438-6388

• Website: www.metlife.com/mybenefits

SUPERIOR - VISION INSURANCE

• Customer Service: 1-800-507-3800

• Website: www.superiorvision.com

METLIFE - TERM LIFE INSURANCE

• Customer Service: 1-800-275-4638

HARMONY ONLINE ENROLLMENT

• See pages 5-6 for online enrollment instructions

• Technical Help Desk: 1-866-875-4772

TO VIEW YOUR BENEFITS ONLINE

Visit www.piercegroupbenefits.com/ chowancountygovernment

For additional information concerning plans offered to employees of Chowan County Government, please contact our North Carolina Service Center at 1-888-662-7500, ext. 100

COLONIAL LIFE

VISIT COLONIALLIFE.COM TO SET UP YOUR PERSONAL ACCOUNT

• Website: www.coloniallife.com

• Claims Fax: 1-800-880-9325

• Customer Service & Wellness Screenings: 1-800-325-4368

• TDD for hearing impaired customers call: 1-800-798-4040

If you wish to file a Wellness/Cancer Screening claim for a test performed within the past 36 months, you need the name and date of the test performed as well as your doctor’s name and phone number. Colonial also needs to know if this is for you or another covered individual and their name and social security number. You may:

• FILE BY PHONE! Call 1-800-325-4368 and provide the information requested by Colonial’s Automated Voice Response System, 24 hours per day, 7 days a week, or

• SUBMIT ON THE INTERNET using the Wellness Claim Form at www.coloniallife.com, or

• Write your name, address, social security number and/or policy/certificate number on your bill and indicate “Wellness Test.” Fax this to Colonial at 1-800-880-9325 or MAIL to PO Box 100195, Columbia, SC 29202

If your Wellness/Cancer Screening test was more than 36 months ago, you must fax or mail Colonial a copy of the bill or statement from your doctor indicating the type of procedure performed, the charge incurred and the date of service. Please write your full name, social security number, and current address on the bill. Please Note: If your cancer policy includes a second part to the screening benefit, bills for tests covered and a copy of the diagnostic report (reflecting the abnormal reading of your first test) must be mailed or faxed to us for benefits to be provided.

When you terminate employment, you have the opportunity to continue your Colonial coverage either through direct billing or automatic payment through your bank account. Please contact Colonial at 1-800-325-4368 to request the continuation of benefits form.

CONTACT INFORMATION:

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