small is the new big better service, better price
ICOM Official Government PSN service supplier Icom is an innovative technology solutions provider that is leading the way into a new era of Public Services Networks (PSN). Our team delivers public service transformation and cost reduction on a national scale. We also work with shared services and provide efficient procurement options such as GPS framework listing for PSN Services & G Cloud. Service transformation, cost reduction, integration and partnership are at the heart of everything that Icom delivers. We are uniquely placed to assist and support those people with little or no prior experience and provide an unrivalled service that enables them to develop their PSN solution.
We have learnt through our customers that big service integrator-led solutions can be expensive, often offer a questionable return on investments and fail to deliver competitive lead times. Icom offers the same leading technology as our competitors, yet provides a personal service, which sees each customer receive the dedication and attention that they deserve. We take your solution from concept to delivery in the shortest lead-time possible. By choosing to work with us you get the personal attention of an efficient, family company and receive the best solution at the most competitive price. It is this combination that gives you outstanding service and long-term benefit.
What is PSN? A brief introduction to the Public Service Network (PSN) The Public Services Network (PSN) is a Government program that is substantially reducing the cost of communication services across UK government. This network facilitates new, joined-up and shared public services for the benefit of citizens. As well as creating one logical network based on industry standards, The PSN is enabling a more open and competitive ICT marketplace at the heart of the UK Public Sector. This is achieved by using providers such as Icom who deliver to PSN Standards.
PSN is at the heart of the Government’s ICT strategy. This strategy is to provide an assured network to safely share services, including many G-Cloud services, and to collaborate in new ways, more effectively and efficiently than ever before. The ultimate aim is to have a set of shareable, interoperable services that run over PSN, reducing duplication and waste across the public sector. Customers (buyers) are local authorities, central government departments, or Public Sector bodies, who utilise Icom for PSN compliant services.
CCTV Icom has unparalleled expertise in Public Sector CCTV, from simple solutions for schools to complete town centre estates We have one of the broadest CCTV offerings and provide a range of services including vendor neutral procurement, installation and commissioning, technical support, offsite configuration, performance and asset management and a repair service. Our certified and trained technicians cover the UK on a 24/7 basis, and provide a flexible service that caters to your exact requirements.
thermal imaging, on-line retrieval/storage and back up of video and integration with third party interfaces.
We pride ourselves on having one of the broadest range of CCTV solutions in the industry. Our technology offering includes cameras, image analysis, video analytics recognition, behavioral analysis, control room solutions, advanced intrusion detection and identification, long range surveillance including
All project management is through PRINCE trained practitioners with proven expertise in service transition management (including risk and exit management planning), full training strategies including documentation and support with service management (based upon ITIL v3 and ISO 20000).
Our services include product and solution awareness and technical consultancy services with design of end solution, development, construction and delivery of concept of operations and security management planning services.
Telecoms Our expert team has the knowledge & skills to provide an entire infrastructure from traditional to bespoke solutions Icom has more than 20 years’ experience in the design and delivery of telephone systems and network services. Our experts have the knowledge and skills to provide an entire infrastructure for anything from traditional telephone systems to IP, SIP and hosted telephony solutions. We can deliver a complete portfolio of voice, data, and Internet solutions nationwide, including PSN IP solutions, site-to-site connectivity and mobile communications. Icom is fully accredited to provide a multivendor range of telephone systems to meet all business requirements. Although independent of any single vendor, we have created partneraccredited relationships with preferred manufacturers including Avaya (Nortel), Mitel, NEC and Panasonic. For maintenance and
support, Icom has vast experience with a much wider range of vendor systems. Icom has experience in specifying, installing and maintaining a number of other manufacturers as well as peripherals including call recording, voicemail, DECT, headsets and call logging. Our engineers attend regular training and product updates with manufacturers to ensure that we continue to install to the highest standards and work confidently with the newest technologies. Our up-to-date knowledge combined with our experience of legacy equipment, gives us a unique ability to design both traditional and VoIP solutions utilising as much existing technology and infrastructure as possible.
Data Centres Icom specialises in the design, build & support of data centers and provide services and products for all stages of its lifecycle As a Public Service specialist we understand how IT, mechanical and electrical infrastructures can be complexly entwined. Meeting the challenges of the Public Sector, we are uniquely placed to work with you to build computer rooms and data centres that are fit for purpose and cost-effective. Our thorough design process incorporates ITIL, Prince and ISO/TIER standards and ensures that your needs are met based on your exact business requirements. We strive to be your trusted advisor and our experts will be on hand to guide you through the entire process, from initial concept and planning right through to the finished computer room. But
it doesn’t end there - we can continue to support your data centre with operational services and products that will also help you to run it in the most optimal fashion. We can design bespoke data centres to meet the demands of your network, and have successfully delivered large and small projects for a range of public sector organisations. So, if you wish to start the process of designing a facility, have an issue with an existing site or a new challenge to deal with, get in touch with one of our expert consultants to discuss your options today.
G-Cloud Icom is an accredited supplier of G-Cloud, committed to helping organisations reap the benefits of cloud-based delivery Cloud computing has brought about a fundamental change in the economics and sustainability of Information and Communication Technology. The UK Government is committed to the adoption of cloud computing and delivering computing resources. G-Cloud is the programme that facilitates the procurement and solution to achieve this. G-Cloud enables the Public Sector to get the best value out of supplier’s cloud offerings. Icom is an accredited supplier on the framework and our team is helping Central Government, Local Government, Health and Industry, including Police forces, NHS Health Trusts and Councils, to reap the benefits of agile cloud-based delivery. The G-Cloud framework has been developed to give public sector organisations access to buy
pay-as-you-go IT services. Icom’s G-Cloud is easy to use and intuitive, with implementation of weeks (not months or years). It has been praised for being efficient and great value for money, which has seen it quickly become the preferred way of working for the Public Sector. Why not reap the benefits straight away? • An easy to use and accredited procurement framework from the Government’s Procurement Service • Innovative solutions with faster business benefits delivery • Reduced procurement costs • Assurance that all our products and services have accredited Government status • No long-term commitments - many of our customers use cloud to support time-based projects
Access Control & Fire Detection Icom specialises in the design, build & support of Access Control providing services and products for all stages of its lifecycle Our team can help you solve the biggest security issue facing the public sector: How to allow access to the public whilst also securing your premises. This is a challenging issue that cannot be answered by technology alone. The solution requires a combination of identifying your problems and solving them through the use of good planning, installation and technology. All Public Sector organisations – irrespective of size – have assets and information that need to be protected from theft and whether you manage an office, data centre, hospital, university, or any other type of Public Sector building, you need an access control and fire partner that you can rely on. The same principle applies, whether you need to control 1 door or 20,000 doors – a reliable security solution is paramount. Icom is a recognised leader in integrated security solutions. From powered door access to biometric locking and fire detection and system servicing, we have solutions that are PSN-ready and designed to meet any security challenge
and can be used to provide security and safety in any environment. All Public Sector and Government facilities house a wide range of activities in many buildings, each with different functional and security requirements - from offices, training centres, cafes, through to restricted areas including top-secret facilities. Reliable systems are a must in high security environments and everything from mechanical locks and door hardware to electronic solutions, such as alarms and access control systems, need to work as a whole. We are not just equipment installers but a key organisation that advises on the operational benefits, legal consequences and reputational issues arising from deploying a solution or indeed the failure to protect and secure people. Significantly, we are able to take account of the Public Sector financial constraints in place and come up with a suitable Access Control solution that meets your criteria and budget constraints.
Structured Cabling & Network Solutions Icom is an accredited supplier of Structured Cabling & Wireless network solutions Icom offers a complete networking service to the Public Sector and undertakes both wired and wireless installation projects, from the initial site survey to the final implementation. Using qualified engineers, we deliver the complete solution. The challenges of a changing Public Sector include the emergence of QoSbased Unified IP solutions and having the infrastructure to deliver integrated voice and data applications. With extensive experience of all types of installation across a range of the Public Sector projects, Icom is recognised as a market-leader in structured cabling and wireless installation. Our portfolio includes high profile implementations in environments such as Prisons, NHS (including PFI) County and Local Government office buildings, data centres, schools and university campuses. Icom is a certified installer and member of a number of prestigious trade industry
associations. We are well placed to design, implement and support high performance structured cabling infrastructures that provide the bandwidth and resilience, designed with the PSN in mind. Our highly skilled and trained structured cabling team is dedicated to delivering cabling solutions on time, to budget and to the highest standards. We provide a complete service, including dedicated design consultancy and project management (including a team trained and certified to Prince, ITIL and ISO standards). Our certified engineers are fully trained to install, splice and terminate both copper and fibre. We provide rigorous testing of all systems to industry standards and offer a certified guarantee of up to 30 years. Our structured cabling and wireless installation services are recognised by many Public Sector clients as among the best in the country.
Specialist Solutions We develop bespoke solutions for challenging environments We pride ourselves on having a solution-led team that meets customer’s diverse challenges. Our ‘Specialists Solutions’ meet customer’s demands that require developing mobile solutions for the most challenging environments. Our solutions are suitable for emergency services (police, fire and ambulance), railways and shipping, local authorities and charities. Our team of specialists, many of which are former police or government personnel, work closely with security and surveillance specialists to design and deliver solutions to problems. One example includes a client who asked us to deploy CCTV in the middle of a field to monitor
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a level crossing. Our solution was to provide a fully portable/independently powered telescopic tower (8m) with 4-pan tilt zoom cameras – this system can be deployed anywhere. Icom is equipped to offer recording standards to meet guidelines for evidential purposes. Our solutions help to: • To protect assets such as rail infrastructure • Witness protection • To reduce crime and deter vandalism • Improve safety and security for individuals and the organisation • Reduce insurance premiums
2M Trade Park, Beddow Way, Aylesford, Kent, ME20 7BT 01622 797600 www.icompsn.co.uk