ODAY TODAY
YOUR DISTRICT
AUTUMN / WINTER 2020
NEW LOOK FOR BEACH HUTS page 5
DATES FOR THE DIARY pages 8–9
Bouverie Place Business Centre March 2021
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* Eligibility criteria applies – please see moathomes.co.uk for details. October 2020.
Your District Today is produced twice a year and is distributed to more than 50,000 households and businesses in the district. This magazine does not include loose inserts – any found inside have been placed there without the authority of Folkestone & Hythe District Council. Your District Today is printed on recycled paper. Editorial:
Katie Ainscough Dean Kilpatrick Jane Walker Rachel Pritchard James Dartnall
Design:
Storm Warman
Printed by:
Cliffe Enterprises Ltd
Advertising: folkestone-hythe.gov.uk/ districttoday Contact:
communications@ folkestone-hythe.gov.uk
For the latest local information about COVID-19 please visit: folkestone-hythe.gov.uk/coronavirus Follow us on social media for our latest updates:
Leader's foreword I want to start by saying what a privilege it is to represent you the people of this district. Whilst we have to endure another lockdown it is not of our making, far from it, as we have had one of the lowest rates of infection in the country and that is because the majority of us behave responsibly and adhere to the rules. Our community support hubs are in operation which leads me to thank the remarkable ongoing response we have had from public volunteers and councillors to enable them to be so effective. Throughout all of this pandemic our officers have worked tirelessly often far beyond their remit to minimise the impact of it on us and our businesses. Again I thank them.
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During the lockdown earlier in the year the rainbow became a symbol of solidarity and we encouraged younger residents to send us their pictures on social media. The cover drawing and those on this page are just some of the wonderful ones we received. I’m sure you’ll agree this is a great show of positivity in challenging times. As you may realise the income that council generates to support our services has been severely reduced but we will not be cutting any of them. We believe that the best way forward is to be positive and maintain our objectives and the appearance of the district. With the trend for 24 hour online access to the council the introduction of MyAccount will enable us to serve you quicker and better. In closing I wish you all a healthy and happy Christmas and a return to normality in the New Year.
Councillor David Monk, Leader of the Council
@fstonehythedc
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Folkestone and Hythe District Council
Cover art:
'Keep Smiling' by Daisy, aged 10
In this edition 4–5 News
Stories from across the district
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The story of a new name
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Action being taken to fight climate change
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Bringing housing in-house
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From EKH to F&HDC
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The great escape A fun new way to support the Leas Lift
Meet the new Lifeline
The assistance helpline gets a facelift
Introducing Folca
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Green power
Sign up for MyAccount The easy way to get in touch
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Otterpool Park What you can expect
and lots more...
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Council trio use skills to save lives One member of staff saving a life is tremendous but Folkestone & Hythe District Council is incredibly proud to have three amazing lifesavers. In August Grace Walker, a lifeguard at Hythe Pool, was in the Lower Leas Coastal Park when she spotted a young girl in the sea, motionless and with her head under water. She ran on to the beach where a man had dragged the girl from the sea. Using her life-saving skills, Grace took over CPR on the unconscious girl until paramedics arrived.
They later said that Grace’s actions had saved the child’s life. Earlier in the summer fellow Hythe lifeguard, Lexie Foord, helped rescue a man who had got into difficulty in the sea in Hythe. Lexie was with her friends when she spotted the man struggling 70-80 metres out to sea. She went in and brought the man, who had been stuck for an hour, safely to shore. The ambulance crew praised Lexie for her actions and said that if the man had been stuck for just 10 minutes more, the outcome would have been very different.
Council Chief Executive Dr Susan Priest presents vouchers to lifeguard Lexie Foord
Jeff Daniels from the council's grounds maintenance team saved a woman who
Turning back the tide Funding has been secured to ensure the continuation of beach management works between Hythe and Folkestone for the next five years. We successfully applied for nearly £2m from the Environment Agency – ensuring up to 3,000 homes along the coastline can be protected from flooding. The works have been carried out twice a year since the scheme was first introduced in 2004. The latest phase started at the end of October. Some 71,000m³ of shingle is recycled each year.
Jeff Daniels receives his Royal Humane Society Testimonial on Vellum award
Council Chief Executive Dr Susan Priest presents vouchers to lifeguard Grace Walker
had fallen into the sea on the beach near the Coastal Park in January. He was later presented with a Royal Humane Society (Testament on Vellum) award after being nominated.
Lifeline365 gets a facelift Our Lifeline365 service has been operating for more than 35 years under the name Shepway Lifeline. As these services and products can be used outside of our district, we decided it was time for a change to reflect this – introducing Lifeline365. Lifeline365 offers the same trusted service that can be used by lone workers, people working out solo and people living alone through an extensive range of home and out-of-home devices that can raise an alert in an emergency. Our team of friendly staff are available 24/7, 365 days a year. Find out more about Lifeline365 on p12.
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Grand designs for new beach huts Revamped beach huts now greet those enjoying some winter sunshine along Folkestone’s Marine Walk. Forty-four huts which had fallen into disrepair have been removed and 80 new wooden chalets are being built on the promenade below the Lower Leas Coastal Park. In addition, 35 of the existing beach huts have been given a facelift and work carried out in the surrounding area to improve retaining walls and repair ramps and steps. Cllr David Monk, Leader of Folkestone & Hythe District Council said: “We’re delighted with the colourful results of this project.. These new beach huts will not only be appreciated by their leaseholders but will also be a wonderful playful addition to our promenade that everyone can enjoy.” Councillors agreed last November to provide £500,000 of capital funding for the installation of 120 new beach chalets along the coastline.
A number of the original huts are also being renovated as part of the project, which is set to help further regenerate the area and provide new facilities for residents and visitors alike. The chalets, which have all currently been allocated, are due to be ready for summer 2021.
Green sweep for parks Three of our parks are once again flying the flag for the district – quite literally – by each being awarded a prestigious international accolade. The Royal Military Canal in Hythe and Folkestone’s Lower Leas Coastal Park and Radnor Park – all of which are managed by us – have all retained their Green Flag status this year. The award is given to green spaces which boast the highest possible environmental standards, are beautifully maintained and have excellent visitor facilities. Cllr John Collier, Cabinet Member for Property Management and Grounds Maintenance, said: “With everything that has happened this year, our parks and open spaces have been valued more than ever by our residents. “Special thanks must go to our excellent team which maintains these parks to such a high standard year in, year out.” And there was even more good news for the district with Brockhill Country Park, which is maintained by Kent County Council, receiving the same recognition.
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The start of a new chapter
Former Debenhams building is renamed More than 200 local residents put forward their suggestions when we launched a competition to find a new name for the former Debenhams building on Sandgate Road. Local residents Karen Capell and Brenda McKirdy both suggested ‘Folca’, which was selected as the winning name by a panel of judges which included Damian Collins MP. As their prize Brenda and Karen have each received a £50 voucher for a local shop of their choice. The new name is inspired by ‘Folca’s stone’ which is said to have once stood marking a meeting place for local people and is also thought to be the origin of the name Folkestone. The historic building, once known as Bobby’s and later Debenhams, was bought by the council in May 2020, and is intended to become a thriving centrepiece for the town and district’s ongoing regeneration. Consideration is now being given to future uses of the building, which may include community facilities and workspace. Cllr David Monk commented: “We were delighted by the response to the competition and to see so many people engaged in finding a suitable
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name. Folca reflects Folkestone’s history, but can also be applied to the building’s future as a space used by local people. “We are committed to Folkestone’s continued regeneration, and Folca is a significant part of this activity. Whilst the plans for Folca are currently being prepared, residents and visitors can be assured that Folca will benefit all, and the building will continue to be part of the very fabric that Folkestone was founded on – creativity and community.” Look out for the Folca signs being installed on the building this winter.
Recognising former Folkestonians Prominent Folkestonians were among some of choices for the former store with Walter Tull, William Harvey, Edith Pechey and H.G.Wells all among the submissions. The competition judging panel was inspired by the stories of these former residents and – instead of recognising just one person – decided that these figures will instead be acknowledged in an alternative way.
Supporting safety on our High Streets A package of measures has been rolled out to support safety and build confidence in using the district's high streets during the pandemic. We accessed £100k of European Regional Development Funds to support the delivery of safe high streets and commercial areas. These include signage, footfall monitoring, enhanced cleansing and information and advice for local retailers. The measures are under continual review and ready to be adapted owing to the ever-changing situation.
Encouraging safe behaviour Our officers have been working hard to encourage businesses and individuals to be COVID safe. Officers have tried to educate and encourage a change in behaviours rather than enforce. The majority of businesses are compliant with only a small handful of premises being given advice to change their practices. Our thanks go to everyone who has complied with the rules and made our job that bit easier and kept everyone a bit safer. Find out the latest rules at gov.uk and download the NHS Test and Trace app in app stores now.
Rapid repair teamwork helps speedy return home
Time was of the essence for our new housing service team when the council was notified of a tenant unable to leave hospital until essential improvements were carried out at her home. Swift action and great teamwork from both council colleagues and contractors meant the tenant was discharged as planned and happy to be home – and all achieved in less than 24 hours of the council taking over the new service. Maureen Cook, of Folkestone, was due to be allowed home from a stay in hospital,
but her son, Mark, said that some necessary adjustments needed to be made before she could safely return. Much to Mark’s delight, the council’s repairs team was already on the case. Our Neighbourhood Surveyors and our contractors, Mears had been working to assess the property and schedule in handrail installation and flooring repairs that same afternoon. A fantastic result achieved just one day after the official launch of the council’s housing service on 1 October 2020. Mark Cook, Maureen’s son, said: “I’m
really pleased and impressed with how quickly it was dealt with.” Cllr David Godfrey, Cabinet Member for Housing, Transport, and Special Projects, added: “It is fantastic to see how the team came together and acted so swiftly and professionally, driven by the desire to do the best for our tenants – particularly so soon after the launch of the service. They have set a real marker for how our service will continue – truly living the vision of the housing team to put the tenant at the heart of everything we do. Thank you to all involved.”
In October this year we brought direct management of our housing stock in-house from East Kent Housing. We’ve created a housing service to provide a better service to the tenants and leaseholders in the district. We will be working to create a world class, digitally enabled service that is easy to do business with and where tenants are at the heart of everything we do.
Helping the district’s homeless this winter We work closely with partners to support rough sleepers during periods of cold weather. When the night time temperature is predicted to be zero degrees celsius or below for the full length of a single night the council triggers its Severe Weather Emergency Protocol (SWEP). When the SWEP is activated, emergency temporary accommodation is provided for any person sleeping rough in the district. COVID-19 has changed the way we deliver our services but we remain dedicated to working with partners to support the most vulnerable this winter and to help prevent them from returning to the streets.
Winter Shelter
If you are concerned about someone please get in touch. Find out more at: folkestone-hythe.gov.uk/homelessness
Call 01303 210199 (or 07913573404 out of hours) or email wsmanager@rainbow-centre.org
A winter shelter is also operational from December to February providing safe overnight accommodation, hot meals, and other support services to local rough sleepers. This is managed by the Folkestone Rainbow Centre and is a Folkestone Churches Winter Shelter charity-led initiative.
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Your council at Christmas Our business hours Most council services can be accessed 24/7 by visiting folkestone-hythe.gov.uk
Did you know?
Alternatively, we can be contacted online at folkestonehythe.gov.uk/contact-us or by phone during business hours, on 01303 853000.
Thursday 24 December Friday 25 December –
Friday 1 January Monday 4 January
8.30am – 3pm
Closed
8.30am – 5pm
Food waste bins will happily eat the sprouts – and any other unwanted items on your plate – that you don’t fancy! Paper wrapping that ‘springs back’ when scrunched can’t be recycled. Buy smart and reduce your Christmas waste! Christmas often means chocolate. Plastic tubs, foil wrappers/trays and cardboard can all be recycled when you’re finished!
MyAccount MyAccount is a new way to access your council services. Registered users can see council information relevant to them – including bin collection details. Visit folkestone-hythe.gov.uk/myaccountinfo to find out more.
Recognition for customer service excellence We’re delighted to have once again been recognised for excellent customer service by an independent assessor. It is an accreditation we’ve maintained since 2013 – and we’re especially proud to have achieved our best-ever result this year!
In an emergency If you need to contact us in an emergency outside of business hours, please call:
01303 221888
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Recycling & waste collections Please note: Our waste crews will not be working on Christmas Day, meaning the following collection dates have changed: Your normal collection day
Your revised collection day
Friday 25 December
Monday 28 December
Monday 28 December
Tuesday 29 December
Tuesday 29 December
Wednesday 30 December
Wednesday 30 December
Thursday 31 December
Thursday 31 December
Friday 1 January
Friday 1 January
Saturday 2 January
Collections return to normal from Monday 4 January. Bad weather may change or delay collections, please check folkestone-hythe.gov.uk for updates.
Garden waste
Free Christmas parking
Garden waste collections are taking their usual break for Christmas. The last collection will be on Thursday 24 December before they resume on Monday 11 January.
Our district is blessed with fantastic local businesses and they need shoppers’ support like never before after what has been a challenging year. With this in mind, we’ve made parking free in council car parks and on-street ‘pay and display’ parking bays to the three Saturdays before Christmas. You can park for free in council car parks and on-street ‘pay and display’ bays on: Saturday 5 December
To recycle your real Christmas tree
FOR FREE Go to:
folkestone-hythe.gov.uk/ christmastrees
Saturday 12 December Saturday 19 December
If you live in the district, you can apply for a permit to park in all of our car parks at any time of the year for just £60. Go to folkestone-hythe.gov.uk/parking/permits
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Invigorating our high streets The council’s innovative £3 million High Streets Fund exists to breathe life back into our towns and future proof our high streets. Grant funding of £5,000 to £50,000 is available to help bring empty units back into use or for initiatives that will particularly improve the look or the vitality of the high streets.
Shop local this Christmas Why not shop local this Christmas to support businesses in the district?
Folkestone Community Works COVID-19 is impacting on businesses and residents across the world – but local support is available to those living in the wards of East Folkestone, Central Folkestone, Folkestone Harbour and part of Broadmead. Folkestone Community Works offers free independent services to help people back into work, start a business or become self-employed. It also gives assistance to small and medium- sized enterprises including start-ups and sole traders through free business support and business grants for equipment. Bespoke support is available to residents who are finding themselves without work due to COVID-19. Visit folkestonecommunityworks.com to find out more.
The Folkestone Community Works Programme is part-funded by the European Structural and Investment Funds 2014–20 and is managed by Folkestone & Hythe District Council.
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We’re lucky to have many independent shops in the area – most of which have websites or social media so even if you can’t get out you can still get unique gifts. Even better you’ll be improving Christmas for local business owners who have had a tough year.
The Great Escape Folkestone has a new addition to the High Street – the Leas Lift Lockout. The escape room, café and Leas Lift exhibition is bringing a previously empty unit on Sandgate Road back into use. This has been funded by a £45k grant from the council’s High Streets Fund and other donations. All profits from the business go towards the fundraising and renovations of the Leas Lift. To find out more, visit: www.leasliftlockout.co.uk Two other businesses in Folkestone have received grants to help with improvements. Conchitas restaurant refurbishment will enable disabled access while funding for That Nail Place will provide better facilities
for the training courses aimed at 16–18 year olds outside of mainstream education. In Sandgate, the fund has supported an extension to CCTV in the high street area and improvements to public spaces. In New Romney and Hythe, six high street units have been awarded grants (subject to planning permission) for improvements to shop frontages which will enhance the high street. In Dymchurch, the parish council has been supported with a grant to upgrade the car park used by visitors to the high street. For more information about support for businesses in the district please visit folkestone.works
Getting things moving You may have heard we’re considering moving out of our current Civic Centre in Folkestone. Many of our staff are now working from home most of the time which means we have surplus office space. We’re looking into ways we could save money and make our operations more environmentally friendly by exploring different options of what office space we need and where that could be based. Our thoughts are at a very early stage and once we have worked up proposals we will consult fully with residents and businesses to get your views. However, in the meantime we’d love to hear your initial thoughts on the idea by emailing us at: customer.services@folkestone-hythe.gov.uk
Hythe blooms brilliantly Hythe has been looking even more beautiful than usual thanks to the help of Hythe Civic Society members. The 21 members of the group have spent over 300 hours of their own time in total completing tasks such as weeding, and cutting back and planting shrubs across the town. For example, they have helped to keep the larger borders near the war memorial weed-free throughout the summer and beyond. The volunteers – led by Sally Chesters – have been fantastic in completing jobs which the council's grounds maintenance team may not have got around to as quickly. Our staff supply equipment and support when needed, building up a great friendship with the group in the process. Cllr John Collier, F&HDC Cabinet Member for Property Management and
Grounds Maintenance, added: “We really appreciate their efforts - they have all made a difference in making sure the town is kept looking at its very best.” The volunteers represent Hythe Civic Society, Hythe in Bloom, The Green Preservation Society and the Hythe Environmental Community Group.
Team building litter picks With more people working from home than before, local businesses have been organising community litter picks to get their teams together. It is a safe, socially-distanced activity which is not only great for our environment but also a brilliant excuse to natter with colleagues you don’t get to see in the office. We follow COVID-19 measures and can provide all of the equipment you’ll need. Email environmental.services @folkestone-hythe.gov.uk to find out more.
Green team Since declaring a climate emergency in 2019 – along with many other councils – we have been doing a lot to help protect our local environment. This includes: LIGHTBULB Planting more than 1,000 new trees across the district – bringing the total number in our parks, open spaces and woodlands to an impressive 26,000+. LIGHTBULB Trialling a sedum roof at the Lower Leas Coastal Park, and growing our seasonable bedding in reusable trays. LIGHTBULB Encouraging more residents to recycle when using our household waste service. Together, we can keep increasing that rate! To learn more about what we can all do to protect our environment, visit folkestone-hythe.gov.uk/ climatechange
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MyAccount: The easiest and quickest way to contact us Viewing personalised council-related information has been made even easier with the launch of MyAccount. Residents can find out things relevant to them all in one place – including waste collections, council tax and benefits, and planning – by using the online system. Cllr Ray Field, Cabinet Member for Digital Transformation, said: “There has been an impressive number of people signing up to the mobile-friendly platform already. “It really is an easier and quicker way to interact with the council, helping residents get on with their days.” Other features are due to be added in the near future.
Meet Norman
Norman loves reading every page on his council website. For everyone else, there’s
MyAccount my bin collection my local councillors my council tax my news my links
Get back to doing what you love. Just like Norman. We love you Norm!
For further details and to find out more about how to register, visit folkestone-hythe.gov.uk/myaccountinfo Sign up today
folkestone-hythe.gov.uk/myaccount
Lifeline365 – serious about your safety Being alone when you need help can be frightening. Whatever your circumstances, it feels so much better knowing someone is there when you need it. Our Lifeline service has been supporting residents for more than 35 years – giving them, as well as their family and friends, the peace of mind that they are not alone. Lifeline365 offers a range of products to help your loved ones 24 hours a day, 365 days a year. Equipment – including sensors and alarm push buttons – can be installed at home, while GPS-enabled devices are available for when you’re out and about. Key and essential workers who travel really early in the morning or late at night often want the comfort of knowing there is someone there for them at any time. Lifeline365 services can also be used by those going out for a run,
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for example, safe in the knowledge we can pinpoint your exact location if you suffer a fall. There is a perception that only the elderly require an emergency panic button but we are there to help anyone regardless of their circumstances. Devices have a built-in receiver, so we can still talk to you even if you don’t have a mobile phone. For more information, please visit folkestone-hythe.gov.uk/ lifeline or contact our team today on 01303 242615. Lifeline365 a fully accredited service provider of the Telecare Services Association
Volunteers and community rally to help in COVID-19 crisis The incredible response from local communities across the Folkestone, Hythe and Romney Marsh area has hugely helped those facing challenges as a result of COVID-19. More than 600 people answered an appeal in March for volunteers to provide vital assistance to those required to shield during the initial stages of the pandemic or were isolating with no family nearby to help. The volunteers, including some on furlough, joined forces with the three community hubs funded by Folkestone & Hythe District Council and run by the Three Hills Sports Park in Folkestone, Hythe and Lyminge Age UK and the Romney Marsh Day Centre. They teamed up with existing volunteers and staff of the organisations and to date they have:
Sign up to vote by post in 2021 The following elections are due to take place on Thursday 6 May 2021:
When the immediate need for help getting food eased off in early summer, the hubs and their volunteers were able to give more time to addressing needs such as loneliness and concern about going out after months of isolating. With help from £17,015 National Lottery funding from Sport England’s Tackling Inequalities Fund, the hubs have organised all sorts of exercise sessions to boost health and wellbeing for all age groups. One of the grateful recipients was 94-year-old Elsie Walton who is pictured above right with F&HDC Cabinet Member for Communities, Cllr Jenny Hollingsbee and Romney Marsh Day Centre Chief Executive Officer Jon Wilson. The community hubs are still operational. Find out how to get support at folkestone-hythe.gov.uk/coronavirus
Can you help? The hubs are seeking new volunteers, in particular those who might be able to help over the festive season and drivers who could deliver shopping. Anyone able to volunteer is urged to visit the F&HDC website to register their interest at: folkestone-hythe.gov.uk/community-hub
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Police and Crime Commissioner election
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Kent County Council elections
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Folkestone Central ward of Folkestone Town Council by-election
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Sandgate Village ward of Sandgate Parish Council by-election
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New Romney Town ward of New Romney Town Council by-election
If you normally vote at a polling station but feel anxious about leaving home at the moment you may want to consider a postal vote. Please contact the elections team on 01303 853497 or via email at elections@folkestone-hythe.gov.uk to request a postal or proxy vote application form. Applications for postal votes must be received by 5pm on Tuesday 20 April 2021. Applications for proxy votes (someone voting on your behalf) must be received by 5pm on Tuesday 27 April 2021. If you are not already registered, to vote in these elections you must apply to register by midnight on Monday 19 April 2021.
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Keeping your community safe A message from Chief Inspector Andrew Brittenden from Kent Police.
“ Some fantastic results have been achieved within the district over the last few months.
ensuring they take their responsibility to keep our young people safe.
We have taken the fight to county lines drug dealing within the district, conducting around 40 warrants in properties that were suspected to be used to store and supply harmful drugs which would put vulnerable people at risk from exploitation.
A number of road safety checks have also been carried out. These have resulted in the prosecution of drivers for speeding offences and seizures of uninsured vehicles making our district a safer place to be.
Custodial sentences have been secured for a number of dealers and over £1 million worth of drugs, knives and other harmful weapons have been seized. We have also secured court orders to close down properties involved in drug supply and the associated anti-social behaviour that they attract.
Your Community Safety Partnership
Extensive work has also been carried out in the district to reduce incidents of serious violence and knife crime. This has included conducting joint operations with British Transport Police to disrupt and deter people from bringing dangerous weapons into the town. People have been scanned entering town using equipment such as knife arches and knife wands. Sweeps of the area have also been carried out to search for any discarded or hidden weapons. We have also worked with the shops, pubs and nightclubs in the town to distribute Emergency Trauma Packs. These are enhanced first aid packs – funded by the Police and Crime Commissioner - designed to reduce the effects of serious injuries. In partnership with the Kent Police Violence Reduction Unit we have arranged test purchases using our Police Volunteer Cadets. Our cadets have visited shops in the district to try and buy knives so we can then provide feedback to the stores,
”
Your local CSP has had a big impact in the district recently. Sadly there has been a significant rise in anti-social behaviour (ASB) nationally which has also been in the case in the district and as a partnership we have successfully dealt with a number of long-running incidents. Some of these have been addressed through closure orders where a premises or residence is closed to safeguard businesses and neighbours from the disruptive ASB of tenants or owners. Multi-agency operations are also regularly run to support vulnerable people and the homeless. The broader issues which the partnership focus on are detailed in the Community Safety Partnership plan 2020/2021. You can find out more at folkestone-hythe.gov.uk/ community-safety/partnership-plan
Community Safety Partnership The Folkestone & Hythe District Community Safety Partnership includes F&HDC, Kent Police, National Probation, Porchlight, Forward Trust, Rainbow Centre, Rough Sleeper Initiative, Violence Reduction Unit, KCC and Kent Fire & Rescue Service among others.
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FOLKESTONE & HYTHE DISTRICT
COMMUNITY SAFETY PARTNERSHIP
CALL TODAY FOR YOUR
FREE VALUATION
01303 255 335 milesandbarr.co.uk