WELCOME INSIDEPLACESMANAGEMENT

Hi everyone, and thanks for picking up the second edition of Inside Places Management Magazine! We hope you enjoyed the first issue, and it’s great that we have our first Spot the Difference winner!

I’m delighted that since the last issue, self-assessment is now live for the Reward and Competency Initiative (RACI) and I really hope those of you who can complete it have done so – it was your feedback that made it happen.

We’ve launched our new People Promises (page 6), which are also based on Colleague feedback (including the poll you answered at January’s Business Briefings). Our People Promises describe what we stand for and how we do things around here, and were launched with a brilliant video featuring some of our very own PM Colleagues.

I know that so many of you already live the People Promises day in, day out, so I’m sure they resonated with you.

In the last magazine I talked about our drive to make things easier for Customers and Colleagues across Places for People and how, for us in Places Management, we’ll be leading the way with a focus on Effortless Repairs. At our upcoming

Roadshows; our theme is ‘Our Drive For Effortless’ and we’ll talk more about how we’re making things better for you, for each other and for our Customers.

So, without further ado, grab a brew and have a read of the magazine. Here are some of the things we’re talking about in this edition:

■ How we’re growing and attracting the right People with our work on learning, apprenticeships and recruitment (pages 13, and 15).

■ More examples of how you and your Colleagues are doing the right thing for Customers and each other, every day (page 8).

■ How Our Place Rewards can save you money on your shopping (page 9).

■ How you can recognise Customers who go the extra mile through our Community Matters Awards (page 12).

■ The progress we’re making against our ‘You Said, We Did’ themes (page 11).

■ The strides we’re making in our drive for Effortless (page 13).

… And lots more!

Keep sharing your feedback by emailing pm.staffsuggestions@placesforpeople. co.uk, and I’ll see you at the Business Briefing Roadshows in June – I’m really looking forward to it!

Dates for your diary

16th June: Newcastle

20th June: Edinburgh

22nd June: Leeds

23rd June: Preston

26th June: Derby

27th June: Huntingdon area

28th June: Milton Keynes

29th June: Bristol

A quick chat with Repairs Scheduler Ikram Patel