1 minute read
DARING CARE TO
Product Delivery Co-ordinator
Jack McKenna told us about a Customer who
DEFINITELY needed our help
“We came across a resident that wouldn’t let us into his property because, due to health issues, his flat had deteriorated to the point that it was unfit for visitors. This meant that for over a year he felt unable to raise repairs, nor able to arrange a visit from an occupational therapist,” said Jack. “He was, however, actively seeking out help and wanted his flat cleared. Which we managed to achieve in only a few weeks, working collaboratively with the Place Team and acquiring funding from Tenancy Sustainment & Tenancy Enforcement
“When I visited after the clearance, he was delighted to be able to allow me to enter his property and all required repairs have been scheduled in. On top of this, the Customer will receive new heating and bathing facilities as part of the investment works, and he is finally able to arrange a visit with Bedford adult social care to get the help that he needs.”
PROUD DAD!
Plumber Lee Slack marked his first-ever Yammer post by sharing the appearance of his daughter and her friends on ITV’s Britain’s Got Talent What a total star!
ECO WARRIORS!
Cleaners Helen Toland Jones and Sharon Smith went along to innov8, a cleaning innovation and sustainability show at Old Trafford in Manchester. Looking at eco-friendly products, new equipment and waste-reducing practices, they really got stuck into the day!