BUSINESS PROFILE
Dr Shal Anand
Dr Sachin Anand
The dental industry faced mammoth change amidst the global pandemic the gap between the great and the average widening more than ever. What exactly is it that separates the two? Dentalessence share their experience of how they began, where they are going and the ongoing battle of changing the ‘age old’ perception of dentistry
THE DENTALESSENCE FAMILY If you took a national survey of how people feel about visiting the dentist, it would be safe to say that the majority of that feedback would be negative. “When we decided to embark on this journey, opening a group of practices site by site - altering that perception was our sole focus. It’s an all-encompassing task, requiring all arms of the business to be in sheer synergy.” Synergy which starts at home. As a brother-sister partnership, owners Dr Sachin Anand and Dr Shalini Anand share an inherent talent in dentistry and more importantly, it’s compassionate delivery. Sachin says “I decided to buy my own practice as a principal when the new NHS contract kicked in during 2006. It seemed like the right time for me to venture off with my own ideas and aspirations. Knowing that Shal was due to qualify a few years after this, it would
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allow us to then move forward with further plans to expand as a brother-sister team.” In 2009 the pair branched out, acquiring a second practice in Weybridge, followed by a third in Worthing, a fourth in Sompting and then their latest acquisi-
tion in Haywards Heath. Shal says “Our current focus is streamlining our processes, making the patient journey as simple as possible and our delivery seemless. The goal is to be regionally recognised as the best dental practices in Surrey and Sussex, which we feel we have made headway towards”
