Malfunctioned elevator

EMERGENCY PREPAREDNESS

•DO NOT panic. In case you are stuck in an elevator, please:

•Press EMERGENCY button to alarm the Management Office/ Security guards.

•Report your status via communication device available in each elevator.

•Report immediately the number of old people, pregnant women and/or children in the elevator and if an ambulance is needed.

EMERGENCY PREPAREDNESS

CIVIL UNREST & DISTURBANCE

If there is civil unrest outside Azura, security staff will immediately block all entrances to the building. The Management Office will inform the nearest police station about the unrest and inform the Apartment Owner(s)/ other Residents verified information on the unrest.

To deal with extremists:

•Try to keep calm.

•Isolate the extremists in an unoccupied area.

•With support from other staff, try to settle the dispute calmly through negotiation and discussion.