May 2014 Volume 45 Issue 5
Contents President’s Column ................................................................................................................................................ 2 Welcome to the May Edition .................................................................................................................................. 3 Call for Volunteers: Newsletters preparation ......................................................................................................... 3 Our Sponsors ........................................................................................................................................................... 4 Events Calendar....................................................................................................................................................... 5 Take our PMP Exam Coaching Class! Autumn 2014 edition .................................................................................. 5 rd
PMI Netherlands Summit 3 Edition ...................................................................................................................... 6 PMI – Agile Certified Practitioner training coming up soon! .................................................................................. 7 Winning Project Teams workshops ......................................................................................................................... 8 Focus on PM Research ............................................................................................................................................ 8 Agile LIWg White paper Chapter 4 Agile Project Management Leadership ........................................................... 9 Massawa – play and learn ..................................................................................................................................... 10 Call for Volunteers: Assistance in development of a Serious Game on Project Management ............................. 12 PMBOK Guide Pocket companion in Dutch! ......................................................................................................... 13 Recently certified PMI Netherlands members ...................................................................................................... 13 PMI Journals .......................................................................................................................................................... 14 PMI's Communities of Practice Webinars June .................................................................................................... 14 Let’s stay in touch ................................................................................................................................................. 15 Project Management Humor ................................................................................................................................ 16 Get inspired ........................................................................................................................................................... 16
President’s Column Time flies when you are having fun. So I must have had plenty of funny as all of sudden I realize that we are about to enter June. What happened to the past month? Somebody must have stolen days or even weeks…. Cees Pijs After challenging project times success was finally there. After spending President awfully more time and money and de-scoping we finally delivered the first part of a new service that is considered to be of strategic importance for the customer I am working for. What a great pleasure to see the first customers picking up the service without having started promotion yet. Looking at it from our profession we broke every traditional rule known as the golden triangle. We deliver month late, spent much more money than was planned for and had to de-scope, re-scope and whatever xx-scope to make it happen. When demonstrating the new service to peers I mentioned, there it is no more my principal clearly expressed but it is also no less. It looks like that we, in this project, as happens in so many projects, have crossed the thin line between failure and success. This time we ended at the success site of this line, mainly because it was an important step for my customer hence time and budget constraints were flexible as the customer wanted this achievement. Every project is, by definition, unique therefore what defines failure or success is unique as well. Besides project success and failure are very close. So that is how we decided to have this as our Summit 2014 theme (see www.pmi-netherlands-summit.com). We compiled a program worthwhile at least considering of attending. Seats are still available! Next to the Summit exciting news is that the Dutch translation of the companion to the PMBOK® 5th edition is now available. It is called PMI’s PMBOK® Guide in een notendop. Volunteers worked together with Van Haren Publishing and there it is, yet another successful project. We will officially launch the “little” book at our Summit so another reason to participate I would say. And then I didn’t mention the Spanish translation of this “little book” and the German translation on its way. It clearly shows what volunteers within the PMI community are able to achieve and what I fancy most is that it, as little as it is, underlines the global reach of PMI. One of the many reason to join this community of 450.000+ members worldwide and about 900 members in the Netherlands. Looking forward meeting you at the Summit or one of the other events we are preparing.
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Welcome to the May Edition I have the pleasure to welcome you to the May PMI Netherlands Chapter Newsletter. If you are looking for volunteer opportunities please pay your attention in our 2 calls for volunteers. In this issue again you can enjoy Focus on PM Research article – this time about stress. Our Agile Local Interest working group has prepared for you 4th chapter of the White paper – Leadership in Agile projects. We have also few invitations to upcoming events and of course approaching PMI Netherlands Summit! You will also find this time a short article I wrote about learning through playing games and as always are waiting for you some news from PMI.org and PM Humor.
Małgorzata Krakowian Director Marketing and Communications
Call for Volunteers: Newsletters preparation
I would like to announce that I'm looking for volunteer(s?) who would like to help me with newsletter preparation. I hope you are happy with current quality but I feel there is always a room for improvement. So if you wish to help with putting together next newsletter releases and enjoy "publishing" work, please contact communication@pmi-netherlandschapter.org In return I promise: fun, satisfaction, my gratitude and some PDUs ;) Małgorzata Krakowian Director Marketing and Communication
Cover: Tulipfield in Holland by BKP
Editorial Office: Małgorzata Krakowian Karen Obi Contact: communication@pmi-netherlands-chapter.org
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Our Sponsors Thank you to all our sponsors for their generous support! GOLDEN SPONSORS
SILVER SPONSORS
PARTNERS
FACILITY SPONSORS
Want to become our sponsor?
Please check our website for more information.
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Events Calendar PMI Netherlands Chapter
Other June 2014
June 2014 PMI Netherlands Summit
More info
10
PMP Exam Coaching Class 1/4
More info
September 2014
1
PMP Exam Coaching Class 2/4
More info
15
PMP Exam Coaching Class 3/4
More info
12 October 2014 11
30 10
November 2014
29
PMP Exam Coaching Class 4/4
13-14
Northern Star Consulting - Certified ScrumMaster class at Zeist Winning Project Team workshops
More info
Threon - CAPM Certification Prep
More info
Risk Zone Summit 2014 (Munich, DE)
More info
Synergy 2014 – PMI UK Conference (London, UK) Threon - Project Portfolio Management
More info
More info
November 2014
More info
13 26
Take our PMP Exam Coaching Class! Autumn 2014 edition We are happy to announce that next PMP Exam Coaching Class will take place on:  11 October, 1 November, 15 November, 29 November
Registration for the next PMP Exam Coaching Class is now open.
Deadline for registration: 24th September 14:00 Already certified? Please forward this information to your colleagues.
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More info
PMI Netherlands Summit 3rd Edition
After the very successful and highly rewarded first two Editions, PMI Netherlands Chapter and CKC Seminars organize the 3rd Edition of PMI Netherlands Summit on June 12th, 2014 at FIGI in Zeist. The program provides high quality content to the project management community, presented by national and international thought leaders and experts with this year’s central theme: The thin line between project success & failure. During last month three new sponsors joined us in making the 12th of June an unforgettable event: WIN Project Support, AMI-consultancy and Valid. Bernard Roduit (our EMEA chapter mentor) wrote: “On that date, for business reason, I would not be available and therefore I must unfortunately decline your kind invitation. I know several keynote speakers and it will be for sure a great event! I wish you the best event possible and thank you again for the opportunity.”
Visitors of PMI Netherlands Summit 2014 receive a free copy of “Taming Tigers. Do things you never thought you could” by Jim Lawless
Block this day in your agenda and be part of a great experience for only € 195. There are still some tickets available. There is even a possibility to get free ticket: FOR EVERY € 1,000 (one thousand Euro) SPONSOR INCOME YOU RAISED (for example via your employer), YOU WILL BECOME A FREE ENTRANCE TICKET. So push your organization and be an ambassador for our great Project Management community!! PMI Netherlands Chapter & CKC Seminars http://www.pmi-netherlands-summit.com/
Check PMI Netherlands Summit webpage for more information.
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PMI – Agile Certified Practitioner training coming up soon! In today's businesses managing change has become part of the daily routine. Change is evoked by lots of factors like the economic crisis, increased competition, need to diminish costs, changing preferences of customers, increasing regulations on social & safety & environmental aspects, internationalisation, impact of new (social) media. This dynamic environment and increased complexity makes delivery of successful projects more and more difficult. Failure is often caused by the inability of traditional, waterfall based project management methodologies to deal with dynamics. The management principle of being in control evokes more and more control mechanisms instead of creating more flexibility. The traditional project management approach is too much time-consuming. Businesses need to be able to change quickly in order stay competitive. Agile project management offers a way out when you are confronted with a highly dynamic project environment. The PMI – Agile Certified Practitioner qualification aims to enable project management professionals practicing Agile project management in such a way that it evokes benefits for the business like satisfied customers, reduced time to market, higher productivity, lower waste/costs, more involved specialists. Lagant management consultants, specialized in project-, program- and portfolio management, now offers interested project managers and Agile consultants a PMI-ACP training in the Netherlands. The training will make participants more familiar with the backgrounds, principles, methods framework (a.o. SCRUM, XP, DSDM) and Agile project life cycle. We aim to increase Agile project management skills regarding to delivering business value, getting stakeholder commitment, active participation of users, managing risks, structuring an Agile project, boosting Agile team performances, adaptive planning and control, continuous improvement. We expect participants to become more aware of the personal leadership and organizational consequences when practicing Agile project management. Combining the training experiences with self-study based on our ACP elearning environment you will be able to participate in the PMI- ACP exam successfully. The 3 day ACP training will start in September 2014. See PMI-ACP training details. For more information see www.lagant.eu
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Winning Project Teams workshops The Winning Project Teams is a highly practical workshop, which enables you to use the latest developments in business psychology to create winning working relationships within the project teams and with all project stakeholders. During this workshop you will learn about feedback, communication and motivation as the key factors of successful collaboration. Join the training in Amsterdam on June 30-July 1! For more details, visit: http://wpt.stamfordglobal.com As a PMI Netherlands chapter member you can save 10% on the tickets if membership is indicated on sign-up
Focus on PM Research Welcome to the Focus on PM Research column of this Newsletter. The idea is to brief you about thought provoking results from investigations about Project Management around the world. Sometimes the news item will be brand new, sometimes not. The purpose is to give you a bench mark to compare your own insights with. May 2014 Is working in projects stressful? And, if it is, what are the consequences Dr. Peter M. Storm and what can we do about it? Kennis&Co / AMI Jeffrey Pinto, Shariffak Dawood and Mary Beth Pinto* investigated these consultancy questions through a survey among 353 project managers, project engineers, project executives, project team members and other persons involved in projects. Dr. Peter M. Storm Their survey is based on the so-called Demand-Control-Support model. The modelKennis&Co says, in / Ami Consultancy brief: when you experience your job as very demanding and when you have little control over when and how you should do the tasks of your job and when you do not get support from your colleagues then it is likely that you feel stressed and that, if this situation continues, you run the risk of getting a burn out. To answer the first question: yes, the results of this study show that project-based work is stressful. The consequences are somewhat different for men and women. Men tend to become cynical as a result of job stress. Woman tends to become emotionally exhausted. Recognize this from your own experience? What can we do about it? Well, the results show that the underlying Demand-ControlSupport model operates as expected. If job demands increase during the course of a project and you don’t want your people to become cynical or emotionally exhausted then take care that their level of control over their work increases and that they support each other in their work. How to do that? Some of my earlier research** suggests one way of increasing levels of control and mutual support. And that is by stimulating joint team learning. Specific team learning behaviors are for instance: exploring the future of the project together, reviewing work processes and looking for improvements, asking for feedback from stakeholders and 8 PMI Netherlands Chapter | Postbus 90261 | 1006 BG Amsterdam - Vakvereniging voor Project-, Programma- en Portfoliomanagers www.PMI-Netherlands-Chapter.org
experimenting with new solutions. Of course, it takes time to implement team learning practices in your project and that may increase the job demand level a bit. But if you do you’ll see that both job control and mutual support will increase much more. *Pinto, Dawood and Pinto, “Project management and burnout”, International Journal of Project Management, 2014, issue 4, p. 578-589. **Storm, P., Savelsbergh, C. & Kuipers, B.S. Learning For Success: How Team Learning Behaviors Can Help Project Teams To Increase The Performance Of Their Projects. Newton Square: Project Management Institute, 2010 Regards and … keep those stress levels down, Peter Storm peter@kennisenco.nl / www.ami-consultancy.nl
Agile LIWg White paper Chapter 4 Agile Project Management Leadership When answering previous questions on when and how to apply Agile as a successful project management method we have asserted that leadership is important in projects that have to be run in a highly dynamic environment. This is not so much about “doing things right”, but more about “doing the right things” that add value for stakeholders. Leadership of project managers refers both to internal (team related) relations and external (stakeholder related) relations. Creating a shared vision and getting commitment from important stakeholders has been defined as a critical success factor in projects with high dynamics. In this part 4 of our white paper series on Agile project management we try to find the answer to the question: what personal consequences will Agile project management have for the project manager? Answering this question we first defined the differences between management and leadership. From the perspective of a project manager this does not mean that he or she should change the personal management style completely; it is more about integrating two important leadership style elements: servant leadership and connective leadership. Next we defined important domains and competences that are relevant for servant leadership when helping and enabling the Agile development team to do their job. Then we defined important domains and competences that are relevant for connective leadership when connecting with relevant stakeholders and their values, even though these values and related interests seem to conflict. When looking for answers on how to integrate these leadership aspects in one’s personal project management style we found D. Goleman’s concept of emotional intelligence very helpful. Finishing this paper on leadership aspects of Agile project management we will give our view on the question what the organizational (- cultural) consequences will be when applying Agile project management methods becomes a routine for the business. Definitely for
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traditional hierarchical organizations that are confronted with the challenge to become Agile at a business level a profound change is necessary. Finally we will summarize what makes Agile projects successful seen from the project manager’s perspective. Contents 1. 2. 3. 4. 5. 6. 7.
Introduction Leadership Servant leadership Connective leadership Personal growth towards emotional intelligence Organizational consequences Making your Agile projects successful Read more.... (pdf)
Massawa – play and learn Last month I finely had opportunity to visit my home town, Kraków in Poland. Of course as I always do, I checked if local PMI chapter is organizing an event that time. I was lucky and I had great opportunity to take part in Massawa game, shortened version of training given by Octigo. Massawa simulates the realization of a complex construction and its purpose is to not teach us PM theory but it is focused on soft skills and increases of awareness of the role of projects. For me it was Małgorzata Krakowian a great opportunity to check myself in roles I’ve never worked. At the Director Marketing and beginning of the training every small group was supposed to assign Communications roles to the members and I volunteered to be in Steering committee. The definition of what do each role was not given and we had to work it out within the group. I saw my role as giving directions and support for PM if needed. Unfortunately other 2 members of the committee wanted to control everything – micromanagement in purest version. I was completely shocked and I saw how everyone (including PM) was threatened. For first few minutes no one dare to speak – even PM. Since I hate micromanagement I’ve decided to do something and I gave an advice to my colleagues in committee that maybe this is not what they should do. I took 10 PMI Netherlands Chapter | Postbus 90261 | 1006 BG Amsterdam - Vakvereniging voor Project-, Programma- en Portfoliomanagers www.PMI-Netherlands-Chapter.org
them on the side and we discussed what we want to achieve. They told me that they are acting that way because no one was working and they felt responsible to take an action. For me it was clear that people were confused since it was a new project, new roles, new rules and instead of hurry them we should help them understand all those aspects and only this will drive us to actions. We did so and we asked our PM to start the project with one thing in mind… “We are always there for her if needed”. Our project members started to work and since we saw first results and their engagement two of us decided to join work and become good ghosts for team members (where needed). Personally I wanted to take advantage of this opportunity and watch people working and communicating. It was a great pleasure to see them building, making decisions and collaborating. I really enjoyed this training. I was always wondering how I would behave if I had to be in such role – now more or less I know. I’m happy that I didn’t jump into micromanagement style and was able to trust the project team. With this article I would like to encourage you to not only focus on learning theory but let yourself to explore soft skills trainings. Such simulations will give you safe opportunity to try different behaviours in practice. Finally I would like to great my wonderful project team, PMI Kraków and training organizers Octigo. It was a pleasure to spend few hours of my holidays with you
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Call for Volunteers: Assistance in development of a Serious Game on Project Management Will you participate in creating a cutting edge serious game for training soft skills for project managers? We are looking for project managers, junior and senior, to assist in putting PMI’s project management knowledge into the game. Together with you, we will design ways to implement project management knowledge into the game in line with PMI’s PMBOK Guide®. PMI Netherlands Chapter has partnered with Grendel Games (www.grendel-games.com) and M-engaged (www.mengaged.com) to create a serious game for (project) managers. The purpose is to train soft skills like leadership, communication, conflict handling, negotiations etc. The project goal is to deliver a working demo version before the end of this year. The game is aimed at (junior) project managers. To create a successful game, from PMI’s perspective, project management knowledge from the PMBOK Guide® and experience based upon this knowledge is needed. The project includes the use of cutting edge motion capture techniques and facial expressions in a space laboratory setting. The study work has been done. The first studio activities have taken place and game design is underway. Now it is time to include project management knowledge in the scripts and the gameplay. You’re help is needed! We want to discuss with you, create scripts and game situations and finally like you to test the prototype. The research on this project has taken quite some time but it has now come to the final stage where development and project management knowledge needs to be combined. Look at the images to get an impression where your project colleagues can train soft skills in the future. In the project we (and maybe you) work together with experienced game designers and developers. Also part of the project is a skilled psychologist. If you’re interested or have additional questions please contact René Vielvoije (operations@pmi-netherlandschapter.org).
Bertrand Weegenaar / René Vielvoije M-engaged / PMI Netherlands Chapter
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PMBOK Guide Pocket companion in Dutch! We are proud to let you know that PMBOK Guide Pocket companion in Dutch is ready and you can buy it! Please visit PMI book shop
Recently certified PMI Netherlands members The PMI Netherlands Chapter Board congratulates the following members with achieving their credential in April/May: Name, Credential
Mr. Claudio Gaiaschi Mr. Fred Ritsman Mr. Michael Todaro Mr.Ronald Aalders Mr. Richard Houben Mr. Jacques Verspeek Mr. Herman Chrisstoffer Mrs. Karin Flanderijn Mr. Steven van der Kooye Mr. Meinte Wildschut,
PMP PMP CAPM PMP PMP CAPM PMP PMP PMP PMP Great job!
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PMI Journals
PMI's Communities of Practice Webinars June PMI Community of Practice webinars are available exclusively to PMI members, and at no additional cost. Participants may claim 1 Professional Development Unit (PDU) per one hour webinar. 12 13 13 16 17 17 17 24 26 26 26 30
Use of mobile devices in construction projects Lessons from Evaluation of World Financed Projects The Journey To The South Pole Workforce Analytics - Applied to Project Management in Govt Develop Your Change Intelligence Idea Mapping Embedding Quality Contemporary issues in PM maturity Utilizing EVM to Combat Corruption in ID Organizations Five Practical Strategies for Big Data Projects Integrating Value Engineering and Project Management Benchmarking Your HR Technology Roadmap: A Govt Case Study
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Let’s stay in touch Our webpage is the main source of information about the PMI Netherlands Chapter: http://pmi-netherlands-chapter.org You can also sign up here to get Chapter news on your email.
Join our LinkedIn group: http://www.linkedin.com/groups/PMI-Netherlands-Chapter-130083 share your thoughts and join discussions. We will also inform you about Chapter events, Newletters issues and other PMI news. You can also follow our company page: http://www.linkedin.com/company/pmi-netherlands-chapter
Check out our Facebook Fan page: https://www.facebook.com/PMINetherlandsChapter which was set up to inform you about recent news and for community building purposes. We will let you know about Chapter events, Newletters issues and share with you our meetings’ impressions.
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If you miss our Chapter meeting or want to hear it again, now you can check our YouTube channel where we publish recordings from our events: http://www.youtube.com/user/PMINetherlands
To make reading our newsletters more convenient for you, we’ve created an Issue account where you can find all our newsletters: http://issuu.com/pmi_netherlands_Chapter
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Project Management Humor
Get inspired You lead people. And manage things. Get it right, and it will be easy. Confuse them and it will be hard. You cannot lead things. And people don’t want to be managed.
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