PMINLCH Newsletter August 2017

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Newsletter August, 2017 | www.pmi-netherlands-chapter.org |

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Editor's Note Recent PMI certified members Events Calendar Overview Project Management in Action PMI Netherlands Summit 2017 Help Wanted / Volunteers Chapter Meeting October 11th: Espionage and Cybersecurity in projects Global PMI Article: What Could Go Wrong? Improving your organization’s risk management practices is a project in itself Do it the first time right - Take our PMP Exam Coaching Class! The Five Big Changes Project Managers Need to Make Intl. Project Management Day 2017 (IIL Online Conference) Our Sponsors Month’s Newsletter Contributors Let’s Stay in Touch

Editor’s Note Nowadays organizations face a fast business environment, where customers have more options and higher expectations. Companies should inevitably change and implement transformation programs that will enable them to keep up the dynamism of the market. The aforementioned programs are then translated into a number of projects with different scopes, all aligned to the governing program. To develop the project, the project manager has to decide on the resources needed within the existing constrains and limitations. Hence, it is very important for the project leader to efficiently organize and control these resources in close coordination with the project team. Although, most of the time the project manager will be connecting the dots and driving project communications, sometimes it will be necessary to look at the big picture. The capacity of the project manager to zoom out and to properly manage resources will have a great impact on the project success. In this context, let’s follow the wise words from the great philosopher Socrates: “The secret of change is to focus all of your energy not on fighting the old, but on building the new”.

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Congratulations to Recent PMI Certified Members Name

Credential

Mr. Bob Oudenaarden

PMP

Mr. Hans van de Vrugt

PMP

Mr. Bingcheng Luo

PMP

Dr. Mark van Helvoort

PMP

Sander Heessels

PMP

Fred Op t Land

PMP

Mr. Damir Ramazanov Ph.D.

PMI-RMP

Mr. Richard Wesselman

PMP

Events Calendar Overview September Global PMI 13 18-21

Virtual PMI Organizational Agility Conference 2017 2017 SeminarsWorld® in Nashville

More info More info

PMI NL Chapter 23

PMP Exam Coaching Autumn 2017

More info

PMI NL Chapter Sponsors 12 19 26

Threon – Project Management Fundamentals Threon – Project Portfolio Management Threon – Accelerated PMP Prep

More info More info More info

October PMI NL Chapter 11

Chapter Meeting: Espionage and Cybersecurity in projects

More info

Global PMI 24-27 28-30

2017 SeminarsWorld® in Chicago Pre-Conference PMI® Global Conference (Chicago, Illinois, USA)

More info More info

PMI NL Chapter Sponsors 05

AMI - Engage! De masterclass voor Change Leaders

More info

Link to Event calendar on Chapter website

Project Management in Action ☺

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PMI Netherlands Summit 2017 Reconstructing Project Management.

Project Management 0.5 explore the essence So, in this Summit we will explore the essence of project management. What is the key role of project management, what are the required capabilities? The goal is to create a highly interactive summit, a true learning experience in which we, all together, will discover what project management is all about.

“Everyone has a plan: until they get punched in the face” ~ Mike Tyson We believe it is time to reconstruct project management as a discipline. In a world where disruption has become the norm, where boundaries between disciplines are fading and where multi-disciplinary collaboration is perhaps the only way to ensure lasting business and transformation results, it pays off to think without a box, to go greenfield to an extreme, and to reinvent who we are as project managers. In order to do that we have to go back to the essence of what it means to do the work we do, to set that off against the essence of the world we now live in and to come up with core ways of working and being that will actually make the difference.

You’re invited to participate in this leading conference on Project Management by submitting an innovative best practice or workshop corresponding with our themes. If you would like to submit a valuable suggestion, take a look into the conditions and submit your paper before April 27th 2017. Go to the PMI Netherlands Summit 2017 website and find out more.

The 2017 challenge… We are preparing for a highly interactive conference. You will be challenged to participate and contribute, speakers are facilitators and will encourage engagement. Preferably we limit the use of traditional means like slides. Rather we would like speakers to encourage dialogue and capture the essence of project management looked at from different viewpoints. While interacting we will reconstruct project management. The objective is to conclude this conference with a debated, if possible shared, view on “project management 0.5 – a reconstruction of project management”.

Not submitting a paper, but interested in a PMI Netherlands Summit ticket? Very early bird members of the PMI Netherlands Chapter receive a huge discount! Register now and visit this unique Conference for only € 147,50. Hurry because this offer only applies to the first 25 subscriptions that are member of the PMI Netherlands Chapter. You can register here. Please tick “I have a discount code” and use discount code PMI17DC147 to receive this very early bird members only discount.

Help Wanted - Volunteer Positions Regional PM Network and Drink Meeting Organizers To organize informal PM Network and drink meetings to discuss PM related subjects; Promote PMI, PMI NLCH in your region and feedback suggestions and subjects to the chapter. Interested? Please contact: membership@pmi-netherlands-chapter.org Social Media volunteer: PMI NL aims to bring value to its members in many ways. With Social media well active these days, we are looking for a volunteer who can help us taking our social media presence to next level, be it Facebook, Twitter or LinkedIn. Interested volunteers to contact communication@pmi-netherlands-chapter.org Video Volunteer: As mentioned above, PMI NLCH has set the objective to bring even more content to its members. In order to make the webinars more professional and entertaining, we are looking for a video volunteer who can film the performance of the webinar: Please contact director Events at events@pmi-netherlands-chapter.org

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Chapter Meeting October 11th, 2017: Espionage and Cybersecurity in projects Nowadays, cybersecurity is a here-to-stay topic in the day-to-day operations. Employees are clicking on phishing mails, are losing data carriers such as laptops or USB sticks, and share – usually with good intentions - information with unauthorized people. We ourselves as human beings are the weakest link. Enforce that link by raising the level of security awareness of your employees. From highest to the lowest level in the organization, from boardroom to work floor and in particular in projects with team members from different organizations and geographic locations! Kevin de Kok and Patrick Aussems, both security specialists at Valid, will guide you through the world of cyber security, show you the dangers and means for raising the level of security awareness. Part two of our meeting will be facilitated by a sr. representative of the AIVD who has almost 30 year of experience with counter-intelligence and who is sharing his knowledge with organizations that want to raise awareness about the risks of espionage. Espionage is aimed at political, military and more and more also at economical information. Foreign intelligence agencies are interested in organization that use or have access to information that can influence in these areas. They can access this information by means of a technical breach, but more often human error and ignorance is the weak spot. Therefor it is important to be aware of your own behavior in work and personal life and to be alert on the behavior of your colleagues. The AIVD will show us how foreign agencies operate, will give concrete examples and will show us that every person can be of interested and serve as the gate towards information…. Our host will be our gold partner Valid Flight Forum 565, 5657 DR Eindhoven Capacity: 60 seats Agenda: 17:00 18:00 -

Registration, sandwiches and refreshments Opening, welcome and introduction by the PMI Netherlands Chapter

18:05

Introduction of our host Valid, by Koen Lambooij, Delivery Manager at Valid

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18:15 Cybersecurity in projects & organizations - Kevin de Kok and Patrick Aussems, both security specialists at Valid 19:15 Break 19:30 Counter-intelligence and espionage – sr. representative of AIVD 20:45 21:30

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Wrap-up & Networking drink Closure

Publication on our website will be ready in a short term, please watch your mailbox for more information.

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Global PMI Article What Could Go Wrong? Improving your organization’s risk management practices is a project in itself

By Alexander Strazmesterov, PMP In an era of disruption, organizations have to reduce surprises at every turn. Yet only 60 percent of organizations always or often apply risk management practices, according to PMI’s 2017 Pulse of the Profession® report. Optimizing an organization’s risk management approach can often be a lengthy and complex project. The following seven steps will help you develop your own blueprint and ensure a successful implementation.

5. TAKE A TEST DRIVE: Select suitable pilot projects on which elements of the new approach can be tested. It is best to test an early, incomplete risk management approach so there’s time for problems to be corrected. Initial pilots are also an opportunity to include leading external experts or consultants, such as for quantitative risk analysis. Their feedback can help you fine-tune your risk management approach. Finally, pilot projects can help spread the word around the organization about your revised approach.

1. FORM A KNOWLEDGEABLE TEAM: In addition to project managers with deep experience in the organization’s risk management practices, the team should include stakeholders from all major project disciplines. The team should then develop a charter and agree on roles and responsibilities, including how to involve decision makers.

6. DEVELOP A TRAINING PROGRAM: Your work likely will reveal gaps in general risk management knowledge at your organization. Employees also will have to be trained on the new processes. Look into what specific training certain stakeholder groups need and develop a practical training agenda. I’ve found it helpful to divide the material into small chunks that can be immediately applied in a simulation game. I use a sample project from a different industry to help get employees out of their old risk management patterns of perception or behavior. Participants are organized into small working groups. As the training into the new risk processes proceeds, the working groups should record the results of their risk identification, quantitative risk assessment and risk response planning so they can refer to it later. Finally, enrich your seminars with different instructional formats, such as quizzes or videos.

2. ESTABLISH A PHASED APPROACH: Depending on the size and complexity of the organization and team members’ other tasks, it could take up to two years for your new risk management processes to be ready for final implementation. If you anticipate a long project, break it into phases. This allows upper management to approve the work—or make adjustments—at specific times midstream rather than at the end of the project. These phases might comprise the following: an analysis of the situation, conceptual and detailed development of the new approach, piloting, finalizing procedural work and tools, and qualifying and mobilizing resources for the rollout.

7. ENSURE A FACILITATED IMPLEMENTATION: Publish the new or updated procedure for implementation only after the approach has been sufficiently verified through pilot applications. The first projects under the new risk approach should include risk workshops, perhaps led by members of your risk assessment project team. Encourage the project teams not to perceive this as a cumbersome obstacle to project completion, but rather a chance to learn what the facilitators hope to reveal concerning the project’s risks. As the implementation proceeds, feedback and reactions will provide valuable insight to improve both training content and procedures. In the day-to-day rush of ensuring individual projects get completed, it’s easy to overlook organization-wide risk management processes. But a thorough update of these processes can benefit every project your organization touches—right now, and years into the future. PM

3. ANALYZE THE CURRENT SITUATION: Your team’s analysis of the “as is” situation must be thorough and honest. Comb through your organization’s processes, applied methodologies and tools to identify anywhere it falls short of best practices. But don’t forget to note which aspects of your current risk management approach are successful. In addition to examining the technical aspects of risk management, look at your organization’s risk attitude and behaviors. If the new approaches you choose don’t fit your organization’s culture, the project will never succeed. 4. TAILOR YOUR APPROACH: Based on this gap analysis, define what risk management should look like for your organization’s largest and most complex projects. From there, scale the requirements down to smaller projects. Distinguish mandatory processes from optional ones so that the new approach does not become burdensome. For instance, sophisticated quantitative methodologies can be limited to critical projects.

(Extracted from PM Network magazine August 2017)

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Do it the first time right Take our PMP Exam Coaching Class! The Class consists of 4 Saturdays within 2 months, with weeks in between to self-study. The first three sessions will get you acquainted with the Exam format and answer questions in the specific Project Management knowledge areas. Our coaches will discuss the rationale behind the answers with you. Each day is concluded with an overview of the topics for next time. On the last day, you will make a mock exam. You are expected to have self-studied the selected chapters of the provided materials at home before every class. To be effective it is recommended that you have passed the experience and education eligibility requirements (*). Please note: This Coaching Class is based on the 5th Edition of the PMBOK Guide. The 6th Edition of the PMBOK Guide will be released later this year. In the first quarter of 2018 the PMP Exam will be changed to the 6th Edition. So schedule your Exam before the end of 2017 to take full advantage of this PMP Exam Coaching Class. Next Coaching Class dates: September 23, October 14, November 4 and November 25, 2017 (time 10.00 - 17.00). Deadline for registration: Extended until September 12, 2017 17.00, Coaching Class is confirmed Location: Hotel De Bilt in De Bilt, close to Utrecht. Support: Candidates preparing for PMP exams are supported by Coaches with more than 10 years experience. Class size: max. 15 students. CAPM exam: PMP Exam Coaching Class is aimed to prepare for PMP exams, although CAPM-candidates are warmly welcome. Training courses: For Training Courses in Project Management we refer to commercial parties (see our Sponsor page). Language: The language being used is depending on the participants. If there are English speaking attendees, then the coaching class is in English. Pricing: The Fee (inclusive VAT) is covering 4 days of coaching class by highly experienced PMPs, study materials (the PMBOK in English and Rita Mulcahy’s PMP® Exam Prep’ accommodation, lunch and beverages. Different fees are used for members and non-members. In case the applicable study materials are already available this can be marked on the registration form. Fees will be adapted accordingly.

PMI NL Chapter Members (1)

585, - Euro

PMI Members (1)

635, - Euro

Non-PMI Members

785, - Euro

How to apply You can register for the Coaching Class by completing the online registration via our chapter website: https://pmi-netherlands-chapter.org/index.php/events/upcoming-events/917-2017-09-23-pmp-exam-coaching-autumn-2017 To apply with PMI for exam registration please go to the www.PMI.org website. Enrolment is open to eligible (*) PMI Netherlands Chapter members or prospective members and will be treated on a first come, first served. Terms and Conditions: •

Registration is not valid if payment is not completed. You will receive an invoice after payment.

• Cancellation, including refund of fees (minus administration costs), is only possible before closure of the enrolment date and before study materials have been shipped. More Information: contact our Operations Officer (1) Members benefits also include a discount for the exam. (*) To be effective it is recommended that you have passed the experience and education eligibility requirements (see http://www.pmi.org/Certification/Which-PMI-Certification-is-Right-for-You.aspx) and to have planned your Exam, preferably soon after the class.

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The Five Big Changes Project Managers Need to Make As the rate of change in the business environment continues to increase, project –based work has become a vehicle for organizational change management. Only if a project can stand up to scrutiny against the business goals will it be in with a chance – given the importance of aligning projects and programs with organizational strategy to drive success. Business leaders must consider organizational priorities when making investment decisions about which projects to green light, and the significance of project-based work facilitating business growth means that organizations now have to broaden the scope of its workforce. Today’s project managers need skills in leadership, strategy and business management, and all project team members need to adapt in the following ways if they are to keep up with the changing face of project management: 1. Zoom Out As projects evolve to be much more than managing scope, schedule and budget, project-based workers need to reach solutions faster, have a stronger and more direct business impact as well as understand how to implement organizational change through project management. To achieve this, they need to zoom out from the minute detail to see the bigger picture. By doing this, project managers will be able to see how one project affects the other. This will also allow them to successfully recognize and respond to any misalignment between the business strategy and the project execution, as well as mitigate risks before they escalate. 2. Encourage Open Dialogue Project teams need to ensure that they engage with all stakeholders – particularly end-users and internal customers – in open dialogue. Project success is tied directly to customer satisfaction, making it imperative to gather the full requirements – the big picture – from the beginning. Traditional approaches to requirements gathering has often been disconnected from the bigger picture – particularly if focus was only on the technical requirements. Allowing users the freedom to speak their mind throughout the lifecycle of the project can make a huge difference to what information is collected. By encouraging and facilitating open dialogue, the true meaning of success for the end-user can be ascertained, allowing the project manager to explain the positive impact their work will make. Giving people a platform where their concerns are addressed will also help alleviate any negativity associated with a project and make people more receptive to change. 3. Re-set the Boundaries The boundaries that traditionally define the life of a project have expanded so that it’s no longer enough to see a project through to its implementation and call it a day. Success of a project is very often dependent upon the adoption and satisfaction of end-users. Given that most major business initiatives result in change, project-based workers need to take these changes – and the emotions these can bring to the surface for the end-user – into account. Leadership skills as well as relational and communication are therefore essential if a project manager is to gain trust, and in doing so, ensure organizational change resulting from project-based work is successful. Failing to manage change properly can have severe consequences, which is why forward-thinking companies now have teams that focus exclusively on organizational-change management, with the role of Chief Change Officer (CCO) set to become more prevalent as this trend continues. 4. More Visibility Executive sponsors, the de-facto owners of the project initiatives, are taking a more active role as stakeholders and end users become more integrated in project delivery and projects get aligned to strategy. Given their responsibility for the outcomes, executive sponsor engagement is crucial to project success. More active involvement is now seen as a necessary solution to high project failure numbers. According to the Project Management Institute’s (PMI’s) Pulse of the Profession 2016 study, when more than 80% of projects have executive support, more than 65% more projects are successful. The ascent of project management is evidenced by more organizations giving project leaders a seat at the executive table. With this new exposure to senior management, it is even more critical that project-based workers have the leadership, strategy and business skills in order to be able to interact on a higher level. 5. Be Measured New ways to measure success are needed in order to keep track of the overall health and well-being of the project. To measure project health effectively, there should be more insight into the possible difficulties or risks, such as meaningful metrics that cover lifecycle statement (schedule, scope and cost), project health and the path to resolution. These three components and accompanying data are what executives want to hear about. Project-based workers who can provide a project status report on these terms will be more likely to benefit from recognition leading to further opportunities for advancement. All the above have one thing in common – specific skills that are required to meet the demands of this shifting landscape. Skills in leadership, strategy and business management that were not traditionally associated with project-based work but are now becoming increasingly hard to ignore.

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INTERNATIONAL PROJECT MANAGEMENT DAY 2017 An IIL Online Conference | November 2, 2017 People, Passion, And Purpose In A Digital Age

Gain insights from Project Management experts, practitioners, and influencers around the globe, from the comfort of your desk. 5 Keynotes with Q&A. 20+ Speakers. 26 PDUs. Contests & Giveaways. Networking & More. Today’s organizations need the right people to lead the charge into the digital frontier. Those people are project managers whose passion and sense of purpose galvanizes their teams and stakeholders to bring their very best to every project, every day in pursuit of major change. IPM Day 2017, our 14th annual event, encourages attendees to rise to the occasion and make things happen, regardless of their industry. Join other professionals around the globe to learn and share knowledge that will help you advance your career and manage game-changing projects that improve our lives. Pricing: USD $55 per person Use this link and you are entitled for a discount of USD $10

ABOUT IPM DAY 2017 IPM Day 2017: People, Passion, and Purpose in a Digital Age is IIL’s 14th annual event recognizing International Project Management Day – held each year on the first Thursday of November. The online conference program is currently under development, and more speakers and details will be added regularly. Follow us on Twitter @IILGlobal for updates!

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Want to become our Sponsor? Please check our website for more information.

This Month’s Newsletter Contributors

✓ ✓ ✓ ✓ ✓

René Vielvoije Vikram Srivastava Elizabeth Hector Sona Patel Anthony Sichra

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Let’s stay in touch

Our webpage is the main source of information about the PMI Netherlands Chapter: http://pmi-netherlands-chapter.org You can also sign up here to get Chapter news on your email.

Join our LinkedIn group: http://www.linkedin.com/groups/PMI-Netherlands-Chapter-130083 Share your thoughts and join discussions. We will also inform you about Chapter events, Newletters issues and other PMI news. You can also follow our company page: http://www.linkedin.com/company/pmi-netherlands-chapter Check out our Facebook Fan page: https://www.facebook.com/PMINetherlandsChapter which was set up to inform you about recent news and for community building purposes. We will let you know about Chapter events, Newletters issues and share with you our meetings’ impressions.

Besides the website, LinkedIn and Facebook you can follow us on Twitter: https://twitter.com/pminlch On a regular basis we send tweets to inform you about Chapter events, news from PMI etc. Have a look and give it a go and join other followers. Looking forward to tweet-connect.

To make reading our newsletters more convenient for you, we’ve created an Issuu account where you can find all our newsletters: http://issuu.com/pmi_netherlands_Chapter

You may also be interested in the latest Newsletter of IPMA-NL. Their calendar of their events can be found here.

The calendar of events of the Best Practice User Group-NL can be found here.

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