Empowering Excellence

At the Four Seasons, we rely on our people to make every guest experience truly extraordinary. With the newly-expanded HR department, we are investing in the growth, support and wellbeing of our talented team, ensuring the heart of our hospitality beats stronger than ever.

Our team members are our greatest asset. As such, one of Four Seasons' top priorities is caring for the individuals who embody our values of exceptional service and genuine hospitality, every day. While this commitment is deeply ingrained in every aspect of our culture, it is the Human Resources department that plays a pivotal role in nurturing, supporting and empowering our people at every step.

The HR team maintains a strong presence at the heart of the workplace, directly engaging with staff in their day-to-day environment. "We’re on the ground, side by side, with our door always open, so everyone knows we are approachable and here for them," says HR Manager Kyriakos Kyriacou.

To further support our stars, the HR department has recently expanded to include three new professionals, all working under the leadership of Group HR Director Andreas Loizou. "By growing the team that is here for them, we are demonstrating our commitment to our people," says Andreas. With each new member focusing on specialised areas—training, recruitment, technology and analytics—the team now ensures comprehensive support for all employee needs.

Supporting Our Stars

Under the enhanced HR structure, Alexandros Spastris has taken on the role of HR Training and Development Manager. "My position encompasses all elements of training, workshops and professional development programmes—from new staff orientation to tailored departmental sessions," he explains. Focusing on embedding the company’s core values in every training session, Alexandros takes a friendly, approachable tone to ensure new hires feel welcome from their first day. Continuous growth and improvement are central values at Four Seasons, a belief HR Director Andreas Loizou emphasises. "When our people feel valued and supported in their development, they can, in turn, deliver an exceptional guest experience," he says.

Joining Alexandros is Andreas Lambrou, newly-appointed HR Analytics and Technology Manager after eight successful years with the Four Seasons F&B team. "This role involves identifying trends and implementing tools to better understand and support our team’s needs," he explains. Andreas has been instrumental in rolling out the cutting-edge Human Resources Information System, Exelsys, and sees his work as streamlining processes and enhancing communication within the hotel. "By improving efficiency, we create a happier environment for both our staff and management," says Andreas. "And that leads to happier guests."

New HR Recruitment and Staff Accommodation Manager, Constantinos Moniatis, plays a vital role in finding the right individuals to join the Four Seasons family. Having started his journey at the hotel as a waiter, Constantinos understands the culture inside and out—an insight that helps him match recruits with departments and managers who will appreciate their talents. "Guest feedback consistently highlights that, what sets us apart, is our people," he says. "My role is to find personalities that reflect our core values—friendliness, professionalism, consistency and a positive attitude."

Caring For Our People

Constantinos also oversees staff accommodation. "We provide 105 apartments close to the hotel in central Limassol, and a brand-new accommodation facility is set to open in 2025," he says. Set to become one of the first of its kind in Cyprus, the new complex is a five-minute walk from the hotel, and thoughtfully designed to provide much more than just a place to stay.

The HR Department is committed to creating a workplace that prioritises engagement, wellbeing and social contribution. These initiatives reflect Four Seasons' commitment to a holistic approach to employee well-being

The HR Department

is committed to creating a workplace that prioritises engagement, wellbeing and social contribution. These initiatives reflect Four Seasons' commitment to a holistic approach to employee well-being,

The facility will offer a vibrant, community-focused environment akin to a modern university campus. Amenities will include a cafeteria, restaurant, lounge areas, ample parking and sports facilities, like mini basketball, football and tennis courts, with plans for a crèche in the future. Phase one, set for completion in Spring 2025, will include three apartment buildings housing around 100 team members, with phase two adding another 100 by the end of the year. This project, reflecting our commitment to supporting our people, not only meets housing needs, but also fosters a sense of belonging and further incentivises team retention.

In addition, Four Seasons continues to invest in upgrading staff facilities. "Improving back-of-house areas shows our staff that we care about their comfort and well-being," notes Kyriakos. Recent renovations include enhancements to locker rooms, rest areas and the renovation of our staff restaurant, the new Ambassadors Lounge—all designed to ensure our team has a comfortable space to recharge..

Awards And Engagement

The HR department is committed to creating a workplace that prioritises engagement, wellbeing and social contribution. Throughout the year, a range of initiatives and programmes support these goals—efforts that have been recognised at the recent Cyprus HR Awards, where parent company Muskita Hotels achieved several prestigious accolades.

These honours included a Gold award for 'Best Team Building Programme' for Volunteer Month, a dedicated period each November for community-focused giving and kindness. The initiative also earned a Silver award in the 'Best CSR Initiative' category. Additionally, the group received a Gold award for 'Excellence in Workplace WellBeing', and a Silver for 'Best Employee Engagement Strategy', both for the We Belong Here programme—a wellbeing plan that addresses physical and mental health through activities promoting a balanced work experience.

These initiatives reflect Four Seasons' commitment to a holistic approach to employee wellbeing, cultivating a safe, healthy and supportive environment, where our people feel proud of their work, deeply connected to our values and inspired to be the best version of themselves.