Tuesday, March 19, 2019
ISO9001/2015 Internal Audit- IN HOUSE REPAIR PROCESS V1
Date Tuesday, December 11, 2018 Audit Number 13
Name of Auditor Lucy Bennett-Poole Scope & Objective of Audit TO ENSURE THE PROCESS BEING CARRIED OUT CONFORMS TO THE PROCESS IN THE MANUAL. IF NOT, DOES THE PROCESS NEED CHANGING? OR IS THE PROCESS NOT BEING FOLLOWED CORRECTLY?
JOB EXAMPLE Customer Name Lucy Bennett-Poole 1. CALL OUT LOGGED ON INTERNAL SCALE ASSESSMENT FORM YES 2. QUOTATION RAISED PWSQ3395 ON JOB COMPLETION - JOB SHEET SCANNED TO ACT SCALE CARD AND ON SHARED DRIVE FOLDER? NO� NEITHER COMPLETED JOB SHEET TO ADMIN FOR INVOICING? YES - QUOTE FOR REPAIR OR SPARES INVOICE RAISED - INVOICE NUMBER? 5663 GOODS DESPATCHED BACK TO CLIENT yes-whites