ISSUE
POTENTIAL EFFECT
EXCHANGE RATE
Clause 4.1 Understanding the Organisation and its context
POTENTIAL IMPACT IF NEGATIVE WE COULD LOSE OUR COMPETITIVE EDGE, IF POSITIVE, IT COULD AFFECT THE UK ECONOMY AS WE WILL BECOME TOO ATTRACTIVE TO OTHER COUNTRIES
REVIEW PROCESS
LOSS OF BUSINESS REVIEW OTHER POTENTIAL SUPPLIERS OUTSIDE OF THE EU
BREXIT
TRADE DEALS
POTENTIAL IMPORT DUTY
WEIGHTS & MEASURES LEGISLATION
CHANGES
CHANGES TO PROCEDURES, LEGAL REQUIREMENTS ETC… UNKNOWN.
TIME CONSUMING, TRAINING ETC…
ENSURE EXTERNAL DOCUMENTS (UKWF) ARE REVIEWED FREQUENTLY AND WE KEEP IN TOUCH WITH THE REGULATORY BODIES
PRODUCT QUALITY
REPUTATION
POTENTIAL LOSS OF BUSINESS
LOSS OF REVENUE
MONITOR ALL INCOMING PRODUCT AND LOG NON CONFIRKING REPORTS WHERE REQUIRED AND MONITOR REGULARLY
CYBER SECURITY
LOSS OF DATA
POTENTIAL LOSS OF BUSINESS AND POTENTIAL DOWNTIME OF COMPANY SYSTEMS
LOSS OF REVENUE
TEST BACK UPS REGULARARLY SO THAT WE KNOW OUR DATA IS SECURE. ALSO TEST OUR 'HACKABILITY' TO PREVENT FRAUD. ENSURE STAFF KNOW TO NOT CLICK ON SUSPISCIOUS LINKS ETC..
GAINING LARGE NEW BUSINESS
RECRUITMENTS COSTS / TIME T INTERVIEW ETC..
NO SELLING TIME
REDUCTION IN SALES EFFORT
GOOD FORECASTING - REVIEW ALL LARGE POTENTIAL CONTRACTS AND MANAGE CLIENT EXPECTATIONS WHERE REQUIRED.
EXTERNAL ISSUES RELEVANT TO OUR ORGANISATION
CLIENT CLOSURES / RESTRUCTURING
LOSS OF BUSINESS
LOSS OF BUSINESS
LOSS OF REVENUE
ENGINEERS TO REPORT BACK ANY 'WHISPERS' ALSO KEEP IN TOUCH WITH THE CLIENTS AS THEY WILL INFORM US.
INTERNAL ISSUES RELEVANT TO OUR ORGANISATION
STAFF LEAVING
STRETCHED RESOURCES
UNHAPPY STAFF, CUSTOMERS AND POTENTIAL FURTHER LOSSES IF NOT DEALT WITH EFFECTIVELY
BAD MORALE - AND POTENTIAL LOSS IN REVENUE
RECRUITMENT COSTS
ADDITIONAL COSTS IN TERMS OF ACTUAL OUTLAY BUT ALSO IN TIME SPENT.
LOSS OF SALES EFFORT AND IN TURN REVENUE
GOOD - INCREASED REPUTATION FOR GOOD QUALITY PRODUCTS
INCREASED REPUTATION FOR GOOD QUALITY PRODUCTS
INCREASE IN SALES
KEEP EYES OPEN FOR GOOD POTENTIAL ENGINEERS
POOR - A FASTER REPUTATION FOR POOR QUALITY GOODS
A FASTER REPUTATION FOR POOR QUALITY GOODS
DECREASE IN REVENUE
QUALITY CHECKS ON INCOMING AND OUTGOING PRODUCTS TO BE MAINTAINED AT ALL TIMES.
GOOD -
INCREASED REPUTATION FOR GOOD QUALITY SERVICE
INCREASE IN REVENUE
KEEP EYES OPEN FOR GOOD POTENTIAL ENGINEERS
POOR -
A FASTER REPUTATION FOR POOR QUALITY SERVICE
DECREASE IN REVENUE
CUSTOMER SATISFACTION SURVEYS TO BE REQUESTED ON ALL VISITS AND RESULTS MONITORED
FIRE OR OTHER DISASTER
LOSS OF PREMISES AND WORK PLACE
MAJOR LOSS OF REVENUE UNABLE TO MEET CLIENT COMMITMENTS
CHECK BACKUPS REGULARLY TO ENSURE OUR DATA IS RECOVERABLE WHENEVER REQUIRED TO ENSURE WE CAN WORK FROM ANYWHERE WITHIN A FEW HOURS.
ENSURE STAFF ARE MOTIVATED AT ALL TIMES AND HAVE NO REASON TO LOOK ELSEWHERE.
QUALITY
CUSTOMER SERVICE LEVELS
PREMISES