Accelerating momentum

4IDEA 4our

We all share a responsibility for a more digitally inclusive future. Co-creating and co-promoting digital inclusion action for lifelong learners around the planet is the way forward. The knowledge exchanged and challenges debated serve as a guide for the global community to address digital inclusion in a timely, sustainable, and efficient manner. Changing mindsets frames the vision and working together advances the mission.

SPEAKERS

AL Rose Alusthath — GGateway

BA Rodrigo Baggio — Recode/Center for Digital Inclusion

BE Momo Bertrand — ITCILO

DI Tomas Diez — Fab Labs NW Nnenna Nwakanma — WWWF

PI Daniel Pimienta — FUNREDES

PU Yves Punie — European Commission

WI Roxana Widmer-Iliescu — ITU WO John Wood — UK Trade Union Congress

XI Jian Xi Teng — UNESCO

Collective responsibility, values, and ethics-based future

Changing mindsets

BA We need to collaborate to humanize the industrial revolution.

BA We have to develop ethical values, reskill, and upskill the world population.

NW Collective responsibility is needed for problems to be addressed.

WI Engagement should be top-down but also bottom-up. Everyone needs to work together to make a difference.

PI Corruption should be addressed strictly and ethics maintained, civil society and/ or private sector should be involved.

BE If we want all humans to have equal access to technology and be digitally empowered, we have to move from the perspective of pity to power, dignity, and trans-

formational change.

BE There cannot be digital inclusion without diversity.

BE We have to seek positive narratives. We have to find positive stories, where people can relate and find what works in a community. We should encourage people to look up to those.

BE Everyone can be a solution provider, so we must do away with fear (of technologies) and make digital inclusion a reality.

PU PU Changing mindsets is needed to address the problem of digital illiteracy.

PU A lifelong learning mindset is needed because, in a rapidly evolving world, people need to work continuously on digital skills and engage with digital technologies.

The network mindset is to bring everyone on the same level, documenting what we do and sharing it with everyone. Fab Labs are set up as public service in Barcelona and it is through the power of networks that the mission is achieved.

DI

INNOVATIVE AGRICULTURE SPOTLIGHT

iShamba Shape Up case

iShamba is popular for transforming the livelihood of farmers. Jeremiah Wakome, a farmer, who now is a village-level advisor for other farmers had greatly benefitted from the wealth of knowledge that iShamba provided him with.

There cannot be digital inclusion without diversity. Momo Bertrand, ITCILO

Vision and “moon-shot thinking”

The reason for its popularity is because it brought a big change in the mindset and daily life of Jeremiah, who was able to get info for free, such as market prices, plantation seasons, weather change, crops, and diseases. All information was made available through different technological means such as Whatsapp and the iShamba call center.

iShamba started as a radio show, then expanding into a TV program that was educational for farmers (and also school children), and further to the iShamba mobile application and now Youtube.

Their main challenge is to address the issue of expecting farmers to pay for the App service, which they are trying to solve with partners. Yet, iShamba App has helped many farmers, including potato farmers who have been able to double their sales in Kenya. The main reason for the success of iShamba is innovation and timely implementation of new ideas.

BA When we see the size of our existing challenges, we realize that it is not just about connecting these 3.7 billion people, but more about what we are going to do by

connecting them.

We need a clear vision to create 3.7 billion change-makers at the end of it. We need to create a new world to go to the next level, although it may sound utopic.

It is crucial to not only be the dreamer, but be the dream itself.

BA

DI

GOOD TECH SPOTLIGHT

Recode and the “good use of technology”

Students at a public school in northeast Brazil created a movie through VR about illness in a particular village and brought it to the attention of the governor, who upon viewing the usage of VR headsets and the power of storytelling through that technology was moved to tears. This incident led to the government paving a road between the village and the city, creating access to education, income, and health. This is an example of the good usage of technology.

A drug dealer in a slum and who went to prison, changed his life and started working in the digital initiative and helped others, became a digital inclusion educator, and worked with 100k youth across many states. Microsoft showcased his example and he shared the stage with big CEOs on how tech changed life.

“In my dream, I saw young people using technology to bring about change in their lives. My experiences told me that technology was a tool that could be used for empowerment, citizenship rights, and change.” - Rodrigo Baggio, Recode

Multi-stakeholder collaborations

XI The actions triggered by COVID-19: Global network of cities in China came together to provide non-formal learning through e-Learning, similarly in Finland, multilingual resources are made available for support, and in countries like Kenya and Jordan, refugees are empowered with education through analog (radio and television).

Research says that to develop digital skills, the peer-to-peer approach should be used. Teachers should learn from other teachers. In Europe, there are training programs but bottom-up approaches are proving to be more useful. In Bangladesh, teachers are brought together to help one another in small networks, despite the lack of adequate infrastructure.

In collaboration with Skill Lab (Amsterdam), GGateway, an ICT services company digitally empowers youth by offering skills and support to be outsourced, in the conflict-stricken Gaza Strip, where unemployment is high. These newly formed gig workers as a result are able to become independent earning members of society.

PU PU

AL

BA Large-scale collaboration is currently lacking. Collaboration between government, companies, academic institutions, and other major stakeholders is necessary. The

collaborative impact is needed for systemic change.

XI Recognition that all actors are important and powerful, be it at the international, national, state, municipal, or community levels.

WO Multiple leaders are needed to empower more people to take control and responsibility.

SCHOOL EMPOWERMENT SPOTLIGHT

Riconnessioni: Inclusive designing through trickle-down training

Riconnessioni helps schools become more innovative and capable. It uses fiber-optic broadband for schools, helps the professional development of teachers, and focuses greatly on inclusion.

Through multi-stakeholder efforts (OpenFiber, Turin education ministry, etc), accessibility is being made easy for many schools. Teachers were able to collaborate, take part in training sessions, empower students to become changemakers, and put themselves in the driver’s seat.

By empowering teachers and schools through technology, communities were empowered through connectivity, as well as educators and parents who indirectly benefited. Perspectives shifted and teachers started seeing this as a social innovation project through technology innovation.

Digital inclusion tips for the future

Take connected action for a less disconnected world

So, now what? You’ve digested the definitions, reflected on diverse perspectives, and are ready to act. They say it takes 21 days to adopt a habit, so we’re challenging you to make digital inclusion your new habit. Well, we’ve got you covered with not 1, not 21, but 42 ways you can curate a more just, connected world. Take these crowdsourced tips from the Summit and Posterheroes’ provoking graphics on your ever-evolving digital inclusion journey. If you make it to 42, then why not continue until 365…

Homework 86 pages