Maggie Chapoteau

Maggie Chapoteau is an accomplished Senior Executive and Advisor with more than 30 years of success in financial services, and wireless telecom industries. Leveraging extensive experience leading large operations and projects, Maggie is a valuable asset for companies of various sizes and stages of growth that are seeking expert assistance with strategizing. Maggie’s broad areas of expertise include developing staff, organizational leadership, customer relationship management, forecasting, and business analysis.

Maggie currently serves as Advisor to the Board for Baby Blue Brand, Corp., which developed a damage-indicating packaging technology utilized in Medical and Pharmaceutical fields, Commercial and Tobacco Products, Military Supplies & Equipment, and many other applications.

Maggie held numerous leadership positions with Verizon Wireless. As a Senior Manager of Interconnect, she was responsible for Northern New Jersey Interconnect transport facilities to support the wireless voice and data Network. Maggie managed the Engineers who are responsible for creating, designing and engineering transport for new cells, trunks, and switch growth. She led her team on initiatives to reduce the cost associated with direct telecom expenses and optimize call routing within the sub-market. Maggie saved the company $2.7M by analyzing these networks. In her previous role as Operations Manager in the Greater New York Area, Maggie managed, motivated, coached, and developed Field Engineers, through training, shadowing, and seminars to ensure proper maintenance and performance of the Cell Sites and all Technologies. From 2004 to 2011, Maggie served as the Manager of the Verizon Network Operation Center. In this role, she ensured accurate and timely reporting of FCC reportable outages, as well as accurate and timely notifications of Service Disruption Reports. During this time, she met or exceeded KPI targets established for effective alarm monitoring, expedient response and reporting of Network alarms. For her excellence in this role, Maggie was selected as interim Director of the Network Operation Center which oversaw half of the country and managed a staff over 100 direct and indirect reports. Prior to moving into telecom, Maggie was with Morgan Stanley & Co for more than ten years. Over her tenure, she served as an Analyst to the Treasurer and Chief Financial Officer and managed $2.5M in International Letters of Credit portfolio with over 500 banks.

Maggie recently completed her Master’s Degree in Network Communications Management and Services from the Stevens Institute of Technology and earned her Bachelor of Arts in Biology/Pre-Medical Studies from Manhattanville College.