HOW TO REGISTER REGISTRATION DATES RESIDENTS:
Online registration Now
NON-RESIDENTS:
Online registration: December 1, 10:00am
ONLINE REGISTRATION
Log on to: www.redwoodcity.org/parks 1. Go to “Register Now” 2. You will need to set up an account 3. You may then log on and register 24 hours a day, 7 days a week.
CREDIT CARDS
We gladly accept American Express, Discover, Mastercard and Visa.
CONTACT US
Questions? Call 650.780.7311 or email recreation@redwoodcity.org
WALK-IN & DROP-OFF LOCATIONS
Red Morton: Mon-Thurs Fridays Sandpiper: Mon-Thurs
SUBJECT TO CHANGE... This is a living document that we will update as things change or as new camps, classes, and city information is added. Check back often!
REFUND & CREDIT POLICY- CLASSES ONLY
HOW TO REGISTER
Registration Hours:
¿Necesita ayuda en español? Vea la página 6
8:30am-5:00pm 8:30am-4:30pm 12:00-7:30pm
REGISTRATION INFORMATION Pre-registration is required for all classes! Register early so our instructors can plan and so that we don't cancel due to low enrollment.
If a class is cancelled by the department, a full refund will be issued. CLASS Cancellations made 1 week prior to the class start date will receive a refund less a $5 cancellation fee PER CLASS. Students who wish to withdraw from a class less than one week prior to the start date will receive a department credit which may be applied to any future recreation department activity, less the $5 cancellation fee, PER CLASS. In general, no refunds or credits will be issued after the class begins. Students who are dissatisfied with a program for any reason must fill out a refund request form prior to receiving a credit so we can make the class better in the future. Credits and refunds will be evaluated on a case by case basis by the program supervisor. Form can be found here: www.redwoodcity.org/refund This policy applies to our fee based recreation programs and not to: Adult sports leagues, building/facility rentals & fees, food concessions, special events, recreational (open) swimming, aerobics and fitness passes, trips and class materials
VIRTUAL ENVIRONMENTS Please note that participants are responsible for ensuring their child’s and/or their environment is safe/free from obstructions and that any use of third-party applications (Zoom, Google Hangouts, Microsoft Teams, etc.) is done at your own risk.
Classes may be cancelled if there is low enrollment. All registrations are taken on a first come first serve basis.
IN-PERSON ACTIVITIES
Waiting lists will be established if a program is full. If a space becomes available we will contact you. You will not be charged for the class unless you are enrolled.
The City continues to follow State and County guidance in response to COVID-19. Programs are modified and compliant with all health mandates and guidance. Please note that we will continue to update our programs and make further adjustments as things change.
If you would like a refund, please fill out a refund request form at www.redwoodcity.org/refund.
RESIDENT STATUS Any person with a home Redwood City mailing address is considered a resident. A Redwood City P.O. Box or business address will not be taken as proof of residency. A non-resident is someone who lives in another city. But guess what? We no longer charge non-resident fees for classes & camps!
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WE’RE ONLY HUMAN
With so much planning, sometimes we make mistakes. Occasionally, locations, dates and times change and of course, we have typos. Please read your receipts carefully, we will correct any changes to locations, times, dates, and fees there, as well as alert you of any additional items/fees you may need to bring to class. Visit our website for more clarification.
