At the beginning of the pandemic, we offered our teams and customers in the insurance industry subtle tips about the psychology of remote communications via our regular Tech Essentials publication. Since these tips were published, many indicated that they were very helpful in fostering better work communications over the last year and a half. This has reminded the scientist in me that we now have a baseline (albeit anecdotal) that these tips actually work! Plus, many of our more recent product innovations are enabling these tips to be used with much greater ease.
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So please use these tips in good health, especially since many of us will be working remotely or in hybrid work situations for the foreseeable future. Plus, if you’re a Star Wars fan, you’re in luck because there are some parallels between how these tips work in the real world and what Jedi knights do in a galaxy far, far away. Read on if you’d like to “use the force” in order to master better remote work communications.
APRIL 2022
