New service manager

NEW SERVICE MANAGER TO SUPPORT TRT AUSTRALIA’S CAPABILITIES

TRT welcomes Kent Wilcox to the position of new service manager for TRT Australia.

AS TRT AUSTRALIA’S NEW SERVICE

manager, Wilcox will play a vital role in continuing to progress its commitments and strengthen its capabilities throughout the service department in Brisbane.

Having worked for over 40 years in the industry with several different original equipment manufacturers (OEMs), Wilcox returns to Australia with a great deal of expertise and knowledge.

“Wilcox’s role involves overseeing and managing the employees to encourage and empower the team to drive success for TRT Australia and its customers,” said Neil Webb, general manager of TRT Australia.

“Wilcox is the perfect fit, with over 15 years being a regional, branch and service manager, coupled with his exceptional attitude towards safety and teamwork.”

Previously, Wilcox worked in the

TRT Australia welcomes Kent Wilcox to the position of service manager.

United Kingdom for 13 years with Terex. Before working in the UK, he spent two years in South Africa working for Komatsu as a technician.

Wilcox began his management career in 2003 and has been managing service teams in the field and workshops for over 19 years. He has been back in Australia for over 20 years, working for Liebherr before accepting the position at TRT Australia.

“It was a combination of three things that drew me towards wanting to be part of the TRT team,” said Wilcox.

“Location, the industry crossover, and, most importantly, the reputation. I’ve always known TRT as a very strong business with quality people and products. Now, with the addition of Neil Webb coming on board, I see a team with a very bright future,” Wilcox explains.

“I have always been a huge fan of OEM products, and TRT’s equipment has always appealed to me, whether it’s their ESS trailers or the Tidd pick and carry cranes. The innovative thinking behind the technology is thoroughly impressive.”

Wilcox will be managing a team of experienced technicians on site and in the field. The team offers crane and trailer service, maintenance, major inspections and rebuilds, crane and trailer repairs, and insurance repairs.

“We are expanding our service department, with an ongoing focus on capability,” he said.

“We are providing advanced training for upskilling and empowering the team with more Kobelco

Extensive capability of the team includes trailer service and vehicle equipment integration

The TRT Service team offers crane and trailer service, maintenance, major inspections and rebuilds, crane and trailer repairs, and insurance repairs.

“We also know how important it is to have the right crane and trailer parts in stock and delivered on time. Maturing our parts division has been a prospective focus for TRT.”

and Manitowoc training for our technicians.”

TRT’s experience and capability extend from its Manitowoc, Grove, Kobelco, Tidd pick and carry cranes, and heavy trailer expertise to most other crane types and models in Australian crane fleets.

“The service team capabilities are extensive, and we work on a variety of projects,” said Wilcox.

“For example, TRT supplies tipper bodies for the Rheinmetall MAN range of high mobility logistics trucks as part of the Commonwealth of Australia’s Land 121 Phase 3B/5B program. Our skilled service team integrates these tipper bodies with these trucks here on site.”

“We also know how important it is to have the right crane and trailer parts in stock and delivered on time. Maturing our parts division has been a prospective focus for TRT. Aaron Gedge, TRT’s parts manager, has improved stock levels, response times, and parts availability for customers.”

TRT has a wide range of quality genuine OEM parts for trailers and cranes, including Manitowoc, Grove, Tidd, Kobelco, Robway Systems, and TRT trailer parts.

“This new role at TRT ticks all the boxes for me. Not only do I get to work in the industry that I love, and where I grew up, but also with an amazing team who have been highly effective in the crane, manufacturing, and heavy trailer sector,” said Wilcox.

When he’s not in the office, Wilcox enjoys traveling, water sports, and being involved in the community. Wilcox is very community-oriented, being a member of the Lions Club for over 20 years.

“In the short time that I’ve been here, the team have been very helpful and supportive. I am looking forward to the future, I can see some good up-and-coming technicians that will develop into great assets for the company. I am delighted to have this opportunity to lead and empower the service team here in Australia,” he concluded.

Topless Hydraulic Luffing

• MCH175A: 10t max lift & 55m Jib Length • MCH125A: 8t max lift & 50m Jib Length • Standard 1.6m masts • 2m masts up to 58.5m height • Fast erection < 4 hours • Reduced Out of Service radius at 10m

Manitowoc Australia Tel: 02 8822 4000 Mob: +61 409 757 451 infoANZ@manitowoc.com www.manitowoc.com New Zealand TRT NZ Tel: +64 7 849 4839 trt@trt.co.nz