Life for Australian manufacturing

Nivek supports local businesses during tough times

THE AUSTRALIAN MINING INDUSTRY HAS HELPED TO KEEP MANY JOBS AFLOAT DURING THE COVID-19 PANDEMIC. NIVEK INDUSTRIES SPEAKS WITH SAFE TO WORK ABOUT THE IMPORTANCE OF FORMING STRONG AND MEANINGFUL RELATIONSHIPS WITH AUSTRALIAN MANUFACTURERS.

Since 2011, Nivek Industries and businesses. always looking to build new products has been safeguarding mine Since the COVID-19 pandemic so we take that information and try to workers from the dangers shut down industries such as develop a solution which will enhance of the job with its Tracked hospitality, tourism and retail, mining our business and keep people in Elevating Device, affectionately known has played a key role in keeping the difficult or dangerous roles safe on the by the company and its users as TED. Australian economy afloat. floor,” Cant says.

A key part of getting TED into Companies like Nivek Industries By gathering this feedback directly the market was forming meaningful have also been key in keeping from the mining industry, Nivek relationships with other local original Australian businesses operating Industries adapts its products and equipment manufacturers (OEMs) and workers in jobs. techniques to keep ahead of trends. Nivek Industries general manager This gives its clients exactly what they Derrick Cant says local manufacturers need, boosting its business, their are a form of life support to the clients’ operations and Australian nation as it continues to experience business as a whole. uncertainty created by the pandemic. In addition to adapting existing “Nivek Industries is 100 per cent products, this allows Nivek Industries’ Australian owned, not just the sales clients to be involved in the process of but also the manufacturing,” Cant creating new products, supporting the tells Safe to Work. “Being a small, growth of the business and the wider local business and having that quality safety and manufacturing industries. relationship with our clients is one of “We’re growing our business the biggest things for us. and have some exciting new “We’re an Australian business products in development based so we like supporting Australian on valuable feedback from our manufacturing, selling Australian customers,” Cant says. products and keeping jobs here.” “We are more than happy to listen Nivek Industries’ relationships to our customers’ concerns about are not limited to fellow companies, safety issues on their sites and create but also its customers, which niche products to counter these provide valuable feedback that issues. helps the company develop new “One of the advantages of being products or improve existing ones to a smaller company is we have the suit client needs. capacity and flexibility to create more Nivek Industries aims to support other local businesses. “Through our partners and clients, personalised solutions.” we get a lot of feedback and we’re With feedback available in a range

of formats, including on social media platforms, via in-person or digital feedback forms and during traditional client meetings, Nivek Industries has kept its customers close, even when contending against COVID-19 social distancing restrictions and travel bans.

Nivek Industries also has a dedicated team to respond to phone and email enquiries, responding to all customer requests on a same-day basis, ensuring they are never left waiting for quotes, repairs or advice.

“We build our machines to help people in the workplace and therefore they need to be introduced to site seamlessly and remain operational,” Cant says.

“The last thing we want is to have our products out of service. It’s not good for our customers and it’s not good for us as a supplier.”

Nivek Industries prides itself on being a local business that prioritises safety, keeping locals in the Singleton, New South Wales area employed during the pandemic. At the same time, Nivek Industries has the reach of a large, national company, keeping workers safe at mine sites across Australia.

This includes servicing mining

Nivek Industries’ products are 100 per cent Australian owned and made.

companies from small, local businesses like itself, right up to Tier 1 mining clients with international operations.

Regardless of who is using Nivek Industries’ products, the company aims to not only keep eliminating dangers across Australian mine sites, but to keep growing its own business by supporting other locals in the industry.

“As an Australian business, we like supporting other Australian manufacturers and keeping manufacturing jobs here in Australia. We are proud of our products and are proud to sell a 100 per cent Australian owned and manufactured range,” Cant concludes.

Nivek’s TED has saved lives at mine sites across Australia.