Having issues with the printer after upgrading to Windows 10. Some users say that Windows 10 is unable to detect their printers, and while some of them are having issues while printing on a Windows 10 PC. Please make sure that the printer is properly connected to your Windows 10 PC and is switched on. Windows 10 Printer Driver Support
Download Windows 10 printer troubleshooter from Microsoft: http://aka.ms/diag_printer10 After downloading it, double-click on the file to run it, select Printer from the list and then click Next button to begin the troubleshooting. The troubleshooter also checks the toner cartridge and paper jam before trying to fix the issue.
To fix the issue, we recommend you manually uninstall the driver and then install the latest version of the driver. And please download the driver only from the manufacturer’s website. The uninstall the driver, open Programs and Features applet of Control Panel, right-click on the driver, and then click Uninstall button.
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If the printer is already installed, try removing the printer and then connect/install again. To remove the printer, type Devices and printers in Start menu search box, press enter to open Devices and Printers window, right-click on your printer, click Remove device and then follow on-screen instructions. Once removed, disconnect the printer and then connect it again or visit http://printershelp.support/fix-printerproblems-errors/
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