Pro-Files Fourth Edition Preview by Pro-Files

PRO-FILES FOURTH EDITION 2 013

MONEY

MAGAZINE

Financial Fitness: Making Your Dollars Make Sense

BRANDING

7 Ways to Ensure Your SEO Content is Top-Notch

GREEN ARCHITECTURE Could Algae Be the Key to Sustainable Living?

Dennis

Correia

Structural Engineer Leads Major Building Projects Throughout the Caribbean

Worldwide We Build

Branding Your Brand

The World is Waiting to Meet You Visit us on the Web at: www.worldwidebranding.com

PRO-FILES FOURTH EDITION 2 013

ISSN 2162-464X (Print) ISSN 2331-2572 (Online)

MAGAZINE

4 9 10 47 113

Table of Contents .…SEO

Contrary to what some believe, the key to effective SEO is focusing more on readers than the engines themselves.

.…THE ALGAE-POWERED HOUSE OF TOMORROW

A look at how Germany, the world’s leader in solar energy, is preparing for the future with bio-adaptive construction.

.…CARRYING THE TORCH

Profile of Dennis Correia, second-generation construction expert and consultant responsible for several high-profile marine projects on the picturesque shores of Bermuda.

.…NOT JUST FOR THE GIANTS

Weighing the implications—good and bad—of contracting your business to a third party.

.…ACHIEVING FINANCIAL WELL-BEING

Helpful hints on making better decisions to keep your finances in tip-top shape.

Photo credit: (Correia headshot, cover, p.10) Robert Jenks

Refer a friend using our nomination ballot on page 346

113

Letter from the Editor: A few weeks into his Pre-K school year, my 3-year-old was given the prestigious title of Star Student, which meant that for five days his chair would be adorned with ribbons and gold stars, he’d wear a medallion with a picture of his smiling face around his neck, and he’d be granted special privileges, namely first pick of the classroom jobs that keep tables cleaned, plants watered and crayons organized by color. When I asked what he had learned by being the Star Student, I was taken aback by the maturity (and humor) of his response: “It was fun, but I’m ready to let someone else have a turn now. It’s a lot of work.” Within the professional world, where decision-making abilities aren’t passed from one executive to another with the simple exchange of a paper pendant and the turn of a new week, the choice to outsource your workload might not be nearly as complicated as the search for a business successor, but it does require a great deal of consideration. In “Not Just for the Giants: How Outsourcing Can Help Your Small Business,” we examine how selecting local or offshore workers to complete certain projects may be the key to expanding your enterprise. And for those looking for growth by maximizing the property value of your digital real estate, “7 Tips for Creating Search Engine-Friendly Content” offers helpful tidbits to ensure that material on or linked to your website appears prominently on search engines and attracts the readers it needs to most. After all, the most innovative and cost-effective products and services are nothing if the consumers for whom they’re intended don’t know about them. That is why at Worldwide Branding we consistently strive to help our members promote their companies and themselves through our extensive network, which now encompasses more than 50 countries, with the United States, Canada, Australia and the United Kingdom being some of our most widely served markets. Through customized newsletters, press releases and websites, we recognize the major career milestones and everyday triumphs of some of our most accomplished professionals. Our recently introduced Humanitarian Award distinguishes those members who have shown immense dedication to promoting human welfare and social reform, many of whom have established nonprofits in all corners of the globe. Whether you’re a consultant looking for additional networking opportunities or a budding entrepreneur with the next big idea, we work to help you creatively build and manage your brand. We hope that from the pages of this issue you’ll glean inspiration, be further motivated in the pursuit of your own goals, and realize that everyone, from the entry-level assistant to the seasoned C-suite executive, has a bit of Star Student within them. Respectfully yours,

Danielle Blanchard Senior Editor, Pro-Files Magazine

Worldwide Branding Management President, Chief Executive Officer: Randy Narod Vice President: Richard Someck Chief Operating Officer: Erica Lee Chief Financial Officer: Dan Harvey Vice President of Human Resources and Development: Deb Morrissey Director, Compliance and Quality Assurance: Christine Baumann Director, Proofreading Kristen Giani Director, Process Development and Implementation: Renée Dutcher-Pryer Director, Premier Member Services Sandra Anderson Senior Directors, New Memberships Yona Block Lucille Cano Tara Siciliano Lorraine Standish

Pro-Files Magazine Production Team Senior Editor: Danielle Blanchard Staff Writer: Samuel Diamond Senior Graphic Designer: Deb Marmurowski

Pro-Files Magazine is published by Worldwide Publishing, Inc. 498 RXR Plaza Uniondale, New York 11556 Phone: 516-833-8440 Fax: 516-833-8441 Email: info@worldwidebranding.com www.worldwidebranding.com All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means – including, but not limited to, electronic, photocopying, recording or otherwise – or used for any commercial purpose whatsoever without the prior written persmission of the publisher and, if the publisher deems necessary, execution of a formal license agreement with the publisher. Manufactured in the United States of America.

7 Tips for Creating Search Engine-Friendly Content In spite of the constantly changing face of search engine optimization, many Internet marketers still stick to the old methods of both on-page and off-page optimization without seeming to realize that, more often than not, they are usually counterproductive. What constitutes search engine-friendly content nowadays is what real people actually want to see and share with their friends. Today, the emphasis lies on quality and whether or not people want to share your content with others. The following pointers can help you generate excellent content that both your readers and Google will respond well to.

1 Make Your Content Sharable

If your content is not interesting enough to viewers, no one is going to want to share it. On the other hand, if someone likes what theyâ&#x20AC;&#x2122;ve read and finds it useful, they will likely share the information on their various social networking outlets. This is effectively free advertising for you, and it stands well with search engines. The question is: how do you make your content easily sharable? Some useful tips include diversifying your output to include more than just textheavy articles. Images, infographics and videos are all extremely popular forms of media that can generate traffic to your site. Uniqueness, some level of research, and proper grammar and spelling are also very important. Provided that you do not place the importance of quantity over quality, you are already on the right track.

2 Answer Your Readersâ&#x20AC;&#x2122; Questions

For anyone who actually enjoys writing content for their website or blog, getting the first comment on a new post is often met with excitement and anticipation. It is always a good sign if someone takes the time to offer feedback, even if such reactions include some constructive criticism. Show your readers that you appreciate them by answering their questions and responding to their comments on your blog, images, Facebook fan page and other online spaces. Interacting with your readers shows that you are interested and helps to establish rapport while building your unique brand. This leads to more traffic, more repeat visitors, and ultimately, a better standing with search engines.

ADVERTISING, MARKETING & PUBLIC RELATIONS

3 Use Google Authorship

Google Authorship was launched by the search engine giant as a way to allow writers to claim their content while helping engine users locate material from their favorite writers. To use this feature, you will need to have set up a Google+ profile complete with some personal or company-related information and a high-quality headshot. Once you sign up for the Authorship program, you can start reaping the benefits in no time and improve your reputation while distinguishing yourself as an authority in your niche. As Authorship adoption continues to spread, many content producers are finding that properly tagged content can positively influence their rankings on search engine results pages.

4 Diversify Your Keywords

Webmasters who seem to be stuck in the mid-2000s still insist on the importance of things like keyword density. Keywords have long played an important role in search engine optimization, but a lot of content marketers fail to use them appropriately. Focusing on keywords too much tends to decrease the quality of content along with its readability and usefulness. To avoid content being flagged as spam or to increase the chances of your material appearing in various searches, research carefully to create a list of five to 20 relevant words and phrases. Think like a customer and choose terms that they might use to describe your products or services. Select specific or more general keywords depending on the goal youâ&#x20AC;&#x2122;ve set for a particular campaign.

5 Write Web-Friendly Content

Content written for the Web is typically presented in quite a different way to that which is written for print. The first thing you will probably notice when comparing the two is that Web content is more scannable than printed content. When people read content on the Web, they often skim through it rather than read it word for word. Of course, many writers would not find this fact very inspiring. However, it is an inescapable facet of how the Web works, and scannable content is what most readers want and what the search engines tend to prefer as well. Other common features of Web content include subheadings, short paragraphs, bulleted or numbered lists, how-to guides and top 10-type articles.

6 Identify Your Weak and Strong Points

When it comes to creating quality content, it is important to be able to distinguish your weak and strong points. While stepping outside of your comfort zone and being prepared to diversify is important if you want to expand your targeted audience, you should still stick to what you know or what you are at least interested in. Far too many content marketers choose popular niches that they have little to no knowledge or interest in just because they think theyâ&#x20AC;&#x2122;ll be easy money. Instead, focus on your skills and develop them in order to become a real authority in your niche. If you do not have the time or the skills to do everything yourself, consider outsourcing some of your work. If you do this, however, be prepared to pay for quality.

7 Ask Your Readers What They Want

Your content is for your human readers, so why not ask them what they want? While attracting new visitors is most important, you should never neglect your existing readers. Regular visitors are also much more likely to bring other visitors with them by way of social media sharing and bookmarking. Focus on your most frequent visitors and form a community with them. While responding to reader comments and answering their questions, donâ&#x20AC;&#x2122;t be afraid to ask a few questions of your own. Communicate with them over forums and social media sites as well as through blog comments. You may also want to consider placing a poll on your website to gauge which topics your readers are most interested in.

ADVERTISING, MARKETING & PUBLIC RELATIONS

Lianne Y. Appleby, P.Ag., M.Sc., B.Sc.(Agr.)

Melinda Eskell

Marketing and Communications Manager Hybrid Turkeys Kitchener, Ontario, Canada

Managing Director StrawberryFrog Amsterdam, Netherlands

Following Hendrix Genetics’ 2007 acquisition of major poultry breeder Hybrid Turkeys, the parent company brought in Lianne Appleby in 2010 to oversee rebranding initiatives for the new subsidiary. A professional agrologist with a master’s degree in poultry nutrition from the University of Guelph, Ms. Appleby brings to the table both expansive knowledge of breeder operations and extensive experience in public relations, having previously served as communications manager for the Ontario Cattlemen’s Association and Chicken Farmers of Ontario, and as newsletter editor for the Poultry Industry Council.

Whether focusing on global brand positioning or localized ad campaigns, Melinda Eskell remains equally passionate about channeling creative breakthroughs and innovative ideas to attract consumers to her clients’ organizations and the causes they wish to promote. With StrawberryFrog, which proclaims itself the world’s first cultural movement agency, she aims to develop strategic marketing plans and navigate the new media landscape in ways that captivate audiences and mobilize them to take action. Having gained decades of experience in corporate branding, she now looks to explore social endeavors that will help her make a difference in the world.

Jared Fuller

Jacqueline O’Mahony

President Market Aces, LLC Arlington, VA

Founder, Partner Claritas Communications London, United Kingdom

Today, social networking sites are no longer just for college students; everyone from presidential candidates to smallbusiness owners is taking advantage of social media marketing to differentiate and promote their brands. Jared Fuller and the staff at Market Aces, LLC launch full-scale e-marketing campaigns that complement website redesign services with social media management and email promotions. Founded in 2010 out of Mr. Fuller’s home, the company now boasts an impressive client list that includes New York Times bestselling authors, international television programs and presidential campaigns, as well as nonprofit organizations and businesses of all sizes.

Before founding Claritas Communications in 2009, Jacqueline Baer O’Mahony acquired unique insight into the world of investor relations by working as an associate director at The Royal Bank of Scotland and as director of business development at the Institute of Economic Affairs. Today, she develops corporate communication strategies and launches public relations and marketing campaigns for hedge fund companies in London and around the world. A member of 100 Women in Hedge Funds, she takes great measures to consistently create clear brand messages that distinguish her clients from their competitors.

Photo courtesy of Sarah Maller Photography

ADVERTISING, MARKETING & PUBLIC RELATIONS

Gina M. Pryor

Patricia M. Shepherd

SEM Manager, Iron Mountain Owner, Green Zebra Marketing Northborough, MA

Food and Beverage Director The NPD Group Inc. Toronto, Ontario, Canada

As a marketing professional, Gina Pryor strives to improve the website and overall digital landscape for Iron Mountain, mostly focused on search engine marketing. In addition to working in this capacity, she founded her own marketing company, Green Zebra Marketing, which specializes in website and search engine optimization and overall digital marketing strategies for small business clients. When Mrs. Pryor is away from the office, she enjoys spending time with her family and is also an active board member of the Kendall Rose Davis Memorial Foundation, an organization that raises money for Boston Childrenâ&#x20AC;&#x2122;s Hospital.

Patricia Shepherd has always been fascinated by finding out what makes people tick. It is for this reason that she earned a Bachelor of Science in neurophysiology and psychology from McGill University and went on to pursue a career in marketing. After all, this field practically revolves around consumer psychology. Ms. Shepherd is now working to spread the new corporate philosophy of Chicago-based market research firm The NPD Group Inc. to its Canadian satellite offices, from which she also introduces clients to new and innovative brand management strategies.

Michelle Shore

Karthik Sridhar

Director of Search Marketing and Online Business Development Accolade SEO Services London, Ontario, Canada

Assistant Professor Ashland University Ashland, OH

Search engine optimization is a key element of any successful e-marketing campaign and one of the most important factors in establishing a strong online presence. Self-taught Web designer Michelle Shore was working in SEO long before the phrase became a part of basic developer vocabulary, having directed Internet marketing campaigns for various companies since 2003, the same year she completed her e-commerce studies at triOS College. Since then she has expanded her technical repertoire in accordance with the rise of Web 3.0, social media marketing and new advancements in graphic design.

The science of marketing aims to find ways to predict consumer behavior through statistical analysis, hence bridging the gap between concrete mathematical concepts and abstract human interests. Having earned a Ph.D. in marketing from the University at Buffalo and a bachelorâ&#x20AC;&#x2122;s degree in electronics engineering from Anna University in India, Dr. Karthik Sridhar now helps close this divide, applying empirical research and econometric tools to provide greater insight to marketing students and professionals alike. A member of the American Marketing Association, he has advised well-known retail chains and intends to build upon his consulting portfolio in the future.

ADVERTISING, MARKETING & PUBLIC RELATIONS

Sheryl Steinman

Susan L. Ware

Owner Stage Door Promotions Encino, CA

Vice President of Audience Planning and Sales Operations Cumulus Media Networks New York, NY

In an urban landscape overpopulated by stagnant signage and interchangeable logos, the quest to maintain brand relevancy and increase consumer awareness is an ongoing struggle. One solution that has survived across decades of evolution in marketing trends is the production and distribution of corporate-branded promotional products such as tote bags, pens, shirts and water bottles. Graphic designer Sheryl Steinman and her company, Stage Door Promotions (www.stagedoorpromos.com), provide all of these and much, much more. An affiliate of The Advertising Specialty Institute, Sheryl offers customers access to over 800,000 promotional items.

Understanding the makeup of one’s audience is a key ingredient to success in any facet of the entertainment business, and with more than 30 years in advertising and broadcast sales, if Susan Ware knows anything, it’s how to identify an audience. This marketing mastermind first became a vice president in 1996 when she was hired by ABC Radio Networks. Due to her visionary outlook and impressive track record, she survived the 2007 acquisition of that company by Citadel Broadcasting as well as the 2011 merger of Citadel with Cumulus Media Networks.

Susan M. Fessler

Director of Regional Sales and Cooperative Advertising Gannett Direct Mail Solutions Shillington, PA Susan Fessler, a 23-year veteran of the advertising industry, sells specialized marketing materials through Gannett Direct Mail Solutions, as well as ad space in the company’s flagship publication, Clipper Magazine. While away from the daily grind, she sings and plays guitar throughout Pennsylvania as half of the eclectic musical duo Get Real (www.get-real-music.com).

Lisa Kennedy

Director of Marketing MOTOR Information Systems of Hearst Business Media Troy, MI Lisa Kennedy developed her knowledge of business management and communications for 15 years before obtaining her current position. She now serves as a vital team member supporting business development and account growth activities, and keeps abreast of both the marketing and automotive fields as a member of the Automotive Aftermarket Industry Association and MarketingPower, Inc.

Lauren Raimondi

President All Aces Promotional Staffing, Inc. Director of Operations Brand Influencers Brooklyn, NY Lauren Raimondi specializes in experience marketing and guerilla advertising, two innovative branding devices that engage the public on very different levels. All Aces Promotional Staffing offers staffing and management services for product launches and promotional events, while Brand Influencers directs e-marketing campaigns that reach out to trendsetting consumers such as bloggers and popular social media personalities.

Gary E. Ware

Director of Paid Media Services Covario, Inc. San Diego, CA In addition to his position with Covario, e-marketing expert Gary Ware is the president of Ad2SD, an organization of young professionals involved in San Diego’s advertising, marketing and communications community. His innovative digital advertising services and interactive media designs have earned him multiple communications awards from the American Advertising Federation. Gary’s numerous specialties include search engine marketing, landing page optimization and Adobe Flash development.

THE ALGAE-POWERED HOUSE OF TOMORROW:

What Will They Think of Next?

Photo Credits: IBA-Hamburg GmbH / Johannes Arlt

Recently in Hamburg, Germany, a new kind of edifice was unveiled and termed the BIQ (Bio Intelligent Quotient) House. House, perhaps, is a misnomer, as the structure is an urban-looking building with an unusual color scheme. Of course, if you were going to paint your house in shades of algae in this day of sustainable living, you’d probably choose green too! The structure is a prototype that will allow scientists to gauge the building’s bio-adaptive façade teeming with algae to measure whether its energy production can lead to more self-sufficient constructions. As scientists witness the algae continuously producing, the drive for more research into biofuels is likely to get a push. The building, which has drawn interest from all over the world, was created for Hamburg’s International Building Exhibition, one of the themes of which is “Building the City Anew - A Journey to the City of Tomorrow.” Since Germany is the world’s current solar energy leader, it isn’t surprising to see such exhibitions taking place on its soil. One of four architectural projects spotlighted in 2013, the BIQ house was developed and built by a team of architects, designers and engineers. Germanbased Strategic Science Consultants (SSC) teamed up with Arup, a global design company, and Splitterwerk Architects of Austria to create this unusual if intriguing construction. Their goal was to create an urban building of the future, one that was self-sufficient and cost-saving. They also wanted to spotlight bio-adaptive technology — a pioneering field that is likely to fuel a myriad of new sustainable projects in the coming years. As scientists can explain, algae are tiny photosynthesizing powerhouses that generate a tidy bit of energy. As the world struggles to save them in waters where pollution is choking them and reducing their numbers, this pioneering team chose to create a friendly environment for them to live on the façade of a building. In their bioreactors that appear rather like large glass boxes or windows, the algae can literally soak up the sun. The biomass they create can be harvested and the energy or heat created by the algae can be used to power the entire building. Moreover, the energy is both clean and renewable, a perfect choice for tomorrow’s constructions. Various companies and scientists have been looking at algae as a potent resource for alternative energies, and while many have celebrated its potential, it still has not become a commercially viable option. However, exhibitions such as the one in Hamburg are bringing its possibilities to light. Not only does this “green oil,” as some have called it, require no arable land, it thrives on CO2 and won’t compromise the world’s fresh water supplies. In fact, scientists assert that green algae can be grown in the desert using salt water. As a promising new energy resource, it’s likely to captivate a new generation of engineers, particularly those fortunate enough to be able to witness it in action. 9

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Dennis

CORREIA

Correia Construction Ltd. Devonshire, Bermuda

n 1992, Dennis Correia set about growing Correia Construction Company Ltd. from a small construction company in Bermuda by broadening its scope to include the Bahamas, Cuba, Honduras, St. Kitts, Costa Rica and Jamaica. While offering services including technical design, project management, ship repairs, towing and salvage work, dredging, and commercial and residential construction, Dennis’ ability to think quickly on his feet and establish lasting client relationships has been instrumental to his success. During his 40-year career, he 10

has been a consultant for the United States and Bermudan governments on projects in Bermuda. More recently, he has expanded his reach to Roatán, Honduras and Turks and Caicos, offering his input on structural engineering and other designrelated matters. In addition to his consulting works, homes were built at the prestigious Christophe Harbour Club in St. Kitts as well as other locations on the island. Correia is now in partnership with a local company that owns and operates a 500-acre quarry in Roatán. In 2009, Mr. Correia was approached by Royal Caribbean Cruise Lines Inc. to redesign and

construct a dock in Roatán to house the world’s largest cruise ship. He continues consulting for Royal Caribbean today and was recently contracted to build a new mega yacht marina for the Fairmont Hamilton Princess in Bermuda, for which construction began in October 2013 and is expected to be completed in May 2014. Correia’s marine works include an oil berthing facility for Exxon Mobil Corporation, the Royal Bermuda Yacht Club, and a mega cruise ship facility in Dockyard, to name just a few. In addition to works in Bermuda, more recently Correia Construction has teamed with Jay Cashman Inc. of Boston,

Mass., where they worked together on a project for Noranda Bauxite in Discovery Bay, Jamaica. Correia and Cashman are presently working on the port of a St. Kitts cargo facility, and in early 2014 there are plans to build and construct a new cruise ship terminal for the Kittian government. Mr. Correia, the two-time recipient of the Tiger Performance Award for best overall performance in service station construction and maintenance, is affiliated with a number of organizations, including the Pile Driving Contractors Association. He is also very community-oriented, having played a key role in the Montessori Education Trust’s acquisition of property to build a larger school now known as The Somersfield Academy. More recently he helped the Bermuda Motocross Association with their track, as the Bermudan government was not able to assist with the funding that was required to make the track safe and bring it to international standards. Mr. Correia’s philanthropic ideology has also provided shirts for boys’ soccer teams in Honduras and ensured that less fortunate children in Costa Rica and Bermuda received presents for Christmas. Dennis works with his wife, Jane, who brings a formidable combination of business acumen and legal expertise to each project, which, when combined with Dennis’ inherent technical prowess and honed mastery of structural engineering, are virtually without parallel.

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Suzanne

Brose

Sole Proprietor Custom Brokers LLC New York, NY

hen high-profile homebuyers and urban luminaries set out in search of a quiet yet elegant Manhattan residence to call their own, large real estate chain companies are usually the furthest thing from their minds. Instead, they turn to boutique brokerages like Custom Brokers LLC. Based in downtown Manhattan, Custom Brokers lists gorgeous properties for rent and sale in some of New York’s most upscale and historic neighborhoods such as Chelsea, SoHo and Greenwich Village. Standing at the helm of this organization is Suzanne Brose, an old-school real estate broker known by clients and colleagues for her specialized expertise and personal approach. The close attention Ms. Brose pays to each and every homebuyer and seller she works with has not only helped her develop a shining reputation among New York’s elite; it has earned her numerous repeat referrals, continually expanding her client base. Yet for all that growth, Custom Brokers remains purposefully under the radar. Like a private banking firm, it prides itself on offering discreet, intimate and highly personalized services — the kind that keep big-time customers coming back again and again. Though Suzanne started her long career by launching a small firm in Easton, Pa., it is in lower Manhattan that she has truly found her stride. That she is approaching her 50th year in the industry hasn’t slowed her down in the least. Despite the fact that she today employs, manages and mentors 18 agents, she continues to work directly with landlords, tenants and buyers, and serve as a consultant to potential investors and other curious parties. For more information on Custom Brokers LLC, visit www.custombrokersnyc.com. Ms. Brose also occasionally blogs about life and business at homesspin.wordpress.com. 12

George E.J.

Diner

Founder, Chief Executive Officer Diner Industries International Miami, FL

n 1982 George Diner had a vision. While thinking about ways to build sustainable habitats, he flashed back to his days in the import-export business. He remembered that many harbors contain a surplus of unused shipping containers. “What if these massive steel structures could be recycled and repurposed as architectural building blocks?” he thought. Drawing from his extensive background in industrial engineering and construction, he immediately set out to incorporate sea containers into the construction of his office building in Rincón de Milberg, Argentina. Twenty years later, those offices are still in use. In 2009, George reunited a team of architects to share with them his vision of building sustainable housing using recycled shipping containers. Together, they launched Habitat Container SRL, a company that employs sea containers in combination with other green innovations such as cellulose insulation, solar panels and rainwater filters to construct environmentally friendly homes. By implementing multiple recycling systems, Habitat Container’s designs minimize energy consumption, drastically reducing carbon dioxide emissions while simultaneously eliminating the burden of utility costs. Looking ahead, Mr. Diner hopes that his building methods will usher in a new status quo for residential construction. In January 2012, he launched Diner Industries International, marking a shift in focus toward the commercial building sector. A member of the Intermodal Steel Building Association, the U.S. Green Building Council and La Asociación de Exploración Científica Austral, he intends to give lectures and presentations on sustainability, with the goal of increasing international efforts to mitigate the effects of global climate change.

How do you hope to contribute to your industry, or what do you hope to change? I hope to help people achieve goals in search of a solution to the climate crises. Changes are a must. We need to act now. To alleviate poverty, improve global health, strengthen economies and protect the environment, we must change the way we use energy and natural resources. What, if anything, surprised you after you entered the workforce? It was frustrating to learn that many people in my field do not believe in what they promote; they just do it for the money. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? My father was my harshest critic. We almost belonged to two different centuries, so we didn’t share the same beliefs, but I eventually realized that people must follow their own instincts no matter what others say. At the beginning of my career, I was very anxious and wanted to have my father’s recognition, but as I grew older, I became more patient and understood that I had to recognize myself in order to be me. Reading self-help books and Kabbalah helped me build confidence. 13

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Sangita

Patel

Chief Value Creator Kalakar Interiors, LLC Princeton Junction, NJ

hose who have studied the ancient Chinese art of feng shui understand deeply the inherent connection between one’s living space and one’s thoughts. However, it doesn’t take an expert to know that a messy bedroom or office can boggle the mind, leaving one’s thoughts equally cluttered. Still, if everyone could clear their heads simply by cleaning their rooms, there might be no need for psychologists, psychiatrists and the like. For interior designer and energy healer Sangita Patel, the process of uncluttering a client’s thoughts begins with the reorganization of the home, but it doesn’t stop there. Ms. Patel further attunes her clients’ minds, bodies and spirits to their newly redesigned living spaces by combining feng shui with another ancient Asian modality: qigong, a practice of aligning breath, movement and awareness in order to achieve inner harmony. On top of this energy healing technique, she offers general life coaching services to facilitate clarity, improved perspective and a greater knowledge of self. A research associate in child development and human relations for 25 years, Sangita has passed level one and two qigong energy healing courses and studied under numerous spiritual masters. Beyond that, she has been certified in architectural drafting by the American Design Drafting Association and counts herself among the members of various organizations related to her fields, including the International Coach Academy, the Institute for Challenging Disorganization, and the National Association of Professional Organizers, for which she serves as treasurer of the New Jersey chapter. For more information about Ms. Patel and her company, Kalakar Interiors, please visit them on the Web at www.kalakarinteriors.com.

How do you hope to contribute to your industry, or what do you hope to change? By helping people connect their mind-space and home-space, keeping their energy in balance mentally, physically, emotionally and spiritually. Which job or position do you feel has contributed most to your professional development? I have always been in business. When I started in interior decorating, I included organizing in my services because I realized that many clients struggled to unclutter their minds. I have always wanted to help others and evolved into this position. What are your short- and long-term plans for ensuring your future success? I plan on putting myself out there, spreading the word and making contacts. My long-term plan is to open a healing center. What’s the most important thing that you took away from your education? I learned to manifest from idea to completion. How have you found that your character traits have helped you to successfully respond to certain situations? I am very open-hearted and open-minded, so I don’t cast judgment on others. I love simplicity, nature and helping people, and am always looking at things from different perspectives. 14

Teresa

Wright Powers

Realtor, Relocation Specialist RE/MAX Real Team Realty Ashland, KY

ife has placed numerous obstacles in Teresa Wright Powers’ path, from abduction at gunpoint at the young age of 18 to fallings out with close friends, heart disease, cancer and spinal injury. However, no matter how tough the circumstance, nothing has broken Teresa’s faith or stopped her from moving ahead determined to do the right thing. A local real estate expert with more than $300 million in sales under her belt, she has been one of Ashland’s premier agents for the last 25 years, and yet, looking back, she recognizes that it is not being at the top of one’s field that is most important; rather, it is simply doing right by others. Several strange, seemingly predestined encounters have occurred throughout Teresa’s time on this planet, each of which speaks to her character as a strong-willed, compassionate individual who will let nothing compromise her morals. On one occasion, while in Israel, Teresa met a gentleman whose co-worker was the son of the man who’d abducted and attacked her many years ago. To her surprise, she learned that the attacker’s son had actually grown up to be a very good person. This touched her so much that she told her new acquaintance that if ever his co-worker, the attacker’s son, needed anything, he could turn to her. Later in life, she would learn that a former friend and colleague-turned-competitor had lost her husband. Never one to harbor a grudge or let professional rivalry get in the way of human decency, Teresa went to her friend’s aid, offering a helping hand and a shoulder to cry on. Why extend such compassion, even at times when others would do the opposite? Because that is simply who Teresa Wright Powers is. Please describe an instance when you realized your contributions or volunteerism had made a difference. How did that make you feel? There was a group of us that would Christmas carol every year; the first year we went caroling, 2000, my leukemia came to visit March 29 and I finished treatment in October. I was in the hospital every month, so when I went caroling they had to push me in a wheelchair. [We visited the hospital], and the first room I went to was the room that I had been in the first time I went to the hospital, and there was a bald-headed man who was a patient. I took my wig off and said, “My head looks like yours and I know every feeling that you are having right now, but there’s light at the end of the tunnel.” About three years later, I was in a hair salon and a lady walked up to me and said, “Are you Teresa? Oh my God, my brother-in-law and sister love you so much. You gave my brother-in-law faith.” I asked how he was doing and she replied, “Darling, he died, but he talked about you up to the day before he took his last breath.” That made me want to [volunteer] more than ever. 15

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Lisa Bottom Principal, Design Director Gensler San Francisco, CA

LEED-accredited professional with more than three decades of experience, Lisa Bottom designs energy-efficient spaces that are both functional and inspiring. Featured in the San Francisco Business Times’ 2011 Most Influential Women in Bay Area Business publication, she serves as an excellent role model for the junior staff of Gensler, an architecture and design firm operating on a collaborative model of senior leadership. Focusing on law firms, professional practice organizations and product design, she strives to breed a corporate culture around excellent service, encouraging each of her team members to get as much input as possible from one another and from the clients as well. Having received a B.S. from the Art Center College of Design and further cultivated her talents during an internship at Milton I. Swimmer Planning & Design, Lisa later worked her way up from junior to intermediate to senior designer before arriving at Gensler. Her dues long paid, she remains a staunch proponent of the mentorship system and has taken several young designers under her wing in hopes of imparting some of the same insights that fueled her creativity and success.

ormerly employed by the ITT Corporation and British Airways, Joanne Murphy now makes her living selling condominiums, villas, single-family homes and other residential properties from the Gulf Coast to golfing communities. She is a member of the Naples Area Board of REALTORS®, the Florida Association of REALTORS® and the National Association of REALTORS®, an Accredited Buyer’s Representative and a Graduate of the REALTOR® Institute who has helped countless clients realize their dream of owning a beautiful home in the peninsular paradise of Naples, Fla. Born in Newport, R.I., and raised in Maplewood, N.J., Joanne holds a Bachelor of Arts in history from Notre Dame of Maryland University, where she also minored in English. She moved to Naples in 1990 and began assisting homebuyers and sellers there three years later. Since then, she’s established herself as one of the area’s most trusted, knowledgeable, courteous and successful agents, earning Top Producer honors from the Women’s Council of REALTORS®.

Joanne Lynch Murphy, ABR, GRI REALTOR® Coldwell Banker Residential Real Estate Naples, FL

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

What personal challenges have you faced that have

Michael D. Park Owner Park Enterprises, LLC Las Cruces, NM

contributed to your overall success, or forced you to pursue other endeavors? In 1999, I was in an auto accident and lost the use of my left arm. However, I can out-work some 35-yearolds. I’m not afraid, but I’m very cautious. If there are opportunities for innovation within your field, how do you plan to capitalize on them? If you already have, what methods did you use that were implemented or successful? Always look for customer needs that are not being met. Keep an open mind to those needs and try to capitalize on them. Maintain a quality product or service. By using your current or new business model, how do you hope to make a difference in the world? I feel that by using materials and methods that do not cause waste or pollute the environment, we are making a difference. We also are trying to keep the construction trades alive by teaching the old methodologies to young people. Every job does not require fancy power tools; some can be done with the same tools that have been used for over 100 years. How do you plan to spend your retirement: professionally involved, volunteering, in leisure or a combination of ways? I don’t plan on retiring, as what I do is a pleasure.

he legal concept of eminent domain might be difficult for anyone to grasp, especially for one being forced to relocate because of it. Now imagine trying to explain to an immigrant farmer or contractor, who toiled under the hot sun for decades to reach his life’s goal of becoming a homeowner, that the government will be legally taking away his dream home. It might seem a nearly impossible task, but this is one of many responsibilities Luis Perches eagerly assumes, lending a sensitive smile, attentive ear and helping hand. A Chicano native of El Paso, Texas, Perches is quick to point out to his Hispanic brethren and anyone facing displacement that the Uniform Relocation Assistance and Real Property Acquisition Policies Act makes available myriad benefits to those affected by public right-of-way deals. Further, his company, Perches Land Services, provides a full menu of land acquisition services to public and private sector clients. One of a very small number of Hispanic-Americans in the industry, Mr. Perches has negotiated major contracts for cellular tower installations, light rail extensions, highway expansions, wind farms and many other projects.

Luis G. Perches President, Chief Executive Officer Perches Land Services, Inc. Houston, TX 17

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Which job or position has contributed most to your professional development? Working at C & P Telephone Company helped me [gain] extraordinary people skills, starting in the traffic department as an operator, then [moving on to] accounting and assignments in auditing before retiring from the engineering [department]. When I went into real estate, it was an easy transition because I retained a lot of the skills I learned from the telephone company. How do you build rapport with your clients? I keep in touch with all of my former clients through calendars, real estate flyers and invitations to an open office with refreshments. I’m always ready to answer any questions or talk with my former clients, who have sent me many thank you cards and letters.

Louise Perkinson Principal Broker Louise Perkinson Real Estate, Inc. Midlothian, VA

If you have earned professional certifications or completed training in your field, how did this help prepare you for what you do? I earned my real estate license in 1977, my broker’s license in 1987, ABR (Accredited Buyer’s Representative) certification in 2006 and certification from the Virginia Department of Minority Business Enterprise. All help me to have more knowledge in dealing with the public and buyers and sellers in the real estate market.

ourteen: that’s how many times Kitchen Designers Plus has won the Consumers’ Choice Award for Business Excellence in kitchens and bathrooms. From 1999 to 2012, much changed at this hub for kitchen design and renovation, but two things that remained constant were president John Vanderkolk’s longstanding commitment to high-quality service and the company’s upstanding reputation as buyers’ preferred source for kitchen consultation, design, project management and installation. As the company’s owner since 1989, Mr. Vanderkolk oversaw the management of its three Ontario-based brick-and-mortar locations in Toronto, Mississauga and Oakville, providing input on creative design work while directing marketing campaigns and business development initiatives. No stranger to organizational leadership, he helped found the Canadian Soccer Hall of Fame and Museum in 1988, joined the organization’s board of governors in 1989 and saw the hall officially incorporated by the Ontario Soccer Association in 1997. Originally hailing from Europe, Mr. Vanderkolk holds a Bachelor of Science in mathematics and marketing from Leiden University, the oldest academic institute of its kind in the Netherlands. 18

John T. Vanderkolk President Kitchen Designers Plus Toronto, ON, Canada

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Seymour Barclay

Gregory V. Ceci

Managing Director, Owner Barclays Construction Bermuda

Principal Gregory V. Ceci Design and Consulting Group, Inc. Freeport, NY

Seymour Barclay owns one of Bermuda’s most dependable and fastest-growing residential and commercial construction companies. “Small enough to listen, big enough to deliver,” the Barclays Construction staff possesses more than 50 years of combined international experience. A longtime homebuilder who takes immense pride in his work, Mr. Barclay is a member of the Construction Association of Bermuda and the Bermuda Small Contractors Association. He has earned numerous certifications through training programs with The National Center for Construction Education and Research.

Hospitals, nursing homes, doctors’ offices and day care centers: these are just a few of the many types of facilities Gregory Ceci has designed throughout his 50-year career. Raised in an artistic family, he realized his passion for architecture fairly early in life and made it his ambition to one day draw the blueprints for buildings both big and small. Of course, there is much more to the job than that, so much of Mr. Ceci’s time is occupied by meeting with clients, surveying properties, delivering presentations and acquiring necessary approvals.

Nada Duna, MS

Judy Freeman

Senior Vice President ValleyCrest Landscape Companies San Jose, CA

President, Chief Executive Officer PrimeTime Living White Rock, British Columbia, Canada

With one look at the work portfolio of ValleyCrest Landscape Companies (www.valleycrest.com), it becomes readily apparent that Nada Duna and her co-workers offer much more than basic lawn mowing and yard work. An experienced horticulturalist with a Master of Science in plant pathology, Ms. Duna can turn the dullest of outdoor canvases into lively mosaics. In recent years, she has become more and more involved with the managerial side of the business, recruiting and training landscape architects, handling finances, and setting up promotional events.

Judy Freeman has been involved in the senior housing industry since 1974. In the late 1980s, she joined Royal LePage in downtown Toronto to develop a division specializing in nursing homes and related health care services. A one-woman library of commercial real estate knowledge, she joined PrimeTime Living in 2006. With luxury retirement residences located throughout Ontario and British Columbia, PrimeTime aims to become Canada’s leading independent and assisted living facility provider, a goal Ms. Freeman intends to meet by tripling the company’s size over the next five years.

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Karen Glasgow

J.B. Jordan

Senior Vice President of Business Development Field Asset Services Austin, TX

Owner M-2 Properties LLC Prescott, AZ

That Karen Glasgow was awarded the position of senior vice president of business development within her first 90 days at Field Asset Services came as no surprise to those who knew her well. Considering how much experience she’d gained in the mortgage industry, her knowledge of the company’s target market was virtually unparalleled then, as it remains today. This is something she hopes to change, however. As she expects to retire in the next five years, Ms. Glasgow has made it her goal to help the managers below her enhance their familiarity with the mortgage defaulting industry.

As soon as J.B. Jordan flipped his first piece of property, he was hooked on real estate investment. Now specializing in the development and sale of industrial land, he deals in vacant plots throughout Prescott, Ariz., specifically in the Prescott Regional Airpark and Commerce Center. For his commitment to restoring the area, he was recognized by the Prescott Preservation Commission. He has also received a National Leadership Award from the Republican Party. To this day, he derives great pleasure from his work, comparing the search for new investment opportunities to a treasure hunt.

J. Heather Ring

Erhard Schuetz

Owner, Manager Eaglewing, LLC Las Vegas, NV

Vice President The Blue Building Foundation Lincoln, NE

With a passion for culture and entertainment, J. Heather Ring provides lighting consulting services for international exhibits and royal weddings. As the owner and manager of Eaglewing, LLC, she is recognized as an innovative leader for her ability to combine her knowledge of lighting programming and electrical engineering to create spectacular events. One such highlight was an Arab royal wedding; when the spotlight hit the princess, Ms. Ring felt a true sense of accomplishment. Prior to becoming a lighting designer, she danced with the Boston Ballet from 1989 to 1992.

Erhard Schuetz helps to promote a green society through his organization, The Blue Building Foundation, which advocates for sustainable energy use and sound building construction. After earning a master’s degree in architecture from Syracuse University, he played a vital role in endorsing net-zero energy housing. In his current position, Erhard advises others on architectural concerns and principles in order to develop environmentally friendly projects. He also serves as a visiting professor, educating future architects at the University of Nebraska who will carry the torch lit by past generations.

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Kenneth J. Snyder

Steven E. Stapleton

Owner KenKanDo/Pocis Home Improvement Boynton Beach, FL

Senior Vice President Mortgage Services III, LLC Warrenville, IL

With more than 25 years of experience in the construction and remodeling business, Kenneth Snyder can complete just about any home improvement task his clients can come up with, hence the name of his company. The staff operates on a simple yet highly successful business model, diligently ensuring that each job is done correctly on the first attempt while remaining up front regarding costs and time frames. Raised and trained in the trade by his father, Kenneth always places the highest emphasis on customer satisfaction. For more information on KenKanDo/Pocis Home Improvement, please visit www.kenkandoetc.com.

Quickly after entering the mortgage industry some 20 years ago, Steven Stapleton became the number one producer at Mortgage Services III, LLC. Five years later, he was promoted to vice president of production, a position from which he developed his team into the companyâ&#x20AC;&#x2122;s single most successful business unit. He now manages the companyâ&#x20AC;&#x2122;s entire retail operation, which accounts for one quarter of its $5 billion annual income. In addition to overseeing 70 salespeople and 15 other staffers, he collaborates with investors on matters related to residential lending.

Janie E. Wood Architect, Draftsman (Retired) U.S. Army Corps of Engineers Spanish Fort, AL Janie Wood served the Mobile District of the U.S. Army Corps of Engineers for 34 years. Beginning as an apprentice during World War II, she eventually progressed to a supervisory position overseeing junior engineers, architects and draftsmen. Now living in Westminster Village, a nonprofit retirement community on Mobile Bay in Spanish Fort, Ala., she teaches computer classes and hopes to write and have her work published in the years ahead. Ms. Wood holds a Bachelor of Arts in English from Judson College.

Janet Allard

Susan M. Bouchard

Erudite in corporate sales and retail, Janet Allard brings to her current position a close familiarity with the needs of retail businesses. In representing vendors looking for mall locations and other prime commercial property, she draws directly from her past experience as director of real estate at Liz Claiborne Canada and as a leasing representative for SmartCentres.

Short sale specialist Susan Bouchard purchases and refurbishes homes on the brink of foreclosure, allowing indebted homeowners to move on with their lives without having to worry about the added stress that results from further damaging their credit. She is a member of The Realty Investment Club of Houston and mother of three sons, all Texas A&M University alumni.

Director of Mall Services Northwest Atlantic (Canada) Inc. Toronto, Ontario, Canada

Owner, Manager Alerst LLC Spring, TX

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Jessica Davis Breen, Ph.D.

Vice President of Product Development Atlantic Development & Investments Scottsdale, AZ While many companies contracted to build affordable housing units unfortunately view each job as just another business opportunity, Jessica Breen and the staff at Atlantic Development & Investments bring to their work an admirable sense of social responsibility. Dr. Breen is supported in her efforts to assist the economically disadvantaged by a Ph.D. in sociology from Trinity College Dublin.

Fritz Hawkins

Jose Luis Celani

President, Principal Designer Fister Design, Inc. Miami Beach, FL

Real estate prospector Jose Luis Celani is the man behind more than $300 million in annual land acquisitions and $200 million in yearly sales for Brazilian construction and property development company Construtora Mudar — quite remarkable considering he was first introduced to the industry in 2006 when he landed a job as a business manager with Gafisa.

After accruing more than 15 years of experience with some of the country’s most reputable design studios, Irene Marie Fister decided to break out on her own by founding Fister Design, Inc. This Miami-based interior design firm creates functional yet aesthetically refined residential and commercial spaces built to meet the clients’ specific needs and tastes. For more information, visit www.fisterdesign.com.

Steven P. Hughes

Vice President, General Manager The Keyes Company Weston, FL

Vice President of Operations Cormode & Dickson Edmonton, Alberta, Canada

Fritz Hawkins oversees 25 real estate offices and 1,800 associates along Florida’s east coast. He made the switch to this profession after starting his career on the other side of the industry, having earned a bachelor’s degree in architecture from the University of Miami, where he was president of the school’s Lambda Chi Alpha chapter.

Business development specialist Steven Hughes excels in teambuilding situations. It is no wonder then that he has done so well supporting and building the ownership network of employee-owned boutique construction services firm Cormode & Dickson. Mr. Hughes holds an MBA from the Richard Ivey School of Business and enjoys renovating and flipping homes to supplement his income.

Irene Marie Fister

Regional Director Construtora Mudar São Paulo, Brazil

Ellen Kortina

Interior Designer, Dancker, Sellew & Douglas Owner, Designer, Kortina Design Flemington, NJ Ellen Kortina has been designing sensible and aesthetically pleasing spaces since 1978. Well-versed in residential and corporate interiors, she has managed projects through outsourcing for several major pharmaceutical companies, including Bristol-Myers Squibb, Merck & Co., sanofiaventis U.S., and Pfizer Inc., for which she designed a 3,500-square-foot employee entrance lobby.

Sandra Hargett

Broker, Owner Coldwell Banker Chesapeake Bay Properties Kilmarnock, VA Sandra Hargett and her real estate company deal in properties of all sizes and prices located in the Northern Neck and Middle Peninsula areas of Virginia’s Chesapeake Bay. The locale offers a very special quality of life, low cost of living, and miles of beautiful waterways ideal for boating. Sandra is an award-winning salesperson who’s been listing waterfront homes and land for over 25 years.

Tatiana Kouzminykh, BA, RCM, RPA Property Manager Avison Young Inc.

Toronto, Ontario, Canada

Tatiana Kouzminykh’s division of Avison Young proudly manages more than 1.5 million square feet of prime office and retail space throughout Ontario. Ms. Kouzminykh, a member of both the Building Owners and Managers Association of the Greater Toronto Area and the Association of Condominium Managers of Ontario, focuses primarily on accountancy, finance and tenant satisfaction.

ARCHITECTURE, CONSTRUCTION & REAL ESTATE

Bryan Kurtz

Managing Agent TKR Property Services, Inc. Brooklyn, NY Bryan Kurtz has been managing housing cooperatives and condominiums with TKR Property Services, Inc. since 2001. In this capacity, one of his most important jobs is supervising building superintendents, ensuring that they don’t fall behind on preventative maintenance and repairs. Mr. Kurtz holds a Master of Science in speech and interpersonal communications from New York University.

Judith L. Stalder

Patricia McMahon, GRI, ABR, CSP, SRES, e-PRO

Jessica L. Navascues

Lisa Rolwes

Associate Broker RE/MAX Alliance Group Sarasota, FL Patricia McMahon has been selling property as a RE/MAX agent since 1989, but her history as a real estate broker dates all the way back to 1970. Having watched and survived the housing market’s many ups and downs, she possesses a unique insight into buyer and seller behavior, which has no doubt helped make hers the number one RE/MAX office in Florida.

Director of Operations Plycem USA, Inc. Houston, TX

President, Owner ACA Rolwes Builders, Inc. Wentzville, MO

Jessica Navascues’ experience in architectural design has been of great service to her even after her decision to switch to a more business-oriented career. She considers the opportunity to run a building materials company an absolute blessing and truly appreciates the opportunities she has to speak with architects and show them the many benefits of fiber cement products.

Family-owned and operated construction company ACA Rolwes Builders, Inc. has been building, renovating and remodeling homes and commercial facilities in the Midwest since 1996. Its president, Lisa Rolwes, draws from decades of experience in nursing to provide clients with a level of customer service that is all too uncommon in her industry.

Nadia Star

Kenneth J. Troyer

President, Managing Partner Morning View Associates, LLC Oceanside, CA

Chief Executive Officer Star Quality Home Services Jonesboro, GA

Owner KT Animal Structures Millersburg, OH

After buying a home in 1997, Judith Stalder became extremely frustrated with the level of service her area’s homeowner association provided. Never one to wait on help from others, she decided to resolve the problem by forming Morning View Associates, LLC. Today, the company offers homeowners’ associations everything from management consulting services to organizational analysis.

Experience in the U.S. Navy and the hospitality industry helped to reinforce the already wellfortified work ethic instilled in Nadia Star by her parents. She takes great pride in her work as a home inspector and particularly enjoys the travel aspect of the job. Attributing much of her success to the foundation laid by her family, she aspires to one day partner with her mother’s company.

Masterful carpenter Kenneth Troyer erects custom chicken coops, pole barns, run-in sheds, horse stalls, garden sheds, and other animal storage facilities and cabins in rural Ohio. A skilled listener with a great eye for detail and a proficient hand to match, he builds each structure to his clients’ exact specifications. For more information, please visit www.ktbarns.com.

Gina S. Vickers

Chief Executive Officer Majority Owner Hydro-Green Erosion Control, LLC Opelika, AL Hydro-Green Erosion Control, LLC, a certified Women’s Business Enterprise, provides soil stabilization solutions for large commercial sites and government-owned land. Gina Vickers’ company has completed a number of high-profile contracts, including an airport in Auburn, Ala., as well as a basic training barracks and vehicle recovery course at Fort Benning. For more information, visit www. hydrogreenerosioncontrol.com.

Doris Elaine

LONG

Sergeant Major, U.S. Army Photographer, Long’s Photography Barstow, CA

rom the battlegrounds of Iraq to the streets of California, where another war is being fought for the hearts and minds of at-risk youths, Sgt. Maj. Doris Long steps into the fray with the courage, strength and determination that three decades of Army service have helped her develop. This extensive experience, however, is not her only source of inspiration. Doris sees her knowledge and skill set, in her own words, as “a tightly woven basket,” meaning that all of the tools she has accrued over the course of her life and career have been intertwined to make her who she is today. But just who is she? Well, for starters, Doris has logged 31 total years of service and is a recipient of the U.S. Army’s Commendation Medal, Achievement Medal and Good Conduct Medal, as well as a U.S. Armed Forces Reserve Medal with a silver hourglass. A veteran of Desert Storm and Operation Iraqi Freedom currently assigned to the Community-Based Warrior Transition Unit (CBWTU) in Sacramento, Calif., she is accompanied by a service dog and enjoys working in a leadership capacity helping other wounded soldiers reintegrate into their communities. The CBWTU, which currently manages more than 200 soldiers, allows ill and injured National Guard and Reserve soldiers to live and recover at home and access nearby medical facilities, all while remaining on active duty. While in Iraq, Doris directed and facilitated a major fundraising campaign for the Army Emergency Relief Fund in 2009. In addition to being a proud soldier and invaluable asset to her fellow servicemen, she is also an avid scuba diver, humanitarian and photographer. In fact, she published a book of images documenting her unit’s deployment. Having earned a Bachelor of Science in liberal arts, with a focus on psychology and sociology, from Excelsior College in 2011, Doris is now nurturing her artistic talents by pursuing a bachelor’s degree in photography through online courses with the Art Institute of Pittsburgh and is maintaining an impressive 3.87 GPA. Meanwhile, through her work at the Desert Discovery Center in Barstow, Calif., she endeavors to turn children away from a life of crime and destitution by educating them on the importance of a sustainable environment. 24

Photo courtesy of Deva Mayorga Malone, Mesa, Az.

What are your short- and long-term plans for ensuring your future success? First on the agenda is finishing 20 classes with the Art Institute of Pittsburgh and getting my Bachelor of Science in photography. Then I would like to take my photography to another level by incorporating scuba diving and tying together my deep-sea photography with the educational youth programs. If we can teach children to find something that they’re interested in, the future generations will be so much richer, better balanced and more culturally diverse. Which job or position do you feel has contributed most to your professional development? During my deployment, I was in charge of special projects and was tasked with bringing in donations for the Army Emergency Relief campaign. In 2009, I raised almost $17,000 without a staff. In order to do this, I started with a presentation in Iraq in the dining facilities with a microphone. It was like a domino effect. At Joint Base Balad, [between] a combination of contractors, soldiers, concessionaires, Air Force, Navy, Marines, Morale, Welfare and Recreation, and Army and Air Force Exchange Service personnel, the contributions poured in. I may have started the campaign, but these were the people who helped me to raise that money. How do you hope to contribute to your industry, or what do you hope to change? I am contributing to the community through a volunteer coordination program that will link all of the Bureau of Land Management offices together, creating a pilot program with long-term implementation to other locations. Through the Desert Discovery Center, we’re trying to get at-risk schoolchildren interested in environmental cultivation and caring about their land, water and resources. This is going to be the first and only energy-efficient LEED [accredited] building in all of California. One project currently in the planning stages involves the creation of a safe walking trail linking together important facilities such as the hospital, senior citizen center, veterans’ home, city offices and college. This will get the community outside and promote health and exercise along with the historical aspects of the area. I will contribute to the photography realm by opening up a small studio in Woodlawn, Tenn. I enjoy documenting change, creating beautiful images and capturing the essence of people — their inner beauty — through photographs. I would also like to continue with advertisement photography. What’s the most important thing that you’ve taken away from your education? The ability to look at diverse situations, solve problems, and capture a specific moment with a camera or other media, telling a story with the images. When I photograph something, I see the picture before I actually take it — you have to feel the image or understand the client’s intent. AIO Pittsburgh took me from just shooting pictures to implementing feeling, emotion and content regardless of the subject I am photographing. The educational facilities I have attended, the Sergeant Major Academy, Excelsior College and AIO Pittsburgh, are the major contributors to my growth. They also helped me develop a voice. The Art Institute of Pittsburgh has taught me how to discuss what I’m feeling or seeing, or what the intent was when I created the piece of work. 25

Bonnie

LYTHGOE

Director, Producer Lythgoe Family Productions Los Angeles, CA

erhaps best known in the U.S. for her roles as producer and judge on the TV series “So You Think You Can Dance,” Bonnie Lythgoe has been making waves as an entertainer in the U.K. since the late ‘60s, when she went by her maiden name, Bonita Shawe. After debuting on the silver screen acting alongside Sidney Poitier in Columbia Pictures’ “To Sir, With Love,” she became a dancer with the BBC’s Young Generation dance troupe. It was there that she met husband-to-be Nigel Lythgoe and made the transition from dancer to choreographer. This experience would open numerous doors for her, as over the next several decades she would begin not one but two families — one consisting of her husband, two sons, and four grandchildren, and another consisting of dancers, singers, actors, directors, producers and mentors of all sorts from across England’s vibrant musical theater scene. Though she has recently re-entered the limelight through several television gigs, Bonnie really never left the world of creative and performing arts for a second. For the past 15 years, in fact, she has been working with several charitable organizations that help expose underprivileged children to the arts. With Children in Crisis, for example, she worked alongside Sarah, Duchess of York, as well as other celebrities and royal family members to produce a show at England’s famous Theatre Royal, Drury Lane. Ever cognizant that tomorrow’s brightest stars could be standing behind any curtain, she remains dedicated to helping children develop their talents and strives to remember the name of everyone with whom she works. As for her teaching philosophy, she believes that youngsters should be encouraged, not pushed, but readily acknowledges that success in such a competitive field requires one to become totally immersed in his or her craft. After all, it is love that has gotten her to where she is today — love for dancing shoes, love for the director’s chair, and most of all, love for the feeling one gets when the curtain draws and the crowd roars. 26

ARTS, MEDIA & ENTERTAINMENT

How do you hope to contribute to your industry, or what do you hope to change? We have annual Christmas events in the U.K. We put on musical shows such as “Cinderella,” “Snow White” and a variety of other stage productions. I’d like to bring these events to America. I want Americans to [experience] our English humor. Another thing that I really want to do is make sure that people understand what goes on behind the scenes. Currently I am working on [a TV documentary] called “Opening Night.” I think people will be interested in what needs to happen in order for a show to be produced. Which job or position do you feel has contributed most to your professional development? I personally believe that people learn everything along the way. Once you get over that first audition and are actually in a job, everything else falls into place little by little. I think the position that contributed most to my professional development was when I became a teacher in London as head of performance arts. I learned how to understand people and students and learned the ups and downs of young people. Out of these experiences comes inspiration. When you have so much contact with young talent, it pushes you upward. How have you found that your character traits have helped you to successfully respond to certain situations? I’ve been honest with people. You’ve got to have talent, you must be able to conquer the world, and you should be able to do your job yourself. As a director, I never asked anyone to go fetch me coffee. I did everything myself and earned respect from my peers. Success, at the end of the day, results from respect. What are your short- and long-term plans for ensuring your future success? As for my short-term goals, I want to be more recognized. I love television and would like to be more successful with real people, not unlike “Ellen,” but slightly more medical. I’d love to do some chat shows, where I’d feature a lady who has cancer, for example. I’d also love to do a behind-the-scenes look at filmmaking. As for my long-term goals, it would be nice to do exactly what I’m doing now but with more involvement in radio. I’d also like to [stop] ridiculous shows like “Dance Moms” that suggest mothers have to push their kids in order for them to be successful. I’d like to show people that is not what you should do. How do you see the future of your volunteer services impacting society? I think LA’s BEST is a great organization because it gives underprivileged children somewhere to go after school. They put on productions, such as “Snow White,” and offer dancing and painting classes. I’ve been working with them for the past five years, and I think it is great that children are given such opportunities, because you never know when there is a genius among the group. We must give them the chance to come out and be brilliant. The children are our future and that’s why I focus a lot on this group. Another thing I’ve been working on is Save the Arts, for which my son is on the board. It gives kids a chance to be with fantastic teachers. 27

ARTS, MEDIA & ENTERTAINMENT

Barry

SANKEY

Sports Reporter Phoenixville Newspapers Trappe, PA

hat do catcher Mike Piazza and linebackers Neal Olkewicz and Rich Kraynak all share in common? Aside from the fact that all three became professional athletes, all of them were also reported on by sports writer Barry Sankey before they reached the pros. In his 40 years working for Pennsylvania-based publications The Mercury, the Spring-Ford Reporter, The Philadelphia Bulletin, The Temple News and The Phoenix, Mr. Sankey has racked up a trophy case full of awards for journalistic excellence. What he takes greatest pride in, however, is that he was able to watch amateur talents become world champions and that he always did his best to cast sports in a positive, non-sensationalist light. In a sports media cycle populated by shallow, attention-snagging headlines that often have more to do with players’ personal lives than their on-the-field accomplishments, Mr. Sankey’s uncompromised integrity allows him to stand apart. Whether providing coverage at the high school, college or professional level, he has shown Pennsylvanians the purer side of the games they all know and love. In Barry’s eyes, sports are all about people coming together for a common goal. This, of course, includes not just athletes and coaches, but fans as well. When a small Pennsylvania town rallies around its team, Mr. Sankey relishes the opportunities to take part in pre- and post-game rituals, he embraces the thrill parents of student-athletes feel when their children’s names appear in the paper, and last but not least, he celebrates the small-town pride that makes local sports what they are. Raised in Limerick Township, he currently resides in the borough of Trappe, not far from where he grew up, and the newspaper columns and blog posts he writes mainly deal with high school teams in Chester and Montgomery counties. Geographical links aside, Mr. Sankey also has a strong familial connection to the world of sports. His uncle, the late Earl “Yogi” Strom, was a professional basketball referee from 1957 to 1990. Posthumously inducted into the Basketball Hall of Fame in 1995, he was followed and covered by his nephew throughout most of both men’s careers. At 57 years old, Mr. Sankey admits that he is approaching the age of retirement. However, he sees himself continuing to report and write in a freelance capacity even after he’s officially stepped down from his job with Phoenixville Newspapers. 28

Who has been your greatest professional inspiration? Two of my high school English teachers, John McWilliams and Lynn McWilliams, and former Mercury sportswriters, Mikey Siman and Ken Murray, have been great inspirations. Whom do you hope to inspire? I want newcomers to take my career path and have an interest in writing and sports. What time management tips can you suggest? Be open to varying work schedules based on sports events during their individual seasons. Tell us about a time during your career when you demonstrated leadership qualities. I was on a committee to honor Hall of Fame referee Earl â&#x20AC;&#x153;Yogiâ&#x20AC;? Strom. How do you build rapport with your readers and retain their loyalty? I maintain a strong working relationship with coaches, players and other sources. 29

ARTS, MEDIA & ENTERTAINMENT

Carolyn

Cheshire

Professional Artist CRC Ventures, Inc. Kosse, TX

he creation and appreciation of art is, in many cultures, a communal experience — one that brings people together, be it through the singing of a song, the crafting of an ornament, or the painting of a picture. Similarly, this ritual is not just passed down from generation to generation, but shared cyclically between elders and youths. The younger students learn from the traditions of their progenitors and add a fresh perspective to these traditions, which in turn, inspires the older teachers. Carolyn Cheshire inherited her passion for the arts from her mother and aunt, both of whom drew and painted in their spare time. Having been exposed to their beautiful, if amateur, works very early in life, young Carolyn soon discovered that she too possessed a knack for putting pencil to paper and brush to canvas. Though devastating personal struggles and a fruitful, 15-year teaching career left Ms. Cheshire very little room to pursue artistic endeavors, her talents would not be altogether neglected. Despite losing her daughter to addiction and her husband to divorce, Carolyn was able to find solace in the therapeutic act of creation. Painting her way to brighter days, she recognized a familiar glint in the eyes of granddaughter Amber. It was, in fact, the same creative spark that had been lit in Carolyn when she was a child. Fast forward a decade or so: Amber “Vantid” Hill is now an extremely talented artist whose fantasy wildlife illustrations have been privately commissioned and appeared in popular publications like Digital Artist. Amber’s work has not just allowed her to earn a successful living; it has inspired her grandmother to begin selling and showing her own art, which consists of colored pencil and charcoal drawings as well as oil and acrylic paintings.

Could you tell us a little bit about yourself? What are your interests? Art is my true passion. I love painting and sketching and have been drawing ever since I was a little girl. I am going to start displaying my work. My granddaughter is a famous artist, and it was I who inspired her. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? I relax, spend time with my lovely dog, Coco, and just paint or draw whatever comes to me. I often create from memory, and I enjoy working in many different mediums, including wet-on-wet paintings, murals and sketches. 30

ARTS, MEDIA & ENTERTAINMENT

Debra A.

Dreiling

hile holiday savings continue bringing the masses out to snag the best deals on home goods, clothing and other items, online shopping has in recent years become increasingly popular, making it easy to purchase your heart’s desires simply by clicking a mouse or touching a screen. The Liquidation Channel, a 24-hour broadcast network, allows jewelry lovers to view and bid on necklaces, brooches, earrings and more in reverse auction format. Formerly called the Jewelry Channel, LC, as it’s sometimes known, has served this special market for four years, during which Debra Dreiling has been working behind the scenes to ensure that all runs smoothly. Having served in the Navy for 12 years, Debra knows firsthand the value of working well on a team. It was no surprise then, that when the vital position of camera operator was eliminated from the roster and absorbed into the director’s role, she took it all in stride and focused on training to use the on-set equipment, which can change frequently. While part of her job includes the run-of-the-mill tasks of payroll and schedule management, Debra is proud to use her creative talents in a way that keeps customers returning and advertised products in demand. Though Ms. Dreiling holds a Bachelor of Arts in mass communications with a specialization in electronic media from Texas State University, not all of her knowledge was acquired through hard academics. A saying she’s fond of, “Life is a constant audition,” reminds her that in a field where technology and buying trends are constantly evolving, one must roll with the punches and learn from new challenges to truly grow professionally. Looking toward the future, she hopes to someday work for the Disney Company and continue producing televised media.

Director, Producer, Production Coordinator Liquidation Channel Austin, TX

How do you hope to contribute to your company, or what do you hope to change? I want to make sure the industry grows to the fullest extent. I want the Liquidation Channel to be among the top competitors and make a name for itself. Which job or position do you feel has contributed most to your professional development? My job as director has contributed most. I think directing is something that you really have to love to do. I love making all the shots as beautiful as possible to appeal to the viewers who buy items. What’s the most important thing that you took away from your education? My military background taught me [about] two things: leadership and training. A successful leader is open to listening to the whole team and accepting suggestions from the team. In order to become this successful leader, you need to be trained as one. Training is necessary every day, especially in the broadcasting industry. When you’re in a field that changes constantly, you have to keep up. 31

ARTS, MEDIA & ENTERTAINMENT

Margaret

Munnerlyn

Author, Holistic Herbalist Pocono Summit, PA

any people who enjoy reading might attest that one of the greatest joys it brings is to be able to temporarily suspend reality and immerse oneself in the emotions, thoughts and experiences of fictional characters. Margaret Munnerlyn was exposed to children’s literature at the hands of her parents, Peter and Georgie Moultry, opening up an exciting world as she read and expanded her imagination. Today, after working for a few years as a reading tutor for high school and grade school students, she is a talented writer and award-winning poet who feels blessed to share her gifts with the world. In 2004, she published a collection of reflections, prose and poetry titled “Food for Thought,” in which she expresses her beliefs concerning love, trust, familial relationships, and a host of other personal issues. Completely honest and thought-provoking, Margaret’s writing is inspired by her experiences and those within her caring and supportive network, which includes her beloved daughter, Arnetta. Without coming off as pretentious or preachy, she offers simple solutions to philosophical questions about human nature, suggesting that self-examination is often the first step in changing for the better. Available on Amazon. com and www.fidelipublishing.com, “Food for Thought” is an entertaining and refreshing body of work. In addition to writing, Margaret also practices herbal healing, an art form passed down to her by her grandmother. Once, when a co-worker’s daughter suffered from a particularly aggressive bout of asthma, she concocted an herbal tea lung treatment to which the girl responded surprisingly well. Reasoning that holistic medicine administered by a well-trained and compassionate individual with years of experience is certainly an acceptable alternative to traditional methods of care, she has been able to assist hundreds of people in achieving a higher quality of life. While the personal satisfaction of helping others is motivation enough to continue in her current line of work, Margaret has also received numerous writing-related accolades, including three Editor’s Choice Awards, a Poetry Ambassador Award, and a special recognition from International Who’s Who in Poetry. Looking toward the future, she intends to continue writing and practicing herbal medicine. To read more about her work or to contact Margaret directly, visit her website at www.margaretmoultrymunnerlyn.com.

aving grown up in a family of musicians, Caroline Stinton knew from a young age the power of beautifully crafted notes to evoke a range of emotions in listeners. While some individuals share their talents by producing and distributing music, Caroline takes this just a step further by passing on her knowledge to students through private instruction. Done mostly on the piano and bassoon, her teaching is energetic and versatile, using a mixture of techniques to help clients grow as individual artists and keepers of the craft. Though strengthening performance is certainly one of her main foci, Caroline also functions as a personal coach and cheerleader, providing support and guidance to help students launch their careers and follow their dreams. A member of the Incorporated Society of Musicians and The Royal Society of Musicians of Great Britain, Ms. Stinton holds a Bachelor of Arts in music education from Londonâ&#x20AC;&#x2122;s Kingston University and a teaching diploma from the Guildhall School of Music & Drama. It is her hope to one day share her gift in another way and perform as a solo artist.

Caroline

Stinton

Caroline Stinton Bassoon and Piano Tuition Kent, United Kingdom

How do you hope to contribute to your industry, or what do you hope to change? I hope to conduct master classes, play more chamber music and play more of my instrument. What are your short- and long-term plans for ensuring your future success? My short-term goal is to build a school. My long-term goal is to collaborate with others to conduct courses for the youth. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? My teachers were a great inspiration and helped encourage my passion for music. Whatâ&#x20AC;&#x2122;s the most important thing that you took away from your education? I think the most important thing was being in a recording group or singing in a choir. [Both] made me realize what a beautiful thing it was to play with others. Which job or position do you feel has contributed most to your professional development? I was an assistant for three years at The Skinnersâ&#x20AC;&#x2122; School, one of the oldest guilds in London. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? I had to give up swimming for my love of the bassoon; it was more important to concentrate on the bassoon. How have you found that your character traits have helped you to successfully respond to certain situations? I think I have a lot of endurance, which is one quality I think you need to be successful in music. 33

ARTS, MEDIA & ENTERTAINMENT

Joan

Taxay Weinger

Artist, Educator Lake Forest, IL

rue artists never remain stagnant; instead, their styles evolve along with the times. Spanning more than 60 years, Joan Taxay Weinger’s prolific career provides a perfect example of this. Described by critics as poetic naturalism, her work has progressed and transformed over the decades, reflecting the moods of the ages and the artist’s own stylistic development as she embraced new mediums with a unique perspective that never focused on any one idea or feeling for too long. In the words of curator Margaret Hawkins, a longtime art columnist for the Chicago Sun Times, “It is time and its melancholy edge that is Taxay

Weinger’s real subject, not beauty at all. Her drawings and paintings challenge us to pay attention to the present and then to let it go; and she makes it clear that the more we cling the more it falls away.” Since earning a Bachelor of Fine Arts from the School of the Art Institute of Chicago in 1950, Joan has worked with students as a visiting artist at Barat College, Mundelein College, Roosevelt University, Lake Forest College, Bard College, and Columbia College, where she served as a full-time professor in the school’s art department for some 26 years. She was also an art instructor with the North Shore Art League for

40 years. Her paintings, sketches, photographs and mixed media pieces have been displayed and sold at high-profile galleries around the country. Adorning the walls of private collectors, corporations, and educational institutes alike, her creations reside in the permanent collections of the Smithsonian American Art Museum/National Portrait Gallery Museum, the Art Institute of Chicago and the Rockford Art Museum, among numerous others. For a closer look at Joan Taxay Weinger’s work and a better understanding of her artistic philosophy, visit her online at www.jtwartist.com.

ARTS, MEDIA & ENTERTAINMENT

ost talented writers, producers and actors share at least one thing in common: the constant search for sources of inspiration. Perhaps the most important part of this pursuit is figuring out exactly how to harness and focus these new ideas when they finally do emerge. As a freelance television writer and producer, Jennifer Watling has devoted much of her professional career to this quest and to answering the questions that come with it. After transferring from Denison University to Middlebury College in 1984, Ms. Watling switched majors from art history to film studies, as she found this subject more enticing and pertinent to her evolving interests. As part of her studies, she worked as an intern at NBC on the popular soap opera “Another World” and the smash-hit family sitcom “The Cosby Show.” This incredible experience offered her first behind-thescenes glimpse at the world of TV production. Next, she interned with CNN, working as a production assistant under Cheryl Washington, who was the features editor for “Showbiz Today.” Though the internship only lasted a few months, it gave Jennifer the chance to meet numerous celebrities and reinforced her belief that this was the field in which she belonged. In 1986, Jennifer graduated cum laude with a Bachelor of Arts, but her quest was only beginning. Following a brief stint at law school that only further cemented her determination to make it in the world of entertainment, she enrolled at Emerson College, where she would earn a Master of Arts in television and film studies and production after writing a thesis on the history of sitcoms. Since completing her formal academic studies in 1997, she has participated in the Malibu Writers Conference and continued to hone her craft.

Jennifer Wright Writer, Producer Tucson, AZ

Watling

How do you hope to contribute to your industry, or what do you hope to change? In January 2012, I went to California and got certified in Avid Media Composer, a digital editing system. With this certification, I am looking to move back to L.A. and get involved in the [TV and film] industry. My true dream job is dealing with all the pilots that the networks are thinking of buying and giving my critique and opinions on which ones I think would be successful. My certification will definitely help me, as it is the new industry standard for all television and film in Hollywood. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? I basically grew up on TV. I lived as an only child and knew everything on TV — the shows, the players. When I went to Middlebury College, I had to take a basic course in humanities, which got me involved in an introductory film course. It changed everything. What, if anything, surprised you after you entered the workforce? I was surprised by the fact that people gave me more and more responsibility. It was a nice surprise and I found this happening in my most of my jobs. I’m a capable person and am willing to start at the ground level and work my way up to the top. 35

hiladelphia is a city steeped in rich musical history. From the soulful subtleties of the Philadelphia sound stemmed disco, smooth jazz, new jack swing, and countless other styles and subgenres. In 2000, Phillyborn Paula Webster-Grant decided to launch Phillybass’d Entertainment, Inc. in order to help jump-start the careers of a new generation of local performers while paying homage to their hometown and the many legendary artists it has produced in the past. More than just a label or talent agency, Phillybass’d Entertainment is a multitiered company offering its clients a full suite of production, distribution, management, promotion and artistic development services. From recording, mixing and mastering demos to licensing songs and negotiating contracts, Paula and her team stick with their artists through every step on the road to stardom, showing them the ins and outs of the music industry and passing on wisdom that’ll help ensure their success for years to come. One of the company’s most successful clients to date was Robert Allen, aka Rob. A!, who has written songs for multiplatinum pop stars Chris Brown and Rihanna, Omarion, R. Kelly and the Sugababes, to name a few. Ms. Webster-Grant holds a Bachelor of Arts in biology and chemistry from Beaver College (now Arcadia University), as well as an MBA in strategic marketing.

Paula

Webster-Grant

Chief Executive Officer Phillybass’d Entertainment, Inc. Philadelphia, PA

How do you hope to contribute to your industry, or what do you hope to change? The entertainment industry, particularly the music industry, is changing. New opportunities and different avenues of delivering products to consumers are being discovered every day. The “old” or traditional way of trying to have your product heard by a major label has become next to impossible, so artists have to find alternative methods to see their product delivered to the public. We at Phillybass’d Entertainment are hoping to make it easier for serious artists to get a shot at stardom. Can you explain the impact, if any, that social and professional networking have made on your organization or on you personally? If it were not for social and professional networking, Phillybass’d Entertainment would not exist! You know the old saying: “It’s not what you know but who you know that makes all the difference”? I am a firm believer in that saying on a professional and personal basis. The people I have met over the years from attending conferences and seminars, posting on Facebook and LinkedIn, etc., have given me access to people I would have never been able to reach out to on my own. It always helps to be a member of every organization and professional society specific to your areas of expertise. How are you and your company responding to the paradigm shift caused by the rise of online distribution models? We are working with several cloudsourcing and Internet marketing companies that can help my clients reach out to many more people who may be interested in their music. I look at the online distribution model as a breath of fresh air simply because it gives you access to consumers you would not normally have access to unless you were signed to a major label. Nowadays, the universe is at your fingertips and should be exploited on a daily basis. 36

ARTS, MEDIA & ENTERTAINMENT

How would you describe your work style? I just try to [complete] what needs to be done each day and do my best not to panic when things get difficult. In the past, I would usually just go off in my corner and work on what needed to be worked on until it was done. I’m usually pretty quiet, although lately I’ve gotten somewhat talkative.

Phyllis E. Bird Reiki Master and Instructor, Angel’s Hideaway Retired Animation Painter, The Walt Disney Studios Clarkdale, AZ

How do you hope to contribute to your industry, or what do you hope to change? By promoting the arts and their ability to cross cultural boundaries, I hope to connect people from different walks of life and help them further their dreams and recognize that all of us have something to offer. Which job or position do you feel has contributed most to your professional development? Each position has been a building block lending itself to the whole. Thinking outside of the box and not letting fear run my life has helped me see that every opportunity can bring forth success on many levels. How did your education prepare you for what you do? It solidified what I did. I was already dancing professionally by the time I graduated from college, but earning my degrees gave me the ability to reach beyond the performance aspect of my profession and become an educator. Was there ever a personal matter or issue that came into conflict with your professional endeavors? The loss of my mother, who was an extremely graceful and honest person. Her passing made me more grateful for the friendship we shared and her belief in me. Her death also made me place a greater value on life and cemented me in my conviction to never sell out and always maintain my integrity.

Do you have any hobbies or side ventures that provide enjoyment or fulfillment? Outside of work, I go to school to learn new things. I also work in the yard, both at the office and my home, which gives me some much-needed physical exercise and keeps me grounded. I am an artist as well as a Reiki Master. The new things I’m learning have to do with Internet marketing, which is a lot more difficult than one would think. I have opened a new business besides Angel’s Hideaway called Golden Bird Enterprises, which will [encompass] just about everything else I do, including creating miniature paintings and entering them in shows in Florida and Washington, D.C., and possibly some writing in the far-off future. What is your personal definition of success? Success to me is keeping busy, learning new things, and being able to support myself and whatever projects I decide to undertake.

Steele Bremner Owner, Artistic Director Studio of Dance, LLC Georgetown, SC 37

ARTS, MEDIA & ENTERTAINMENT

Edward L. Graves, MS Director of Bands Tennessee State University Nashville, TN

hough the music world recognizes Nashville primarily for its contributions to the country and bluegrass genres, the city is also home to a rich marching band tradition, one which has been furthered through the work of Edward Graves, director of bands and coordinator of instrumental music at Tennessee State University. Originally from Starkville, Miss., Graves first came to the university as an undergraduate. After earning a bachelor’s degree in music education there, he went on to attain a master’s at the University of Illinois and worked as director of bands at Shaw University, the Tuskegee Institute and North Carolina A&T State University before returning to Tennessee State in 1979. Under his direction, The Aristocrat of Bands performed at the 1993 and 1997 inaugural parades of President Bill Clinton and even traveled to Japan to play at halftime in the Mirage Bowl. A member of Phi Mu Alpha Sinfonia and Phi Beta Mu, and honorary member of Kappa Kappa Psi, professor Graves believes deeply in music’s power to unite and inspire people from all walks of life.

anuel Ruiz is an international entrepreneur and audio engineering expert who took his visionary company from its founding in Mexico in 2003 and expanded into Canada in 2009. Its two studios offer full suites of production services for music videos, corporate branding materials, films and television shows. Past projects include the short films “The Maker,” “Seven Levels,” and “The Laboratory of Doctor Ivo,” winner of the Best Art Direction award at the 2010 Bloodshots Film Festival, a 48-hour horror filmmaking challenge. The company has also produced television and radio advertisements as well as video tours of luxury real estate properties. Vishnu Productions is just the latest success for Mr. Ruiz, who has served as the chief executive officer of soft drink distributor Grupo Fomento Queretano and vice president of Liceo “Consuelo Rubio Ruiz,” a multilevel educational institution in Mexico where he teaches classes on video and audio production. Manuel is also the founder of the Roberto Ruiz Obregón Foundation, an organization named for his maternal grandfather and dedicated to promoting education, culture, health and welfare in Querétaro, Mexico. 38

Manuel S. Ruiz Owner, Founder, Chief Executive Officer Vishnu Productions Querétaro, Mexico

ARTS, MEDIA & ENTERTAINMENT

Maria Elena Torres Artistic Director Dramatic Question Theatre New York, NY

What is your background and work experience? What are your interests? Born on the East Coast, I am a person who was raised to believe in myself and my dreams. I have always had a passion for art and beauty, but never took any type of classes for enhancement. I have my own online gallery where I sell not only my paintings, but products that I base off of them. Please describe any turning points in your career. When I moved to Washington, I found myself employed with a top insurance company. As many people do, I started [at the] entry level, but with my personality, ability to learn and tenacity, I am now a key person in our marketing department, launching a number of new products, designing materials that are seen and used throughout the state. Finally, the biggest turning point in my career was taking a chance in a volatile economy and opening my own business, which continues to grow year after year. What is the first thing you refer to when feeling discouraged or facing a dilemma? The joy that my work brings to so many is what keeps me from feeling discouraged or challenged. Everything I do, including creating beautiful works of art that I can be proud of, [I do] so I can make a difference in the world.

How do you hope to contribute to your industry, or what do you hope to change? By promoting the work of up-and-coming actors and playwrights, I hope to make an impact on the world of theater. What are your short- and long-term plans for ensuring your future success? My short-term goal is to get my theater to its fourth season. In the long term, Iâ&#x20AC;&#x2122;d like to set up a permanent location, network with other theaters and expand the company. Which job or position do you feel has contributed most to your professional development? Being a member of the Richard III Society and the BrontĂŤ Society introduced me to various pieces of history, expanded my network and helped me enhance my capabilities. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? As an English major, I studied theater. This helped me sharpen my interpretive and investigative skills. What if anything, surprised you after you entered the workforce? People are much more approachable and generous with their time.

Anthony V. Williams Chief Executive Officer, President Tony Vincente Art and Fragrance Seattle, WA 39

ARTS, MEDIA & ENTERTAINMENT

Leslie Yee-Murata Artist Purple Fire Gems San Francisco, CA

cross centuries and cultural and economic boundaries, natural stones and crystals have been used as alternative treatment modalities to bring about mental, spiritual, physical and emotional harmony. Artist and designer Leslie Yee-Murata has been crafting one-of-a-kind jewelry for most of her life, injecting her passion for health and well-being into beautiful adornments. Through her website, www.purplefiregems.com, and her Etsy store (www.etsy.com/shop/purplefiregems), Leslie sells earrings, bracelets, pendants and custom pieces, each fashioned with special beads and stones that are not only attractive, but individually blessed with Reiki energy. While word-of-mouth and modern technology have helped to garner additional exposure for this Bay Area-based artist, Leslie also exhibits her work at trunk and craft shows, delighting customers with her distinctive pieces and deft craftsmanship. A member of the San Francisco Gem and Mineral Society who fully believes in the healing power of precious stones, she loves bringing happiness to others through her collection, which she’s acquired over decades of digging and dealing. Looking toward the future, she hopes to complete a personal project about her family’s legacy.

Robert W. Anderson

Linda LaRue Austin

Chief Executive Officer Andybob’s Country Music Browns Valley, CA

Freelance Writer Fort Worth, TX

During a 2007 visit to Graceland, Robert “Andybob” Anderson couldn’t help but feel a strong connection to the spirit of Elvis Presley. After returning home, he found himself waking up in the middle of the night to write songs. This sudden surge of creativity would result in 10 albums, all recorded and released over a period of three years. While Robert’s discography includes a number of “feel-good” tunes, much of his work remains firmly rooted in American patriotism and Christian spirituality. For more information, visit www.andybobs.com.

During the 1970s, Linda LaRue Austin and her husband, Robert Earl Austin, traveled the countryside serving as ordained ministers. Though her husband has since passed, the experiences they shared will be forever etched in her mind. Having worked as a writing instructor for many years, Mrs. Austin now aspires to realize her longtime dream of becoming a published novelist. Inspired by her faith and travels as well as her passion for history and archaeology, she is currently putting the finishing touches on a fantasy novel titled “Midnight Amethyst.”

ARTS, MEDIA & ENTERTAINMENT

Jean Beat

Willa R. Boykin

Jewelry Maker, Leather Crafter Lakeview, AR

Chief Executive Officer, Founder Epiphany-Love LLC Cincinnati, OH

Skilled artisan Jean Beat has been handcrafting decorative leather goods such as saddles, belts and book covers for 40 years, and designing jewelry for another four. A masterful seamstress, she got her start while on a three-month leave of absence from her then-full-time job, during which she bought a basic leatherwork kit. By the time three months had passed, Ms. Beat had already built a loyal customer base. Her work would later receive statewide recognition when, in 1988, she crafted a photo album cover for the Arkansas Educational Television Network.

Willa Boykin is the author of “Sickle Cell Anemia Challenges: Courage to Face Adversity” and a co-author of “Wisdom for Intrinsic Fulfillment.” These books, along with several short companion pieces, serve to promote education, personal development and a positive outlook based on peace and serenity — something Ms. Boykin was only able to achieve late in life as a grandmother. A woman of great knowledge and strong spirit, she sees wisdom as a gateway to a balanced lifestyle. For more information on Ms. Boykin and her organization, Epiphany-Love, LLC, visit www.wisdom4intrinsicfulfillment.info.

Christopher Byers

D. Lee Caldwell Jr.

Founder, Chief Executive Officer The New England Studios at Devens Devens, MA

Director of Bands Ellwood City Area School District Ellwood City, PA

Between the successes of “The Town,” “Gone Baby Gone,” “The Departed” and “Mystic River,” it has become pretty clear that Massachusetts is now a hot spot for blockbuster films. Recognizing this growing trend, Christopher Byers has for the last five years been laying the groundwork to build film studios throughout the state. He plans to open four sound stages, each in excess of 18,000 square feet, before expanding with designated hair and makeup spaces, production offices, and editing and screening rooms. He is also involved in talks to bring a film school to the area.

D. Lee Caldwell sees music not just as a personal passion, but as a unifying force that brings individuals together, creating new dialogue and strengthening communities. Having sung in choir and played in the band while attending high school, he went on to receive a bachelor’s degree in music from nearby Grove City College. As director of bands at Lincoln Junior/Senior High School, he pays forward the gift of musical education while working to expand his department in hopes of attracting people to his community. To that same end, he contributes to the Ellwood City Revitalization Committee.

ARTS, MEDIA & ENTERTAINMENT

Sarah Woodson Clark

Charles T. Cozens

Photographer Tockwogh Photography Kennedyville, MD

President, Owner, Founder Charles T. Cozens Music Ltd. Toronto, Ontario, Canada

Local photographer Sarah Woodson Clark is a member of the Kent County Arts Council as well as the Cecil County Arts Council. Her audience is not, however, limited to the state of Maryland. She has exhibited pieces in Finland and Estonia and recently entered a photography competition in London. Sarah’s portfolio contains numerous landscape portraits that illustrate local history with a focus on indigenous peoples, flora and fauna. In 2011, she received an award from the Historical Society of Cecil County.

An award-winning musician, Charles Cozens runs his own business as a composer, conductor and pianist. His focus involves examining how different types of music affect listeners, as well as how the conductor’s molding of orchestral performances ultimately shapes how the music is received. Charles has performed throughout North America and Europe, and has been named “one of Canada’s premier arrangers.” An advocate for music education, he serves on the advisory committee for the music degree program at Humber College.

Arabella M. Decker

Nirmita A. Dholakia

Artist Dragon’s Lair Lake Wales, FL

Founder, President, Artistic Director Sadhana School of Indian Music Orland Park, IL

In addition to training at the Art Institute of Chicago and the Rudolph Schaeffer School of Design, Arabella Decker studied business administration at American International University, where she graduated summa cum laude in 2007. A gifted painter and sculptor, she makes her living by running her own studio, conducting art shows, and exhibiting her creations in countless galleries and other venues throughout the state of California. She is also the director of the Lake Wales Arts Center. Some of her work can be viewed online at www.arabelladecker.com.

All Grammy nominations and critical acclaim aside, a career spanning more than 30 years in the performing arts is something to be extremely proud of. For Nirmita Dholakia, however, her accomplishments as a singer, dancer, dramatist and painter pale in comparison to the thrill she gets from passing her love for Indian classical music on to future generations. The Sadhana School of Indian Music opened its doors in 2003. Its primary objective: to increase public awareness of India’s rich musical heritage through educational programs for individuals of all ages and backgrounds.

ARTS, MEDIA & ENTERTAINMENT

Catherine A. Dower-Gold, Ph.D.

Joyce D. Duce

Professor Emerita Westfield State University Westfield, MA

Owner Moods and Moments Brandon, Manitoba, Canada

Award-winning professor Catherine Dower-Gold spent 42 years distinguishing herself as a music educator. She joined the staff at Westfield State University in 1956 and later founded the institute’s music division. Today, she shares her knowledge of music history by composing writings for various publications. Catherine is also currently working on her seventh book, which is based on research she conducted through the Library of Congress. Throughout her career, she has garnered several honors, including Professor of the Year, four distinguished service awards, a Pride of Performance award from Gov. Michael Dukakis, and a plaque from the Springfield Symphony Orchestra.

Joyce Duce is a buyer, seller and player of many musical instruments, and a crafter of unique sculptures made from burlap and wire. Earthy and unusual, these sculptures portray life’s various moods and moments, hence the name of this home-based business, which began as a pastime and has steadily picked up steam over the years. Looking ahead, Ms. Duce would like to rent a small retail space that will accommodate her growing customer base and garner additional exposure for her work. She also hopes to travel, developing fresh ideas and collecting new sources of inspiration.

David John Dundas

Elizabeth Lee

Police Officer (Retired) Irvington Police Department Irvington, NJ

Cellist Austin, TX

David Dundas is an accomplished author, a decorated Iraq War veteran, and a retired police officer with a bachelor’s degree in criminal justice and a master’s degree in criminal psychology. His extensive experience in law enforcement fuels his creativity, infusing his crime fiction with the kind of grit and realism that only someone of Mr. Dundas’ unique background could conjure. To date, he has published three novellas — “Appointment with Death,” “The Secret: Body Parts” and “Carnivore” — all of which are available on Amazon.com. For more information, visit www.davidjdundas.com.

An accomplished cellist and lifelong student of music, Dr. Elizabeth Lee now sets her sights on developing her skills as an instructor with Texas Lutheran University and Austin Soundwaves. She also offers private lessons through her independent teaching studio and has previously served on the faculties of the University of Texas String Project and the Austin Chamber Music Center. Though the bulk of her studies have focused on classical music, she has ventured into other genres as well, performing with ambient rock outfit Future of Forestry and touring with singer-songwriter Fernando Ortega.

ARTS, MEDIA & ENTERTAINMENT

Sara Sullivan

Isabel Vandervelde

Co-Founder, Managing Director Second Story Productions LLC Cleveland, OH

Owner Isabel’s Art Studio and Art Studio Press Aiken, SC

Sara Sullivan and her company, Second Story Productions (www.secondstoryproductions.net), have worked with various organizations, including the Saint Luke’s Foundation, Voices for Ohio’s Children, the Positive Education Program, The Cleveland Orchestra and the Association of Fundraising Professionals, developing heartwarming video projects that drive fundraising support by enhancing brand identity and boosting community awareness. A highly philanthropic filmmaker, Sara stands at the crossroads of the nonprofit and media sectors. Even outside of the workplace, she remains active in her community as a board member with The William J. and Dorothy K. O’Neill Foundation.

Lifetime South Carolina resident, writer and artist Isabel Vandervelde is the author of more than a dozen books, including short story collections, novels and works of nonfiction. In 2012 alone, she released “An Artist’s Aiken: Pictures and Writing of a South Carolina Town” and “Crazy Woman Highway: Older Women in Love with Younger Men,” a collection of five racy novellas. These two publications are especially important to Ms. Vandervelde, as they are the first to feature her own cover designs. Much of her work is available on Amazon.com.

Dawn Williams

Jennifer A. Wilson

Founder, Author, Publisher Sunrise House Publishers Seal Beach, CA

Operatic Soprano Manassas, VA

Dawn Williams is the author of the Benjamin Franklin Awardwinning children’s book series “To This Very Day.” A skilled researcher, she learned 20 years ago that famous bandleader and showman Ted Lewis was her biological father. This discovery led her to pen “Me and My Father’s Shadow: A Daughter’s Quest and Biography of Ted Lewis ‘The Jazz King,’” her first nonfiction book. A proud mother of four with 10 grandchildren and one greatgranddaughter, Ms. Williams holds a master’s degree in journalism from the University of Southern California. Her books are available at www.sunrisehousepublishers.com, www.tedlewisbook.com and Amazon.com.

Though Jennifer Wilson made her professional opera debut relatively late — she was already 36 years old when, in 2002, she played the title role in Puccini’s “Turandot” with the Connecticut Opera — since then, she has wasted no time in establishing herself as a world-renowned soprano. Between 2003 and 2007, she earned the Wagner Society of New York’s Robert Lauch Memorial Grant, made her European orchestral solo debut and appeared in an internationally acclaimed staging of “Der Ring des Nibelungen.” She has also performed at numerous prestigious venues such as the Royal Opera House.

ARTS, MEDIA & ENTERTAINMENT

Judith Adkins-Spears Owner Sierra DaniBoy LLC Pikeville, KY

Judith Adkins-Spears is the author of “Jump-Start Your Merchandising Career,” a business guide written in a conversational style, and available in paperback, hardcover and ebook formats. An experienced teacher, businesswoman, merchandiser and mystery shopper, she has mastered numerous trades over the years and was a founding member of the Phi Eta Sigma Honor Society.

Patricia D. Cordell, Ph.D., Ed.S., MA

Co-Owner Cordell’s Music Academy Pontiac, MI A former high school principal who started out as a junior high school music teacher, Dr. Patricia Cordell brought her career 360 degrees around when she opened Cordell’s Music Academy. Dr. Cordell, who instructs children ages 6 and older, specializes in training young singers and pianists in the art of classical performance.

Sharon A. Dana

Dustin L. Feyder

As a Distinguished Toastmaster, Sharon Dana has attained the highest honors given by Toastmasters International. Through Tuff Kookie Productions, she gives motivational speeches, performs standup comedy, emcees events, and volunteers as a speaker in her spare time. As if all that weren’t enough, she has also authored and self-published an e-book titled “Got Speaking Fright? WHO YOU GONNA CALL? TOASTMASTERS!”

Dustin Feyder is the talented writer behind mysterious science fiction novels such as the chilling “Red Twilight: A Dawning of Power,” which explores the fine line between good and evil. This book is the first in a fivepart series where readers get lost in a world filled with turmoil as four groups of drifters struggle to become heroes while battling monsters, rogues and demons.

Owner Tuff Kookie Productions Olympia, WA

Author St. Louis Park, MN

Jennifer L. Flamand, BSHCS

Kathy L. Gregory-Steiner General Sales Manager Butler County Radio Network Butler, PA

Artist, Illustrator Lifescapes Westfield, MA

Kay Guinn-Life

Iwandai I. Gumbs

Since becoming a co-owner of Photos By Gary, LLC in 2006, Jennifer Flamand has leveraged her outgoing personality and strong customer service skills to direct the company’s public relations and marketing campaigns. A talented wordsmith, she released her debut poetry collection, “Pivot Points: Poetry of a Life,” in 2007 and is currently working on a follow-up anthology.

Kathy Gregory-Steiner sells advertising space and manages fellow salespeople for the Butler County Radio Network’s AM and FM radio stations. She also hosts a current eventsoriented morning talk show called “Coffee with Kate,” which airs every weekday at 8 a.m. on WISR 680 AM, Butler County’s first on-air frequency. To listen online, visit www.radiop1.com/wisr.

Kay Guinn-Life is a highly successful freelance author and illustrator whose impressive client list contains some of the biggest names in children’s book publishing. Her latest works include “You Come to Yokum” from Houghton Mifflin Harcourt and “My Red Balloon” from Boyds Mill Press. It was after she returned to school at the age of 50 that her career as an illustrator took off.

Iwandai Gumbs is one of Anguilla’s longest standing and most respected radio personalities. In 2000, he partnered with fellow reggae artist and DJ Whaldoma “Ras B” Brooks to launch Up Beat Radio 97.7 FM. Through the station’s live webcast at www.hbr1075.com, listeners from all over the world can tune in to enjoy a mix of music, news and community interactions.

Co-Owner Photos By Gary, LLC Longs, SC

General Manager Up Beat Radio Medley, FL

ARTS, MEDIA & ENTERTAINMENT

Anne Howell

Melinda K. Hoyer

Writer Dana Point, CA

Lyric Coloratura Soprano MKHoyer Song Services Huffman, TX

Anne Howell holds a Master of Fine Arts from the California Institute of the Arts. Using the penname Annie Love, she recently published her debut novel, “The Thrillbilly Magnet,” the tale of a worldly traveling singer who finds herself in a backcountry predicament. A self-proclaimed gypsy biker, Anne draws inspiration from her life on the road as well as the works of Hunter Thompson and Tim Dorsey.

Freelance songstress Melinda Hoyer has been singing for as long as she can remember. After receiving a Bachelor of Music in vocal performance from Oral Roberts University, she moved to Vienna, Austria, to continue training as a soprano. She has starred in numerous local and international operas, and also plays violin with gospel and country music ensembles.

Max Lederer

Publisher Stars and Stripes Huntingtown, MD Though TV and radio broadcasts provide American citizens with limited insight into military operations abroad, Stars and Stripes is the nation’s only newspaper dedicated exclusively to producing independent news covering the armed forces. Publisher Max Lederer oversees editorial content and dissemination of the information being delivered via the Internet and daily print editions.

Ana Maria Rollins

Founder, President, Director Artist, Emerging Poetess Etruscan Elegance.com Ridgefield, CT Accomplished artist and pianist Ana Maria Rollins gleans inspiration from the Etruscan people of ancient Italy to create unique batik and oil paintings. This work has helped her to develop a new passion: writing. She composed a retrospective painting book called “These Vibrant Shadow People” and is currently working on another, “These Vibrant Shadow People: Paintings, Poems, and Epiphanies.”

Clifford Vincent Johnson

First Vice President The New Orleans Jazz & Heritage Festival and Foundation, Inc. New Orleans, LA For Clifford Johnson, a lifelong supporter of The New Orleans Jazz & Heritage Festival & Foundation, being elected to the organization’s board of directors represented a dream come true. Though the foundation’s annually held Jazz Fest is known all across the globe, few people realize that Mr. Johnson and the event’s organizers work yearround to keep the music and culture alive.

Alex Slucki

Founder, Intuitive Coach Writer, Singer, Psychic Photographer, Digital Artist Heaven on Earth Project Terrassa, Spain Alex Slucki is a man whose life is driven by his two interconnected passions: the arts and spiritual awakening. In channeling his gifts, he strives to teach others to discover their own psychic abilities, which can open up new worlds of heightened sensibility and enhanced creativity. As for his own works, Mr. Slucki has authored several successful books and scripted a Broadway-style musical called “Regina.”

Eduarda Krieger, DVM Consulting Veterinarian Television Dominicana New York, NY

Dr. Eduarda Krieger educates Spanish-speaking TV audiences about pet care with a weekly segment called “Su Mascota, Sus Cuidados y Su Salud,” or “Your Pet, Your Care and Your Health.” In addition to this broadcasting role, she works in a directorial capacity at Washington Heights Animal Hospital and writes articles on animal science and veterinary medicine for latino. foxnews.com. Visit her online at www.eduardakrieger.com.

Joy E. Waikoloa

Owner Hawaii Audiology Consultants Inc. Honolulu, HI When Joy Waikoloa isn’t busy running an audiology consultancy, she can often be found fronting the contemporary jazz trio Absolute Joy or lending her vocal talents to a number of other musical endeavors. She holds a bachelor’s degree in education from the University of Hawaii and has been involved in the development of integrated arts programs at local schools.

Not Just for the Giants:

How Outsourcing Can Help Your Small Business As a business owner pondering the idea of outsourcing some of your workload, you’re ultimately in charge of deciding how you’ll go about it. Depending on what it is you want to outsource, finding local suppliers or even long-distance virtual freelancers may be ideal. In this virtual age, it’s easy to find freelance writers, musicians, software engineers, graphic designers, virtual assistants, social media experts, and so on with a quick Internet search. Often the only things that need to be exchanged are a contract and some digital files. Companies that want to contract out large portions of work sometimes search for offshore suppliers because workers can often be hired from such places as the Philippines, China or India, where fees may be significantly less. Depending on the size of your project, traveling to another continent to interview potential partners may be worthwhile. Setting up the process, however, may take longer and cost more than what serves you best. There is a lot more red tape to be considered when using offshore suppliers and it can take months to put the pieces together. Nevertheless, there certainly are rich opportunities for setting up overseas contracts for your projects, and in time you may see the value of doing so.

Integrity Questions

There are several things you should consider before choosing which outsourcer you will farm your project out to, looking at the bigger picture of how your choice will affect your local economy, your reputation and your clients’ perceptions. • Would you pay a qualified person a rate you would never accept yourself? • How would it add up in your mind to bypass struggling and highly qualified freelancers in your own country in favor of suppliers abroad with cutthroat prices? • Would you lose any customers if they became offended or frustrated by your offshore outsourcer? Of course the bottom line is important when making decisions of this nature, but don’t ignore other important factors that help you build brand loyalty.

Cautions in Outsourcing

As with any business relationship, there are risks involved when outsourcing. Choosing assistance from within your own country has its benefits. There are a number of legitimate, well-qualified freelancers right in your backyard in search of steady work. Local suppliers, in most cases, are more familiar with a region’s customs, and are thus more culturally sensitive. Using offshore personnel, though often cheaper, may end up costing you more due to language barriers, miscommunication, errors, time-zone barriers and cultural differences. It’s important to validate the credentials of any would-be supplier you choose. Sometimes you have to trust your gut, and if things don’t make sense or seem like they don’t add up, it may be a sign to run the other way. Working through a third-party agency may grant you more assurance and peace of mind, but not all agencies do their due diligence, so it’s important to paint a complete picture of the work you want done as well as to get a picture of how your provider plans to carry it out. There are providers who are sincere and ethical, and then there are those who falsify information and cheat. There’s nothing better than organic growth, honest word-of-mouth promotion, and sincere reviews. There’s nothing worse than getting a bad reputation, even if the worst you’re painted as is a pushy salesman. Decide on and carve out the values you want your company to project. Choose to operate above the law in order to gain long-term success. Filter out the outsourcing choices, and select wisely. Having the help of the right outsourcers might just give your business the lift it needs. 47

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

John H.J.

Abulafia

Director Craft of Communication London, United Kingdom

ommunicating with an audience — be it a crowd of theatergoers, seminar attendees or co-workers in a business meeting — is about much more than the words one speaks. Projection, inflection, body language and an understanding of audience psychology all come into play as well. Stage directors and performers know this better than most, which is probably why they stand out as some of the world’s most skilled presenters and orators. John Abulafia has directed plays at England’s National Theatre, Almeida Theatre, Royal Court Theatre, Glyndebourne, Southbank Centre, Exeter Northcott Theatre, Oxford Playhouse and Theatre Royal Stratford East, as well as several theaters and opera houses in Germany, Israel and New York. The BBC has filmed several of his productions, including the first play he ever wrote and directed. He has also written novels and teleplays, and translated operas from Czech, French and Polish. So, if there’s anyone who knows how to translate performing arts tenets to a business environment, it’s him. Since Craft of Communication was founded in 2001, the company has acquired more than 154 clients in 56 sectors, including high-profile names such as eBay, L’Oreal, J.P. Morgan, Coca-Cola, CNN and the U.K. Ministry of Defence, to name a few. Believing firmly that genuine authority stems from authenticity, John strives to embed this philosophy in each of his company’s offerings, including its Women in Business program designed specifically for female executives and managers. The company also provides leadership development courses, voice coaching, event management and several other consulting services. Having assembled a team of highly talented associates whose skills and ideas complement his own, John is able to strike a consistent balance between his international coaching endeavors and creative work. He recently completed his second novel, “The Days of Awe,” and produced a multimedia performance of the tango opera “María de Buenos Aires,” which toured five British festivals and several European opera houses, winning multiple five-star reviews.

What attracted you to your industry? I think it was the idea of working with people in a way that would really affect the way they communicate and thereby help them in ways other courses couldn’t. The work we do is very simple to understand, but I don’t think anybody else is doing it, so it seems to me it’s a very good way to actually have an impact on people that’s quite profound. How would you describe your work style? It’s a combination of a very strong structure and the ability to depart from it at any moment if you need to, [which is] very odd because everything we do has a clear narrative. It’s important that people know what the overall goal of the course is and how each step fits into it. Having said that, [I feel] you have to be ready to improvise. Which is most important to your organization — mission, core values or vision, and why? I think it’s a fourth thing: imagination. It’s imagination that makes the difference and helps someone see things in a completely different way, and I think that’s where the creativity comes in. 48

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

failing business brings in a team of consultants who show the company’s staff a series of charts and graphs and stress the importance of “thinking outside of the box.” The staffers nod their heads, watch a few informative PowerPoint presentations and vow to change their way of thinking. But they don’t, and the company goes bankrupt shortly after the consultants leave. This all-too-common scenario represents a fatal flaw in traditional workplace education methodology that Dr. Lia Dibello, through years of research, may have finally found a way to correct. By subjecting workers to a series of high-intensity simulations, Dr. DiBello and her team at WTRI (Workplace Technologies Research, Inc.) force employees to come together and figure out for themselves how they can do their jobs better moving forward. These simulations, which combine real-life models with business-specific analysis software, have helped revitalize companies across numerous sectors, including biotechnology, professional services, wireless communications, mining and medical insurance, just to name a few. WTRI’s impressive client list even includes a number of state and federal government agencies, such as Amtrak, MTA and NASA. Dr. DiBello has been awarded 11 research grants since coming to WTRI, and is widely acknowledged in the world of academia, having authored numerous journal articles and book chapters dealing with cognitive science. She has taught several courses on the development of expertise, technology deployment and design, and accelerated organizational change.

Lia

DiBello, Ph.D.

President, Chief Executive Officer WTRI San Diego, CA

How do you hope to contribute to your industry? I hope to bring greater recognition to the field of cognitive science. It’s an important field to bring business to. What are your short- and long-term plans for ensuring your future success? My plans involve making cognitive sciences attractive to the business world. There has to be more back and forth. Scientists must begin understanding business better, and businesspeople need to begin understanding science better. Which job or position do you feel has contributed most to your professional development? In 1984 I began working with Sylvia Scribner as a senior research associate. I was with her full time from 1988 to 1991. How did your education prepare you for what you do? I hold a Ph.D. in cognitive science, an M.S. in psychology and a B.A. in liberal arts, but it was my family background and the research experience I gained from working with Sylvia Scribner that prepared me for what I do today. I am a third-generation entrepreneur. 49

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Hector

Flores Jr., Ph.D.

President, Chief Executive Officer Flores Labor Management Inc. Orange, CA

here are those who prefer handouts over hard work, those whoâ&#x20AC;&#x2122;d sooner complain about the way things are than actually get out there and make a difference, those who are quick to follow but hesitant to lead. Hector Flores is not of that ilk. A child of the infamously rough East Los Angeles housing projects and veteran of the Vietnam War, Hector is living proof that through diligence and education, one man can achieve anything to which he sets his mind. For example, he logged over 3,000 hours of combat flight experience from 1971 to 1973, serving alongside a crew that was shot down not once but twice over enemy territory. Incredibly, he found his way back home safely, receiving two Purple Hearts, two Commendation Medals for sustained acts of heroism, and the Bronze Star for bravery and meritorious service. Formerly a labor union official, Hector founded Flores Labor Management Inc. in 1981 and over time has expanded his offerings from union negotiations to union avoidance training and human resource management. Today, his company offers workforce training, audits and assessments, providing the tools businesses need to prevent unionization from disrupting their operations and threatening their profits. In 2003, he was appointed co-chairman of the National Republican Congressional Committee Business Advisory Council and for his business accomplishments awarded the Presidential Gold Medal by President George W. Bush. Hector currently serves as vice president of the Boys of Belvedere, a nonprofit organization that gives back to the community as well as his fellow veterans and also awards scholarships to high school students in Southern California. As for his own education, Mr. Flores holds a Ph.D. in labor relations from Oaklands University, plus an MBA and a JD from Strassford University. A member of the 1970 graduating class of Garfield High School, he was a three-year letterman in track and football. From the barrio to the big time, he currently resides in Anaheim Hills and La Quinta, Calif.

What attracted you to your industry? Probably the biggest [thing] that attracted me to the industry was that after working as a union official, I realized that the best way I could help employees address their issues with their employers was to work with them and on their behalf without any hidden agendas of personal gain. Which is most important to your organization â&#x20AC;&#x201D; mission, core values or vision, and why? The most important thing to our organization is the credibility, trust and confidence we get from employees when we tell them the truth. Our main mission is to assist employees in dealing with the unknown in the workplace. Helping them attain the information [needed] to make well-informed decisions puts them in a much more positive position when dealing with their employer, or anyone else, for that matter. What effect has the economic climate of recent years had on your industry or on your company directly? How are you preparing for changes in the future? The economy has devastated our industry, however, it actually helped my company. Due to the fact that we [provide] a prevention and training element, employers still can justify spending the money to educate and inform their employees and management staff on communications, policy enforcement, consistency and listening. Our future is very good as long as we continue to be current with all that is available to employees and management regarding teamwork, fairness and equality. 50

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Christine Bartel Founder, Chief Executive Officer Infinite Health and Wellness Lone Tree, CO

How do you hope to contribute to your company? I would like to be able to meet business needs as they arise. My company works with clients in many different segments, from agriculture to biotechnology, so I would like to be able to meet as many of those clients’ industry-specific needs as possible and improve processes within each of those segments. Which job or position do you feel has contributed most to your professional development? My current position, because it has opened my eyes to areas I was weak in. In college, you deal with a lot of theory, but when you’re in the field doing the actual work, you [say], “Oh, they didn’t show this in the book,” so you’re learning on the fly. One of the main reasons I got into my field was so that I could learn new things. What is your educational background? What are your interests? I have a bachelor’s degree in English from Eastern Illinois University. I graduated in 2008. I’ve always been interested in computers and breaking down and repairing things to learn how they work. As far as my personal interests are concerned, I sometimes dabble in writing science fiction, I exercise quite a bit, and I enjoy playing video games and sports like soccer and football.

or all too many seniors, the story is the same: without wealthy children to support them, they are at the mercy of insurance companies whose rising costs make can make maintaining a high quality of life an impossibility. Christine Bartel has made it her personal and professional goal to rewrite this story by empowering seniors to take back their future and by providing caregivers with tools for continuous organizational improvement. Through her consultancy, Infinite Health and Wellness, Christine makes patients aware of the numerous resources and innovations that are available to them. She also assists organizations with mergers and acquisitions, helping them find strategic partners and position themselves to achieve maximum sales prices while steering them through major transitions. Her helping hand isn’t limited to private meetings, however; as host of the CBS television show “Aging Independently,” she spread her message of empowerment over the airwaves and into the homes of seniors throughout the Denver metro area. Furthermore, by presenting at public speaking engagements she addresses a range of issues specific to entrepreneurs and working women in particular.

Travis Billiter Business Analyst Archer Daniels Midland Decatur, IL 51

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Andria J. Fletcher, Ph.D. Principal Consultant Center for Collaborative Solutions Sacramento, CA

ndria Fletcher holds a B.A., an M.A. and a Ph.D., all in political science and from the University of California, Los Angeles. After completing her studies in 1970, she signed on as consultant in arms control and foreign policy at the RAND Corporation. She also became a professor of political science at the University of La Verne, a position she held for 20 years. However, it is as a champion for children’s rights and social justice that she is best recognized. Heading up Sacramento START from 1995 to 2000, Dr. Fletcher designed, developed and directed one of the nation’s first comprehensive after-school programs, which began with a budget of $850,000 and in less than four years secured $3.7 million in public and private funding. She also authored California’s first after-school legislation, which now provides $550 million in annual funding to programs serving more than a million students. Since joining the Center for Collaborative Solutions in 2000, she has authored several popular program guides, including the organization’s “CCS Afterschool Expand & Excel” CD. In 2004, she was named chief consultant for the Healthy Behaviors Initiative.

How do you hope to contribute to your industry? I hope to increase overall awareness of organizational development. I’d like to see organizational development professionals get more involved in strategic planning on every level and in all aspects of business. Which job or position do you feel has contributed most to your professional development? I gained a wealth of experience working as director of organizational development at Baker Hughes, Inc., which exposed me to all aspects of organizational development, domestically and globally. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? My master’s degree in organizational psychology provided the foundation upon which all of my professional efforts have been built and gave me a good understanding of the theories and models that success is built upon. What are your short- and long-term plans for ensuring your future success? I would like to become more involved in individual coaching and workforce planning, and I will obtain certifications that will allow me to grow in these areas. 52

Cynthia L. Palomo Organizational Development Consultant Chevron Corporation Houston, TX

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Judy K. Sheppard President, Chief Executive Officer Professional Services of America, Inc. Parkersburg, WV

ith more than 25 years of experience in commercial contracting, 20 of which were spent in staffing, West Virginia native Judy Sheppard has the background and skills necessary to help companies grow and succeed. Under her careful eye as president and CEO of Professional Services of America, the firm has grown to include employees in 40 states, providing quality staffing and recruiting services for clients in both the public and private sectors. Working with companies in the information technology, medical and financial industries, PSA assesses current organizational goals and seeks to align them with qualified personnel to fill a variety of roles, from the high-powered executive to the entry-level administrative assistant. Formerly a sales manager responsible for new client development, Ms. Sheppard possesses a unique outlook and decision-making abilities that led to doubled profits for her previous employer. Since PSAâ&#x20AC;&#x2122;s inception in 1983, Judy has time and time again been recognized for her achievements, namely with a Small Business Person of the Year award from the SBA and distinction as one of the 100 top women in the U.S. impacting supplier diversity.

Marilyn Jean Allen, MSM

Jeffrey A. Banman

President Performance Coaching Kalaheo, HI

Owner, Founder, Corporate Team Leader Human Elements, Inc. San Diego, CA

Performance Coaching founder Marilyn Allen has consulted and led courses for numerous corporations, nonprofit organizations, government agencies and educational institutes. An expert in management science and organizational development highly regarded for her ability to connect diverse groups of people and train them to communicate and collaborate effectively, she offers a bevy of custom seminars and training programs designed for the specific needs of her clients. For more information about her organization, which maintains offices in Kauai, Hawaii and Seattle, Wash., visit www.marilyn-allen.com.

Jeffrey Banman founded Human Elements, Inc. with a straightforward mission: to enhance the situational awareness and decision-making abilities of soldiers, police officers and other servicemen through the use of scientific advances in human performance, neuroscience and rapid cognition. A military veteran and former firefighter, he has firsthand experience in a number of high-intensity environments and thus understands the importance of being able to think and react quickly during crises. His company brings together industry professionals, cognitive scientists, psychologists, physiologists and software developers to provide a wide range of innovative solutions. For more information, please visit www.humanelementsinc.com.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Mary Helen Byers

Douglas R. Cranston, CMC

President, Chief Executive Officer Byers & Associates Knoxville, TN

Vice President EnPower Group, Inc. Mississauga, Ontario, Canada

Prior to starting a nutrition consulting and public relations agency, Mary Helen Byers served as an assistant professor at her postgraduate alma mater, the Emory University School of Medicine, where she’d earned a Master of Science to complement a bachelor’s degree in nutrition. An expert organizer and facilitator, she has in recent years raised over $7.5 million for the Republican Party. She continues to remain involved in the world of academia as a member of The University of Tennessee School of Music’s advisory board.

Large mergers and acquisitions often demand large-scale transformations, which can, in the worst-case scenario, sidetrack the parties involved for many months. Six Sigma trainer Douglas Cranston is the kind of expert whose experience in enterprise-wide change management can mean the difference between successful and failed transitions. A certified management consultant and lean enterprise practitioner, he works with a range of clients spread out across multiple industries, including transportation, pharmaceuticals and manufacturing, empowering their organizations to maximize results not just today, but for the long haul as well.

Lynda M. Dehn

Barbara Dennis, OBE

National Director of Global Accounts Humanscale Longmont, CO

Managing Director Three P Business Development Newcastle upon Tyne, United Kingdom

Office design powerhouse Humanscale counts numerous industry leaders such as Apple, Oracle and Citigroup among its 120 largest clients. It is the job of Lynda Dehn to oversee a team of seven managers who handle the accounts of these companies as well as those of other Fortune 100 and Fortune 500 businesses. Ms. Dehn holds an Associate of Arts in interior design from Alexandria Technical & Community College and a Bachelor of Arts in international business and marketing from the University of Minnesota. Prior to joining Humanscale, she was with Haworth Inc. for 19 years.

The three P’s of Barbara Dennis’ consulting firm stand for progressive, proven and practical — qualities of the developmental support she and her co-workers provide entrepreneurial leaders. Working with businesspeople on the local, national and international levels, Three P Business Development helps companies plan for the future, solve problems, manage organizational changes, nurture and develop talent, and strive for overall efficiency and effectiveness. Apart from her consultancy, Ms. Dennis also gives keynote presentations as an inspirational speaker. For more information, please visit www.pthreebusiness.com.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Dolores L. Farnum

Bernadette Gambino

Chief Executive Officer FFC Billing Corporation Woodland Hills, CA

Chief Executive Officer Communication Arts Company Sherman Oaks, CA

When Dolores Farnum began doing billing work for her husband, who is a doctor, she never anticipated that she would soon be able to start a company of her own by providing these same services to other physicians in her area. Ms. Farnum has been running FFC Billing Corporation since she opened its doors to the health care industry in 1983. Apart from working with medical professionals themselves, she also assists patients and insurance agents throughout the billing process and directs all of her organization’s marketing and business development efforts.

The untimely passing of motivational speaker Mona Miller, the founder of Communication Arts Company, dealt a major blow to all those who knew and loved her. However, her legacy lives on through Bernadette Gambino, Mona’s partner of more than nine years. Ms. Gambino, a narcotics investigator in Lennox, Calif., is a winner of the National Association of Police Organizations’ Medal of Valor and TOP COPS® Award. She stepped up to the helm of Ms. Miller’s company determined to further its mission “to create enduring, steadfast, and trustworthy relationships often ignored in the family, corporate management, educational, judicial and religious sectors.”

Debra M. Girvin

Tony Grima

President Lochlyn Company Chesterfield, VA

General Manager of Central Europe Avery Dennison Corporation Munich, Germany

Debra Girvin has been working in various human resource roles for 25 years. In 1997 she founded the Lochlyn Company, an HR firm that focuses on the labor needs of small to mediumsized businesses. Recognizing that hiring a full-time staff to handle employment issues is outside the budget of many smaller companies, Ms. Girvin markets Lochlyn as an “HR department to go.” She recently developed HR2GONOW, an Internet-based membership program that helps budding entrepreneurs and small-business leaders navigate the hiring, training and workforce development processes. For additional information, visit www.lochlyncompany.com.

Tony Grima succeeds in business because he is able to take a step back and look at the big picture. Doing so allows him to think strategically about his company’s short- and long-term goals and formulate a plan of action that will take the business where it needs to go. Sometimes, the solution is something relatively simple like developing key leadership talent, while other times, a more complex overarching resolution is required. For example, he is now working to realign his division’s organizational culture, shifting it to a more market-centric model that better promotes innovation.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Dr. Roger E. Hawkins

Barbara Mitchell Hoffman

Chief Executive Officer Roger E Hawkins PhD Ormond Beach, FL

Owner BMH Consulting LLC Pittsboro, NC

Internationally renowned industrial organizational psychologist Dr. Roger Hawkins recently authored two books. The first, “BLINDSIDED: Surviving Career Meltdown,” is a powerful tool for anyone facing serious professional problems or feeling the effects of the downsizing epidemic. The second book, “Sanctuaried: The CEO Divining Rod,” tracks the personal development of elite business leaders in order to explain what separates top-tier executives from those who are not quite as successful. While both books are essential reading for the 21st century businessperson, Dr. Hawkins also offers an array of invaluable services for organizations and individuals alike. Visit www.rehphd.com for more information.

Across nearly three decades in the pharmaceutical industry, Barbara Hoffman exercised her talents in various positions of increasing responsibility, driving projects that would garner numerous awards and raise the bar for others in her field. After retiring as GlaxoSmithKline’s director of business operations and advocacy strategy in 2010, she decided to launch her own consulting firm. Acting as liaison for patient advocacy groups, pharmaceutical companies and regulatory agencies, she offers relationship development services as well as data system management for tracking formulary information and state government affairs.

Yasmine Janjua

Peggy Khoury

Founder, Life Coach Guiding Life Willow Beach, Ontario, Canada

President National License Indianapolis, IN

Early life struggles with ADHD and the many issues that come into play when dealing with multicultural family dynamics were vastly important in Yasmine Janjua’s development. As she grew past adolescence and into early adulthood, she began reflecting on some of her mistakes and discovering how she could learn from them. She eventually assembled a resource guide that would prove instrumental in resolving any number of personal and professional problems. To this day, she carries this invaluable tool to each of her life coaching sessions. For more information, visit www.guidinglifecoach.com.

Peggy Khoury began her career at National License in an entrylevel position, having no previous experience in consulting and preparing license applications for the Federal Communications Commission. Almost 20 years later, she has advanced to the executive-level position of president through diligence, honesty and open communication with clients, whose applications she processes after explaining licensing procedures and conducting thorough research. In maintaining administrative records and filing updates, Peggy stays abreast of FCC rules and regulations that govern practices for public safety organizations, special emergency services, and industrial radio towers.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Eric Kurtz

Sylvie Legrez Carre

Navy Career Counselor U.S. Navy Reserve La Crescenta, CA

Vice President of Compensation, Benefits and Mobility Alcatel-Lucent Paris, France

Eric Kurtz’s ability to communicate effectively knows no cultural bounds. With 20 years of naval experience behind him, he has proudly served alongside men and women of all creeds, colors and religions. Ever appreciative of the eternal bond shared between brothers in arms, he now focuses his attention on the area of human resources, offering career advice to his fellow servicemen. By doing so, he has developed an expertise in leading and building cross-functional teams that are as strong as they are versatile. He expects to earn a Bachelor of Science in HR management in the near future.

As a human resources executive with global telecommunications giant Alcatel-Lucent, Sylvie Legrez Carre manages the compensation and benefits packages of more than 10,000 employees. Having served as a taxation attorney and worked with three different law firms, she possesses firsthand knowledge of both the financial and legal aspects of these and other labor issues — an important factor when it comes time to sit down with union leaders and representatives. She has published several articles on stock options, compensation strategies and related areas of interest.

Susan Melo

Julie R. Meyer

General Business Manager Andrew Shaul Psychology Toronto, Ontario, Canada

Marriage and Family Therapist, LifeSource Consulting Coach, The Ripple Effect Coaching Simi Valley, CA

In 2004, Susan Melo graduated with honors from Carleton University, earning a Bachelor of Arts in law and women’s studies. Within months of donning the ceremonial cap and gown, she found herself working in an administrative position at Madison MacArthur Executive Search. Interacting with and engaging business leaders in a recruiting environment prepared Susan for the next step in her career advancement: taking on general management and human resource responsibilities for an association of 60 psychologists, social workers and therapists. In addition to hiring and training personnel, she handles all office bookkeeping and accounting.

Life coaching and business consulting are second nature for Julie Meyer, who works with everyone from individuals locked in battle with post-traumatic stress disorder to struggling entrepreneurs and couples who’ve hit a rough patch in their relationships. A certified professional coach and licensed marriage and family therapist, she holds a Master of Science in educational psychology from California State University, Northridge and has been in private practice in her native Southern California since 2000. For more information about the many therapeutic services she offers, visit www.the-ripple-effect.com.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Frank T. Nowak Jr.

Luanne M. Phillips

Vice President of Human Resources ABARTA Inc. Pittsburgh, PA

Director of Payroll NHS Human Services, Inc. Lafayette Hill, PA

Frank Nowak sees himself as a businessman first and a human resources professional second. From large-scale initiatives like executive succession planning to everyday jobs like general recruiting and compensation management, he has seen repeated success in these HR functions not solely because of his skills as a generalist, but also due to his overall business acumen and intricate understanding of how large companies operate. Originally a head hunter, he holds a master’s degree in industrial and labor relations from Saint Francis University.

Following 22 years of service at leading payroll processing company ADP, Luanne Phillips joined the staff of NHS Human Services, Inc., a foundation that employs more than 10,500 individuals across various industries. Apart from directing a team of 10 payroll managers, she coordinates with as many as 14 different unions and 28 other federal organizations. The joy that comes from ensuring others are compensated for their efforts is something Ms. Phillips witnessed firsthand before her career even began, as her mother worked in payroll administration for many years.

Charles A. Ramos

Irmela Reich

Chief Executive Officer, President CR Dynamics & Associates, Inc. Baltimore, MD

Worldwide Delivery Controller, Global Process Services IBM White Plains, NY

In 1994 Charles Ramos realized a lifelong dream by starting his own business. Combining his entrepreneurial instinct with the technical skills he’d honed while working with the Digital Equipment Corporation and Frederick Engineering, Mr. Ramos founded CR Dynamics & Associates (www.crdynamics.com), a contact center offering high-tech communications solutions to a range of corporate clients. In 2006, the company was included in Maryland’s Top 100 Minority-Owned Businesses by the Governor’s Office of Minority Affairs — just one of a multitude of accolades on its still-growing list of awards and accomplishments.

Dating back to 1986, Irmela Reich’s career at IBM has spanned a multitude of disciplines, roles and countries. Indeed, it is the diversity of her international experience that made her the person she is today. In her current position, Irmela leverages her expertise in project management and finance to optimize IBM’s expenditures and makes recommendations for future investments. However, it is the opportunity to mentor young female colleagues around the globe that she relishes most. Having earned an MBA in economics just one year before joining IBM, she recognizes the importance of a strong education.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Christine A. Ruelle

Joan-Lorraine Spellman

President Infogroup Northwest Lake Oswego, OR

Executive Mangement Support Southwestern United States

Since Christine Ruelle signed on at information technology staffing firm Infogroup Northwest in 2006, the company has been named one of Oregon Business Journal’s top staffing firms, not once but three times. It was also included among the 100 best companies to work for in Oregon and landed at number 32 on the Portland Business Journal’s list of 100 fastest-growing private companies. At the core of the company’s recent success is an intricately woven web of IT professionals, including 110 consultants, and it is Ms. Ruelle’s ability to build synergistic relationships that allows this central network to grow and thrive.

To say that Joan-Lorraine Spellman has held executive positions with various corporations in the real estate, trade show, interior design and human resources industries only tells half of the story of her career; she also worked in a management support capacity at the White House, the Pentagon, and the Department of the Interior’s Office of International Affairs. Ms. Spellman has a clear understanding of how organizations function in the public and private sectors, and furthermore, she recognizes the importance of different generations learning from and supporting one another to achieve common personal and professional goals.

Sven Sperling

Dr. Dave Taylor

Chief Executive Officer Concept Team International Stuttgart, Germany

Chief Executive Officer, Founder Innovative Knowledge Services Ltd London, United Kingdom

It was Sven Sperling’s own successes and missteps that led him to become a personal coach. After years in the global information technology industry and a brief, admittedly unsuccessful, foray into the renewable energy sector, he launched Concept Team International in 2010. Driven by a newfound mission to help people find their true passions, Mr. Sperling openly shares his past experiences — both the highs and lows — in hopes that his clients will avoid repeating his mistakes. For more information, please visit www.conceptteaminternational.com.

Accomplished lecturer and consultant Dr. Dave Taylor holds a Ph.D. from the International School of Management and an MBA from The Open University, and is a fellow of the Chartered Management Institute. An expert on process improvement and organizational restructuring, he is regarded as a trusted adviser by governments and commercial enterprises, both in the United Kingdom and abroad. In 2008, he published “Measuring Intangible Value: A Practical Method to Measure the Intangible Elements of Any Investment Decision,” the culmination of more than seven years of research.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Mark Thate

Donna J. Trujillo

Vice President of Human Resources KishHealth System DeKalb, IL

Vice President of Human Resources Ryder System, Inc. Southlake, TX

Driven by his strong ethical standards, Mark Thate oversees benefits, compensation programs and system planning for one of Illinois’ largest health care providers. Since first becoming involved in human resources 40 years ago after serving in the military, Mr. Thate has maintained a union-free environment in five different facilities, as well as an impressive employee satisfaction rate of more than 75 percent. Following a successful career covering many aspects of labor relations, this member of the Society for Human Resource Management hopes to retire in the near future.

Before joining Ryder’s staff of more than 20,000 employees, Donna Trujillo honed her human resource management expertise in executive roles at Dell, Rockwell Automation and General Electric. She holds an MBA from Ohio University and dual baccalaureates in business and psychology from Heidelberg University, where she was first introduced to the HR field as a resident assistant. Driven from these humble beginnings to the top of the profession by her openness to new ideas and perspectives, she now manages benefits and compensation administration, as well as talent development and recruiting for Ryder’s international supply chain solutions division.

Diane Walsh

Laurie Lynn Walter

President Classique Translation Ltd. Ottawa, Ontario, Canada

Operations Manager Whirlpool Corporation Benton Harbor, MI

Anyone who’s ever exchanged emails with friends or colleagues in a non-English-speaking country knows that while a free translating application can be a helpful tool, it won’t always get the job done. That’s why businesses that need 100 percent accurate English-to-French and French-to-English translations turn to professionals like Diane Walsh and Classique Translation Ltd. (www.classiquetranslation.com). Founded in 2008, this company also offers full transcription, proofreading and revision services. Formerly an ESL teacher, Ms. Walsh is a member of the Association of Translators and Interpreters of Ontario.

Ever since she was a young girl assisting her father’s clients, Laurie Lynn Walter has had a knack for ensuring customer satisfaction. Today, she leverages years of study — she holds an associate degree in applied business from Lake Michigan College and a bachelor’s degree in business from Siena Heights University, and has completed postgraduate coursework in supply chain management at Michigan State University — in combination with a congenial personality to drive organizational effectiveness through enhanced customer service. As operations manager, she sets company-wide objectives and lays out new call center performance standards.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Anne Addabbo

C.J. White President 10xSolutions Cranberry Township, PA C.J. White holds a Master of Science in information systems from Carnegie Mellon University as well as a Bachelor of Science in business management and mathematics from the University of Pittsburgh, but much more importantly, she also possesses a unique personal touch that allows her to apply these subjects to real-life situations with a focus on workforce development and improvement. Her company, 10xSolutions (www.10x-solutions.com), is a fullservice management consulting firm that helps its clients solve complex problems and implement enterprise technology. In the years to come, she intends to publish a series of books on best practice dos and don’ts.

Shirley R. Benoit

Barbara Blackett

Anaheim, CA

Lead Consultant Barbara Blackett Consulting Hamilton, Ontario, Canada

When an employment opportunity opened up at one of her doctor’s offices, Mrs. Shirley Benoit was inspired to return to school. After earning a medical billing certification, she was able to secure a position in front office administration. A member of the American Academy of Professional Coders, she previously taught daily classes on medical billing and coding.

Ms. Blackett’s expertise is in delivering accurate and timely accounting and bookkeeping services in addition to providing high-quality website design and development. She has recently published multiple articles on EzineArticles.com related to social media and local mobile marketing. Available marketing services are provided in association with Golden Key Marketing. Visit www.bbconsulting.ca for more information.

Director of Customer Service and Finance Coty Inc. Siler City, NC In less than three years at Coty Inc., Anne Addabbo was able to reduce the company’s days sales outstanding (DSO) average by more than 20 days — a 41 percent improvement. How did she do it? By bringing together a team of talented employees and tightening their collaboration with sales, supply chain and corporate finance personnel.

Heidi Blankenship

Global Portfolio Manager Analyst Corning Incorporated Corning, NY Heidi Blankenship is considered by peers to be a “funky tech,” one who possesses both technical aptitude and a very strong understanding of functional process design. With Corning Incorporated, a leading supplier of optical fiber technology, she has designed and implemented inventory management tools, built interfaces for third-party organizations, and integrated their processes into the company’s shared database.

James M. Andreoli II

National Account Manager Baker Commodities, Inc. Vernon, CA James M. Andreoli is named after and truly inspired by his grandfather, the current chief executive officer of Baker Commodities, Inc., a leading provider of rendering and grease removal services since 1937. The young Andreoli considers the development of this family business’ national accounts center to be the greatest accomplishment of his career.

Gail L. Cleveland

Executive Assistant to the Vice President of Underwriting Kaiser Permanente Concord, CA Working as an executive assistant in a department that consists of 140 employees requires an expert time manager with vast knowledge of business administration; Gail Cleveland brings all that to the table and more. In addition to making travel arrangements, handling invoices and coordinating numerous projects, she acts as a liaison between underwriters and AHIP.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Erica G. Courtney

President Courtney Consulting Solutions San Francisco Bay Area, CA Having served more than a decade as a U.S. Army officer and scout helicopter pilot, Erica Courtney helps business owners grow through government sales from an insider’s perspective combining positioning, business planning, messaging and training. Erica’s clients have earned millions of dollars in contracts and often experience their best year after working with her. For more information, visit www.courtneysolutions.com.

Geneva Yvonne Day

Benefits Assistant United Food and Commercial Workers International Union Washington, D.C. Having earned an associate degree in accounting from Strayer University in 2010, Geneva Day wasted no time furthering her education. A financial whiz now pursuing a bachelor’s in accounting with a minor in health and human services, Ms. Day prepares statistical reports for her organization’s members regarding their union benefits while also ensuring that pension payments are properly allocated.

Aileen Hogan, MBA

Bonnie Howard Howell, Ph.D. Executive and Spiritual Coach The Bonnie Howell Group Ithaca, NY

While working as a nurse in Saudi Arabia, Aileen Hogan became interested in operational management, which led her to look at how a hospital’s architecture and interior design affects the facility’s efficiency. Now an independent health care consultant, she conducts clinical audits and works with building engineers and project managers to optimize process flow in medical centers throughout the U.K.

Dr. Bonnie Howell is a noted author, public speaker and career counselor whose insight regarding leadership has been proven an indispensible asset for numerous companies and executives at all levels. A member of the International Coaching Federation and the International Association of Counselors and Therapists, she contributed two chapters to “Stepping Stones to Success, Volume 3.”

Health Care Consultant Hogan Solutions, Ltd. Northampton, U.K.

Alan B. Hunter

Linda C. Johnson Partner CCP Global, Inc. Loch Lloyd, MO

Business Owner, President Central Billing Bureau Inc. Miami, FL

Personnel Director Amalgamated Sugar Company, LLC Twin Falls, ID

Alan Hunter’s diverse business expertise covers all of the bases, from accounting and cash flow management to financial modeling and business restructuring. A seasoned consultant, he has helped numerous entrepreneurs turn their startup companies and small businesses into industry heavyweights. He is a fellow and an accredited management consultant of the International Management Consultants Board.

CCP Global, Inc. is a high-profile consultancy that counts more than 50 members of the Fortune 500 among its elite clientele. Specializing in spending management solutions and drawing from past experience in banking and marketing leadership roles, Linda Johnson sources new clients and works directly with CEOs and CFOs to help their companies implement effective cost-reduction strategies.

Before founding her company, Janet Kideckel earned an MBA in the Dominican Republic. Soon after, she established her career in “The Magic City” of Miami, providing clients with efficient medical billing and consulting solutions. In her position, Janet oversees a staff of 16, as well as business and human resource operations.

Carol McCoy has been working in a human resource management capacity with the Amalgamated Sugar Company, LLC for more than 20 years, recruiting, hiring, promoting strong employee relations, and facilitating workers’ compensation benefits. While away from the company’s Twin Falls factory location, she spends much of her time raising cattle on her family farm.

Principal, President Simple Solutions Limited Mississauga, Ontario, Canada

Janet Kideckel

Carol A. McCoy

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES

Matt Miley

President, Chief Executive Officer PayOut USA, Inc. Tallahassee, FL

Roxan M. Park

Fran Szabo, D.Mgt.

Matt Miley’s PayOut USA, Inc. (www.payoutusa.com) is equipped to provide payroll services to companies of all sizes, from sole proprietorships to small businesses and larger corporations. Mr. Miley holds a Bachelor of Science in management information systems from Florida State University and is a member of the Tallahassee “100” Club, the Tallahassee Society of Association Executives and numerous other businesscentric organizations.

Certified Career Management Coach JOIN, Inc. Carson City, NV With nonprofit job training agency JOIN, Inc., Roxan Park helps people discover their career paths and gives them the “shoes” necessary to walk them. In addition to conducting mock interviews, she facilitates a daily job club utilizing coaching skills to teach effective job search strategies, including networking. A member of Toastmasters International, she relishes in the opportunity to speak to and train groups of professionals.

Deidre M. Walls

John M. Williams, Ed.D.

Dr. Robert J. Williams

John Williams is a consultant to federally funded community health centers throughout the country. He provides strategic planning, leadership development, coaching, and other types of training and technical assistance. In addition to conducting one- and two-day trustbuilding exercises, he also writes grants and provides training on continuous quality improvement programs.

Retired consultant Dr. Robert J. Williams made his living managing and consulting on aerospace, air traffic control systems and global communications systems. However, it was in the investment game that he made a name for himself. His book, “Investing in Information Technology Stocks,” was a how-to guide for stock investors during the dotcom boom.

Chief Executive Officer President CDH Management & Consulting, LLC Washington, D.C. It is Deidre Walls’ main goal to make the grant-securing process easier for her clients. From teaching them about the different options available to conducting external reviews and walking them through the actual application process, she does all that is in her power to ensure that government funding is put to its intended use.

Associate Marnie Williams and Associates Roseville, CA

Owner, Founder AdvantEdge Bear, DE

Drawing from an extensive management background that includes more than 20 years at Fortune 100 companies, Fran Szabo specializes in translating job performance challenges into comprehensive business solutions. Fran’s debut book, “So You Want to Work from Home without Leaving Your Current Job: Business Essentials for Working Remotely,” is available through Amazon and Barnes & Noble.

President (Retired) Sigma Consultants Las Vegas, NV

Guido van Erp

Chief Executive Officer Chief Financial Officer Vicis Consultancy Deurne, Netherlands Serving in dual capacities, Guido van Erp is professionally defined by his innovative marketing visions and business strategies as the head of Vicis Consultancy. A graduate of Holland’s Tilburg University, he credits his open mind as a major factor in his ability to help others affect change, develop business and manage finances. Away from his professional duties, Guido enjoys playing handball.

Denise E. Willmes

Executive Assistant to Chief Marketing Officer eBay Inc. Los Gatos, CA Denise Willmes derives her skills as an executive assistant from her past experience as an office and facility manager and business owner. She began her career at the age of 19 in GE’s nuclear energy division and now manages the calendar of the chief marketing officer at one of the world’s most successful Internet-based companies.

EDUCATION

Peggy Y.

DONAHE

Teacher (Retired) Aneth Community School Montezuma Creek, UT

s a young girl growing up on a fenceless farm in Bismarck, N.D., Peggy Donahe would spend much of her time looking after her family’s cattle, ensuring that they didn’t wander too far from the pasture. One faithful day, she was walking the fields when she came across an anthology by Hans Christian Andersen lying in wait, as if placed there for her to find. This thick tome would be the first book to enter Peggy’s household, and from it, her mother would read a different story to her every night. After Peggy learned to read, it wasn’t long before she was teaching her siblings to do the same. In the fourth grade, she taught her younger sister to read. A year later, she began helping her brother with his math homework. Before she knew it, the love for education had become a fundamental part of her being. During five years in Ashley, N.D., 19 years in Abercrombie, N.D., another five at Fort Yates, N.D., and finally, 15 years in Aneth, Utah, where she would end her career teaching at a school on a Navajo Indian reservation, Peggy never once lost sight of her passion. She gave everything to her work, because in her eyes, it wasn’t work so much as it was a joyous devotion. She placed her trust in her students and saw them not simply as pupils, but as her best friends. By giving no less than all of herself to her classes, she inspired her students to reach new heights, sparking more ideas and passions than even she could have imagined. Summarizing her career with one simple sentence, she humbly states, “I loved every day I stepped into a classroom.” Though her school days are now behind her, she continues to enrich the lives of children, albeit indirectly, as a member of Delta Kappa Gamma, presenting programs designed to inspire young educators. 64

Was there ever a personal matter or issue that came into conflict with your professional endeavors? If anything, my personal life has furthered what I do professionally. Education has always been my true passion. My son had dyslexia, and I found that certain colored eyeglasses helped him a great deal. As a teacher, I found that writing in yellow chalk was easier on students’ eyes than white chalk and also helped students who had dyslexia. How did you maintain your students’ attention? I always thought of different ways to keep my students interested in what I was teaching. I would begin class with a poem or a picture and start a discussion. Once in a while we would play a game, especially in math. Creativity is a great way to motivate students. How have you found that your character traits have helped you to successfully respond to certain situations? I always stayed positive, no matter what challenges my students or their learning disabilities presented, and remained supportive. It is important to not give gifted students extra work, or make other students feel bad if it takes them longer to pick up on certain lessons. I would cut their lessons in half, so sometimes the whole class would get a break. If you earned a college degree or completed training in your field, how did this help prepare you for what you do? I have a master’s degree and five certifications. I took classes every year of my teaching career that would help me understand new methods or gain background knowledge and new ideas. What advice can you offer to someone seeking to make a career out of something that they are passionate about? In order to enjoy what they do, a person has to have a desire and be passionate. Start each day as a new day with new ideas and goals. There will be disappointing times, but decide how they can be turned into positive lessons and go on from there. In teaching, if you aren’t having fun and enjoying it, children can tell. Make children’s learning important and interesting. They will be willing to learn and come to school if they understand the necessity of learning and can imagine using that information in the future, [because then] it means something to them. Children like to be creative, and if they are given even one chance a week to express their creativity, they will have something to which they can look forward. 65

EDUCATION

“L

Ann Adele

Alexander

Special Education Teacher Lafayette Parish School System Lafayette, LA

ove what you do, and make a difference in the lives of your children every day.” This succinct sentence sums up the academic approach taken by Ann Alexander throughout nearly 40 years as an educator. Though much around her has changed since she launched her career as a fifth-grade teacher working with the Peace Corps in Micronesia, she has always stayed true to this simple yet effective philosophy, and her students have benefited from it more than she could ever imagine. When Ms. Alexander’s tour of duty with the Peace Corps ended in 1976, she returned to the U.S. and quickly landed a position as a reading specialist in Dodge, Kan. After four successful years in this role, she again relocated, this time to Louisiana, signing on as a fourth-grade teacher in New Iberia. Two years later, in 1982, she transferred to the Lafayette Parish School System; it was here that she found her true home. In 2012, she celebrated her 30th anniversary with the district and her 25th year as a special education teacher. Though she has received and been nominated for numerous awards, no hunk of metal or piece of paper can possibly offer Ms. Alexander the same satisfaction and sense of accomplishment she receives from seeing her students succeed both in and out of the classroom, for when she does get through to them and truly make a difference in their lives, she knows in her heart and soul that all the time she spent forging personal connections with her pupils was well worth the effort.

How do you hope to contribute to your school district, or what do you hope to change? I want the school population to become more accepting of the special education community. [Acceptance] is up on a small scale through academic inclusion in sports, field trips, recess, lunch and assemblies. I would extend these opportunities to all special education students, including those with mild/moderate disabilities and those with severe/profound disabilities. How have you found that your character traits have helped you to successfully respond to certain situations? I am very laid-back and have been able to educate students with behavioral and emotional problems as well as low academic performers and regular educators. My style is to be available to the students so that they can come and talk with me about their problems as well as their education. Do you foresee any big shifts or changes approaching in your industry? If so, how are you preparing for them? The economy at the present time is forcing school districts to downsize or close schools. I am close to retiring, so I will look into other opportunities that involve children and volunteer. 66

Robert

Baskervill, Ph.D.

Director Talking Smart Buffalo, NY

tâ&#x20AC;&#x2122;s almost impossible to overstate the importance of oral communication skills. While itâ&#x20AC;&#x2122;s true that text messaging and email have in many cases replaced the traditional phone call, it is unlikely that writing will ever unseat speech as the most popular mode of conversation. The fact remains: in order to land a high-paying job or make a good impression just about anywhere it counts, one must be able to speak not only properly but intelligently. Unfortunately, perhaps due in part to the aforementioned popularity of texting and other informal messaging platforms, the concept of proper speech is lost on many young people today. While some might be able to switch back and forth between informal writing and formal speaking styles, others simply talk how they type. Veteran speech-

language pathologist Dr. Robert Baskervill is one educator actively trying to turn this trend around by providing communication enhancement services that aid in word pronunciation, language articulation and overall verbalization. Recognized as an expert in his field, Dr. Baskervill launched Talking Smart in 1997, following decades of experience in various teaching roles. Formerly an assistant professor of speech-language pathology at Nazareth College, he also served as a speech instructor at the New York State School for the Blind, an assistant professor at SUNY Buffalo State, and as a speech clinician and area coordinator for Wappingers Central School District. An exemplary orator in his own right, Dr. Baskervill also presided over Toastmasters International and the SpeechLanguage Hearing Association of

Western New York. In other words, when it comes to talking of talk, he does indeed walk the walk. In addition to improving studentsâ&#x20AC;&#x2122; diction and coaching them in the finer points of public speaking and interviewing, he provides standard English competency training and is able to help clients modify their regional or foreign accents. Despite the name of his education company, Dr. Baskervill is not, however, only concerned with talking. Dedicated to helping people express themselves with greater clarity and precision, Talking Smart has expanded its scope to focus on various aspects of written communication. No slouch in this department either, Dr. Baskervill has authored articles for numerous academic publications, including the Journal of School Health and Language, Speech, and Hearing Services in Schools. 67

Irene M.

Dowd

Teacher (Retired) Ellington Public Schools Ellington, CT

s a teacher of gifted students at public schools throughout the northeast, Irene Dowd determinedly strived to help talented children develop the tools they would need to realize their full potential. Ms. Dowd always recognized that education is an ongoing process — that knowledge is not acquired overnight, but accumulated over time — and also understood that for her pupils to become wellrounded learners, each subject and every school day was just as critical as the next. Ms. Dowd earned a bachelor’s degree in education from Westfield State University in 1942, but it was after completing a postgraduate course at the University of Connecticut in 1968 that she decided to focus on working with gifted children. In collaboration with a colleague, she created a program that encouraged instructors to take a student-by-student approach to education. By adapting her methods to the specific learning style of each individual pupil, Ms. Dowd found that she was able to get through to students better than those teachers who used a blanket, mass instruction approach. Today this might seem like common sense, but in the 1970s, when Irene’s program was implemented district-wide, it was considered revolutionary. Studies have since shown that individualized instruction, when executed effectively, improves classroom performance substantially while also reducing taxpayer costs dramatically. Ms. Dowd would continue teaching gifted and talented children in this style all the way up until her retirement. Following her departure from the field, she continued making public contributions by lending her time to several political and religious organizations; she is currently a member of a local democratic committee and a trustee of her local church.

How did you hope to contribute to your industry, or what did you hope to change? By doing my job every day — teaching first- through fifth-grade students. I always wanted children to reach a great understanding of the subjects, and individualized my teaching method for each student. Which job or position do you feel has contributed most to your professional development? Every course I took helped me become a better teacher. Together with another teacher, I started a program for gifted and talented students. We developed the program after taking a course with educational psychologist Dr. Joseph Renzulli at the University of Connecticut. What advice can you offer to someone seeking to make a career out of something that they are passionate about? Be prepared to work hard because even though you love it, it [may] have its drawbacks. 68

EDUCATION

he year is 1965. Gloria Perkins directs McKinley Hall’s choir in the Watcheka Sing, a competition among women’s independent houses at the University of Illinois. The incredible performance of Ms. Perkins and her sisters is honored with a beautiful first-place trophy and campus-wide acclaim, but this will be just one of many accomplishments to come in the career of this superbly talented singer, music teacher and pianist. Gloria went on to write songs and poems and enjoy more than 30 years of membership in Delta Kappa Gamma Society International, during which she presided over the organization’s Alpha Lambda chapter. In 1966, Ms. Perkins completed her undergraduate studies at Southern Oregon College (now known as Southern Oregon University), earning a Bachelor of Science in education. One year later, she began teaching K-6 music classes at Ferguson Elementary School in Klamath Falls, Ore. She would later earn a Master of Science in music education from the University of Oregon and take on junior and high school teaching assignments as well. Inspired by her father, a skilled mentor who taught by example, Gloria injected her own love of music into her school’s curriculum, mixing contemporary and traditional songs into her lesson plans. She also directed her school’s annual Christmas concerts and even composed an original musical adaptation of Charles Dickens’ “A Christmas Carol.” Now retired, Ms. Perkins continued to connect with youths as a Sunday school teacher at Shasta Way Christian Church, until recently. She still loves playing the piano and counts it among her many hobbies, which also include reading, traveling, snowmobiling and whitewater rafting.

Gloria

Perkins

Music Specialist (Retired) Klamath Falls County School District Klamath Falls, OR

What’s the most important thing that you took away from your education? The “education” I received [during] summers working on electric motor controls was a huge incentive to stay in school. The monotony and low pay helped me through my insecurities with my ongoing educational performance. Tell us about a time during your career when you demonstrated leadership qualities. I demonstrated leadership qualities each time I directed large groups of children, at Christmastime in particular. [I had to] keep a brisk rehearsal pace. I also accompanied on the piano, which I used in place of traditional conducting techniques. Have you ever experienced success as a result of making decisions that went against conventional wisdom or the advice of your family members or mentors? What happened? I kept my traditional religious Christmas theme for the last Christmas program at Ferguson Elementary, even though Klamath County School District instructed us not to. I received several notes of appreciation from parents. 69

Linda

Sukup

Teacher Milwaukee Public Schools Milwaukee, WI

oday’s elementary school teachers are expected to do much more than educate students on the basic tenets of reading, writing and arithmetic. Beyond providing instruction in these primary subjects, they are asked to take on parent-like roles and instill in children a basic understanding of important character traits, such as empathy, honesty and compassion. Whether or not this shift in society’s expectations places an unfair burden on school systems makes no difference to Linda Sukup; for her part, she has been serving as a role model to future generations throughout her entire 35-year career. In addition to teaching first- and second-grade students at Milwaukee’s Ralph H. Metcalfe School, Linda volunteers her leadership services to the Girl Scouts of Wisconsin Southeast. Her exemplary service in this capacity has earned her an Honor Pin, as well as a Thanks Badge and a Thanks Badge II, the highest award the organization has to offer. Apart from these impressive accolades, she also holds a Master of Arts in language and a Master of Science in educational leadership, both from Cardinal Stritch University. Seeing as how much of her career has been dedicated to the progress of others, it is fitting that one of Linda’s main interests is the history and construction of railroads, which came to symbolize American progress during the Industrial Age. Linda is a past superintendent of the National Model Railroad Association’s Wisconsin Southeast Division, as well as a longtime board member and former national president of the Milwaukee Road Historical Association.

How do you hope to contribute to your industry? I try to be the best I can be and provide a great foundation for my first-grade students. Working with first-graders is very fun, and I try to show them that people can be generous, gentle, compassionate, warm, honest and empathetic. I hope they take my example with them. What are your short- and long-term plans for ensuring your future success? My biggest priority is to help all of my students succeed and advance to the next grade level. In the long term, I plan to become more involved with national teaching boards and acquire a Master Educator License, which will open up new doors for me. What, if anything, surprised you after you entered the workforce? Despite having earned my master’s degree and completed several internships, I learned that nothing can prepare you as much as professional experience. Experience teaches you everything. I learned to get through to students and deal with their parents by taking ideas from my colleagues and tweaking them to work for me. What does your volunteer work entail? I am a master trainer for the Girl Scouts of Wisconsin Southeast and have been helping them sell Girl Scout Cookies for 18 years. I’ve also been on the board of directors of the Milwaukee Road Historical Association for 30 years and on the board of directors of the National Model Railroad Association’s WISE Division for 16 years. 70

EDUCATION

What are some words you’d use to describe yourself to others? Patient, kind, loving, compassionate, soft-spoken and smiling. How do you hope to contribute to your industry or what do you hope to change? By sharing the things I have learned throughout the years; I share the knowledge I’ve gained from other providers with those who are just now starting out in day care. Which job or position do you feel has contributed most to your professional development? Running a child care company out of my home in Maine for eight years, I had to stay up to date on all of the changes occurring in early child education.

Nancy A. Baldwin Teacher Cambridge, MA

What advice can you offer to someone seeking to make a career out of something that they are passionate about? Get out there and learn as much as you can about the career. Take whatever knowledge you can from your colleagues.

ome families have a favorite restaurant at which they reunite each year. Others share pastimes like camping or fishing. When it comes to Judy Bielizna and her clan, it can be said that education is their family tradition. After attaining a Bachelor of Science in education, Judy went on to earn a master’s degree in education from Western Connecticut University in 1973 and later completed a six-year professional degree program in 1976. This intensive academic training surely aided her as a mathematics instructor, but it was her diligence, determination and faith, as well as the support of her family, that kept her going strong for 35 years with the New Fairfield Board of Education. Home to one high school, one middle school for grades 6 through 8, one elementary school for grades 3 through 5, and one primary school for kindergarten through grade 2, New Fairfield has quite a youthful constituency, with 30 percent of its population under the age of 18.

Judy Bielizna Teacher (Retired) New Fairfield Board of Education New Fairfield, CT 71

EDUCATION

How did your education help prepare you for what you do? I was prepared for my college days because of a history teacher who was German-born and could make history literally walk out of the book and live. In my second year of college, my children’s-literature instructor, a vibrant teacher, approached me with a challenging question: “Have you ever thought about teaching in college?” [This] challenge planted the seed and eventually it began to grow. What three tips would you give to someone making a transition into your industry? As a way of life, teaching must be a continuous, ongoing process of sharing, caring, giving and communicating. Determination is a requirement; never give up, even if a situation or a particular student appears hopeless. Give your heart, along with a sense of humor, as a natural opening to help reach students.

Betty J. Geis Adjunct Professor of Sociology and Philosophy Seward County Community College Liberal, KS

How do you encourage creative thinking within the classroom? I give them individual assignments and group assignments on various issues, [presenting questions such as] “Who are the poor and why are they poor?” or “What is the difference between a statesman and a politician?” and then they present to the class.

Norna Kay Anderson

Frank C. Arnett, MD

School Counselor (Retired) Bellevue School District Bellevue, WA

Voluntary Faculty, Professor Emeritus The University of Texas Medical School at Houston (UTHealth) Houston, TX

An integral part of the educational experience, the school counselor is an adviser, mentor, trusted confidant and a friend to children. During her nearly 50-plus-year career, Norna Anderson’s commitment to students was recognized with an award for distinctive service from the Washington State Association for Supervision & Curriculum Development. A past president of her local Alpha Delta Kappa chapter, Ms. Anderson holds a master’s degree in educational administration from Seattle Pacific University, as well as certifications in counseling and educational psychology from the University of Minnesota.

Having authored more than 350 publications, including research papers, review articles and textbook chapters, and treated more patients than he can possibly remember, Dr. Frank Arnett is a recognized authority on autoimmune rheumatic disorders. In 2011, UTHealth named its new facility the Frank C. Arnett, M.D. Center for Autoimmunity and Immunobiology in his honor. Though no longer actively teaching, Dr. Arnett continues to stress the importance of biomedical research and education, and warns that a lack of funding threatens to slow or halt the remarkable progress made in his field in recent years.

EDUCATION

Deborah D. Caldwell-Siwinski

Ruth Conry

Director Excel Literacy Academy Lafayette, IN

Professor of English, Coordinator of Reading and Writing Program Walters State Community College Morristown, TN

As Deborah Caldwell-Siwinksi progressed along the academic ranks, she came to realize that many schools around the country were ill-equipped to properly identify and teach students with dyslexia and other learning disabilities. Recognizing that reading is the backbone of formal education, she began studying literacy at the collegiate and postgraduate level, earning a Master of Education from Indiana University in 1989. In 2010 she launched the Excel Literacy Academy, through which she provides one-on-one reading therapy for struggling students as well as off-site learning support in conjunction with schoolteachers and administrators.

Before becoming a professor at Walters State Community College, Ruth Conry obtained bachelor’s and master’s degrees, both in English and from Central State University. She has always loved the written word, and now, as head of her school’s developmental reading and writing program, she strives to prepare new students for the oftentimes difficult yet always rewarding challenges that lie ahead in advanced English coursework. Equally passionate about spoken word, Ruth hosts a weekly radio program called “Healing Waters,” which airs Sundays at 9:30 a.m. on WJDT 106.5 FM.

Ramona D. Cook

Julia Candace Corliss, Ph.D.

Program Chair of Construction Technology Ivy Tech Community College Williamsburg, IN

Teacher, Author, Artist, Poet The Mirman School Los Angeles, CA

After serving the U.S. Navy as a data processing technician, Ramona Cook, who’d loved drawing homes when she was a child, reinvigorated her passion by completing architectural blueprints for her new house. A skilled carpenter, she was inspired by this experience to launch a business building custom cabinets and furniture. To boost her knowledge and credentials, she enrolled in the construction technology program at Ivy Tech Community College. Upon graduating summa cum laude with a 4.0 GPA in 2001, she was invited to take over as the program’s chairwoman, a position she still holds today.

Nestled atop a winding stretch of Los Angeles’ Mulholland Drive, The Mirman School is distinguished as one of the few academic institutes in the U.S. dedicated solely to the education of highly gifted students ages 5 through 14. The school’s outstanding reputation is due in part to the talents of its instructors, including mixed-media artist and writer Dr. Julia Candace Corliss, author of “Crossing Borders with Literature of Diversity.” A recipient of the Sarah D. Barder Fellowship administered by Johns Hopkins University’s Center for Talented Youth, she holds a Ph.D. in education from Claremont Graduate University.

EDUCATION

Kimberly M. Cousins, Ed.S.

Angela S. Fanelli, Ed.D.

Principal Meriwether Lewis Elementary School Charlottesville, VA

Professor

As a school administrator, Kimberly Cousins is noted for her efforts to promote cultural awareness and diversity. To encourage meaningful dialogue, she is not afraid to address the sensitive subject of race relations. Her ability to use the classroom as a platform for positive change in the community has helped earn her school three Governor’s Awards for Educational Excellence. Referring to the students and teachers at Meriwether Lewis, she says, “We are a team that grows and improves each and every year.”

As a graduate professor of curriculum theory and literacy, Dr. Angela Fanelli teaches professors and administrators how to maximize their impact on students by introducing new educational tools and integrating modern curricula with traditional coursework. Aside from higher education, her passions include cultural arts and philanthropy, both of which are fulfilled through her contributions as a founding member of the Barnes Foundation, which boasts a 2,500-piece collection of artwork from all around the world. A former board of trustees member for numerous organizations, Dr. Fanelli is also involved with the Philadelphia Orchestra.

Myrna L. Fischman, Ph.D., CPA

Maudie C. Foster, MBA

Chairwoman of the Department of Accounting, Taxation and Law Long Island University Brooklyn, NY

Adjunct Professor DeVry University Winter Garden, FL

Though she’s experienced many incredible feats over the course of her 36-year career, Dr. Myrna Fischman points to two specific accomplishments that she remembers most fondly. One came at the beginning of her professional journey, when she became a licensed CPA; the other came decades later, in 1995, when she received the New York State Society of Certified Public Accountants’ prestigious Dr. Emanuel Saxe Outstanding CPA in Education Award. Today, Dr. Fischman is extremely wellknown on LIU’s Brooklyn campus, where she is a professor, department chairperson, and director of the Center for Accounting and Tax Education.

Maudie Foster has taught undergraduate and postgraduate courses as an adjunct professor at Trinity College, National-Louis University, and most recently, DeVry University’s Keller Graduate School of Management, for which she also served as executive director. A well-studied lecturer and trusted authority on economic development and project management, she holds an MBA in finance and a Bachelor of Science in business management, both from Rutgers, The State University of New Jersey. Outside of academia, she is a board member of the SCORE Association, a nonprofit dedicated to educating entrepreneurs and helping small businesses succeed.

Rutgers, The State University of New Jersey New Brunswick, NJ

EDUCATION

Louis J. Giannotti

Shirley D. Hall

Chief Information Officer, Chief Financial Officer (A) U.S. Naval Academy Annapolis, MD

Learning Disability Teacher (Retired) Cowden-Herrick Community Unit School District 3A Cowden, IL

Founded in 1845, the U.S. Naval Academy has for more than 150 years stood as a beacon of the finest class of military education. Louis Giannotti had dreamed about attending the school ever since he was in the eighth grade. He would eventually get his wish, but never in a million years could he have imagined that he would get the chance to work there. Today, he does so at the executive level, procuring, programming and implementing the latest software and hardware to ensure that the institute continues evolving along with the country and the world.

The noble charge of teaching students with learning disabilities comes with its fair share of difficulty. Oftentimes, the work of one special education instructor is not enough to get through to the pupil. Shirley Hall rounded off her 32-year-career in academia by working not just with these children, but with their teachers as well. A talented literacy specialist, she earned dual bachelorâ&#x20AC;&#x2122;s degrees from Eastern Illinois University in 1980 and would go on to become a member of the American Council on Education. Having also taught home economics, she counts needlework among her favorite hobbies.

Carrie M. Harrington

Lora Lacey-Haun, Ph.D., RN

Director of World Languages Division Fort Worth Independent School District Fort Worth, TX

Dean, Professor School of Nursing, University of Missouri-Kansas City Lenexa, KS

As director of the Fort Worth Independent School Districtâ&#x20AC;&#x2122;s foreign language program, which offers courses in Chinese, French, German, Italian, Japanese, Latin, Russian and Spanish, Carrie Harrington endeavors to show young people that there exists a whole world outside of their communities, and that for all of the borders man has built, no two cultures are entirely unalike. A winner of the Bayard H. Friedman Hummer Hero Award for outstanding school employees, she extends her reach far outside of the classroom by contributing to organizations like the P.E.O. Sisterhood, Kids Who Care, Inc. and Sister Cities International.

Dr. Lora Lacey-Haun has been working in higher education for more than three decades. Her research, which focuses primarily on families with chronically ill children, explores how health care providers can support positive family functioning. Recognized as a visionary leader by the University of Alabama at Birmingham School of Nursing, she has helped secure extensive funding for her own institution, where she currently manages an annual budget of $6 million while overseeing 36 faculty members and 17 staffers.

EDUCATION

Linda Guthrie McBane

Kelly J. McFadden Lara

Educator State of North Carolina Snow Camp, NC

Teacher Specialist Ventura Unified School District Ventura, CA

Linda McBane is in the second of three generations of educators in her family. Currently a substitute teacher throughout her home state, she holds a Master of Arts in English earned at The University of North Carolina at Chapel Hill in 1971. Though she has almost four decades in the field under her belt, she does not tire of the profession and states that seeing children whom most teachers never gave a chance walk at their graduation ceremonies gives her the most amazing feeling she’s ever experienced.

Seeing students get expelled from school for acting out only increased Kelly McFadden Lara’s already intense determination to get through to her pupils. In order to do so, she decided she would have to find a way to get to the root of the problems young people face every day. Now a tobacco and alcohol prevention specialist, she strives to weed out false remedies for serious social ailments. Holding a Master of Arts in educational administration from California State University, Northridge, she collaborates with teachers throughout her school district and others to implement effective youth development programs.

Helen Tenney Miller

Vicki Ann Moeller

Volunteer Saint Joseph, MI

Managing Director of USA and International Operations Innovative Learning LLC Santa Ynez, CA

Whether coaching girls’ basketball teams, teaching home economics classes, or volunteering with organizations such as the Michigan Federation of Music Clubs, Helen Miller has always worked with one selfless, noble goal in mind: to do as much as possible to inspire America’s youth. Among the numerous positions and roles she’s filled over the years, some of the most noteworthy are: president of Sodus Township Library, chairperson of the local election board, and mother of five successful children. She was also the women’s bicycle champion of Massachusetts in 1940.

Vicki Ann Moeller launched Innovative Learning LLC to provide training and support to clinical psychologists, special education teachers, and other professionals working in the developmental disability services field. She is a key player in the Project Optimal program, a collaborative venture between Innovative Learning, the Wiseburn School District, Southwest SELPA and the Dahlman Institute. An expert in quality management, she is an elected member of the IACET Council on Standards Development and an internal reviewer with the California state government’s Commission on Teacher Credentialing.

EDUCATION

Eileen E. Morrison, Ed.D., MPH, CHES, LPC

Elizabeth Pennell

Professor, BHA Program Director Texas State University-San Marcos San Marcos, TX

Coordinator for Early Learning, Community Liaison School District 68 Nanaimo-Ladysmith Nanaimo, British Columbia, Canada

Dr. Morrison serves as director of the Bachelor of Health Care Administration program in the School of Health Administration at Texas State University-San Marcos. She works with 15 faculty members to provide quality graduate and undergraduate education, prepares comprehensive examinations, mentors five non-tenured professors, and teaches graduate courses in leadership — just to name a few of her numerous functions. A certified health education specialist and licensed professional counselor, she holds a Doctor of Education from Vanderbilt University as well as a Master of Public Health from The University of Tennessee, and has authored two textbooks on health care ethics. Her motto is “ancora imparo!”

A teacher of young children for more than three decades, Elizabeth Pennell took on the added responsibilities of a community liaison so that she could help people understand the critical importance of education, which she rightfully identifies as a cornerstone to any true democracy. As the coordinator of the Greater Nanaimo Early Years Partnership, a group geared at creating a support structure for the optimal development of children and their families, she serves as the primary contact for all community leaders, educators and other organizational personnel interested in participating in this program.

Edward C. Pino

Donna L. Pruett

Founder, President Institute for Graduate Studies Parker, CO

High School Teacher West Washington School Corporation Campbellsburg, IN

Dr. Edward Pino holds a Ph.D. from American University as well as doctorates in education from Harvard University and Stanford University. Twenty years as a school administrator and superintendent took him across 20 states to Europe and the Far East. His studies have even brought him to Antarctica, where he observed and analyzed research techniques at the Bellingshausen Station. He founded the International Graduate School of Education in 1971 in Denver. The organization has since changed its name to the Institute for Graduate Studies and enrolled more than 80,000 students in study programs nationwide.

Donna Pruett teaches and develops curricula for Spanish and college-level English courses at West Washington High School. A member of the Indiana State Teachers Association, the National Education Association, the National Council of Teachers of English, the American Association of Teachers of Spanish and Portuguese, the Association for Supervision and Curriculum Development, and Phi Delta Kappa International, she attributes her success to her ability to simultaneously get along with her peers and relate to her students. Having recently completed her dissertation, she looks to attain a doctorate in school administration from Oakland City University in the near future.

EDUCATION

Elizabeth M. Seabrook, RN, MSN

Susan Shaw, Ph.D.

Nursing Professor Lambton College of Applied Arts and Technology Sarnia, Ontario, Canada

Vice President of Institutional Effectiveness and Advancement Central Arizona College Casa Grande, AZ

Once while teaching a team of students during her clinical rotation, Elizabeth Seabrook encountered a patient whose complex wounds and chronic medical conditions would require close attention. When the patient’s family shared with Ms. Seabrook how helpful her assistance had been, her students commented that they had never heard such praise bestowed upon one of their teachers. A talented college professor and registered nurse with a Master of Science in nursing from the University of Windsor, she is also a certified staging professional with plans to pursue a Ph.D. and start a small home-staging business.

Central Arizona College has long been a participant in the Higher Learning Commission’s Academic Quality Improvement Program, so when Dr. Susan Shaw took on a new role just three months prior to the accreditation renewal deadline, the pressure was on. A natural leader, Dr. Shaw earned a Ph.D. in public administration from Arizona State University while serving as assistant director of human resources. From there, she became the director of human resources at The University of Texas Health Science Center at Houston. Aside from numerous advanced degrees, she holds a lifetime certification in management, supervision, counseling and psychology, and certification as a Senior Professional in Human Resources.

Carmen E. Sierra

Suzanne Smith, Ed.S., M.Ed.

Assistant Director of Student Services Columbia University Medical Center New York, NY

Special Education Specialist Frederick County Public Schools Winchester, VA

The word “university” generally calls to mind images of long lecture halls, dirty dorm rooms, adroit, gray-bearded professors, and young, idealistic students. The department of student services usually doesn’t figure in here, though it probably should. A member of the New York State Organization of Bursars and Business Administrators and the American Association of Collegiate Registrars and Admissions Officers, Carmen Sierra has been assistant director of student services at the Columbia University Medical Center for more than 30 years. During this time, she has leveraged her administrative talents and communication skills to help countless people transition into lives as graduate students.

Suzanne Smith has been teaching special needs students for more than 30 years. Having previously served as a Special Olympics coordinator and special education department chair in Morgan County, W.Va., she now focuses her time and strength on assisting and mentoring teachers at James Wood High School. A member of the National Association of Special Education Teachers, the Council for Exceptional Children and Phi Delta Kappa, she holds an Educational Specialist degree from The George Washington University as well as a Master of Education from James Madison University.

EDUCATION

Adina J. Stone

Nancy L. Thomas

Modern and Classical Language Teacher Sheffield High School Sheffield, AL

Clinical Instructor First Coast Technical College St. Augustine, FL

Teaching advanced placement English literature and composition, Latin I through IV, French I and II, and exploratory classes for seventh- and eighth-graders, Adina Stone is the backbone of Sheffield High School’s extensive language arts course catalogue. Ms. Stone’s passion for expanding the minds of adolescents is undoubtedly driven by her own worldly education. Having studied in Spain, France, Tunisia, Malta, Scotland, England and Greece, she continues to be involved in archaeological fieldwork and research in Pompeii, Italy, and is pursuing a Ph.D. in classics through the University of Florida.

Since making the switch from full-time nurse to clinical instructor, Nancy Thomas has established a solid reputation not just as an excellent teacher, but also as a developer of courses and corresponding curricula. In addition to a class for parttime students she is currently putting together, she oversees all aspects of her school’s practical nursing program and previously organized a course for prospective dental assistants. She enjoys building healthy relationships with those she trains as well as fellow members of the Florida Nurses Association and the Association of Practical Nurse Educators of Florida.

James J. Ungvarsky, Psy.D., MPA, LMFT

Debborah A. Williams, RN, MSN

Associate Professor Regis University College for Professional Studies Colorado Springs, CO

Associate Professor of Nursing Dabney S. Lancaster Community College Clifton Forge, VA

An educator, national speaker, and marriage and family therapist, Dr. James Ungvarsky is dedicated to enhancing the quality of family life. Though his research and practice are closely aligned with assisting military families through critical transitions, he also presents internationally on issues in existential psychotherapy. He is an Approved Supervisor and Clinical Fellow of the American Association for Marriage and Family Therapy, holds professional memberships with the American Counseling Association and the American Psychological Association, and is on the Colorado Marriage and Family Therapist Examiners Board. This University Professors Press founding partner has been happily married to his wife Sue since 1979.

Each year, Debborah Williams is honored to place nursing pins on students’ nursing uniforms. She does so knowing that these graduates’ dreams are about to come true as they begin their careers in what she considers the greatest profession on Earth. Mrs. Williams has good reason to be confident in her pupils’ prospects for success, as the Dabney S. Lancaster Community College’s nursing program is widely respected for its high standards of excellence. Much of this reputation is surely owed to Debborah herself, who has been teaching there for over a decade.

EDUCATION

Lynn Allen

Patricia Williams, Ph.D. Dean of Academic Affairs and Operations South University Austin, TX With an exemplary track record in education that includes conceptualizing and implementing initiatives that serve preschool through college students, Dr. Patricia Williams recently settled comfortably into her current position. In the time since, she has been instrumental in hiring new faculty for various degree-granting programs, coordinating budgets, and strengthening relationships between the student body and administration. Having previously served as associate director of academic affairs for the University of Phoenix and earned two advanced degrees in special education, Dr. Williams is an accomplished leader whose work is surpassed only by her passion.

Lore K. Benitez

Secondary Teacher Long Beach Unified School District Long Beach, CA Lore Benitez is a middle and high school English teacher currently instructing sixth-graders at several public schools in Long Beach, Calif. A lifetime member of the California Scholarship Federation, she contributes to The Compton Initiative, as well as several other worthy causes, and hopes to one day establish a learning center where at-risk youths can receive one-on-one tutoring and college preparation services.

Karen A. BlankenfeldtTucker

Teacher Religion Department Chair Bermuda Institute Southampton, Bermuda After completing collegiate studies in anthropology and sociology, Karen Blankenfeldt-Tucker began working as a substitute teacher in her hometown. The job was so enjoyable she decided to pursue a career as an educator. In 1999, she earned a Bachelor of Science in elementary education from Oakwood University and secured a position at the Bermuda Institute, where she’s been ever since.

Administrator, Oak Park Elementary School District 97 Founder, Coach, Tri-Star Gymnastics, Inc. Oak Park, IL As administrator of her district’s Multicultural Education Department, Lynn Allen no longer teaches in the classroom on a regular basis; however, she does maintain an active role in students’ education by developing curricula on diversity, promoting cultural awareness among teachers, and sponsoring afterschool/summer programs for atrisk youths. She also continues to coach at Tri-Star Gymnastics.

Josephine Boyd Bradley, Ph.D. Department Chairwoman Clark Atlanta University Atlanta, GA

Dr. Josephine Bradley is the chairwoman of Clark Atlanta University’s Department of African and African-American Studies and Africana Women’s Studies. A passionate educator with a Ph.D. from Emory University, she takes great pleasure in working with young people, whether it’s through teaching college courses or by volunteering at a family resource center in DeKalb County.

Ann-Marie Y. AnthonyWilliams

Psychology Professor Walden University School of Psychology New Bern, NC As part of Ann-Marie AnthonyWilliams’ doctoral studies at Walden University, she teaches undergraduate students for five to six hours each day. When she isn’t instructing or working on her dissertation, she is formulating plans to establish a nonprofit organization dedicated to improving the lives of orphans and children with special needs.

Elizabeth J. Case, Ph.D.

Director of Special Needs Students Assessment and Students with Disabilities WestEd San Francisco, CA From special education instruction to program evaluation and beyond, Dr. Elizabeth Case has devoted much of her career to making a difference in the lives of children with special needs. Previously an assessment specialist with CTB/McGraw Hill LLC, Houghton Mifflin Harcourt and the Minnesota Department of Education, she now partners with schools and districts all across the country to develop statewide exams.

EDUCATION

Carla L. Crancer

Supervisor (Retired) Henry Mayo Newhall Memorial Hospital Saugus, CA Formerly a health care administrator and physical education teacher, Carla Crancer is the longest-serving docent of the Los Angeles Fire Department Historical Society. A recipient of numerous awards from the Santa Clarita Valley Historical Society, she has taught special education classes at Valencia High School and worked with handicapped children during the Special Olympics.

Diane DiGiuseppe

David G. Hamilton, Ph.D.

Working in the education field for 17 years, Diane DiGiuseppe has developed a strong knowledge of kindergarten through 12th-grade curricula, and thus utilizes her skill set to improve standardized testing for students throughout the Kinnelon Public School district. Diane is furthering her education by obtaining a Ph.D. in teacher education and development.

Dr. David Hamilton began teaching French in 1968 and has served at Spring Arbor University since 1988, spending 16 years as dean of the School of Education. He has led more than 30 groups to Europe and Central America and is past president of the Michigan Association of Colleges for Teacher Education.

Julia Harper, Ph.D.

Bette W. Hilbish

Educational Consultant Affiliate Professor in Education Colorado Christian University Lakewood, CO Dr. Julia Harper is an educational leader who leverages expertise in curriculum and teacher development to provide insight on various learning and pedagogical methods. As a trainer for the Structure of Intellect Learning Abilities Test (SOI-LA), she is adept at analyzing studentsâ&#x20AC;&#x2122; cognitive abilities to determine where their learning strengths and weaknesses lie.

Interim Superintendent Kinnelon Public Schools Kinnelon, NJ

Professor of Education Spring Arbor University Spring Arbor, MI

Sylvia Hannibal-Jones, ABD

Professor Emerita Kentucky Community and Technical College System Louisville, KY An accomplished academic and public speaker, Sylvia Hannibal-Jones attained a Bachelor of Science in biology and sociology from Kentucky State University and a Master of Social Work from the University of Wisconsin-Madison before embarking on a three-decadelong journey through the fields of social work and education. Before retiring, she taught college classes in introductory and forensic sociology.

Teacher (Retired) Demopolis City Schools Demopolis, AL

Educational Consultant Columbus, OH

Philip W. Ikehorn

Deborah E. Johnson, M.Ed.

A specialist in reading instruction and early childhood education, Bette Hilbish worked for the Alabama Institute for Deaf and Blind before teaching in Demopolis City Schools. Since entering retirement, she has spent more time hunting, fishing and traveling. Bette also remains involved in her community by teaching Sunday school at her church and volunteering with local hospitals.

Philip Ikehorn is a member of the EdFocus Initiative consultant group and the president of Youth for a Positive Image, a nonprofit organization providing educational assistance to children throughout the greater Columbus area. Over the course of his career, he has been an elementary/middle school principal and served as executive director of 26 middle schools.

During Deborah Johnsonâ&#x20AC;&#x2122;s more than 30 years as a teacher, she has most enjoyed working with students for whom not everything comes easily, as it is they who, she finds, deep down truly want to learn. She earned a Master of Education from Lesley University in 2002 and now teaches an eight-week GED test preparation course for troubled youths.

GED Test Examiner Augusta Technical College Augusta, GA

EDUCATION

Julianne E. Klepfer

Assistant Professor Broome Community College Binghamton, NY Julianne Klepfer teaches introductory rehabilitation and advanced therapeutic exercise courses at Broome Community College, a State University of New York school offering associate degrees. She too is a SUNY alumna, having attained a Bachelor of Science in physical therapy from the University at Buffalo and a Master of Arts in social sciences from Binghamton University.

Geraldine A. McGuire

Special Education Teacher Greater Lawrence Educational Collaborative Methuen, MA Geraldine McGuire provides one-on-one instructional assistance to children with special needs caused by developmental delays and various disabilities. Though the job can sometimes present tremendous adversity, her dedication, sense of humor and willingness to listen encourage her students to open up, hence allowing her to make a major positive impact on their lives.

Robert Olson

Bick Oodhican, MS, M.S.Ed.

For over two decades, Robert Olson has developed curricula and taught at the elementary level, successfully integrating his love for the arts into his teaching techniques. Striving to make a difference in the lives of his young students, he teaches them to express themselves through oral, written and physical means.

Bick Oodhican’s desire to make a difference through education took him to classrooms in Guyana and the British Virgin Islands before he arrived at his current school, where he prepares students for college entrance exams and assists them with technical projects. Certified in supervision, administration and education through the City College of New York, Mr. Oodhican also taught in New York City public schools.

Creative Drama Teacher The Lamplighter School Richardson, TX

Technical Studies Teacher New Dimensions High School Kissimmee, FL

Elona Ujkashi Osmanlliu

Keith M. Pfeifer, Ed.D. Superintendent Littleton School District Littleton, NH

Adjunct Professor Tulsa Community College Owasso, OK

Cynthia Ramsey

Peggy D. Redman, Ed.D.

Early in her education, Elona Osmanlliu, as one of the top math students in her class, was encouraged by mentors and teachers to continue developing her talents. Now, as a mathematics professor, she strives to empower her students by showing them how to apply what they learn in the classroom to their everyday lives.

Dr. Keith Pfeifer has been an educator for nearly 40 years. A longtime administrator and former teacher, he strongly believes that it is the responsibility of all public school educators to guide their students not only by passing along information, but also by serving as positive role models who demonstrate a passion for knowledge.

Adjunct professor Cynthia Ramsey eases the transition from high school to college for freshmen at Tulsa Community College. In addition to fostering a comprehensive understanding of scholarly writing techniques, she helps her students acclimate to the school’s computer system. Ms. Ramsey holds a master’s degree from Morningside College and is pursuing a Ph.D. from the University of Phoenix.

Demonstrating a 50-year commitment to higher learning administration, Dr. Peggy Redman continues to make tremendous strides within education. Recently, she developed a program on leadership for students at the University of Education, Vietnam National University in Hanoi that includes a five-day seminar with 50 administrators specializing in higher education. In addition to serving as a professor, Dr. Redman has authored two field-related books.

Mathematics Professor El Centro College Dallas, TX

Professor, Endowed Chair University of La Verne La Verne, CA

EDUCATION

Myra Schulze Collins

Regional Instructional Facilitator Northeast Missouri Regional Professional Development Center Kirksville, MO Having garnered multiple accolades and touched countless students’ lives over the course of more than 30 years, Myra Schulze Collins now endeavors to take her teaching career to the next level by passing on her expertise to her fellow educators. In addition to working at Northeast Missouri Regional Professional Development Center, she has participated in several national conferences.

Shelia Thompkins

ICS Teacher Penns Grove-Carneys Point Regional School District Penns Grove, NJ Shelia Thompkins provides inclass support to special needs students living in Penns Grove and Carneys Point Township, N.J. With a master’s degree in special education from Delaware State University, she excels at assisting kindergarteners through 12th-graders in all of the major subjects, but considers language arts and social studies to be her strong points.

Karen Schwartz Teacher Jefferson County Corydon, IN

Inside the classroom, Karen Schwartz’s forte might be teaching mathematics, but outside she is all about local history. The president of the Historical Society of Harrison County, she received Historic Southern Indiana’s 2010 O’Bannon Heritage Engagement Award in recognition of her community education activities. She has produced numerous books, brochures, calendars and other materials describing Harrison’s rich past.

Bobbie J. Shockley

Coordinator of Biotechnology, Social Studies Teacher Coordinator Largo High School Upper Marlboro, MD Bobbie Shockley has dedicated her 39-year career to educating the youth. Holding numerous certifications in education and administration, she works to develop and promote biotechnology programs, hoping to inspire students and ignite their passion for learning. In addition, Mrs. Shockley works as a technical assistant for an interactive television station.

Rhonda Thompson

Ronald Craig VonBehren, DD

Rhonda Thompson’s passion for history and more specifically, teaching history and social studies, knows no bounds. She holds master’s and bachelor’s degrees in the subjects from SUNY Fredonia, serves as the cultural organizer of the Western Southern Tier Council for the Social Studies, and has been an active participant in the Teaching American History program since its inception in 2003.

Dr. Ronald VonBehren’s courses focus on politics at all levels, from local to international, while taking a look at how the U.S. and its history fit into the larger picture of Western civilization. Twice named Valencia Community College’s Professor of the Year, he holds a Doctor of Divinity from Florida Bible College and a master’s degree from the University of Central Florida.

Teacher Ripley Central School Ripley, NY

American History Professor Valencia Community College Celebration, FL

Cindy Sytsma, Ph.D. Assistant Professor National University Poway, CA

Dr. Cindy Sytsma holds a Ph.D. in human services from Walden University, where she concentrated her studies in the area of criminal justice. An expert on juvenile delinquency with a background in education and law enforcement, she is the author of “Impact of No Child Left Behind: Graduation, Suspension and Expulsion Rates,” one of the first studies of its kind.

Hjordy Wagner

Author, Consultant, Writer, Presenter PH Wagner LLC North Las Vegas, NV During 33 years with Eau Claire Area School District, Hjordy Wagner held numerous positions, including media specialist and district community relations coordinator. Through PH Wagner LLC, she and husband Paul offer consultations, books and presentations on gay, lesbian, bisexual and transgender issues. They co-authored “Ready or Not… They’re Gay,” a story of acceptance and an educational tool. For more information, visit www.readyornotstories.com.

Heather M.

DOUGLAS

Vice President of Communications and External Affairs Athabasca Oil Sands Corp. Calgary, Alberta, Canada

ost public relations staffers come from some form of communications background, be it that of a journalist or an advertiser. However, in the oil business, where government affairs are just as much of a factor as media relations and public perception, policymaking knowledge is perhaps the most important asset a PR executive can possess. When Heather Douglas signed on at Athabasca Oil Sands Corp. in 2010, she brought to the newly created position of vice president of communications and external affairs an impressive repertoire combining industryspecific knowledge with a journalist’s communicative prowess and a chamber of commerce chairperson’s unique insights regarding the relationship between federal laws and economic interests. 84

After earning a Bachelor of Arts in journalism and English literature from the University of Calgary in 1984, Ms. Douglas went on to cover the energy industry in various publications for nearly a decade. From there she joined the public affairs department of Mobil Oil Canada and was soon promoted to a managerial position. She also worked for the company in roles that saw her dealing with governments, media outlets and stakeholders in Norway, Scotland and England. She was later appointed vice president of public and government affairs at Atomic Energy of Canada Limited, the country’s largest nuclear science and technology laboratory. Between accumulating this industry experience and joining Athabasca Oil Sands, Heather served in executive roles at a number of trade organizations. The first executive director of the

Small Explorers and Producers Association of Canada, she held the offices of president and chief executive officer of the Calgary Chamber of Commerce from 2005 to 2010. During this time, she was nominated as one of Canada’s most influential thinkers on three occasions and named Business Woman of the Year in 2008. Ms. Douglas’ intellectual curiosity and determination to keep both her mind and body active have surely helped contribute to her continued success. Every day, she reads a book and takes her dogs, a golden retriever and a Chihuahua, for a five-mile walk. This provides not only exercise, but also an excellent opportunity to reflect on her day’s work, from managing a team of 10 contracted public and government affairs agents to formulating press releases and speaking with various media outlets.

ENERGY, ENGINEERING & MANUFACTURING

Do you foresee any big shifts or changes approaching in your industry? I believe that the new primary attribute that companies look for in presidents and CEOs is their ability to communicate, listen and build relationships. Communication experts will become more [important] as those characteristics are valued more. Which job or position do you feel has contributed most to your professional development? As president and CEO of the Calgary Chamber of Commerce, I was the first woman in 120 years to hold this position. I was the leader who set the vision and whose behavior was emulated, and we raised [the organization’s] profile and were able to pass an average of 15 pieces of legislation a year for five years. No one chamber in Canada had that kind of track record. We made a difference not only for the people in the businesses we served, but also for the province and the country. Very few jobs give you that kind of scope. What’s the most important thing that you took away from your education? The ability to think without borders; I think globally, not locally. What, if anything, surprised you after you entered the workforce? When you’re breaking ground for women, you have to be twice as good and succeed without losing who you are, you have to be true to your own values and earn people’s respect, and you have to do it really well. Organizations don’t tend to hire female presidents and CEOs until they are about to go over the cliff, so you have to do it earlier and save the organization in a strategic way so that other women can follow you. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? My rule of thumb is that I will never lie or break my own values in order to accomplish something. I will resign rather than cross that line. I always spell that out to any prospective employer, and if I had to resign rather than do something that I considered illegal, it served me well. How have you found that your character traits have helped you to successfully respond to certain situations? I’m highly intuitive so I tend to go with my instincts. I have the people gene, which helps me understand how others are feeling. Usually, challenges come down to interpersonal relationships. I think about how I could help people solve [their problems] so that nobody loses. 85

ENERGY, ENGINEERING & MANUFACTURING

Matt M.

MATSUO

International Group President, Chief Operating Officer r-pac International Corporation Tenafly, NJ

aving played a major role in the global popularization of private label packaging, Matt Matsuo is often fondly referred to by colleagues, both present and former, as the godfather of private labels. A true pioneer of international branding, he has mentored countless coworkers over the years, passing along distribution models of his creation that would eventually become industry standards. Mr. Matsuoâ&#x20AC;&#x2122;s company, r-pac International Corporation, is a leading supplier of branded 86

packaging dealing in three segments: soft-line packaging such as labels, tags or inserts; hard-line packaging including boxes and paper or plastic bags used by high-end retailers; and RFID, or radio frequency identification devices, which are inserted into labels to optimize inventory control. Having served as president and chief operating officer of the companyâ&#x20AC;&#x2122;s international group since 2000, Mr. Matsuo now braces himself to step back into a consulting role so that he can continue advising but also spend more time with his wife and finish working on

the episodic autobiography he has been compiling. Spanning the entirety of his career, this book will recount his incredible professional journey and reflect on the many fascinating characters he has met since coming to America with the YKK Group in 1969. After all, it is these people who have helped Mr. Matsuo shape his destiny and leave his mark on numerous industries. In an age in which branding and networking are inextricably linked, Mr. Matsuoâ&#x20AC;&#x2122;s story and the lessons it offers are more relevant now than ever before.

How did you hope to contribute to your company, or what did you hope to change? I built up this product as a concept and introduced it globally, expanding the sourcing side. Distribution based on private label control: that concept started being shared among our competitors. Also, I have moved here and there within the company, so I trained a lot of people. Today I’m competing with all my students. Everybody who is heading up was at one time working for me. We have a mutual respect in a way. Which job or position has contributed most to your professional development? I’d always [wanted] to work abroad and expand business globally, so I took a job with a company called YKK, which is one of the largest zipper companies today — it [produces] 80 percent of all zippers. I helped them expand their business into global operations. That’s why I came to the U.S. in 1969. I helped YKK take over the U.S. market within 10 years. That’s what gave me the opportunity to think global. YKK is my foundation. What’s the most important thing that you took away from your education? I’m a martial artist, so discipline and determination have always been [parts] of my philosophy. That helped me immensely in life. I can use my kendo skills in business. Teamwork is a very big part of martial arts, as it is in all sports and business, and so is mutual respect. My first boss at YKK had a great philosophy, which I’m still using: “You’ve got to cycle the goodness.” If you do good by other people, they’re eventually going to do good by you. How have you found that your character traits have helped you to successfully respond to certain situations? I think people are one of the most important assets in my life. I could not do it all myself. I have the right people supporting me. Finding the right people is one of my talents, but at the same time those people are going to help me without my demanding it, so I’m very lucky that I’ve always worked with those kinds of people. 87

Jose Luis

Martinez-Amor, BSIE, MSIE

Chief Financial Officer, Deputy Chief Executive Officer ACT Group Texarkana, TX

he ACT Group is comprised of three companies — Applied Control Technology LLC (ACT), Delta P LLC, and ACT Industrial Process Services, LLC — all of which fulfill engineering, procurement and construction (EPC) contracts for a variety of industries. A subsidiary of CYMIMASA, which is wholly owned by the publically traded Spanish company ACS, the ACT Group maintains offices in Texarkana, Dallas and Houston, Texas, and Shreveport, La. Its geographically wide and commercially diverse client base consists of companies in the power, refining, aggregate, upstream services, specialty chemical, pulp and paper, metals, 88

fossil fuel, and nuclear power industries. So, as one can imagine, the financial management of such an entity can provide its fair share of challenges. Ready to meet all of them is chief financial officer and deputy chief executive officer Jose Luis Martinez-Amor. Following the purchase of the the ACT Group by CYMIMASA in 2009, Jose Luis made the jump from the cost control department of the latter corporation to the post of second-in-command at the former. In this executive-level position, he performs budgetary analyses, directs cost control planning and implements new strategies and policies. These are just several of his myriad functions that play out internally or within the confines of the corporate structure. Of

equal importance, however, are his external activities, namely establishing lasting relationships with ACT’s clientele. These strong, close ties, based on shared financial interests and mutual respect, benefit not only the ACT Group and its three individual entities, but also trickle up the corporate ladder to the parent companies in Spain. Though Mr. Martinez-Amor lays his head to rest in Texas and has worked in several countries around the world, his roots remain in Spain. It was there that he first launched his career after earning a Bachelor of Science in Industrial Engineering from the Technical University of Madrid in 1988 and a Master of Science in Industrial Engineering from the Autonomous University of Madrid in 1990.

Paul

Philbee

Logistics Analyst (Retired) Mobil Chemical Little Rock, AR

fter serving in the U.S. Air Force for eight years, Paul Philbee ventured into the energy field, securing a position with what was at the time one of the countryâ&#x20AC;&#x2122;s largest natural gas and petroleum companies, Mobil Chemical. Here, Paul had a firsthand opportunity to see the economic impact this industry had on the state of Arkansas, which to this day counts petroleum and natural gas as two of its most valuable resources. As a logistics specialist and analyst, he was responsible for organizing production lines and maintaining the flow of materials to ensure services were delivered in a timely manner while also maintaining compliance with global safety and environmental standards. Furthermore, Paulâ&#x20AC;&#x2122;s marketing savvy allowed him to create effective visual presentations and media projects that facilitated business development. A man of exemplary diligence and discipline, Paul always went the extra mile to exceed the expectations of clients and employers. Indeed, he transitioned into the energy industry partly because he knew the characteristics he developed in the military would serve him especially well in this setting. Looking back, he can safely add that the skill set he acquired while serving his country has greatly contributed to his professional success. Now that he is retired, Paul enjoys spending time with his family and indulging in his favorite pastime: collecting stamps. An active member of The American Legion for 27 years, he is also involved with Rotary International and has sat on the board of directors for Court Appointed Special Advocates of Calloway and Marshall Counties. Once a troubled youth himself, he empathizes with children who come from broken homes and does his absolute best to ensure that they are not further neglected by the legal system. 89

Linda

Wesley

Plant Lean 5S Champion, Regal Beloit Corporation Owner, Canyon Creek Mercantile Humbird, WI

hen Linda Wesley came across the workplace organization methodology known as 5S, it was an aha! moment if ever there was one. Having worked in the manufacturing industry for many years, she recognized the need for a uniform plant management strategy that could boost production by maximizing space efficiency. It was in 2007 that she became the first and only Lean 5S Champion at the Regal Beloit Corporation, a major producer of electrical and mechanical motion control components. It was an incredible honor for Ms. Wesley, who’d been serving the company since 1992 as a manufacturing technician, quality technician and production supervisor — all the while working to improve manufacturing infrastructure models. After implementing procedures and management techniques gleaned from her selfconducted research, she witnessed a positive shift in some employees’ performance and a marked improvement in the visual workplace — sure signs that her hard work had indeed paid off. Now in her 20th year at Regal Beloit, Linda has done a great deal to spread the tenets of 5S — sort, set in order/simplify, sweep, standardize and sustain — throughout her plant and help the company’s other facilities. Furthermore, she applies many of the same guiding principles to her latest endeavor as owner of a home-based e-commerce business: Canyon Creek Mercantile (www.canyoncreekmercantile.com). Visitors to Linda’s website find a range of high-quality home décor items as well as numerous other products, all economically priced and ready to order.

What is your educational background and past work experience? What are your interests? I am an extremely hard worker who has worked in manufacturing for over 30 years. It was being in this industry that made me realize a standard business management strategy had to be set up with 5S, so I bought all of the materials on my own and found an outline that is widely used — sorting, simplifying/ setting in order, shining/sweeping, standardizing and sustaining. How do you hope to contribute to your company? I hope to help [Regal Beloit] by building its 5S standards and getting 5S implemented. It really doesn’t matter what industry a professional is in; any industry can use 5S. Which job or position do you feel has contributed most to your professional development? It would be the 30 years in manufacturing, working my way up through all of the departments and learning all of the tasks. Throughout my career, I have helped with designing, engineering and supervising. What are your short- and long-term plans for ensuring your future success? To keep pushing, do speaking engagements, help others with 5S strategies, and train others on the importance of 5S and how it can benefit any industry, no matter how big or small. What is the first thing that you refer to when you are feeling discouraged or facing a dilemma? When I am discouraged, I turn to my great mentor, Henry, who has been extremely supportive and positive toward me and my endeavors with 5S. 90

arbara Wester’s extensive experience in the printing industry dates back to her teenage years, during which she worked part time with her father at CardPak Printing Corp. Later, in 1977, her senior year of high school, Barbara took first prize in a statewide graphic arts contest. From there, she went on to study at Ohio University before taking a job as a proofreader and layout artist for The Marietta Daily Journal and Neighbor Newspapers, Inc. It was through these two assignments that she would hone her talents in designing business ads.

Barbara E.

Wester, LSSBB

Production Supervisor for Preventative Maintenance Ball Metal Food Container, LLC Oakdale, CA

As printing and graphic design technology evolved over the years, so too did Barbara’s skill set. In 1993, as a pressroom manager at Dickson’s Inc., she began training on some of Apple’s early design and photo editing programs, receiving knowledge that would lay the foundation for further progression in the world of computer graphics. The following year offered another change of pace, as Ms. Wester was hired by the US Can Company. As night shift supervisor for the company’s graphic design department, she faced a new set of challenges specific to the manufacturing industry. When US Can was sold to the Ball Corporation, Barbara became pre-press manager in the litho department of the Tallapoosa plant, which she continued as until the plant was closed and she transitioned into the role of lead trainer for the color solutions program. In this capacity, she was responsible for training pressmen at all of Ball’s litho centers and setting up the national database for the X-Rite color solutions program. In 2009, after being laid off, Barbara attended Villanova University, earning a Six Sigma Green Belt and Black Belt, and becoming a Master Six Sigma with training in Lean Six Sigma. This led to her appointment as a supervisor of preventative maintenance and continuous improvement initiatives, in which she draws not only upon decades of varied experience, but also the support of dedicated crew members and other staff workers. 91

ENERGY, ENGINEERING & MANUFACTURING

James Athans President Canuck Completions, Inc. The Woodlands, TX

hough James Athans has accomplished a great deal in a career spanning more than two decades, one highlight stands out — working alongside his father in the international market, a memorable experience that instilled in him an understanding of his father’s job and legacy. An early pioneer in the downhole tool market, James’ father paved the way for innovations that fuel open-hole technology providers like Canuck Completions, Inc. today. Having pulled himself up to general management and finally to his current position, James now aims to establish this Canadian company’s U.S. presence and put in place the corporate infrastructure that will allow for its continued growth. Originally attracted to Canuck Completions because it struck him as an engineeringminded business with a strong sense of family values, he aspires to one day be known for repopularizing the apprenticeship model so that young professionals now entering the industry won’t have to struggle to launch their careers as he did. To this end, he has been recognized for his recruiting efforts by several institutions including Montana Tech of the University of Montana.

ver since he was a young boy, Robert Davies wanted to be an auto mechanic. Thanks to his handiness and passion for cars, he was able to excel in that role; however, due to the support and encouragement of his parents and teachers, he didn’t stop there. Instead, he stayed in school, studying construction management and civil engineering, thus expanding his technical knowhow and repertoire. After working on a number of power stations, sewage plants and other facilities throughout England, Robert recognized that he too possessed the ability to inspire greatness in others. This led him to further his schooling at the University of Bolton, where he earned a Bachelor of Education in 1973. He taught mathematics and drama at Lostock College in Stretford for eight years before returning to the construction industry in 1980. Since then, he has accomplished a great deal, especially as the director of Euro-Poort Services Ltd. from 1996 to 2012, providing professional opportunities to European construction students interested in civil engineering, project management and related fields. He now advises on the building and deployment of wind farms. 92

Robert Davies Director Euro-Poort Services Ltd. Stockport, United Kingdom

ENERGY, ENGINEERING & MANUFACTURING

Jina Haffar, Eng., M.Sc. Director of Business Development Hydrosult Inc., SNC-Lavalin Group Inc. Montreal, Quebec, Canada

s one of the worldâ&#x20AC;&#x2122;s leading engineering and construction groups, SNC-Lavalin strives to set the standard for its industry both technically and from a business-minded standpoint. To do this, the company relies on exceptional individuals like Jina Haffar, who possess not only a strong engineering background, but keen financial acumen as well. As manager of international business development for Hydrosult Inc., a newly acquired consulting firm specializing in the water sector, Ms. Haffar is responsible for analyzing markets, sourcing new clients, seeking out experts, finalizing deals and promoting future expansion. An irrigation specialist with expansive knowledge of water resources in general, she holds a Bachelor of Science and a Master of Science, both in agricultural engineering from McGill University. While this knowledge base allowed her to get her foot in the door, it is her bright personality that is steadily taking her to the top of her industry. Looking ahead, she hopes to leverage both attributes to advance further, possibly becoming vice president of an international company.

How do you hope to contribute to your company, or what do you hope to change? I would like to modernize our fleet by upgrading our marine equipment. Which job or position do you feel has contributed most to your professional development? Sailing as an officer aboard merchant ships provided the background I needed to work in my current position. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? Studying nautical science at the U.S. Merchant Marine Academy gave me all of the tools necessary to work in the field. My education helped inspire my personal drive and ambition to improve myself. It also ensured that I had the discipline needed to obey all organizational regulations and follow the chain of command.

David Herbert Manager Hovensa Christiansted, St. Croix 93

ENERGY, ENGINEERING & MANUFACTURING

Steven Hoisington Vice President of Quality and Reliability Electro-Motive Diesels, Inc. Willowbrook, IL

How do you hope to contribute to your industry, or what do you hope to change? I want to demonstrate leadership in terms of different and better ways of doing things in the areas of quality and reliability. Things like financial payback, actions you take to improve quality, the impact on customers and customer satisfaction, and the bottom line make it more palatable for senior executives to accept traditional quality functions within an organization. What are your short- and long-term goals? My short-term goal right now is to take the practices I know, in terms of quality and Six Sigma project management, and apply them to existing projects I’m working on, in terms of increasing operations in India. My long-term goal is to develop and implement an overall operation strategy, specifically in India, that will take into account [many] different aspects. Right now, it’s kind of piecemeal. How did your college degree help prepare you for what you do? I have a B.S. in industrial engineering and an MBA. I think my MBA has prepped me a lot more. The reason I say that is because I got my MBA after I started working at IBM, so I could see the applicability of different classes to the work environment and tailor my education to support that as well.

hile David Kranch’s story is not quite that of the embedded spy living double lives, it isn’t all that far removed from the world of danger and intrigue that espionage thrillers are written about. Formerly a captain in the U.S. Air Force, David worked in engineering, manufacturing, design and testing with startup avionics firm Innovative Solutions & Support from 1988 to 1994, when he took another step back from the military to serve as director of manufacturing for John Middleton Co., a leading producer of cigars and pipe tobacco. He would hold this position for 18 years, remaining with the company even after it was purchased by the Altria Group. However, no matter where he went or worked, he remained loyal to his country first and foremost. Thus, his prime objective involved not simply making a living, but also making a difference in the world. Upgraded to a Level III Antiterrorism Officer in January 2012, he left John Middleton to return to his work drafting studies, analyzing threats, developing policies and providing staff supervision for the Air Force ISR Agency.

David Kranch Data Analyst Air Force ISR Agency Pottstown, PA

ENERGY, ENGINEERING & MANUFACTURING

Daniel Morgan Paint Team Associate General Electric Company Hendersonville, NC

How do you hope to contribute to your industry, or what do you hope to change? SRI North America offers best-in-class manufacturing and supply chain management solutions that support our direct customers and their partners in increasing their competitive position in a world of technology-driven end markets. We believe that our manufacturing expertise and our supply chain experience will strengthen your market position and accelerate your growth in emerging markets. What type of technology do you use in your profession, and how do advancements in technology help you in business? SRI North America uses state-of-the-art SMT and THT equipment, which is part of our already proven capability to deliver best-in-class quality. Any improvement in the equipment develops our ability to deliver that quality, thus strengthening our customer’s position in the market. Which is most important to your organization — mission, core values or vision? My vision is that SRI North America is established as an utmost reliable partner in the challenging markets of North America. Our idea of offering the best of both worlds goes back to the combination of quality, sustainability and reliability with speed, diversity and mobility. Our vision and mission are dependent on each other and thus, equally important.

Which job or position do you feel has contributed most to your professional development? A warehouse/delivery manager job I had offered a real opportunity to work on my interpersonal skills while meeting deadlines in order to satisfy customer needs. What type of technology do you use in your profession, and how do advancements in technology help or hinder you in business? We use a lot of computers and software to track parts, help in various stages of the production process, and assist in inventory management — scanning and tracking software in the warehouse, and a large computer network handling various functions in the component and assembly areas. The hindrance comes because software can become outdated so quickly and computers become incompatible with different versions of software. Technology is a blessing when it works; however, it can be a real curse when it is not properly designed or maintained. What three tips would you give to someone making a transition into your industry? I would tell them to have patience. Challenges abound and solutions are part of an ongoing dynamic process. Openness to ideas and opportunities is another concept to embrace; the best ideas and opportunities can come from the unlikeliest of places.

Stephan Rottach President, Chief Executive Officer SRI North America Corporation Edgewood, NY 95

ENERGY, ENGINEERING & MANUFACTURING

Jackie S. Aitken

Theresa Bell

Director of Project Management Cameron International Houston, TX

Operations Manager White-Rodgers Division, Emerson Electric Co. Markham, Ontario, Canada

Jackie Aitken has proved herself a valuable asset to her company due to her strong leadership and organizational skills, which enable her to efficiently manage engineering and flow equipment projects. Jackie, who holds a national certificate in electrical and electronic engineering from the Falkirk College of Technology, leads 83 project management staffers by serving as a conduit between customer contacts and senior management. An avid supporter of the Rawfully Organic Co-op, Ms. Aitken maintains optimum health by practicing Bikram yoga and following a vegan diet.

Diligence and a passion for doing her job well are what took Theresa Bell from the assembly line to the front office at White-Rodgers, a thermostat manufacturer and supplier that celebrated its 75th anniversary in 2012. Ms. Bell served as an assembler, tester, lead hand, customer service representative, purchasing assistant, inventory manager and new operations manager before landing her current position. Now approaching her 30th year with the division, she continues to be an instrumental part of parent company Emerson Electric’s efforts to remain a leading provider of heating, ventilation, air conditioning and refrigeration solutions.

Peter Callaghan

Audrey Ann Clark

Chief Executive Officer Marshall Land Systems Limited Cambridge, United Kingdom

GEOINT Manager, Trainer URS Corporation Douglas, MA

At the helm of a leading design manufacturing company, Peter Callaghan helps to supply equipment used for military forces, and logistics and transport systems. A strong communicator, he effectively leads his staff in all business operations with the confidence that years of experience can bring. Mr. Callaghan’s knowledge of various industries, including defense, logistics, automotive manufacturing and steel processing, continues to inspire innovative development campaigns that drive business and increase revenue. Moreover, his status as a fellow of the Institute For Turnaround allows for networking opportunities with other leaders and change agents.

Audrey Ann Clark retired from the U.S. Navy in 2010 as a senior chief petty officer. In the years since, she has lent her talents for geospatial intelligence analysis, consulting and mentoring to major defense contractors Lockheed Martin and the URS Corporation. Noted for her ability to forge strong working relationships with personnel at any level, Ms. Clark doesn’t just get along well with others; she excels at making people feel comfortable — a skill that has proven as critical as her technical proficiency in her current role as trainer and manager.

ENERGY, ENGINEERING & MANUFACTURING

Laura Jean Curley

Paul V. Dobrow, PE

Director of Business Development and Sales for the Energy Group First American Financial Corporation Poway, CA

Value Engineer Plantation, FL

It was after attending a conference on wind energy that Laura Jean Curley became hooked on green technology. She has since established partnerships with Women of Wind Energy, the Solar Energy Industries Association, the American Council on Renewable Energy, Platts, and the American Wind Energy Association, all as part of her continued efforts to strengthen her company’s ties to this steadily expanding sector. Now when she attends industry events, she is able to meet with existing clients and identify prospective customers, fully equipped with a portfolio of marketing materials she helped develop.

One of the keys to being a successful project manager is knowing which functions prove most effective in completing a job and increasing productivity. Professional engineer Paul Dobrow provides clients in the construction industry with value engineering, a systematic methodology that analyzes products, processes and services to determine how to optimize the relationship between an entity’s worth (“best value”) and cost. His career, including a stint with the Department of Defense, has taken him as far as Saudi Arabia, Japan, Canada and various locations in Asia.

Cindy Hamil

Terry J. Herauf

Refrigeration Superintendent Tyson Foods, Inc. Fort Worth, TX

General Manager Copano Energy Arvada, WY

For more than a decade, Cindy Hamil has served in technical roles at Tyson Foods, Inc., one of the world’s largest processors of meat products. As refrigeration superintendent, she oversees a critical element of food manufacturing and fulfills a role that requires her to act as refrigeration manager, process safety management coordinator, and hazardous materials response team facilitator. To stay updated on technological advancements and industrial policies affecting this highly specialized field, she maintains membership in the Refrigerating Engineers and Technicians Association and the International Institute of Ammonia Refrigeration.

Terry Herauf has been working in the gas and energy field since he was fresh out of high school. Back then, he was just a young roustabout handling menial tasks on construction sites, but thanks to mentors like John Lorbiecke, who saw something special in him, Terry was given the opportunity to climb the ladder from general laborer to field operator to area manager and finally, to his current position. He is now charged with overseeing all of Copano Energy’s maintenance, measurement, budgeting and construction operations in the Wyoming region.

ENERGY, ENGINEERING & MANUFACTURING

Kathrine E. Hill

Mariana Iftinca, M.Eng.

President Patronus Petroleum Marshall, TX

New Ventures Engineer TAQA North Calgary, Alberta, Canada

Texas is home to some of the United States’ top oil- and gasproducing regions, which mineral specialist Kathrine Hill taps into as a purchaser of overriding royalty interests (ORRIs). Signifying ownership in a percentage of production revenues generated from wells, ORRIs represent the bread and butter of the oil and gas industry. In addition to negotiating deals that secure royalties from raw materials in Texas, such as coal, Kathrine is also open to working interests in Oklahoma and Louisiana. A lover of nature’s beauty, she enjoys fishing and riding horses, and supports the Lady Bird Johnson Wildflower Center.

Mariana Iftinca’s passion for the wonders of science has taken her halfway around the world, from Romania to Canada. As an exploitation engineer working with her company’s new ventures group, Ms. Iftinca evaluates undeveloped lands and determines their commercial potential. She also assesses new alternative resources’ capacity for producing hydrocarbon and presents her findings to TAQA’s executives to obtain funding for further research. Her diverse professional background covers not just chemistry and oil and gas engineering, but human resources as well. In fact, she served as HR manager at Amoco Romania from 1994 to 1996.

Theodore C. Kuchler Jr.

Joe I. Mielczarek, PE

Principal Consultant, Vice President Bluestone Enterprises, Inc. Sheldon, SC

President, Principal Management Support Services Santa Paula, CA

A 50-year veteran of the manufacturing industry, Theodore Kuchler Jr. spent much of his career at DuPont, where he was instrumental in the company’s implementation of strict safety standards that reduced jobsite hazards and improved working conditions for thousands of factory employees. Now a consultant, Mr. Kuchler evaluates his clients’ existing safety policies and procedures, provides safety training workshops for employees whom he coaches both individually and in teams, and conducts follow-up analyses to determine how well they have progressed. He remains a longtime member of the ASME and the American Society for Quality.

Joe Mielczarek is an expert contract negotiator/manager who has worked on engineering and business projects throughout the world, but especially in Arizona and California. As his company’s name suggests, he provides a broad assortment of services, including construction, engineering, supply chain management, quality assurance, business operations advisement, and consultations for vendors, contractors and other clients in various industries. In addition to an MBA from Indiana University, he holds a B.S.E. from Purdue University and is a registered PE in a number of states. Happily married for nearly 35 years, Joe is proudest of his two sons, Mathew and Michael, both of whom are in their 30s.

ENERGY, ENGINEERING & MANUFACTURING

Kristen Mitchell

Veronica Molloy

Global Procurement Manager Honeywell International Inc. North Providence, RI

Owner, Manager Crossogue Preserves Thurles, Ireland

In 2010, Kristen Mitchell joined the approximately 132,000-person staff of Fortune 100 manufacturing company Honeywell International Inc. As a global procurement manager, she supports product development by sourcing raw materials both directly and indirectly. Though she has one of the final voices on purchasing agreements, she is not alone in the process and, in fact, oversees nine employees located throughout Canada, Mexico and the U.S. Lately she has been focusing more and more on issues of quality assurance. A member of the American Society for Quality, she intends to explore this discipline further in years to come.

Crossogue Farm, a mixed fruit and vegetable farm in the Irish countryside, was once home to both Veronica Molloy and her family business, Crossogue Preserves. Using ingredients grown at this very location along with recipes passed down by her motherin-law, Ms. Molloy has turned what was a simple hobby into what is now a highly successful food manufacturing company that produces more than 80 different varieties of high-quality natural preserves. To date, Crossogue Preserves has received 30 Great Taste Awards from the Guild of Fine Food.

Jay W. Poole

Didier Rochas

Director of Engineering Tenneco Inc. Grass Lake, MI

Vice President of Shore Power Schneider Electric Meylan, France

Third-generation tool and die maker Jay Poole realized his skills as a handyman at an extremely young age. Now a seasoned engineer, he designs some of the latest and most advanced automotive products and technical solutions coming out of Michigan, the historical epicenter of American car manufacturing. Mr. Poole oversees 100 engineers, ensuring that all Tenneco products are built, packaged and released in a timely fashion. Aside from pioneering innovative engineering operations, he remains active within his community as a little league baseball coach and volunteer at local hospitals.

Shortly after graduating with a master’s degree in robotics from École Centrale Paris, Didier Rochas became a research engineer at Schneider Electric. In this position, he developed software applications that would enhance the company’s automated processes. It wasn’t long before Didier was able to leverage his technical abilities to develop a new set of talents. Transitioning from research and development to international vendor account management and general business growth, he focused his attention on startup ventures and acquisition strategies. He now manages 50 staffers around the world and intends to double that number within five years.

ENERGY, ENGINEERING & MANUFACTURING

Rose R. Sakey

Hein Smit Sibinga

Certified Configuration Manager U.S. Department of Defense San Diego, CA

Senior Manager PricewaterhouseCoopers PRTM Management Consultants, LLC Norwood, MA

Configuration management is widely used by the U.S. Department of Defense to track the performance of vehicles, weapons and information systems. In a way, process improvement expert Rose Sakey literally wrote the book on this subject. The author of a U.S. Navy training manual on ship life cycle audits, she has mentored DOD personnel as well as engineers, project managers and others in the public and private sectors. Ms. Sakey studied engineering documentation controls at the University of Wisconsin-Milwaukee and is certified by the International Society of Configuration Management.

Hein Smit Sibinga is a biomedical engineer and consultant specializing in quality assurance and compliance management for the health care and pharmaceutical industries. Since joining the PricewaterhouseCoopers consulting family in 2008, he has lent his expertise to major clients such as the Invacare Corporation and Merck & Co., implemented design control systems for products including hospital beds and high-end power wheelchairs, and helped transition companies away from outdated clinical management models. In his downtime, he enjoys shipbuilding, competitive sailing and playing with his two young children.

Cynthia M. Snordon

Connie R. Taylor

Engineering Planning Analyst Northrop Grumman Lancaster, CA

Pipeline Inspector, Safety Adviser Gas Gathering Specialist Inc. Stinnett, TX

Cynthia Snordon’s talent for solving complex mathematical equations has landed her positions with two organizations historically centered at the absolute forefront of the aerospace industry: The Boeing Company and Northrop Grumman. Having worked as a senior business analyst with the former and as an engineering planning analyst with the latter, she has applied her abilities to both the financial and technical sides of the business. While she interacts directly with engineers, she is mainly responsible for budgeting manpower across multiple projects. She is supported in this capacity by a Master of Arts in organizational management.

Though often unnoticed by the general population, Connie Taylor’s work extends for miles across the U.S. and allows thousands of Americans to maintain the work regimens and lifestyles to which they have grown accustomed. Since 1986, Connie has coordinated the construction of hundreds of pipelines and inspected facilities for some of the country’s foremost oil and gas piping companies. In addition to obtaining permits and compiling work orders based on preliminary drawings, she works with teams of engineers, foremen and inspectors to ensure each project runs without a hitch.

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ENERGY, ENGINEERING & MANUFACTURING

Kim M. Tindol

Teresita Z. Trigo

Owner, Vice President A & K Environmental LLC Bluemont, VA

Vice President of Administration Trigo Corp. Toa Baja, Puerto Rico

Kim Tindol and her husband, Austin, launched A & K Environmental LLC in 2006. The company, which provides waste recycling, treatment and disposal services throughout the U.S., is currently opening an oil recycling facility in Millwood, Va., and a distillation plant in Winchester, W.Va. While Austin oversees field operations and designs new equipment, Kim has the equally important job of directing marketing campaigns and managing finances, including all accounts payable and receivable. Together, the Tindols have also founded two nonprofit organizations for foster children.

Teresita Trigoâ&#x20AC;&#x2122;s position at popular wine manufacturer Trigo Corp. combines the role of secretary with those of office manager, treasurer and brand registration officer. Thus, her duties run the gamut from scheduling meetings and managing public relations and marketing campaigns to overseeing general business strategies. Beyond these functions, as a mentor and adviser to junior staffers, she endeavors to develop leadership talent. While away from her numerous professional responsibilities, Ms. Trigo sets aside time to be with her grandchildren and volunteer with organizations such as Seeds of Hope.

Patrick Verschelde

Duane Waite

Chairman Metallum Holding S.A. Paris, Fance

Vice President, Principal Crossey Engineering Ltd. Toronto, Ontario, Canada

With a keen understanding of global markets, Patrick Verschelde manages and operates all companies within the Metallum Holding, S.A. corporation, an international market leader in metal recycling and refining. He quickly advanced within the company due to his previous experience with industrial holding operations in Europe and North America, namely through service as chairman for the Compressed Gas Association and the Canadian Hydrogen Association. His current projects include developing plans to build a plant in China and visiting businesses in Belgium and Switzerland.

Duane Waite leads a team of 12 engineers as they use the latest in computer-aided design technology to develop schematics for any number of technical applications, including emergency power systems, air conditioning units and lighting, just to name a few. A loyal company man, he has been with Crossey Engineering since 1987. He has also spent three decades as an armed forces reservist, was a commander in the 33 Canadian Brigade Group, taught in U.S. military colleges, and recently completed a sevenmonth stint in Afghanistan.

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ENERGY, ENGINEERING & MANUFACTURING

Candace Waters, SCMP

Norbert Zimmermann

Commercial Manager ENMAX Corporation Calgary, Alberta, Canada

Project Director BAM Swiss Basel, Switzerland

Candace Waters has been certified as a supply chain management professional by the Alberta Institute of the Purchasing Management Association of Canada. Her company, ENMAX Corporation, is a subsidiary of the City of Calgary that has been electrifying Albertan homes and businesses for more than 100 years. As commercial manager, Candace handles all of the corporation’s major contract negotiations. Originally an analyst, she brings to her current position an intuitive ability to review complex documentation and glean from it the authors’ intended meaning as well as all other possible interpretations.

Norbert Zimmerman draws upon a diverse background in mining, infrastructure, and power plant construction to help BAM Swiss and its affiliates provide some of the best turnkey building services in all of Europe. As a director of civil construction projects, he blends his engineering skill set and business savvy to expeditiously complete jobs worth as much as three billion euros. A firm believer that flexibility and discipline have enlivened his 25-year career, Norbert continues to improve upon his professional prowess through his involvement in The Association of German Engineers and the Chamber of Swiss Engineers.

Lawrence Barr

Jerry Bradshaw

Larry Casarta

Senior Research Engineer U.S. Department of Transportation Portsmouth, NH

Consulting Engineer Rite-Solutions, Inc. Middletown, RI

Vice President TransAtlantic Petroleum Katy, TX

Dr. Lawrence Barr is the senior research engineer stationed at the Research and Innovative Technology Administration’s John A. Volpe National Transportation Systems Center. An expert in aerospace engineering with a Ph.D. from The University of New Hampshire, he studies risk management procedures for the Federal Aviation Administration and performs cost-benefit analysis for NASA.

Undersea sonar systems specialist Jerry Bradshaw exudes perseverance and innovative thinking. As a consulting engineer, he provides invaluable assistance in the development of torpedoes, robotic vehicles and underwater surveillance technology. Prior to serving in his current role, Jerry accrued extensive technical experience in directorial positions with various international divisions of the Raytheon Company.

Since earning a Master of Science in geology from Texas A&M University in 1979, Larry Casarta has lent his expertise in geophysics and rock mechanics to some of the oil industry’s most successful exploratory ventures. In the 1990s, he and colleagues with the Tangguh LNG Project discovered more than 24 trillion cubic feet of natural gas.

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Cheryl Edwards

Director of Sustainability Fleetwood-Fibre Packaging & Graphics, Inc. Industry, CA Cheryl Edwards has been in the packaging industry for all of her 20-year career and with FleetwoodFibre Packaging & Graphics, Inc. (www.fleetwood-fibre.com) since 1999. Under her direction, the company has evolved into a premier provider of certified sustainable packaging, with a client list that includes retail heavyweights Costco and WalMart, among numerous other industry leaders.

ENERGY, ENGINEERING & MANUFACTURING

Jeffery Charles Gannon

Staff Engineer of Digital Sensor Products Inova Geophysical Equipment, Inc. Stafford, TX With geophysical service provider INOVA, Jeffery Gannon has made tremendous strides in his industry, not least of which was his involvement in developing the world’s first 24-bit digital MEMS seismic sensor. For his efforts and contributions to physics and the design of complex systems, he has received an R&D 100 Award and Hart Energy’s E&P Magazine Special Meritorious Award for Engineering Innovation.

Kelly Murphy

Deborah M. Gruber

Senior Specialist Technology Transfer Services Tampa, FL An Executive MBA from Colorado Technical University, a Project Management Professional designation, and three Navy commendations are just some of the many achievements marking Deborah Gruber’s proficiency as a leader. In November 2010, she retired from a position providing simulator-based training on nuclear plant operations and training operators acquiring licensure from the U.S. Nuclear Regulatory Commission.

Douglas B. Parker

Cheryl A. Lewis, MBA

Administration Team Leader of Finance Gas Turbine Fuel Systems Division Parker Hannifin Corporation Cleveland, OH Cheryl Lewis’ capacity to make sound financial decisions is key in sustaining Parker Hannifin as one of the world’s leading manufacturers of control technologies. A self-motivated woman consistently ready to tackle tough challenges, she sees each potential obstacle as an opportunity to learn and become more efficient. Ms. Lewis holds an MBA from Ohio’s Baldwin-Wallace College, earned in 2003.

Maureen Muhlenforth

Senior Procurement Specialist Con Edison New York, NY As senior procurement specialist for New York’s central electricity and natural gas provider, Maureen Muhlenforth manages contract negotiations for the purchase of vehicles, equipment, services and parts that ensure her company keeps the lights on and heat running for millions of homes and businesses. Ms. Muhlenforth holds a Master of Science in environmental technology from NYIT.

Senior Project Manager Cambium Environmental Inc. Peterborough, Ontario, Canada

Safety and Security Supervisor Canexus Chemicals Canada Inc. Brandon, Manitoba, Canada

President, Owner J.A. Roberts & Associates Oshawa, Ontario, Canada

Jim A. Roberts

Edward W. West

Kelly Murphy and her fellow engineers and project managers at Cambrium Environmental Inc. provide clients with sustainability solutions that help them achieve energy efficiency and regulatory compliance. An expert in environmental assessments and waste management, Ms. Murphy oversees the implementation of green technologies as well as the removal and recycling of sludge, wastewater and other refuse.

In 1978, Douglas Parker survived an industrial accident that could just as easily have claimed his life. Lying awake in a hospital bed, knowing he had a wife and son who depended on him, he became determined to prevent something like that from ever happening again. His plant has now gone 20 years without a reportable injury — an accomplishment that is practically unprecedented in his line of work.

Certified engineering technician and fire and explosives investigator Jim Roberts performs safety consultations and reviews industrial mishaps for clients in the energy field, specifically those dealing with natural gas, propane and fuel oil. Mr. Roberts not only tests and evaluates appliances and equipment; he physically reconstructs accident sites for the purpose of forensic examination.

Having gained invaluable industry experience laboring alongside his father-in-law, a fellow electrician, Edward West branched off to form his own electrical contracting company. In only a few years of operation, A. West Enterprise has already completed several major projects, installing high-voltage distribution systems for statefunded colleges, universities and hospitals, as well as numerous commercial establishments.

President A. West Enterprise Albany, GA

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Dr. Stephen

VLADEM

f Ralph Waldo Emerson was correct in his assessment that “the purpose of life is … to be compassionate, to have it make some difference that you have lived and lived well,” it’s safe to say that Steven Vladem fulfilled his purpose and then some. Having suffered an early childhood injury that left him partially blind and prone to illness, Dr. Vladem strove to prove that obstacles, both internal and external, would not stand in the way of his making a profound impact on the world in some fashion. A spirited educator and mentor, Dr. Vladem nurtured some of the nation’s brightest minds as a teacher in Chicago and Washington, D.C., and developed innovative programs that tapped into the infinite potential displayed by gifted students who benefitted from learning outside of the traditional school atmosphere. Because of his academic work in the classroom and beyond, colleagues invited Dr. Vladem to a conference in Great Britain, where he lectured on the use of the computer as an instructional tool. This was soon called to the attention of members of the International Platform Association, a prestigious organization for keynote speakers in which Steven participated fully, joining its board of governors along with Dr. Henry Heimlich (inventor of the eponymous maneuver). Recognizing that he had a special gift for motivating others to perform to

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their highest abilities, he took on more public speaking and expanded his network to include diplomats and organizational leaders. Steven then became a founding member of the London Diplomatic Academy, hoping that the connections made through this organization promoting peaceful international relations would provide more opportunities to impact lives on a global scale. While he never outright considered himself a role model, he sought to be a voice for people with handicaps and disabilities to impress upon them that they too could overcome seemingly insurmountable challenges. As an online distributor of nutritional products and health supplements, he helped many people who had previously relied

on the support of others gain financial freedom by extending the gift of entrepreneurship with a few simple clicks. Through his involvement with the Leadership Council of the Southern Poverty Law Center’s Teaching Tolerance program, Dr. Vladem contributed to the documentary “Bullied: A Student, a School and a Case That Made History,” which was released in 2010 and whose relevance seems even more apparent a few short years later, as instances of self-inflicted violence due to bullying continue being reported throughout mainstream media. Having suffered through many years of torment at the hands of his own peers, Dr. Vladem felt compelled to help spread a message encouraging tolerance and a basic respect for the

sanctity of human life. “Bullied” wasn’t the only documentary in which Dr. Vladem had a hand, though. As executive producer of “Pierogi Blues,” a film examining the cultural impact of blues music on modern-day Poland, he was able to, according to its director, Phil Ranstrom, “breathe new life” into the project with his creativity, enthusiasm and vision. Sadly, Dr. Vladem’s time on Earth ended shortly after the documentary’s initial screenings throughout Chicago. While he never had the opportunity to see his hard work materialized at film festivals or on the big screen in front of millions, he left behind the legacy of a compassionate, imaginative thinker who was always willing to support the dreams and hopes of others.

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ENTREPRENEURS

Curt G.

WERNER

Principal Werner Real Estate Holdings Roswell, GA

t has been said that in order for one to truly experience success, one must first step out of his comfort zone. This is exactly what Curt Werner did in leaving the family business, Werner Enterprises, to start a company of his own. Stepping out of the huge shadow cast by Werner Enterprises, one of the five largest truckload carriers in the U.S., has not only allowed Curt to succeed or fail on his own terms; it has given him a new perspective 106

on business in general. “The differences that I’ve experienced coming from Werner to where I am now have been incredible,” says Curt, who feels that he is a better man for having challenged himself the way he did. Breaking out on his own to found Werner Real Estate Holdings, the Werner Auto Team Group and several other companies before these has taught him to be more patient and given him a new respect for everything that the small-business owner must endure. It has also

made him all the more appreciative of what his relatives accomplished in building Werner Enterprises into the industry powerhouse that it is today. Having learned from numerous past mistakes and been humbled many times along the long road he has taken, Curt is now determined to establish his newest automobile dealerships, City KIA of Greater Orlando and Capital City Hyundai of Tallahassee, Fla., as upstanding businesses and civic members of their respective communities.

ENTREPRENEURS

How do you hope to contribute to your company? I would like to make ours one of the most respected dealership groups in the Southeast with regard to the way we run our business. We want people in the community to know that when they purchase an automobile from us or allow us to be their automobile service provider, they are being treated right. We also want to be more active in the community. When we first got started, we were focused on literal operations; we didn’t really get involved in the community at large or help charity organizations around town. Now that the auto stores have become established businesses, we are excited to begin giving back to the community from a charity perspective as well. As for my real estate business, we participate through several charitable programs in Charleston, S.C. Even though our corporate headquarters are in Atlanta, we are really becoming a part of the community there and now plan to follow suit in Orlando and Tallahassee. What are your short- and long-term plans for ensuring your future success? Within the next three to five years, we want to bring another couple of dealerships into our fold. We may also look for another great commercial real estate location in Charleston and start another renovation project or two. As for my long-term goals, it is harder to tell. Yes, we would like to be recognized as one of the larger southeastern automotive dealerships, but this is not a huge concern for me right now. I am more focused on our current stores providing great customer service and building a profitable and reputable brand at the ground floor. If that works out, then we will be successful and expansion opportunities will come our way. In a few years, we may do more real estate projects outside of Charleston, around Atlanta or other locations. Right now, we’re trying to keep a laser-beam focus. I’d love to grow my business, but growth needs to be well-planned with regard to resources, then balanced with potential for profitability. With this formula, good things will happen. What, if anything, surprised you after you entered the workforce? I came out of a large family-owned business, Werner Enterprises. Although it was family-run, Werner had and still has such an established marketplace that it seemed like things came easy. I know they didn’t, but at that time I didn’t appreciate how really amazing the company was. When I stepped out on my own in a whole different region of the country, I was bewildered by the difference. I was a known entity at Werner. After stepping out, I was no one and had to start from scratch. I learned about what the small-business person has to go through, and it is truly daunting. The experience was a true eyeopener for me. It’s been fun and incredibly challenging, and I would not trade a day of it. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? If I need to blow off some steam, I go to the gym and work out. Doing something to get the blood flowing gives me a different perspective on things. Leading a small company requires a lot of attention to detail from the top because, unlike Werner Enterprises, I do not have an expansive support team. Each team member wears a lot of hats, and I need to keep on top of things on a daily basis. While the stress can be high and sometimes discouraging, I remind myself that if I want to be a successful businessman, I must accept the day-to-day challenges as opportunities, not roadblocks. This is especially important because sometimes in stressful situations people can make quick decisions and judgments without thinking it through. My wife, Tammy, and I sometimes do something in the evening or go someplace random to get my mind off of work. We have four children — our daughters, Chelsea and Bentley, and our twin sons, Winston and Westley. Knowing that I have the support of my incredible wife and children definitely makes it easier for me to face each day with a “glass half-full” attitude. 107

ENTREPRENEURS

ike many great inventors, Tim Burdon is almost entirely self-taught. Though he graduated from high school and briefly attended Philadelphia Biblical University, he, by his own admission, stopped participating in academia sometime around the seventh grade. Nevertheless, he was able to successfully learn about chemistry, physics, mathematics, computer programming, and various aspects of psychology and human brain function. It was as a “9-year-old academic and social misfit” that Tim first became interested in the subconscious. A regular victim of bullying, he began developing a system that would help him overcome his fear, shyness and agoraphobia by eliminating these traits from his subconscious mind. In essence, Tim became the initial test subject for what would eventually become The Subliminal Edge, a patent-pending invention designed to help people help themselves. The Subliminal Edge takes the form of a Tim well-researched manual that is about five pages long and requires approximately 20 minutes Creator, Founder of reading. By utilizing positive affirmation The Subliminal Edge statements of their own creation, readers Somerville, NJ effectively reprogram their thinking processes to function to their liking. This method has been proven successful in battling habits and addictions, instilling self-esteem and discipline, and improving overall quality of life, which is what Mr. Burdon believes he was put on Earth for in the first place. For all of his personal drive and tenacity, Tim is, at heart, a compassionate man who sees himself as a member of the human collective first and foremost. Like most people, he strives for financial freedom, however, he sees money as merely a means to an end, that end being the material production of his many exciting inventions, each designed with one central goal in mind: to benefit mankind.

Burdon

What has been your greatest professional accomplishment to date? Ironically, on the surface my greatest professional achievement is not in the self-help field. I was an account executive for several Johnson & Johnson companies, and that spiraled into hardware and software sales, technical staffing, and working as part of several help desks offering third-tier network design and solution development support. I also wrote several programs for seamlessly shifting operating systems throughout very large companies. I still enjoy programming today. What is the most significant issue facing your profession today, and how do you handle it? The self-help industry today is crowded and confusing. I address this by cutting away everything that is not directly and immediately useful and easy to understand. Once a client starts to see results, they can then further explore the questions of why and how. What is the biggest misconception that people have about you? I am not a college graduate; I was barely a high school graduate. I grew up in a very mixed, very rough neighborhood and I can come across as “street.” The misconception is that I am either lazy or unintelligent, or both. The few people who know me [well] laugh at the irony. I am a tireless worker and learner, and my IQ is high enough that I don’t tell anyone the number — and it is, after all, just a number. When you speak with me you will most likely consider me average, but that is how I handle myself. I am not better than anyone. I am not arrogant. I see differently, and I understand deeply. I am altruistic in nature and very spiritual. Most importantly, I believe my greatest gift is compassion. 108

ENTREPRENEURS

erriam-Webster defines a philanthropist as “one who makes an active effort to promote human welfare.” Human welfare is of course a broad concept, subject to many different interpretations and thus achievable through numerous and varied means. Social entrepreneur and humanitarian Marilyn Dorlac offers through her diverse body of work a prime example of the innumerable paths one can take toward achieving and promoting human welfare. Furthermore, that she has remained dedicated to her cause, never losing faith in humanity despite the many traumas she has experienced and encountered, demonstrates just how pure her brand of philanthropy truly is. A certified dental assistant also licensed in radiology, Marilyn has dedicated much of her career to protecting the health of her fellow man. However, the medical profession is not her only outlet for this large-scale endeavor. In 1995, Marilyn, formerly an employee of Nutrisystem, founded Native Amazon Productions, Inc., a Marilyn K. production company geared at helping people overcome their weight problems. Launching her President, Owner fitness career with the exercise video “Marilyn’s Native Amazon Productions, Inc. 15 Minute Motivational Workout,” she landed Canoga Park, CA an early morning TV spot on KPAL-LP in Palmdale, Calif., and quickly took the city by storm. A second exercise video, called “The Good Ol’ Days,” was filmed and produced for bed-ridden, wheelchairbound or mentally handicapped individuals to show them that they too could stay in great shape, despite the obstacles in their paths. In recent years, Native Amazon has expanded beyond the realm of TV and video production and into motivational book publishing. Marilyn’s authorial debut, “Pandora’s Diary 1,” blends fiction and nonfiction, taking readers on a mystifying journey of self-discovery and illustrating the living hell that is domestic abuse. This topic hits particularly close to home for Marilyn, which is why she partners with local women’s shelters to provide relief for victims of domestic violence. She also works with police and fire departments each year to hold a Christmas fundraiser. For almost a decade, this program has presented gifts to needy children and families in Lancaster, Palmdale, Carson, Canoga Park, Hollywood, Chatsworth and Woodland Hills. It is projects like these that define Marilyn Dorlac, her humanitarian vision and philanthropic mission. Since its inception, Native Amazon Productions has proven itself a powerful vehicle for personal growth, professional development, charitable gift giving and creative expression. To learn more, please visit www.nativeamazon.org.

Dorlac

Was there ever a personal matter or issue that came into conflict with your professional endeavors? Yes, but I just had to put them in their place and deal with it — like the time I had to break free from an abuser. It was one of the hardest things I ever had to do, but I did it! You can’t be a victim forever! It’s all about change. I had to be driven to rise above it! Do you have any hobbies that provide fulfillment? If so, how do they contribute to your work-life balance? Yes, I love to take my daughters shopping and teach them about life. Fun times [produce] great memories. Please describe an instance when you realized your contributions or volunteerism had made a difference. [For the last] Christmas fundraiser, I passed out fliers and met people on the street who applauded my efforts, but the real joy came when I saw one little girl collect a toy from the box. Her eyes were full of joy. After seeing that child’s face, I was hooked. The joy that giving brings cannot be put into words! I just love to do it! I will never stop! 109

ENTREPRENEURS

Gary L. Hubler Owner, Manager (Retired) Gary’s Snack Shop Germantown, MD

What is your past work experience? What are your interests? I recently retired after 16 years of owning and managing a snack shop. I was blessed to work in a job that I loved and never once missed a day of work. I am fascinated by the history of the Old West and am currently writing historical Western stories. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? I earned a bachelor’s degree in animal science from the University of Maryland in 1974. I was well on my way to becoming an accomplished biologist, but then in 1976, I was in a car accident that prevented me from moving forward in that field. I looked for other opportunities for success and found that I enjoyed working in the food service industry. What is your personal focus? My focus has developed over the years. My studies and activities in agriculture came first, and then I sought work. After I sustained injuries from an automobile accident, my recovery and rehabilitation became my focus. Once again, I looked for training and work. I have always sought to encourage others along the way.

uth Knost sells and promotes infused olive oils as a healthy alternative to fatty salad dressings. Inspired by the work of Michelle Obama and other childhood obesity opponents, she aims to introduce her products in school cafeterias all across the country. Available in 375ml bottles corked to ensure long-lasting quality and taste, these oils come in a variety of flavors, including garlic cilantro balsamic, chipotle, Italian herb, basil and even bacon (minus the saturated fat, of course). To incorporate these delights into your next dinner party, visit www.theoliveinfusion.com. Ms. Knost’s other venture is the Knost Chateau, a beautiful location for wedding receptions, photo shoots, luncheons and vacation rentals. This luxurious 12,000 square-foot property located just 25 minutes north of Dallas in The Colony, Texas provides a bucolic haven with all the amenities of a five-star resort hotel, including seven walk-in showers, three oversized Jacuzzi-jetted tubs, a music room featuring a vintage grand piano previously owned by film icon Jean Harlow, and a media and game room with a 110-inch projection screen and handcarved billiards table previously owned by NHL star Mike Modano. 110

Ruth Knost Owner, Partner, The Olive Infusion Owner, Knost Chateau Dallas, TX

ENTREPRENEURS

Pamela McQueer

Caroline M. Rodenbeck

President, Chief Executive Officer Logan Consultants LLC Otsego, MI

Company Head Karol’s Enterprises Swartz Creek, MI

That men and women are built differently is simply a fact of life, so it would seem obvious that women who participate in physically demanding careers, such as professional sports and law enforcement, should be issued protective gear designed to fit their bodies and not men’s. Nevertheless, as recently as 11 years ago, there was still a shortage of such active wear. In stepped Pamela McQueer, who after purchasing a female football team began designing shoulder and chest protectors for her players. For more information on these products, please visit www.loganconsultants.com.

For some people, pursuing self-sustainability is a conscious lifestyle decision. For others, like Caroline Rodenbeck, it’s no decision at all; it’s simply the natural way of life. A blue-collar entrepreneur through and through, Ms. Rodenbeck took up building and selling homes after losing her job at General Motors. Perhaps her greatest construction is an expansive farmhouse in Swartz Creek, where she lives and grows butternut squash, hazelnuts, apples, pears, cranberries, blueberries, and an assortment of other fruits and vegetables. She also sells T-shirts and solar energy products.

Cheryl A. Skigin, Esq.

Susan Tabak

Chief Executive Officer, The Mortgage Headquarters Chief Executive Officer, UTR Productions, Inc. Orange, CA

Chief Executive Officer Susan Tabak LLC New York, NY

After graduating from the Emory University School of Law with a Juris Doctor, Cheryl Skigin could have simply settled for a career as a successful lawyer, but no degree of success, it seems, could stifle her intense entrepreneurial spirit. In 1998, she and her husband bought a farm from which they would begin operating a horse-breeding business, raising Irish Draughts. Since then, she has also launched a mortgage firm, The Mortgage Headquarters, and a media company, UTR Productions, Inc.

Susan Tabak is a jet-setting fashion enthusiast and personal shopper who collaborates with new and traditional media outlets to market up-and-coming or previously undiscovered clothing and apparel designers. Armed with an inimitable style and a prescient eye for tomorrow’s hottest trends, she has established strong relationships with fashion luminaries and other highprofile personalities in both New York and Paris. The author of “Chic in Paris: Style Secrets & Best Addresses,” she recently launched a perfume line called Sortir le Soir, which is available exclusively through her website, www.susantabak.com.

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ENTREPRENEURS

Kathy Bond Carpenter

President Carpenter Global Marketing, Inc. Newton, AL

Philip A. Tuttle President, Chief Executive Officer, PACE Partners, Inc. Managing Member, Global Shale & Storage, LLC Chief Executive Officer, Philip A. Tuttle & Co. Managing Partner, Davis, Tuttle Venture Partners, LLP Houston, TX

Venture capitalism is in Philip Tuttle’s blood. After earning an MBA from the Kellogg School of Management at Northwestern University in 1965, he worked with a public accounting firm and later joined a venture capital-backed medical technology startup. From there, he was recruited to join a venture capital firm and ever since, he’s been identifying investment opportunities in the private sector and working with companies in the energy, life sciences and technology industries to develop successful long-term growth strategies. A champion of social entrepreneurship, he serves as chairman of the endowment board for Child Advocates Inc.

Tracy Loope McGowan

The recently launched website, www.mychrististheway.com, serves as the online hub for Carpenter Global Marketing, Inc., a religious book and gift seller that donates a percentage of all purchases to Compassion International. This e-commerce site is the latest venture of Kathy Carpenter, who has also owned interior design, construction and oil companies over the course of her career.

President, Owner Tri-State Building Services, LLC Knoxville, TN

Tina Rae Saikaley

Founder Ohmbars Inc. Ottawa, Ontario, Canada

Stephanie Ann Siegel

Entrepreneur extraordinaire Tracy Loope McGowan took over as chief executive officer of commercial janitorial business Tri-State Building Services in early 2009. She has since launched her own line of cleaning products and opened a new base of operations on Central Avenue Pike in Knoxville, Tenn. She also serves as vice president of operations for corporate partner Xpress Paper & Chemical.

Led down the path to alternative health solutions by her own battles with digestive problems, Tina Rae Saikaley launched Ohmbars Inc. (www.ohmbars.com) in 2010. Drawing from the basic baking techniques of her father, she utilized ingredients with high nutritional values that would supplement the vitamins and nutrients she lacked due to her gluten and lactose intolerances.

Stephanie Ann Siegel is a budding entrepreneur whose Internet savvy has helped her garner success in e-commerce, affiliate marketing and merchant lending. In addition to running Pular Merchant Services (www.pularmerchantservices.com), she is the webmaster of the shopping site www.wheresthecandles.com, and earns free products by hosting promotional events for PartyLite.

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Owner Pular Merchant Services El Paso, TX

Capt. Karl T. Cerullo

Chairman, Chief Executive Officer K.T.C. Holdings, LLC New Orleans, LA Mr. Karl Cerullo is a sea-savvy entrepreneur whose corporation holds assets in a diverse array of companies throughout the U.S. A learned man and outdoorsman who possesses two MBAs from Strayer University, as well as a 200-ton master captain license from the U.S. Coast Guard, Karl enjoys offshore fishing and has been known to participate in biggame fishing tournaments.

Judith Williams-Lohmar

Owner, Founder Holistic Care Consultant Puttin’ on the Dog Spaw Magnolia, TX Driven by her entrepreneurial spirit and passion for animals, Judith Williams-Lohmar established Puttin’ on the Dog Spaw, a holistic animal care and grooming business. Specialists at her practice provide owners and their pets with a variety of services, including canine massages, aromatherapy, nutrition education, rehabilitative swimming lessons and crystal therapy. Also a dog science writer, she contributes to articles on holistic animal care.

Many people spend a lot of time and energy getting into physical shape without a second thought as to how well they are faring fiscally,

but achieving financial well-being is just as important as maintaining physical health, especially as you get closer to retirement age. It’s easy to see how eating right and exercising early in life are going to affect how well you do in your 60s and beyond, but do you realize that the same principle applies to finances? The earlier you start attending to money matters, the more comfortable your retirement years will be. People don’t put effort into saving and planning for the future for a number of reasons. Perhaps it’s because they don’t believe they can achieve financial stability without a six-figure income. But nothing could be further from the truth. Here are some tips for getting your portfolio into tip-top shape. Enlist the help of a professional. In the physical world they are called personal trainers; in the financial world they are called financial planners. Whether you are growing your muscles or your money, these professionals can help you stay motivated and encouraged to reach your goals. Get with an adviser, formulate a budget and plan for your future. You won’t regret it. Analyze your spending habits. Achieving physical health and wellness is all about breaking bad habits and adopting new, healthier ones. The same thing applies to your money. Consumer debt and impulse spending can be considered the “junk food” of your financial diet. Make small changes now and you will reap big rewards later. Bulk up. Protein is to muscle as savings is to retirement. To build muscle, you need lots of high-quality protein. To build for your retirement, you need to save smart. Does your employer offer a matching contribution plan? Take full advantage of it! Do you have an IRA? Start one today and commit to making the maximum contribution each year. At the very least, take 10 percent of each paycheck you earn and put it away in a savings account until you can afford to save more aggressively. Go for a checkup. We all know that going to a doctor for a routine health assessment can potentially thwart major problems. Why not go to a financial planner once a year as well? By routinely reassessing your finances, you can make sure you are on the right track. Reward yourself. A strict diet with no leeway leads to binge eating, and the same goes for monetary indulgences. Leave room in your budget to enjoy life. When you meet a short-term financial goal, celebrate with an evening out or a weekend vacation. Both slow, step-by-step regimens requiring commitment and some degree of self-control, achieving financial fitness and making healthier choices are equally rewarding processes that can greatly enhance one’s quality of life.

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Kathleen Yellam

EGGERS, CRPC

First Vice President, Financial Adviser Major Financial Institution Bellevue, WA

s a financial adviser and Chartered Retirement Planning Counselor SM, Kathleen Eggers sees herself as her clients’ primary fiscal physician. When she meets with clients, she engages in an in-depth discussion of their financial health, diagnosing any possible symptoms that could jeopardize their economic growth and determining how to adapt their investment strategies to accommodate any unforeseen expenses that may arise during their retirement. In this regard, she is the pecuniary equivalent of a preventive care specialist, one who addresses potential risks to her clients’ finances and fortifies their defenses against these dangers before they can materialize and do serious damage. Playing such a vital role 114

in investors’ futures means to Kathleen that she must always remain accountable for her actions and advice, for if she does not set an example for her clients and employees, then they will be less likely to acknowledge and take responsibility for their own mistakes. Beyond that, she recognizes the years of hard work and sacrifice it took her clients to achieve the financial freedoms they experience today, so she does everything in her power to ensure that they will be able to continue enjoying the fruits of their labor for the rest of their lives. A self-made woman, Ms. Eggers paid her way through college, graduating from Gonzaga University in 1978 with a Bachelor of Science in communications without a penny of debt to speak of. She attributes her

strong work ethic and sense of accountability to her positive upbringing, which taught her the value of integrity, dedication and perseverance. Currently licensed as a financial adviser in half of the nation’s states, she has passed the Series 7, 9, 10, 63 and 66 exams and been included in her company’s Century Council and Blue Chip Council, which recognize the firm’s top advisers and consultants. Ms. Eggers recognizes that tomorrow’s entrepreneurs and business leaders should also be rewarded for their efforts, so in order to help them get the ball rolling she co-sponsors the Mash Eggers Scholarship, which provides thousands of dollars in aid to students at Juanita High School who plan to attend colleges within Washington state.

How do you hope to contribute to your industry, or what do you hope to change? This year I want to add an additional focus to my business, and that is incorporating long-term care insurance and running seminars featuring experts on social security. As people enter their late 50s, they need to know how social security works; many do not. I want to be the financial adviser who provides this needed education so my clients will be confident in knowing the best strategy for applying for their own social security. As for long-term care, both of my parents’ lives ended in a full-care nursing facility, so I know all too well how the cost of long-term care depletes an individual’s estate and how emotionally tolling it is for the children to place their parents in a long-term facility. I want to be able to educate and assist families in preparing for the “next chapter” in life. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? I went through the Catholic school system, which was very strict and taught me to be responsible for my actions, so I was prepared to be serious, hardworking and accountable. What is your past work experience? I am loyal, perhaps to a fault. I’ve been with the same firm for 31 years. I stick with what I start and always try to do the right thing. I have been on a payroll since I was 15 years old and babysat before then. I never had the luxury of not working. I worked until the day before my son was born and went to work in labor on the day my daughter was born. I returned to work as soon as my maternity leave was up. That is how I was raised. The biggest insult you could ever receive in my family was being called lazy.

Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? After graduating from college in 1978, I was offered a few jobs and soon realized that there were strings attached. I would never compromise my beliefs and integrity or allow myself to be a victim of harassment. What are your short- and long-term plans for ensuring your future success? For now, I will continue to grow my business. In the long term, I hope to find a junior partner to work with so that when the day comes that I can no longer do my job, there will be a smooth transition for my clients to work with an adviser they already know and trust. 115

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nn Donald is a fellow chartered insurance professional certified in risk management, business analysis and several other specialized areas. Previously featured on the cover of Canadian Insurance Top Broker, she is thought of by clients as a trusted adviser and respected by peers and associates all across the industry. In 2011, she left Renfrew Insurance for BFL Canada, the largest employee-owned and operated commercial insurance brokerage and consulting firm in Canada. She is now deeply embedded in the company’s ongoing efforts to expand its involvement in construction projects in the Canadian Prairies. As the business grows, so too does its need for additional staff members, and Ms. Donald has taken it upon herself to mentor and guide these new recruits so that she can take a step back and begin focusing on larger developments. For Ann, construction is about much more than building glossy high-priced houses with white picket fences; it is about accommodating the growth and development of communities and their populations. Furthermore, she understands that these accommodations cannot Ann be provided entirely by one person or , FCIP, CRM company. That is why since 2008 she has Vice President, Client Executive, Partner been actively involved with groups like BFL Canada Insurance Services Inc. the Canadian Home Builders’ Association, Calgary, Alberta, Canada for which she is on the board of directors for the Calgary region. More recently, in January 2012, she was elected president of the Calgary Home Builders Foundation, a charitable organization that provides shelter to children with special needs, low-income families and others.

Donald

What advice would you offer to someone thinking about transitioning to a career in your industry? Keep on learning about the market and products that are out there. You need to know what your tools are. You need to know different policies and solutions that are available and have the ability to research them. Refine your skill set to identify the kind of business that you want to attract, be able to handle rejection, and have the diligence to grow your business. Be proud of what you do and make sure that you are accurate and careful. The insurance industry is not for people who want to do something quick and get it over with. How do you foresee the future of your volunteer services impacting society? The projects we do with Home Builders have a lasting legacy. Twenty-five years ago we built a children’s cottage. [Since then] 53,000 children have gone through this facility. Our other project with the YWCA created a whole new floor of living space for abused women, giving them a safe place to get their lives back in order. What we are doing with the foundation … is something that everyone contributes toward — not just us, but the builders, subcontractors, suppliers and professionals such as lawyers, engineers and insurance brokers. It really impacts everybody because there is a whole village of people who contribute. Our community is getting bigger and so are its needs. We cannot do everything, but we can certainly look for projects that have a profound impact. 116

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Greg A.

Feldman, CPA

Audit Supervisor Margolin, Winer & Evens, LLP Garden City, NY

ollowing in his familyâ&#x20AC;&#x2122;s footsteps, Greg Feldman pursued a career in accounting after proudly serving his country in the U.S. Air Force. He earned a Bachelor of Business Administration in banking and finance from Wilkes University, where he was active in the Air Force ROTC and conducted a POW/MIA vigil honoring veterans of various wars. In 1997 he became a certified public accountant, joining thousands of others who provide financial analysis, corporate governance and a host of related

services to clients in the private and public sectors. In the time since, he has joined accounting and business advisory firm Margolin, Winer & Evens, LLP, one of the largest of its kind in the Northeast, and served the company for over 10 years. Today, he oversees the auditing work of a 10-person staff and performs financial monitoring for multiple clients, in addition to other functions. A former lieutenant and a recipient of New York stateâ&#x20AC;&#x2122;s Defense of Liberty Medal, Mr. Feldman still nurtures his passion

for the open skies as a member of the Arnold Air Society and the Aircraft Owners and Pilots Association. He also serves on the board of governors for the Shriners Hospital for Children in Boston, a philanthropic effort he hopes to continue in the years to come. Besides the charitable contributions he makes through Shriners and freemasonry, Greg enjoys hiking and traversing the great outdoors. One of his goals is to walk the Appalachian Trail, which passes through 14 states in the eastern half of the country. 117

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n many ways, it is the duty of every accountant to serve as a risk manager for his or her clients. After all, it is the accountant who is often turned to when a person has questions regarding investment opportunities and whose job it is to weigh potential risks versus possible rewards. At the same time, an accountant who is truly skilled in his or her trade must know more than a thing or two about regulatory compliance and be fully capable of conducting internal audits lest the clients one day be subject to external audits. This function is in fact so important that many companies outsource entire teams of analysts to put each aspect of their financial activities under a microscope. To review all of its operations in Mexico, international utility provider Schneider Electric turns largely to one woman: Lizeth Gonzalez. This is by no means an oversight or shortcoming on the company’s behalf; put bluntly, Ms. Gonzalez is simply that good at what she does. Responsible for corporate governance of all import and export activities, Lizeth develops and designs internal audit plans to assess compliance levels and supervises a team of tax and customs compliance officers in the execution of these audits, identifying specific risk areas and establishing contingency plans while calculating the specific payment obligations that could arise as a result of regulatory infractions. A certified public accountant, she maintains correspondence as necessary with the respective federal government authorities and looks to continually improve her company’s internal import, export and tax auditing processes. Ms. Gonzalez earned a master’s degree in tax law from CETYS Universidad in 2003 and a Bachelor of Science in accounting from Universidad Autónoma de Baja California in 1997.

Lizeth

Gonzalez

Regional Manager of Tax and Customs Compliance Schneider Electric Tijuana, Mexico

Could you tell us a little bit about yourself? I’m an experienced tax and trade compliance specialist with extensive knowledge of Mexico’s maquila and non-maquila operations. I am always eager to learn new methods and procedures, and I have implemented continuous improvement techniques. I like working with people and enjoy group projects, but am also a self-starter who doesn’t mind working on my own. What type of legacy do you want to leave? As a mom, I hope my son will describe me as loving, fun, warm, open, available and spontaneous, someone he can always turn to. As a person, I hope people will describe me as strong, silly, courageous and unique, someone with drive and a passion for everything in life. What are your short- and long-term plans for ensuring your future success? My goals are to broaden my experience within the tax and trade areas, participate in public events as a speaker, and contribute as an author of articles that can help [colleagues] face changes in the industry and benefit in the [tax and customs compliance] practice. 118

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t the 65th anniversary Yorkton Film Festival in 2012, 18 awards were handed out to honor individuals, organizations and businesses that have made a positive impact in the local community. The Jamie Awards, named for the festival’s founder, James Lysyshyn, were given in six categories at the event’s opening day ceremony. One of the recipients in the Visionary category was Laurie Renton, a financial adviser and life coach who has proudly served the people of Yorkton for the better part of two decades. Unlike many insurance salespeople and so-called wealth management experts who are only concerned with clients’ finances, Ms. Renton strives to truly understand her clients’ values and goals and help them align the two in order to achieve optimum personal growth. As for Laurie Renton’s own development, the year was 1994 when she decided to break out on her own as an entrepreneur. Already an established financial adviser, she bought an existing business and transformed it into LR Future Insurance & Investments. Along with two of her sisters, Karen and Shelly, Laurie provides a range of valuable wealth management tools, including but not limited to registered retirement savings plans and income funds, individual and group pension plans, leveraging, and tax planning strategies. Additional offerings include general and life insurance as well as mutual funds and other investment options. Even apart from her extraordinarily peopleLaurie centric business ventures, Laurie finds other ways to contribute to her community. She has served as Coach, Life Matters Coaching, Inc president of the Yorktown Business Improvement Financial Adviser, LR Future Insurance & Investments District, co-founded the Parkland chapter of Women Yorkton, Saskatchewan, Canada Entrepreneurs of Saskatchewan, and been heavily involved in an innovative park-planning project with the city of Yorkton. At the end of the day, though, it is the one-on-one interactions with clients that inspire Laurie most. Hence, she strives to return the favor by empowering and educating them as much as they do her.

Renton

What are your short- and long-term plans for ensuring your future success? In the short term, I want to create a system within my firm to bring value and knowledge to people. Eventually, I want to inspire them to find the gifts that they have within themselves. I want to promote a “whole-you” approach in the financial services arena and establish “you-ism” with a values map based on the four dimensions: the inner you, outer you, inner group and outer group. Do the values that you have in you match those reflected by your behavior? If not, then you don’t know what your purpose is. I want to help people find this purpose. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? When I participated in leadership training, I realized that there is all this other stuff that is part of us that we forget about. There is more to us than the financial aspect of our lives. I learned that certain personalities respond to money in certain ways. 119

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What is your educational background and past work experience? Originally my background and schooling were in art, music and fashion merchandising; however, during my first job, a great mentor by the name of David Magelessen really changed my mind about my career path. How do you plan to spend your retirement: professionally involved, volunteering, in leisure or a combination of ways? Mentoring, consulting, and possibly, working as a docent at the San Francisco Museum of Modern Art. I would also like to become more involved with SFJazz and the annually held San Francisco Jazz Festival.

Diana Dorn Vice President Private Wealth Management Firm San Francisco Bay Area, CA

Who inspires you? My husband is a huge inspiration in my life. He is a very accomplished artist who has done amazing work for high-fashion magazines. He even designed my wedding ring.

n her leadership role with the Partners Specialty Group, a national wholesale insurance provider, Amanda Oliva produces and markets excess and surplus lines to facilitate the purchase of property and casualty insurance. Responsible for new business development and team leadership, she collaborates with brokers to create unique, customized insurance products that serve clientsâ&#x20AC;&#x2122; specialized needs. With experience in several hard-to-place personal lines, Amanda has the background necessary to deliver both the terms and pricing to satisfy a wide range of insured parties. Having previously served as a senior vice president for Swett & Crawford and Alexander Howden North America, she brings to her position more than 30 years of industry knowledge. While casualty insurance sales might seem a far stretch for someone who received a B.S. in plant and soil science, Amandaâ&#x20AC;&#x2122;s broad thinking and critical analysis skills have served her well in her career, characterizing her as a diverse leader with the ability to inspire excellence in those with whom she works.

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Amanda Oliva Vice President Partners Specialty Group Stamford, CT

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Scott A. Orr Senior Vice President, Complex Manager Wells Fargo Advisors, LLC Providence, RI

How do you hope to contribute to your industry, or what do you hope to change? I want to continue to teach others to lead in this everchanging industry, mentoring branch managers and financial advisors through our ever-changing world of regulation, and advising them on how to help meet their clients’ needs. To be a part of an individual’s career that takes them to senior management roles is one of the most rewarding [aspects] of management. Which job or position do you feel has contributed most to your professional development? My position as associate regional director in Dallas was significant. I worked with 1,600 brokers across 11 states and 65 branch offices. I coached and worked with leaders in their markets to help financial advisors work with clients to help build, manage, preserve and transfer wealth. How do you build rapport with your clients and maintain their business? My number one clients are the financial advisors I work with. I let them know my role is removing the hurdles that prohibit them from providing solutions to their clients’ needs. I am there to listen, offer advice if needed, and remove the daily stresses, helping them stay focused on their clients’ goals. Sometimes it just takes making them laugh.

Richard Aquilone

David Braden

Managing Director Spurs Capital New York, NY

Vice President of Finance Mohawk Industries Rockwall, TX

Richard Aquilone’s fund management company, Spurs Capital, invests in numerous residential assets, including first and second liens, servicing rights and bank-foreclosed properties. With a team of 14 professionals, the firm is based in New York and maintains additional offices in Denver. A specialist in distressed trading, Mr. Aquilone graduated from Saint Peter’s College in 1996 with an MBA in accounting. During 17 years in the residential whole loan market, he has purchased tens of millions of dollars in both performing and non-performing loans.

Shortly after his career as a certified public accountant kicked into gear, David Braden was hired by a tile manufacturer called Daltile. In the years ahead, he would prove himself so astute in corporate accounting that even after the company was sold to Mohawk Industries, he was kept on in a senior director position. Having since been promoted to vice president of finance, he now oversees a 30-person staff. His responsibilities continually expanding, he wouldn’t mind one day finding himself in the post of chief financial officer.

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Judy Ann Cicanese

Angelo J. Gallina

Vice President of Loan Review Solutions Interthinx St. Petersburg, FL

Owner Angelo J. Gallina Jr., CPA Associates Cincinnati, OH

Having amassed 32 years of experience, Judy Ann Cicanese flourishes within the mortgage banking field. She possesses strong leadership and strategic planning skills that aid her in overseeing numerous offices throughout 27 states, where agents manage risks and losses associated with mortgage applications and loans. Ever committed to self-improvement, she earned a certification from the School of Mortgage Banking and completed a collections course through the Mortgage Bankers Association. Also a dedicated volunteer, in the past she has helped build homes with Habitat for Humanity.

Angelo Gallina served the people of Cincinnati for 30 years as the city’s accounting supervisor and since 2000 has been working as a tax administrator for the Village of Woodlawn, all the while operating his own public accounting practice. As his job functions range from preparing tax returns to enforcing tax codes, it might seem to some like he plays both sides of the fence, but those who know Angelo attest to his impartiality, openness and honesty. A former U.S. Navy Reserve member, he volunteers as a treasurer for the Catholic Order of Foresters.

Amy Hirsch

Sean L. Klinkowize

Chief Executive Officer Paradigm Consulting Services, LLC Clifton, NJ

Global Head of Hedge Fund Marketing TradingScreen Inc. New York, NY

Since graduating cum laude from Fordham University with a bachelor’s degree in economics, Amy Hirsch has worked with some of the biggest names in the world of high finance. As a vice president at Merrill Lynch, she opened an office in Tokyo in 1985 and created a new trading group in 1986, which she would run until her departure for Smith Barney in 1992. It was in 1994 that she struck out on her own, founding Paradigm LDC, a hedge fund advisory firm that soon became the alternate investment consultancy Paradigm Consulting Services, LLC.

One doesn’t get to become a member of The Security Traders Association of New York’s board of directors overnight; it takes years of high-profile investment experience. That is exactly what Sean Klinkowize brings to the table both in his aforementioned affiliation and as global head of hedge fund marketing for electronic trading solutions provider TradingScreen Inc. Formerly a director of brokerage sales at Bloomberg Tradebook and an associate director with Royce Investment Group, he has dedicated the entirety of his 18-year career to making informed decisions that add value to clients’ portfolios.

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Karen A. Lafond

Cynthia Lasprogata

Agent New York Life Insurance Company Boston, MA

Vice President of Claims Philadelphia Insurance Companies Bala Cynwyd, PA

As a veteran of the reinsurance industry, in which one insurance company sells its policies to another for risk management purposes, Karen Lafond knows that she is only as strong as her network. That is why she considers it extremely important to forge strong bonds with her colleagues and clients that extend beyond typical working relationships. While speaking about long-term care at seminars allows her to connect with potential policy buyers and stress to them the importance of retirement planning, her business partnerships afford her the opportunity to share information and learn from her peers.

With more than 20 years at Philadelphia Insurance Companies behind her, it’s safe to say that Cynthia Lasprogata is with this company for the long haul. As faith would have it, that was what she wanted from the get-go: to experience longevity and stability in a position that would allow her to demonstrate her foresight while exercising serious commitment. Given her tenacity and persistence, it should come as no surprise that Cynthia is also something of an accomplished triathlete. Along with her co-workers, she has competed in several triathlons to raise funds for a local children’s hospital.

Alison K. Maschmeyer, MBA

Eileen A. McHugh

Director of Marketing and Business Development Roc Capital Management New York, NY

Vice President of Finance and Global Support Functions GlaxoSmithKline Philadelphia, PA

A rising star in the world of corporate finance, Alison Maschmeyer was already a vice president at Bank of America by the time she was 25. Since then, she has earned an MBA from the famously selective and prestigious Columbia Business School and worked in executive-level positions at several top-tier investment banks. Her prodigious grasp on microfinance and investor relations has led to one success story after another, yet she remains ever mindful of her humble beginnings and strives to level the playing field for disadvantaged children as a committee member with A Leg To Stand On.

Overseeing global operating expense budgets for a company like GlaxoSmithKline, which employs 97,000 people in over 100 countries, requires an individual of keen business acumen with a sharp eye for detail that can catch the kind of seemingly minor numerical errors that often result in major financial discrepancy. With 34 years of accounting experience, an MBA from Drexel University, and a Bachelor of Science in accounting from Saint Joseph’s University, Eileen McHugh possesses all of these characteristics as well as the strategic initiative needed to adapt her talents to various support functions.

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Vanessa D. Morgan

Mary Blackett Randall

National Closing Specialist Stewart Title Guaranty Company Seattle, WA

President Millennium Bank Vail, CO

Vanessa Morgan didnâ&#x20AC;&#x2122;t get to where she is today by merely doing what was asked of her. Au contraire, it is her willingness to go the extra mile that has guaranteed her continued success over the years. After developing her financial acumen while working in the banking industry, Vanessa transitioned to a new career with Stewart Title Guaranty Company, a leading provider of title insurance to the real estate and mortgage industries. As a national closing specialist, Ms. Morgan oversees important multisite and multistate accounts, maintaining detailed transaction records while managing fund disbursement.

As a leading figure at Millennium Bank for many years, Mary Randall made it her personal mission to uphold the companyâ&#x20AC;&#x2122;s unparalleled reputation for customer service, setting the standard for community-based banks all around the country to follow. Named Banker of the Year for 2003 by the Independent Bankers of Colorado, Ms. Randall is recognized not only for her relationship-building skills and business savvy, but also her record of ongoing volunteerism. She has been a member of the Vail Valley Medical Center Foundationâ&#x20AC;&#x2122;s board of directors since 2007.

Mark Scordato

John E. Stanojev

Owner, Vice President Mark Scordato & Associates Wealth Management Parsippany, NJ

President

With almost 20 years of experience in the financial sector, SEC-registered investment adviser Mark Scordato is extremely sought after as a public speaker. Having led retirement planning seminars all across the U.S., he has a reputation for making complex issues easy for others to understand. After working with Mark, clients often find that they are both better prepared for tomorrow and more knowledgeable of their personal finances and asset management in general. For more information on Mr. Scordato, his firm and the specific services they offer, please visit www.markscordato.com.

Registered financial consultant John Stanojev founded Capital Insurance & Investment Planning, LLC in 1999 to develop comprehensive solutions for the wealth, financial, retirement, estate and insurance planning needs of a loyal client base. A longtime resident of Doylestown, Penn., he counts many of his friends and neighbors among his clientele and remains highly committed to serving the community through his affiliations with the Central Bucks Chamber of Commerce, the Mercer Business Associates Committee of the Bucks County Historical Society and several other local organizations.

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Capital Insurance & Investment Planning, LLC New Britain, PA

FINANCE & INSURANCE

Kevin C. Winder, CLU

DeAnn M. Worth, RN, BSN, COHN-S/CM

Senior Vice President Alliance Advisory Group, Inc. Rochester, NY

Claims Examiner State Farm Insurance Bloomington, IL

Nowhere does it say that a good underwriter must be a talented writer, and yet, Kevin Winder has proven himself proficient in both capacities over the years. A Chartered Life Underwriter® since 1999, Mr. Winder not only trains financial advisers, manages a sales organization and assists in case design for Alliance Advisory Group, Inc.; he also contributes to branding initiatives by penning articles for the company’s magazine. His career steadily approaching the three-decade mark, he aspires to one day write a book that will help the layperson understand more of the intricacies of money management.

Transitioning to a career in insurance claims hasn’t kept DeAnn Worth from taking an active role in patient care. While her day job sees her coordinating with physicians, insurance agents, policy beneficiaries, police officers and other investigators, she manages to set aside personal time for volunteering as a nurse and remains heavily involved in medical missionary work. She has traveled to Ocosingo, Mexico on four separate occasions to provide medical aid at Clinica Tzeltal Manos de Cristo, a free health care clinic.

Maryann M. Cowan

Marylu S. Zeller Owner Edward C. Syder Agency Ramsey, NJ From Monday to Friday, licensed insurance agent Marylu Zeller works tirelessly with clients at the Edward C. Syder Agency, advising them in regards to their specific policy needs and taking the time to explain the exact benefits of the various plans and packages her company offers. Come the weekend, Marylu can be found at the Saturday Junk Shop located at 992 Route 17 in Southfields, N.Y. A collector for more than 30 years, she stocks and sells a wide range of antiques, including furniture, jewelry, art, tools and an assortment of trinkets and curios.

Shelley N. Ford

Secretary Ottawa County Republican Party Port Clinton, OH

Financial Adviser Morgan Stanley Smith Barney, LLC Centennial, CO

Maryann Cowan attributes much of the success she experienced as an insurance saleswoman to the professional workshops she attended over the course of her career. Through these events, she was able to build relationships with peers and stay updated on changes affecting her industry. Today she is highly active with the GOP in her area.

Prior to becoming a retirement planner, Shelley Ford spent years working with startup companies in the clean technology, automotive and software development sectors, raising tens of millions of dollars through venture capitalists and angel investors. She has aced Series 7, 31 and 66 licensing exams and is pursuing an MBA from Webster University.

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Kathleen Haggerty

Vice President of Risk and Information Management American Express Company Staten Island, NY A member of the National Diversity Council who holds a Bachelor of Arts in Spanish, Kathleen Haggerty proudly embraces the multicultural aspect of business in the 21st century. With job functions ranging from acquisitions and loan underwriting to data mining and optimization, her typical work day is often as diverse as her global perspective.

Delores A. Martini

President D. Martini & Associates, Inc. Santa Maria, CA Delores Martini brings more than two decades of experience in the securities industry to her work as a certified financial planner and certified retirement planning counselor. Formerly a consultant with Morgan Stanley, she founded D. Martini & Associates, Inc. in 2007 to help young families prepare for the future, and show retired couples how to preserve their accumulated wealth.

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Susan Holliday

Elaine Jiang

Omar Marquez

Head Strategy Reinsurance Swiss Re London, United Kingdom

Senior Manager BMO Financial Group Toronto, Ontario, Canada

Supervisory Senior Accountant Kearney & Company Alexandria, VA

Susan Holliday graduated with honors from the University of Oxford’s Magdalen College in 1988, earning a Bachelor of Arts in modern history. Shortly thereafter, she secured her job in the financial sector as a chartered accountant with Touche Ross. She is now in her third position at Swiss Re, having previously worked as chief financial officer for reinsurance client markets and head of investor relations.

Elaine Jiang understands the value of a solid education. Almost immediately after graduating from York University with a Bachelor of Science in financial engineering, she re-enrolled at the school, entering its Master of Business Administration program. Since earning an MBA in 2004, she has joined a mentorship program run by the CCFA and begun writing a novel.

In 2007, Omar Marquez earned an MBA from Monmouth University and secured a position at Kearney & Company, an accounting firm that serves the federal government exclusively. Several years later, the firm was named one of Washington’s fastest-growing companies by Washington SmartCEO magazine and one of the Best Accounting Firms to Work For by Accounting Today.

F. Don Mucheck

Angela Nitsche

Jeanne Owen

Sole Proprietor, President Tax Consultant DonM’s Tax Service North Charleston, SC Don Mucheck’s accounting and consulting career was preceded by 30 years of honorable service in the U.S. Navy. A longtime affiliate of the Fleet Reserve Association, he held the organization’s office of national president from 2008 to 2009 and was named Member of the Year on several occasions.

Owner Nitsche’s Bookkeeping, Payroll and Tax Services Apple Valley, CA Angela Nitsche and her company offer bookkeeping, tax preparation and accounting services for individuals as well as businesses of all sizes, for which she can also manage payrolls. Based in the High Desert region of California, Ms. Nitsche holds an associate degree in business and is pursuing a bachelor’s degree in accounting and finance from Brandman University.

Owner Owen Financial Services Bellingham, MA Jeanne Owen founded her company with the dream of helping businesses and individuals manage their money efficiently. She offers her clients a variety of services, including retirement planning, estate conservation, education planning, asset preservation, life and disability insurance, and tax preparation. Jeanne stays updated on industry trends as a member of the National Association of Tax Professionals.

GENERAL LABOR

Charlotte A.

DeMaet

Secretary (Retired) Frances Engineering Company Saginaw, MI

nce a thriving center of the manufacturing and lumber trades, Saginaw, Mich., like many other industrial urban locations is now seen as a city in decline. While the closing of factories that occurred here during the latter part of the 20th century has assuredly increased rates of poverty and unemployment, not everyone in Saginaw has fallen on hard times. Charlotte DeMaet, for one, has risen above the social ills that plague many of her neighbors. More importantly, she does her best to ensure that her cityâ&#x20AC;&#x2122;s young people are given a chance to do the same. Upon retiring from a 10-year gig as a secretary at the Frances Engineering Company, Charlotte opened a day care center with her daughter. Here, she looked after 12 children who ranged from infants to 12-year-olds. In addition to providing basic child care, she went above and beyond the call of duty by teaching the kids basic reading and writing skills, singing with them, and even giving a few piano lessons. Herself a mother of three, Charlotte took to the job with ease and was proud to provide neighborhood children with a step in the right direction. Knowing that one is never too old to stop learning, Ms. DeMaet decided to enroll in courses in screenwriting and U.S. history at Delta College. Having completed her formal studies in 2010, she continues to read and challenge her mind on a daily basis. Though their daycare center has closed its doors, she and her daughter still lend helping hands to local kids by assisting and supporting the Ames United Methodist Church childrenâ&#x20AC;&#x2122;s choir. 127

GENERAL LABOR

ighting fires has long been a family tradition for the Gilloon clan, so it was with a great deal of pride and honor that Daniel Gilloon III followed in the footsteps of his forefathers by signing up as a volunteer fireman. For 34 years he served with the East Rockaway Fire Department, tackling each call with equal passion and dedication to making safety a top priority. By protecting homes and businesses, Daniel and his comrades provided the community with a critical service that is all too often taken for granted.

Daniel T.

Gilloon III

Nevertheless, public acknowledgement is not what Mr. Gilloon was thinking about when he strapped on his boots; instead, it was the personal satisfaction that he derived from saving lives and livelihoods. This is what kept him going for more than three decades. Though Daniel has moved on to a dispatch position with the Nassau County Fire Commission, being involved with the department still brings a smile to his face every day. In his own words, “Never does helping people and saving lives get old.” As a fire communications technician, he works in rotating 12-hour shifts, fielding emergency medical response calls and sending ambulances and firefighters where they are needed. Making the switch from volunteer fireman to dispatcher has been a pretty natural transition for Daniel, who had already completed hours of training in order to become a certified emergency medical technician. Toward that end, he advises anyone who is considering a career as a firefighter or EMT to take additional safety courses, as they will inevitably prove their worth in the long run.

Fire Communications Technician I Nassau County Fire Commission East Rockaway, NY

How do you hope to contribute to your company/industry, or what do you hope to change? I hope to have an effect on the dispatching procedure, [specifically] to reduce the amount of false alarms, ensuring that emergency care is [delivered] where it needs to be. What are your short- and long-term plans for ensuring your future success? I’m looking to retire soon, but will continue to be a part of the volunteer fire department as long as I possibly can. What, if anything, surprised you after you entered the workforce? How “worth it” it was to be a chief! It’s a never-ending adventure. Every day in my profession is a new experience, and there is always more to learn. Each and every day I learn something new. Have you had the opportunity to interact with those you helped through volunteering? Once, while I was a chief with the volunteer fire department, I helped a pregnant woman give birth. I helped EMS because there wasn’t enough time to get her to the hospital, as she was already in labor. 128

GENERAL LABOR

Osvaldo “Ozzie” Almeida

Susan B. Belicka

Vice President Facility Masters Inc. San Jose, CA

Owner Freckle Face Dog Grooming Greenwich, CT

Having worked his way up the ranks and into an ownership position at Facility Masters Inc., Osvaldo “Ozzie” Almeida now looks to add to his entrepreneurial portfolio with a new venture: Echelon Security. His unique insight into the world of property management, which spans multiple building types from biotechnology laboratories to government offices, provides him with a strong understanding of the various kinds of security vulnerabilities that criminals can exploit if not properly addressed. From infrastructure audits and risk assessment to guard staffing, Echelon is equipped to offer an arsenal of turnkey solutions.

Freckle Face Dog Grooming is a one-woman operation fronted by licensed groomer Susan Belicka. Having trained at the New York School of Dog Grooming and completed American Red Cross Pet First Aid classes, she possesses a gentle touch and an even warmer spirit. Unlike many of her competitors, Susan’s is a mobile business, offering bathing, hair cutting and styling, ear cleaning and nail clipping in the solace of clients’ homes, where their dogs feel most comfortable. An avid animal advocate, Ms. Belicka contributes to both the ASPCA and North Shore Animal League America.

Steve Durant

Michael P. Gray

Maintenance Manager Gaia Herbs Brevard, NC

Parts Manager Craig’s Collision Centers Haltom City, TX

Give Steve Durant a toolkit and he is capable of fixing just about anything. This veteran mechanic has applied his technical proficiency and strong work ethic to a number of fields, from automotive repair to agricultural manufacturing. Now at Gaia Herbs, a leading supplier of root extracts and other organic wellness products, he monitors the performance of numerous on-site machines, conducting routine maintenance checks and utilizing his knowledge to diagnose equipment maladies. Steve holds a Master Technician certification from the General Motors Company and plans to retire in the near future.

To say Michael Gray is merely a diligent and determined mechanic would be a tragic understatement. After all, he once completed $500,000 worth of repairs in one month. Having doctored just about every kind of automotive problem imaginable, he eventually decided to shift his attention toward parts management. He now oversees all steps of the parts supply process, from procurement to delivery, for Craig’s Collision Centers, a mainstay in the repair marketplace since 1979. A wizard under the hood, Michael can identify and extrapolate on even the most obscure bits and pieces of the rarest automobiles.

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GENERAL LABOR

Thelma Sue Henley

Janine M. House

Owner, Operator Henley Ranches Nocona, TX

Dog Breeder Gone to the Dogs Bonney Lake, WA

Henley Ranches is a commercial beef supplier that has been operating for more than 100 years. Its free-range bulls, cows and calves are raised on premium-quality grains, grass and hay, and given the type of attentive care that ensures their strength, health and overall excellence. Owner Thelma Sue Henley came from a long line of ranchers, having learned the ins and outs of cattle farming from her father and great aunt, who ran Henley Ranches before her. She belonged to the Texas and Southwestern Cattle Raisers Association and the American Farm Bureau Federation.

Miniature Schnauzers and Pomeranians are among the most popular breeds of little dogs in the U.S. However, as with any canine, actually getting them to breed can be a difficult challenge oftentimes best left to the professionals. Janine House is one such professional, a full-time breeder who has secured loving homes for more than 100 adorable puppies. Ms. House ensures that her kennel remains clean, safe and social at all times so as to ensure the physical and emotional health of every animal she gives up for adoption.

Milton F. Knight

Heather Oxley

Chief Executive Officer New Waste Concepts Perrysburg, OH

Operations Maintenance Supervisor The Hope Institute for Children and Families Springfield, IL

Sensing a coming paradigm shift in the way industry manages waste, Milton Knight founded New Waste Concepts in 1987. His foresight proved accurate, as in the following seven years the company grew by more than $5 million in revenue. Having expanded its sales in foreign markets, such as New Zealand, Australia, Japan, China, Ireland, England and Lithuania, the company is now poised to become an international leader in environmentally friendly waste solutions. In order to continue delivering the most highly advanced products on the market, New Waste Concepts invests in research and development at a rate of twice the national average.

Demonstrating a strong work ethic and take-charge attitude, Heather Oxley directs maintenance operations for a nonprofit organization catering to families of children living with developmental disabilities. A seasoned leader with experience in facilities management, she handles administrative paperwork and oversees a staff of 12 men who perform cleaning, landscaping and HVAC-related services for the center. Prior to her current position, Ms. Oxley was a maintenance supervisor at Illinois College and a project manager for BRC Imagination Arts, a production and design company serving the entertainment and educational markets.

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GENERAL LABOR

Loraine O. Richens

James M. Rogers

Owner, Manager 4 Bar Ranch Whiterocks, UT

Superintendent Taylor-Seidenbach, Inc. Metairie, LA

It was Loraine Richens’ father who taught her, when she was still very young, to tend the land and take care of livestock. The lessons would come in handy to say the least, as Ms. Richens is now approaching her 20th year as a professional rancher. She and her husband raise organic beef cattle and care for road horses on a beautiful stretch of land in rural Whiterocks, Utah. From here, Loraine also distributes Nikken magnetic health products as a side business. She aspires to one day raise quarter horses for competition.

After two years in the U.S. Air Force, James Rogers was promoted to the rank of sergeant. While this quick progression speaks to his ability to learn on the fly, discipline and leadership weren’t the only things he picked up from his time in the military. During his service, James was able to attain an associate degree in welding technology from Delgado Community College and receive on-the-job technical training as a member of the 1839th Electronics Installation Group. A skilled laborer turned superintendent, he now strives to make better workers of the employees under his supervision.

Barbara Ross

Percy Somerville

Chairman Commissioner Patchogue Fire Department Patchogue, NY

Clerk (Retired) United States Postal Service Hampton, VA

Native Long Islander Barbara Ross has been a major figure in the community of Patchogue for several decades. Apart from spending 25 years as a guidance secretary at a local middle school, she served as the president of the Greater Patchogue Historical Society and was even inducted into the organization’s coveted hall of fame. Now working behind the scenes at the Patchogue Fire Department, Barbara has so far secured a $200,000 grant from FEMA to replace 56 sets of protective equipment and organized a fundraiser to assist in Hurricane Katrina relief efforts.

Percy Somerville is a lifetime champion of workers’ rights and equal employment opportunity. He served as president of the Mount Vernon chapter of the NAACP for 24 years, and presided over his district of the National Alliance of Postal and Federal Employees for another 19. Since retiring from the post office in 1988, he has continued to contribute to the causes he valiantly fought for throughout his life, speaking about the civil rights movement and black history at local high schools and colleges, hence ensuring his generation’s legacy is upheld.

131

GENERAL LABOR

William Cauler

Kris J. Cook

Lorrie A. Diamond

President Cauler Containers, Inc. Quarryville, PA

Owner Northeast Detailing Manchester, NH

William Cauler is a man who isn’t afraid to get his hands dirty. The founder of Cauler Containers, Inc., he is stolidly committed to the effective reclamation, safe handling, and environmentally friendly disposal of commercial, residential and industrial waste. From construction site removals to yard cleanups, no job is too big or too small for the company’s fleet.

Drivers in Merrimack County, N.H. who want to keep their new and vintage automobiles in pristine condition bring them to Kris Cook’s Northeast Detailing for the best interior and exterior cleaning money can buy. Having purchased the company after working there part time, Mr. Cook intends to expand the business by offering its services at customers’ homes and workplaces.

Bruce G. Ittner

Robert J. Rose Farmer, Owner Rose Farms Attica, NY

Owner, Manager Quali-Clean Indianapolis, IN

Bruce Ittner purchases, stores and maintains spare parts for Seattle’s fleets of police cruisers, fire trucks, front loaders and other vehicles. A longtime gearhead, he has been certified as a parts specialist by the National Institute for Automotive Service Excellence, is preparing to take the organization’s Heavy Duty Truck Test, and enjoys restoring old cars in his spare time.

When Robert Rose returned home following his military service, he was fortunate to find work as a dairy farmer. He realized, however, that many of his brothers in arms wouldn’t be as lucky, and so he became a veteran’s representative, helping exservicemen face the physical and mental scars of war and transition back into civilian life.

In the midst of a worker strike at her previous employer, AT&T, Rita Wagner decided to take matters into her own hands. Rather than wait for a major corporation to meet the demands of her co-workers, she founded Quali-Clean, a residential cleaning business servicing clients in and around Indianapolis. Today she employs four other women.

Senior Warehouser City of Seattle Seattle, WA

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Secretary Diamond Drilling & Pump, LLC Keaau, HI Lorrie Diamond parlays 11 years of experience into serving as a secretary for Diamond Drilling & Pump, LLC. She is recognized among her peers for her distinguished knowledge of well process design, which she employs when mapping, monitoring drill sites and reviewing documents. Lorrie’s strong time management skills have enabled her to shine in an administrative position.

Rita Wagner

Jimmy C. Humphrey

Executive Vice President Environmental Protective Solutions Tampa, FL Assistant Dean of Students Lipscomb University Nashville, TN A former mission support officer for the Air Force, Jim Humphrey retired from military service and took up similarly noble causes: protecting homes and businesses from environmental hazards and educating our nation’s future leaders. He hopes to expand Environmental Protective Solutions’ commercial microbial remediation and water removal services beyond the southeastern United States.

Edward S. Whorton

Risk Management Group Director Shaw Industries Group, Inc. Dalton, GA In his role, Edward Whorton exercises his knowledge of risk management when dealing with environmental and transportation issues for global carpet manufacturer and leading international floor covering provider Shaw Floors. In addition to reading the Journal of Risk and Insurance, he remains abreast of new information regarding health and safety and workers’ compensation.

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We’re even able to distribute your customized newsletter to other members on your behalf! To view the most recent Worldwide Branding corporate newsletter, visit: www.worldwidebranding.com/newsletter

Contact your Personal Branding Specialist for more information today! 133

Jesse I.

GAMBILL

Chief Master Sergeant (Retired) U.S. Air Force Bonaire, GA

hief master sergeant is the second highest enlisted rank a U.S. Air Force serviceman can attain. Each airman who reaches this position is expected to serve as a role model for his or her subordinates and as a trusted adviser to unit commanders and senior officers. For some elite servicemen, however, no single title or medal can accurately convey the extent of their contribution. Such is the case with Jesse Gambill. Even after 30 years of military service, retired Chief Master Sgt. Jesse Gambill soared above and beyond the call of duty.

134

Having overseen numerous reconnaissance missions during the course of his career, he was more than well-equipped to scout the private sector upon his exit from the Air Force. However, only three days after his exit from active duty, a former supervisor asked him to participate in a highly sensitive contract proposal. For the next 23 years, Jesse worked as a program manager for U-2 reconnaissance aircraft optical systems at Robins Air Force Base in Houston County, Ga. Incredibly, departure from national defense has not lessened the breadth of Jesseâ&#x20AC;&#x2122;s contributions to his country in

GOVERNMENT & MILITARY

the least bit. A regular attendee at meetings of local American Legion and Moose International chapters, he is also heavily involved as a volunteer with his fellow brothers in arms through the Veterans of Foreign Wars. Furthermore, he is extremely passionate about genealogy and is tracing his familyâ&#x20AC;&#x2122;s roots throughout history so as to deepen his understanding of his origins. The research has so far uncovered several forgotten ancestors and been of great assistance to Mr. Gambill as he pursues his latest endeavor, writing an autobiography. Without giving too much away, Jesseâ&#x20AC;&#x2122;s story will surely provide an extremely engaging read, especially for those interested in military life and history, as it details the many deeds, challenges, trials and tribulations that he went through in attaining countless decorations. Among these are a Meritorious Service Medal, an Air Force Commendation Medal with two devices, a Vietnam Campaign Medal, a Vietnam Service Medal, a Gallantry Cross, an Air Force Outstanding Unit Award with one device, an Air Force Presidential Unit Citation, an Air Force Longevity Service Award with six devices, a Korean Service Medal, an Army Good Conduct Medal with two devices, an Air Force Good Conduct Medal with five devices, a Non-Commissioned Officer Professional Development Ribbon with one device, and a Small Arms Expert Marksmanship Ribbon. 135

R. Brian

KIDNEY

Chief Clerk (Retired) California State Assembly Sacramento, CA

very year, the California State Assembly Office of the Chief Clerk hires five interns from the University of California, Davis and California State University, Sacramento. These students become full-time staffers for a period of four to seven months, during which they perform the duties of legislative clerks, including proofreading 136

and amending bills; processing legislation, analyses and paperwork; and serving as liaisons between the assembly, senate, secretary of state, and governorâ&#x20AC;&#x2122;s office. Moreover, they earn college credits along with approximately $1,750 per month and are granted floor privileges, giving them the opportunity to take an active, participatory role in the legislative process. For all this, they can thank the founder of the

paid internship program, former Chief Clerk R. Brian Kidney. Mr. Kidney found his way into civil service after spending four years in the U.S. Air Force. He began his time with the California State Assembly in 1963 as an apprentice under thennewly appointed Chief Clerk James Driscoll. Learning the ins and outs of the office with the kind of attentive focus one could expect from a military veteran, he quickly worked his way up and was named assistant chief clerk within two years. He continued honing his skills working closely alongside Mr. Driscoll until the early â&#x20AC;&#x2DC;80s. Elected chief clerk in 1988, Brian launched the aforementioned internship program in the following year. He was glad to share his expertise with eager students and proud to help establish a pool of vetted and qualified potential employees for the legislature. As evidence of the programâ&#x20AC;&#x2122;s success, former participants can today be found throughout the California government. Even after retiring from the Office of the Chief Clerk in 1991, Mr. Kidney continued to pass his knowledge down to younger generations. In fact, the National Democratic Institute has sent him to assist emerging democracies around the world. As a parliamentary procedure consultant, he helped establish governing protocol in the newly formed legislative bodies of Hungary, Malawi, Namibia and South Africa. Back at home in California, he has worked as a lobbyist and contributed to several nonprofits and civic organizations, including the Brotherhood of the Knights of the Vine and the Sacramento Renaissance Society.

How did you hope to contribute to your industry, or what did you hope to change? My goal was just to do a good job. The Hungarian government needed me to use the language of other democracies to help them become a democracy. I did what I had to do. Which job or position do you feel has contributed most to your professional development? James Driscoll was the prior chief clerk. [I apprenticed under him and later moved up in the office.] Both the apprenticeship and my assistant chief clerk position contributed to my development. What were your short- and long-term plans for ensuring your future success? I never had any. [I was] dealing with elected officials and they change all the time. You have to meet new officials and try to help them out as they request. They eventually move on or lose. You go over the rules and explain your position to help them out. If you have earned a college degree or completed training in your field, how did this help prepare you for your career? I got my bachelor’s degree after I’d gotten out of the Air Force, having served for four years. It really prepared me for life. It sent me in the direction that I ended up going. They sent me to

language school and I learned how to speak Russian. I got the job as assistant chief clerk before I got my master’s degree. The job helped me with my master’s degree because my thesis was on a project I was working on. What, if anything, surprised you after you entered the workforce? I had graduated from the University of Michigan and was finishing work on a master’s degree at the University of San Francisco when I went to the chief

clerk’s office in Sacramento. You have to get majority [approval] of the house. Nothing surprised me because I started doing this work before college. What advice can you offer to someone seeking to make a career out of something that they are passionate about? Try to seek out those people who represent success in your field and follow some of their examples. Try to get to know them so that you can get advice from them. 137

GOVERNMENT & MILITARY

John

hen Northwest News Services asked John Carter what first interested him in aboriginal governance, he responded curtly and sincerely, “I’m Irish.” A student of history, he sees many parallels between the plight of his own ancestors and that of the native peoples of North America, many of whom, like the Irish, were displaced from their lands in the 17th century, nearly losing their culture and language as a result. Refusing to let widespread ignorance whitewash over past and present injustices, he became determined to give something back to those who’d already lost so much. Mr. Carter spent more than three years as the chief executive officer of the Yellowknives Dene First Nation before he signed on in the same position with Salt River First Nation, a band of approximately 900 members, the majority of whom live outside Fort Smith, Northwest Territories. A certified aboriginal financial manager since 2002, John often calls upon the professional experience and connections he gained during a decade of service as assistant comptroller general with the Government of the Northwest Territories. As a matter of fact, one of his main foci now is acquiring information and funding from sources in the federal and territorial governments. John assuredly appreciates seeing his career come full circle, but perhaps more so, he enjoys the apolitical nature of his current role, as well as the opportunity to take part in virtually all aspects of band management, from finance to human resources and everything in between.

Carter, CD, CAFM, MBA, FCGA

Chief Executive Officer Salt River First Nation Fort Smith, Northwest Territories, Canada

How do you hope to contribute to your organization, or what do you hope to change? I came here to improve the operations of the organization. I hope to build capacity so that the organization is capable of carrying on after I leave. I want to provide it with the tools it needs to be successful. The hardest thing about band management is capacity building. You start with so little that it takes time to build the capacity you need to get your work done. I try to empathize with the people I work with and help them develop their skills. What are your short- and long-term plans for ensuring your future success? We are starting off with a gas bar and convenience store that sells gasoline and other goods tax free to band members because it will be located on the reserve. We’re also looking to improve the vacancy rate here in Fort Smith. It is very hard to get both short- and long-term accommodations here, so we want to develop tourist areas, cabins and a conference center on Siu Lake. I know people who have stayed at our homeless shelter because they can’t find a place to rent. We are having a general discussion about building hotels and apartment complexes. This project would also create jobs for band members working on the construction of these buildings. 138

ll U.S. Army personnel — whether combatants, medics or support officers — know the importance of personal sacrifice. It is an integral part of the military’s code of honor, valuing the unit’s advancement over an individual’s private gain. And it ensures that for the success of the team, each man and woman watches one another’s back, hence, forging everlasting bonds that endure on and off the battlefield. From medical company commander in a combat support hospital to operational plans officer at Fort Detrick, to chairperson of the Combined Federal Campaign of Western Maryland, Mary Chizmar’s roles in military and public service have been dedicated entirely to the greater good. A selfless and loyal servicewoman, Mary has made sacrifices on multiple levels over the years, for she is not just an officer; she is also a military wife. Thus, for all of the time that she has been able to share with her husband as they travel the world, the two of them have also had to pass on opportunities that most couples would eagerly embrace. Nevertheless, they do so in a heartbeat, knowing that, as Mary puts it, “The needs of the Army supersede the needs of the individual.” Now, after two decades of service and sacrifice, Mrs. Chizmar finds herself in a new and exciting position leading a regional office of the Combined Federal Campaign, an annual workplace charity initiative through which federal employees are given the opportunity to pledge money to Mary R. nonprofit organizations of their choice. She takes on this role, like any other, with strength and determination, and Operational Plans Officer looks forward to helping her fellow servicemen and women U.S. Army Garrison make positive contributions to the world around them. Fort Detrick, MD

Chizmar

How do you hope to contribute to your company/industry, or what do you hope to change? By helping others be more open to doing different things, helping them understand what’s expected of them, and seeing if it can be done in a different way to ensure better results. Which job or position do you feel has contributed most to your professional development? I was medical company commander in a combat support hospital. At this time, we were in a development stage in the Army. One thousand soldiers were under my command, and I was responsible for managing a 296-bed Level 1 trauma center. What are your short- and long-term plans for ensuring your future success? I was just named chairperson of the Combined Federal Campaign of Western Maryland. I intend to run the campaign successfully and offer federal employees an opportunity to give back to the community. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? While interning at an inpatient pediatric facility, I realized that everyone comes from a different place. You need to understand [others] before you can be understood. How have you found that your character traits have helped you to successfully respond to certain situations? My evaluations have stated that loyalty and integrity are my strongest characteristics. I always stand up for what’s right. 139

Dorriss E.

Smith

Colonel (Retired) U.S. Air Force Stockton, AL

n August 31, 2010, President Obama proclaimed the end of Operation Iraqi Freedom, marking the official closing of an extremely bloody chapter in American and Iraqi history. Just over a year later, on October 21, 2011, the president announced the full withdrawal of troops from Iraq. The announcement came with a collective sigh of relief breathed by thousands of family members and friends who could finally rest easily knowing that their loved ones would soon be returning home. In the eyes of many, this withdrawal would not have been possible were it not for the sacrifices of troops like Col. D.E. Smith and his fellow police trainers, who worked tirelessly to ensure

140

that Iraq’s national and local security forces would be well-equipped to keep their country’s streets safe after American troops had gone. Before his deployment to Iraq, Dorriss served as first lieutenant of the 3750th Security Police Squadron at Sheppard Air Force Base in Texas, and as captain of the 432nd Fighter Wing at Misawa Air Base in Japan, the 36th Security Forces Squadron at Andersen Air Force Base in Guam and the 14th Security Forces Squadron at Columbus Air Force Base in Mississippi. In 1999, he was promoted to the rank of major and began working at Langley Air Force Base in Virginia. From there, he would go on to serve the Directorate of Operations at the Pentagon and soon attain

the rank of lieutenant colonel. Over the course of his long and brilliant career, Dorriss received 16 of the military’s highest decorations. During his time in Iraq, Col. Smith was one of several commissioned officers charged with the incredibly difficult assignment of directing operational transitions from U.S. to Iraqi security forces. In doing so, he was tasked with ensuring the growth, success and professionalism of Iraqi police officers in the country’s 18 provinces. In 2010, he was forced into retirement by injuries and illnesses sustained while overseas, but the legacy of his service would not soon be forgotten, as he returned home to Stockton a heroic role model for future generations of servicemen.

n 1985, the United States Postal Service employed approximately 800,000 individuals and operated with a budget totaling $32 billion. As the agency’s second in command at that time, Jackie Strange held one of the largest non-military positions in the world. The first woman ever appointed to this coveted executive post, she saved the USPS billions of dollars by instituting innovative cost-cutting programs. Born to a close-knit family grounded in strong Christian values, Jackie developed a passion for teaching and helping others very early in life. She graduated from Georgia Teachers College in 1947 with a Bachelor of Science in education, having earned an award for unselfish leadership in her senior year. This would not be the last accolade she received from the school; almost half a century later in 1989, the college, now known as Georgia Southern University, Jackie A. bestowed upon Mrs. Strange an honorary doctorate. It was Deputy Postmaster General (Retired) undoubtedly a humbling experiUnited States Postal Service ence, but perhaps not so much as Pittsboro, NC when two years earlier, she received the Benjamin Franklin Award, the highest honor given by the USPS. Recognizing Jackie’s unparalleled ability to affect widespread organizational change, the postmaster general of Australia, a Mr. McQuitty, invited her to travel halfway around the globe to train postal workers in his homeland. She gladly accepted the offer and was so successful in her efforts that her training regimens were soon adapted by agencies throughout the Australian government. In 2011, Jackie, now retired for some 24 years, decided to document her life’s journey in a memoir titled “Ms. Deputy Postmaster General: How Trusted Leadership, Courage, & Innovation Impacted the Postal Service.” To read an excerpt from the book and order a copy, visit http://www.amazon.com/Ms-Deputy-Postmaster-General-Innovations/dp/1453530568.

Strange

What or who inspired you? My parents, Charles and Mae Anderson, because they lived a Christian life and practiced what they preached, showing me honor, trust and integrity. Also, ministers William B. Lawrence and Samuel Wells. What kind of legacy do you want to leave? That I made a difference in the lives of so many people. I’d like to be remembered by my peers as a trusted leader and an innovator. If a movie were being made about your life, what would the title be? “No Compromises.” 141

GOVERNMENT & MILITARY

n 2012, an electoral year sure to have major implications for the direction of the country, Ann Vaughan sought to reclaim her seat on the Alamance County Board of Commissioners. Having worked as a public school teacher for almost 40 years before running for office, Ms. Vaughan is anything but a career politician. She is, however, a lifelong servant of the public good.

Ann

Vaughan

Former Commissioner Alamance County Mebane, NC

After graduating from the Richmond Professional Institute of the College of William and Mary with a Bachelor of Science in applied psychology, Ann began what would become a 37-year career as an educator. She later became certified as a secondary school teacher and instructed students, grades nine through 12, in a wide range of disciplines, including psychology, sociology, economics, law and politics. Today Ms. Vaughan continues to recognize the importance of a good education. Pointing out that new high school courses in subjects such as computer programming, biomedical technology, digital media, and engineering design open doorways to a plethora of greater economic opportunities, she rallies, “We all want higherpaying jobs in the county; let’s provide the workforce for them!” A former officer of the Alamance Citizens for Education, she has also been involved in many other areas of public service, sitting on the Alamance County Planning Board, Criminal Justice Partnership Advisory Board and social services board, and participating in meetings of various other committees. Ann Vaughan understands that any economy is only as strong as its workforce and that the 21st century economy demands workers with a new set of skills. Hence, she will continue fighting to ensure that her county’s young people are able to receive the best and latest career training available. 142

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Linda J. Benedetto Annuitant (Retired Auditor) Pennsylvania Department of Education Harrisburg, PA

How did you hope to contribute to your industry? I really believe that there is an opportunity to provide more meaningful professional development for teachers and administrators, and that’s what I’ve been working to do since 1989. Which job or position do you feel has contributed most to your professional development? I was the program coordinator for the Governor’s Urban Academy for 10 years and found it very rewarding because I was able to stay in touch with school administrators and teachers to find out what they needed, what they liked, what they could use, and how they were able to turn around the professional development we gave them and use it with their kids so that they could learn at higher levels. How have you found that your character traits have helped you to successfully respond to certain situations? I’m not above doing anything myself. I do a lot of data analysis and report writing. I’m sure there are a lot of people who rely on others [to handle these tasks], but I think it gives me a better understanding and puts me in a better position to make recommendations on improvements … what you see is what you get. I’m not pretentious and people always know where they stand with me.

he U.S. Navy is recognized around the world as one of the most advanced and disciplined military forces of the modern era. Depsite its many technological advantages, this armed forces branch, like any other, is only as strong as its soldiers and their training. The Naval Education and Training Security Assistance Field Activity (NETSAFA) plays a major part in furthering the Navy’s international reputation by coordinating naval training and support for governments and other organizations abroad. As the agency’s financial programs manager, Marsha Bush oversees and facilitates some $350 million in military sales between foreign countries and the U.S. Department of Defense (DOD). The wife of a former naval serviceman who now works on oil rigs in the Gulf of Mexico, Marsha has experience as a farmhand, bookkeeper, parts saleswoman, motorcycle mechanic, babysitter, clerk, secretary, accountant, researcher and budget analyst. Before being hired by NETSAFA, she served as an accounting technician for the Defense Financing and Accounting Services. A member of the American Society for Military Comptrollers, she has learned a great deal by attending national conferences and networking with others working in various segments of the DOD.

Marsha Bush Financial Programs Manager U.S. Navy Pensacola, FL 143

GOVERNMENT & MILITARY

Harvey DeGraw Manager of Safety and Standards (Retired) Federal Aviation Administration New York, NY

former U.S. Marine and aviation expert with international experience, Harvey DeGraw retired from the Federal Aviation Administration after 45 years as a civil engineer providing safety consulting services for airports. Assessing facilities for building standards at the design and construction phase in order to ensure quality, Mr. DeGraw completed significant projects throughout the United States as well as in Spain, Germany, India, Barbados and Switzerland. Trained in airspace modeling for runways and terminal buildings, he has taught and trained engineering personnel in designing spaces for maximum safety and efficiency. As for his own education, he holds a B.S. in civil engineering and an MBA and completed postgraduate coursework in urban planning, management dispute resolution and economics. Though one of his self-proclaimed greatest achievements was contributing to the final completion of runways at Dulles International Airport in the 1960s, today Harvey finds it equally rewarding to share his expertise at the benefit of budding professionals who, as he once did, find themselves faced with an amazing opportunity to improve the travel industry for years to come.

armine Fasulo may have signed on at the U.S. Postal Service because of the excellent benefits and retirement plan the company offers, but it is his exemplary customer service and relationship-building skills that have kept him there for more than 20 years. After all, his job as window clerk entails much more than simply selling stamps. Whether mailing packages, processing money orders or providing general assistance to the residents of Everett, Mass., Carmine tackles each facet of his workload with the consistent goal of performing to the best of his ability. This effort is in turn recognized by his customers and managers, who find Carmine reliable and easy to engage. Unwilling to let a sometimes stationary workday lead to a sedentary lifestyle, he keeps himself active by regularly exercising and challenges his mind by reading mystery novels. A graduate of Bryant & Stratton College, he holds an Associate of Science in accounting.

Carmine Fasulo Window Clerk U.S. Postal Service Everett, MA

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Marion Elizabeth Primas, Ph.D. Senior Public Health Advisor U.S. Department of Health and Human Services Silver Spring, MD

What has been your greatest professional inspiration? Starting out at the National Institute of Mental Health has been a great inspiration. I was so excited about the information I acquired and felt honored to be working there. It chartered the rest of my career and made me compassionate toward and intrigued by the health care profession. How do you stay current in your profession? I stay current by reading and understanding the nature of mental health research. The fact that I am still intrigued by health care keeps me reading the research in the first place. What kind of legacy do you want to leave? I’d like to leave the legacy of someone who opened up to her dreams and was true to herself. Do you attend professional seminars or conferences? Yes, I do. Webinars make it easy to stay active in the field. I’ve also traveled to several meetings in rural health centers all around the country. What advice do you offer to someone starting out in your industry? Patience and research are the most important aspects of health care. Time management and attaining as much information as possible become parts of any health care professional’s daily routine.

Which job or position do you feel has contributed most to your professional development? [That of ] joint planning officer because it gave me the chance to work with all the branches of the military and do great work for the armed forces. What are your short- and long-term plans for ensuring your future success? I would like to work in Germany, which is one of the only places I haven’t worked yet. In the long term, I intend to become a member of the Senior Executive Service. What, if anything, surprised you after you entered the workforce? I’m entertained every day. The people I meet on the job are surprising and interesting individuals. Was there ever a personal matter or issue that came into conflict with your professional endeavors? No, I always gave my career and my education my full attention because I want to be the best I can be all the time. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? I remember that what is going on is usually happening for a reason and take some lesson away from each experience.

Marguerite E. Taylor Traffic Management Specialist U.S. Department of Defense Lorton, VA 145

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What has been your greatest professional accomplishment to date? Helping my agency become more cost effective in many areas. We moved in with another state agency, which cut our rent in half and saved us having to pay for parking, security and technical support. Also, I started a group of similar agencies â&#x20AC;&#x201D; there are 13 adjudicatory agencies in the state â&#x20AC;&#x201D; to share ideas and train judges. Finally, I requested that the governor allow us to be adopted by a larger agency for training required by state executive order. Some classes cost $5,000 per agency. Our agency of four people was adopted by the Department of Transportation, reducing the cost of our classes to about $35 per person. It worked really well.

Judy McKenzie Wall Board Member (Retired) Eastern Washington Growth Management Hearings Board Chelan, WA

What is the most rewarding aspect of your career? Watching the changes made for the betterment of the agency and being brave enough to work toward that outcome. I went to many meetings involving possible changes to our agency and lobbied for the cities and counties to have more time to work on comprehensive plans if they mediated in good faith. The law was changed, and we were given the time needed to do the job as long as we held public meetings and maintained continual communication with all parties involved.

Who has been your greatest professional inspiration? A YMCA camp counselor was the first person to hire me and my greatest inspiration because [I was mentored] every summer for 10 years. My neighbor was in the Royal Canadian Mounted Police and was an inspiration to me in the area of policy. Whom do you hope to inspire? When I network with young people in college, I tell them about police work and encourage them to obey the law. What kind of legacy do you want to leave? I am practical, honest and straightforward. I do not mince my words. How do you stay current in your profession? I research on the Internet and use the e-learning site through [the organization]. I also attend internal and external mandatory training. What advice would you offer to someone starting out in your industry? Show people respect and follow the Golden Rule, even if someone has a criminal record. Always keep your composure. 146

Patricia M. Williams Senior Policy Analyst Government of Canada Ottawa, Canada

GOVERNMENT & MILITARY

Alexe M. Baker, RNC, BSN, MA, MSW

Glen Beache

Obstetrics and Gynecology Nurse Practitioner (Retired) U.S. Air Force Nurse Corps Grovetown, GA

Chief Executive Officer SVG Tourism Authority Kingstown, Saint Vincent and the Grenadines

Since retiring from the U.S. Air Force at the rank of lieutenant colonel, Alexe Baker has earned a Master of Arts in public administration from Ball State University and a Master of Social Work from The University of Kansas and put the knowledge she attained in acquiring these degrees to excellent use as a public speaker and advocate for veterans and military families. A lifetime member of the Delta Sigma Theta Sorority and Tuskegee Airmen, Inc., she extends her reach into the community by also volunteering with the VFW, The American Legion and several other organizations.

Brimming with lush vegetation, miles of beautiful blacksand beaches and crystal-clear waters, Saint Vincent and the Grenadines is a leading destination for travelers seeking to enjoy life on the Caribbean Sea. As head of the nationâ&#x20AC;&#x2122;s tourism and hospitality agency and the former minister of tourism, Glen Beache recognizes that a picturesque skyline and warm weather are not enough to keep visitors returning to the islandsâ&#x20AC;&#x2122; shores every year. Thus, he implements marketing and public relations initiatives aimed at promoting a positive image of the country and attracting newcomers with luxurious accommodations, water sports, cave tours and much more.

Marilyn J. Branham

Jerry Casey

Office Supervisor State of Michigan Lowell, MI

Customer Service Supervisor United States Postal Service Alameda, CA

In the eyes of Marilyn Branham, a civil servant for more than 35 years, helping the public is not just a job; it is a moral and social responsibility. The recipient of numerous government-issued certificates of merit and appreciation, she believes that if more people strived for success ethically, many social, economic and environmental problems would be solved.

After retiring from the U.S. Navy, Jerry Casey wanted to continue working with the government, and so began a career with the postal service. He is a standout among his peers best noted for his persistence, a quality that earned him numerous commendations while serving in the military. As he moves forward in his current role, Jerry hopes to be promoted to district postmaster.

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GOVERNMENT & MILITARY

Debbie Anziano DeLeon

Charles E. Geitner

District 2 Commissioner Ingham County Lansing, MI

Coordinator Veterans History Project Fullerton, CA

History shows that many of the most effective government officials come not from political backgrounds, but rather from nonpartisan civic endeavors such as social service and other forms of community outreach. Such is the case with Debbie DeLeon, who is now in her 11th year as an Ingham County commissioner. Before becoming involved with the Michigan House of Representatives in the late ‘90s, Ms. DeLeon spent many years as an outreach worker, assessing the needs of tribal communities, organizing workshops, and acting as a liaison between Native American leaders and various state agencies.

Many of the facts about America’s military operations are reported in newspapers and later logged in the annals of history as recorded in textbooks and other writings. However, it is the oral tradition of the war story that best captures soldiers’ individual combat experiences and the unique feelings that accompany them. Charles Geitner, who attended college on benefits of the G.I. Bill, is deeply committed to promoting social studies education and preserving the personal accounts of U.S. veterans. That’s why he teaches high school students to interview ex-servicemen as part of the Library of Congress’ Veterans History Project.

George G. Husted

Eugene Lujan

Commander O-5 (Retired) U.S. Navy Parma, MO

Chairman Pueblo of Santa Ana Gaming Regulatory Commission Bernalillo, NM

Retired Navy Commander George Husted has been happily married to his wife, Sidney, for nearly 60 years. The two first met in Sidney’s hometown of Fort Worth, Texas, where George was initially stationed. However, as a long military career is rarely stationary, the couple did quite a lot of traveling over the years. They seem to have made a habit out of it, though, as today they continue to traverse the country, taking in the sights and returning home with albums of pictures to share with their 10 grandchildren and two great-grandchildren.

After working for Sandia National Laboratories for 27 years, Eugene Lujan entered retirement and began serving in his current role, which he was appointed to by his tribe. Growing up on a reservation, he was raised to celebrate his culture and proudly serve his country. As head of the commission, Eugene oversees the governing body regulating casino activity to ensure compliance with all regulations and standards of the National Indian Gaming Commission. By bringing revenue onto pueblo lands through safe entertainment, he hopes to revitalize his community.

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GOVERNMENT & MILITARY

Cindy L. Malloy

Deborah McCrory

Paralegal U.S. Department of Defense Barstow, CA

Project Manager Federal Emergency Management Agency Westchester, IL

Supported by a background in human resource policy development and a bachelor’s degree in paralegal studies, Cindy Malloy works in a government post, focusing on employment law. Her past experience has provided her with a solid professional foundation as she researches legal precedents on a case-by-case basis, responds to discovery requests, and handles legal reports for the Marine Corps Logistics Command in Albany, Ga. Cindy is also an award-winning fiction writer who enjoys playing the piano and hopes to inspire others to keep open minds and never quit learning.

Having developed an expertise in inventory management during more than 20 years with Ace Hardware, Deborah McCrory now takes her acquired skills, inherent leadership talents and organizational prowess to the public sector as a project manager with the Federal Emergency Management Agency. A graduate of the University of Illinois at Chicago’s Bachelor of Business Administration program, she served as Ace Hardware’s senior finance auditor from 1986 to 2010, completing annual finance and compliance reviews in addition to the numerous responsibilities she held as a warehouse manager.

Peggie Murray

Dwight “Ike” Nelson

Target and Operations Program Analyst U.S. Air Forces Central Command Tampa, FL

Logistics Specialist Logistics Consultants of Alaska Eagle River, AK

Peggie Murray enlisted in the military as a way of serving her country and carrying on the legacy of her father, a Vietnam War veteran. Little did she know that she would one day be providing humanitarian assistance to Third World nations. Nevertheless, it has been these types of non-combat operations that have stood out to her as highlights of her career. She is currently responsible for assisting in the implementation of the national action plan to combat terrorist financing, which responds to the national security threat posed by intranational terrorist insurgent funding. An avid quilter, she attended the International Quilt Festival in June 2012.

Sheer strength of will and a never-say-die attitude have helped Dwight “Ike” Nelson excel in the field of military logistics. He currently provides consulting services focused on purchasing, packaging and distribution strategies for small and large businesses, devising and implementing out-of-the-box concepts to address newly rising challenges. A veteran of the U.S. Air Force, he holds an associate degree from the Community College of the Air Force and enjoys the benefits of membership in the Air Force Association, Veterans of Foreign Wars, AMVETS and the Purple Heart Association.

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Jason Rochester

Tamara Scheffler

Chaplain U.S. Navy Elizabeth City, NC

Joint Forces Superintendent U.S. Air Force Perry, GA

As a military chaplain, Mr. Jason Rochester conducts religious services and tends to the spiritual morale of approximately 2,000 troops and their families. Rochester attained a Bachelor of Arts in political science at The Citadel in 1999 and a Master of Divinity at The Southern Baptist Theological Seminary in 2003. It was his lifelong dream to serve in both the ministry and the military, and he feels blessed to be able to do exactly that. Jason likes to spend his time off fishing, hiking or reading.

Chief Master Sgt. Tamara Scheffler represents the technical backbone of the U.S. Air Forceâ&#x20AC;&#x2122;s Headquarters Readiness Management Group. With masterâ&#x20AC;&#x2122;s degrees in information technology and computer information systems behind her, Tamara oversees the highly sensitive work of nearly 500 reservists. She has been stationed at numerous Air Force bases throughout her career and even served at the U.S. Department of Defense headquarters in the Pentagon. A decorated officer, she has received a Meritorious Service Medal and an Achievement Medal, each with one oak leaf cluster.

George Dublin

Lorissa Wetzler Procurement Technician South Dakota Army National Guard Rapid City, SD Lorissa Wetzler has dedicated her career to serving her country and currently works in purchasing and contracting for the U.S. Property and Fiscal Office of the South Dakota Army National Guard. In her position, she is responsible for writing and administering contracts. A capable manager and leader, she is the first sergeant for the 129th Mobile Public Affairs Detachment. She holds a Master of Science in strategic leadership, a Bachelor of Science in applied management, and a Bachelor of Science in business administration. Her goal is to advance to the rank of sergeant major.

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Gunnery Sergeant (Retired) U.S. Marine Corps Fresno, CA Sgt. George Dublin was the exact type of selfless leader that makes the U.S. Marine Corps one of the most highly esteemed and effective military organizations on the planet. During his extensive service, he experienced many opportunities for personal advancement, but it was the act of helping his subordinates excel and achieve promotions that gave him the greatest satisfaction.

Pamela Forbes

Director, Acquisition Support U.S. Department of Homeland Security Triangle, VA In a public service career spanning more than 25 years, Pamela Forbes has lent her business acumen and project management expertise to numerous branches of the federal government. Since 2007 alone, she has worked with the U.S. Department of the Treasury, Department of Defense and Department of Homeland Security. Her specialties range from change management to workforce development.

GOVERNMENT & MILITARY

Rose M. Grimmett

First Sergeant (Retired) U.S. Army Milford, IN

Program Liaison Officer Government of Nunavut Arviat, Nunavut, Canada

Hannah Muckpah

Charles H. Sweat Jr.

For 21 years, Cyrus McAllister was part of a U.S. Army unit that repaired, maintained, disassembled and built nuclear weapons. His duties during his time may not have been typical of a serviceman, but his loyalty, resolve and ability to lead most definitely were. Since his retirement, Mr. McAllister has continued to help safeguard others as a civilian member of the Indiana Sheriffs’ Association.

Nunavut, Canada’s newest and largest federal territory, was officially separated from the Northwest Territories in 1999. Located in one of the most remote regions of the world, many of Nunavut’s towns are accessible only by air, water or snowmobile. Reviewing vehicle registration information and reporting on local revenue, Ms. Muckpah serves as a liaison between Arviat, the territorial government and 16 other predominantly Inuit communities.

Former Walterboro mayor and city councilman Charles Sweat Jr. is both a walking history textbook and a lifelong champion of his local environment. The grandson of Howell Sweat, also a former mayor, Charles was one of the key players in establishing the Great Swamp Sanctuary, a popular nature-based attraction that offers visitors the ultimate South Carolina Lowcountry experience.

Nickie A. Vigil

Diane E. Watson, Ph.D.

Ida M. White

In 1979, Nickie Vigil became the first female graduate of the New Mexico Military Institute (NMMI). Today she manages the school’s fundraising efforts, maintains communication with donors, and collaborates with the NMMI Alumni Association. Of her three children, two are also graduates of the institution. Nickie has served on all the governing boards at NMMI and was inducted into the Alumni Hall of Fame in 2008.

Former Congresswoman Dr. Diane Watson represented California’s 33rd Congressional District and its constituents from 2003 to 2011. During this time, she developed and implemented polices for health care, social services, education and housing, and took an active role in the Committee on Foreign Affairs. Prior to her political career, Dr. Watson taught in Los Angeles public schools.

Supervisory Staff Administrator 490th Chemical Battalion U.S. Army Reserve Anniston, AL The best supervisor is one who has a solid grasp on rules and regulations, a sincere respect for the chain of command, and perhaps most importantly, the ability to build meaningful relationships with those under his or her supervision. Rose Grimmett possesses each of these qualities and strives to bring them to the forefront as she oversees both military and civilian employees.

Director of Development New Mexico Military Institute Roswell, NM

Cyrus R. McAllister

Representative (Retired) United States Congress Washington, D.C.

Chief of Staff Federal Emergency Management Agency Saint Thomas, U.S. Virgin Islands Ida White is a FEMA official, a retired educator, an author, and a beauty pageant contestant who recently appeared in a critically acclaimed documentary. The film, “Pretty Old,” was named Best Documentary at the 2012 Santa Barbara International Film Festival. Ms. White’s book, “ABC’s of My Senior Life: Laugh and the World Laughs With You…” is available on Amazon.com.

Mayor (Retired) City of Walterboro, SC Walterboro, SC

Debra A. Worden

Veterans Affairs Director St. Clair County Port Huron, MI A veteran of the U.S. Air Force, Debra Worden remains a servant of the public as a veterans advocate for St. Clair County, Mich. In this role, she formulates development strategies regarding benefit claims to ensure that veterans and their families receive the assistance they earned and deserve. Debra is also active with The American Legion and local veterans’ organizations.

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HEALTH & WELLNESS

Roy A.E.

BAKAY , MD

Physician, Professor Rush University Medical Center Chicago, IL

efore Roy Bakay ever entered medical school or picked up his first neuroscience textbook, he dreamed of one day becoming involved in space medicine, which deals with the physiological effects of space travel on astronauts. This exciting field, equal parts fascinating and challenging, revolves around that which is foreign and relatively unknown to the majority of the populace. Therefore, to advance in it one must be more than studious — he must also 152

be willing to make leaps of faith and go where no man has gone before. Dr. Bakay’s studies eventually took him away from space medicine and into neurosurgery. Nevertheless, he has been able to thrive in this similarly demanding area as both a researcher and a practitioner, precisely because he is unafraid of stepping outside the realm of the widely understood to explore those ideas and methods that are considered controversial by many. A neuroanotomical researcher specializing in functional neurosurgery — or the

discipline dealing specifically with mind-body interaction — Dr. Bakay has seen tremendous success in treating patients through the use of deep brain stimulation, which involves the implantation of a device that sends electrical impulses to specific parts of the brain. These devices have so far been used to treat depression, epilepsy and chronic pain, and are being considered for helping people battle diabetes and obesity. Perhaps even more groundbreaking is Dr. Bakay’s work in gene and stem cell therapy. Driven by an overall desire to improve the lives of patients, he strives to make what was once considered impossible possible and has begun doing so by restoring functionality among people with severe disabilities. Apart from research and practice, Dr. Bakay dedicates approximately 10 percent of his time to teaching and working with others in the world of academia. An award-winning professor of neurology, he serves as the vice chairman and residency research director of Rush University Medical Center’s departments of neurosurgery and pharmacology. He also sits on the editorial board of the Journal of Neurosurgery, has authored hundreds of journal articles and book chapters on topics like neural transplantation and computer-brain interface, and is the brains behind the textbook “Movement Disorder Surgery: The Essentials.” For more information on Dr. Bakay, his ongoing work and his past experience, please visit www. drroybakay.com.

How do you hope to contribute to your industry, or what do you hope to change? I would like to be able to spend more time on clinical research, and acquire better funding from federal agencies to support that type of research … not necessarily grants, but permission and money to conduct patient studies. There are a number of studies that could be done, but nobody does them because nobody pays for them. You have to prove [a treatment method] is effective, but you can’t do so if you haven’t had a chance to study it, and the study money is really becoming quite tight. It’d be nice for Medicaid and Medicare to allow us to conduct studies on whatever topics we deem appropriate. There are small things like studies on stimulation to correct obesity, but nobody is going to pay for that — so where are we going to get the funding and the utility in the future if what can be done is restricted further and further? In the past [money] wasn’t such a big factor, but now it is the factor. 153

HEALTH & WELLNESS

Marcia L.

GOODMAN, Ph.D.

Medical Resident Knox Cardiology Practice Hartford, CT

‘‘I

f at first you don’t succeed, you must persevere. Follow your dreams and never give up. There is no obstacle too large to overcome.” These three simple sentences offer not merely sound advice, but life lessons everyone can learn from in their own way. They are also just a few of the many insights Dr. Marcia Goodman and her story have to offer, for truth be told, she has accomplished enough to fill at least two lifetimes. That of an entertainer, philanthropist, scholar and medical professional all rolled into one, hers is a story that defies conventional classification. In a long and lauded entertainment career spanning both theater and television, Marcia was fortunate to work with some of the brightest stars of either medium, and yet, she never let brushes with fame jade her passion for the arts or corrupt her admirable belief that they are meant for all to take part in and enjoy. An assistant director of the Broadway sensation “That Championship Season,” she also appeared in a production of “The Taming of the Shrew” and worked on the soap opera “Another World,” which aired for multiple decades. She even managed a small community theater for a time. 154

A longstanding member of the Order of the Amaranth, Marcia is a devout believer in the Golden Rule. As such, she has never been one to shirk what she sees as her duty to her fellow man. Instead, she has made contributions in one form or another to a lengthy list of charitable organizations, religious groups and various worthy causes, including the American Red Cross, the American Diabetes Association, the National Wildlife Federation, the ASPCA and the Order of the White Shrine of Jerusalem. This is not to say, however, that her philanthropy is limited to donations or volunteerism. As a resident and lab technician at St. Francis Hospital, she works in a capacity that allows her to help people every single day. It is in fact just another step forward from her past medical experience, which includes 15 years as a registered nurse in Bermuda and the West Indies.

155

Howard H.

RUSSELL Jr., MD

Physician New Orleans, LA

ore than seven years after getting struck head-on by one of the most devastating hurricanes in American history, the city of New Orleans is finally beginning to get back on its feet. Though there is still certainly much to be done, the city is now, at least according to some experts, on the path to making a full recovery. While an influx of business-savvy, if opportunistic, investors has surely played a major part in the city’s economic turnaround, one is forced to wonder whether the city would have survived at all were it not for the convictions and sense of community held by longtime citizens like Dr. Howard Russell. Before and after the storm 156

hit, Dr. Russell was in action, mobilizing fellow health care professionals and assisting in the evacuation of hospitals, nursing homes and other medical centers throughout New Orleans. Though he was able to save countless patients’ lives by helping them escape harm’s way, he too was eventually forced to leave the city as both of his homes were totally destroyed. However, it wasn’t long before he was back. As a matter of fact, Dr. Russell is said to be one of the first physicians to return in the wake of the storm. Although crisis management is a skill set that comes with the territory of his profession, Dr. Russell was able to draw additional strength from his experience as a director in the U.S. Public Health Service Commissioned Corps from 1967 to 1969. A member of the Louisiana

State Medical Society as well as the American College of Physicians, Dr. Russell now serves as the medical director of two nursing homes. He also runs a private practice, through which he goes above and beyond the call of duty by making house calls for the elderly and providing discounted or even free services to those patients who cannot afford to keep up with rising health care costs. Having treated individuals both young and old, Dr. Russell is fortunate to possess a diverse background that includes experience and training in internal medicine, allergy medicine and nephrology. Though he is now over 70 years old, Dr. Russell remains determined to continue practicing medicine for years to come, having promised his wife he would do so for as long as his own health allows.

HEALTH & WELLNESS

How do you hope to contribute to your industry, or what do you hope to change? I’d like to serve as an example for younger doctors. My patients expect high-quality health care, so I strive to be the best I can. Furthermore, I take care of patients who have financial concerns, and hope to influence other physicians to care for all patients, regardless of their monetary constraints. Could you tell us a little bit about yourself? What is your educational background and past work experience? What are your interests? I am compassionate, easygoing and very strong in my convictions, and probably have a better understanding of human mortality than most people. In 1963, I earned an MD from the Tulane University School of Medicine, where I would later return to work as a clinical professor of medicine. I enjoy writing poetry and find it very therapeutic. How did your education and training help prepare you for what you do? My education provided with me a vast knowledge and understanding of science and medicine, while my first residency taught me how to apply the knowledge I’d acquired. Studying internal medicine gave me a variety of career options. Which job or position do you feel has contributed most to your professional development? There are two: running my own private practice and working as the medical director of two nursing homes. In my private practice, I treat patients of all ages. At the nursing homes, I provide end-of-life care. What are your short- and long-term plans for ensuring your future success? I will continue doing what I’m doing. I have practiced medicine for so long, worked in so many different areas, and conducted so much research that I can tell when I’m on the right path. Do you foresee any big shifts or changes approaching in your industry? As science progresses, pharmaceutical drugs are being developed for everything and more and more people are taking these medications. Doctors need to concern themselves with the patient’s overall health, rather than write a new prescription for each and every symptom. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? I believe in a creator and love nature. Looking at the trees helps me find peace. How have you found that your character traits have helped you to successfully respond to certain situations? I’m trustworthy and respectable, so my patients usually listen to what I have to say and take my advice to heart. 157

HEALTH & WELLNESS

Judith M.

Allen, RN, MS

Patient Care Manager VistaCare Hospice Sparks, NV

t VistaCare Hospice, a wellcoordinated team of health care professionals and volunteers is dedicated to providing skilled end-oflife assistance to patients through routine in-home visits, respite care, continuous care, and inpatient services at various local facilities. A staff of social work professionals is also available to help families cope with the spiritual, emotional and financial strain associated with their loved one’s conditions, which Judith Allen helps to manage. Fortyseven years as a registered nurse have taught her much about human nature and how genuine compassion can help heal even the most severe ailments. In her supervisory role, she oversees nurses, social workers and spiritual care workers who educate patients and their families under a philosophy of comprehensive care that extends beyond simply administering treatments. In addition to working one on one with patients, Judith teaches at a long-term facility that equips staff members with knowledge of Medicare and other insurance benefits, jobspecific training, and behavioral expectations for dealing with patients’ unique situations. Her own education, which includes a B.S.N. from D’Youville College and a master’s degree in human resource and organizational management from the University of San Francisco, is a blend of hard academics and real-world experience that she consistently strives to improve and build upon. That same experience, partially gained through her time serving as a colonel in the Army, is one aspect of her career that she feels grateful to have earned. Though the relationships she forms with patients are usually temporary due to the nature of her work, Ms. Allen loves being able to meet new people and touch their lives, even if for just a short time.

Which job or position do you feel has contributed most to your professional development? As an officer in the U.S. Army Nurse Corps, I was always involved in ongoing education in leadership and continued training as job placements expanded. What are your short- and long-term plans for ensuring your success? My success now is in my retirement and working on my favorite projects — painting, doing historical work in our town and advising other communities, as well as assisting in the preservation of their historic cemeteries. How did your training or education prepare you for what you do? My work in the military and later in civilian positions was dependent on all of my education. 158

HEALTH & WELLNESS

oday, virtually all scientists and physicians agree that maintaining a proper diet is one of the cornerstones of a healthy lifestyle. However, the emphasis on nutritional eating habits was not always as prevalent as it is now. It wasn’t until the fitness craze of the 1980s that officials in America began to take a step back and give a good long look at the types of foods people put into their bodies every day, and in fact, the USDA didn’t issue its first food pyramid until 1992. Registered dietitian Catherine Angotti, on the other hand, has for her entire career been well ahead of the pack. In 1974 — coincidentally, the same year that Sweden’s original food pyramid was developed and published — Ms. Angotti became the first person to open a private nutritional consulting practice in the Washington metro area. Drawing from five years of clinical experience gained at Inova Fairfax Hospital, she provided clients with the kind of expert dietary advice and preventative care that only someone with her credentials and background could offer. Now in her 20th year as NASA’s director of occupational health, Ms. Angotti is the first female to hold this title longer than any of her predecessors. Although she has accomplished a great deal in this time, she is perhaps best known for developing and implementing agency-wide policies and programs related to the prevention, diagnosis and treatment of illnesses and injuries caused or aggravated by the work environment.

Catherine M.

Angotti, RD

Director of Occupational Health National Aeronautics and Space Administration Washington, D.C. .

How do you hope to contribute to your industry, or what do you hope to change? I hope to serve as an advocate for improving elder care and the health care system in general. I’d like to illuminate and eventually eliminate the disparity between the quality of care provided by Medicaid and Medicare, and shine a spotlight on the abuses that occur in the nursing care system. What’s the most important thing that you took away from your education? I took away that a knowledgeable person can help people physically, mentally and emotionally by improving their diets. One determined individual can make a difference. What, if anything, surprised you after you entered the workforce? I was very naïve before I entered the workforce. That changed when I landed a position in an intensive coronary unit and saw what kind of diets were ordinary among patients with heart problems. What do you feel has contributed most to your professional development? Starting my own business and winning the respect of the physician community. I only want what is best for my patients and I believe that helping others is a duty. 159

Dawn

Bodell, DO

Urologist Oregon Urology Institute Springfield, OR

n September 2011, the American College of Osteopathic Surgeons named longtime member Dr. Dawn Bodell chairperson of its Urological Surgery Discipline. For Dr. Bodell, who has been making headway as a specialist in urology, incontinence and pelvic reconstruction for more than a decade, this opportunity to further contribute to advancements in her field is surpassed in importance only by her direct commitment to the patients she sees through the Oregon Urology Institute. It is here that Dr. Bodell has expanded her excellent reputation for treating general urological problems such as stones, erectile dysfunction and bladder cancer. After completing a fellowship in female urology and voiding dysfunction at Cedars-Sinai Hospital in 2002, she went on to serve as medical director and principal investigator of the Oregon Urology Institute’s division of clinical research until 2008. Always at the head of the class, she had previously been chief resident at BiCounty Community Hospital in Warren, Mich., from 2000 to 2001. Dr. Bodell’s professional affiliations are not limited to the American College of Osteopathic Surgeons. She also enjoys membership perks of organizations such as the American Osteopathic Association, the International Society for the Study of Women’s Sexual Health and the Oregon Medical Association, and sits on the board of Osteopathic Physicians & Surgeons of Oregon. Certified as an osteopathic physician and surgeon by the Oregon Board of Medical Examiners and as a urological surgeon by the American Osteopathic Board of Surgery, she holds a Doctor of Osteopathy from the Kirksville College of Osteopathic Medicine.

How do you hope to contribute to your industry, or what do you hope to change? I hope to improve quality of life for people who suffer from enlarged prostates and incontinence. What are your short- and long-term plans for ensuring your future success? I am always reaching for the stars. I want to do my best as a physician, a mom and a horseback riding competitor. I plan on being able to jump three-foot fences. Which job or position do you feel has contributed most to your professional development? My fellowship is what helped mold me. I completed it under the mentorship of Dr. Gary Leach. What’s the most important thing that you took away from your education? I learned to persevere until the job is done, that I should do no harm and start conservatively at first, and that there is always a differential diagnosis for everything. How have you found that your character traits have helped you to successfully respond to certain situations? I am compassionate and strong-willed, and I take pride in all I do personally and professionally. I am able to accept constructive criticism and turn that into a positive. I remain determined and appreciative. 160

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Stephanie C.

Buck-Haskin, MD, FACOG

Obstetrician, Gynecologist Stephanie Buck-Haskin, MD, P.C. Great Neck, NY

r. Stephanie BuckHaskin is a fellow of the American College of Obstetrics and Gynecology with an MD from New York Medical College. Her private women’s health care practice, now operating for more than a decade, is certified by the American Association for Accreditation of Ambulatory Surgery Facilities. Furthermore, she has served as an attending physician and assistant professor at the Hofstra North Shore-LIJ School of Medicine at Hofstra University since 1988. In spite of all these credentials, what has made Dr. Buck-Haskin a success in her field is something much closer to her heart than any professional stamp of approval. It is her motherly nature and down-to-earth approach that makes patients feel comfortable,

thus keeping them coming back for future visitations and generating streams of referrals. After attaining an MD in 1981, Dr. Buck-Haskin went on to complete an internship and residency, both in the department of obstetrics and gynecology at the Brookdale University Hospital and Medical Center in 1985. However, for her, there has been no greater learning experience than the many trials of motherhood. A maternalfetal medicine specialist, she often treats patients with a history of recurrent pregnancy loss, preterm birth or other obstetric issues. By relating to them on a personal level with empathy and compassion, she helps curb the stress and emotional difficulties that can accompany or compound such complications. Thus, rather

than come across as some stiff authority figure or cold-hearted bearer of bad news, she is seen as just another regular person, one with whom patients can share their questions and concerns openly without fear of judgment or reproach. While Dr. Buck-Haskin intends to continue treating patients from her practice’s Great Neck and Forest Hills locations for the foreseeable future, she looks forward to the day she addresses her daughter with the title of “doctor.” Currently a first-year medical student, Stephanie’s progeny is considering a career in either emergency care or dermatology. No matter which field she ends up going with, one thing is certain: she will ultimately take to her profession with the same personal touch that has defined her mother’s work. 161

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Kimberly M.

Cangro, CHPN, CLNC

Registered Nurse United Hospice of Rockland New City, NY

imberly Cangro is much more than just another nurse; she is a friend to strangers, with a warm heart and a shoulder to cry on for all who need it. Though the same could be said for many of the best medical professionals, as an end-of-life care specialist, Ms. Cangro provides these comforts when they are needed most. Furthermore, she ensures that every patient under her supervision â&#x20AC;&#x201D; she sees anywhere between 12 and 15 each week â&#x20AC;&#x201D; is treated with the utmost respect, making sure that when their time comes they can pass comfortably, at peace and with their dignity intact. The year was 1999 when Kimberly graduated from SUNY Rockland Community College with an Associate of Science in nursing. She soon thereafter became a registered nurse and landed her first position at United Hospice of Rockland, a community-based nonprofit that provides care and support to thousands in Rockland and lower Orange counties. In 2007, she attained the certified hospice and palliative nurse (CHPN) designation, indicating that she had successfully demonstrated all of the skills, knowledge and character traits necessary to meet the physical, psychological, emotional and spiritual needs of patients and families dealing with life-limiting illnesses. Indeed, one of the most important aspects of Ms. Cangroâ&#x20AC;&#x2122;s work is the compassion she offers to the bereaved, counseling the griefstricken and quelling their anxieties with unconditional kindness and support.

How do you hope to contribute to your industry, or what do you hope to change? I would like to educate people on the end-of-life cycle. I want families to be able to trust in me to help improve quality of life for the patient. I also want to let people know when to seek help from a hospice. What position do you feel has contributed most to your professional development? Working in hospice nursing, because it showed me how to provide care to entire families. I chose to work in this field because I knew I was a natural caregiver and that I could help make death peaceful for patients. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? My training prepared me for anything I would encounter on the clinical side of things. [Dealing with] the emotional aspect, however, is something that is learned with more hands-on experience. I think there is a natural, gradual acclimation to the environment. 162

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Sheldon

Davidson, MD

Physician West Valley Hematology-Oncology Medical Group Sherman Oaks, CA

here are pools of ideas and concepts specific to each industry. In any field, one’s success relies in part on his or her ability to draw from and contribute to this collective knowledge. This is perhaps most true in the continuously evolving world of medicine and health care. To treat a patient effectively is, of course, something of an achievement in and of itself, but in order to do this, a physician relies — at least partially — on the theories laid out by his predecessors and contemporaries. On the other hand, by adding to this bank of knowledge, one cements his legacy by assisting future generations of medical professionals and possibly improving established practices and treatment methods. As a physician and former professor, Dr. Sheldon Davidson knows the importance of constantly making his knowledge available to colleagues, students and patients alike, and has done exactly that. Having earned an MD at Mount Sinai School of Medicine and the Albert Einstein College of Medicine of Yeshiva University — two of the nation’s leading institutes for health care education — Dr. Sheldon Davidson headed west to launch his career in hematology and oncology. In 1972, he became a clinical professor at UCLA — an achievement which to this day he considers one of his greatest. Now a resident of affluent Sherman Oaks, Calif., he treats patients out of his private offices and conducts rounds at a nearby hospital. Although his steady hands and years of experience have no doubt served him well, he readily acknowledges that his ability to surround himself with intelligent students and colleagues has greatly extended his professional life by allowing him to stay informed regarding the latest theories and developments affecting his field. Using this information in tandem with the knowledge he has acquired over the years, he feels more than confident that the judgments he makes are in his patients’ best interest. This is surely one reason why Dr. Davidson remains an active member of the Association of American Physicians and Surgeons, an advocacy group that serves to regulate government interference in medicine. 163

Karen Marie

Eveland

Family Nurse Practitioner (Retired) The College of St. Scholastica Backus, MN

or Karen Eveland, family medicine meant more than treating patients of all ages; it meant treating each of her patients as if he or she shared her own lineage. By demonstrating genuine care for people’s physical and emotional well-being, Ms. Eveland was able to forge close-knit relationships that made patients feel at ease in her company. This working philosophy extended beyond clinical obstetrics and gynecology to public health classrooms and special workshops in which she discussed a range of topics that are often pushed under the rug because society considers them taboo. Whether she was addressing sixthgraders with questions about sexuality or adults faced with serious reproductive issues, Ms. Eveland always made those around her feel comfortable and secure in the knowledge that she respected their opinions as well as their privacy. A member of the Minnesota Nurses Association and longtime resident of the small town of Backus, Minn., Karen has over the years established herself as a quintessential part of the Cass County community. Apart from teaching public health courses at The College of St. Scholastica, where she’d earned a master’s degree in family practice in 2000, Ms. Eveland has instructed young local mothers and mothers-to-be on the essentials of child care and even offered babysitter training courses to the county’s teenagers and preteens. Despite having retired, she continues to remain active in her community, volunteering as a choir director and Sunday school teacher at the local church.

Which job or position do you feel has contributed most to your professional development? When I was a nurse in my family practice, I lived where I worked, so in a way, my personal and professional lives came together. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? It enabled me to expand my skill set and allowed me to legally offer additional services through my practice. What’s the most important thing that you took away from your education? The clinical client contacts and friendships, which helped me grow my network. What, if anything, surprised you after you entered the workforce? How many people remain good and kind in spite of their illnesses. People have a resolve that reaches to the heart. They are strong, teachable, willing to work, and generally want to do well.

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onna Hendershot describes herself as honest, caring, giving, compassionate and ethical. She is nostalgic about her childhood, but also realizes that she has come a long way. As a little girl, she walked to school every day along the railroad tracks and would pretend she was rich after collecting from among the rails gold-colored rocks that her grandfather told her were fool’s gold. For clothing, her mother would make her dresses out of flour sacks trimmed with ric rac ribbon. At a later age she lived in a refrigerator box car with no running water or inside plumbing. There was a path out back that led to the outhouse. The challenges didn’t end there. As a single mother, Donna struggled to find employment that was not only fulfilling and rewarding, but more importantly allowed her to provide for her two children, who were young and at critical stages in their lives. Thus, she took a leap of faith and went back to school full time while maintaining a full-time job. Looking back on her life, she is glad to say that her children gave her the motivation to accomplish all that she has up to this point. Now an expert in cardiology, Ms. Hendershot expands her professional knowledge base by reading publications circulated by the American Society of Echocardiography. She also makes public presentations on operations and abnormalities of the heart, a task that requires her to explain medical conditions in layman’s terms so that student nurses, volunteers, senior citizens and nonmedical professionals can understand.

Donna R.

Hendershot, RCS, RDCS, NR-CMA

Cardiac Echo Supervisor San Leandro Hospital San Leandro, CA

What personal or professional challenges have you faced that have contributed to your overall success? Being a single mother of two has always been a welcomed challenge in my life. At the time I was earning an Associate of Arts from Chabot College and working full time, my children were 12 and 5 years old. Who has been your greatest professional inspiration? My children inspire me to work hard and continue to provide them with a great life. In turn, I hope to inspire them while I lead by example. I am not afraid of challenges, and one day my children will continue my legacy of no fear. How do you stay current in your profession? I stay current by going to conferences and seminars to maintain my education. Working with volunteers, student nurses and senior citizens also gives me practice. If a movie were being made about your life, what would the title be and why? “Fools Gold and Rickrack” would be the title inspired by events from my childhood. I used to walk to school every day, and I wished to buy my own dresses one day so my mother did not always have to make them for me. 165

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Dr. Diane V.

Jones

Doctor Inglewood & Districts Health Service Inglewood, New Zealand

ith a career spanning four decades, Dr. Diane Jones has honed her medical expertise in multiple specialties, including obstetrics, family medicine and musculoskeletal sports injuries. In her current role, she focuses on treating such injuries via rehabilitative physical therapy, but when necessary, she is more than capable of performing orthopedic surgery. As the health care industry is constantly evolving, so too is Dr. Jones’ skill set. Hence, her lengthy professional career has been 166

mirrored by extensive academic studies. In 1975, Dr. Jones earned a Bachelor of Surgery and Chirurgery from the University of Otago. Three years later she earned a diploma in obstetrics from The University of Auckland, and in the late ‘80s, she returned to the University of Otago, this time in pursuit of a diploma in musculoskeletal medicine. Most recently, she attained a postgraduate diploma in sports medicine from The University of New South Wales. Dr. Jones’ credentials are by

no means limited to the world of academia. A current board member and former chairwoman of the Hauora Taranaki Primary Health Organization, she was honored as an officer of the Most Venerable Order of the Hospital of Saint John of Jerusalem in 2008. Throughout her esteemed 37-year career, she has been guided by her faith and family ties, as well as a strong sense of honor and a desire to help people heal. When she isn’t doing exactly that, she enjoys humble pastimes like gardening and playing netball.

HEALTH & WELLNESS

ith fellowships in surgical oncology and endoscopy, and a list of professional affiliations and references that reads like a who’s who of mental health, Dr. Barbara Justice has mastered two entirely separate fields of medicine, accomplishing more in her 34-year career than many can say they have in a lifetime. From performing surgeries in major metropolitan hospitals and hosting a health care talk show to lecturing all over the world, running private surgery and psychiatry practices, and providing expert witness testimony in civil and criminal cases, she is a one-woman battalion in the fight against physical and psychological disease. Having earned an MD from Howard University in 1977, Dr. Justice went on to serve at the school’s hospital center as an associate clinical professor of surgery. It was in 1984, her last year at Howard, that she began working as a medical radio journalist. Her broadcasting career would span 16 years, during which time she practiced general medicine and surgery at New York Methodist Hospital and North General Hospital, and conducted national and international lectures on various healthrelated topics. She also maintained a private practice from 1982 until 2005 when she moved out to the West Coast. Following her relocation, Dr. Justice began studying forensic psychiatry at UCLA. She then Barbara J. became certified by the American Board of , MD Forensic Psychiatrist Psychiatry and Neurology, joined the forensic Norwalk, CA board of Metropolitan State Hospital, and began working as a medical examiner and expert witness for Cal Psych FMT. Dr. Justice has once again struck out on her own, this time in a new private psychiatry practice. A member of the American Academy of Psychiatry and the Law, she continues to take the stand in civil cases dealing with workers’ compensation, discrimination, substance abuse and standards of care, and has begun consulting on criminal cases, psychoanalyzing defendants who plead not guilty by reason of insanity.

Justice

If you have earned a college degree or completed training in your field, how did this help you prepare you for what you do? When I was training to become a surgeon, Dr. LaSalle Leffall instilled in me a sense of discipline and taught me the value of a good work ethic coupled with community involvement. Later on, Dr. Jack White helped me to further develop my skills, and stirred my sense of curiosity regarding the origin and treatment of diseases such as cancer and other illnesses that affect the immune system. Finally, it was Dr. Henry McCurtis who encouraged me to pursue a second career and become a psychiatrist. What are your short- and long-term plans for ensuring your future success? In the short term, I intend to expand my practice. Someday I would like to return to the East Coast. 167

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Janis L.

McKernan-Markoff, MSN, BS, RN

Director of Nursing Services Charlesgate Nursing Center Providence, RI

urses and physicians who perform their jobs effectively and with compassion represent some of the most noble and irreplaceable members of any society on earth. Unfortunately, due to numerous factors, from underfunding to lack of training and gaps in standardization, for many medical professionals it is sometimes difficult or even impossible to offer the quality of care that their patients require. Among already underserved members of the community, such as seniors and veterans, the seriousness of this issue becomes that much more apparent. For the last 20 years, Janis McKernan-Markoff has transformed poorly rated long-term care facilities by providing hands-on training and putting in practice policies geared at improving and ensuring quality of service. From 1986 to 1997, Janis played an instrumental role in the development and implementation of statesponsored legislature that established special care units and educated nursing staffers all across Rhode Island. Working alongside the state attorney generalâ&#x20AC;&#x2122;s office, she helped draft a bill that established nursing home residentsâ&#x20AC;&#x2122; rights and protected them against abuse. Now at Charlesgate Nursing Center in Providence, she designs procedures for the treatment of geriatric patients suffering from dementia. In addition to familiarizing staffers with the specifics of these procedures, she monitors how closely they are followed, and takes disciplinary action against nurses and aides who fail to adhere to them. First and foremost though, she strives to lead by example, serving as a role model for junior personnel in much the same way that her mentors did at the start of her career. 168

Marco

Patti, MD

Professor of Surgery The University of Chicago Chicago, IL

ost people have experienced acid reflux at least a few times over the course of their lives, but for some, acid reflux is a sign of more than simple heartburn. Gastroesophageal reflux disease (GERD) is a condition that causes a higher-than-normal amount of acids, bile or pancreatic solutions to travel from the stomach back into the esophagus. Untreated, this can cause extreme pain and lead to more serious conditions. Though there is no cure for GERD, there do exist a number of surgical treatments designed to curb or eliminate the pain associated with this disease. A world-renowned leader in the field of minimally invasive surgery, Dr. Marco Patti has used an incredibly simple yet equally effective procedure to improve the lives of countless patients, providing relief from the chronic pain of GERD. As the director of The University of Chicagoâ&#x20AC;&#x2122;s Center for Esophageal Diseases, Dr. Patti has assembled an all-star team of skilled specialists to offer comprehensive care for patients with common disorders like GERD as well as rarer illnesses such as esophageal cancer. One of the only surgeons who focuses entirely on esophageal procedures, he came to Chicago after leading a widely recognized medical center at the University of California at San Francisco, where heâ&#x20AC;&#x2122;d previously completed a residency in general surgery and a fellowship in gastrointestinal surgery. He has authored more than 140 journal articles and book chapters over the course of his career and currently sits on the editorial boards of the Journal of Laparoendoscopic & Advanced Surgical Techniques, Hepato-Gastroenterology, the Journal of Gastrointestinal Surgery, and the World Journal of Surgery. 169

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t is a grave understanding of most all anesthesiologists that at some point in their careers, it is very possible that one of their patients will not wake up after he or she has gone under. Though sad and unfortunate, this is simply a risk that comes with the territory. Therefore, it is no doubt worth highlighting that in some 10,000 procedures, Dr. Earle Young never once lost a patient. Truthfully, that feat alone provides enough cause for celebration, but in looking back on Dr. Young’s 30 years of clinical excellence, it is only one of many remarkable achievements. An MD graduate of the University of Toronto, Dr. Young attained his Doctor of Dental Surgery from London, Ontario’s Western University and later added to these credentials a fellowship in the American Dental Society of Anesthesiology. Over the course of his lengthy and accomplished career, he published numerous papers, participated in the development and implementation of didactic and clinical courses as well as anesthetic drugs and techniques, served as the head of the University of Toronto’s Department of Anesthesia for eight years, and improved the lives of countless individuals, including one cancer patient whose hopeless prognosis he was able to alter through the use of high-dose antioxidants — ten years Earle R. later she is still alive and well. , DDS, MD, FADSA Professor of Anesthesiology, University of Toronto (Retired) From his early years in Fredericton, New Staff Anesthesiologist, Wellesley Hospital (Retired) Brunswick, to his days as a star student-athlete Anesthetist, Dentistry and Anesthesia with the University of Toronto, to a lifetime’s Outpatient Clinic (Retired) worth of breakthrough research that took him as Richmond Hill, Ontario, Canada far as the North Pole and Sweden, Dr. Young has truly raised the bar for Canada’s next generation of anesthetists and anesthesiologists as well as their mentors. Having officially entered his well-deserved retirement years in June 2012, he looks forward to traveling the South Pacific, but intends to continue building upon his legacy by further investigating antioxidants.

Young

What attracted you to your industry? I think it was the memories of living on the edge and the diversity of the field of anesthesia. Did your upbringing or family history have an influence on your career choice? Only to the point of being a dentist; after that, no. My father always wanted to be a dentist, so I did that but kept going on and that was all on my own. In fact, I didn’t get any encouragement at all. I’ve got tremendous drive. From sports, I’ve got all kinds of injuries, but where another person would quit, I keep going. How do you think your colleagues would describe you? The absolute classic word that people have used to describe me is “unassuming.” I do a very important job, but you’d never know. The other word is “resilient.” They used to say at the hospital when I came in, “Wind him up in the morning and then just let him go.” What is your personal definition of success? I’ll tell you what it isn’t. It’s not monetary; it’s self-satisfaction. 170

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Margaret B. Alvarez, Psy.D. Neuropsychologist Neuropsychology Center Pomona, NY

t the Neuropsychology Center, licensed psychologist Dr. Margaret Alvarez provides a variety of assessments and therapy services, from basic, one-hour consultations to complex, long-term studies of brain-behavior relationships. Having attained a Doctor of Psychology from Yeshiva University and a Master of Science in psychopharmacology from Nova Southeastern University, she went on to complete a postdoctoral fellowship program in neuropsychology at Fielding Graduate University and obtain certification in numerous fields, including but not limited to clinical psychopharmacology, stroke assessment and school psychology. Her research widely published and known throughout the world of academia, she has served as an associate professor of psychology at Touro College and as the Rockland County Psychological Societyâ&#x20AC;&#x2122;s information services chairwoman. Herself a mother of four, she focuses much of her attention on treating childhood obesity, attention hyperactivity disorder and other conditions common among young people. While she intends to continue concentrating on neuropsychology, she is also pursuing an MD and plans to expand her practice to include family medicine as well.

How do you hope to contribute to your industry? By participating in different organizations, keeping a competitive edge, and staying on board with continuing education. Which job or position do you feel has contributed most to your professional development? Specializing in gastroenterology allows me to perform a number of procedures, including endoscopies, large bowel biopsies, large bowel removals, ulcer removals, and various other surgeries and operations. What are your short- and long-term plans for ensuring your future success? I will continue working in a private practice and at Lenox Hill Hospital, and researching inflammatory bowel disease and cancer. How have you found that your character traits have helped you to successfully respond to certain situations? I treat patients in a very professional manner and make sure that they get the proper care.

Peter J. Baiocco, MD Director of Gastroenterology Program Lenox Hill Hospital New York, NY 171

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Julie Bracken, RN, MS, CEN Clinical Nurse Specialist Oak Forest Hospital of Cook County Oak Forest, IL

ulie Bracken began her career as an elementary school teacher, but made the successful transition to the health care industry after returning to school in the mid-1970s. Today, she is a certified emergency nurse and licensed trauma nurse specialist with a Master of Science in nursing from Rush University, a nursing diploma from the Little Company of Mary Hospital and Health Care Centers, and a Bachelor of Science in education from Chicago State University. In addition to providing trauma care, she currently oversees preceptors in the emergency room at Oak Forest Hospital of Cook County, where she plays a major role in implementing unit-wide practice changes and educating other nurses. Also an adjunct clinical professor at the University of Illinois, she serves as the editor of CounterShock, the Illinois Emergency Nurses Association’s biannual newsletter. Her work doesn’t stop there though; she has also participated in the National Institutes of Health’s National Heart Attack Alert Program and contributed to the American Heart Association as well as the American Cancer Society.

fter attaining a Bachelor of Science in nursing from the University of Iowa in 1992, Mercedes Carrasquillo began working at an inpatient medical facility in Florida. Although she was happy to be helping people, thus doing what she loved, there was one thing about her work that she found particularly troubling. Mercedes noticed that many patients, after undergoing cancer treatments, were sent home to care for themselves, sometimes in otherwise empty houses, with no additional assistance. Like Cancer Treatment Centers of America, she recognized the need for a managed care program that patients could turn to at any time. Today, she heads up a call center that provides around-theclock assistance to recovering outpatients, helping them with doctors’ appointments, pharmaceutical issues, transportation and anything else that might arise. Furthermore, whereas she once followed the policies and protocol laid down by others, she is now establishing such guidelines as she directs the strategic development of her organization’s care management and call center initiatives. Her support for cancer patients extends beyond the workplace as well, as she has volunteered for Susan G. Komen for the Cure. 172

Mercedes Carrasquillo Director of Care Management and Call Center Cancer Treatment Centers of America Philadelphia, PA

HEALTH & WELLNESS

Ricardo Carreno, DDS Owner WBISI Largo, FL

r. Ricardo Carreno grew up admiring his uncle, a dentist, and decided that his career would also be dedicated to improving others’ quality of life. After studying accounting, electronics, chemistry and life science at St. Petersburg College and receiving a bachelor’s degree in 1974, he went on to earn a Doctor of Dental Science from Marquette University. Now, after more than 20 years in practice, he travels locally throughout Largo, Fla., to nursing homes to provide quality dental care to elderly patients. Working with the delicate geriatric population has been extremely rewarding for Dr. Carreno, who was three times named one of Largo’s best doctors. While health care is his main profession, Dr. Carreno also has a background in technology, including a Bachelor of Computer Science and designation as a Cisco Certified Network Professional and Cisco Certified Internetwork Expert. In recognition of his expertise and contributions to the dentistry profession, he was named a Top Doctor by the Consumers’ Research Council of America consecutively from 2009 to 2011.

hat Dr. Benjamin Crue continues to count reading among his favorite hobbies should come as no surprise to anyone who knows him well. After all, it was his passion for books that introduced him to the world of medicine in the first place. At the impressionable age of 8, a young Benjamin was captivated by the works of famous psychiatrist Sigmund Freud and from that point on knew he would one day become a doctor. His intellectual curiosity and fascination with the connection between mind and body eventually led him to the field of pain psychiatry. After attaining an MD from the University of Chicago in 1948, he went on to complete his neurological residency at Huntington Memorial Hospital and open the first neurosurgery practice in southwest Colorado. A fellow of the American College of Neurosurgeons, he is a proud recipient of the American Academy of Pain Medicine’s Philipp M. Lippe, MD Award and author of several medical books, including “Chronic Pain: Further Observations from City of Hope National Medical Center” and “Interesting Patients from Forty-Five Years of Neurosurgical Practice 1948-1993.”

Benjamin L. Crue, MD Neurosurgeon (Retired) Chronic Pain Center of Gardnerville Gardnerville, NV 173

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How do you hope to contribute to your industry, or what do you hope to change? I hope to create and spread awareness about how important health care is on a whole. One of the ways I do this is by caring for my patients physically, mentally and spiritually. Which job or position do you feel has contributed most to your professional development? My current position gives me the opportunity to change people’s lives and opinions and bring about awareness. In the military, fitness is an absolute necessity. What are your short- and long-term plans for ensuring your future success? I plan to join a practice that caters to indigent people and women in particular.

Tasheema L. Fair, MD Physician Bayne-Jones Army Community Hospital Fort Polk, LA

What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? I read the Bible when I’m discouraged. I find a passage that will help me through. How have you found that your character traits helped you successfully respond to certain situations? My perseverance, work ethic and determination give me the strength to lead by example.

n internist and cardiologist with nearly 30 years of experience, Dr. Terrence Hack oversees a practice that caters to patients living with a range of medical conditions. In addition to assessing patients individually, he also conducts research in conjunction with pharmaceutical companies to determine appropriate medication regimens. Having completed clinical training as well as a Harvard University research fellowship, Dr. Hack is a well-educated and well-respected member of the Massachusetts medical field who has contributed articles to the New England Journal of Medicine, the Journal of Cardiac Failure, and Echocardiography. Voted a top physician by Castle Connelly Medical Ltd. in 2009, Dr. Hack is also a threetime recipient of the Patient’s Choice Award, which recognizes those professionals who go above and beyond the call of duty for the individuals depending on them most. He is a fellow of the American College of Cardiology and the American College of Physicians and holds memberships with the Heart Rhythm Society and the American Medical Association.

174

Terrence C. Hack, MD President Primary Care Cardiology, Inc. Ayer, MA

HEALTH & WELLNESS

Sandra R. Jungers, RN, BSN, M.Ed. President, Clinical Consultant The BIMECO Group, Inc. Peachtree City, GA

registered nurse since 1973, Sandra Jungers brings to her consulting work an extensive background in women’s health, infant care and clinical education, having also served in a hospital setting as a director and coordinator. After earning a Master of Education from Georgia State University in 1979, she began focusing on training medical professionals across multiple disciplines. In 2007, she founded The BIMECO Group to help get innovative health care products into the hands of doctors and patients in Georgia, Florida, Mississippi, Alabama, Tennessee and the Carolinas. Since then she has built a team of talented sales representatives, who were named top producers by Dräger Medical at its 2010 national sales meeting. In addition to services and solutions designed specifically for neonatal intensive care units, the company deals in architectural systems, such as hardware mounting and medical task lighting, intended for use all throughout medical facilities. A native Georgian originally from Zebulon, Sandra is a longtime member of the Fayette County Chamber of Commerce and former president of the county’s Endowment Committee for Cultural Arts.

n addition to attaining an MD and a Doctor of Dental Surgery from the University of Missouri-Kansas City , Dr. Stanley Librach has studied at the Finch University of Health Sciences (now Rosalind Franklin University of Medicine and Science), the University of Kansas School of Medicine and the Boonshoft School of Medicine at Wright State University, building up his knowledge of general, craniofacial and plastic surgery. Today, he oversees six spas as well as a full surgery practice, through which he performs cosmetic, reconstructive, hand and laser eye surgeries. The many advanced procedures he and his staff offer include smart liposuction, dermal filler injections and body contouring as well as trunk, body and facial reconstruction. In fact, it is this latter procedure and its many complexities that initially fascinated Dr. Librach, attracting him to the field of plastic surgery. Now, more than a decade later, he owes as much to his training as he does to the inherent diligence and perseverance that kept him going for all these years.

Stanley L. Librach, MD, DDS Plastic Surgeon Chesterfield, MO

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H.L. MacKechnie, MD, FRCP(C), FACP, FCCP, FAAAAI

aking a living by helping strangers is indeed a noble endeavor, but what good is a noble endeavor so time-consuming it makes strangers of a helper’s friends and family? Fortunately, there are ways for one to make a difference in the lives of the masses without distancing oneself from those closest to the heart; it just requires a great deal of planning. A fellow of the Royal College of Physicians and Surgeons of Canada, the American College of Chest Physicians and the American Academy of Allergy, Asthma & Immunology, Dr. H.L. MacKechnie served alongside the senior staff of the Henry Ford Health System for more than 30 years. However, because early in his career he made the conscious decision and effort to pursue a path that would allow him to be there for his family, he was able to participate in cross-country events with his daughter and manage his son’s little league team. As if that wasn’t enough to fill his schedule, he also served as regional director for Odyssey of the Mind and Destination Imagination.

Senior Staff Physician Division of Allergy and Immunology Henry Ford Health System Dearborn, MI If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? Anybody who can read can be a file clerk. However, medical billing and coding require knowledge of human anatomy, disease and medical terminology in order to properly assign the correct ICD, CPT and HCPCS codes necessary for doctors and hospitals to get reimbursed for services rendered to their patients. What, if anything, surprised you after you entered the workforce? The difficulty of finding externships and willing mentors was somewhat disappointing. Equally so was the fact that I couldn’t earn a paycheck from an employer in an unrelated field while working on my professional development within the health care industry. What are your short- and long-term goals? Short-term: Establish a reliable source of income. Long-term: Finish earning a graduate certificate in health services management and enroll in a full master’s degree program through DeVry University’s Keller School of Management’s online option. I might tackle additional AAPC or AHIMA certification. 176

Jennifer E. McGann, BA, CPC Medical Records Volunteer The William W. Backus Hospital Norwich, CT

HEALTH & WELLNESS

How do you hope to contribute to your industry, or what do you hope to change? I would like to spearhead innovations and advancements in patient care. This will enable me to provide cutting-edge cardiac therapy to all my patients. Which job or position do you feel has contributed most to your professional development? My professorship at Brown University, where I teach twice a week. What are your short- and long-term plans for ensuring your future success? I will continue overall professional development. I intend to continue to conduct research, participate in international conferences, and advance my knowledge and skills in order to provide world-class cardiac care to my patients.

Hani Sabbour, MD, FACC, FHRS Cardiologist, Electrophysiologist Cardiology Associates, Inc. Woonsocket, RI

How do you hope to contribute to your industry, or what do you hope to change? [Through] “Health Focus,” which airs Saturdays at 2:30 p.m. EST on Lockport Community Television, I hope to change people’s perception of the nursing profession by showing them things from nurses’ perspectives. What are your short- and long-term plans for ensuring your future success? My short-term goal is to advocate for the passage of new health care legislation. I am working on a national nursing campaign that will meet with the surgeon general in Washington, D.C. My long-term plans include expanding “Health Focus,” launching a new radio show, and continuing to educate the public about health care. What, if anything, surprised you after you entered the workforce? When you are working at an understaffed hospital or clinic, there are all sorts of pressures on you that are unlike anything you experience in college. On the other hand, I was surprised by the amount of flexibility that the nursing profession has to offer. With my training, I can work in many different areas, from geriatrics and home health care to hospitals and educational settings.

What is the most important thing that you took away from your education? The desire to save and improve lives; I really want to help people get better, return to their normal routines and be with their families. Also, I learned that doctors must listen to their patients and that being a good doctor is not about scoring high on tests.

Ava Marie Sammarco, LPN Host Health Focus Buffalo, NY 177

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How have you found that your character traits have helped you to successfully respond to certain situations? As a nurse, one has to be open to change. I tend to go with the flow and change my approach for different situations. It’s an ongoing learning process. How do you hope to contribute to your industry, or what do you hope to change? I’m a leader, so through my involvement with different organizations I hope to pave the way for other nurses. I want to inspire nurses and nursing students to do their best and be passionate about their work.

Irwin J. Sheiner, RN Owner JSI Consultants Whiting, NJ

What are your short- and long-term plans for ensuring your future success? My short-term goal is to finish writing the nursing textbook I’m currently working on. This might eventually evolve into a series of textbooks for nurses by nurses. My long-term goal is to get a master’s degree in nursing with a concentration in health care administration. I’d also love to be a nurse reporter for a national TV news station someday.

How do you hope to contribute to your industry? I love making sure that patients are not subject to paying a bill they should not have to pay. I think time is something you do not get back, so it’s really important to me that when someone takes time to visit a medical group, the doctors are participating and accept their insurance plan. So many senior citizens are on a fixed income, and sometimes a nursing aide has to take them to the office. It’s very hard when you find out days later that you have a bill and you’re responsible for something you shouldn’t be. Which job or position do you feel has contributed most to your professional development? Coming from California to New York, not knowing that I would end up as a single parent — my husband was injured on 9/11 and then died four months later from those injuries — it was challenging going through different doctors. When I didn’t want to work in the city anymore, I came to the Queens Long Island Medical Group. I told [one of the directors] my daughter had been feeling unwell, and he looked at her lab work. He said, “It seems like your daughter has a condition called Crohn’s disease.” Sure enough, she was soon diagnosed. It taught me just how important it is to take the time to listen to a patient. 178

Marlena B. Simpson Director of Credentialing and Provider Relations Queens Long Island Medical Group Inc. Garden City, NY

HEALTH & WELLNESS

Charles Spielberger, Ph.D. Distinguished Research Professor Emeritus University of South Florida Tampa, FL

r. Charles Spielberger is the director of the Center for Research in Behavioral Medicine and Health Psychology at the University of South Florida. Perhaps best known for his development of the State-Trait Anxiety Inventory (STAI), used to measure and distinguish different types of anxiety, he has been credited as a co-author or editor of more than 4,000 publications and also served as the president of several national and international organizations, including Psi Chi, The National Honor Society in Psychology (198083), the Society for Personal Assessment (1986-88), the International Council of Psychologists (1986-87), the International Association of Applied Psychology (1998-2002), and the International Society for Test Anxiety Research (1981-84), which he founded in 1980. Most prestigously, he was appointed president of the American Psychological Association in 1990 and served in this capacity until 1992. In addition to the management of stress and anxiety, Dr. Spielberger’s latest work focuses chiefly on the effects of anger on cancer, hypertension and cardiovascular disorders. He also recently followed up on STAI with the publication of two new psychological testing manuals, “State-Trait Personality Inventory” and “State-Trait Anger Expression Inventory-2 Child and Adolescent.”

ecause no two persons are exactly alike, it should follow that no two cases of mental illness are exactly the same. Symptoms vary from patient to patient, hence each should be treated according to the specifics of his or her individual needs. Unfortunately, this is not always the case. After attaining an MD from the University of Tennessee in 2000 and completing an internship at the University of Colorado in 2001 and a residency at Creighton University in 2002, Dr. John Strunk began working with the Wiregrass Medical Center in Geneva, Ala., specifically aiming to provide individualized treatment to a wide range of people dealing or struggling with various conditions. While he has since developed an unblemished reputation for his work with patients suffering from dementia, he does not limit his practice to any one group. In fact, he prides himself in having helped establish a broadbased practice that sees everyone from children to seniors. In addition to dementia, Dr. Strunk personally evaluates, diagnoses and treats patients battling attention deficit disorder, bipolar disorder, addiction and a range of other issues.

John C. Strunk, MD Psychiatrist Wiregrass Medical Center Geneva, AL

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Chandler Anderson, FNP

Kenechi Anuligo, MD

Chief Executive Officer Right Care Columbia, TN

Family Medicine Physician Ministry Medical Group Merrill, WI

Chandler Anderson’s interest in the nursing profession was sparked when, as a teenager, he landed a job at a senior care center. After becoming a registered nurse at the young age of 19, he went on to earn a baccalaureate and later, a master’s degree in nursing from Tennessee State University. Now, just over a decade into his career, he is the chief executive officer of a walk-in medical clinic open from 11 a.m. to 11 p.m. seven days a week, and plans for opening a second facility are already in the works.

Dr. Kenechi Anuligo approaches his work motivated to improve the health and well-being of people in small communities throughout the nation. Between seeing clinic patients Monday through Friday, taking early-morning calls four to five times per month, and working to establish his own full-time practice, this graduate of the American University of the Caribbean maintains a busy but fulfilling schedule. A member of the American Academy of Family Physicians certified by the American Board of Family Medicine and the Educational Commission for Foreign Medical Graduates, Dr. Anuligo looks forward to increasing his professional responsibilities in the near future.

Donna Burskey

Lynne A. Davis

Director of Medical Imaging East Liverpool City Hospital East Liverpool, OH

Health and Wellness Coordinator Verizon HQ Basking Ridge, NJ

Donna Burskey is a member of the West Virginia Society of Radiologic Technologists, The American Registry of Radiologic Technologists and the American Society of Radiologic Technologists. A board-registered radiologic technologist since 1993 and registered MRI technologist since 1995, she holds a Bachelor of Science in education from Salem College. In her current position, she is charged with directing a staff of 45 employees for whom she schedules shifts and manages payroll. She also holds departmental meetings and does her best to ensure patient satisfaction within her wing of East Liverpool City Hospital.

Conducting physical examinations, implementing on-site mammography screening initiatives and organizing companywide blood drives and health fairs are just a few of Lynne Davis’ many responsibilities at Verizon headquarters. Originally hired as an intern, she was offered a full-time position in part because of her extensive knowledge of adult physical fitness and Pilates and unshakeable commitment to promoting healthy lifestyles. Certified to use and train others in CPR and automatic external defibrillation, she received the American Heart Association’s Heartsaver Hero Award for saving a co-worker’s life.

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Thomas M. DeBerardino, MD

Angie D. Dendy

Associate Professor of Orthopaedic Surgery University of Connecticut Health Center Farmington, CT

Nurse U.S. Air Force Anchorage, AK

As a sports medicine specialist, Dr. Thomas DeBerardino is determined to reduce injured athletes’ time on the sidelines and help them get back in the game. Working together with his patients to determine the most appropriate treatment strategies, he customizes his approach for all age and activity levels, from pee wee league players to NCAA stars and professionals. Originally inspired to enter the field by the orthopedic surgeons who treated him while he was a student-athlete at the United States Military Academy at West Point, he received a full scholarship to New York Medical College.

In 2008, Angie Dendy earned a B.S.N. from the University of Mary Hardin-Baylor in Belton, Texas. At the graduation ceremony, she received the school’s Laura Cole Award for leadership, community spirit and academic performance. Afterward, she relocated from the country’s second-largest state to its largest, signing on as a nurse at Joint Base ElmendorfRichardson, a U.S. military facility adjacent to Anchorage, Alaska. The drastic change of scenery did not come without its challenges, but thanks to the support of her family and coworkers, Ms. Dendy grows more comfortable by the day.

Damon Dietrich, MD

Kathleen Farrell, DNS, CCNS, CCRN

Emergency Medicine Specialist Chief Medical Information Officer West Jefferson Medical Center Marrero, LA

As a physician working in the ER of a community hospital in Jefferson Parish, Dr. Damon Dietrich treats everyone from gunshot victims to heart attack survivors. These, after all, are the kinds of circumstances for which he has been trained. However, Dr. Dietrich has also dealt with a number of more atypical public health issues, including an outbreak of respiratory problems, headaches and nausea among cleanup workers following the BP oil disaster of 2010. A fellow of the American Academy of Emergency Medicine, he co-authored “Emergency Department Diversion and Overcrowding: A Public Health Crisis” while at Harvard University.

Associate Professor Murray State University Murray, KY Apart from teaching students part time at Murray State University and conducting research on chronic illness management using various public information systems, Dr. Kathleen Farrell volunteers as a nurse at the Angels Community Clinic, which provides examinations, diagnostic tests, prescription medications, dental treatments and hygiene services, all free of charge. A member of numerous medical societies, she completed her doctoral studies at the University of Tennessee in 2003, graduating with a Doctor of Nursing Science in adult health and chronic care.

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Anne Fitch-Dececchi, RN, SCM

Rosemarie Fonti

President (Retired) Fitch Fertility Center San Diego, CA

Nursing Assistant VA Hudson Valley Health Care System Montrose, NY

After retiring from a career in obstetric and general nursing in 1973, Anne Fitch-Dececchi moved to San Diego, Calif., where she founded the Fitch Fertility Center. Here, Ms. Fitch-Dececchi educated young people on the benefits and safety of natural family planning while spreading awareness about the potential dangers of chemical and hormonal birth control. Perhaps her greatest accomplishment was the invention of Fertility Tracking Beads, an adjustable string of colored beads designed to help women track their reproductive cycles. For more information, please visit www.nfpcenter.com.

If Rosemarie Fonti’s professional endeavors demonstrate one essential truth regarding her character, it is that her compassion knows no bounds. After all, the veterans’ nursing home where she works is just one of several venues through which she provides much-needed assistance. A longtime resident of Verplanck, N.Y., Ms. Fonti has volunteered as an usher at St. Patrick’s Catholic Church for a quarter-century, formerly served as president and vice president of the Our Lady of Mount Carmel Society’s Ladies Auxiliary, and is secretary of the Verplanck Seniors Club. She also cares for her brother, an amputee.

Donna Fowler Brian, RN, MSN, BSN, CCM, OCN

Deborah Girardi, RN, BSN

Triage Nurse, Case Manager VA Newburg Primary Care Clinic Louisville, KY

Private Duty Nurse Naples Concierge Nursing Naples, FL

Donna Fowler Brian first ventured into the medical field with the support of her grandmother, who instilled in her important values. In the triage, she oversees emergency management in critical situations and can also be found educating patients on strategies for quitting smoking. At age 50, Donna obtained a Bachelor of Science in nursing and then went on to complete a master’s degree, which she considers one of her greatest accomplishments. Despite having earned numerous certifications and credentials, she intends to further her education by pursuing a Ph.D. in public health nursing.

Families seeking in-home health care for elderly loved ones rightfully expect a private duty nurse to come equipped with the knowledge, experience and other qualifications a clinical nurse would possess. Deborah Girardi possesses all this and more. Having worked at Boston Medical Center for 14 years and graduated with honors from Northeastern University, where she earned a Bachelor of Science in nursing, she recently branched out on her own as an independent concierge nursing provider. A trusted associate of numerous doctors and other medical professionals, she continues to expand her client base with the help of generous referrals.

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Jose R. Gutierrez, MD

Dr. Robert F. Hawke

Chief of Hospitalist Services Nashoba Valley Medical Center Ayer, MA

Dentist Robert F. Hawke, DDS Tucson, AZ

In addition to caring for seriously ill patients at Nashoba Valley Medical Center, Dr. Jose Gutierrez runs the facility’s hospitalist program, overseeing and coordinating the work of seven other physicians. Having always dreamed of becoming a doctor, he earned an MD from the Dominican Republic’s UNIBE in 2001 and is honored to have stepped into a leadership position so early in his career. An active member of the American Medical Association and the American College of Physicians, he also contributes to the charitable organization Plan International USA.

Tucson families have turned to Dr. Robert Hawke to brighten their smiles for more than 30 years. Providing a degree of comfort that is not often associated with their profession, he and his staff use the latest, most effective equipment available to diagnose and treat dental injuries and malformations. Though Dr. Hawke’s affiliations with the Academy of General Dentistry and various similar organizations have surely aided him over the years, he cites his tendency to empathize with his patients as the key ingredient to his success.

Laurie A. Knight

Erin E. Kramer, DVM

Registered Nurse HCA-HealthONE LLC Denver, CO

Veterinarian Harmon Animal Clinic Humboldt, IA

Treating premature infants in the neonatal intensive care unit is just one of the many charges nurse Laurie Knight undertakes every day. The grave importance of this function, however, does not faze her in the least. In fact, Ms. Knight, who wanted to be a nurse ever since she was a young girl, truly loves her work, especially when it gives her the chance to secure a better tomorrow for unhealthy newborns. Looking ahead, she hopes to earn an MSN and teach classes on infant safety.

For hundreds of landowners in northern and central Iowa, pets are much more than just loyal companions; they are vital assistants and farmhands whose abilities to herd livestock, trail game and perform a variety of other tasks rely heavily on their health. This is one reason why Dr. Erin Kramer’s work is so important to her region. As a member of the Iowa Veterinary Medical Association and Practical Farmers of Iowa, she has a deep understanding of and appreciation for the symbiotic bonds between humans, their animals and the land they all share.

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Mary E. Kubacki

Debra Longbine

Registered Nurse, Infection Control Nurse Kindred Transitional Care and Rehabilitation – Eastview Antigo, WI

Physician Assistant WNY Medical, PC Derby, NY

Medical students hesitant about going into the nursing field would do well to look at Mary Kubacki’s example. Ms. Kubacki has been a nurse for more than 50 years and has not once during this time regretted her decision to enter the profession. Since earning her diploma in the early ‘60s, she has experienced success in neurological research, neonatal intensive care and in-home care, as well as geriatrics and rehabilitation. Amazingly, her career has never seriously interfered with her family life; a proud matriarch, she sees her grandchildren almost every day.

It is a common misconception that the primary charge of a physician assistant is to lend a helping hand to doctors on call. While this is part of the job, it fails to fully define the depth and seriousness of the position. Debra Longbine’s typical day involves administering physical exams, ordering X-rays and blood tests, writing prescriptions, and coordinating tasks with her colleagues at WNY Medical. Originally inspired to enter the field by her brother, who was a medic in the U.S. Army, Ms. Longbine now proudly counts herself among the members of the Western New York Physician Assistant Association.

Robert V. Madlinger, DO, FACOS, CPT, USAR, USARC

Helen Martinez, PBVM, Psy.D.

Trauma and Critical Care Surgeon Director of Trauma Services Lincoln Medical and Mental Health Center Bronx, NY

Psychologist H. Khalili, Ph. D. and Associates St. John’s, Newfoundland and Labrador, Canada

As a trauma surgeon at Lincoln Medical, Dr. Robert Madlinger is exposed to some of the most disturbing sights one can imagine, and yet, from these most horrific of circumstances he is able to not only save myriad lives, but also contribute to research that can potentially improve the way emergency units, trauma centers and operating rooms function for years to come. A fellow of the American College of Osteopathic Surgeons, he has authored and co-authored numerous peer-reviewed articles, including “Violent and Fatal Youth Trauma: Is There a Missed Opportunity?”

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Dr. Helen Martinez assesses and counsels patients trying to deal with grief, stress, depression, anxiety, and any number of work-related mental health issues. Her multitude of specialties includes women’s health, couples’ therapy, addiction, eating disorders, anger management and spiritual counseling. A dedicated member of the Congregation of Presentation Sisters of Newfoundland and Labrador, she credits much of her success as a psychotherapist to the support she receives from her religious community. Having attained a Doctor of Psychology from Immaculata University in 2003, she plans to conduct additional research on couples’ counseling.

HEALTH & WELLNESS

Marcus E.S. Mason, MD

Ella McElwee

President Advanced Wound Care Miami, FL

Founder, Director, Health By Choice Inc. Founder, Vice President Health By Choice Education and Research, Inc. New Enterprise, PA

The author of 20 published case studies, Dr. Marcus Mason is currently working on a manuscript for a medical book that details 30 medical conditions common among African-Americans. He opened his practice in 2007 after completing a fellowship in geriatric medicine at Jackson Memorial Hospital. A recognized expert on geriatric medicine, he delivers bedside wound care at nursing homes and retirement communities in and around Miami, where he is well known for his precise work and caring personality. Dr. Mason holds an MD from the University of Miamiâ&#x20AC;&#x2122;s Miller School of Medicine.

Because Ella McElwee grew up on a farm with activist parents who stressed the importance of whole foods and natural supplements, she was first exposed to the naturopathy movement while it was still in its infancy. Today she is known nationwide as a speaker and educator in the field. A longtime nutrition counselor, she has developed numerous alternative medicines, many of which are widely used throughout North America. Her latest nonprofit natural health and wellness company, Health By Choice Education and Research, Inc., occupies a 20,000-squarefoot facility in New Enterprise, Pa.

Shannon L. McGough

Lynn McLeod, MBA, CPA

Manager Walter Reed National Military Medical Center Rockville, MD

Area Vice President Healogics (Formerly Diversified Clinical Services and National Healing Corp.) Golden, CO

Having treated numerous presidents and other prominent figures, the Walter Reed National Military Medical Center is one of the most renowned hospitals of its kind anywhere in the U.S. Hence, to land a managerial position there is no cakewalk. For Shannon McGough, it took more than a decade of experience, as well as Six Sigma Black Belt certification, a Bachelor of Science in health care management from Southern Illinois University Carbondale and an MBA from Webster University. A process improvement specialist, she aims to work on large-scale projects.

Wound care isnâ&#x20AC;&#x2122;t exactly an area in which most would expect a CPA to flourish, but Lynn McLeod has proven that successfully transitioning between industries can be simple when equipped with the right tools. With an MBA in finance and tax and a B.S. in accounting, as well as nearly 20 years of managerial experience to her credit, she joined the staff of an outpatient wound management service provider a few years ago and currently oversees 15 centers in her region. She maintains membership in the Healthcare Financial Management Association and the American Institute of CPAs.

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Della J. Noll

Marsha Hillary Onan, MD

Licensed Practical Nurse (Retired) Saint Paul, MN

Pediatric Ophthalmologist Dell Children’s Eye Center Austin, TX

The licensed practical nurse is an indispensible character in the cast of any hospital. At nursing homes, where many patients require 24-hour bedside care, the role is even more critical. Over the course of her 45 years in the health care profession, Della Noll held this position at both facility types. Now that she has retired, Mrs. Noll, a proud grandmother of three, enjoys spending additional time at church and furthering her involvement with Meals On Wheels, a charity for which she has volunteered for 33 years.

In naming Dr. Marsha Onan a Texas Super Doctor annually from 2006 to 2011, Texas Monthly did more than acknowledge her technical skills as an ophthalmologist; it recognized her continued efforts as a children’s health and safety advocate. Dr. Onan only sees patients two days out of the week; the rest of her time is divided between administrative duties and the ongoing fight against child abuse. Whether it’s by lecturing, testifying as an expert witness, or serving as a member of CATCH (Child Assessment Team at Children’s Hospital), she remains eternally dedicated to this righteous cause.

Dr. Patience Onuoha

Kristy E. Peavey

Attending Physician, Hospitalist Patience C. Onuoha, DO PC Springfield, MO

Labor and Delivery Unit Staff Nurse Norton Hospital Louisville, KY

Originally from Nigeria, Dr. Patience Onuoha is a strong believer in treating patients without limits or borders. Perhaps that is why, despite her numerous awards, degrees and other accomplishments, she considers launching her own corporation the highlight of her career, as doing so has allowed her to independently extend her practice to numerous hospitals throughout the U.S. Already licensed in the states of Washington, Indiana, New Jersey and Missouri, she also volunteers with medical missions through the James River Assembly of God and has contributed to the rebuilding of a school in her hometown of Ihiagwa.

Over the course of approximately three decades in the health care industry, Kristy Peavey has developed a solid expertise in neonatal care, an area she now manages at Norton Hospital. Apart from caring for mothers and their newborns, Kristy repays thousands of hours of on-the-job training by mentoring junior nurses. A member of the American Nurses Association and the Association of Women’s Health, Obstetric and Neonatal Nurses, and proud mother of a Special Olympian, she somehow still finds time to serve as chairwoman of a professional development committee.

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Brian G. Prystowsky, MD, FAAP, CLC

Penny Resnick-Graulich, DMD

Pediatrician, Santa Rosa Community Health Centers Clinical Teacher, University of California, San Francisco Santa Rosa, CA

Doctor of Dental Medicine Main Street Pediatric Dentistry Tuckahoe, NY

Anetta E. Reszko, MD, Ph.D.

Michael H. Rock, MD

Medical Doctor Prioleau Dermatology PC New York, NY

Chairman of Anesthesia and Pain Management Lakeshore Anesthesia Chicago, IL

Specializing in skin cancer detection and treatment, Dr. Anetta Reszko performs surgeries and collaborates with cosmetic surgeons to keep clientsâ&#x20AC;&#x2122; skin clear and healthy. Away from her duties at Prioleau Dermatology PC, Dr. Reszko serves as a fellow of the American Academy of Dermatology and plans to soon teach in surgery clinics as an adjunct professor through NewYorkPresbyterian Hospital while continuing to conduct clinical and basic research. Throughout her career she has published 17 articles and authored three book chapters.

Dr. Michael Rock considers himself privileged to be responsible for the health of others; thus, he never takes his duty for granted. It is this heartfelt commitment that instills trust and respect in the minds of his patients. Apart from helping them recover, Dr. Rock considers the meaningful relationships he is able to develop with them the most rewarding aspect of his job. Originally from Zimbabwe, he earned an MD at the University of the Witwatersrand in Johannesburg, South Africa and has joined numerous medical organizations, including The North American Neuromodulation Society.

Dr. Brian Prystowsky is a fellow of the American Academy of Pediatrics with an MD from the University of Medicine and Dentistry of New Jersey. He currently treats patients at the largest of three Santa Rosa health centers, which provide medical assistance to as many as 11,000 children each year, many of whom lack health insurance coverage. At the University of California, San Francisco, Dr. Prystowsky educates resident physicians and medical students on public health, immunization, nutrition and emergency room care. He aims to develop a more inclusive family medicine curriculum.

Dr. Penny Resnick-Graulich established her pediatric dentistry practice in 1984. Today, it is considered one of the most innovative and modern dental offices in Westchester County. In fact, Westchester Magazine has named Dr. Resnick-Graulich one of the countyâ&#x20AC;&#x2122;s best dentists for three years in a row. Main Street Pediatric Dentistry (www.mainstreetpediatricdentistry.com) offers a state-of-the-art facility equipped with the latest advancements in laser technology, as well as custom game rooms and a home theater, all in an environmentally friendly setting designed to calm the nerves of anxious patients.

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Freda J. Roe

Patricia Ann Ryea

Licensed Practical Nurse for Developmental Disabilities Preferred Community Homes Boise, ID

Certified Surgical Technologist University of Tennessee Medical Center Madisonville, TN

Freda Roe comes from a family that is deeply entrenched in the health care industry. In fact, all five of her sisters are nurses. A native of Hailey, Idaho, Freda has been treating patients in America’s northwestern states for more than 50 years, beginning her career in 1957 at Deaconess Hospital in Spokane, Wash. As a licensed practical nurse specializing in developmental disabilities, she remains wholeheartedly dedicated to the extremely difficult yet equally honorable task of assisting individuals who have trouble caring for themselves.

Patricia Ann Ryea is certified as both a surgical technologist and a nursing assistant. Hence, when the time comes for an important surgery, she not only ensures the availability and readiness of all required equipment; she also prepares the patient and provides a helping hand to the surgeons themselves. A 20-year veteran of the U.S. Navy, Mrs. Ryea has an exceptional understanding of civic responsibility. In addition to her contributions to several worthy local causes, she sponsors a little girl in Guatemala through the Christian Foundation for Aging and Children.

Danielle M. Schramm, MD

Valerie M. Schulz, MD, FACOG

Medical Director DRS, Inc. St. Clair Shores, MI

Physician Ann & Jules Gottlieb Women’s Comprehensive Health Center Manhasset, NY

Serving in the role of medical director for one of Michigan’s leading residential health care groups, Dr. Danielle Schramm oversees home and hospice care for approximately 1,400 people throughout more than 10 counties. Shortly after attaining an MD from Wayne State University, she decided she’d rather work as a traveling physician than see dozens of patients in a single office. By visiting the homes of those she treats, she is able to provide primary care and family support in an environment that is comfortable and conducive to strong doctor-patient relationships.

For more than a decade, Dr. Valerie Schulz has maintained a huge private practice affiliated with both the Long Island Jewish Medical Center and the North Shore University Hospital. A fellow of the American Congress of Obstetricians and Gynecologists with an MD from SUNY Upstate Medical University, she serves as an instructional aide for medical students and doctors in residency. Refusing to let her busy schedule get in the way, she has also been working with ACLD for 11 years, offering gynecological services to developmentally disabled women.

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Sarah Scott, MD

Rise J. Stribling, MD

Obstetrician, Gynecologist Ob-Gyn Associates Rockford, IL

Medical Director of Liver Transplant St. Luke’s Episcopal Hospital Associate Professor of Surgery, Baylor College of Medicine Houston, TX

Dr. Sarah Scott holds an MD from the Wayne State University School of Medicine as well as a master’s degree from the University of Virginia and a bachelor’s from Calvin College. She completed a residency in obstetrics and gynecology through the Grand Rapids Medical Education graduate programs. A member of the American Congress of Obstetricians and Gynecologists, she remains vigilantly dedicated to women’s health and her second passion, man’s best friends. While away from the office, she enjoys training therapy dogs and volunteering with animal advocacy groups.

Liver transplants, though fairly common, are highly complex procedures requiring physicians strongly committed to patient care. Having completed a clinical and research fellowship in gastroenterology with The University of Texas Medical Branch and a residency in internal medicine at The University of Oklahoma Health Sciences Center, Dr. Rise Stribling is triple boarded in internal medicine, gastroenterology and hepatology/ liver transplant. She now aims to prepare the next generation of physicians at the Baylor College of Medicine.

Victor H. Taranto, MD, DO

Brian A. Taylor, RRT, MBA, MA, FACHE

General and Laparoscopic Surgeon L.I. Premier Medical Care PLLC Valley Stream, NY

Director of Ambulatory, Rehabilitation and Pulmonary Services Sharp Grossmont Hospital La Mesa, CA

America’s health care system is so different than those of other countries that oftentimes immigrants who’ve earned MDs in their native lands cannot find work as physicians here. When Dr. Victor Taranto moved to the U.S. from Ecuador, he arrived determined to not let this happen to him. After attaining a Doctor of Osteopathy from NYIT’s New York College of Osteopathic Medicine in 1998, he went on to complete a general surgery residency at St. John’s Episcopal Hospital in 2003. He now runs a private practice in Nassau County.

After serving as a U.S. Navy hospital corpsman and later spending several years as a paramedic in the San Diego area, Brian Taylor was determined to make a difference in the health care industry. Knowing that clinical work was not the only avenue through which one could do so, he decided to focus his attention on the field’s administrative side. Mr. Taylor has repeatedly been recognized for his efforts as a team leader focused on process improvement at Sharp Grossmont Hospital, where he oversees many outpatient and inpatient services.

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HEALTH & WELLNESS

Joel R. Teicher, MD

Anne E. Turner, BA, RRT, RPSGT

Women’s Health Physician ABQ Health Partners Albuquerque, NM

Owner, President A Turning Leaf Home Medical Equipment, LLC Lebanon, OR

After earning a bachelor’s degree in European history, Joel Teicher enrolled in medical school in order to pursue his longtime passion. Now board certified by the American Congress of Obstetricians and Gynecologists, he possesses an unparalleled ability to communicate calmly and clearly with his patients, allowing them to feel comfortable before they undergo surgeries and other procedures. Looking ahead, Dr. Teicher hopes to pass on his knowledge to the next generation of physicians by obtaining a permanent academic position that allows him to continue working in a clinical setting.

Anne Turner established A Turning Leaf Home Medical Equipment, LLC in 2010 because she wanted to make a difference in the lives of so many men and women who, like herself, have suffered sleepless nights as a result of their struggle with multiple sclerosis. A registered respiratory therapist and polysomnographic technologist, she offers continuous positive airway pressure (CPAP) machines and equipment as an effective means of overcoming sleep apnea and related breathing disorders. She also educates physicians on this technology and provides patients with online consultations.

Marilyn Whitney

Hazel Marie Wiegert, RN

Staff Nurse Methodist South Hospital Memphis, TN

Certified Post-Anesthesia Nurse, Certified Ambulatory Perianesthesia Nurse Hennepin County Medical Center Minneapolis, MN

Marilyn Whitney listed pediatric nursing as her career interest in her high school yearbook. Decades later she has not only succeeded in this field, but has also become a specialist in the even more delicate area of neonatal nursing. A caregiver by nature, she even extends a helping hand to such charitable organizations as the AIDS Healthcare Foundation, St. Jude Children’s Research Hospital, HopeHouse International, Inc. and World Vision, Inc. She has accumulated numerous awards over the course of her career, including but not limited to three nursing stars.

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Hazel Marie Wiegert holds a master’s degree in transcultural nursing, a specialty that compares different cultures’ varied approaches to and views of patient care, specifically in the area of professional nursing. A member of the Transcultural Nursing Society, she shares the organization’s mission to “enhance the quality of culturally congruent, competent and equitable care that results in improved health and well-being for people worldwide.” Like any world-changing endeavor, hers starts at home, where she treats and engages patients from culturally diverse backgrounds at the Hennepin County Medical Center.

HEALTH & WELLNESS

Karen E. Williams

Janice Wilson, BSN, RN

Coder Saint Barnabas Medical Center Cedar Grove, NJ

Director of Wound Therapy Asheville Specialty Hospital Asheville, NC

After earning an associate degree from Mount Ida College in 1973, Karen Williams began training to become an administrative assistant in a health care setting. She completed an internship at a local hospital and went on to gain experience in medical billing, which eventually led her to become a coder. For the past 35 years, she has worked at Saint Barnabas Medical Center, the oldest and largest nonprofit non-sectarian hospital in all of New Jersey. While off the clock, she enjoys volunteering with the ASPCA.

Janice Wilson is a certified wound ostomy and continence nurse with a BSN from Lees-McRae College in Banner Elk, N.C. Treating patients is but one of her numerous and varied functions at Asheville Specialty Hospital; she also develops wound therapy policies and procedures, mentors and advises junior staffers, educates patients and their families, and contributes to original research projects and investigations, such as “The Clinical Relevance of Treating Chronic Wounds with an Enhanced Near-Physiological Concentration of Platelet-Rich Plasma Gel,” which appeared in the August 2011 issue of Advances in Skin & Wound Care.

Wendy J. Beattie, RN, BSN

Trudy Jane Windham-Kamstra Chief Nursing Officer CHRISTUS Santa Rosa San Antonio, TX In one of Texas’ largest nonprofit health care systems, Trudy Jane Windham-Kamstra shines in her supervisory role, which sees her managing the work of nursing directors and their subordinates. As a member of the American College of Healthcare Executives, she networks with others in similar positions to develop and exchange ideas that will impact the quality of care delivered to patients in facilities all throughout the states. Also a board member of the DAISY Foundation, she is committed to recognizing those exemplary individuals who continually demonstrate the core tenets of her profession: selflessness and compassion.

Staff Nurse Mollen Immunization Clinic Registered Nurse, Univita Meyersdale, PA In addition to serving as a staff nurse for the Mollen Immunization Clinic, Wendy Beattie works with Univita, providing in-home health care services to her area’s geriatric community. Other than these organizations, she has also worked in a men’s correctional facility and for ePeople America and Cambridge Medical Staffing.

Miorica Beker, MS CAP, LMHC

Regional Director of South Florida Colonial Management Group, LP Sunrise, FL Miorica Beker is a Certified Addiction Professional with a Master of Science in developmental counseling from St. Thomas University. Currently she oversees all operations at six outpatient clinics where she counsels patients, leading them through each stage of the recovery process. The Colonial Management Group honored her with awards for distinguished service in 2004 and 2007.

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HEALTH & WELLNESS

Michelle Bilodeau

Personal Wellness Coach Colours of the Heart Columbine Valley, CO

Melba Bray

Mary Pat Burgess

Michael Castellano

Program Manager Chicago Department of Public Health Chicago, IL

Director of Therapeutic Recreation Apex Rehabilitation & Care Center Huntington Station, NY

As a personal wellness coach, Michelle Bilodeau uses storytelling and photography to help others renegotiate their pasts in order to establish healthy and happy futures. She was inspired to help others reach and sustain a healthy lifestyle after being diagnosed with Hepatitis A and experiencing spontaneous remission. Her mantra for life is: “Change your mind, change your health.”

Certified Registered Nurse Anesthetist South County Anesthesia Associates Ballwin, MO Melba Bray strives for excellence in everything she does, whether it’s treating patients, assisting physicians, teaching graduate students about clinical anesthesia, or volunteering with the organizations she supports. A member of the Choctaw Nation of Oklahoma, she contributes to the American Indian Relief Council as well as numerous medical societies and other nonprofits.

A registered dental hygienist with an MBA from Lewis University, Mary Pat Burgess is charged with developing, managing and promoting citywide health programs for public schools in Chicago. As a member of the Illinois Public Health Association and the American Dental Hygienists’ Association, she strives to spread awareness regarding the importance of proper nutrition.

When most people think of rehabilitation, they imagine demanding physical therapy or counseling sessions. However, where Michael Castellano is concerned, it’s actually fun. As a recreation therapist, Mr. Castellano incorporates arts and crafts, games, parties and other social activities into the cognitive retraining process for elderly residents at the Apex Rehabilitation & Care Center.

Elisa Dias Sweigart, MA

Michael F. Doyle, MD

Walter L. Faggett, MD

Tanya R. Huggins

Yoga Therapist Urban Yogini Los Angeles, CA

Elisa Dias Sweigart, aka Raminderpreet Kaur, has been treating cancer patients at hospitals, clinics and support centers for a decade. By bringing yoga to the health care arena, she gives physicians a glimpse at its physiological and psychological benefits. She spreads the message even further through her numerous TV and radio appearances. For more information, please visit www.urbanyogini.net.

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Chief Executive Officer Modern Path Inc. Director of Laboratories Mercy Medical Center Canton, OH Specializing in pathology and hematology, Dr. Michael Doyle conducts and analyzes tests in two laboratory settings to diagnose a variety of diseases. Fascinated by the complex nature of patients who continue engaging in behaviors that contribute to their conditions, he mentors and collaborates with other physicians as a member of numerous pathology associations.

Medical Director District of Columbia Medicaid Washington, D.C.

Registered Nurse Baptist Medical Center East Montgomery, AL

A specialist in adolescent and family medicine, Dr. Walter Faggett established the first adolescent medical program at the Brooke Army Medical Center in 1974. For the past 10 years, he has served as the medical director of D.C.’s Medicaid program, for which he minimizes abuse and fraudulence to ensure that all patients receive quality care.

At 9 years old, Tanya Huggins realized her calling to pursue a career in nursing while taking care of her mother, who’d been disabled by a stroke. She applies that same compassionate and attentive care to her duties as a relief charge nurse at Baptist Medical, recently named one of the nation’s Top 100 Hospitals by Thomson Reuters.

HEALTH & WELLNESS

Jeffrey Steven Kay, CHHC Chief Executive Officer Kayholistics Broadlands, VA

After multiple doctors’ visits, thousands of dollars, and medications that further aggravated his conditions, Jeffrey Kay sought to enlighten others about holistic health care and its benefits. Knowledgeable about more than 100 dietary theories and lifestyles through his training with the Institute for Integrative Nutrition, he creates plans based on individual goals, body types and nutritional intake to help clients balance their lives.

Janet Quamina McCollin, BSN, MSN

Registered Nurse (Retired) Kings County Hospital Center Brooklyn, NY One could say Janet McCollin found her calling astonishingly early. In fact, she has been helping save lives, literally, since the day she was born; during her delivery, the umbilical cord became wrapped around her neck, yet somehow her mother managed to wiggle her free. Although she has achieved much on a professional level, she is still most satisfied by assisting others.

Susan C. Lahrman

Staff Nurse Whitewater Valley Care Pavilion Rushville, IN A typical day in Susan Lahrman’s life sees her managing the treatment of anywhere between 65 and 80 residents at Whitewater Valley Care Pavilion, a psychiatric care facility in Connersville, Ind. This entails ensuring that all nursing procedures are followed in accordance with regulatory guidelines and facility protocol, and at times, advocating on her patients’ behalf.

Jo Ann Morrison, RD

Cheryl Y. Lee-Butler, DDS Dentist Cheryl Y. Lee, DDS, PC Washington, DC

Dr. Cheryl Lee-Butler has been running a private dental and orthodontic practice for 25 years. Not only is her facility fully handicapped-accessible; it is designed specifically to meet the needs of patients with severe mental disabilities. A longtime member of the National Dental Association, she provides dental services two to three times each year in Dimona, Israel for the African Hebrew Israelites of Jerusalem.

Harriett M. Pitt

Regina LeVerrier, MD

Attending Psychiatrist Colorado West Regional Mental Health, Inc. Grand Junction, CO Dr. Regina LeVerrier holds an MD from the University of Miami and has completed a fellowship in public psychiatry at Columbia University. A substance abuse treatment specialist, she conducts psychiatric evaluations, oversees outpatient programs, and assists patients struggling to overcome the throes of addiction as well as those suffering from chronic mental illnesses.

Melissa Rambin, R.Ph.

Clinical Dietitian Coalinga State Hospital Tulare, CA

President EPIC Management Group, Inc. Montclair, CA

Director of Cancer Services Kelsey-Seybold Clinic Spring, TX

Healthy eating habits almost always start at home, and in the best-case scenario, during early childhood. In addition to practicing clinical dietetics at the Coalinga State Hospital, registered dietitian Jo Ann Morrison works with the Food and Nutrition Service’s Women, Infants and Children program, providing nutrition counseling to pregnant and postpartum mothers and their families.

Harriett Pitt is an expert in infectious disease prevention who has authored numerous journal articles on the subject and participated in several groundbreaking studies. She currently serves as an acute care consultant for a 350-bed hospital. A member of the Association for Professionals in Infection Control and Epidemiology and numerous other medical trade organizations, she regularly speaks at health care seminars.

Melissa Rambin launched the Kelsey-Seybold Clinic’s infusion program in 2009. She now oversees its two bases of operations and manages a staff of approximately 70 medical professionals. A registered pharmacist certified in intravenous medicine, she also directs the clinic’s oncology and pharmacy departments and aspires to help expand the role of clinical pharmacist as it relates to specialized medicine.

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HEALTH & WELLNESS

Cynthia D. Reed, RN Charge Nurse Helen Keller Hospital Sheffield, AL

Cynthia Reed has cared for hundreds of cancer patients throughout her career, including her father. In her eyes, treating these patients with compassion and well-honed proficiency is equaled in importance only by continued efforts to find a cure for the disease. A Relay For Life team captain, she also raises funds by selling handmade jewelry and baked goods.

Vickie L. Sheldon

Registered Nurse OSF St. Mary Medical Center Abingdon, IL During her 30-year career, Vickie Sheldon has acquired extensive knowledge of neonatology, chemotherapy, and cardiac and pediatric nursing. A certified nursing assistant and licensed practical nurse, she currently works on the cardiac floor of a 99-bed acute care hospital. Her hard work and dedication earned her recognition as Employee of the Month in October 2011.

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Kristi Griepp Richards

Clinical Nurse Woodrow Wilson Keeble Memorial Health Care Center Sisseton, SD Though she specializes in women’s health care, Kristi Richards has experience in several aspects of nursing after serving as an aide, including conducting genetic screenings and evaluating patient histories to determine the best courses of action for their unique conditions. Currently holding a BSN from National American University, Ms. Richards hopes to utilize her degree to obtain a managerial position.

Carmen Denise Smith

Registered Nurse Clinical Competency Consultant Catholic Health Initiatives Denver, CO Carmen Denise Smith’s efforts as a clinical competency consultant are grounded in a lifetime of professional experience, including 30 years in long-term and acute care, 15 of which she worked as an RN, staff nurse and nurse manager in an operating room. A member of the National Nursing Staff Development Organization, she loves helping young colleagues advance their careers.

Rose M. Rivera, CMA, C.Ph.

Adjunct Faculty Lorain County Community College Certified Medical Assistant Phlebotomist Erie Coast Chest Physicians Elyria, OH Anyone who follows the news knows that factory closings and layoffs hit the state of Ohio particularly hard in the last decade. Rose Rivera doesn’t need to open a paper to explain the situation; she worked in a factory for 32 years. It was the encouragement of her mentor Cindy Watkins that gave her the push she needed to begin working as a college instructor.

Jane Swan Smith, MD

Owner, Medical Director VeinCare of NC Raleigh, NC Dr. Jane Smith has treated more than 5,000 patients since the doors of her private vein care practice opened in 2003. Having previously practiced internal medicine in Raleigh for 16 years, she shares a deeply rooted bond with her fellow denizens, as is evidenced by her business motto, “We care for YOU, not just your veins.”

Ruthlin M. Seymour, RMN, SRN, RN

Clinical Staff Nurse Mental Health Department Jackson Memorial Hospital Miami, FL Originally from Kingston, Jamaica, Ruthlin Seymour has worked as a nurse in numerous hospitals throughout England, Canada, the West Indies, New York, New Jersey and Florida. She places the utmost value on honesty and reliability and is a strong believer in the idea that people should constantly prepare themselves for the many changes and challenges that life presents.

Melissa Sonya Stockman, BC-ANP, PNP, RN

Wellness and Anti-Aging Specialist Nu Skin Enterprises Medford, NY Melissa Stockman is a pediatric nurse practitioner and boardcertified adult nurse practitioner. She is also an independent distributor of Pharmanex and Nu Skin dietary supplements and personal care products, such as the patented BioPhotonic Scanner, which reads the body’s antioxidant levels through simple touch. For more information about this device, visit Melissa’s page at www.rejuvN8.pxscanner.com.

HEALTH & WELLNESS

Ann G. Triantafillos

Clinical Nurse Specialist Laurel Regional Hospital Laurel, MD Dr. Ann Triantafillos is an expert neonatal nurse who specializes in treating women with high-risk pregnancies and new mothers with postpartum health complications. Inspired to enter the medical profession by her father, a medic during World War II, she holds a doctorate in nursing from the University of Maryland and intends to retire in the near future.

Janet Ward, ASN, AA Registered Nurse MountainView Hospital Las Vegas, NV

Patient care is serious business in any venue, but in cardiac intensive care units like the one Janet Ward works in at MountainView Hospital, every single action requires the utmost focus. A registered nurse with associate degrees in nursing and criminal and civil law, Ms. Ward intends to transition to a career as a legal medical adviser sometime in the future.

Jane E. Underwood, BA BS, MT(ASCP)

Theresa M. Vallerand CTR, BGS

Registered Nurse II (Retired) Illinois Veterans Home Manteno Bourbonnais, IL Jane Underwood was certified as a medical technologist by the American Society for Clinical Pathology while working at St. Francis Hospital in 1971. She became an RN by completing a nursing program at Olivet Nazarene University in 1988. Today, she continues to make a positive impact on society through her involvement in her local church and other faith-based organizations.

Cancer Registry Services Manager Care Communications, Inc. Chicago, IL Cancer registries are central components in scientists’ and physicians’ quests to improve cancer therapy, and at the heart of these databases are certified tumor registrars like Theresa Vallerand. A dedicated soldier in the fight against cancer, she’s served on the National Cancer Registrars Association’s board of directors and as its ethics committee chairperson and newsletter editor of The Connection.

Colleen Washburn

Tina Williams, MSHSA CPC, CPC-I

Post-Anesthesia Care Unit Registered Nurse Orange Regional Medical Center Goshen, NY Colleen Washburn considers landing her current position as a recovery room nurse to be one of the greatest accomplishments of her career, as it was in this role that she finally found her true calling. Having worked in her profession for four decades, she looks forward to retiring within the next five years and hopes to help pass the torch to the next generation.

Chief Executive Officer San Francisco Medical Coding Institute San Francisco, CA With a 20-year background in health care reimbursement and project management, Tina Williams founded her company to provide medical coding and reimbursement certification for high school graduates, semi-retirees and people reentering the workforce. In addition to helping students further their careers, Ms. Williams is currently pursuing a Ph.D. in health care administration from Capella University.

Christine A. Walcott

Clinical Nurse Manager Nizhoni Health Systems Cambridge, MA Christine Walcott is certified in intravenous therapy, conscious sedation, advanced cardiac life support and HIV/AIDS education. A lifetime resident of Massachusetts, she was awarded for outstanding clinical excellence in nursing by Boston Medical Center in 1998, 10 years before earning a BSN from Emmanuel College. Today, she treats patients and precepts nurses with a Somerville-based home health care agency.

Marvin Zelkowitz, MD

President South Suburban Neurology, Ltd Flossmoor, IL Dr. Marvin Zelkowitz is a fellow of the American Academy of Pediatrics with an MD from the Virginia Commonwealth University School of Medicine. Through South Suburban Neurology, he is currently engaged in clinical trials investigating new treatments for multiple sclerosis and epilepsy. Previously, he participated in research of Alzheimer’s, Parkinson’s and cases of depression coinciding with epilepsy.

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Carol L.

REICHERT

International Purser, Flight Attendant American Airlines Miami, FL

rowing up, Carol Reichert always dreamed of traveling the world and experiencing its many wonders. Her desire to meet new people and learn about their different ways of thinking brought her to the University of Colorado, where she majored in psychology and graduated with a Bachelor of Arts in 1974. Four short years later, she would get the chance to make her lifelong ambitions a reality by taking a job as a flight attendant with American Airlines. Throughout her 34 years in the

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field, Ms. Reichert consistently took to the skies with a zest and kindness that delighted captains, passengers and fellow flight attendants alike. Moreover, she repeatedly demonstrated a unique capacity for leadership, helping to calm travelers during turbulent trips and handling medical emergencies with the kind of composure and quick thinking that saves lives. It was these character traits that made her a prime candidate for promotion to international purser. In this role, Carol would act as a liaison between pilots and passengers regarding weather conditions and other

issues, and ensure the on-board safety of 11 flight attendants as well as all travelers. In 2003, she had the unique privilege of being part of a crew that helped transport soldiers to Frankfurt, Germany, where they received training in chemical warfare before being deployed to Kuwait. Perhaps most impressive about Ms. Reichert is the fact that despite her many journeys abroad, she has never lost sight of her passion for adventure. A trained ballroom dancer, she traveled to New York in 2012 to participate in a competition celebrating Arthur Murray Dance Studiosâ&#x20AC;&#x2122; centennial anniversary.

Which job or position do you feel has contributed most to your professional development? My job at American Airlines for the last 34 years â&#x20AC;&#x201D; specifically, the position of international purser. What are your short- and long-term plans for ensuring your future success? My short-term plans, as a ballroom dancer, are to dance as beautifully and gracefully as I possibly can when I come to New York City to compete. My long-term plans are to live a happy life and to help the planet by being kind to people and animals. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? I have a B.A. in psychology, which helps me to understand different types of people and their actions, and deal with some medical emergencies when and if they arise. How have you found that your character traits have helped you to successfully respond to certain situations? I am able to respond in a caring and calm manner. I treat people as compassionately as I can because everybody comes with their own set of situations that are unknown to me. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? â&#x20AC;&#x153;What can I learn from this?â&#x20AC;? I ask God that question.

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HOSPITALITY & LEISURE

Carol A.

Durham

Owner The Palms Lounge & Grill LLC Dayton, OH

arol Durham is the proud owner of The Palms Lounge & Grill, a popular bar and restaurant located at 4950 Old Barn Road in Dayton, Ohio. In the years since Ms. Durham purchased the establishment from its previous owner, she has turned it into something of a hot spot for the 30 and over crowd. With an elegant oval-shaped bar offering nightly drink specials, an intimate and lively dance floor, several 100-inch HD televisions playing college and professional sports, a pool table and dart boards, The Palms provides all of the amenities one would expect as well as several other attractions. A casual dining atmosphere and mouth-watering menu of affordable dishes help make it the perfect place to enjoy an evening with friends old and new. The Palms also offers a number of weekly specials, including half-priced wings every Wednesday. For music lovers, Tuesdays are karaoke nights and a resident DJ spins records each Thursday. Available for birthday parties, bridal showers and other special events, The Palms Lounge sometimes functions like a private catering hall, accommodating guests with its delightful ambiance that is sure to satisfy any demographic. The staffâ&#x20AC;&#x2122;s courteous and efficient customer service is matched only by the ownerâ&#x20AC;&#x2122;s dedication, integrity and industrious work ethic. Ms. Durham can often be found entertaining patrons and pouring drinks at the bar or taking the same hands-on approach in the kitchen. Just how hardworking is she? Believe it or not, the main reason Carol bought the business was that she wanted to remain active rather than settle down after retiring from a long, successful career with telecommunications giant AT&T.

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very year, Flintfields Horse Park plays host to the Horse Shows by the Bay Equestrian Festival, a series of prestigious week-long summer competitions that attract the world’s finest horses and most talented riders, including Olympic silver and gold medalists. In addition to pumping more than $65 million in tourism revenue into the local economy, the festival has made the North American Riders Group’s annual list of top 25 equestrian events. The competitions themselves, which range from a worldclass jumping grand prix to hunter derbies and a dressage show, are judged by some of the most highly renowned and widely recognized names in the sport. As for the event’s host, park owner Karin Flint is known for her generosity and professionalism not only in the world of equestrianism, but also throughout northern Michigan. Apart from volunteering with 4-H groups in Leelanau and Grand Traverse counties, she contributes to the Michigan Dyslexia Institute, Presbyterian Villages of Michigan and the Northern Michigan Regional Hospital. Furthermore, she supports the Communication Alliance to Network Thoroughbred Ex-Racehorses, the United States Hunter Jumper Association Foundation and the Equestrian Aid Foundation, among numerous other horserelated charities. At the root of it all is Karin’s passion for family fun. Originally drawn to the sport by her daughter’s desire to take horseback riding lessons, Ms. Flint intends to keep running the Flintfields Horse Park for many years to come, providing a safe venue for both horses and their riders and a continued source of entertainment that attracts fans from all across the nation.

Karin W.

Flint

Owner, Developer Flintfields Horse Park Traverse City, MI

What attracted you to your industry? I got my start in the industry when my daughter asked me to take her for horseback riding lessons. From there, I started riding and fell in love with the horses and the whole sport. How have you found that your character traits have helped you to successfully respond to certain situations? I am a behind-the-scenes kind of girl. I have an incredible team that helps me run the park and all of our events. 199

HOSPITALITY & LEISURE

Brigitte

Schoofs

Chef, Manager B. Foods Enterprise LLC Fernley, NV

n the food world, Belgium is known as the birthplace of the French fry and home to some of the best chocolates and waffles ever tasted. However, in the greater scheme of things, Belgian dishes are often overshadowed by the cuisine of the country’s much larger neighbor, France. Nevertheless, Belgians proudly maintain their own culinary identity, one equally informed by both classic French and traditional Dutch foods. As far back as Belgian-born Brigitte Schoofs can remember, she always loved the joys of cooking and eating. At the age of 18 she started working in the kitchen of a local restaurant, at 20 she began taking night classes in French culinary arts, 200

and at 27 she opened a restaurant of her own. In 1996, however, seemingly on a whim, she dropped everything and moved to America. Ms. Schoofs’ pursuit of a sweet slice of the American pie has not been without its sour patches. When she arrived in the U.S., she quickly learned that kitchens here are run quite differently from those in Europe. Realizing that in order to acclimate herself she’d have to gain some additional experience and acquire a better grasp on the English language, she took a job at a local Home Depot, where she’d sharpen her speaking skills by interacting with customers and co-workers and eventually find herself in the position of assistant store

manager. However, despite her progress, something was missing. A restaurateur at heart, Brigitte couldn’t ignore her passion forever, so she signed on at a local Starbucks. After six years as the store’s manager, she decided it was finally time to break out on her own. In 2012, having successfully catered the previous year’s summer concert series sponsored by city hall, Brigitte opened up a small coffee house serving breakfast and lunch. A fusion of European foods with locally grown ingredients, her menu offers a selection of fresh salads, daily soup specials, classic sandwiches like the croquemonsieur, and of course, crepes.

HOSPITALITY & LEISURE

Gary Cederstrom Umpire MLB West Melbourne, FL

How do you hope to contribute to your industry, or what do you hope to change? I just hope to continue being one of the best at what I do, umpiring for the American and National Leagues. I would like to have the opportunity to umpire more World Series games. In 2011, I landed the coveted Fall Classic assignment for the second time in my career. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? I earned a Bachelor of Science in education from Minot State University in 1979, but I attended a special sixweek training program in order to become an umpire. After completing that course, I had to compete with the top umpiring prospects from other training camps. By finishing at the top of my class, I was able to begin umpiring in the minor league, and after a time I was hand-selected to move up to the majors. What does your volunteer work entail? I volunteer for UMPS CARE Charities. During the season, we visit sick children in hospitals around the country. Thatâ&#x20AC;&#x2122;s been going on the past nine years. For the last five or six years, weâ&#x20AC;&#x2122;ve also sponsored at-risk youths, bringing them out to the ballpark with their foster parents or siblings.

ioneer Golf, Inc. is the brainchild of PGA professional Keith Thykeson and his brotherin-law Chris Zeilinger, who came together in 2000 to provide high-quality synthetic turf for use on putting greens and other golf sites. In the time since, the turf industry has grown to provide turf for professional and residential applications, offering homeowners a simple alternative that is attractive and safe enough to meet their landscaping needs. Beyond the administrative functions of overseeing payroll, sales, and accounts payable and receivable, Keith also has a chance to express his creativity and familiarity with golf courses when designing layouts for athletic purposes. An advisory board member of Synthetic Turf International, he was recognized by the company as its number one dealer for six years, an accolade he considers one of his careerâ&#x20AC;&#x2122;s brightest moments.

Keith A. Thykeson President, Owner Pioneer Golf, Inc. Newbury Park, CA

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How do you hope to contribute to your industry, or what do you hope to change? I provide vessels that are floating hotels. Which job or position do you feel has contributed most to your professional development? As the owner of the company, I am able to be handson with everything. What are your short- and long-term plans for ensuring your future success? I will make sure that The Emerald cruise ship is the best floating hotel available. After appearing at the World Expo in Yeosu, Korea, it will be deployed to Colón, Panama and will cruise the Caribbean year-round.

Peter Villiotis Founder, Chief Executive Officer PV Enterprises, Inc. Doral, FL

If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? Because I was educated in engineering, I can be hands-on with the entire project.

ormerly a supervisor at Aramark, a world leader in food services and facilities management, Keith Wodicka left behind this position after more than 28 years so that he could refocus on his primary passion, cooking. Now working in the kitchen with fast food giant Burger King, he tackles this position with the same professionalism he brought to his previous position, demonstrating the utmost concern for co-workers and commitment to quality customer service. It is this unshakeable work ethic that helped earn him the Spirit of Service Award and continues to win the praises of his managers and other higher-ups to this day. Certified by the National Restaurant Association’s ServSafe® program, Keith does his industry and company proud every time he puts on his uniform and steps into the kitchen. Not surprisingly, he loves to cook outside of the workplace as well and is especially fond of making pizza. A man of several hobbies, he also enjoys baseball, working on computers and attending the St. Mark United Church of Christ.

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Keith Wodicka Chef Burger King Terre Haute, IN

HOSPITALITY & LEISURE

Rita Bairos

R. Ashley Banks

Director of Operations Canada Catering Co. Limited Toronto, Ontario, Canada

Chairman The New Frontier Club Lancashire, United Kingdom

Rita Bairos’ solid background in the hospitality field — she worked as an account director with Marriott from 1987 to 1998 — eventually led her to Canada Catering Co. Limited, but this wasn’t her first exposure to the food service industry. Years earlier, her father told her to find a job to pay for her spring break vacation. Little did she know at the time that this minor push would help shape her career from that point onward. Today she directs operational, marketing and administrative policies for all of Canada Catering’s contracts and provides value-added initiatives to ensure customer satisfaction and profitability.

R. Ashley Banks has served as chairman of several private social clubs over the years, having founded an Australian backgammon club and directed a coursing club for more than two decades. His numerous and varied responsibilities run the gamut, from managing daily club activities to organizing special events such as national luncheons. He also coordinates with various shooting and hunting organizations. A member of the European Parliament from 1999 to 2000, he maintains close ties with several prominent political figures.

Elizabeth Ann Downey

Geoffrey Foster

President Yellow Tuesday’s Hair Club Lima, OH

Senior Vice President, Taco Time Canada MTY Food Group Calgary, Alberta, Canada

In 2004, just two years after its doors opened, Yellow Tuesday’s Hair Club received the Lima/Allen County Chamber of Commerce’s Emerging Business of the Year award. Now, almost a decade down the road, this full-service salon is no longer emerging; it has truly arrived. With a highly trained and passionate staff of 21 employees, including cosmetologists, manicurists, massage therapists and receptionists, and of course, owner and operator Elizabeth Downey leading the way, this bestin-region beauty spa shows no signs of slowing down. For more information, head over to www.yellowtuesdayshairclub.com.

Anyone familiar with the world of franchising knows that there is much more to opening a fast food restaurant than just leasing property and filling out a few forms. Perhaps the most important part of this or any other franchise business is brand management. Formerly the vice president of Domino’s Pizza of Canada, Geoffrey Foster brings to Taco Time Canada and its parent company, the MTY Food Group, two decades of experience in the food service industry. As MTY operates 26 different brands, he sees his current position as an ideal launch pad for future growth.

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HOSPITALITY & LEISURE

Elizabeth Frenzel Casalini

Yolanda S. Grant

Senior Trainer Mindful Movement Studio Carmel, IN

Owner Symmetry Massage and Wellness Durham, NC

Elizabeth Frenzel Casalini is truly in her element at the Mindful Movement Studio. A certified Pilates and yoga instructor, she has firsthand knowledge and a deep appreciation of the link between mind, body and spirit, and is extremely passionate about sharing this connection with her clients. She is particularly fond of working with cancer patients and support groups. Having experienced the physical, mental and spiritual health benefits of practicing yoga for more than 25 years, she encourages each of her clients to keep exercising and nurturing themselves outside of class.

As the owner of Symmetry Massage and Wellness, Yolanda Grant endeavors to further the goals of the spa’s previous proprietors. In addition to creating a luxurious environment in which her clients can feel pampered and fully relaxed, Ms. Grant strives to educate them on methods for sustaining the effects of each massage treatment. A member of the American Massage Therapy Association, she is state-certified and professionally trained through Miller-Motte College. For more information on her company and full menu of massage services, visit www.symmetrymassageandwellness.com.

Colin Heal, OBE

Marylee Pedrick Melvin

Chairman Worldchoice UK Ltd. Cambridgeshire, United Kingdom

Aquatic Instructor Rocking M Farm Federalsburg, MD

A group captain in the Royal Air Force from 1981 to 1986 and a fellow of England’s Institute of Travel and Tourism, Energy Institute and Chartered Management Institute, Colin Heal has been a leading figure in the travel industry for the last 25 years. He is a recipient of the Association of British Travel Agents’ Lifetime Achievement Award and an Officer of the Most Excellent Order of the British Empire. Today, he stands at the head of Worldchoice UK Ltd., an international network of independent travel agencies.

Marylee Melvin teaches the fundamentals of swimming and water safety to people of all ages, from toddlers to senior citizens. For her, though, the job consists of more than just passing on basic techniques like the front crawl and backstroke; by showing her students how to overcome their fears, she instills in them the kind of confidence that carries over outside of the pool. A humanitarian at heart, Marylee sits on the board of a Ladies Promise group, which does wonderful work for needy families, such as providing toys, clothes and money for bills during the Christmas season.

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HOSPITALITY & LEISURE

Alleyne Phillip

Charlotte E. Preston

Owner Beauty World Brooklyn, NY

Homeowner, Guest Relations Director ResortQuest by Wyndham Vacation Rentals Steamboat Springs, CO

Located at 753 Nostrand Avenue in the heart of Brooklyn, N.Y., Alleyne Phillip’s Beauty World offers a wide range of beautification services in an intimate setting with a customerfriendly atmosphere. Since 2009, this salon has been providing local residents with the latest cutting-edge hairstyles. Open seven days a week, Beauty World also offers a menu of relaxing spa treatments including massages and waxing, and nail services including manicures and pedicures. Best of all, each of these styles and services is customized to the client’s unique tastes. For more information, visit www.beautyworldtoday.com.

An accomplished sales executive, real estate developer and property manager, Charlotte sees her current position as an amalgamation of her business experience and the two most important values a person can possess: integrity and leadership. In Steamboat Springs, Colo., Ski Town USA, Ms. Preston enthusiastically draws upon a wide range of specialties, including property and homeowner association management, visitor relations and finance. Moreover, she is able to do so from one of the world’s most beautiful vacation spots, the whitecapped Rocky Mountains of Steamboat Springs, where she also enjoys participating in a variety of winter and summer sports.

Tony Seaman

Paula S. Stone

Group Sales and Marketing Director Attraction World Birmingham, United Kingdom

Executive Director The Stone Institute LLC Saint Charles, MO

Tony Seaman is best noted for his strong knowledge of sales and marketing within the hospitality and entertainment fields. Having ventured into these markets due to his own passion for traveling, he began working for Attraction World in 2006 and progressed to overseeing ticket sales for more than 5,000 attractions in 32 countries. He also works to maintain rapport with suppliers and develop promising business opportunities. Before attaining this position with the global theme park and attraction specialist, he worked for Macdonald Hotels, Rocco Forte Hotels and 20th Century Fox.

Paula Stone founded The Stone Institute with the goal of providing premium educational resources for individuals interested in studying, practicing and teaching others about therapeutic reflexology. As national director of the Reflexology Association of America, she strives to elevate and standardize the treatments this healing method offers to the public. In addition to numerous certifications, Ms. Stone holds a Master of Arts in English and a Bachelor of Science in education, both from Mississippi State University. For more information about her organization and her book, “Therapeutic Reflexology: A Step-by-Step Guide to Professional Competence,” visit www. thestoneinstitute.org.

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HOSPITALITY & LEISURE

Jacqueline M. Sullivan

Diane K. Travis

President J & J Associates Westfield, MA

Owner, Beauty Stylist Tres Bon Hair and Beauty North Vancouver, British Columbia, Canada

Jacqueline Sullivan’s full-scale makeovers are designed to enhance women’s natural beauty from the inside out. An experienced image consultant and talented makeup artist, Ms. Sullivan has always been fascinated by clothing and cosmetics and how they affect people’s perceptions of themselves. Her consultations, which offer everything from fashion advice to healthy diet plans, have helped countless customers look and feel their best at weddings, proms and even beauty pageants. In fact, she has been awarded for her accomplishments by New England-based pageantry consulting firm The Crowning Touch.

For Diane Travis, the hair brush is like an extra appendage. She first picked it up while in grade school and hasn’t put it down since. Her incredible talents as a hairdresser and beautician have taken her from styling at eminent product showcases to opening her own full-service salon, Tres Bon Hair and Beauty (www. tresbonbeauty.com). Her progressive business model makes a friendly and hospitable environment of a modern space while her rejuvenating makeovers utilize only vegan, botanical cosmetics and skin care products. Ms. Travis also offers consulting services for entrepreneurs looking to take their salons to the next level.

Lina Mazzucco

Rosanna Aloe Morlando

From a young age, Lina Mazzucco always wanted to see the world. After beginning her career as a French teacher in New York, she moved to Italy, where she was hired by American Express. Experience in sales and marketing led her to Royal Caribbean International, which allowed her to help others realize their dreams of traveling abroad.

Rosanna Aloe Morlando began working in the restaurant industry at the young age of 12, learning early on the supreme importance of customer satisfaction. Her event staffing and management firm, Enjoy Your Party, Inc. (www.enjoyyourparty.com), takes its name from a phrase she often uttered to party hosts and hostesses during her days as a caterer.

General Manager (Retired) Royal Caribbean International Marino, Italy

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President Enjoy Your Party, Inc. Flemington, NJ

Don Glen Wilson

Beach Director, Bayley Beach House Manager Shakespeare on the Sound Rowayton, CT Since retiring from a 36-year teaching career, Don Wilson has kept himself extremely active. Formerly a basketball coach, baseball umpire, football program supporter and ski club adviser, he continues to flex his athletic talents as a golfer and tennis player, and has also been involved in outdoor theater productions with Shakespeare on the Sound.

Stacy Wolcott-Schafer Owner Sand Lake Clipper Sand Lake, NY

Owner Stacy Wolcott-Schafer opened the Sand Lake Clipper Barber and Beauty Salon (www. sandlakeclipper.com) in 2007, after a long overdue return to her hometown. She now provides the area’s residents and customers, including many old and new friends, with makeup, waxing, tanning, manicures, pedicures, hair coloring and a range of other services, all at reasonable prices and in an inviting atmosphere.

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LAW & LAW ENFORCEMENT

hen Deborah Gosling Klosik graduated from the Jefferson County School of Nursing in 1968, it marked the beginning of a brilliant professional journey that would positively affect countless lives and save quite a few as well. Shortly after receiving her nursing license, Deborah was hired by Louisville General Hospital. Over the next 18 years, she honed her skills in critical care nursing while working in the hospital’s intensive care unit. This period of her life would provide her with not only a multitude of fond memories, but also a breadth of medical knowledge that extends far beyond that of the typical nursing professional. In 1979, Louisville General was reorganized as the University of Louisville Hospital. Despite many changes, Deborah would remain at the facility, ultimately finding herself working alongside pre-med students studying to become full-fledged physicians. As they learned, so too did she, absorbing a wealth of supplemental information that would prove invaluable in her second career. Since 1989, Deborah has been drafting legal documents and evaluating cases as a medical paralegal with her husband’s firm, Greer, Klosik, Daugherty, Swank and McCune. This Atlanta-based practice originally founded in 1951 deals in a wide array of medical malpractice cases. Clients who may have been wronged during their hospital stays benefit greatly from Deborah’s familiarity with state medical regulations and the health care industry in general. Hence, more than 20 years after her departure from the nursing field, she continues to accomplish what she set out to at the start: helping improve quality of life for the sick and the injured.

Deborah

Gosling Klosik

Medical Paralegal Greer, Klosik, Daugherty, Swank and McCune Atlanta, GA

How do you hope to contribute to your industry? I would like to mentor younger nurses and encourage them to pursue different areas of the profession. There are many situations that [require] medical consultants. They could be using their expertise in different areas. Which job or position do you feel has contributed most to your professional development? My nursing position [saw me] working in a hospital setting. The hospital was part of the University of Louisville medical school. I worked bedside with medical students and learned what they were learning. I also taught new nurses and medical students to be caring physicians. What are some of your interests outside of work? I enjoy singing and sang for a short time with a USO group. I’m also an artist, and I enjoy attending auctions and antiquing. 208

Claudia

Janez

Director of Legal and Government Affairs for Mexico and Central America DuPont Mexico City, Mexico

etermination, focus, commitment, strong relationships and a solid network: these are the main factors that have led to Claudia Janez’s continued success. Of course, it doesn’t hurt that she also thoroughly enjoys what she does. Originally inspired, like so many other attorneys, by the courtroom dramas that air on television every day, Ms. Janez decided at a young age that she would pursue a career in the legal profession. So in 1995, fresh out of Universidad Panamericana having attained a diploma in commercial and international law, she began lending her newly acquired

knowledge to companies in Mexico. Today, Ms. Janez’s work with major chemical manufacturer DuPont sees her operating among 14 different industries, managing all of the company’s legal and government affairs in Mexico and Central America. This hugely demanding charge involves overseeing a large office staff, handling business acquisitions, participating in confidential strategy meetings, and ensuring that the company’s strict ethics code is adhered to at all times. As one can imagine, with responsibilities this large, a broad knowledge of the law

is not the only component the job requires. Ms. Janez’s legal expertise is complemented by the impressive business acumen she has acquired along with many achievements, not least of which was earning an Executive MBA in general management from Universidad La Salle. As the business world becomes more and more of a focal point for hot-button legal issues, Ms. Janez looks to consolidate her company’s legal and public affairs in Mexico, promoting a culture of corporate transparency while gaining new insight and perspective on commercial law. 209

n today’s evermore globalized economy, the capacity for communicating across cultural divides is becoming more and more essential. In the highly sensitive area of international legal affairs, this ability is absolutely crucial. Marisol Gonzalez Ortega Roque doesn’t merely excel in her interactions with people from different backgrounds; she relishes in them. In fact, it was the opportunity to travel to various parts of the world and meet people from all walks of life that prompted her to take up her profession in the first place. Marisol’s far-reaching academic background took her from Universidad Panamericana in Mexico City across the border Marisol to the Center for American and International Law in Plano, Director of Legal Affairs for Mexico Texas. No less diverse, her past Ford Motor Company professional experience includes Mexico City, Mexico trainee positions at several law firms and a variety of roles in the legal departments of global manufacturers the Celanese Corporation and Bayer AG. Now with world-renowned automotive leader the Ford Motor Company, she continues to collaborate with and report to colleagues all across the globe, particularly the corporation’s general counsel for Canada, Mexico and South America, who is based in Michigan. A talented director of corporate legal affairs, Marisol does not and indeed cannot limit her expertise to one particular specialty. Instead, she remains well versed in matters of intellectual property, contracts, environmental, commercial and financial regulations, antitrust, anti-corruption and anti-counterfeiting law, data privacy, and labor law, just to name a few.

Gonzalez Ortega

What are your short- and long-term plans for ensuring your future success? My goal is to become the regional director of legal affairs, for example, for all of South America. I also enjoy corporate compliance matters, so a position in the corporate compliance area would be very interesting as well. Tell us about a time during your career when you demonstrated leadership qualities. When I used to work at Celanese and was promoted to head of the legal department, I was only 27 years old and, in the beginning, it was difficult for me to manage a team that included people with more years of experience. With time and leadership, I finally worked in a healthy labor environment in which we were not only colleagues, but real friends working for the same goals. How have your professional affiliations helped you advance in your field? I have been member of the ANADE (the Asociación Nacional de Abogados de Empresa or National Association of Business Lawyers) in Mexico for a couple of years. This has kept me updated on new legal processes, laws and regulations, and helped me increase my network and meet very interesting people. I have also participated in other [associations] related to the industries I have been involved with, which has helped me broaden my strategic thinking and business acumen. 210

LAW & LAW ENFORCEMENT

Susan

Rodriguez

Owner Susan A. Rodriguez & Associates Los Angeles, CA

usan Rodriguez isn’t just a talented attorney; she is an invaluable resource for business owners struggling to navigate the many complex twists and turns of California employment law. By resolving in a timely and cost-efficient manner employment disputes related to discrimination, harassment and retaliation complaints, she allows employers to focus on the everimportant issues of productivity and growth. In addition to these areas, she also specializes in wage and hour disputes, trade secret litigation and bankruptcy adversary proceedings. In May 2008, Mayor Antonio Villaraigosa appointed Susan to serve as a commissioner of the Los Angeles Convention and

Exhibition Center Authority. In December 2011, Susan was elected vice president by her fellow commissioners. A longtime board member of the California Unemployment Insurance Council, Susan clearly is no stranger to networking. As a matter of fact, she first became interested in litigation while majoring in English literature at Yale University, where she acquainted herself with a student whose father was a prominent litigator. After receiving a Bachelor of Arts in 1986, Susan went on to obtain a Juris Doctor in 1989 from the University of Michigan Law School and was admitted to the State Bar of California in the following year. The rest, as they say, is history. However, were it not for Ms. Rodriguez’s ability to build

strong professional relationships, she might not have stepped foot inside a courtroom until the first time she was called for jury duty. Indeed, it was a law school friend and colleague who sent Susan her first client — one of the world’s largest food companies — and allowed her to handle her first trial for that client, when Susan was only two years out of law school. Today, she not only runs her own law firm, but also continues to serve as board secretary for the Southern California chapter of the California Unemployment Insurance Council, which brings together human resources professionals, business owners, vendors, government officials, and of course, lawyers. 211

LAW & LAW ENFORCEMENT

Les

Walker

Director of Business Development for Western Canada Knight Security Operations Ltd. Airdrie, Alberta, Canada

es Walker has dedicated his career to serving and protecting others. A former correctional officer, he specializes in assessing a location to determine its safety level and executing security operations, including surveillance, alarm response and emergency deployment. Inspired by the law enforcement professionals he saw protecting his community as a youngster, he went on from high school to complete a bachelor’s degree in criminology with a minor in psychology from Simon Fraser University, where he learned about some of the social and internal conditions that can trigger criminality in individuals. Today Les works to develop additional business opportunities in estern Canada for Knight Security Operations Ltd., a security management company servicing clients in Airdrie and Calgary. In this role, he works with several agencies, both locally and internationally, to further develop Canada’s security industry in terms of risk management strategies, public policy and training. Les has earned several field qualifications, including a certification in arrest and control techniques, a certification in nonviolent crisis intervention and certification as a level-1 first aid practitioner. Through affiliations with the Overseas Security Advisory Council and other public entities, Mr. Walker seeks to educate those within and outside of his industry about the important and unique relationship between law enforcement and security. It is his hope that ultimately all professionals trusted to protect and serve others will conduct themselves according to a code of ethics that holds public safety as a top priority.

How do you hope to contribute to your industry, or what do you hope to change? Integrity and character should be most important. [I hope to] bring the level of professionalism back up to par, show members who are new to the field that this is a viable career, and help create a progressive shift in how this industry will evolve in the coming years. Which job or position do you feel has contributed most to your professional development? Working in mental health and corrections gave me an appreciation for the dark side of humanity and helped me realize just how fragile human life can be. I was able to see firsthand what kind of impact poor decisions and/or unfortunate circumstances can have on people. Seeing the types of adverse conditions people had suffered assisted me in developing a moral code of personal responsibility and has been instrumental in shaping my sincere desire to help people live safer lives by realizing the risks they face on a daily basis. If you could hold any elected or appointed office, which position would you choose? Involvement with the [Alberta] Solicitor General’s Department would be instrumental in achieving policy that accurately reflects the true nature of this industry as it exists today. However, we really do need to change the mindset of the new security candidates entering this business for the first time. They MUST understand the true importance of their position and the impact it has on the clients’ operations as well as personal and public safety. 212

LAW & LAW ENFORCEMENT

Tonya Powers Johannsen General Counsel The Beck Group Plano, TX

onya Johannsen serves as a trusted litigator and trial attorney whose infectious positive outlook underscores her work in addressing complex issues involving trademarks, licensing and general contracting for one of Texas’ largest fullservice construction companies. After beginning her career with business law firm Winstead PC, she gained experience in contract negotiation and later joined Akin Gump Strauss Hauer & Feld LLP as a litigation partner. Today, this member of the Construction Law Section of the State Bar of Texas works among a network of engineers, contractors and developers to ensure that Beck’s numerous projects comply with their standards of excellence. She has served on Dallas’ Committee for a Qualified Judiciary and as a national advisory board member for the Women’s Global Network, effectively collaborating on issues relevant to the advancement of her field and her own career. A dedicated Texan through and through, Ms. Johannsen has served on the boards of numerous charitable organizations and causes, including the Plano Children’s Medical Clinic and Bryan’s House, a facility serving children affected with HIV, AIDS and other special conditions.

revor Maranville’s history with the Vermont Department of Corrections dates back 30 years, beginning with his role supervising inmates as a corrections officer. Beyond simply enforcing state-mandated rules to maintain order or doling out punishments for acts of indiscretion, he sometimes serves as a mentor to inmates prior to their release from incarceration, preparing them to adjust to social reintegration and helping them avoid the same pitfalls that led them to prison in the first place. With his leadership skills and ability to relate to people on a personal level, Mr. Maranville also served as a hostage negotiator for 10 years, demonstrating tactical proficiency in the most delicate and harrowing situations. While working as a customer services representative for the Office of Child Support allowed him to assist in obtaining funds and social services for youths who need it most, it was in law enforcement that he’d found his true calling, so to corrections he returned. Now after more than three decades in the profession, he looks to complete his qualifications by pursuing a bachelor’s degree in criminal justice.

Trevor A. Maranville Correctional Officer II Vermont Department of Corrections Senior Military Police Officer Army National Guard Williston, VT 213

LAW & LAW ENFORCEMENT

John D. Marshall, Esq. Attorney Marshall Dispute Resolution Service Alpharetta, GA

hough employment law expert John Marshall specializes in arbitration rather than litigation, he prides himself in providing his clients with concrete solutions, not just helpful information. Through simple yet effective mediation grounded in deductive reasoning, Mr. Marshall lowers clients’ legal costs and reduces the time and stress normally associated with court appearances. A fellow of the Council of Litigation Management with more than 40 years’ experience as an attorney, he established Marshall Dispute Resolution Service in 2010 following a decade as the vice president, general counsel and secretary of U.S. Security Associates. In addition to running his firm and mediating on behalf of his clients, he is currently writing a book on alternative dispute resolution. Having already established himself as an authority on the subject, he now aspires to introduce others to the legal philosophies that have provided the basis for his success ever since he graduated from the West Virginia University College of Law in 1967 and launched his career as a captain with the Judge Advocate General’s Corps of the U.S. Army, representing soldiers in courts-martial.

specialist in downstream and upstream legal matters within the oil and gas industry, Claudia Noriega ensures that the acquisition and transportation of these precious resources is compliant with industry standards for safety and quality. With more than 15 years of experience in compliance law and on- and offshore operations, she supervises a team of five attorneys and serves on a leadership team working in conjunction with professionals in Houston, Texas to develop proposals. Both a skilled communicator and fierce negotiator, Claudia has participated in the acquisition and development of prospects for successfully producing oil fields throughout Peru and in other parts of South America. Before attaining her executive-level position, Ms. Noriega served as legal counsel and manager for several oil, gas and petroleum companies. Having obtained a bachelor’s degree in law and political science from Universidad de Lima, as well as a master’s degree in corporate law from La Universidad Peruana de Ciencias Aplicadas, she also completed coursework through Harvard Business School and the Yale School of Management to complement her background and existing knowledge. 214

Claudia M. Noriega Vice President of Legal Affairs and Compliance BPZ Exploracion and Produccion S.R.L. Lima, Peru

LAW & LAW ENFORCEMENT

Candia Atwater

Cheryl A. Born

Founder, Caribbean Museum Center for the Arts, Inc. Assistant Attorney General, U.S. Virgin Islands Kingshill, U.S. Virgin Islands

Captain Illinois State Police Skokie, IL

As a prosecutor with the U.S. Virgin Islands’ Department of Justice handling cases in family court, Candia Atwater recognized that for the state of child welfare and society as a whole to improve, Saint Croix’s youths would need to be given an alternative forum to express themselves creatively. So, in 1994, she founded the Caribbean Museum Center for the Arts, Inc. (www.cmcarts.org), a venue for artists of all ages to work, exhibit, teach and learn from one another. Her civic career on the rise, Ms. Atwater has proudly served as an assistant attorney general since 2000.

When Cheryl Born looks back on her life, she is utterly amazed at how far she has come. Once a rebellious, irresponsible and directionless teenager with absolutely no respect for authority, she has now been an Illinois State Police officer for more than 25 years. As a captain, she’s charged with some of the department’s most important responsibilities: she manages a 911 communications center servicing four districts, coordinates with the U.S. Department of Homeland Security’s terrorist response division, and even conducts hostage negotiations when such crises develop.

Arthur L. Burnett

Capt. Richard Leonard Cox

National Executive Director National African American Drug Policy Coalition Washington, D.C.

Director Wellington Investigations Ltd. Woodville, New Zealand

Washington, D.C. is not only the nation’s capitol; it is also one of the major cities of the late 20th-century drug epidemic that continues to ravage communities to this day. A legal adviser, former prosecutor, longtime U.S. magistrate judge and then superior court judge in the District of Columbia, Arthur Burnett has witnessed firsthand the devastating effects that widespread drug abuse has had on individuals and families in urban areas. A leader of the National African American Drug Policy Coalition, he is currently on sabbatical leave from the Superior Court of the District of Columbia.

Certified airline pilot and private investigator Capt. Richard Leonard Cox combines his experience in two separate professions to provide quality assurance services, security and surveillance, and regulatory compliance checks. In addition to conducting investigations that help identify perpetrators and protect personal property, Mr. Cox also writes reports to document his activities and present clients with his findings. A logical and assertive leader with the ability to extract results from those under his direction, Mr. Cox received police training that colored his management style as persuasive, authoritative and structured.

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LAW & LAW ENFORCEMENT

Dana L. Degmon, Esq.

Diane L. Dunning

Associate General Counsel, Principal Legal Auditor Las Vegas, NV

Assistant Attorney General

Dana Degmon attained a Juris Doctor from Valparaiso University Law School in 1999. Since then she has made quite a name for herself as a corporate legal counsel. In reviewing her clientsâ&#x20AC;&#x2122; invoices, she has uncovered fraudulent charges as large as seven figures. It is her eye for irregular billing patterns that makes her an invaluable asset to businesses in and around Las Vegas. Often a gobetween connecting legal and financial departments, Ms. Degmon is a proficient negotiator skilled in settling fee disputes.

Alabama Department of Human Resources Odenville, AL Diane Dunning is an esteemed prosecutor who litigates in highprofile cases of child abuse and neglect throughout the state of Alabama. Formerly the president of the Alabama Council on Crime and Delinquency, she left behind a private practice in 1998 so that she could further her mission to help children in need. She has also served as an adjunct professor at Virginia College and holds a Juris Doctor from the Birmingham School of Law, where she was among the top ten students in her graduating class.

Thomas Fortune Fay

Andrea Friedman

Lawyer, Founder Fay Kaplan Law, P.A. Washington, D.C.

Principal The Friedman Law Group, Ltd. Chicago, IL

There is perhaps no greater personal injury than the pain inflicted upon the families of persons lost to acts of terrorism. Recognizing this, veteran trial lawyer Thomas Fay made it his mission to establish civil remedies for the victims of such atrocities. Due to his efforts in this capacity, he was named Trial Lawyer of Year by the Trial Lawyers Association of Metropolitan Washington, D.C. in 2001 and presented with a Civil Justice Foundation Award in 2002. His steadfast dedication and litigation talents have resulted in combined judgments exceeding $900,000,000 against state sponsors of international terrorism.

The foundation of Andrea Friedmanâ&#x20AC;&#x2122;s career has been built on her expertise in marketing law, specifically her stellar command of public relations, trade practice, sweepstakes and new media management. An experienced attorney well recognized within the fields of advertising, media, entertainment, sports and intellectual property law, she now works with the U.S. Patent and Trademark Office and Fortune 500 companies, drafting and negotiating contracts for promotional agreements. Additionally, she counsels and represents her clients on disputes and regulatory matters and has brilliantly served on trial teams within the federal and state court systems.

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LAW & LAW ENFORCEMENT

Ellen Michelle Harris

Janice Innis-Thompson

Chief Legal Officer Newark Housing Authority Newark, NJ

Chief Compliance Officer TIAA-CREF New York, NY

Having served Newark for nearly two decades, attorney Ellen Harris has worked on matters of eminent domain and reviewed legal documentation for some of the city’s largest redevelopment initiatives, contributing as Newark’s lead counsel to such highprofile projects as the New Jersey Performing Arts Center and the Prudential Center. After joining the Newark Housing Authority as senior associate counsel in 2004, she was promoted within two years to her current position, in which she oversees all legal, risk management and compliance matters and has coordinated the construction of over 220 new housing units.

Following the passage of the Sarbanes-Oxley Act in 2002, many financial investment and advisory firms were mandated to appoint chief compliance officers in order to prevent the kinds of regulatory violations that resulted in headline-making scandals for companies like Enron and WorldCom. With a bachelor’s degree in public relations, a Juris Doctor, six years’ experience as a federal prosecutor, and additional time as an in-house corporate legal counsel, Janis Innis-Thompson was just the right person to fill this important role at Fortune 100 financial services provider TIAA-CREF.

Michele McCarthy

Joan H. Murdock

President, Founder McCarthy Law Toronto, Ontario, Canada

Associate Warden (Retired) California Department of Corrections & Rehabilitation Las Vegas, NV

Michele McCarthy’s extensive experience in commercial, securities and banking litigation includes five years as chief legal officer and corporate secretary with Deutsche Bank Canada and Deutsche Bank Securities Inc. As a matter of fact, she was part of the team that created the Deutsche Bank AG, Canada Branch. Now in a private practice, she serves as a trusted legal adviser to numerous medium to large companies throughout Canada, providing counsel on regulatory compliance, corporate governance and restructuring, policy development and implementation, and various other matters.

After being told by a high school guidance counselor that women could not succeed as engineers, Joan Murdock defied all expectations by becoming the first female deputy director of administration for three districts of the California Department of Transportation. An infrastructure specialist turned corrections official, she has remained extremely active since retiring from the public service arena. She ran two businesses, Murdock Consulting Associates and High Desert Photo, and now sits on the board of the We Care Foundation, which operates a recovery program for women with drug and alcohol problems.

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LAW & LAW ENFORCEMENT

Otis L. O’Connor, Esq.

Anthony J. Scavelli

Counsel (Retired) Steptoe & Johnson PLLC Charleston, WV

Computer Associate The New York County District Attorney’s Office New York, NY

Following 45 successful years in banking and business law, Otis O’Connor decided to give back to the Charleston, W.Va., community that he is proud to call home. Otis currently serves on the Spring Hill Cemetery Park Commission and on the boards of Union Mission Ministries, Inc. and Kanawha Valley Senior Services. He is also an elder of The First Presbyterian Church, where he teaches four Bible studies classes. One piece of advice he offers young people is to determine what they’re interested in and pursue it with diligence and passion.

Specializing in computer forensics, Anthony Scavelli has dedicated his career to supporting the New York criminal justice system through his strong digital research skills. He became established in his field after obtaining a Bachelor of Science in computer management from Fordham University. As a computer associate, Anthony works in the investigation division, analyzing criminal histories and DMV records to provide background information for a number of cases. Away from the office, he enjoys watching sports and being involved with his local church.

Karen Ann Smith, MS, LCAC, CADAC II, CCJP, CCDP

Lisa Spiegel

Karen Ann Smith knows how devastating it can be to watch helplessly as a family member falls victim to drug addiction; she has been there. Determined not to let the same tragedy befall others, she became certified and licensed as an addiction counselor. Today she delivers treatment where it is needed most, at the Branchville Correctional Facility, where she counsels adult male inmates who come from a history of drug and alcohol abuse. In 2008, she co-developed the Indiana Department of Corrections’ community re-entry program, which has helped thousands of ex-convicts readjust to life on the outside.

Lisa Spiegel has been practicing law since the mid-1980s. She earned a JD from Yeshiva University’s Benjamin N. Cardozo School of Law in 1985 and shortly thereafter became an associate attorney for Mailman & Schultz. Designated as a certified specialist in immigration and nationality law by the State Bar of California, Ms. Spiegel now focuses on cases related to the employment of foreign nationals. A former chair of the American Immigration Lawyers Association’s Northern California chapter, she authored a chapter in the CEB publication “Advising California Employers and Employees.”

Community Re-Entry Specialist Indiana Department of Correction Branchville, IN

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Attorney, Partner Duane Morris LLP San Francisco, CA

LAW & LAW ENFORCEMENT

Cindy Barton

Barbara Gallo

Devon L. Gosnell

Owner The Law Office of Cindy Barton Vernal, UT

Partner Krevolin & Horst, LLC Atlanta, GA

Of Counsel Steptoe & Johnson PLLC Morgantown, WV

Cindy Barton proudly represents and defends the people of Utah, specifically in Uintah, Carbon, Wasatch and Duchesne counties. In 2007, she helped secure a landmark victory in the historic appeal of U.S. v. Hardman in the United States Court of Appeals for the 10th Circuit. Her areas of practice include criminal law, DUI, and trust, estate and domestic law.

Barbara Gallo is an environmental attorney who handles permitting, compliance and enforcement issues in all areas of environmental law; assists in corporate and real estate transactions; and advises on the development and implementation of sustainable practices. Having been “praised by clients for her ‘extreme depth of knowledge,’” Ms. Gallo is recognized by her peers as a Georgia Super Lawyer.

Devon Gosnell is a seasoned litigator with over 30 years’ experience in complex litigation representing employers, corporations, governments, and higher education institutions. She served as counsel for a major university, represented private employers in discrimination claims, and was an assistant U.S. attorney. She holds a JD from West Virginia University, an MBA from the University of Memphis, and an M.Div. from Harding School of Theology.

Leslie Luttrell

Donna L. Parmer

DonnaLee Hartman

Certified Property and Evidence Specialist Merced Police Department Merced, CA DonnaLee Hartman maintains and oversees a 10,000-squarefoot warehouse containing narcotics, vehicles, weapons and other pieces of confiscated evidence, and also gathers and secures many of these items from crime scenes before processing them for storage. The executive secretary of the Merced Police Officers Association, she has been certified by the International Association for Property and Evidence, Inc.

Founding Partner Luttrell Zucker Law Group San Antonio, TX

Closing Director Tom Vaughn Chapter 13 Trustee Chicago, IL

Leslie Luttrell has been practicing commercial law in Texas since 1985. Specializing in bankruptcy and creditors’ rights, she formed the Luttrell Zucker Law Group in 2012 after accumulating decades of courtroom experience with other firms across the state. A lifetime member of the Texas Bar Foundation, she has lectured extensively for the State Bar of Texas’ continuing legal education program.

After getting her start in the legal profession as a court reporter, Donna Parmer decided that the workload of a paralegal was better suited for her skill set and more pertinent to her interests. A member of the National Association of Legal Assistants, she now manages case files for a major metropolitan bankruptcy trust.

Mary Ellen Harris

Chief Executive Officer, Founder, Peace Makers Mediation Pastor, Life and Hope Assembly of God Greenville, SC Helping others has always been Mary Ellen Harris’ mission. Whether she did so personally, professionally, spiritually, or in some combination of ways made little difference, for at the end of the day, she touched the lives of countless individuals. Through Peace Makers Mediation, she provides affordable counseling and legal assistance to disadvantaged families and couples with marital problems.

Karl Weiss, JD, LLM

Attorney Lasher Holzapfel Sperry & Ebberson, PLLC Seattle, WA Named Top Tax Lawyer by Seattle Magazine and Best Business Lawyer by Seattle Business Monthly magazine, Mr. Weiss is experienced in general corporate counsel and business law. He works closely with clients and their professional advisors to strategize for business growth and address tax, legal and operational issues as they arise.

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Laurel Ann

BROWNE, CAC III, CHT, CPE

Clairvoyant Reader Visionary for Creative Change Georgetown, TX

aurel Ann Browneâ&#x20AC;&#x2122;s innate transformative abilities have helped clients from all walks of life make major course-altering changes that have positively affected their professional careers, improved their communication skills, and most importantly, solidified their relationships with themselves. The product of more than three decades of practicing astrology, tarot reading and hypnosis, hers is a unique perspective, one that she shares with her clients in order to encourage personal development through self-discovery and total holistic health. As a writer, a numerologist and a hypnotherapist, Laurel Ann helps those with whom she crosses paths delve into the metaphysical connections between mind, body and spirit. Certified as a substance abuse counselor in the state of Colorado, she has used the unique tools at her disposal to help others overcome a variety of addictions by unearthing the deeply planted roots of their pain. Having also counseled individuals suffering from depression, as well as those battling unemployment, family issues and a host of other problems, she is able to offer sound advice that, when implemented, can truly bring about remarkable change. Currently focused on natural solutions, such as using subliminal hypnosis and brainwave energetics to enhance healing frequencies, she provides an effective and refreshing alternative to costly prescriptions and stressful treatment regimens. 220

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Among Ms. Browne’s most popular services are destiny readings, which involve spiritually insightful examinations of one’s astrological traits. For more information on Laurel’s incredibly empowering tools of self-improvement, visit www. visionarycounselingcenter.com, www.visionaryforcreativechange.com, and www.healthsecrettruths.com.

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uch has been said and written about the function of faith in psychiatric treatment, and as is the case with any religious matter, the debates will surely continue for years to come. As far as the Rev. Jimmy Davis is concerned, the patients will always remain his first priority, for by striving to uplift their spirits he fulfills his one true calling. From teens battling chemical dependency and seniors suffering from late-stage dementia to staff members who could use a friendly word of advice, Jimmy receives with open arms all those at Mississippi State Hospital who seek his counsel; which is not to say that he offers spiritual guidance only in the clinical setting. Rev. Davis also volunteers his time at the Crossgates Baptist Church in Brandon, Miss., and wherever else his services are sought. Having been elected president of the Mississippi Baptist Chaplainsâ&#x20AC;&#x2122; Association in 2011, he now looks to inspire his fellow pastors, who work not only in hospitals, but in correctional facilities, military bases and other institutions as well. Though preaching and leading worship services are a major part of what Rev. Davis does now, his role at Mississippi State Hospital has not always been faith-based. In fact, he got his start at the hospital as a social worker. Today, he draws from this past experience just as he calls upon the knowledge and inspiration he received in attaining a Master of Divinity from Southwestern Baptist Theological Seminary.

Rev. Jimmy D.

Davis

Chaplain Mississippi State Hospital Whitfield, MS

How do you hope to contribute to your company/industry or what do you hope to change? I hope to carry out my responsibilities with integrity and represent the God I serve. Which job or position do you feel has contributed most to your professional development? Immediately before working as a chaplain, I worked at the hospital as a social worker. This position helped me understand the needs that are here in this psychiatric hospital. When I worked in campus ministry, this helped me develop as a minister. Whatâ&#x20AC;&#x2122;s the most important thing that you took away from your education? My seminary training, when I received my Master of Divinity, prepared me to understand Godâ&#x20AC;&#x2122;s word. What are your short- and long-term plans for ensuring your future success? There is a strong possibility that this hospital is where I will retire from. 222

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Whom do you hope to inspire? I hope to inspire anybody who feels that they are unhappy, discouraged and unable to find their passion and purpose in life. By using your current business model, how do you hope to make a difference in the world? We have all been handed down that which our parents had learned, but what if our parents’ way of living can no longer serve us today? As a society, we are an abundance of different diseases, abuses, despair and depression, and filled with pain at the sight of our own reflections. One session with me can change your life. A difference is made in the world one step and one person at a time.

Linda Amato President Believable Alternatives Bellmore, NY

What advice would you offer to someone starting out in your industry? Be passionate about your endeavors, and keep learning and reading. Learn to listen, not to judge or be critical of anyone, and realize that this is a lifelong mission. The universe will send you people who need help with an issue that you have overcome.

Could you tell us a little bit about yourself? What is your educational background? What are your interests? I’ve studied finance at Oxford University and business marketing at Michigan State University. I also hold a bachelor’s degree in theology from Indiana Bible College and have received honorary doctorates from Aenon Bible College, Grace Bible College and St. Thomas Christian College. I am extremely active in my church. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? Yes, there have been many obstacles for me to overcome. I’ve worked through them by drawing upon my best resources to figure out the best solutions. I learn from my mistakes and move forward. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? Through meditation and prayer, I get to the root and source of the problem. There are always going to be obstacles and issues to deal with, but how one handles a situation is often more important than the situation itself.

Ira Combs Jr. Executive Director Christ Centered Homes, Inc. Jackson, MI 223

RELIGIOUS/SPIRITUAL

Rev. Dr. Frankie D. Carey

Rev. Shawn Conoboy

Chaplain (Retired) Scotts Valley, CA

Parochial Vicar Christ the Good Shepard Parish Campbell, OH

Before becoming a chaplain, the Rev. Dr. Frankie Carey underwent 2,500 hours of pastoral education, including 1,600 at the advanced level. She holds a Bachelor of Applied Science from Montana State University, a Master of Divinity from the American Baptist Seminary of the West, and a Doctor of Ministry in lay leadership from the Graduate Theological Union — all of which she attained graduating with honors. In 20 years of religious service, she has been affiliated with nine congregations. She cites taking a delegation of students to Israel as the highlight of her career.

The Rev. Shawn Conoboy, a native of Jefferson, Ohio, serves as a man of the cloth according to the motto he shares with his grandfather: “Learn something new every day.” Having completed his seminary studies at The Pontifical North American College in Rome, Conoboy harbors a deep spiritual connection to the timehonored traditions of Roman Catholicism. Gleaning new insight not just from the Bible itself, but also from how its lessons relate to the lives of his parishioners, he strives to continue Christ’s mission of love, justice and service for all mankind.

Rev. Hans-Fredrik Gustafson, Ph.D.

George E. McRae

Ordained Lutheran Pastor (Retired) Speakers’ Bureau, Food For The Poor, Inc. Coconut Creek, FL

Pastor Mount Tabor Baptist Church Miami, FL

In more than 50 years of pastoral service, the Rev. Dr. HansFrerik Gustafson points to serving the Holy Trinity Church in Bridgeport, Conn., as one of the highlights of his career. He was especially delighted to oversee the relocation of this congregation to Trumbull, Conn., where they settled into a newly constructed $2 million facility. Recently, Dr. Gustafson has determinedly spoken on behalf of Food For the Poor, Inc. in various venues, both religious and secular. The organization’s low expenses allow it to give more than 96 percent of all donations to programs helping the poor.

The Rev. George McRae knows that as a true Christian his mission doesn’t begin and end within the walls of the church. It is beyond these hallowed grounds, among the dregs of society, where he and his parishioners are needed most. Through his church’s many community-based endeavors, he strives to bring light to the all-too-often forgotten faces of the downtrodden. In addition to meals for the hungry, treatment for drug addicts and support systems for HIV patients, pastor McRae’s ministries provide education programs geared at curbing all of these social ills.

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Dr. Hani Rizk Abdu

F. David Wells Pastor, Minister East Douglas United Methodist Church East Douglas, MA

The path of the Rev. F. David Wells’ life took him from the farm to the classroom to the pulpit, and from Idaho to the mideastern states and New England. After earning a Bachelor of Science in agriculture from the University of Idaho, he went on to earn master’s degrees in animal science and music education. He would later work as a music instructor and choir director at local churches and Christian schools in Tennessee, Kentucky and North Carolina before returning to Idaho to teach a course in farm business management. Today he preaches at East Douglas United Methodist Church.

Susan I. Goodnight

Director of Christian Education and Life Development (Retired) Bethel Christian Fellowship Rochester, NY As a woman born to teach, a corporate officer of Aglow International, and most recently, a Christian education director, Susan Goodnight has instructed students, published books and spoken to groups in the U.S. and internationally for more than 50 years.

Mario Peters

President Thumbs-Up Missionary Church, Inc. Jackson, MS Native Mississippian Mario Peters is driven to improve living conditions for thousands of Jackson residents considered below the poverty line. Through his church’s community outreach programs, he connects economically disadvantaged individuals with various charitable organizations and provides character development and career training courses designed to help outof-work people secure gainful employment.

Amy Gerber

“The Egyptian Messiah” Author, Preacher Brooklyn, NY

Founder Laughing Waters Ranch Sedona, AZ

Dr. Hani Rizk Abdu, known worldwide as “The Egyptian Messiah,” believes that there is no divide between religion and science. In 1970 he published “The True Christian Science,” the first of a series of 17 books combining his logical, spiritual and scientific teachings; these books constitute “The True Christian Science Bible.” His second full-length publication, “Christian Psychology,” offers a comprehensive view of human developments under Christ’s banner. For more information, visit www.st-kyrillos-academy.org.

After miraculously overcoming multiple sclerosis, Amy Gerber began a lifelong journey of individual and universal discovery, exploring holistic practices that would help her guide others to a healthier, more meaningful and inspired way of life. A gifted mentor, writer, workshop facilitator and interfaith minister, she opened the Laughing Waters Ranch retreat and healing center in 2005.

H. Martin Rumscheidt

Joanna Swanson

Professor of Systematic Theology Atlantic School of Theology Dover, NH

President Embracing Miracle Moments Garland, TX

H. Martin Rumscheidt has spent his professional life writing about and studying theology. Through his studies of Judaism, he has become extremely knowledgeable of the Holocaust, the State of Israel and its relationship with Palestine. Although now retired, he continues to write small chapters and articles and translate major theological texts into English.

Joanna Swanson is the author of “Making Disciples,” a powerful resource for families and churches that lays out five comprehensive parenting goals as well as five methods of effective communication. She is currently in the process of publishing two additional books and producing a DVD called “The Doula Documentary” about the role she takes on as a labor coach.

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Judy

Dunn

Owner Judy’s Gems Baldwin City, KS

udy Dunn has been fascinated by ornate antiques ever since she was a young girl, so after almost four decades as a private consultant and counselor, when it came time for her to retire to quieter endeavors, she decided to focus on her lifelong interest in collectibles. Since 2006, she has been selling vintage jewelry and accessories through e-commerce dealer Ruby Lane. At www.rubylane.com/ shop/judysgems, collectors and other discerning customers are delighted to find nearly 2,000 unique items dated from the Victorian era to the 1980s. Among these are several one-of-a-kind designer-signed pieces as well as numerous unsigned but equally beautiful collectibles. Featured brands include Hattie Carnegie, Coppola e Toppo, McClelland Barclay, Miriam Haskell, Alexander Korda, HAR, Joseff of Hollywood, Chanel and Pauline Rader. Formerly a substance abuse counselor, Ms. Dunn holds a Bachelor of Arts in counseling from Thomas Edison State College. In addition to founding and directing a halfway house that doubled as an outpatient recovery center, she worked in an inpatient treatment facility for five years and ran a private practice for more than three decades. Though she has moved on in her professional life, Judy has not lost her penchant for helping others, as is evidenced by the customer testimonials viewable on her website and her still-growing volunteer record, which is all the more impressive in light of her health issues. A polio survivor, she remains active at her local church and contributes to both the American Cancer Society and the American Heart Association.

Could you tell us a little bit about yourself? What is your past work experience? What are your interests? My husband and I owned an auction facility in the late ‘60s and early ‘70s. We held auctions on Friday evenings, and much of what was left over went into my store. I have always had a passion for antiques. Was there ever a personal matter or issue that came into conflict with your professional endeavors? What was it and how did you work through it? When I was 2 ½ years old, I was diagnosed with polio. The doctors didn’t expect me to live, but my mother fought with them, knowing that there would be challenges ahead but with love and hard work I would be fine. I have had some health problems as a result of battling polio, so when I retired from my counseling career I felt the need to slow down. This led me to start an online business; it gives me the opportunity to work from home and connect with others, and I still deal in vintage and antique pieces. 226

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Nickie

Nelson

Founder, Owner A.R. Mouse LLC Baltimore, MD

he folk art form known as screen painting dates back to early 20th-century Baltimore. Though its popularity has waned over the decades, a select few artists have managed to keep the medium alive. One of them is lifetime Baltimore resident Nickie Nelson. Inspired by the beautiful scenes adorning windows across her city, Nickie nurtured her natural artistic talents under the tutelage of master screen painter Anna Lipka. Having learned from the best, she now strives to introduce the medium

to a new generation of city dwellers with the launch of the Nicki Nelson™ Collection, a line of high-end one-of-a-kind handbags featuring inset screen artwork. These accessories, available exclusively at www.nickienelson. com, not only reflect the grandeur of one of Baltimore’s oldest artistic traditions; they fit right in with the quirky fashion sense of urban 20-somethings all across the country — and to top it off, they are absolutely unlike anything else available in today’s market. As Nickie spent much of her

life bridging her appreciation for the arts with her daily routine as a homemaker, she has developed something of an impeccable eye for interior design and home décor. It is for this reason that she now looks to expand her line to include furnishings and light fixtures crafted from the same creative vision that inspired her previous work. A member of The Painted Screen Society of Baltimore, she remains highly committed to helping preserve the timeless, if underappreciated, craft that has continued to fascinate her all these years. 227

Heather

Previn

Owner, Manager Adolfo Dominguez Chevy Chase, MD

s the daughter of a British diplomat, Heather Previn was exposed to worldly cultures and ideas from the time she was a small child. Growing up in various locations across Europe, where she crossed paths with many well-dressed political figures and businesspeople, she quickly developed an eye for high fashion. Though she would eventually go on to study dress design, tailoring and millinery at the Guildford School of Art, her passion for beautiful adornments was not at all limited to clothing. In 1994, Ms. Previn became the owner and manager of Sine Qua Non, a high-end jewelry store located in Edgartown, Mass. Two years later she graduated from the Gemological Institute of America. An accredited jewelry professional, she would put her newly acquired knowledge to work grading diamonds and pearls that came across the counter of her shop. When the store closed its doors in 2000, Heather took some time off before rejoining the workforce in sales positions at Tiffany & Co. and Bulgari, where she began restoring her enthusiasm for luxurious designer apparel. Though she’d always maintained an interest in international fashion trends, working with these high-end retailers breathed new life into her career and gave it a muchneeded kick start. It was in 2009 that Heather experienced what she considers her greatest career achievement to date. Following a lengthy application process, she was selected to open the first Adolfo Dominguez franchise in the U.S. This luxury clothing chain, already considered one of the most popular brands in Spain, is currently in the middle of a five-year expansion that involves doubling its international sales outlets — and if the success of Ms. Previn’s franchise location is any indication, this plan will go off without a hitch. 228

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Maria Luisa Fulgueira Owner, Chief Executive Officer Daltosur S.R.L. Buenos Aires, Argentina

n 1976, Maria Luisa Fulgueira became the first female chief executive officer of a multinational company located in Bolivia. This accomplishment would be impressive enough on its own, but perhaps even more remarkable is the fact that 14 years later she did it again, becoming the first female CEO of a multinational corporation in Argentina. One of 100 business leaders featured in an article in Apertura Magazine highlighting the country’s most successful women, Maria is unwilling to rest on her laurels, even after almost 50 years in her profession. In addition to running one of Argentina’s largest industrial chemical distribution companies, she serves on the board of directors and the consulting committee of Voices Vitales Argentina, one of the country’s leading women’s organizations. She is also the president and founder of the Argentine Forum for Executive Women. Having earned an MBA from the University of Sao Paolo, she recognizes that education is not a one-way street and plans to use all that she has learned over the years to mentor others while walking new avenues of personal and professional growth.

efore discovering the Market America business model, Rick and Cindy Hannon were a landscape contractor and a school bus driver. In a few months’ time, that all changed. By following the example of the company’s founders, JR and Loren Ridinger, Rick and Cindy were able to earn full-time salaries while working part time from home. This gave them the freedom to put more energy into raising their newborn son and allowed them to live the kind of lifestyle they’d always dreamed about. Today, as a marketing consultant and success coach, Rick teaches other individuals and couples how they too can take advantage of this amazing money-making opportunity. When the Hannons aren’t working from their home base in Smithtown, N.Y., helping online shoppers find cash-back savings for their favorite e-commerce sites, Rick is traveling the state and country, hosting training seminars for sales teams. For more information about Rick and Cindy’s success story and to find out more about the Market America business model, visit www.rickhannon.biz today.

Rick Hannon Owner, Marketing Consultant Executive Management Group Smithtown, NY

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Michelle Reneé Loos

ichelle Loos didn’t get her start at Stanley Security Solutions in a mid-level management position. Technically, she didn’t even start in an entrylevel position. Originally hired as a temp, Michelle worked her way up from the very bottom, first to sales administration and eventually to her current position as director of operations, in which she oversees production and distribution facilitation as well as occupational safety hazard training. In addition to managing general sales operations throughout Canada, Michelle ensures that all inventory levels remain at the capacity needed to sustain timely delivery and customer satisfaction. A recipient of parent company Stanley Black & Decker’s coveted President’s Club award, she has been winning awards of all sorts for over a decade, going all the way back to her time with the U.S. Navy Third Fleet. Looking ahead, she intends to draw upon all of her past experiences to help her company’s distribution center achieve a 24-hour product line turnover.

Director of Operations Stanley Security Solutions Inc. Indianapolis, IN

What do you feel has contributed most to your success? Being able to find the right item to sell is the key. The confidence I have in my products and my ability to brand my apparel have also added to my success. What are your short- and long-term plans for ensuring your future success? I will find new ways to drive traffic to my website. My goal is to get 100,000 customers to visit www.flagshirt.com. How did your education help prepare you for what you do? My education helped me build a strong understanding of the business end of my company; however, it is only one contributing factor that led to my success. My motivation, people skills and work ethic are traits I didn’t learn from school. What’s the most important thing that you took away from your education? Statistics and analysis, which have helped me with the marketing side of running a business. What is the first thing that you refer to mentally when you are feeling discouraged or facing a dilemma? I know that there will be ups and downs and you can’t always win, but I never get discouraged. I always look for a solution. 230

Stephen Stern Owner www.theflagshirt.com Weston, FL

RETAIL/WHOLESALE/DISTRIBUTION/SALES

Gayle B. Allen

Russell W. Anderson

Co-Owner Allen’s Furniture Princeton, WV

Director of Service Sales SimplexGrinnell Surrey, British Columbia, Canada

Gayle Allen and her husband, Richard, are the proud owners of three furniture stores: two in Virginia and one in West Virginia. Mrs. Allen has been fascinated by interior design for many years. Her long-standing interest in the field has proven helpful in several ways, as she possesses an excellent eye for attractive showroom displays and is able to share layout ideas with prospective customers, showing them which furniture pieces might complement their personal styles. In addition to customer service and floor sales, she manages all bookkeeping and procurement operations.

Russell Anderson is the dictionary definition of a sales leader. A resourceful, charismatic and self-motivated fire safety and security services broker, he excels in product-related training, staff development and consultative marketing, making significant contributions to SimplexGrinnell’s bottom line year after year. One of the determining factors that puts Mr. Anderson ahead of the competition is his familiarity with the company’s products, as well as its target sales demographics. By aligning himself with the Canadian Fire Alarm Association, he has increased his knowledge of public safety while building connections with fellow industry professionals.

Kim A. Beare, CHRP

Kelly Boyd

Specialty Sales Manager Baxter Corporation Burlington, Ontario, Canada

President Electrorep, Inc. Sausalito, CA

Kim Beare is living proof of how a background in human resources can prepare workers for success in various other roles. Having acquired the Certified Human Resources Professional designation from the University of Guelph in 1995, Ms. Beare went on to experience accelerated growth in sales positions, first at BD and later at Baxter. Now a specialty sales manager, she leads and oversees a team focused on executing initiatives for four different therapy franchises. She proudly counts herself among the members of the Canadian College of Health Leaders.

With 23 years of practiced expertise in electrical manufacturing, Kelly Boyd has achieved professional success through his perceptive sales and marketing skills. In 2000, he advanced to his current position, in which he has played a pivotal role in expanding the company’s Southern California division. Kelly utilizes the knowledge he obtained while studying economics at the University of Iowa to forecast and develop market strategies. In addition to directing Electrorep, he serves as a trustee for the Manufacturers’ Representatives Education Research Foundation.

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Helen P. Carlisle

Patricia Cates

Vice President Charlotte’s Optical Colorado Springs, CO

Sole Proprietor Cates Global Solutions Toronto, Ontario, Canada

Helen Carlisle operates a Colorado Springs eyewear retail business with her husband. As vice president, Helen oversees the shop’s day-to-day operations, educates store managers on company practices and policies, conducts client eye examinations, manages finances, and directs advertising and budgeting efforts. Among the store’s many top-quality products are a number of exclusive European designer frames and sunglasses; these products, along with Helen’s financial expertise and customeroriented business philosophy, combine to create a guaranteed recipe for satisfaction.

According to studies, gluten intolerance is estimated to affect approximately six percent of the general population; Patricia Cates counts herself among this sizable yet shockingly underserved subgroup. It is for that reason that she launched Cates Global Solutions, an international distributor of gluten-free food products. By making these products more widely available, she aimed to serve those who, like herself, have had difficulty finding affordable dietary alternatives. Ms. Cates is also an invigilator at York University, where she monitors and assists special needs students during exams.

Darlene Joan Cherry

Heather Goodchild

Fabrics and Needlework Department Manager Hobby Lobby International, Inc. Mundelein, IL

Director of Education and Training SkinMedica, Inc. San Diego, CA

With more than 60,000 products in 13 departments, Hobby Lobby is a home away from home for passionate decorators, seamstresses, artists and craftspeople of any ilk. For Darlene Cherry — who previously worked at Toys “R” Us and holds a bachelor’s degree in home economics from Michigan State University — this supplies superstore is that and more; it is a place where she can marry her past retail experience with her favorite pastimes. As manager of the store’s fabrics and needlework department, she creates floor presentations, orders merchandise and supervises departmental personnel.

Since getting her start more than 13 years ago as an aesthetician, Heather Goodchild has made incredible strides in the field of medical aesthetics, training personnel at SkinMedica, Inc. on the regional level and serving as a national strategic account manager. With her promotion to director of education and training in late 2011, she has become increasingly involved in the business side of the industry, piloting a practice management symposium and working to enhance aestheticians’ knowledge of SkinMedica products, which range from facial cleansers and skin rejuvenators to moisturizers, sunscreens and acne treatments.

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James Goraieb

Erik Illig

President, Chief Executive Officer, Owner RGA Leatherworks New York, NY

Chief Executive Officer Naama Naot Germany GmbH Pirmasens, Germany

James Goraieb founded RGA Leatherworks in 1995 with the goal of offering premium-quality leather fashion accessories at prices that appeal to a wide range of consumers. Since then, Mr. Goraieb has fostered successful partnerships with a number of leading clothing brands, from South Pole to Ben Sherman, cementing the company’s reputation as a versatile design house that produces functional and attractive accessories to complement the style of any target demographic. Though RGA Leatherworks maintains distribution centers in Ontario and California, its sales hub is an intimate showroom located on Fifth Avenue in midtown Manhattan.

The professional journey of Erik Illig from factory intern to chief executive officer of an international footwear distributor spans four continents and 26 years. Fluent in German, English, Portuguese and Spanish, Erik excels at leading multinational teams, working with them to address and resolve issues that affect business on a global scale. Before coming to Naama Naot Germany GmbH, he oversaw the reorganization of Aerosoles, creating and implementing a new brand while also sitting on the boards of several subsidiaries located around the world.

Oriana Jones

Mary E. Kopf

Director Illuminum Incorporated Ltd. London, United Kingdom

Owner Sunshine Health Foods, Inc. Fairbanks, AK

At the helm of her company, Oriana Jones provides direction on product and business development for Illuminum Incorporated, whose lines feature perfume, cologne, and even the innovative “Aromarizor,” which dispenses high-quality fragrances into the air, leaving spaces refreshed and revitalized. Also a passionate life coach and advanced martial arts instructor, Ms. Jones inspires others to make powerful strides toward improving their physical, mental, financial and emotional circumstances.

Mary Kopf and the staff at Sunshine Health Foods, Inc. are not some group of Johnny-come-latelies who decided to hop on the organic food bandwagon because it seemed like a good way to make money. Quite the contrary, Ms. Kopf has owned this mom-and-pop shop for nearly 40 years. A vehement naturalist, she encourages people to take their health back into their own hands and strives to provide them new avenues to do so. For more information on her and her business, please visit www.sunshinehealthfoodstore.com.

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Ira Levy

Catherine M. Marion

Chief Executive Officer, President Surge Components, Inc. Deer Park, NY

Owner, Designer CGarte Short Hills, NJ

Ira Levy has been at the head of capacitor and semiconductor supplier Surge Components, Inc. since he joined the company in 1981. In addition to the positions of chief executive officer and president, he currently serves as principal accounting officer, managing all financial aspects of the business. He also communicates directly with customers and works to maintain strong relationships with each authorized distributor of the company’s products. A longtime resident of Nassau County, Mr. Levy is an active supporter of numerous local Jewish organizations.

After leading a successful career as a finance attorney for a quarter-century, Catherine Marion decided to enroll in New York’s famous Fashion Institute of Technology in order to explore her longtime passion for jewelry design. It was here that she met textile and costume designer Amy Glaswand. Realizing they shared the same creative philosophy, the duo decided to combine their talents and launch CGarte, a jewelry line now available in retail locations throughout the U.S. For a look at their debut collection of elegant handmade charms and pendants, please visit www.cgarte.com.

Albert Nicholl

Denise L. Plumley

Managing Director Orthofix Ltd Newbury, United Kingdom

Director of Sales Amcon, The Eyecare Supply Center Saint Louis, MO

Orthofix is an international provider of orthopedic medical devices. Albert Nicholl, as the company’s chairman and managing director, oversees all aspects of the product supply chain from sourcing to sales. In doing so, he directs the operations of numerous corporate subdivisions, including 11 in the U.S. and several others in the U.K. A graduate of The University of Edinburgh, where he majored in medieval French, Mr. Nicholl also holds an honors degree in finance from Glasgow Caledonian University. He owns a home in the south of Spain and enjoys skiing with his family.

Denise Plumley is about as loyal as they come, having worked with Amcon for all 33 years of its existence. During this time, she has watched the company grow from a contact lens supplier to a major manufacturer and distributor of optical products for both consumers and eye examiners. In 2008 she was promoted from territorial sales manager to director of sales. She has since exerted herself tirelessly to increase the company’s profits every year, chiefly by boosting workforce morale and ensuring that all managers reach their sales goals.

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Carol B. Poppe

Joan M. Schramm

Owner Tri State Dispatch West Liberty, OH

Owner Silver Arrow Gallery and Gift Shop Tannersville, PA

While gaining invaluable career experience in the railroad industry, Carol Poppe began to realize that an extensive amount of time and effort was wasted on locating various quarries and stone types. Recognizing the growing demand for expedited materials distribution, she set out to launch her own company. Today, Tri State Dispatch provides convenient one-stop delivery services that combine access to approximately 525 quarries and numerous trucking companies located in 19 states. To stay updated on the latest industry-related topics, Carol reads publications such as Pit and Quarry and Aggregates Manager.

Joan Schramm’s gift shop sells authentic Native American art, crafts and collectibles, much of which is produced by local artisans. Hand-sculpted jewelry of the Navajo, Hopi and Zuni nations fills the shop’s display cases while books and DVDs on tribal culture line its shelves. As for the store’s owner, Ms. Schramm started this business more than 20 years ago to showcase and promote the work of Native American artists. She obtained a Bachelor of Science in American history from Temple University in 1967.

Julie Anne Shimmel

Ronny Van Rossem

Retail Partner Sales Director T-Mobile USA, Inc. Birmingham, AL

Vice President of Merchandising Staples, Inc. Almere, Netherlands

Julie Anne Shimmel is charged with driving revenue and directing enterprise initiatives in the Gulf Coast region for T-Mobile USA, Inc. The position of regional partner sales director puts a new twist on what has been a consistent theme throughout Ms. Shimmel’s career, as she previously served as regional director of operations with Blockbuster, Inc. and regional manager with Bath and Body Works. Now involved in indirect retail operations, she is responsible for a portfolio of over 1,500 distribution points spread out across various channels.

As a leader of Staples’ merchandising initiatives, Ronny Van Rossem oversees all of the company’s European merchant channels, both online and in physical retail locations. This overlapping function envelopes the large-scale responsibilities of determining price points, as well as several smaller yet equally critical duties, such as determining in-store product placement. Ronny began his career at Corporate Express in 2001, working in sales and marketing in Belgium and Luxembourg. The company was purchased by Staples, Inc. in 2008, and in 2009, Mr. Van Rossem joined its new multi-channel merchandising team.

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Pat Worrell

Kim Zinn

Senior Director of Retail Distribution J. Crew Lynchburg, VA

President, Envision Prosperity, LLC Owner, Juice Plus+ Littleton, CO

Standing at the helm of clothing empire J. Crew’s e-commerce operations is Pat Worrell, a seasoned project manager whose past employers include such retail giants as Wal-Mart and Gap Inc. As senior director of retail distribution, Ms. Worrell has her hands in all facets of supply chain management, including warehousing and inventory control. Furthermore, she manages numerous accounting and budgeting activities and works closely with the information technology department regarding website updates and system upgrades. Her main goal is to build a team that is both highly motivated and financially savvy.

Just as Kim Zinn aims to help people become physically healthier by supplementing their nutrition with Juice Plus+, she also looks to help people improve their financial well-being by offering entrepreneurial opportunities and coaching sessions through Envision Prosperity, LLC. By training and supporting new Juice Plus+ vendors, Kim shows them what it takes to get to where she is today — that is, living comfortably on a competitive salary generated by a home-based business. A people person if ever there was one, she most enjoys the fact that she gets paid to assist others while making new friends in the process.

Rene Caiazzo

Footwear Buyer The Jones Group White Plains, NY

Director of Strategic Services Hubbell Incorporated Toronto, Ontario, Canada

President, Co-Founder Material Kidz Pearland, TX

Ruth A. Guinn

Leigh Ann Kornberger

A keen eye for current and upcoming footwear trends is something many women like to think they possess, but Rene Caiazzo truly walks the walk as a buyer for women’s shoe retailer Nine West. Formerly an assistant buyer for Saks Fifth Avenue, she holds a Bachelor of Science in merchandising management from the Fashion Institute of Technology.

After joining Hubbell Incorporated in 1996, Debbie Drozda progressed through the ranks to currently serve as director of strategic services for Hubbell Electrical Systems. A naturalborn leader, she has overseen a sales staff of four regional sales managers, one national account manager, 13 field agents and 40 sales representatives. Debbie keeps abreast of her field by being active in the Greater Toronto Marketing Alliance.

Recent reports regarding the presence of toxic chemicals in foreign-manufactured children’s toys have served as a wake-up call for millions of concerned parents. In response to the growing demand for safe, Americanmade toys, Ruth Guinn teamed with Donna and Shannon Elliott to found Material Kidz (www. materialkidz.com), a brand of embroidered felt dolls for boys and girls.

Leigh Ann Kornberger is the creator of the Sweety Onion® character, a lighthearted vegetable-man from the shores of Maui who has been known to enjoy snorkeling, surfing and golfing. Dolls, key chains, t-shirts and other products featuring his persona are available online at www.sweetyonion.com. Sweety can also be found on Facebook and Twitter, celebrating life and taking a stand against bullying.

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Debbie Drozda

Owner Maui Sweety Onion LLC Rockville Centre, NY

RETAIL/WHOLESALE/DISTRIBUTION/SALES

Linda A. Marcasciano

Owner, Your Blanket Site Elmarc Marketing, Inc. Worcester, MA Linda Marcasciano’s e-commerce site, www.yourblanketsite.com, offers a large selection of beautiful and comfortable bedding and blankets, including artisanal quilts, down comforters, decorative throws and snuggly cuddle wraps, as well as fuzzy fleeces, wools and flannels. A dedicated customer service specialist, Ms. Marcasciano personally fields all shopper inquiries and issues and guarantees a secure online shopping experience.

Theresa Mathew

Vice President of Sales in Western U.S. Xtend Healthcare Langley, WA Ms. Mathew has worked in health care receivables for more than 15 years and as a result, knows almost every hospital chief financial officer across the western U.S. Her background, as well as a double Bachelor of Arts in business administration and information technology from Pacific Lutheran University, allowed her to advance within the health care sales industry.

Erika May

Independent Consultant, Executive National Vice President Arbonne International, LLC Contractor, Erika’s Dimension Menifee, CA When Erika May started selling cosmetics products for Arbonne International, LLC, her English vocabulary was limited, but her dreams and determination were not. Slowly but surely, she attracted a new crop of clients and consultants to the brand and established herself as a leading sales producer among a network of thousands.

Stephanie Sullivan Meittinis Green Product Marketing Executive Phoenix, MD

As director of corporate relations for the National Environmental Partnership Summit from 2005 to 2010 and director of the B2B Green Forum from 2008 to 2010, Stephanie Meittinis has been bringing together environmentally conscious companies and government agencies for much of the past decade. She has also worked as a green product specialist for Ecco Verde and Melaleuca.

Gabriela Novoa

Deborah Kay Richey Owner CRAZYlittleTHINGS Nederland, TX

Wholesale Sales Consultant We Sell Cellular Hicksville, NY

Rajnish Thaper

Rosanna Lily Williams

Gabriela Novoa’s family-owned tire shop, La Gomera, offers leading brands like Dunlop and Goodyear, as well as efficient repairs and roadside service, all at remarkably low prices. However, it is high-quality customer care that sets this business apart from its larger competitors. In addition to tires, the shop stocks a wide selection of luxury alloy wheels and automobile accessories.

By making a business out of selling fun and kooky products, Deborah Richey found a way to combine work and play. With novelty items like The Amazing Bottle Top Ashtray and glowin-the-dark lipstick, and useful household gadgets such as sonic key finders and deodorizers, Deborah’s e-commerce site www. crazylittlethingstx.com is a shop unlike any other.

Rajnish Thaper proudly follows in the footsteps of his greatest mentor, his father Baldev Raj Thaper. After graduating from Maharshi Dayanand University, the younger Mr. Thaper went on to found Cellwaves Inc., which provided cellular phones and related accessories to wholesalers and retailers until 2010. Today he is living proof that it pays to be hardworking and honest.

For Rosanna Williams, a normal workday involves much more than simply running an office supply store. It means being a teacher, mother, psychologist and businesswoman all at once. Among a myriad of other responsibilities, she reviews finances, services customers, trains staff, and hosts annual charity events like the “Stuff the Bus” campaign.

Owner La Gomera, Inc. Hialeah, FL

Manager OfficeMax Sanford, NC

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SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Jay Lyman

BISHOP, Ph.D.

Scientist (Retired) Western Consultants and Bishop Mfg. Co. Bountiful, UT

hereas for some, science and religion are two completely polar subjects catering to and supporting separate schools of thought, there are individuals who believe quite strongly in their interconnectedness. As a discipline, scientific theology approaches the understanding of divinity through a critical lens, one similar to the standard scientific method that allows its user to explore observations and solve questions for which there seem to be no immediate answers, though answers do eventually come. For Dr. Jay Bishop, becoming a scientist had less to do with seeking the fame and notoriety of a Newton or Einstein than it did with serving his fellow man honorably. A veritable renaissance man with interests in real estate, 238

aviation and environmental safety, Dr. Bishop has made it his life’s mission to leave a legacy of altruistic service as his mark on the world. Jay began working in his grandfather’s tin shop as an inhouse engineering trainee before moving on to install electrical wiring at three refineries in accordance with the U.S. National Electric Code and producing nearly a million dollars worth of precious metals. In 1953, he earned a B.S. in chemistry and a B.S. in mathematics from the University of Utah, which he completed while becoming a two-year letterman with the school’s wrestling team, teaching chemistry, physics, math and chemical engineering to other college students, and dispensing items from the chemical storage room. Nine years later, after battling a streptococcal infection, performing missionary work in Germany, and marrying ceramic

artist Geneil True Walton, he earned his Ph.D. in chemistry and became a research associate at Arizona State University. As a licensed pilot, Dr. Bishop flew airplanes to schools in Arizona to test new chemical reactions, recruiting the help of students to conduct these experiments. He then unselfishly invited them to be co-authors in publication of the new chemical products, possibly ushering in a new generation of chemists and scientists. He submitted many new chemical structures made in Utah and Arizona to the National Science Foundation for testing as possible cancer agents, finding that benzoxazine products cured certain tumors and leukemia by killing the cancer from within. Throughout the years he ran his own laboratory, Dr. Bishop acquired research and development contracts for his company and

worked with minerals and precious metals, inventing new methods for calculating the purity of gold, silver, platinum, palladium and copper samples. A particularly noteworthy process of his is one that uses a Raman IR spectrum to determine the identity and purity of 65 poisonous samples from up to 15 feet away without opening the glass containers holding them. He has also transformed 55-pound crude ingots into 99.95 percent pure silver by removing iron, gold and sulfur impurities. Other ventures involved selling pure silver, gold, platinum and palladium to dentists and jewelers, as well as designing a meticulous procedure to completely recover the radioactive material uranium from military test ranges. A professional genealogist, Dr. Bishop is also a co-founder and current vice president of the Amasa Mason Lyman Educational and Historical Society, a nonprofit organization. He has since its inception been researching and

publicizing the life of Apostle Lyman, a pioneering leader in the Church of Jesus Christ of Latter-day Saints. Jay conducts genealogical research, writing requests in about 30 languages to obtain birth, marriage and death certificates and family histories of his clients’ ancestors from around the world. Future generations of Utahans might have very little trouble tracing Dr. Bishop’s own lineage, which consists of nearly 100 descendants — children, grandchildren and great-grandchildren sprung from his marriage to the late Geneil. Having worked with his wife to cure her of 15 out of 17 health conditions she faced during their time together, he fondly remembers how his personal and professional lives collided to help him in carrying out his earthly mission of serving others to the best of his ability. In his retirement, Dr. Bishop now lectures on nutrition, health and avoiding pain and discomfort.

How did you hope to contribute to your industry, or what did you hope to change? My interest was always to try to help people with something important in life. I examined manufactured homes with Tom Rodgers to prove that some carbon monoxide deaths were caused by construction errors, [in which] the homes released combustion gases less than three feet from human breathing air sources. I wrote a governor’s executive order that any state government could use to stop the poisoning immediately by sealing out all CO from the fresh air intake. What type of technology did you use in your profession, and how did advancements in technology help you in business? My advancements were specific improvements in all industries and are part of the economic progress that America has made. The overall goal was to follow my conscience and promote wisdom and efficiency in all operations. That is what I get out of it — that’s what I do. Wherever there is a need for goodness, I’m attracted to it. Tell us about a time during your career when you demonstrated leadership abilities. I have educated prospectors on how to file mineral claims and register them with their county recorder, as well as on methods of the Utah Bureau of Mines for the recovery of gold, silver, platinum, palladium and copper. I’ve also taught them how to produce $20,000 to $30,000 per month in gold or silver earnings through the use of cyanide or acid/brine leach and heavy earth-moving equipment. I worked as a chemical engineer for 16 years to make all U.S. military bases comply with EPA regulations for air and water purity, and treatment of solid and hazardous waste. 239

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Maria Helena

MEALHA, Pharm.D.

Technical Director B. Braun Medical Lda Queluz de Baixo, Portugal

he World Health Organization defines pharmacovigilance (PV) as “the science and activities relating to the detection, assessment, understanding and prevention of adverse effects or any other drug-related problem.” In short, PV is essentially quality control for medicine. And with billions of over-the-counter and prescription medications sold every year, this particular science stands as an integral pillar of the pharmaceutical trade, preventing harm to patients by ensuring that hazardous drugs remain off the shelves. Having served as a pharmacovigilance officer since the late 1980s, Dr. Maria Mealha is one of Portugal’s leading authorities on pharmaceutical quality control

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and regulatory compliance. Maria graduated from the University of Lisbon with a Doctor of Pharmacy in 1987 and immediately thereafter landed the first of two successive positions as a quality control pharmacist. It was in 1995 that she became a regulatory affairs manager at Boehringer Ingelheim GmbH. Two years later, she began working in the same capacity at Sanofi-Aventis. Dr. Mealha started the 21st century with yet another job transition, coming to IREX Lda as a technical director, thereby combining her past experience in regulatory affairs and quality assurance management. It was also around this time that Dr. Mealha was first invited to speak at an industry conference, addressing the pharmacy faculty at her alma mater.

In 2002, Maria joined the staff of B. Braun Medical Lda. Since then, she has been supervising the companyâ&#x20AC;&#x2122;s internal audits and other risk management initiatives, directing public relations with labor organizations and government agencies, and training employees on dealing with technological and legal issues. She has also continued expanding her repertoire as a public speaker, giving presentations on post-marketing surveillance of medical devices, supply chain management and medical language translations. In reflecting on her 25-year career, Dr. Mealha credits her adaptability with helping her sustain and grow across multiple decades. Recognizing that no two challenges or crises are exactly the same, she constantly changes her approach, adjusting her methods with respect to each individual issue. 241

Randi

SCOTT

Deputy Director Forensic Archaeology Recovery East Greenwich, RI

n 9/11 Randi Scott was just another one of the millions who watched in helpless horror as tragedy struck. Glued to the television set in her new Rhode Island home, knowing that at one point she’d planned to fly to England on that very day to celebrate her 25th wedding anniversary, she couldn’t help but pore over the myriad “what if ” scenarios that played out in her mind. When the dust had settled, only one thought remained at the front of her consciousness: “What of the victims’ families?” Unable to imagine the pain and suffering these people were experiencing, she knew in her heart that no monetary donation or other

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means of traditional support could possibly provide them with the peace of mind they so desperately needed. It was while searching for a way to tangibly assist those dreadfully unaware of the exact fate or whereabouts of their loved ones that Ms. Scott came across an interesting article in the Rhode Island Monthly. In it, Professor Richard Gould of Brown University was discussing a new volunteer organization by the name of Forensic Archaeology Recovery, which he was founding to help recover human remains and personal effects from mass-casualty sites and thus, provide those families and individuals left behind with a sense of closure. Randi was immediately intrigued. A few

meetings later, she became one of the group’s founding members. Randi’s mettle and her group’s organizational effectiveness were both tested in 2003 when the state of Rhode Island hired them to investigate the Station nightclub fire, which claimed the lives of 100 people. Having already undergone intensive training, the group was more than up to the challenge, recovering physical evidence of what exactly went wrong that fateful night and providing expert testimony in the criminal proceedings that followed the investigation. This experience not only helped bring peace of mind to the families of those who’d been killed; it also strengthened Randi’s resolve, showing her that her work truly was making a difference.

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Though Forensic Archaeology Recovery has recently shifted its focus from catastrophic events to cases of missing persons, the organization’s end goal remains the same. It now has as many as 10 volunteers who are investigating the disappearance of individuals from different locations across the country. For more information on Forensic Archaeology Recovery and to find out how you too can help, visit www. forensicarchaeologyrecovery.org.

How do you see the future of your volunteer services impacting society? My dream for our group would be twofold: first there would be a forensic archaeology department or division of the Department of Homeland Security that would go into these mass-casualty situations so that everything could be recovered correctly and recorded. Also, Forensic Archaeology Recovery would have chapters in every state and in individual cities so that we could help find and determine what has happened to these [missing] individuals and help authorities if it was of a criminal nature. That’s also part of what we do. We are fully trained [to work] with the police, the fire department, etc. We do full training in chain of custody and evidence recovery so that the authorities can feel very comfortable, [knowing that] when we show up on the scene we will not break any rules or contaminate any evidence. What is the most rewarding aspect of the work you do? I believe it’s the knowledge that there is something I can do to help people. To be very candid, one of the reasons I got involved in all of this was because of 9/11; I personally could never imagine not knowing what happened to a loved one. At the onset of this whole thing, I truthfully wasn’t positive that we were really making a difference for people. I had started a research project at the site of the Station nightclub fire, which killed 100 people in 2003. During my research down there, I was interviewing both victims and families of victims, and when they found out what we did, they were so very appreciative. Now I know that what we do really does make a difference to these people and helps them cope with the loss of a loved one and the healing and grieving process. 243

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Cynthia N.

Brysch

Chapter President, Researcher, Ambassador International Society for Pharmaceutical Engineering Houston, TX

harmacovigilance and pharmaceutical companies’ compliance with FDA regulations mean, for millions of Americans, the difference between successful treatments and dangerous, potentially fatal doses of drugs that have not been properly tested. In short, it’s the difference between life and death. For Cynthia Brysch, who lost her father to pharmaceutical malpractice, this rings especially true. Though Cynthia has always been interested in science, it was the passing of her father that inspired her to pursue a career in pharmacological quality control. In 2006, Cynthia enrolled at Oklahoma State University to study biochemistry and biomedical engineering. Three years later, she came to the University of Houston, where she would focus her research in the areas of biotechnology, materials science and pharmacology. It is here that she currently manages a translational biomechanics laboratory and presides over the school’s student chapter of the International Society for Pharmaceutical Engineering. While pursuing a Ph.D. in pharmacology, she hones her expertise in GMP regulations, placing an emphasis on fabricating quality-based processes and product development strategies. A proud member of the Golden Key International Honour Society, Ms. Brysch stands ready and able to apply her proven academic talents to the pharmaceutical manufacturing sector, where she intends to establish mechanisms for continuous improvement in regulatory compliance. Through her involvement in such national trade organizations as the American Society of Mechanical Engineers and the American Society for Quality and local scientific groups like BioHouston and the Bio/ Medical Technology Club of Houston, she networks with likeminded individuals and gleans inspiration from fellow researchers and innovators.

How do you hope to contribute to your industry/company, or what do you hope to change? I hope to provide avenues for ensuring quality and promoting ethnic diversity. What are your short- and long-term plans for ensuring your future success? My short-term plan is to transition from academic research to the manufacturing sector. My long-term goal is to launch my startup company, Chitocyn. 244

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

hen one company inherits the staff, products or services of another, the transition can be extremely difficult for all parties involved. As a change management leader, Paul Clayton works to ensure that this is not the case when it comes to GlaxoSmithKline plc. and its mergers and acquisitions. A seasoned logistics professional committed to flawless implementation and organizational efficiency, he sees to it that the acquired goods make it from their old home to their new location without getting lost in the shuffle. Recently Mr. Clayton oversaw the transportation of millions of products from a facility in New Jersey to one in New York. He also helped a company in upstate New York relocate its products to Canada. However, because GlaxoSmithKline is an international company, his reach is not limited to North America. He served as the manufacturingto-commercial interface between GSK and 17 markets outside of the U.S. and trained staff to take on new products that were often significantly different than what theyâ&#x20AC;&#x2122;d dealt with in the past. He also managed key elements of the supply chain such as material requirements planning and bar coding. Most importantly, he shaped organizational culture by building synergistic relationships between companies and their personnel. Mr. Claytonâ&#x20AC;&#x2122;s 30 years of experience in the pharmaceutical industry have seen him living in three countries and working worldwide. Having graduated with honors from the University of Guelph, earning a Bachelor of Science in biochemistry, he went on to complete a program for manufacturing executives at the University of Michigan and later, a senior executive development program at GSK. Mr. Clayton enjoys spending time with his wife, two kids and friends, and boating, skiing and golfing.

Paul

Clayton

Vice President of Supply Chain, Logistics and Information Technology GlaxoSmithKline plc. Raleigh, NC

How do you hope to contribute to your industry, or what do you hope to change? I thrive on driving significant change and so does the pharmaceutical industry. What is standard today will not deliver value in the future, so we must change to be effective in all segments and markets for our products. Disease will not wait. Neither should we! Please describe any turning points in your career. I started in quality and manufacturing, so I learned a great deal about products. A turning point was moving into information technology and facility design, a steep, but very enjoyable adventure! The next turning point was moving from global ERP (enterprise resource-planning) back into IT and then to be the commercial interaction point with manufacturing and supply. What would you change on a global spectrum to make your business run smoother? I would have the right people move to where the biggest changes are happening. I would ensure they train and mentor local people to guarantee sustainability after they return to their homes. Sustainability ensures that progress is maintained and enhanced over time. 245

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Isabelle C.H.

Esser, Ph.D.

Vice President of Research and Development Unilever Paris, France

rom nutritionally balanced foods to luxurious hair care products and everyday household items, Unilever’s immense brand portfolio offers something for everyone. Over the past 20 years, Dr. Isabelle Esser has contributed to several of the company’s most successful product lines. In researching and developing fragrance capability for shampoos, laundry detergents, deodorants and other consumer goods, she has discovered innovative and marketable means of appealing to customers’ olfactory senses. 246

A member of the Research Institute for Fragrance Materials, Isabelle earned a Ph.D. in chemistry from the University of Birmingham in 1991. Just one year later, she joined the research and development staff at Unilever and began testing and developing new scent formulas for the company’s various brands. After a successful three-year run as a hair product director ended in 2004, she stepped into the first in a series of vice presidential roles. She would later serve as vice president of research and development for Central and Eastern Europe

and Russia before taking on her current role as vice president of research and development for savoury category food products. In this position, she manages a number of technical centers and laboratories and coordinates strategic planning efforts with the company executives whose ranks she hopes to join in the future. Having made noticeable enhancements to every department she’s worked with, Dr. Esser looks forward to one day becoming a senior vice president at Unilever or one of its subsidiaries.

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

n today’s material world, where appearance is everything, it’s easy to brush aside underlying complexities. For example, when someone begins using a skin care product to treat his or her acne, so long as the product is effective, the user rarely gives any mind to the science behind it. Similarly, when companies or people are extremely successful in their endeavors, there exists a general assumption that they simply worked hard to get where they are — and this is indeed often the case — but to assume that simple diligence leads directly to success belies the intricacies of what “hard work” entails in each specific case. For Dr. Sheri Hunt, it involves not just extensive studies and meticulous research, but an inherent team-oriented philosophy and ability to relate to the task at hand on a level that is genuinely personal. As a former star athlete, member of three USA Rugby World Cup teams and current coach, Dr. Hunt understands the importance of teamwork and solid leadership better than most and has a vested interest in issues of health and physical fitness, all of which plays to her strengths in conducting research for Amway’s Nutrilite brand. Having led multimillion-dollar nanotechnology projects for the Neutrogena Corporation and been involved in a gamechanging organizational culture shift at Procter & Gamble, she is now part of a global openinnovation strategy geared at identifying, evaluating and acquiring new technologies that will provide safe and effective weight loss benefits to consumers all around the world.

Sheri A.

Hunt, Ph.D.

Nutrilite Research Fellow Amway Manhattan Beach, CA

How do you hope to contribute to your industry, or what do you hope to change? One of my areas of focus right now [involves] getting an understanding of weight management. There is some very exciting work that has recently come to my attention that is helping me identify new technologies being developed to help address the global epidemic of Type 2 diabetes and metabolic syndrome. Because of my sports background, I have a passion for taking this information, which could be paradigm-changing, back to the youngsters that I coach. [I am] not only helping companies deliver products that are going to help address this [issue] and sustain business for decades to come, but I also look to it in terms of personally impacting my family, friends and colleagues. Which job or position do you feel has contributed most to your professional development? My professional development was initiated at Procter & Gamble, where I was a senior scientist for almost seven years. [This position] gave me the opportunity to use my skills as a Ph.D. scientist in a much-applied way. It was there that I really established myself as a technology innovator using very new approaches, which happened to model what P&G was trying to establish — what is now known as the “connect and develop” philosophy. I was the epitome of connected development, so they didn’t have to teach me; I already did it. Almost instinctively, [I would] connect with external and internal colleagues and maximize the connections’ capabilities by nurturing those relationships. 247

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Edward I.

Stout, Ph.D.

Chief Executive Officer Southwest Technologies, Inc. North Kansas City, MO

ounded by Dr. Edward Stout in 1981, Southwest Technologies, Inc. applies the scientific principles of chemistry, physics and biochemistry to wound care, rehabilitation and pain management. “Treating the world well,” as his company motto states, by developing innovative product lines, Dr. Stout has built a reputation for introducing new and effective technologies and treatment methods to the medical community. In 1973, Edward Stout graduated from the University of Arizona with a Ph.D. in organic chemistry, having concentrated his studies on the research and application of polymers. Ten years later, he 248

made a huge breakthrough with the invention of the world’s first microwavable duel hot/cold pack, a product that would prove useful both in clinical and home settings. Then, in 1987, the Food and Drug Administration granted him permission to expand his Elasto-Gel™ technology for applications in wound and scar management and padding materials, opening up a world of possibilities. A patented jelly-like material with exceptional capacity for heating or cooling, ElastoGel™ is now featured throughout Southwest Technologies’ extensive product family, which includes wound dressings, therapeutic

wraps, wheelchair cushions, cast and split padding, foot protectors and even cancer care solutions. The owner of numerous patents, Dr. Stout continues to develop products aimed at enhancing patient treatment. By networking with affiliates in the Wound, Ostomy and Continence Nurses Society™, The Wound Healing Society, the International Society for Burn Injuries and the American Chemical Society, he is able to receive firsthand knowledge of the latest advancements in clinical therapy as well as feedback from some of the practicing professionals who use his inventions.

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

ost all human functions and interactions can be mapped and understood through numbers, from mundane everyday measures like the time it takes to brush one’s teeth to complex variable systems like the frequency and intensity of wars and the evolution of languages. For the past four decades, Dr. Bruce West has been applying mathematical theories to biomedical and social phenomena, painting a clearer picture of today for researchers and scientists so that they might better predict and prepare humanity’s course toward tomorrow. Fittingly, it was the work of famed academic and prolific author Dr. Isaac Asimov that inspired a young Bruce West to pursue a career in science. In Asimov’s “The Foundation Trilogy,” mathematician and psychologist Hari Seldon develops psychohistory, a new scientific field that allows for the accurate prediction of future events through mathematical analyses of large societies. It doesn’t take an expert to notice the similarity between the work of this invented character and that of the very real and widely respected Dr. West. A fellow of the American Physical Society and the U.S. Army Research Laboratory, he has published eight books and more than 250 research articles over the course of his career. One of his latest books, 2006’s “Where Medicine Went Wrong: Rediscovering the Path to Complexity,” explores how the medical field places too much importance on averages and not enough value on variables, leading to widespread flaws in treatment and diagnosis.

Bruce J.

West, Ph.D.

Chief Scientist in Mathematics U.S. Army Research Laboratory Durham, NC

His 2010 release, “Disrupted Networks: From Physics to Climate Change,” explains how the basic scientific paradigm has shifted to accommodate computers and demonstrates how a failure to recognize this fact has led to misunderstandings of various complex phenomena, particularly the causes of global warming. Dr. West holds both a Ph.D. and a Master of Science in physics from the University of Rochester. Before joining the U.S. Army Research Laboratory, he was a research scientist at the La Jolla Institute for 20 years and a professor of physics at the University of North Texas for 10 years. He is considered the founder of fractal physiology.

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SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Caroline Henderson, Ph.D. Director Environmental Management and Communications Consultancy Gauteng, South Africa

r. Caroline Henderson holds a Ph.D. in environmental and geographical sciences, as well as a Bachelor of Science in zoology and a Bachelor of Arts in French, all from the University of Cape Town. Fluent in English and French, conversant in Spanish and able to read Portuguese, she has served as a project manager and researcher in numerous countries throughout Africa, dealing with everything from rural development and infrastructure to water resource development and mining. Formerly a senior research fellow with the Institute for Natural Resources and a principal environmental scientist at SRK Consulting, she now works as an independent adviser, providing impact assessments, risk management services and sustainability solutions to a range of companies and agencies. A consultant of considerable crosscontinental experience, she has been sent on assignments to Burkina Faso, Senegal, Gabon, Mali, Uganda, Zimbabwe, Swaziland, Ethiopia, Mozambique, Lesotho and the Democratic Republic of the Congo, and even spent nine months in Chile.

romoted to senior research fellow at contact lens manufacturer CIVA Vision in 2005, Dr. Mary Mowrey-McKee held a variety of positions during her 19-year tenure with the company, including manager of microbiology and toxicology, director of lens care products and manager of the biological insights group. A part-time consultant since July 2011, she first became involved in the research and development of contact lenses and lens care products as a scientist with Bausch + Lomb in 1977, just one year before attaining a Ph.D. in biophysics from the University of Rochester. Incredibly, she began her doctoral studies at the age of 30 as a single mother of three young children, one of whom was hearing impaired. In the decades since then, Dr. Mowrey-McKee has been awarded nine patents, given 90 presentations at professional conferences and seen her work appear in 18 publications. Since retiring, she has leveraged her expertise in microbiology, toxicology and biochemistry to develop and implement new standards for disinfection efficacy in the contact lens industry. Sheâ&#x20AC;&#x2122;s also invented several unique lens care products.

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Mary Flowers Mowrey-McKee, Ph.D. President Mary F. Mowrey-McKee Consulting Alpharetta, GA

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Mary G. Tighe Managing Director Brain Vision UK Ltd. London, United Kingdom

s managing director of Brain Vision UK Ltd., Mary Tighe maintains relationships with the researchers, developers and manufacturers who are responsible for sourcing and introducing new products to aid in the advancement of medical technology. Beyond facilitating demonstrations and reporting on clinical trial runs, she stands to promote and support artificially intelligent applications related to brain health and disease through complex brain-computer interface technology. A neuroscientist with experience in the use of functional magnetic resonance imaging, EEG (electroencephalography) systems and various other product lines for brain research, Mary established her company in 2004 and has since remained intensely committed to delivering value-added solutions for business partners and customers. Currently a member of the Association of Neurophysiological Scientists and the British Association for Cognitive Neuroscience, Ms. Tighe is pursuing a Ph.D. in neuromedicine to complement her M.S. and B.S., earned in 1994 and 1981 respectively. As her company continues obtaining groundbreaking products for brain research in various applications, she looks to expand the business into new areas while maintaining strong relationships with existing clients and partners.

Rosalie C. Berne

Susan M. Boyetchko, Ph.D.

Senior Director of Global Business Operations FEI Company Hillsboro, OR

Scientist Agriculture and Agri-Food Canada Saskatoon, Saskatchewan, Canada

Combining a global perspective with extensive knowledge of laboratory operations, Rosalie Berne executes international sales and customer support strategies for the FEI Company, a leading developer of microscopy instruments. As a senior director, she uses a unique hands-on approach that emphasizes teamwork and ethics. Having brushed up on financial analytics at the University of California at Berkeley, Rosalie draws upon past experience to forecast market trends and implement revenue growth strategies. She first launched her career more than 20 years ago after graduating with honors from the University of Westminster, where she earned a bachelorâ&#x20AC;&#x2122;s degree in life sciences.

Dr. Susan Boyetchko is a former president of the Canadian Weed Science Society, an organization widely recognized for facilitating environmentally, economically and socially beneficial plant research. In 1991 she completed doctoral studies in plant pathology at the University of Alberta. Two years later, she joined the federal governmentâ&#x20AC;&#x2122;s Agriculture and Agri-Food Canada, the research branch responsible for supporting plant and animal production research nationwide. Almost 20 years later, she remains steadfastly dedicated to providing her department with the kind of exemplary agricultural research that makes them a trusted information source for farmers across the country.

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SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Michel J. De Wilde, Ph.D.

Bridgette L. Gomillion-Williams, Ph.D.

Senior Vice President of Research and Development Sanofi Pasteur SA Hardwick, PA

Technical Research Specialist

In his 30 years as a research and development scientist for the biotechnology industry, Dr. Michel De Wilde has helped discover and fuel the development of numerous game-changing vaccines, from the first recombinant hepatitis B vaccine released in the 1980s to a meningococcal conjugate vaccine that was approved by the Food and Drug Administration in 2011. Having earned a Ph.D. in molecular biology while studying in Brussels, Dr. De Wilde readily acknowledges the importance of apprenticeship and credits his mentors with helping him become the scientist he is today.

As part of her doctoral studies, Bridgette Gomillion-Williams invented a continuous-flow mixing device, which was patented in 1999. In the following year, she graduated from Clemson University with a Ph.D. in polymer science through the Department of Materials Science and Engineering. She has since filed several additional patents, including “Composites with Encapsulated Structures and Related Method” issued June 7, 2005, and “Soft Foams Made from Interpolymers of Ethylene/Alpha-Olefins” issued July 7, 2009. Today she is a technical research specialist for the world’s leading producer of high-performance polymer products.

Staci M. Grayson

Dana M. Gullitti

Global Trial Manager Merck & Co., Inc. Lansdale, PA

Manufacturing Technologist II, Quality Control Laboratory American Red Cross Farmington, CT

Sixteen years in the pharmaceutical industry have not dulled the intense sense of fulfillment Staci Grayson experiences when a life-changing product of her company’s creation finally hits the market. For the last four years, she has played a critical role in the development of new medications and vaccinations, managing international trials for a range of products before they become available to the general public. A Project Management Professional and member of the Drug Information Association, Staci holds a master’s degree in quality assurance and regulatory affairs from Temple University.

Still in her early 20s, Dana Gullitti has already earned a Master of Science in health care administration from the University of New Haven and secured a vital position in the quality control laboratory of America’s premier emergency response organization. Advancing faster than the rest of the pack is nothing new for Ms. Gullitti, who graduated summa cum laude from the University of Hartford with a bachelor’s degree in clinical laboratory science in only three years and had already landed a paying laboratory gig by the time she was 21.

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Saint-Gobain Performance Plastics Corporation Beaverton, MI

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Eleanor M. Hitt

Marivi Mendizabal, Ph.D.

Pharmacist Walgreen Co. Katy, TX

Head of Global Discovery GE HealthCare London, United Kingdom

As far as pharmacies go, Walgreen Co., founded in 1901, truly is an American institution. Like any business, though, it is only as strong as its employees. Registered pharmacist Eleanor Hitt has been a mainstay at Walgreens in Houston, Texas since 1970. She is certified in pharmacy-based immunization delivery, adult and child CPR, and numerous other areas, but to understand what makes her who she is, one need only look to her godson, whom she helped bring into the world by paying for his mother’s in vitro fertilization simply out of the goodness of her heart.

It was after earning a Ph.D. in physiology from Spain’s University of Navarra and moving to England that Dr. Marivi Mendizabal discovered her passion for merging science and industry. Combining her expert-level understanding of biology and biotechnology with her business acumen, Dr. Mendizabal leads a medical diagnostics discovery team consisting of 200 scientists located throughout the U.K., Norway and India. Managing projects from conception to completion, she aims to build an efficient pipeline that helps materialize her group’s innovations and get the resulting products into the hands of patients as quickly as possible.

Chrystina Mihas-Berlanguet

Spyridon “Ross” Tsakas

Global Project Director Covance Inc. Georgetown, Ontario, Canada

Founder, President Eulysis UK Limited Edinburgh, United Kingdom

Since joining the staff of Covance Inc. in 2006 as a project manager, Chrystina Mihas-Berlanguet has progressed to the positions of senior project manager and global project director. This advancement is assuredly due in part to her determination and ability to lead by example — character traits that also proved critical earlier on, when she made the transition from clinical research associate to trial leader. Having started off with a bachelor’s degree in biology from McMaster University, she later supplemented her scientific background by attaining certification from the Project Management Institute. She is now training to become an executive coach.

Spyridon Ross Tsakas’ Eulysis UK Limited is the company responsible for creating the Single Vial System, a unique storage and delivery device for injectable pharmaceuticals such as vaccines, antidotes and antibodies. This innovative product eliminates much of the contamination risks and costs of the multiple container system while also cutting raw material usage in half. A Scottish Enterprise Fellow of the Royal Society of Edinburgh, Ross holds a master’s degree in international business and emerging markets. His plans for the future involve attaining a Ph.D. and working on other pharmaceutical solutions that will benefit the people of Third World nations.

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SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Jennifer L. Wester

Ashley Marie Wilhite

Staff Engineer Idaho Department of Environmental Quality Boise, ID

Microbiology Technician McHenry, IL

Since graduating from the University of Utah in 2002 with a bachelor’s degree in chemical engineering, Jennifer Wester has applied the scientific knowledge and technical skill set she accrued to an area where it is needed most, environmental protection. As a member of the Idaho Department of Environmental Quality’s technical services division, she inspects municipal and industrial facilities to ensure regulatory compliance and writes permits for those companies and individuals who wish to recycle treated wastewater for crop irrigation. Studious as ever, she expects to earn a Master of Science in chemical engineering in 2013.

Upon graduating from high school, Ashley Wilhite planned to pursue her dream of becoming a nurse. This, however, was not to be, because as she sat enthralled in Dr. French’s class, her new aspiration was to serve the scientific world as a microbiologist. In 2010 after waiting two years for the right opportunity, Ashley helped her laboratory gain ISO/IEC 17025 accreditation within only three weeks of joining the staff. A promotion within six months and further certification in water quality testing solidified her choice, prompting her to pursue a master’s degree and ASCP certification as a medical technician.

Philip M. Zack, DVM, Ph.D.

Nicola Zanesi, Ph.D.

Executive Director of Program Management and Strategic Operations Amgen Inc. Ventura, CA

Adjunct Assistant Professor The Ohio State University Columbus, OH

After earning a doctorate in veterinary medicine from The Ohio State University in 1977, Dr. Philip Zack began researching vaccines and anti-viral drugs for the military. He would go on to complete a residency in pathology at the Armed Forces Institute of Pathology in 1983 and attain a Ph.D. in the same discipline in 1987. His early research on AIDS was instrumental in the advancement of treatments the Food and Drug Administration now recommends for combating the syndrome. Before joining Amgen Inc., he spent 10 years developing anti-infective medications for Gilead.

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Dr. Nicola Zanesi’s fascinating cancer studies utilize mice to model specific gene combinations similar to those found in humans. A biomedical research scientist, he analyzes solid tumors and different forms of leukemia in hopes of unlocking genetic clues that might one day lead to new treatments or even cures. Dr. Zanesi holds a Ph.D. in evolutionary biology from the University of Padua, which is the second-oldest academic institute of its kind in Italy. He sits on the board of the Journal of Nucleic Acids Investigation.

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY

Rosa Armstrong, Ph.D. Principal, Consultant Preclinical Solutions San Francisco, CA

Mary F. Belmore

Dr. Armstrong has made many significant contributions to the field of animal biology over the course of her 30-year career. An expert in histopathology, she has co-authored articles on the subject for leading scientific forums, taught courses in anatomy at the University of California, San Francisco School of Medicine, and led research projects for corporations and public institutes alike.

Associate Director of Research and Development Quality Genzyme Corporation Framingham, MA In her current position, Mary Belmore manages archival groups produced by laboratories for clinical trials and testing, thus helping to provide a better quality of life for individuals living with rare genetic diseases. A member of the Society of Quality Assurance, she established her career after earning an associate degree in business from MassBay Community College.

Louis Ogaard, Ph.D.

Diana Payne, Ph.D.

Project Director Compliance Manager Center of Excellence for Hazardous Materials Management Carlsbad, NM Louis Ogaard has worked handson in the environmental sector for decades. The holder of a Ph.D. in botany from North Dakota State University, Fargo, he specializes in the research of biofuels derived from native grasses. He took up environmental stewardship because he felt he could make a positive contribution to the cause.

Assistant Professor Education Coordinator Connecticut Sea Grant Program University of Connecticut President, National Marine Educators Association Groton, CT Fascinated with oceanography since she was a child, Diana Payne has committed 15 years to marine science research, education and evaluation. Working both within and outside the world of academia, she acts a liaison between her fellow scientists and educators, informing researchers about the constraints of the classroom and translating scientific principles to laymen’s terms so that they can be understood by classroom teachers.

Chandra Chatterjee, Ph.D.

Janet J. Gaukel

Scientific Adviser Elkridge, MD

Staff Pharmacist (Retired) Bloomington, MN

Dr. Chandra Chatterjee is internationally trained and experienced in the marketing and development of pre-clinical imaging applications and other innovative medical devices. She has played an instrumental role in transforming emerging technologies from conceptual prototypes to commercialized products. A member of the Radiology Society of North America and the American Society for Radiation Oncology, she holds a Ph.D. in physics from Bhagalpur University.

A late bloomer who never lost sight of her professional goals, Janet Gaukel raised six children before returning to school in the late 1980s. After earning a Bachelor of Pharmacy from the University of Minnesota in 1990, she became licensed as a pharmacist in four states. Now a happily retired grandmother, she enjoys driving cross-country with her husband.

Debrah Underwood

Technical Manager Marshall Space Flight Center Huntsville, AL Debrah Underwood’s passion for scientific discovery has taken her a long way, from high school teaching to managing at the hub of NASA’s space shuttle program. Working from the Marshall Space Flight Center’s Payload Operations Center, she supports scientists all around the world, connecting terrestrial research laboratories with those at the International Space Station.

James E. Wright

Biology Instructor Virginia State University Founder, President SciNet Associates Richmond, VA James Wright launched SciNet Associates to further the mission he established at the onset of his teaching career: to promote an interest in science among urban and black communities. In 1995 he founded the African American Inventors Institute, and in 2001 the Virginia General Assembly honored his request to designate February 25th of each year as African-American Scientist and Inventor Day.

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SOCIAL SERVICES & NONPROFIT

Jo Ann R.

MARTIN

Founder, President Depression and Bipolar Support Alliance of California Riverside, CA

hen Michigan native Jo Ann Martin was diagnosed with bipolar disorder in the early 1960s, she felt, in her own words, “like the Lone Ranger,” as there were virtually no support groups to which she could turn. It wasn’t until years later, when Ms. Martin traveled to Chicago to attend a mental health conference and saw a whole auditorium filled with people who had the same disorder, that she realized she wasn’t alone in her suffering. After returning to her home state, Ms. Martin founded a support group in the city of Dearborn, the first of many to come. Since moving out west, Jo Ann and her organization, the 256

Depression and Bipolar Support Alliance of California, have set up 80 support groups up and down the Gold Coast. Her current base of operations, nestled among the gorgeous orange trees of Riverside, provides a safe haven for hundreds of individuals who know firsthand the incredible highs and awful lows of bipolar disorder. Unlike many similar organizations, Ms. Martin’s is open to the public year-round, including holidays, during which she brings members together at her home to participate in a number of fun activities. Among these are gardening, arts and crafts, variety shows, and Jo Ann’s own forte, musical performance. A longtime pianist, she sometimes brings tears of joy to the faces of those who listen to her play. In addition to the myriad

of unique entertainment events the DBSA of California provides, the group also offers all of the traditional support tools one would expect from a similar organization, such as free informational packets and educational materials on living with mood disorders. Furthermore, Ms. Martin organizes annual scientific conferences, which attract the top experts and speakers in the mental health field from all across the country. State and local officials have taken notice of the wonderful contributions Jo Ann has made over the years, honoring her advocacy and service with a certificate of recognition from the California State Assembly in 2000 and an award for dedication from the Riverside County Department of Mental Health in 2002.

SOCIAL SERVICES & NONPROFIT

Who has been your greatest professional inspiration? Kay Redfield Jamison, a professor of mood disorders currently working at Johns Hopkins University. Whom do you hope to inspire? All young people who suffer from mood disorders. What type of legacy do you want to leave? That of an individual who always wanted to help people. What are some words youâ&#x20AC;&#x2122;d use to describe yourself to others? I am a workaholic who is also empathetic. What has been your greatest professional accomplishment? Founding the Depression and Bipolar Support Alliance of California. Aside from your professional development, have you set any personal goals for yourself? My short-term goals are to keep teaching piano, singing and working as an artist. I do acrylic paintings. 257

SOCIAL SERVICES & NONPROFIT

s a result of recent wars and natural disasters, the number of Americans diagnosed with posttraumatic stress disorder has risen drastically. It has also been recognized that life-threatening surgeries or other personal tragedies may contribute to symptoms commonly associated with post-traumatic stress, which may appear within weeks, months or decades. Having grown up in a country traumatized by conflict, Christel D’Agostino knows what the effects of war are all about. After graduating magna cum laude from Baruch College with a bachelor’s degree in psychology, Ms. D’Agostino went on to study at NYU, where she would earn a Master of Clinical Social Work in 1978. In later years, she would secure positions as a clinical social worker and psychotherapist, but it wasn’t until 1992 that she made her biggest breakthrough by developing Universal Vibrational Therapy, which she registered with a service mark. By now, Universal Vibrational Therapy has become a trademark for energy healing services, namely stress management and stress reduction counseling for individuals to enhance their lives. Her logo, “UVT – Vibration of Life,” has also been trademarked. By using the unique approach of her Universal Vibrational Therapy, Ms. D’Agostino has helped countless clients reduce their stress levels and achieve mental stability and emotional balance. Since the demand for counseling services by PTSD sufferers — not only returning military personnel but also civilians — has increased during the last years, Ms. D’Agostino realized she would reach more people over the Internet than she could ever treat in her own office. That’s when she decided to take her cutting-edge method to the Web to offer her CD sets “Healing PTSD Trauma” and “Restabilize Your Energy.”

Christel B.

D’Agostino, MSW, LCSW-R, CtH

Owner Christel B. D’Agostino, LLC New York, NY

By using your current or new business model, how do you hope to make a difference in the world? My website, www.healingptsdtrauma.com, instills hope that any emotional trauma and symptoms of post-traumatic stress will be healed through my cutting-edge Universal Vibrational Therapy™. Victims of emotional trauma will transmute deep-seated feelings of shame and guilt, be able to improve their relationships, be in touch with their inner core, and pursue their dreams and visions with joy, love and happiness. This gentle, unique approach does not require clients to relive or recount traumatic events. Clients have reported that while listening to the CDs, they felt as if a huge burden had been lifted. What is the biggest misconception that people have about you or your profession? Our society as a whole has not caught on to how crucially important a healthy energy field is to our overall health, to the ability to perform at our very best, and to enjoy a productive life. The outdated belief system that there is no efficient cure for PTSD is still firmly ingrained in society, and far too many sufferers have accepted their lifelong predicament without realizing that resolving their trauma is within their reach. 258

SOCIAL SERVICES & NONPROFIT

Marg

Oxley

Director North Queensland Training Services Deeragun, Queensland, Australia

mong Australia’s indigenous peoples there exists a deeply rooted respect and appreciation for seniority and the wisdom that comes with growing old. Thus, change and growth within the continent’s myriad Aboriginal groups often begins at the top with their elders. It is these leadership figures whose authority unites community members, improving quality of life and setting precedents for future progress. Recognizing a need for vocational training resources among both indigenous and non-indigenous peoples of Australia, Marg Oxley formed North Queensland Training Services (www.nqtrainingservices.com.au) in 2008. Based in Deeragun but also operating in Papau New Guinea, the organization provides courses on business administration, frontline management, community services, disability care, alcohol and other drugs, nonemergency client transport and hospitality to small and large private organizations as well as state and federal government departments. In addition to supporting local and remote communities through recruitment and training, the organization consults with community elders in order to better understand the specific challenges facing each Aboriginal group. A member of the Family Inclusion Network and Lifeline Australia, Marg previously worked in an executive position, assisting board members of remote communities in the Northern Territory in meeting local governance requirements. In this role, she developed business plans, formulated budgets and expenditure reports, recruited staff, and wrote tender proposals. Prior to this, she served as manager of residential services for the Endeavour Foundation, one of the largest non-government disability organizations in Australia. At the same time, she attended the University of the Sunshine Coast, from which she would graduate with a bachelor’s degree in social sciences in 2001. Having realized that North Queensland Training Services’ success is equally dependent on the diversities of its staff and client base, Marg intends to expand her organization throughout Australasia and eventually into the Asian market as well. Should all go according to plan, as the organization grows so too will its offerings and its overall impact. 259

SOCIAL SERVICES & NONPROFIT

Mickey

Smiley

President Smiley Projects St. Petersburg, FL

he truest philanthropist is he who never seeks recognition or praise for his charitable acts; he gives purely out of the kindness of his heart, expecting nothing in return. He need not be thanked, for the mere ability to help, teach or reach out to someone offers gratuity in its own right. Such is the character and the spirit of William “Mickey” McKinley Smiley Jr., a humanitarian in the realest sense of the word. When Mr. Smiley’s father, William “Mack” McKinley Smiley Sr., passed away in 1979, Mickey had already completed a fellowship at the University of Miami School of Law and was a professor at the Stetson University College of Law, so needless to say, his career was moving in a promising direction. The insurance money William Sr. left his son could have been used to take some time off and enjoy some of the many pleasures sunny Florida has to offer, but it was not in Mickey’s soul to let an opportunity to do something righteous go to waste. So, he took the funds and used them to set up the Smiley Foundation, an organization dedicated to helping young physicians establish a full disclosure standard in regards to medical care and treatment. This would be the foundation’s first official project, but far from its last. In recent years, the renamed Smiley Humanitarian Foundation has been involved in numerous nonprofit endeavors, including disability evaluations, environmental protection, martial arts education, mentor-protégé programs and many more. Moving forward, Mr. Smiley and his organization understand that it is important for them to maintain a strong online presence if they are to continue reaching as many people as possible. That is why they have launched a number of websites, including www.smileyprojectshumanitariandivision.org, and his personal site, www.mickeysmiley.blogspot.com.

How do you hope to contribute to your industry, or what do you hope to change? I hope to enable society to reflect upon the humanitarian efforts of those who never seek recognition for their work and are devoted to making the lives of others better. Which job or position do you feel has contributed most to your professional development? Presiding over four nonprofit foundations. What are your short- and long-term plans for ensuring your future success? I hope to continue helping people and teaching them how to survive. 260

SOCIAL SERVICES & NONPROFIT

Nancy T. Brewer Program Secretary Southern Christian Services for Children & Youth, Inc. Jackson, MS

Please describe an instance when you realized your contributions or volunteerism had made a difference. How did that make you feel? I did volunteer work for Literary Partners of America, [teaching] English and math. I helped many of the students reach a level where they felt confident enough to take their high school equivalency tests. When they came back and told me they had passed, I felt a great sense of pride. What types of resources are necessary to achieve your organizationâ&#x20AC;&#x2122;s ultimate goals? The ultimate goal of my organization is to expand into other areas to help people [become] more self-sufficient. In this expansion, we would need to acquire [additional] buildings to create more programs that can help the masses of people who are in need of assistance and guidance. If you could hold any public office that would advance your civic/charitable goals, what position would you choose, and why? I would like to hold the position of secretary of health and human services so that I would be able to advise the president on matters of health, welfare and income security programs. There are so many human conditions and concerns that need to be investigated and discussed to resolve some of the many stresses people are going through in todayâ&#x20AC;&#x2122;s economy and job market.

ince its inception and incorporation in the late 1980s, Southern Christian Services for Children & Youth has provided outreach programs for children who have experienced neglect, abandonment and serious hardship, offering them the opportunity to rebuild their lives. While social workers, financial officers and facilitators of adoption and foster care services are all extremely important to the organization, one equally vital component of the team is program secretary Nancy Brewer, who has more than 40 years of experience in administrative services. Beyond general office duties such as answering phones and checking mail, she is also responsible for managing databases of information relevant to specific cases. A former member of the Mississippi Association of Medical Secretaries, Ms. Brewer received a certificate of recognition for creating a program from Methodist Hospital. Her subtle but proven leadership and organizational skills have led to many personal and professional successes, but it is her continuous drive to do better for herself that has truly made the difference. Toward that end, she looks forward to furthering her education in the years to come.

Rhonda Jackson, Ph.D. Executive Director Excelsior Multi-Cultural Institute Augusta, GA 261

SOCIAL SERVICES & NONPROFIT

Christopher Liberis

tructure and discipline are important parts of any child’s upbringing, so it’s no wonder that so many kids who lack these values end up on the wrong side of the law. When this happens to adolescents age 14 to 21 in Massachusetts, it is the job of Christopher Liberis to help ensure that these youths have the chance to get their lives back on the right track before it’s too late. As the manager of a 20-bed juvenile detention center, he is responsible for training the facility’s staff and establishing treatment programs that root out the causes of juvenile delinquency. A hardworking community servant who is extremely passionate about helping children, Mr. Liberis earned a Bachelor of Arts in criminal justice from American International College in 1992. In addition to his work with the Massachusetts Department of Youth Services, he contributes to community improvement projects through his involvement with the local Elks lodge.

Program Director Massachusetts Department of Youth Services Westfield, MA

How do you hope to contribute to your industry, or what do you hope to change? I want to empower people, in particular the youth, to tell their stories. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? I have a JD and specialize in business law, which has made it more likely for me to obtain board positions. What are your short- and long-term plans for ensuring your future success? I would like to obtain a master’s degree in film and make a difference in the lives of multicultural youth. Please describe a time during your charitable involvement when you reached out to teach/help someone else, but learned more from them instead. I have a second website, Alphabetitus.com, dedicated to autism research. The name of the website was created by my son, who is a gifted pianist with highfunctioning autism.

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Liz Sanderson Founder Farrington Foundation Seattle, WA

SOCIAL SERVICES & NONPROFIT

Kevin J. Boo, MS, PD

Sheila Ann Brandenburg, RN

School Psychologist (Retired) New York City Department of Education Hendersonville, NC

Guide The Cove-Jamie’s Place LLC Winthrop, WA

No man is an island. For Kevin Boo, this phrase rings especially true in relation to the work of psychologists. Despite his retirement, Kevin remains in contact with former colleagues and mentors, serving as a trusted consultant and valuable friend. A strong listener with a great sense of humor, he hopes to humanize his profession and overturn the public’s misconception that all psychologists are stuffy academic types. Mr. Boo’s debut book, an insightful parody titled “Buffalo Wings and Beer for the Married Man’s Soul,” was published in 2004.

Sheila Ann Brandenburg’s world was shaken when her sons, Jordan and Chase, died in separate driving accidents that occurred within two years of each other. Incredibly, she persevered and founded the Jordan and Chase Brandenburg Memorial Scholarship Fund to honor her children’s memory in support of students throughout the family’s hometown of Methow Valley, Wash. Tragic circumstances have not deterred Ms. Brandenburg from her life’s mission to help others, as she continues to manage two adult home centers, supervising 12 caregivers and consulting on long-term health issues.

Mark Clark

Julie Dobson

Chief Executive Officer Generations For Peace Amman, Jordan

President Julie Lynn Dobson LMHC Inc. Miami, FL

Passionate about peace-building and international development, Mark Clark worked in India, Iraq, The Democratic Republic of the Congo, and Papua, New Guinea, before joining Generations For Peace. Based in Jordan, Generations For Peace is an international, nongovernmental organization founded by HRH Prince Feisal Al Hussein. Its activities in 48 countries and territories in the Middle East, Africa, Asia and Europe use sports to change attitudes and behavior, and facilitate conflict transformation. Mark is growing the organization to respond to an increasing demand for its programs, and will continue learning and innovating to maximize its positive impact.

In treating individuals, couples, families and groups dealing with depression, anxiety, anger management, self-esteem and other issues, Julie Dobson emphasizes the balance between the expression of negative thoughts and the practice of positive thinking. She works as a psychotherapist at the Resolution Counseling Center and in May of 2012 co-founded the Banyan Street Community Center, which offers support groups, workshops and several recreational activities. As the center’s director of community programs, she strives to make its enrichment services accessible for all Miamians.

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Maureen Halvorsen

Rebecca P. Joslin, Ed.D., Ph.D.

President Nora Feury Scholarship Fund Somerset, NJ

Psychologist Tennessee Disability Determination Services Franklin, TN

By selling Head Start Products such as polo shirts, canvas bags and pins through www.headstartproducts.com, Maureen Halvorsen aims to raise money for the Nora Feury Scholarship Fund, a nonprofit organization that provides scholarships to eighth-graders in the Bronx who are entering high school. This is but the latest in a long line of charitable endeavors for Ms. Halvorsen, who graduated from Adelphi University with a Bachelor of Science in social work in 1978. She also contributes to a community-based theater organization and her areaâ&#x20AC;&#x2122;s homeownersâ&#x20AC;&#x2122; association.

Dr. Rebecca Joslin is a psychologist contracted by the state to evaluate disability claimant eligibility. She holds a Ph.D. in Christian psychology from South Florida Bible College and Theological Seminary, as well as a Doctor of Education from Tennessee State University, where she was mentored by professor John Joyner, Ph.D. She also learned a great deal from Tom Richardson, a psychological examiner. Prior to her current position, Ms. Joslin, who developed an interest in her field while working for the government as a disability claims examiner, ran a private practice and served as an adjunct professor at Trevecca Nazarene, Argosy and Tennessee State universities. She is fascinated by cross-cultural issues and has two teenage daughters, one of whom is adopted from China.

Bridget A. Kroger

Richard Kuehn

Executive Director Wounded Warrior Equestrian Program, U.S. Army Charlottesville, VA

Owner, Family inHome Caregiving of Monterey President, Chief Executive Officer Hands To Help Seniors Inc. Carmel, CA

Bridget Kroger has the rare blessing of being able to combine her two passions in life: horses and serving her country. She founded the Wounded Warrior Equestrian Program (WWEP), a nonprofit organization that raises money to support equine therapeutic programs for servicemen and women and rescues endangered horses. Holding firmly onto her northern Kentucky roots, Bridget is proud to give veterans and the horses they ride a new lease on life. Bridget also runs the Dusty Meadow Equestrian Retreat, which she plans to use as part of the WWEP.

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Richard Kuehn believes that every senior citizen in need of a helping hand has the right to in-home personal care, be it in the form of something simple like light housekeeping or more demanding tasks, such as assistance with bathing or grooming. It is for this reason that he launched Family inHome Caregiving of Monterey. Later realizing that not every elderly person could afford these services, he founded Hands to Help Seniors, Inc., a nonprofit committed to helping homebound seniors remain independent.

SOCIAL SERVICES & NONPROFIT

Gail Loafman

Esther N. Lustig, LCSW

Founder, Chairman The (W. T. Foreman) Prairie House Foundation Duncan, OK

Executive Director, Chief Executive Officer Human Care Services for Familes and Children, Inc. Brooklyn, NY

All too often old buildings are sold, demolished or renovated without any effort being made to recognize their historic significance or preserve their authenticity. After years of watching this happen time and again, Gail Loafman, a concerned citizen who’d finally seen enough, decided to take a stand. She bought the W.T. Foreman house from the Duncan School System, established The Prairie House Foundation as a nonprofit corporation, and applied for and received grants to preserve this historic landmark, which now offers tours and can be booked for special events including wedding receptions and family parties.

Longtime licensed clinical social worker Esther Lustig recognizes that just like able-bodied people, each disabled individual is unique and should be treated as such. Hence, it is the mission of her organization, Brooklyn-based nonprofit Human Care Services for Families and Children, Inc., to provide a full range of customized services to people with special needs, empowering them to make informed decisions and express themselves to the world. Ms. Lustig holds a Master of Social Work from Yeshiva University and has taken additional graduate-level courses at Columbia University.

Ronald K. Matthews

Meredith Whittier Moon, Ph.D.

Executive Director Alta Pasa Community Improvement Center Pasadena, CA

Psychotherapist Makawao, HI

Ronald Matthews’ work at the Alta Pasa Community Improvement Center is the kind of charitable service that is absolutely vital in times of economic distress. Mr. Matthews directs a nonprofit workforce development program that offers young men and women pre-apprenticeship training in construction, carpentry, paving and flooring. A licensed general contractor, he even goes the extra mile by sponsoring some of these youths in their union applications. In September of 2011, the NAACP honored Mr. Matthews with its President’s Award in recognition of his positive contributions to the San Gabriel Valley community.

Located on two acres of property nestled among the slopes of Haleakala, adorned with rows upon rows of rose bushes and lemon trees, Dr. Meredith Moon’s private psychotherapy practice stands as a vestibule for hundreds of individuals looking to reroute or begin anew their inner journeys. Through sandplay, thought field therapy, dream interpretation circles, and a number of other traditional and new-age psychotherapeutic intervention models, she helps her patients explore their unconscious minds and ameliorate their awareness. Dr. Moon holds a Ph.D. in psychology from International University and has studied at various other institutes around the world.

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Suzanne M. Richards, ACC, RTRM

Fatiha Serour, Ph.D.

Certified Life Coach Exquisite Design Life Coaching Henniker, NH

Regional Director for Europe, North Africa and the Middle East United Nations Office of Project Services London, United Kingdom

Of the 30 years Suzanne Richards worked as a radiologist, 20 of these were dedicated to women’s imaging, primarily mammography. Inevitably, some of the patients she saw were individuals in crisis, so it was critical that in addition to mastering the necessary technical skills, she become adept at comforting and consoling. In 2011, she took these skills to the next level by attaining the Associate Certified Coach credential and establishing Exquisite Design Life Coaching. Through this private practice, she provides much-needed encouragement and support to breast cancer patients, recently widowed households and pregnant teenagers.

Dr. Fatiha Serour manages a diverse team of nearly 1,000 nation-builders and businesspeople located in Afghanistan, Iraq, Jordan, the Commonwealth of Independent States, and numerous African countries. Some of her most outstanding accomplishments of late include achieving a six-fold increase in resources devoted to gender equality, establishing microfinance initiatives in North and West Africa, and promoting the strategic redirection of social policies throughout nations in these regions. Already fluent in French, English and Arabic, she also has a basic grasp of Spanish, Italian and Russian.

Siamak S. Afshar

Patricia Brady

Theresa Brickell

President, Program Director New Life Treatment Center Irvine, CA

Owner Patricia Brady & Associates Medford, MA

Business Manager eBiz Professionals, Inc. Cambridge, Ontario, Canada

Siamak Afshar has been discussing substance abuse and dependency on television and radio talk shows since 1990. The owner of one of the only nicotine-free rehabilitation centers in the state of California, he cites maintaining an active lifestyle as one of the most important elements of the road to recovery, a road he himself has traveled.

Patricia Brady has spent 20 years dedicating her life to developing treatment plans for children and their families, and assessing risks. As a licensed mental health counselor and marriage and family therapist, she has developed an extensive background in adoption, domestic violence, divorce mediation and substance abuse. Patricia keeps abreast of child welfare through her involvement with the American Professional Society on the Abuse of Children.

When Theresa Brickell joined the staff of eBiz Professionals, Inc. in 2007, she quickly ushered in an organizational commitment to worthy causes by partnering with nonprofits like the Heart and Stroke Foundation of Canada and the Canadian Breast Cancer Foundation. Ms. Brickell expects to become more deeply involved in charitable endeavors in the near future.

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Robert “Eddie” Canales

Founder, Director Gridiron Heroes Spinal Cord Injury Foundation Schertz, TX Eddie Canales’ organization, the Gridiron Heroes Spinal Cord Injury Foundation (www. gridironheroes.org), provides immediate and long-term support to athletes who, like Mr. Canales’ son Chris, have sustained catastrophic spinal injuries during high school football games. In 2011, CNN named Eddie one of its top 10 heroes, honoring him with a $50,000 grant and featuring him on the show, “CNN Heroes: An AllStar Tribute.”

SOCIAL SERVICES & NONPROFIT

Paulette Chatman, CSA

President Always Best Care of NW Morris Flanders, NJ Certified Senior Advisor Paulette Chatman and her team at Always Best Care of NW Morris provide in-home care to elderly people who require some extra assistance with everyday activities. They also offer free placement services, helping seniors to find assisted living communities that can cater to their specific needs. For more information, please visit www. nwmorris.alwaysbestcare.com.

Lyris R. Crowdy Peak CSW, MSHC

Governance and Parent Facilitator Head Start Program Omaha Public Schools Omaha, NE A former director of the Family Resource Center Coalition of Nebraska, Lyris Peak recognizes that a solid education begins at home, preferably early in a child’s life. Eager to continue giving back to her community by helping families in need, she took on a major role in the ongoing partnership between Omaha Public Schools and the National Head Start Association.

Philippe Le Guen

Sue McGowan

Russell F. McKinnon MAM, CAE

Director Jean Monnet Association Viroflay, France

Store Manager St. Vincent de Paul of Monroe Monroe, WI

European unification advocate Jean Monnet’s legacy lives on in part through the work of Philippe Le Guen, whose organization hosts approximately 250 educational conferences each year. Mr. Le Guen’s efforts to raise funds, acquire additional resources and teach students about the importance of the “European community” are the driving force behind the Jean Monnet Association.

At the St. Vincent de Paul thrift store and food pantry, Sue McGowan manages a staff of 28 part- and full-time employees as well as 15 volunteers. The chairwoman of her county’s emergency food and shelter program, she also sits on the board of the Fowler Memorial Free Dental Clinic and supports Green Haven Family Advocates, Inc.

President International Theos Foundation Alexandria, VA Russell McKinnon is a highly successful executive who refuses to allow the trappings of wealth to interfere with his humanitarian ideals. Au contraire, he and his wife Deborah founded the International Theos Foundation “as a vehicle to wisely reallocate available resources to the neediest of people,” as is stated on the organization’s website, www.theosfoundation.org.

Evelyn R. Stypula, M.Ed.

Dee Dee M. Sutherland

Karen D. Wilson

Vice Chairwoman Governor’s Cabinet and Advisory Committee for People with Disabilities Verona, PA Since creating the advisory committee in 2006, Evelyn Stypula has advocated ceaselessly on matters related to transportation, employment and housing for Pennsylvania’s disabled population. She holds a master’s degree in rehabilitation counseling from the University of Pittsburgh and two bachelor’s degrees from Edinboro University, where she assisted in making the entire campus handicap-accessible.

Partner, Author, Speaker There’s Always a Bully LLC Hawthorn Woods, IL

Dee Dee Sutherland hopes to make a tremendous difference in today’s society through advocacy and teaching children how to protect themselves against bullying. Though her book, “There’s Always A Bully,” provides powerful lessons on addressing bullying for parents, children and teachers alike, Dee Dee also reaches audiences through interactive anti-bullying presentations at schools.

Executive Director Northeast Kansas Area Agency on Aging Hiawatha, KS After five years with international companies based in the financial sector, Karen Wilson determined that it was time for a change. She took the wealth of knowledge she’d accumulated by obtaining an Executive MBA from Benedictine College and brought it to the Northeast Kansas Area Agency on Aging, rescuing the organization from the verge of bankruptcy.

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Martin H.F.

GONSER, MS, MLS

Media Specialist New York, NY

he information age is dubbed as such primarily because of the continuous flow of knowledge through digital media. In this era, in which content is consumed as quickly as it is created, information has evolved into a new form of currency. As such, the old axiom “knowledge is power” rings truer than ever before. On the other hand, phrases like “computer literacy” now appear almost archaic, as computers have become such a prevalent part of everyday life that many children today know how to use them before they can even read. Nevertheless, there are some adults and youngsters for whom regular access to computers would not be an option were 268

it not for media specialists like Martin Gonser, whose work with the New York Department of Education puts worlds of information at the fingertips of students and their teachers. Martin Gonser recognizes that although technology is becoming increasingly everpresent both in and out of the classroom, it is the relationship between students and their teachers that is the key to learning. Therefore, he strives to incorporate software and Web applications into the classroom in such a way that they reinforce rather than dissolve this relationship. A member of the American Library Association as well as the New York State Association for Computers and Technologies in Education, he readily acknowledges the value of

traditional resource materials and aims to integrate them into the virtual classroom environment. In addition to working with elementary, middle and high school teachers and students throughout the New York City metro area, Mr. Gonser serves as director of technology for the LIU Post chapter of Phi Delta Kappa and as webmaster for the cyberspace chapter of Phi Delta Kappa at Walden University. Meanwhile, he looks to supplement his master’s degree in library and information science from St. John’s University by pursuing a Ph.D. in educational technology via one of Walden’s 10 online doctoral programs. Thus, when it comes to digital learning, he is both preacher and practitioner.

TECHNOLOGY

Have you noticed any recent shifts within the field of education technology? How are you preparing for changes in the future? As New York state implements new Common Core State Standards of learning, we have to adapt to meet these standards. Through electronic communication, teachers can exchange leads and examine and improve classroom practices to accommodate these new standards. Technology has provided us with the capability to go beyond the classroom walls in a very meaningful way. To affect a school-wide plan of technology integration, the library media specialist should provide learning experiences that encourage students and others to become discriminating consumers and skilled creators of information through comprehensive instruction related to the full range of communications media and technology.

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Elizabeth A.

KAUTZMANN

Laser Product Manager Hoffman Estates, IL

lizabeth Kautzmann believes that true ingenuity can flourish if — and only if — one is given the freedom to pursue interests and learn by doing. Speaking both from her experience and from what she’s witnessed in others over the years, she notes that early exposure to hands-on educational models inspires children to find their passions and realize their potential. Luckily for Elizabeth, she had a father who was more than willing to allow her to explore that which intrigued her, and so it was at the remarkably young age of 9 that she built her first laser by tooling away in the family garage. 270

Today, Ms. Kautzmann is a laser product manager for one of the most diversified factory automation and robot manufacturers in the world. At her company’s American headquarters, she works on initiatives geared toward fostering and promoting the development of innovative technologies that will lower production costs for companies in numerous industries. To expand the carbon dioxide laser and alternative laser markets, she leads teams that formulate new applications in high-speed cutting, welding and cladding, but her influence doesn’t stop there. Elizabeth also gives presentations at technological

institutes, where she encourages students to be willing to think outside of the box and follow through on their ideas, no matter how abstract they may seem at first. Moreover, she extols the virtues of openminded collaboration. Though Ms. Kautzmann’s formal education consists of associate degrees in laser optics, electronic engineering and industrial laboratory care, through her willingness to take risks and engage others with confidence, she has established herself as an authority in her field. She is also currently the chairman of the Industrial Laser Technology Council of Fabricators & Manufacturers Association, International.

TECHNOLOGY

How do you hope to contribute to your industry, or what do you hope to change? [Something that] absolutely has to be addressed is the fact that you can’t be a “check the box” person and do a job that inherently adds value, even if you have a team of people. People are stunned that Google, with its atmosphere of casualness, is so effective. Well, it’s so effective not just because of the atmosphere, but because the teams they put in place are given the freedom to pursue other interests and have the confidence that they can bring new ideas to the table without them being stolen or made fun of. This is a truly empowering workforce. When you’re in the industry that I’m in and you realize that this technology is really just in its infancy, you have to have people who see things that aren’t [yet] present. There are people who see things that are and ask, “Why?” We have to be the kinds of people who see things that are not and ask, “Why not?” You have to be willing to go for the absurd, and if you fall on your face, cool; you learned something that didn’t work. Have constraints and not limits, because when we put limits on what we’re able to achieve and research, it automatically changes the dynamic; there isn’t a true symmetry, there isn’t that rocket-ship propulsion that you can’t explain. It’s like I tell my students when they see a big machine: “You can reverse engineer this, but you’ll never get back to the spark of creativity that envisioned this machine before it existed.” If I want to change anything, I want to further encourage the freedom to bring dramatic suggestions to the table. Everybody on my team knows that they can throw anything on the table and it’ll at least be considered. What are your short- and long-term plans for ensuring your future success? Short-term plans would be to structure some immediate wins at the ground level on some of the technology that will explode over the next 10 years. Long-term: to seriously be an influence, to be a contributor in changing not just how we present this type of information to students, but also how we receive their expression. I’d love to see more experience-based learning practices in place not just in American schools, but in any place where we promote our field. Did anything surprise you after you entered the workforce? The biggest shock for me is that my gender is even an issue. I understand that we don’t identify people’s highest gifts [first]; we identify their genders and then put them in areas that might identify their gifts. If we just had processes that exposed children to everything from economics to cooking to teaching to science, they would automatically gravitate to what they enjoy. Elementary school is focused primarily on reading, writing and arithmetic, and that’s great, but at the same time we need to help children find their passions and put in avenues where they can stay in that [field of study], where they can channel it and be inspired. That ties into my biggest disappointment: that despite all of the years of work that occur on the shop floor — the tinkering, the experimentation, the development — if the person [who puts in all that work] doesn’t have a Ph.D., he or she isn’t as widely respected as a contributor. I tend not to use any titles; when I see your performance and how you handle a meltdown, for example, that tells me everything I need to know about your contribution level for a project. 271

Olga

Henning

Chief Executive Officer Chief Technology Officer Blue Sea Technology Ahlen, Germany

deas fuel innovation. This concept is particularly true when it comes to the world of information technology, a field in which the tools for invention are constantly at one’s fingertips and the next big thing remains a mere keystroke away. It is an industry driven not solely by money-hungry executives but by visionary thinkers who view problems as opportunities to learn and grow. Olga Henning was attracted to IT specifically because she enjoys a challenge. Now the CEO of a software development, technical support, consulting and training company, she revels in the numerous possibilities that lie ahead. An energetic and consistent problem-solver with a never-say-die attitude, Olga remains continuously abreast of changing security, reliability and efficiency issues that data centers face. Having established strategic partnerships with IBM and various other industry leaders, her company supports more than 30 multiplatform mainframe system products that are used worldwide by data centers of all sizes and configurations. Performance monitoring software, file transfer and compression software, report and backup software, printing solutions, document repositories and management, and customer relationship management applications are just a few of the myriad products and services Blue Sea Technology provides its customers. With such a wide range of offerings on the table, it is of the utmost importance that each program and procedure remains extremely well documented. By the same token, all employees, from technical support staffers to software engineers, require the best possible training. Having studied all around the world and earned a master’s degree in automation and telecommunications, Ms. Henning considers a solid education to be a key ingredient in the recipe for effective professional development. Hence, to ensure her company’s continued expansion and success, she encourages all of her employees to further their studies and recognizes there is always more to learn. How do you hope to contribute to your industry? I want to make it so that the IT area is not complicated for users. Reliability and security are also very important parts of today’s industry. I want to make sure that these needs are satisfied by our solutions. What are your short- and long-term plans for ensuring your future success? Short-term: we are moving towards the European Union standard. I want to focus on configuration management, quality management and electronic signatures in the business process. Long-term: I would like to open a new center and improve the facility where we offer study and development programs. I want exactly what we have now, but on a bigger scale. I want to slowly move to an international level to exchange experiences between workers and students and develop a work-study program here. How did your education prepare you for what you do? It has helped prepare me very well. When I was working as a teacher’s assistant at the University of Florida, I realized the importance of learning from scratch. I learned how to find materials and create my own ideas. The most important thing is to develop procedures for anything you do because the process is always the same, even if you’re just cooking or doing laundry. Everything you do is a project with a procedure. 272

ifty years is a long time for anyone to spend in the same industry; for someone working in the information technology field, a career of such duration is practically unheard of. Nevertheless, Casimira Kita has kept her finger on the pulse of this ever-thriving arena. After getting her start as a teacher, Ms. Kita chose to change career paths and landed a position with CGI Group Inc., an IT management and business process services company that had just opened its doors when she came aboard in the 1970s. The decision to transition into a new and blossoming industry would eventually pay off for Casimira; however, her climb to the top of the corporate ladder was not an easy one. Despite the numerous obstacles that were placed in her path, she made it a point to expand her knowledge base in such a way that nothing could stop her. Hence, shortly after her arrival at CGI, Casimira was able to begin writing software for the company’s Advanced Consumer Lending System. Her intensive efforts so satisfied clients that referrals and recommendations came quick and often. Eventually, CGI’s top brass had no choice but to promote her to a senior-management-level position. Today, Ms. Kita looks ahead to a retirement filled with some well-deserved leisure time. A skilled crafter, she intends to merge her passion with the knowledge she’s gained from her profession by launching a website where hand-crafted items of her own design will be up for sale.

Casimira “Kit” Senior Consultant CGI Group Inc. Fleming Island, FL

Kita

How do you hope to contribute to your company or industry? The CGI workforce is predominantly male, so I like to think that I’ve contributed to my industry by making it easier for women in my field to advance. I had to work for many years before I received the title of senior consultant. Which job or position do you feel has contributed most to your professional development? I got the most out of those assignments that required I work closely with the clients. I became close friends with some of them as a result, and was highly recommended because they really liked me and recognized my ability to meet their expectations for high-level designs. If you have earned a college degree or completed training in your field, how did this help prepare you for what you do? Company training helped me to broaden my knowledge of proprietary software. I also took advanced classes to help me on the application side. I learned about consumer loans, servicing loans, the collection process for defaulted loans, and making loans easier on the consumer. 273

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rowing up, due to circumstances out of her control, Patricia Parker relocated about once every three years. Because of this, she found that making new friends would be a constant routine in her life, one that would serve her well once she entered the professional arena. The same courage she demonstrated when bonding with other children as a virtual outsider followed her into her adult years as she taught herself computer programming, a highly complex and involved process. Acquiring this coveted skill set required that she conduct her own research to learn all about software, from designing and writing code to performing customization and implementation for clients in a number of fields. Though self-directed education was beneficial to Patricia â&#x20AC;&#x201D; she ran a one-woman business as a consultant in the interim â&#x20AC;&#x201D; she wanted to prove to herself that she could handle the rigorous coursework many had taken to enter her field. Consequently, she completed one semesterâ&#x20AC;&#x2122;s worth of computer programming and consulting coursework, finishing with an impressive 3.81 GPA. During part of that time, she also taught programming at a technical school and traveled to different locations to assist Patricia A. private clients and businesses Consultant (Retired) with their technology needs. Prairie Village, KS This meant being available from project inception to fulfillment, which included software testing, troubleshooting and network administration. Patricia also installed software for newspaper companies, helping to improve the processes by which information was delivered. While teaching herself and others the ins and outs of her business, Ms. Parker was also busy raising a daughter, Kelly. Striving to make a living for herself in an industry where women were at one time few and far between, Patricia instilled in her daughter a drive and motivation to always do her best at whatever she attempted despite obstacles. That industrious spirit led Kelly to work vigorously to earn the NRCMA designation, which identifies nationally registered certified medical assistants, while working and raising a family. She is now studying to become an RN and is proof that leading by example for our children and those who work around us can prove to be extremely rewarding.

Parker

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ance Tenhoopen founded information technology consulting firm Light Application Team Consulting (www.lightapplicationteam.com) with $120,000 in startup capital. By the company’s second year of existence it was valued at $3 million. Today it is worth three times that amount. Nevertheless, Lance, like many other IT luminaries, sees the money as something of an afterthought. More than financial gain, he is concerned with accumulating knowledge and benefitting mankind, starting of course, with his clients and their patients. In addition to an astonishing 25 professional certifications, Mr. Tenhoopen holds dual bachelor’s degrees in business administration and electrical engineering from The University of Texas, where he graduated with honors in 1997. The businesses his company serves range from small private medical practices to large surgery centers and specialized clinics located up and down the Lance East Coast from New York to Tampa, Fla., where he maintains his base of operations. In President, Chief Executive Officer Light Application Team Consulting order to ensure that Light Application Team Tampa, FL provides the best possible customer support, he has assembled a group of talented experts, each of whom specializes in a certain area, be it networking infrastructure or software development. As client satisfaction remains atop Lance’s list of priorities, he is now working on meeting a product demand that has been growing steadily over the years. Ever since the arrival of electronic medical records, many physicians have found their practices hampered rather than helped by this new technology. That is why Lance is now designing an innovative EMR system that, unlike its technological predecessors, will be built with doctors in mind.

Tenhoopen

What, if anything, surprised you after you entered the workforce? Twenty years ago I worked for MCI and received MCI technical training, which propelled my career. It was the perfect time to work there. I designed and implemented networks as Cisco was being formed. The consultants over there helped me become who I am today because they allowed me to grow in practical knowledge, which gave me the opportunity to be among the top third percentile of the IT industry. The consultants were engineers among that top three percent, and I really wanted to be at their level. I learned that you don’t just take a test and forget everything; you have to absorb information on a daily basis. How do you hope to contribute to your industry? Document management systems can tailor workflow for doctors’ needs. I am working with two document management companies to build a product that will work for [physicians]. I don’t want to make money off of it; I just want to provide the brains to support it. What are your short- and long-term plans for ensuring your future success? I want to grow the business to about 1,000 customers. I want to focus on the health care arena and take care of doctors. I would like to add another 150 customers this year [so I could feel] fiscally comfortable with our goals for upgrading and bolstering our back office systems in support of our current customer base. 275

TECHNOLOGY

“O

Jean Blankenship Operator (Retired) Pacific Bell Telephone Company Pasadena, CA

perator, can you ?” These days, with virtually unlimited communications capabilities at our fingertips, this open-ended question is something of an archaism. However, throughout much of the latter part of the 20th century, if one were to call the telephone company in Pasadena, Calif., there was a decent chance that Jean Blankenship would be the voice on other end of the phone providing whatever service the customer required. Originally an operator with AT&T, she came to the Pacific Bell Telephone Company after 15 years and stayed there for another 23 before finally retiring. A people person to her core, she remained passionate about her work over the decades, always getting a thrill from helping callers connect across distances short and long. Since her professional career came to a close, she has continued to remain active by exercising, reading and contributing to The Humane Society of the United States, the nation’s largest animal protection organization.

ecent revelations regarding computer hacking by the Chinese military and controversial intelligence gathering practices of the NSA have made cybersecurity more of a hot button issue than ever before. So, when it comes to safeguarding the communications of America’s citizens, as well as its private and public sectors, there are surely plenty of certified ethical hackers and forensic computer examiners out there looking for a piece of the action. While Dr. Patrick Doliny is certified in both of these areas, along with several others, what he’s not is just another tech-savvy opportunist valuing profits over principles. Formerly a G2 intelligence officer with the U.S. Marine Corps and chief information officer for Microsoft and the Broward Sheriff’s Office, Dr. Doliny holds a Ph.D. in management from Walden University as well as an MBA in e-business administration from the University of Miami School of Business Administration. Headquartered in Dubai, United Arab Emirates with offices in Boston, Miami and Tanzania, his firm, MCN Consulting, provides information and communications technology consulting services to clients throughout the U.S., Europe, the Middle East and Africa. 276

Patrick Doliny, MBA, Ph.D. President, Chief Executive Officer MCN Consulting Weston, FL

TECHNOLOGY

Wilma Flanagan Co-Founder, Chief Executive Officer Nuage NA Incorporated Los Angeles, CA

How do you hope to contribute to your industry? Our passion for social business collaboration and what it can do to accelerate business productivity using an open, secure, cloud-based environment was the impetus for the creation of Nuage and our flagship product, Nuage Café. We deliver business processes via an experience that is designed to have companies and subscribers operational in minutes. “Simple to use” and “easy to learn” are the pillars of the solutions we are bringing to the market. Check us out at www.go-nuage.com or subscribe today at www.nuage-cafe.com! Please tell us about your background and experience. My experience in executive management, IT and business innovation consulting has provided me with unique insight and an extensive understanding of global business pressures and the widespread need for solutions that are not only less complex and more cost-effective than traditional business applications, but deliver on the promise of improved productivity and business adoption while leveraging social technologies to attract and retain a growing millennial workforce. Can you explain the impact of social and professional networking on your career? My network has been personally invaluable for helping to create the momentum for Nuage solutions in the marketplace.

he project manager plays an integral role in systems engineering, the process of strategizing and organizing all facets of a program or project to be timely, cost-effective and suited to customers’ various nuances. By facilitating a balanced approach to problem-solving that includes analyzing all parts of a system to determine how they may best function as a whole, veteran leaders like Edward Hickland are able to identify the appropriate personnel and resources to accomplish a variety of tasks. Through previous roles as a systems engineer, sales engineer and senior consultant in the computer software industry, Mr. Hickland has established himself as an IT project manager whose knowledge and technical skills have proven advantageous to a number of organizations with which he was affiliated, including Oracle, Protegrity and the Globix Corporation. He holds an MBA in technology management and is a member of the Long Island chapter of the Project Management Institute.

Edward Hickland Project Manager Merrick, NY

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Isidore LeBlond Chief Executive Officer Canadian Council of Technicians & Technologists Ottawa, Ontario, Canada

How do you hope to contribute to your industry? I want to raise awareness about the importance of the role technologists play in society. People understand what technicians do and the difference between architects and engineers, but not many understand the middle group, the technologists. These are people who attain a Bachelor of Technology, a lot of [whom] have gone on to become entrepreneurs. What are your short- and long-term plans for ensuring your future success? My goal is to ensure [my financial stability] in the current economic climate. I also want to secure additional government contracts to subsidize the nondues portion of our revenue. I want to enhance our outreach program and inform employer groups and people we donâ&#x20AC;&#x2122;t currently reach. My plan for that will definitely give us two to three more years of longevity. What, if anything, surprised you after you entered the workforce? I was surprised by succession planning and the difficult obstacles you have to overcome. You have to face real things that even case studies and [training] scenarios cannot prepare you for. Overcoming these is hitting the hard ground. Also, I found that being able to work with others is very important. If you surround yourself with a good team, then solutions are within [reach].

easoned professional Hayley Smith has been working with the Computer Sciences Corporation for more than 15 years, climbing her way from an entry-level position with the multinational IT services company to a role overseeing business development domestically and abroad. Responsible for leading teams in researching innovative products to assess viability and profitability in global markets, Hayley directs operations in acquiring new clients while maintaining existing relationships. In order to remain on the cutting edge of business technology in various industries, she reviews all aspects of business expansion to ensure quality and that standard procedures are followed. Whether providing consulting services, developing unique software systems for prominent medical facilities, or harvesting powerful data on consumer behavior, CSC continues to be a leading force in technology for todayâ&#x20AC;&#x2122;s fast-paced business markets. As she continues exploring compliance and regulatory issues in her work, Hayley looks forward to expanding her knowledge base even further with a law degree.

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Hayley M. Smith Global Portfolio Business Director Computer Sciences Corporation Burke, VA

TECHNOLOGY

Robert Briscoe

Dawn R. Christian

Lead Analyst, Programmer (Retired) Automatic Data Processing, Inc. Pompton Plains, NJ

Project Manager Ascension Health Hoover, AL

Civil engineering and computer programming share many commonalities, especially from a mathematical point of view. But for Robert Briscoe, who worked in the former profession in South Africa, Rhodesia and Zimbabwe before moving to the U.S., the two fields share more than just numbers and equations, for at their core both are about improving the way people — and by extension, societies — function. In 10 years at payroll solutions provider Automatic Data Processing, Inc., Mr. Briscoe continually enhanced the company’s automated payment system, making life easier for accountants, bankers and workers the world over.

Dawn Christian directs major information technology initiatives for the nation’s largest nonprofit Catholic health system. A project manager for seven years, she has accomplished much in that time, including bringing 119 medical centers’ computer systems online, and implementing and administering materials management and business intelligence applications. Driven by her desire to continue learning, enhancing her skills, and ensuring that patients receive the best care possible, she has aligned herself with numerous professional networks, including the Healthcare Technology Alliance and LinkedIn group MEDITECH Professionals of Healthcare IT World.

William Davis

Joseph J. Fitzpatrick

Director of Technical Sales Support Terascala Avon, MA

Chief Executive Officer, Founder TranDotCom Kennesaw, GA

After working as an engineer for Boeing, William Davis became fascinated with high-performance computers. Since then, he has explored supercomputing in hopes of promoting this niche as technology progresses. When he is not working, William remains active in his community through his involvement with his church and local schools and by volunteering with the Doulos Foundation. As his career evolves, he hopes to open a facility that provides an environment where others can develop their own technological enterprises.

Leveraging an erudite understanding of e-commerce organizations and product development with two decades of experience in the debit and credit card industry, Joseph Fitzpatrick founded TranDotCom (www.trandotcom.info) in order to provide lending companies with comprehensive, easily implemented transaction management solutions. Formerly the vice president of business development at Skylight Financial, for which he built a short-term loan processing system and other software applications, he strives to accelerate his company’s growth by promoting its services both online and at trade shows. In the coming years, he intends to invest in additional tech-based startups.

279

TECHNOLOGY

Philippe Gerwill

Jack “John T. Jr.” Gilmore

Head of Sourcing Enterprise Assets Novartis AG Basel, Switzerland

President Comparative Visual Assessments, Inc. Milford, NH

An expert business manager, Philippe Gerwill oversees all global information technology applications related to sourcing for international pharmaceutical giant Novartis. His global travels have allowed him to explore different cultures and deepened his understanding of international markets and trends. Noted as a strong communicator, Philippe motivates his team to deliver results while focusing on new technology and business strategies. Aside from his professional life, he enjoys being active in his community and serves as the president of the EJPR youth soccer program.

Jack Gilmore’s involvement in computer science and research analysis dates back decades. In the early 1950s, he was on the research staff of MIT’s famed Project Whirlwind, which produced the first computer to operate in real time. In the following years, he served as a carrier pilot in the U.S. Navy, co-founded the software consulting firm Charles W. Adams Associates, and developed word processing and office automation systems for the Digital Equipment Corporation. Mr. Gilmore’s latest venture, Comparative Visual Assessments, Inc., offers an effective hierarchal analysis tool to clients in numerous industries.

Omega A. Jefferson, PMP

William M. Lane

Senior Knowledge Manager Terra Technology, LLC Burlington, NJ

Executive Director of Contact Center Services Verizon San Francisco, CA

Because Terra Technology’s main offerings are demand sensing, inventory optimization and transportation-forecasting software, there is an abundance of abstract data stored in the company’s computer networks. It is the job of senior knowledge manager and Project Management Professional Omega Jefferson to make this data discernible. In doing so, she improves the company’s overall performance by increasing its rate of innovation, as well as the competitive advantage it holds over businesses providing similar services. Prior to obtaining her current position, Ms. Jefferson did consulting and management work for IBM and PricewaterhouseCoopers.

William Lane’s career in telecommunications dates back several decades. Six months after being promoted to a directorial position at Teleconnect, he was named its vice president. When the company was later bought out by MCI, he signed on at this larger provider and found himself running four major call centers. It wouldn’t be the last time he benefitted from a large corporate acquisition. Since the buyout of MCI by Verizon in 2005, he has secured a position supervising 85 commercial account technicians in different locations around the globe.

280

TECHNOLOGY

Christopher Lisanti

Gary D. McMullin

Vice President of Life Sciences Consulting Capgemini New York, NY

President, Principal Consultant in Telecommunications McMullin Edwards Company, Inc. Irvine, CA

As a life sciences consulting leader, Christopher Lisanti works at the intersection of biology, information technology and business services. His expertise, which spans IT architecture, portfolio management and new product introductions, has proven instrumental in his company’s mission to ensure that its clients get to market well ahead of the competition. A member of the Pharmaceutical Management Science Association, he holds an MBA from the world-renowned Fordham University Graduate School of Business and has completed studies in microbiology and chemistry as well.

In his dual roles, Gary McMullin provides the state of California with quality assessment and system implementation for the telecommunications and computer technology fields. Having graduated from UCLA and furthered his education in quality engineering at the University of Wisconsin, the University of Colorado and MIT, he first ventured into his profession as an electronics design engineer for Motorola, then worked for Telmar Network Technology and Optima Retail Systems prior to taking on his current position. Gary is accredited by the American Society for Quality as a certified quality engineer and certified manager of quality/organizational excellence.

David Milot

Freda Salyers-Schappe

Managing Partner, Technology Consulting and

SAP FICO, ECCS Consulting Professional Marble Falls, TX

David Milot sees information technology as a powerful tool for transforming and improving society and feels an intimate connection with computer science, having first learned to code at the remarkably young age of 9. A global-minded pragmatist, he leads a team of more than 800 consultants, programmers and others in implementing innovative solutions for clients across Europe, the Middle East and Africa. Under his visionary leadership, his team has contributed significantly to Unisys’ growth as a leader in IT architecture.

As an independent consultant specializing in electronic currency exchanges, Freda Salyers-Schappe builds relationships with companies that already use or need to implement SAP software. In preparation for each project, she drafts procedural blueprints and identifies disaster recovery requirements before installing and testing programs and training end users in their operations. No stranger to the financial industry, Ms. Salyers-Schappe earned an MBA from St. Edward’s University in 1996. Her passion for passing on knowledge and skills extends beyond the office environment, as she also enjoys teaching water aerobics classes and training dogs.

Integration Solutions in EMEA Unisys Serris, France

281

TECHNOLOGY

Roger D. Sears II

Leighton Edward Smith

Chief Executive Officer Buckit Solutions Westerville, OH

Information Technology Analyst Becton, Dickinson and Company (BD) Franklin Lakes, NJ

When people think of central Ohio, they may not picture a hub of innovative business solutions rooted in advanced user-friendly software. However, if Roger Sears has a say in the matter, that all is about to change. Mr. Sears’ brainchild, BuckitSolutions (www.buckit-solutions.com), was launched in March 2011, offering a full menu of information technology and mobile services all geared at helping clients grow their businesses and increase their bottom lines. An experienced programmer and enthusiastic entrepreneur, Roger takes a hands-on approach to both the corporate and technical aspects of running the company.

Leighton Edward Smith is an extremely meticulous IT analyst whose impressive technical skills are second only to his indefatigable work ethic. An unabashed perfectionist, he was inducted into the National Society of Collegiate Scholars after graduating from Kaplan University in 2009 with a 4.0 GPA and a bachelor’s degree in business administration. Today, he is charged with designing new reporting protocol and overseeing the globalization of data management systems for medical device manufacturer BD.

Margarita Sordo, Ph.D.

Cathy Walker

Senior Medical Informatics Research Scientist, Partners HealthCare Instructor, Brigham and Women’s Hospital Boston, MA

Human Resources Manager Expertech Network Installation Inc. Barrie, Ontario, Canada

In the exciting field of medical informatics, Dr. Margarita Sordo is able to unite her passions for computer science and health care while breaking new ground in software development and artificial intelligence. An experienced engineer for clinical decision support systems, she has conducted lectures on their use at Harvard and MIT, and given additional presentations at a number of high-profile research symposiums. Currently editor-in-chief of the International Journal of Computers in Healthcare, she holds a Ph.D. in computer science and artificial intelligence from the University of Sussex.

The highlight of Cathy Walker’s career came in 1995 when she was recruited to develop and launch a new information technology department. This endeavor, the culmination of several decades of industry experience, would prove to be the biggest and most rewarding challenge of her professional life. Holding a master’s degree in project management from The Schulich School of Business at York University and having conquered the worlds of human resources and computer science, she now looks forward to an extremely productive retirement in which anything is possible.

282

TECHNOLOGY

Dongmei Wu

Ilan Zachar

Vice President of Technology Services Zoyto Incorporated Houston, TX

Chief Information Officer Gazit Group USA, Inc. North Miami Beach, FL

An executive and entrepreneur at the forefront of information technology outsourcing, Dongmei Wu oversees offshore IT support and software development for Houston-based Zoyto Incorporated (www.zoyto.com). Equally committed to continuous learning and interdisciplinary collaboration, she works with professionals in a variety of industries to provide innovative solutions that help businesses adapt to new technologies and increase user knowledge. A strong communicator with exceptional leadership skills, Ms. Wu is a member of the National Association of Professional Women and the Project Management Institute.

At one of the largest global real estate investment firms — which manages nearly 700 properties throughout 20 countries — Ilan Zachar is part of a network of professionals whose job it is to ensure that technology keeps up with the pace of business. By enforcing policies and procedures that govern use of the World Wide Web and intranet infrastructures, Mr. Zachar helps to align individual work functions with the company’s goals and vision. A Certified JDEdwards System Administrator, he possesses the skills necessary to administer and troubleshoot system-wide configurations of new business acquisitions and existing databases.

Carole C. Angolano

Soumya Dharmateja

Christopher M. Girimonte Senior Convergence Engineer CMG Associates, LLC Holmdel, NJ

Owner, Chief Executive Officer JGWD Solutions Rancho Cucamonga, CA

Recent headline-making leaks of classified documents have made the need for tighter information control among military computers all the more apparent. Fortunately the U.S. Army’s top technicians, such as Carole Angolano, are working around the clock to ensure the security of all networked accounts and supervise the Department of Defense Information Assurance Certification and Accreditation Program.

The year was 2010 when Soumya Dharmateja first signed on at Apps Associates LLC, an information technology service provider founded by former employees of Oracle Consulting Services. Since then, she has honed her skills as a technical consultant and business analyst. Looking ahead, she hopes to break out on her own and establish a reputation for being an entrepreneurial leader and motivator.

Christopher Girimonte is an information technology consultant whose clientele includes several Fortune 500 companies. In addition to providing oversight on software design and architecture, he advises on data networking. To cement his status as a masterful technician and expand his programming vocabulary, Mr. Girimonte is pursuing Cisco Certified Internetwork Expert certification.

Joseph Gueste is a Web designer whose expertise involves consulting and developing customized technical solutions to suit myriad business needs. Since 2001, clients including nonprofits, artists and investment firms have trusted JGWD Solutions to provide them with excellent customer service and creative mastery in HTML, JavaScript and other applications. Visit www.jgwdsolutions.net to obtain an online quote today!

Information Assurance Manager U.S. Army Cranston, RI

Business Analyst Apps Associates LLC Westford, MA

Joseph A. Gueste, MBA

283

TECHNOLOGY

Naomi Harm, ME-PD

George L. Langbein

Naomi Harm is a national senior trainer for Intel, an adjunct instructor for Marian University, and an independent educational technology consultant who helps teachers and administrators take their schools and classrooms into the 21st century. She develops customized staff development workshops and delivers international keynote speeches on a range of topics. For more information, visit www.naomiharm.org.

George Langbein thrives on mentoring staff and fixing programs and organizations. The exemplary skills he possesses come from his extensive education, leadership training by the U.S. Army, and global experience as an executive leader. George finds pleasure working with people and sharing with them how he thinks and operates. He holds a Master Certificate in IT project management, a PMP certification, and a TS-SCIFSP security clearance from the U.S. government.

Keith W. Pierce

Rebecca Rumbaugh Bowman

A proud veteran of the U.S. Marine Corps, Keith Pierce now utilizes his expertise in systems engineering to deliver advanced information-technology-based solutions that protect America’s combatant command personnel at home and overseas. As the country continues to face growing threats via cyberspace, Mr. Pierce intends to keep expanding his knowledge of online security.

Rebecca Rumbaugh Bowman’s greatest talent lies in her ability to bring people together to exchange new ideas. She was named Professional of the Year representing information systems and database development based on her numerous accomplishments and years of experience working with people from different industries and cultures. She embraces opportunities in strategic planning and information-based decision making.

Chief Executive Officer Innovative Educator Consulting Brownsville, MN

Manager, Systems Engineer TASC Chantilly, VA

284

Program Director CSC Silver Spring, MD

President Information by Design, Inc. Oak Ridge, TN

Janet J. Larabell

Owner Seven Services - Mayville Computers Mayville, MI For residents of Tuscola County, Mich., Janet Larabell’s company is a one-stop technical support shop servicing individual and small-business IT needs. While parts repair, payment processing and network setup are tasks she readily handles, Janet is also a skilled Web designer who has created sites for the Mayville Parent Teacher Connection and the Mayville Lions Club.

David Aaron Smith

Information Technology Specialist, Software Developer and Tester U.S. General Services Administration Kansas City, MO David Smith graduated summa cum laude from York College of Pennsylvania with a Bachelor of Science in accounting, and though he began his public service career as an accountant with the federal government, he would eventually begin focusing on information technology. Today, he develops, analyzes and evaluates software for the U.S. General Services Administration.

Tracey A. Medley

Global Account General Manager Hewlett-Packard North Olmsted, OH Information technology sales leader Tracey Medley has been moving hardware and software since the days of the Commodore 64. Now in the age of global interconnectedness, she manages a team of 18 IT specialists as well as their counterparts in India and the Pacific, aligning each group with the other and with Hewlett-Packard’s overall vision and mission.

Cindy A. Stevens

Senior Quality Assurance Engineer Raytheon Company Springville, UT Cindy Stevens has worked in myriad roles over the course of her long career in information technology, the latest of which landed her in the cybersecurity division of a major defense contractor. While her software engineering skills have proven indispensible, she possesses several other talents as well, and now supplements her income with her pastimes, photography and music.

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TRANSPORTATION

he city of Savannah is a historic location and popular travel destination home to a booming tourism industry, several famous restaurants, a renowned arts school, and hundreds of thriving small businesses and startup ventures, now including KC Chartaire, a charter airline recently founded by Keith Fauvie. While it is true that a number of major airlines fly through Savannah / Hilton Head International Airport every day, none of them can provide sophisticated business travelers with the level of comfort, style and reliability that KC Chartiare has to offer. With decades of experience as a scheduler, air traffic controller and airline pilot, Mr. Fauvie knows all of the ins and outs of commercial aviation. After getting his start as an aircraft flight dispatcher, Keith quickly climbed the ranks and obtained the certifications necessary to secure the position of air traffic controller. From 1975 to 1990, he fulfilled all of the duties of this notoriously demanding role. Following a six-year stint as a golf instructor in Atlanta, he finally achieved his longtime ambition of becoming an airline captain. For someone who’d been flying airplanes as a hobbyist since the age of 16, the opportunity to pilot commercial flights for Trans State Airlines represented a dream come true. Now, after several years of intense planning and preparation, Keith has reached another Keith A. professional goal with the launch of KC Chartaire, which celebrated its first takeoff Owner in January 2012. The company’s small KC Chartaire charter plane can hold up to eight persons Savannah, GA and provides an ideal mode of transport for businesspeople seeking personalized service and flight schedules that aren’t subject to last-minute delays. Looking ahead, Keith intends to expand his fleet to meet the needs of a growing client base. Furthermore, he and his wife, Candice, are currently in the process of forming a nonprofit booster club to support the Savannah Sand Gnats, a minor league affiliate of the New York Mets.

Fauvie

How do you hope to contribute to your industry, or what do you hope to change? In the beginning of my career as a pilot, I wanted to be the best employee and at the top of my field. I always hoped I could help change the type of working conditions that prevailed in my industry. By opening my own charter company in Savannah, I will provide a service that has never before existed in the area. What are your short- and long-term plans for ensuring your future success? My short-term goals are to get my new company up and running and have it turn a profit within two years. Once I’ve accomplished these goals, I will attempt to expand our service to other cities, acquire more planes, and turn the flying part of the job over to other pilots. 286

TRANSPORTATION

Ken A. Deocharran President Express Trucking & Courier Jamaica, NY

What is your educational background and past work experience? I served in the U.S. Air Force for four years and then worked as an air traffic controller for over 40 years. How did you hope to contribute to your company? There are too many planes in the sky for pilots to fly without the assistance of air traffic controllers. I kept air traffic under control, ensuring that planes took off and landed safely and did not enter each otherâ&#x20AC;&#x2122;s flight paths. Which job or position do you feel has contributed most to your professional development? That of air traffic controller, because it taught me to effectively train others and strengthened my ability to recognize whether or not a job is being done correctly. Was there ever a personal matter or issue that came into conflict with your professional endeavors? I had to work a night shift, which made it hard to balance my job with my family. However, my wife Ann, who recently passed away, was incredibly supportive. We were married for 51 years. I still love, cherish and miss her every day. Have you had the opportunity to interact with those you helped through volunteering? Yes, through my membership in the Lions Club and the pastoral council of Our Lady of Mercy Catholic Church.

o say Ken Deocharranâ&#x20AC;&#x2122;s beginnings in the transportation industry are humble would be an extreme understatement. Before becoming a truck driver, he started out with a Honda Odyssey minivan and not a dollar in his pocket. However, with a clear vision for the future, he grinded day in and day out, delivering packages for several courier companies before finally founding his own in 2005. Express Trucking & Courier now provides transportation services for a wide range of corporate clients, including Gucci America Inc., Saint Laures Paris, Century Direct and Weeks-Lerman. Renowned for its expedience and efficiency, the company is even affiliated with much larger carriers UPS Express Critical and FedEx, who call upon Express Trucking when their customers demand a quicker turnaround than they can provide. With a fleet consisting of GPS-navigated, radio-dispatched drivers in cars, mini-vans, cargo vans, cube trucks, straight trucks and tractor-trailers, Express strives to exceed customer expectations on each and every shipment. Looking further ahead, Mr. Deocharran intends to continue expanding his company and its fleet until he has approximately 50 trucks operating out of a larger warehouse.

Richard Radykowski Air Traffic Controller (Retired) Whitney, TX

287

TRANSPORTATION

Tammy Alberts

David Andrew Brock, Ph.D.

Senior Supply Chain Specialist J.D. Irving, Limited Dieppe, New Brunswick, Canada

Managing Director Warranty Logistics Management London, United Kingdom

In 2011, Tammy Alberts made the switch from freight and outside service manager at Cavendish Farms to senior supply chain specialist at Irving Group Moncton, a subsidiary of J.D. Irving, Limited. With decades of experience in customer service, freight, warehouse and inventory management, she has gleaned extensive knowledge of virtually every component of the supply chain. A seasoned logistics expert, she worked extremely hard to get where she is today and is proud to serve a socially responsible company that has provided quality goods and services since 1882.

With experience in the retail, insurance, consumer credit, customer services, manufacturing, distribution, mining, fleet management and academic sectors, Dr. David Brock has proven himself quite the chameleon over the years, demonstrating adaptability no matter where his career has taken him. Following his successful navigation of several corporate buyouts, he founded Warranty Logistics Management in 2004. Through effective service contract and product guarantee solutions, the company enables clients to drastically reduce their post-retail expenditures. Dr. Brock delves deeper into his proven cost-saving models in his book, “Aftersales Management,” published by Kogan Page.

Judith Lee Butler

Dorothy Laird Chumley

Chief Executive Officer Butler Transport, Inc. Kansas City, KS

Assistant Supervisor Norfolk Southern Atlanta, GA

Prior to founding Butler Transport in 1988, Judith Butler and her husband, George, ran a feed and grain business. Rather than rely on another company to transport their goods, they cut out the middle man by starting a dry freight operation to haul their own products. They successfully sold the company in 1986 and two years later another was born. Now Butler Transport is on its way toward becoming the industry’s premier temperaturecontrolled carrier. Mrs. Butler manages the business’ financial operations, handling payroll, securing lines of credit, and ensuring tax payments and other accounting issues are in order.

Dorothy Chumley comes from a long line of railway workers; her grandfather, father and uncle were all veterans of the industry, so it is no wonder that she took to the business with such aplomb. From her beginnings as a clerk to her current post of assistant supervisor, she has demonstrated inherent persistence and served as a role model for other females in this male-dominated field. In 1973, Dorothy was named Woman of the Year by the National Association of Railway Business Women, an organization over which she would later preside.

288

TRANSPORTATION

Trevor Jones

Danny Persaud

Vice President of Projects and Risk Management for UK, Ireland and Nordics DHL International GmbH Warwickshire, United Kingdom

Chief Executive Officer MidFlorida Armored Tampa, FL

Project and risk management are at this point second nature for Trevor Jones, who has been working in these areas well over ten years. Re-engineering failing business models and developing new markets throughout Europe is where Mr. Jones seems to have found his true calling. Working with global logistics firm DHL since 2002, he has mitigated risks during off-shore and in-house information technology transitions and continuously delivered on initiatives that ensure his company’s status as an industry leader. While his profession has taken him all across the continent, he and his wife remain rooted in England.

Starting in 2001, Danny Persaud built MidFlorida Armored from the ground up, establishing this cash logistics management company’s well-deserved reputation by offering a number of top-tier security services, including executive and asset protection, in-store loss prevention, uniformed patrols, and alarm response, as well as ATM cash replenishment, management and processing. One of his greatest passions is mentoring the managers, supervisors, guards and sales representatives who make up his team. Ever-mindful of the future, Mr. Persaud aims to continue expanding his business while grooming his son to take his place.

Anna L. Ruggiero

Robyn Sadleir

Professional Bus Operator Massachusetts Bay Transportation Authority Boston, MA

General Manager, Vice President JDI Logistics Saint John, New Brunswick, Canada

When Anna Ruggiero was looking for inspiration and guidance during her teenage years, she found it in the form of her grandmother, the family matriarch, and mother, who received her college diploma on the same exact day Anna graduated from high school. Anna would go on to earn a B.A. in international studies from Boston University and later serve as a railroad conductor and locomotive engineer with Amtrak. In 2006, following a brief stint with Waste Management, Inc., she continued her transportation career by signing on with the MBTA.

An underperforming logistics company is losing more money by the day. Suddenly, a change occurs and within nine months the business is again turning a profit. It goes on to generate more than $5 million in revenue within two years. This series of events — which involved a redefinition of market positioning, a series of team-building initiatives and an overall shift in company focus — illustrates the type of determination and skill set Robyn Sadleir brings to work every day. Though he offers this particular anecdote as a career highlight, Mr. Sadleir’s impressive track record suggests that this is just one of many success stories.

289

TRANSPORTATION

Mario S. Servianski

Mohammad Tahir

Chief Financial Officer, Controller Premier Aviation of Boca Raton, LLC Boca Raton, FL

President United American Line Parlin, NJ

When wheels touch tarmac at Boca Raton Airport, there is a good chance that the arriving or departing flight was in some way improved by certified public accountant Mario Servianski. As a financial manager for a fixed-base operator, he is instrumental in the provision of general aeronautical services such as fueling, on-board and external maintenance and flight instruction, among others. A member of a Mexican professional accounting society, Mr. Servianski has lived in the United States for the past 12 years, three of which have been spent in his current position.

As Mohammad Tahir and his company specialize in managing the transport of low-value commodities such as used machinery, computers, hardware, parts and scrap metal, it is important that he maintains a steady rapport with small-business owners around the world. From his offices in New Jersey, Texas, Pakistan and Saudi Arabia, he is able to do exactly that while offering rates and services that are among the best in the business. Founded in 1996, United American Line is a member of the International Federation of Freight Forwarders Associations. For more information, please visit www.unitedamericanline.com.

Andre Young

Dottie Zannella

President, Chief Executive Officer Toyi Toyi Enterprises, Inc. Tacoma, WA

Director of IFF Process Improvement Livingston International Inc. Kingwood, TX

Right now, Toyi Toyi Enterprises, Inc. transports cargo to South America, the Caribbean, Europe and Africa. However, because of Andre Youngâ&#x20AC;&#x2122;s exhaustive planning and networking, the company is poised to begin shipping goods originating in more than 40 different countries located at all corners of the Earth. A mariner to the core, Andre considers himself a citizen of the world. In fact, it was his desire to become more involved in the global community that inspired him to go into the shipping business to begin with.

Dottie Zannella brings to the role of director of international freight forwarding process improvement more than 30 years in the shipping industry. In this, her latest in a long list of positions, she is charged with integrating IFF workflow enhancement initiatives into the daily operations of 25 branch locations throughout the U.S. A member of the National Customs Brokers and Forwarders Association, she has completed export management compliance training and holds an international management certificate from Krauthammer International.

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Ann Confrey Chief Executive Officer Proscot PR

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Claire Ritchie Managing Director Sine Qua Non International Ltd

Cindy Thomson Leader of Global Corporate Marketing Operation and Automation Planning Avaya Inc.

J. Hillery Meier Director of Product and Brand Development Hunter Douglas Window Fashions Adriana G. Mendizabal Global Marketing Executive Visa, Inc. Rosemarie Mercurio Consultant Social Media Ventures Inc. Hanny Michael Chief Executive Officer 360 Creative, Inc. Chi-Chi Millaway, MS, MA Director of Social Media KCSA Strategic Communications Rebecca Miller-Baum Marketing Director, Consultant Chenango Contracting Linda Alvarez Moon Communications Manager Texas Forest Service Michael S. Morgan President, Chief Executive Officer Morgan Analytics, Inc. Melinda “Mindy” R. Moss Franchise Owner, Independent Consultant Adventures in Advertising/Moss Marketing Debra Murray Lemon President On Board Experiential Marketing Crystal Nadeau Vice President of Marketing and Communications Fire and Thermal Protection Engineers, Inc. Dr. Vanessa Neumann Marketing Specialist Two N’s Forensics Christine A. Oliver Chief Executive Officer Oliver Morgan Inc.

Kim Rosengren Senior Vice President of Marketing Audax Health Jennifer Lynn Rotondo, MA Chief Executive Officer Anchor Direct, Inc. Deborah L. Roveto President, Owner PSQ Marketing Ingrid Rubin Chief Executive Officer saidWot Anne K. Rzeszut Senior Director of Market Intelligence American College of Cardiology Foundation Jane Savatic Marketing Director Professional Medical Assessment Centre Inc. Alyson L. Savelle Director of Global Channel Marketing Revolabs, Inc.

C. Susan Trout, MBA Principal Trout Communications Kim Turlington, MA, Ed.S. Regional Account Executive CMSText Karen Uribe Director, Founder Gourmet Latino, Inc. Silvia Y. Vargas President ProPac Marketing Whitney Velasco-Aznar Vice President of Marketing, Grocery Products; Board of Directors, Megamex Hormel Foods Corporation Michael A. Walker, MBA, IMMS Principal Adawayonlinemarketing.com, LLC Rachel Weatherly Digital Communications Manager Atlantic Council

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ADVERTISING, MARKETING & PUBLIC RELATIONS Lisa Marie White Art Director Latcha and Associates, LLC

Amber L. Williamson Owner, Director Digital Willow Ltd

Jennifer Yang, B.A. Director of Media The Media Cottage

Mia O. Willauer President Willauer Enterprises, LLC

Claire Wright Managing Director of gyro London gyro

Juan Carlos Zayas Riquelme Regional Category Director of the Americas The Hershey Company

Stacy Elizabeth Williams National Director of Marketing The Gambrinus Company

ARCHITECTURE, CONSTRUCTION & REAL ESTATE Nurit Manné Adizes Chief Executive Officer, Managing Partner Sapphire Land and Development

Jennifer Bowman Senior Vice President MarketVision

Lisa Coffey Regional Property Manager Cottonwood Capital

Adriana Arenas Manager, Kensington Manor Apartments Metro Community Management

Nancy Brain Manager, Coordinator, Author J & N Enterprise

Jacqueline Connolly Broker, Owner New England Home Finders

Peg Aufmuth Green Owner, Designated Broker Aufmuth Fine Properties

Matthew G. Brooks President MGB Building, Inc.

Kathleen Cook Executive Co-Producer, Salem Communications Realtor, Keller Williams Realty

Lynne Ott Bach Senior Preconstruction Manager Pepper Construction Group

Charlyne Brown, ASID Principal, Interior Designer Hermes Design

Leonie Cooper Sustainability Manager Longhurst Group

Vicki L. Baker Leasing Analyst NAI Chase Commercial Real Estate Services

Susan A. Budai, CCPM, MBA Executive Officer Brockton Davis Real Estate Consulting, Inc.

Anna Marie Cosenza Owner, Broker Associate RE/MAX Generations

Jamie Balzer Owner Living In Perfect Harmony, B&A Interiors, LLC

Patty Burlingame Owner, Manager The Rental Specialist LLC

Sherí DeGeer President, Owner Sherí DeGeer Interiors, Inc.

Jessica Barber Director Skanska

Rose Caiola-Musacchia Principal Bettina Equities Company

Stephen G. Dovala Senior Vice President Jones Lang LaSalle

Frank J. Belesimo Vice President Cashman Dredging and Marine Contracting Company, LLC

Cynthia K. Carlton Customer Service Manager MLSListings Inc.

Vicki Drumheller President, Cedar Images Inc. DBA Lindal Cedar Homes, Inc. Vice President, Engineer Construction Support Inc.

Joseph J. Bement Business Development Manager, Banker PFG Mortgage Center Debra Benjamin Principal Benjamin Custom Modular Homes Inc James D. Bennar, PMP Division Director of Construction Services ATC Associates Inc. Janet Bhoopsingh President, Commercial Mortgage Broker Real Estate Broker Commercial Capital Equity Partners Inc. Steven P. Bjorklund Director USG Corporation Gemma Bloxham Vice President of Business Administration and Post-Sale Services Sotheby’s Inc. Sophie Boutin Property Manager PJL Management Consultants inc.

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Michele Carruthers, CID, CAHS Owner ASK Interior Design Deanna R. Cash Owner Universal Designs, Inc. Carolyn Casterline Broker, Owner Carolyn Casterline Realty Linda Boyd Chambers Design Review Administrator City of Galion, Ohio Ann Chiasson President Sea to Sky Real Estate Deborah P. Christie President, Designer, Project Manager Bennu Enterprises, Ltd. Dora F. Clifford Broker, Owner Clifford Realtors Talia Coady-Thomas Property Manager Avid Development

Charles Dubs Vice President E. Schaaf & Associates Amanda Duenner President Daniels Greer Properties, LLC Nuala J. Durkin, CCSP Owner NuLook Interiors Alaa A. El-Halwagy Chief Executive Officer Innovative Group, Inc. Linda H. Evans Real Estate Broker Linda Evans Realty Michael Fancher Principal Iconic Investments Brenda Fontaine Broker, Owner Fontaine Family: The Real Estate Leader

ARCHITECTURE, CONSTRUCTION & REAL ESTATE Mark Fowler Editorial Director Walls and Ceilings Magazine

Janice Whitt Higginbotham Home Mortgage Consultant Wells Fargo Home Mortgage

Alexander Fraga Vice President FIRC Group, Inc.

Jane Bettis Hoke Co-Owner, Hoke Enterprises, Inc. President, Hoke Capital LLC

Xavier Francis Managing Director Abdul Rahman Al Mansoori Contracting Company WLL

Susan Howarth Managing Director, Adept Flooring Installations Ltd Director, Resin Enterprises LTD Managing Director, Susan Howarth Associates LTD

Maryann M. Frendo Director of Paralegal Department CBRE

Deborah Fraser Howes Director of Community Planning AECOM Transportation

Sylvia Martinez-Johnson Broker, Owner RE/MAX Platinum

James T. Gallagher Senior Vice President All-That Contractors

Michelle J. Hume Owner Purl Design LLP

Elizabeth Matthews-Richardson Executive Director Legacy at Willow Pond

Matthew D. Gallagher Founder, President CDM Network

Laureen M. Johnson Senior Designer Office Resources, Inc.

Cheryl M. McDaniel Regional Vice President Sunchase American, Ltd.

Nicole Gavigan Chief Executive Officer, Managing Partner Eden Interiors, LLC

Judy L. Jones Owner, Broker Prudential Blue Water Real Estate

Nathan K. McLachlan Director of Property Management Talisker Corporation

Marsha C. Golangco Co-Founder Golangco Global

Laura L. Kauffman Owner Laura Kauffman Design, LLC

Danielle Meullion Owner Meullion Sustainable Development LLC

Wilson H. Gomez Designer

Donna G. Kaufman Owner, Broker Donna Kaufman Realty

Tripp Mills Director of Resident Services West Hollywood Community Housing Corp.

Sitara Keppie Director Circle Design Consultants

Patrick A. Moore Executive Vice President of Sales and Marketing BRI Roofing & Sheet Metal LLC

Kelly R. Kerlin-Ropposch, AIA, RA Architect, Owner Archkinetiks

Lorna J. Moritz President Transit Realty Associates, LLC

Denise M. Kirchubel Realtor RE/MAX Gold Elite

Angela Moseley Chief Executive Officer The Moseley & Jones Team

Alma Korshak Owner, Manager, Short Sale Specialist Short Sale Facilitators, LLC

Michelle M. Mull Chief Financial Officer DCP International

Kalina J. Kunert Director of Architectural Services Safeway, Inc.

Jessica L. Navascues Chief Executive Officer Plycem USA, Inc. and Maxitile

Wendy D. Langton Broker, Owner RE/MAX Signature Properties

Monica Nechita Chief Executive Officer, Principal Designer NechitaDesigns

Betty Lau Owner, Operator All Women Contractors

Fabienne Nelson, LCAM Vice President of Asset Management and Customer Service Duke Realty

Adele Gretzinger Property Manager McArthur Properties Lynda Grissinger Owner Choice Tenant Screening Service Jennifer Grissom Community Manager C-Star Management Kenneth J. Gross President, Chief Executive Officer Capponi Construction Group, LLC Kimberly A. Groves Owner New Life Landscaping Juan Miguel Guareschi Director of Administration Grupo Vinsoca Angela Harding Owner, Broker The House Stop, LLC Sandra Hargett Broker, Owner Coldwell Banker Chesapeake Bay Properties Kay Harriman Equity Partner MMX Retail Patricia Hatzenbuehler Director of Sales and Marketing Greater Texas Builders, Inc. Phyllis Hiebert Entrepreneur Exec-U-Suites

Helen Lawrence Managing Director Whitegates Susan S. Lenamon, Ed.D. Broker, Owner David L. Smith Realty Becky B. Loar Director, ERA All Points Realty, Inc. President, The Becky Loar Group Andrea McCall Lynch, ABR, CRS, SRES Owner Rose Capital Realty, Inc.

Ina M. Magee Vice President, Board of Directors, M.M. & S., Inc. Vice President, Board of Directors, Hot Properties, Inc. Sole Proprietor, Itâ&#x20AC;&#x2122;s EASY! LLC Heather A. Maier Owner 2MC Construction, LLC Marcia Ann Malchuski Secretary, Board of Directors Briny Breezes Inc.

Edward Nettestad Vice President of Operations SHP Senior Living Services, LLC Katy Newman-Miller Director Concierge-Europe.Com Ltd Michele L. Noel President Rhinotrax Construction Allyson Norick Owner, Founder Norick Roofing and Construction

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ARCHITECTURE, CONSTRUCTION & REAL ESTATE Debra D. Norman Designer DCN Interiors

Guy C. Savasta President DEL Bridge Contracting Limited

Patrick G. Thompson Chief Executive Officer Principal Core Solutions Corporation

Sibel Osman, BA, MARLA Building Manager Residential Land

Kristina Helen Schmidt Architectural Photographer

Ginger Townley, CPM, CCIM Senior Director of KW Commercial - Central Texas Keller Williams Realty

Mary Padula Sales Representative RE/MAX Premier Inc. Jennifer Pagett Owner First General Services Oxford Lorraine Partridge Director Meon Valley Lets Ltd. Michelle Marie Payne Vice President (Retired) Rare Earth, Inc. Annie Pearl Managing Director KW Commercial Tommye Pitts Baker, ASID President, Owner Tommye Pitts Interiors, Inc., d.b.a The Maroon Moon Mara Porras President Commercial Property Management Group Mia Prince Broker of Record, Owner Great Canadian Realty Inc. Rhonda S. Protzen Associate Broker Keller Williams Realty Dr. Deborah Pullen Director, Knowledge Exploitation BRE Rob Ragan Senior Project Manager New South Construction Gwen Rath Price Real Estate Consultant Progressive Realty Michael Joseph Reilly Vice President H2 Contracting, LLC Richard Rincon Jr. Executive Vice President SCIF Constructors and Electronics LLC Judith T. Sears Rosenberg Interior Designer JTR’s Designs Linda Rutland-Petch Certified Engineering Technician Sole Projects Corp. Everett J. Ryan Jr. President, Elm Builders, Inc. President, E.J.R., Jr. Development Tony Salentino Chief Executive Officer Complete Mortgage & Loan Services Ltd.

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Jayne Schoenborn Director of Real Estate Services Superior Environmental Corp. Georgia Schoonover Broker, The Wall Team John L. Scott Real Estate Judy Schueler Licensed Home Inspector, President A Buyer’s Choice Home Inspections Marla S. Shapiro, Esq. Owner Signature Title Agency and Land Services Scott J. Sharkey Chief Executive Officer Sharkey Group Tracey E.M. Shipman Owner, Operator In Awe Interior Designs Nina Shores Vice President of Real Estate Whole Foods Market IP, L.P. Laura Simoes Owner, Principal Designer Looking Glass Drapery Company Michele Somers Director of Gallery Collections West USA Realty Tammy Joy Sprott Owner Sprott Construction Deborah Srb Vice President Sotheby’s International Realty Robert Stackhouse Senior Vice President of Operations and Quality Control Metro-West Appraisal Company, LLC Joan Stamile On-Site Sales Director, New Homes Division Coldwell Banker Real Estate LLC Sandy Stinson Managing Broker, Owner RE/MAX Lake Cowichan Kymmberli Stowe Owner, President UNYON Contractor’s Inc. Amy LaRue Thompson Owner, Principal Amy Thompson Architecture Beverly W. Thompson Owner Designs & Details, LLC Lisa A. Thompson Founder, Chief Executive Officer ArchiDesigner Office Solutions LLC

Warner Uhl, MBA, CSO, CRM Project Director AMEC Douglas Ulrich President Choice Restoration Catherine Vezina Partner, Architect Vezina Thode Architects Chantal Victor Independent Consultant Bydal Enterprises Inc. Brittany Walsh Director of Marketing Royal American Management M. Karen Walters Realtor Realty Experts, Inc. Wendy Waring Partner Atherton Waring Properties Rodney L. Webb President, Chief Executive Officer R. Webb Interiors Design Firm Jim Weber President, Chief Executive Officer Inter-Co Valerie Wills Interior Designer Valerie Wills Interiors Michael Robert Wilson President, MW Construction Group Founder, MW Homes & Renovations Jean M. Wisdom Corporation Safety Director Danco Mechanical Contractors, LLC Ruth E. Wise-Caban Associate Broker Prudential Enchanted Land Realtors Mary Wright Owner, Principal Designer Designwright Studios Donna R. Yaroch President Commerce Construction & Landscaping, Inc. Monica D. Yoshihara Regional Property Manager Holland Residential Karen Diane Zahner Interior Decorator Staged to Perfection Lee Zimmerman Principal Commercial Flooring Sciences

ARTS, MEDIA & ENTERTAINMENT Teresa Andris Owner, Artistic Director The Bowman School of Dance

Peter Chung Chairman, Chief Executive Officer Merit League Alliance of Asian Artists Committee

Souad Faress Actress, Owner Metaverse Media Ltd.

Hilary Arguile Director of Global Financial Systems Warner Music International

Cynthia Clarey Singer, Professor of Voice Roosevelt University

Ronald A. Farnsworth Owner Artopia Theming

Carla Lancellotti Auld Musician

Larissa Collins Senior Director of Art Services Concord Music Group

Bonnie Faulkner Owner, Artist Heron Point Gallery

Marilyn H. Collins Owner CHS Publishing

Cindy Lou Ferris Senior Director of eCommerce Mill Creek Entertainment

Cynthia J. Cordell Novelist Pentacrostic Publications

David W. Fisher Artist Blacksmith Fisher Forge LLC

Michelle E. Cromer Author, Speaker EMC

Jacque Foreman Owner Foreman Graphics

Frances Crutchfield Freelance Writer and Actress

Carrie S. Foster Freelance Art Department Coordinator

Shari Belafonte Partner SasleoCine, LLC & SBsquared

Geneva C. Davis Customer Service Manager Cablevision

Tara L. Bellando Independent Film Producer Loomhouse Media

Abby De Millo, PMP Vice President of Operations ALM Media Properties, LLC

Roslyn Frantz Owner, Kelowna Actors Studio Music Director, Teacher, Accompanist Frantz Music Studio

Mary Sparacino Bortel Author Bortelino Productions LLC

Christine S. Denning Owner, Chief Executive Officer Kidz Act

Barbara Boutot Owner Barbara Boutot Designs

Brenda Dietlein Executive Producer, Artistic Director, Owner Glendale Centre Theatre

Jeanette Bowman, AISD Principal Razzamatazz Theatre Schools

Danielle M. DiVito Assistant Director Broadway Bound Dance Center

Eric Braeden Actor Gudegast Braeden Productions Inc.

Patricia Dobie Vice President of Operations Yazino Technologies Ltd.

Kelly Brook Theater and Visual Artist

Marianne Doezema, Ph.D. Self-Employed Consultant

Nancy E. Brown Production Director Earl G. Graves, Ltd

Krystal A. Edell Writer, Editor, Publicist, Musician The Vinyl Life

Teresa Brownell Art Director The Bartlett Gallery

James R. Edwards Director Barking Weasel Productions

Christina Brusig Assistant Director, Dance Instructor Glenwood Springs Center for the Arts

Ralph Elias Prior Artistic Director Blackfriars Theatre

Laura Byrne Professional Harpist and Instructor

Tonya Enos Gibson Online Product Development Manager American Express Publishing

Kay Bachus Photographer, President TiKi Developments Matthew J. Bailey Vice President of Business Development Psonar Ltd. Dot Bardarson Artist Bardarson Studio Kara J. Bartley Author, Novelist The Ivory Owl Company

Rodney Keith Cameron Chief Executive Officer Killswitch Games LLC Jami L. Carlacio, Ph.D. Managing Editor of the Industrial and Labor Relations Review Cornell University Chianugo Peter Chinweuba Event Planner Slim-P Entertainment

Carolyn J.H. Fairman-Griffin, MSW, ACSW, LCSW, RSWCES Licensed Clinical Social Worker Griffin Publishing Co. Inc. Carol Lynne Falk Owner, Designer Bitter Bits of Wisdom

Carla Goldberg, MFA Fine Artist, Goldberg Studio Art Gallery Director, Skylight Gallery NYC Lisette D. Goldberg Owner What's The 411 Waldo Gonzalez Director, Chairman School for the Performing Arts, Puerto Rico Mary Gordon General Sales Manager Cumulus Broadcasting Claudette Annmarie Guy President InTouch Productions Neil G. Hartze Executive Director Star Stop Entertainment Eilene F. Hogan Editor, Author Scribalicious Charlene Holloway Writer, Speaker Abbey Press Marianna Houston Executive Director, International Theatre & Literacy Project Director of Education, Theatre Development Fund Rita Hunt Chief Executive Officer Bradford Academy of Music Shannon L. Hurst Founder, Director, Publisher Gower Media Group Inc. Darren Vincent James Clark Recording Engineer In the Mix Music Services

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ARTS, MEDIA & ENTERTAINMENT Kristen Jensen President Kristen Jensen Productions

Anna C. Maris Director Momart

Filomena B. Ortali Managing Partner DreamWorld Event Planning Inc.

Kelly Johnson Vice President of Human Resources Rovi Corporation

Ruthie Ashton Marshall Director of Production and Operations Live Nation

Katharina Otto-Bernstein Writer, Director, Producer Film Manufacturers Inc.

Teri Joy Photographer, Owner Teri Joy Photography

Dorinda K. McCarthy Photo Art Director ULINE

Jude Ower Chief Executive Officer PlayMob

Amy I. Kahn Owner, Chief Photographer I-Kahn Imagery Photography Studio, LLC

Melissa McClain Owner Melissa McClain Photography

Laura S. Packer Storyteller

Leila V. Kair Technical Services Supervisor Pomona Public Library

Deborah Plisko McDonald Director Eye Spy Publishing Ltd

Robert Z. Kalfin Theater Director

Karla Medina Owner, Principal Designer, Kmswimwear Manager of Business Development, MAS-TV

Ram Kharel Chief Executive Officer Image AV Professional LLC Uta Kloss Kirchlechner Gallery Owner Kennedy Studios Gosia Malgorzata Koscielak Visual Artist, Independent Curator, Designer Gosia Koscielak Studio & Gallery Katya Krausova Producer, Executive Director Portobello Media Diane Kraut President, Chief Executive Officer DK Research Inc. Dagmar Laging Vice President of Library Sales Springer Science and Business Media Sherrye Lantz, MFA Visual Artist, Retired Professor of Studio Art and Art History Geraldine B. Lewis President, Author, Artist, Creator GBL & CLjr Publishing Deborah M. Long Marketing Communications Writer An Eye for Content Erin Longville Vrobel Executive Producer Gannett Co., Inc. Francesca H. Lopez Executive Director Stage Left Children's Theater Eleanor Lowden Pidgeon Artist Kendal Reynoso Lukrich Owner Kendal Rey Casual Photography Michael Lyons, M.Mus. Music Director, MZ Media Inc. Conductor, La Jeunesse Youth Orchestra Jo MacKay Production Director LarMac LIVE

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Julie Michaels Vice President JMP Productions Inc. Meredith Hermine Mitchell Donor Relations Manager The Grand Opera House Leslie Moon Co-Founder, Director One Stop Poetry Judith Ann Moore Published Designer and Writer Judy Annie Designs Kimberly R. Morgan Published Author, Screenwriter Morgan Consulting Lydia Roselle Murray Chief Executive Officer, Event Planner, CMLS PRODUCTIONS LLC Energy Consultant, Ambit Energy France Nault Chief Executive Officer, Owner KebekAmuse, Inc. Tamela Kay Nelson Photographer TK Photography Brant C. Nicholas Executive Producer Activision Beenox, Inc. Cristiana Nicolae Writer, Director, Producer Golden Coin Productions Inc. Linda Nieuwenhuizen Owner, Art Conservator Give Me A Break Conservation Services, Inc. Sharon Noble Novelist Simone T. Nolan Artist Goddess Atelier Debra O'Neil Director of Media Relations Bible Voice Broadcasting

Louise Parker President, Executive Producer Blade Editorial Nihal Pekbeken VP, Global Marketing and Creative Services NBC Universal Josephine M. Peralta Owner, Director Center Stage Academy Beverly J. Petersen Owner, Executive Director Dream Studios Inc. Marc Pierce President, Owner AVL Systems Design Elisa Pierna Founder, Director Festivalissimo Wendy L. Pitton Owner WENDO Productions Stephanie Porter Talent Representative The Porter Group Paula Potts Owner, Photographer Potts Gallery Paula L. Powers Artist, Teacher Creative Spirit Art Michael A. Puskas Chief Executive Officer DEAD Famous International Ltd. Robin Putnam Sculptor I Carve Stone Michael Raley President, Chief Executive Officer Mondays off Music David P. Reader Freelance Writer Reader's Ink Kate Reynolds Writer, Pethumorbooks.com Jewelry Designer, CordonKate.com Geri Richards Chief Executing Officer Publicis Blueprint

ARTS, MEDIA & ENTERTAINMENT Johanna Maria Rose Founder, Member Anonymous 4

JR Soldano Writer, Director SoldanoVision

Doug H. Werby Director, Editor, Executive Producer Ballistic Pictures, Inc., Kaboom Productions

Lyndon C. Rowan Chief Executive Officer Maranatha Records Inc.

Elbert Lechtman Steinberg Musical Director The Shul of Bal Harbour, Inc.

Patricia L. Werkheiser Senior Operations and Production Manager UBM Global Trade

Phyllis C. Rowland Co-Owner www.Timeofourlives.net

Denise Stephani Director BYCIA Dance and Mixed Media Company

Corey E. Whalen Radio City Rockette Madison Square Garden Entertainment

John William Rust Writer, Director Jinky Buffalo Productions, LLC

Dianne Stevenson Creative Director dk design

Linda M. Wiechman Artist Something Native

Jake Salazar Jr. Chief Executive Officer MTN Messiah Television Network

Deborah D. Streeter Founder, President 2911 Management

Shannon Wilson Founder, Owner, Director Westwoods Center of Performing Arts

Andrea Schaffner-Dittler Art Historian, Specialist Kunsthaus Lempertz

Iris ten Holder Photographer, Artist Ottawa Photo

Jane Winders Frank Professional Artist, Teacher The Studio School, Inc.

Heiko Schmidt Chief Executive Officer Parasongs Corporation

Jackie Thompson-Matthews Accounts Manager AnGraPar Productions

Clare Wise

Michael E. Schroeder Publisher, President Central Connecticut Communications

Stephanie Toffey Call Center Supervisor, Retention Manager The Times-Tribune

Rita A. Schulte, MA, LPC Therapist, Author

Troyce Leona Tollison Writer Leona's Delights

Catherine Schultz Photographer Catherine Schultz Photographic Art Shirley Nesbit Sellers Poet, Author

Michel Tremblay Senior Vice President of Corporate Strategy and Business Partnerships CBC

Isabell L. Wnekowicz President Dependable Studios LLC Traci A. Wooden-Carlisle Author The Carlisle Group Angela Wyatt Group Managing Director Informa plc Madeleine Haddon Yates, MA Freelance Art Consultant

Beth Vetare-Civitello Owner S & B Kids' Books

Samantha Youssef Artistic Director Studio Technique

Tim Shaffer Senior Sales Analyst John Wiley & Sons

Elaine A. Walker Electronic Music Instructor Collins College Scottsdale Community College

Kathy L. Zaborowski Vice President of Finance Rodale Inc.

Sandi Siemens Voice Teacher, Author Sandi's Music Studio

Marva Washington Author Marva Washington Publications

Kaylin Sigal Owner, Photographer Kaylin Mae Photography

Marcia Weber Owner Marcia Weber Art Objects, Inc.

Shenaz Shaffee Partanen Director Euronet International

Debra Zelazny Self-Employed Artist Marsha Chapman Zwicker Certified Music Arranger Sweet Adelines International

Ben Smith Managing Director, Chief Executive Officer E6 Films

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Rana A. Abbas Partner VITA Consulting, LLC

Ladan Afrasiabi Vice President of Business Development Worldwide Executive Council

Marilyn J. Allen, MSM President Performance Coaching

Deepa Abi, MBA Assistant Vice President of Process Transformation Genpact

Amy M. Ahrens President, Consultant Ahrens Naef Consulting

Linda M. Ament, Ph.D. Human Resource Manager General Mills Inc.

Deidra Adams Business Partner Aerotek

Marie Caroline Alexander, CHRP Vice President of Business Development and Corporate Services SaskWater

Maria Amren Founder, Principal Consultant IOinsights, LLC

299

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Kurt Andersen Director Falls River Group

William A. Bess Leadership Speaker, Trainer, Coach The R.E.A.L. Advantage Leadership

Corrie J. Anderson Owner, Consultant Provider Coaching, Inc.

Pat H. Blake Partner SourcingBoard, LLC

June-Allyson Andrade Owner ALLYSON Management Consultants

Rosemary Kelley Boyle Director, Program Manager Raytheon Company

Susie Andrade, FCMI, CMgr, MBA Managing Director CISA

Sondra L. Bradley Co-Owner, National Training and Operations Leader Independent Producers of America, LLC

Mary Jo Annis Senior Manager of Customer Support IMS Brogan

Pascale Brady Chief Executive Officer, Founder Global Life Coaching LLC

Emmanuel C. Anosike Director of Bonding and Technical Assistance The City of New York

Lenora T. Brandoli Business Manager Tetra Fire and Explosion Investigations

Lorna Ashworth Managing Director Ashworth Black Limited

Mary Louise Bremer Self-Employed Human Resources Administrator

Judy A. Babcock Vice President for Human Resources and Recruiting Business & Decision Sandie Baillargeon President Dental Office Consulting Services Katherine Connery Baltins Director of Global Strategic Talent Acquisition Johnson Controls, Inc. Jenny Barnes Director Co-operative Group Limited Sarbari Basu Director of Workforce Planning Cummins Inc Debra L. Baxter, BFA Archivist Jacobs Technology Shannon J. Bayer Senior Consultant Linkage Inc. Alisa A. Beatty Owner, Operator Virtual Jane Business Services LLC Russell W. Belden President, Chief Executive Officer Life Sciences Bridge Consulting LLC Cristiana Benevides Regional Director of Human Resources Maersk Line Rosalind Bergemann, Ph.D. Chief Executive Officer Globalite Management Services Ltd Kristin Berkinsky Head of Human Resources HALO Pharmaceutical Inc. Vinnie Berman Executive Director of Organizational Development Chief Human Resources Officer Toronto Grace Hospital

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Susie Briscoe Chairman, Chief Executive Officer Acer Coaching Associates Joe E. Brown Owner Jeb & Associates Judith Brown Executive Recruiter HRP Staffing Sarah Alice Brown Executive Director of Human Resources Fort McKay Group of Companies LP Connie Bryer Director of Finance and Human Resources Montgomery & Barnes, Inc. Claire Buchanan Shreya Budhraja Director of Global Human Resources Cushman & Wakefield Inc. Elizabeth Butler Director Oxford Consultants Jennifer Butler Vice President of Business Development Sodexo Christine Calandros Director of Workforce Solutions Advantage xPO Bridgette Cameron Chief Executive Officer Alpine Resourcing Jeannie Cameron Director JCIC International Ltd. Gila Carmel-Shaia Owner Gila Carmel-Shaia Coaching Victor R. Cascella Director of Organization Performance

Hyunsook Laura Chang Vice President Greater Dallas Korean American Chamber of Commerce Sheila A. Chapman, CPC Vice President Sullivan and Cogliano Training Centers, Inc. Lesley-Anne Chinnery Chief Executive Officer Hrmeansbusiness Diana Civitella, CHRP Human Resources Manager McLeod & Company LLP Mary Clinkard Jeffery President, Co-Owner Sterling Lithographers Inc. Carla Cobos Hull President DYNALOGX LLC Ligia Coelho Martins Business Owner, Director Conexรฃo Sustentรกvel Nicole Condit Senior Partner Sanda Marketing Services Sandra Connington Human Resources and Training Consultant Centrestage HR Chris Cormier Chief Executive Officer Domani Management Stella Cosby Senior Director of Organization Development and Human Resources Agrium Inc. Ana Sofia Costa Quintas Chief Energy Officer Ask For Alchemy Phil Cotham Sr. Vice President Rapid Temps Inc. Angela Maria Courtney, OBE Director Alpha Studio Sue Cowley Vice President of Talent and Diversity DHL Carolyn Creager Director of Multicultural Development YMCA Jenn Crenshaw, MSHR, SPHR Chief Human Resources Officer, New Signature Co-Owner, GlobeHopper Coffeehouse Stacy A. Crumpler Vice President of Franchise Operations ZaaZ Studios Sharon Curry, TLI Director American Leadership Strategies Karen Datta Managing Director Planit Project Management

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Paul Davey Chief Technical Officer Xtravirt Limited

Mary Kate Evans, MA, LCPC, CADC Founder, President Beacon to Purpose

Paula George Co-Founder Inspiring Women in Business Ltd

Katie Day Director Katie Day Consulting

Regina D. Evans, MBA Talent Acquisition Manager Mars Chocolate North America

Tony Ghaye Founder, Director Reflective Learning-International

Therese M. De Serto-Cohen Operations Technical Writer Strategic Operations Processes

Brent Fairfield Principal Business Process Management Consulting

Marie R. Gill, MBA, MA President, Chief Executive Officer M. Gill & Associates, Inc.

Adriana Delatorre Human Resources Supervisor CommScope

Susan A. Farquharson Executive Director Due South Strategies

Rachel Gilley Deputy Managing Director Bite Communications Corporation

Joseph S. Dellinger Vice President of Sales Berkshire Associates, Inc.

Nancy C. Fastenau Owner, Operator Employment Background Information

Sara G. Gilman Owner, Founder Sara Gilman Consulting

Mary Beth Denholme Business Development Manager, Senior Training Consultant SAIT Polytechnic

Kimberly Fehler Coach, Customer Service Trainer Light Quest Life Coaching

Denyse S. Gordon, Ph.D. (ABD) Senior Manager, Veteran Support and Development CACI International Inc.

Suzanne Fisher Vice President of Business Development Challenger, Gray & Christmas, Inc.

Pallavi Goyal Founder Global Advisors Limited

Mary J. Flaifel, PMP, CPCC, ORSCC Owner, M J Flaifel Inc President, Owner, C-Change

Julie H. Gray Organizational Psychologist, Change Management Consultant

Shirley Fletcher Director Fletcher Consultancy Ltd

Kim Gray Chief Executive Officer, Owner Emerging Virtual Assistance

Paula B. Floren Practice Management Consultant North Star Dental Education

Felicia Green Director of Human Resources Graduate Management Admission Council

Debra Formo Life/Business Coach and Hypnotherapist Godspeed Health & Wellness

Michelle Greene Executive Consultant Rodan + Fields Dermatologists

Rachel Foster, MN, CMC, CEC Executive Coach, Leadership Development Consultant Rachel Foster Coaching & Consulting

Angela Greenfeather Human Resources Director Travelocity

April Fotherby BaSaing Consultant AFB Consulting

Heidi Greer Chief Executive Officer, Consultant White Space Consulting

Antoinette Fowler Founder Finance Focus

John Grimes Chief Executive Officer John Grimes Consultancy

Linda Fox Owner, President Compliance Connection

Kimberly D. Grove Director of Back Office Services, Poise, Inc. Director of Human Resources, Keller Williams Realty

Nadine Elizabeth Franz, MS, PHR Founder, Chief Executive Officer APEX Career Services, LLC

Tracey Ann Grove Director of Communications Microsoft Corporation

Jackie Freeborn Chief Executive Officer Business and Education South Yorkshire

Dr. Rajeev Gupta Chief Executive Officer Eintel Organization

Bettina H. Elliott Self-Employed

Beverly C. Freeman, CAAP President AAP Consultants LLC

Antoinette Habets Vice President Acumen Group

Silvia Espino, MA Human Resources Manager Honeywell

Kari Fulmek Owner, Senior Facilitator Spiritual Equine Connection

Zarin Hainsworth Director Serene Communications Ltd.

Aileen Evans Executive Director Hyndburn Enterprise Trust Ltd.

Yvette Galimore Vice President of Human Resources WKS Restaurant Corporation

Amanda Hale Owner Oklahoma Custom Courier LLC

Debra L. Dennis Holistic Health Coach, Licensed Drugless Practitioner Indigo Lifestyle Solutions, Inc. StĂŠphanie Denton Director Translation Lincs Ltd Annette Dhanasar, CHRM, CHRP President, Principal Consultant Dhanasar Kranne & Associates Marlene Diaz Enny Owner The Optimum Edge Rakesh Dighe Chief Executive Officer Risk Quotient Rosemary Marks DiMonte Principal, Founder Red Rooster Consulting, Inc. Shirley Dismuke Human Resources Specialist (Retired) U.S. Office of Personnel Management Justene C. Donnelly Director of Client Engagement Response Jane Dunster Managing Director docdata Adrienne Edelstein Vice President of Business Development Atlantic Partners Corp. Sally E. Egan, MA Independent Consultant DFC Research and Consulting

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BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Gail Hamilton Branch Manager Manpower Group

Coleen R. Hooker Limited Partner Ultimate Staffing Services

Michael G. Koppy Executive Vice President Financial Recovery Services, Inc.

Ildiko Haraszi Managing Director Koanway

Beverly H. Hyde Shaklee Independent Distributor Be Healthy Etc

Jacqueline Kovacs Program Supervisor Workforce One

Caroline Roberts Haritonov Director, Principal Consultant Astrimar Ltd.

Helle Ingholt Associate Director Aon Inc.

Donald D. Kreisberg Chief Executive Officer, Crius Business Solutions Business Development Director, InventHelp

Cristina Harrer Recruiter Talent Circle

Cecelia Inwentarz, MBA Chief Executive Officer CHi Consultancy, LLC

Marian Kvam Owner, Consultant Legal Employment Resources

Joyce A. Harris Small Business Liaison Officer Deloitte Development LLC

Frank R. Ipsen President Taystar Inc.

Erin K. Lamb Executive Assistant, Office Manager Skyfire Labs, Inc.

Tara Harris Senior Manager of Human Resources T-Mobile

Lisa A. Jackson, CLC Certified Life Coach, Leadership Development Consultant Concepts In Action

Ted Landgraf Chief Executive Officer, President Above the Standard Procurement Group, Inc.

Ben Harrison President, Chief Executive Officer Ben Harrison Consulting Wendy C.K. Hart Executive Recruiting Program Manager Microsoft Jere F. Hawkins Human Resources Coordinator Next Level Entertainment Group Janet A. Hay Chief Executive Officer 4ward Group Miriam Heisser Director of Human Resources Sunshine Energy, LLC Lavinia Henderson, CLGM President Civic Solutions Inc. Sharon J.S. Heron, Ph.D. Director, Consultant Connexions Plus Mark L. Herzog Vice President NESIM Donna C. Hill Vice President of Human Resources People Development and Training Simon Hill Chief Executive Officer Wazoku Simone Hoa Business Owner Passion2Success Doreen Hodel President Doreen Hodel Consulting Simon Hodges Chief Executive Officer Alchemy Network Middle East Jane Holroyd Director Jane Holroyd MBE Consultancy Ltd

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Valerie Jackson Director Valerie Jackson Consultancy Deborah Jacques Compensation Manager Dunkinâ&#x20AC;&#x2122; Brands, Inc. Heather A. Johnson, MHR Global Human Resources Manager OpenSymmetry Kate Jolly Commercial Director, Co-Founder The Briars Group Ltd. Federica A. Jones Human Resource Manager Jolley Holding Aruba N.V. Dana E. Kadue President Life Flow Coaching Monica Kandrac Recruiting Manager ECS Inc.

Marcy Lane Saleh Business Development Manager American Airlines Charlotte A. Larocque Executive Director Spirit Staffing and Consulting Brandon Inc. Renay LaRue Vice President of Business Development Express Employment Professionals Maureen Laurie Partner Altaia Partners LLP Stephen J. Leary, EA, CHBC, ATA, ATP Joanne Lemmex President JLStrategies, Inc. Shirley Noel Leonard Managing Director, Owner Pinnacle Organizational Performance Solutions Sheri A. Leonardo Executive Human Resources Professional

Brenda Kelleher-Flight President GDP Consulting Inc.

Gerri Levine-Nolan Office Manager R.A. Levine Company

Lou Kennedy Founder, CEO, Business Etiquette Specialist The Lou Kennedy Company

Tanya Lightbody Managing Director Ingenuity Inspired Limited

Portia Kersten Chief Financial Officer Skout Inc.

Kristina J. Lindsey Project Manager Kristina Lindsey Consulting

Diane M.N. Kimberley Human Resources Consultant Six Recruitment

Marcia Lissak Executive Vice President CoMetrics Partners LLC

Janice Kite Managing Director AIM Consulting Limited

Susana L. Loe Vice President of Human Resources The Gilbert Company

Barbara Kline Founder, Chief Executive Officer The Breakthru Center

Mark R. Longley Vice President of Business Development Parata Systems, LLC

Mark Kolde Vice President Insource SMG

Carolina Lopez Quiros Human Resources Manager Datascension, Inc.

BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Esther D. Lord-Graham Manager of Finance and Administration FundAccess

Nicola McHale Founder, Master Coach Vi International Limited

Wanda Smith Munroe Self-Employed IHSS (In Home Support Services)

Judy Lydick Owner, Escrow and Litigation Consultant, Expert Witness JL Escrow Consultants and Expert Witnesses

Carol G. McManus President Carol G. McManus Consulting, LLC

Paul Musson Executive Vice President of Human Resources Colt Technology Services Group Limited

Patricia Evelyn McNair Senior Risk and Opportunity Manager Raytheon Company

Patricia Myton Engagement Director Deloitte Consulting LLP

Joel C. McSwain Corporate Vice President A.H. Management Group, Inc.

Gilbert E. Napoles President Napoles Consulting, Inc.

Jerilyn J. Medrea Global Head of Talent Engagement Liquidnet Holdings, Inc.

Madvhi Narula President Georgia Indo-American Chamber of Commerce

Katherine Wayman Mehner Founder, President Mehner Associates, Inc.

Karin Naslund Consultant, Instructor Naslund Consulting Group Inc.

Andrea Meier, Ph.D. Proprietor Flourish! Personal Coaching

Anjana Nathwani Chief Executive Officer Athena Business

Charles G. Metros National Director of Business Development Advantage Staffing

Denise S. Navarro President, Chief Executive Officer Logical Innovations, Inc.

Dr. Gregory P. Meyjes President, Solidaris Intercultural Services LLC Associate Professor, Kennesaw State University

Betty Neal President IDEAS, LLC

Marie-Josee Michaud Consultant, Coach in HR Mobilization MJ Strategies

Claudia T. Nelson Chief Executive Officer Consultation Services

D.C. Mickle President, Chief Executive Officer Payroll Management, Inc.

Stephanie Newitt Owner DRNewitt and Associates

Heather L. Milhime Manager of Data Acquisition ADP

Faye Newsome President, Chief Executive Officer, Owner, Founder Newsome & Associates, P.C.

Rick T. Mina President, Chief Executive Officer Bridge International Consulting

Kathy Now Certified Career Coach RiseUpCareers

Julie McCann Managing Director Masters In Minds Ltd.

Catherine Mitchell-Reid Chief Executive Officer The ECA Group

Jennifer Nugent-Hill, MPA President NugentHill LLC

Jacqueline M. McCartney Director of Organization Development Syat

Susan L. Mohr Owner Mohr Solutions

Joanne Nusser Senior Program Consultant

Diane McCutcheon President, Owner Diane McCutcheon Business Management Consulting Services, Inc.

Vasuki MokaMurthy Vice President of Marketing and Sales Zoniac, Inc.

Kani Lyman Angus N. Maciver Owner TRAC Safety Solutions Kim B. Mackay President, Chief Executive Officer Lucidoc Corporation Cathleen Ann Mahoney Chief Executive Officer Bright Language Alyson Malach Managing Director Equality and Diversity UK Ltd. Donato Marinari President, Chief Executive Officer Barron’s Consulting Beverly Marinucci Solutions Delivery Manager Head2Head, Inc. Anne Caroline Mårtén Consultant StudConsult AS Ruth A. Martin Senior Business Analyst, Owner RAM Leading Edge Consulting Services Ltd. Annamaria Mastronardi Director of Human Resources Endicott Interconnect Technologies Dara McCann Executive Vice President of Human Resources and Organizational Development O3b Networks

Katie A. McGonigal National Director of Human Resources and Staffing Pacific Pulmonary Services Nicole McGrath Managing Director Carr Workplaces Ilona M. McGriff Director of Career Services and External Relations Bennett College Carole E. McGuinness, BA (Hons.), FCII Managing Director Liver Consulting Ltd

Leslie D. Moon Director of Product Management ZS Associates Russell Moore Chairman FMCG Executive Network Terry Moore Monahan Manager (Retired) McKinsey & Company Deborah Morales Chief Executive Officer The Latina Effect, Inc.

Maureen Ochs Program Manager STG Incorporated Lori Olivier Owner ASI Associate Staffing, Inc. Dr. Samson Omale President, Chief Executive Officer Rock Global Training & Consultancy London James Orate Executive Director Document Processing Solutions, Inc. Pauline Owen Managing Director, Founder Concilio Associates Ltd.

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BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Susan R. Packal, SPHR Director of Human Resources Consulting Hilton Worldwide

Paul Ratcliffe Country Manager Fircroft

Catharine M. Sanko, CHRP, CPM Manager of Payroll and Human Resources Services Katz Group Canada Ltd.

Joan C. Paolucci Compensation Manager, Career Coach Personal Best Coaching

Jenifer Rather Human Resources and Safety Director Kenyon Noble Lumber Co.

Jean Marie Sapounas Vice President of Human Resources Tekmark Global Solutions, LLC

Souvendra Ravin Papiah Director General L’Eco Austral Institute

Karen E. Reno President Quality and Performance Consulting Ltd.

Jane Sassienie Global Capability Director Bridge Partnership

Jennifer A. Pataki

Lesley E. Renwick Lead Consultant Ella Consultancy Ltd.

Joan Sawaya-Paiement President Intermezzo Montreal

Cynthia Richards Sales Director Facility Environmental Management, Inc.

Jane Scandrett, Ph.D. Managing Director Training Academy UK Ltd.

Shelley Richardson Consultant, Owner Truly U Image Consulting

Anne Schmitt Business Development Manager MISI Company Ltd.

Linda Rigney VerPlanck Senior Vice President Kantar Health

Valerie Schmitt Human Resource Director Thomas & Betts Corporation

Michelle J. Robertson Vice President Michelle J. Robertson Consulting

Georgie Scott Managing Director, Advantage HR Ltd. Director, Personnel Appointments

Tracey J. Robertson, MS Consultant Huron Consulting Group Inc.

Kelly M. Scott, PHR Regional Director Manpower

Hilarie J. Rockl Chief Executive Officer, Chief Financial Officer Professional Business Solutions

Tracy L. Sennett Senior Director Alvarez & Marsal Holdings, LLC

Sylvia M. Roma Senior Vice President of Client Services S. Roma Consulting

Wilna S. Sepulvado Owner, Secretary, Treasurer Sepulvado Ventures, Inc.

Steve Peskin Chief Executive Officer, Spyway Chairman, Founder and Partner, Virtual Clarity

Amoráh Ross, MCC Owner, Founder, Personal and Professional Coach Positive Life Works

Alexandre A. Seran VP, Financial Consolidation Consulting Practices ADI Strategies

Paul Joseph Picknell Engagement Manager Bentley Systems, Inc. (formerly Ivara Corporation)

Jim R. Rossini Senior Vice President, Partner nGROUP Inc.

Deana A. Sewell Executive Director, Founder The Missing Piece

Vanessa Powell Director Action Recruitment (Wales) Ltd

Shauntá Russell Human Resources Associate St. Michael’s Inc.

Susan Q. Shaner, MA, MS Principal Sage Leadership Strategies, LLC

Bonnie G. Prebula Owner, Astrologist, Artist Astrology Consultant Service, Inc.

Christine K. Rylant, RN Executive Healthcare Recruiter Placement Inc.

Diane Shawe, M.Ed. Chief Executive Officer Academy of Vocational and Professional Training Ltd.

Sheri E. Proctor, PMP Director of Contracts Management The College Board

Susan S. Sakach Founder, Managing Director NewStartFranchises, Inc.

Laura M. Shaw-Porter Senior Vice President of Human Resources Philadelphia Insurance Companies

Jessica Pryce-Jones Chief Executive Officer iOpener Institute for People and Performance

Stephanie Samuels Quality Auditor of Risk Management Visalilantra Limited

Caroline Sheridan Founder Partner Inspiring Enterprises

Susanne Pugsley, TD Managing Director PSBD Ltd.

Tina M. San Roman President Coast to Coast Scheduling Services, Inc.

Barbara Silva President, Co-Founder Coaching Cognition, LLC

Simon Quarrell Chief Executive Heston Lowe Limited

Sue Sanders Project Manager Summerfield Sanders

Charlene Sitterly Program Director USF SafetyFlorida

Kelly Radaker Jones, Ph.D. Organizational Consulting Professional Radaker Jones & Associates

Patti Sanderson, PHR Director of Recruiting ITC Service Group, Inc.

Darlene J. Skrbic Senior Manager of Order Management Canon Business Solutions, Inc.

Jami Patterson Life Coach GROW Coaching Jacqueline Pattison Director Pattison Associates Ltd. Aaron Payne Founder, Owner the AARON PAYNE resource Brigitte Peach Director Languages for Life Ltd. Kellie Pearson Director of Human Resources Lower Bucks Hospital Donna E. Pedro Chief Diversity and Inclusion Officer, Senior Partner Ogilvy & Mather Corrine D. Perritano Chief Information Officer, Vice President of New Business Development Jenny Craig

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BUSINESS SERVICES, CONSULTING & HUMAN RESOURCES Maya C. Sommers Director of Business Intelligence Prometheus Inc.

Janine N. Teagarden Certified Public Accountant, Owner Balanced Accounting Services

Cheryl A. Waltko Vice President Equation Consulting

Veronique Sonsma Director of Business Process Management Philips

Catherine Houston Thomson Director, Organization Development Consultant CHT Consulting

Nicole M. Warren Chief Executive Officer Creative Career Consultants

Darleen Laranger Souza Vice President of Human Resources CharterCARE Health Partners

Ann Toliver Property Manager StorageMax University

Sue Watson Managing Director Watson Associates

Scott C. Sramek Vice President of Human Resources AutoZone de Mexico

Donna Tona, CTS Chief Executive Officer Tona Oâ&#x20AC;&#x2122;Reilly Associates Inc.

Michael White Vice President of Talent Acquisition Iron Mountain Incorporated

Mitch S. Stamper Vice President of Midstream Development UniversalPegasus International

Evelyn F. Toro Director of Localization viaLanguage, Inc.

Phyliss L. Wigginton Director of Export Controls Administration Mitsui & Co., Ltd.

Laurie Stanzione Director of Payroll and Tax Allegis Group

Aimee Totaro Vice President of Human Resources Vision Critical

Emily Wilkerson Owner, Archaeologist Sunstone Archaeological Consulting

D. Shakira Stewart President, Chief Executive Officer Optimum Payment Solutions, Inc.

Chad Towers Chief Executive Officer Talent Advantage

Barbara A. William, CMA President InterGest Canada, Inc.

Martin Stillman-Jones, FIBS, MBA, MSc, C.Eng Chairman, Stillman Ventures Entrepreneur, Stillman Consulting Mentor, Enable Business

Wanda L. Townsend Founder, President Townsend Innovative Solutions

Donna R. Williams Consultant

Brenda S. Stoltz Founder, Chief Executive Officer Ariad Partners Sharon R. Stout Cullop Owner Knights Work Bookkeeping LLC Liz Strama Managing Director Alchemy Advance Ltd Dona Stransky Business Consultant, Sales DS Services Ruthann-Rue Suhrke Flowers Director of Organizational Development Janney Montgomery Scott LLC Lisa Partridge Sylvia, MBA, MS President, Owner Lisa Sylvia Consulting Doaa M. Taha, Ph.D. Senior Vice President Grey Matter International Ltd. Kelly Tait Communication Consultant KT Consulting Margaret C. Tavares Facilitator, Career Coach Manitoba START Clarence Edward Taylor Director of Business Development Robbins-Gioia, LLC Deanna B.S. Taylor Compliance Consulting Partner Ara Compliance Support

Patricia Trotter Earth Intuitive Consultant Patricia Trotter Earth Intuitive Consulting

Geoffrey Williams, QFSM, ChFI, CIET ecRI, MIFireE President and Chief Executive Officer 3CI Global Solutions UK Ltd.

Judith Trotter McAfee Owner, President Judy Trotter and Associates

Yvonne Williams Managing Director MDA Executive Resourcing

Oytun A. Troy Strategic Business Partner Profiles International

Helen Williamson Director Horizons Unleashed

Nancy Sherwood Truitt President Truitt Enterprises, Inc.

Melanie D. Wilson President, Chief Operating Officer Positive Impact Enterprises, Inc.

Mark B. Trumpour Self-Employed Management Consultant

Nicola C. Wise Managing Director, Senior Consultant Wise Training & Development Limited

Jeanice E. Van Liew Vice President Accretive Health, Inc. Vince J. Vargas National Director of Service CLP Resources, Inc. Davide Veglia President, Founder ABTS Convention Services Thomas Vogth-Eriksen Chief Executive Officer DNV Business Assurance Group AS Ann E. Wagner Founder Ann Wagner Live, LLC

Ann Wofford Chief Executive Officer Carsom and Associates LLC Dorinda Wolfe Murray Director Independent Gardening Limited Shelly L. Woods Owner Woods Consulting Sherri Wright-Schwietz, CHRP Head of Talent and Story, ATB Investor Services ATB Financial Jen Zymantas Owner Stainless Staffing & Catering

Sabrina Walters, MA, LMFT, LPC Owner, Core Values Counseling, LLC Owner, Sabrina Walters Counseling LLC

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EDUCATION Sarah Abitbol Avtzon Early Childhood Director, Assistant Professor Daemen College

Latoya N. Bines Director All About Kidz

Tod A. Burnett President Saddleback College

Phyllis C. Aiken Physical Education Teacher Ella P. Burr Elementary School

Wendee L. Bitto Director, Fort Detrick Child Development Center Department of the Army

Suzanne L. Burns Elementary School Teacher Sarasota County Public Schools

Denise Al Mahdi-Jeigula School of Adult Learning Coordinator (Retired) University Center of Lake County

T. Howard Black, Ph.D. Professor Eastern Illinois University

Cynthia D. Burroughs, Ph.D. Associate Professor, Biology Department Chair Philander Smith College

Mathew Idichandy Alapurath Assistant Director of Enrollment Management Operations Drexel University

Dr. Risa Blair Founder, Instructional Associates, LLC Training Advisor, FedEx

Yolanda G. Burt Director of Career Services Cleveland State University

Rebecca Boley Manning Director of Targeted Reading Programs The Legacy Center for Community Success

Xavier E. Cagigas, Ph.D. Director of UCLA Cultural Neuropsychology Initiative UCLA Semel Institute for Neuroscience and Human Behavior

Lynne D. Allen, MFA Director, Professor Boston University Jennifer Ashby Small Business Owner The Learning Station

Lyne Bouchard, Ph.D. Vice President of Information Technology Vice President of Longueuil Campus Sherbrooke University

Kenneth C. Aspogard Chairman Redmarvel AB

Julian L. Bourne Smothers Research Associate, Program Coordinator Florida Agricultural And Mechanical University

Betty Butcher Bailey Educational Administrator (Retired)

Christa D. Boychuk, MA, M.Sc. Research Assistant Queenâ&#x20AC;&#x2122;s University

Lisa Bailey Literacy Coordinator Southeast Arkansas Education Service Cooperative C. Glenn Baker Physical Education Teacher Germantown Central School Elaine Marie Barker Development Director Partners in Innovation Linda Barnes, MA Independent Educational Counselor SupportEd Margot Bartsch Owner Tutor Doctor Charlotte E. Beecher, MS Executive Director Institute for Better Education Kathleen Strickland Bell Teacher (Retired) Forest City Community School District Sarah Benjamin Teacher Liaison, Education Advocate Eastern Suffolk BOCES Rosaria Leone Bercow Associate Admissions Director Sacred Heart High School Crystal Mia Berezuk Director of Educational Programming Foundation Learning Center Christine M. Bianco Teacher Plainview-Old Bethpage Central School District Stuart C. Billingham Chairman NYBEP

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Carol H. Brackman Chief Executive Officer, President Kidsâ&#x20AC;&#x2122; Tech Enrichment Connection Collin C. Bramble Assistant Principal P.S. 213 Susanne Brock Director of Contracts and Business Development Florida State College at Jacksonville Kate Bronfenbrenner Director, Senior Lecturer Cornell University Anita Kathleen Brower, CFRE Vice President for Institutional Advancement and Sponsored Programs Shaw University

Kathryn A. Callahan, Ph.D. Professor University of Central Missouri Kimberlee Anne Campbell Educational Consultant Harvard University Phyliss Anne Carr Literacy Coach P.S. 36 Margaret Douglas School Ida L. Castro, Esq. Vice President of Community Engagement and Equity The Commonwealth Medical College Jacqueline Centeno Faculty Member, Curriculum Director Ana G. Mendez University System Lynn L. Coffey Director of eLearning, Psychology Instructor Minneapolis Community and Technical College Linda S. Coleman Reading Coach Duval County Public Schools Kathy Ann Coll Leadership Consultant, Retired Teacher North Allegheny School District

Maureen Brown MTI Teacher Garland Independent School District

Cynthia A. Corbett Associate Director of Sponsored Programs The College of William & Mary

Carol J. Browne Instructional Technology Coordinator The State University of New York

Mary Constance Crane Consultant, Coach St. Cloud Reading and Speaking Society

Barbara Bruce Successful Aging Facilitator process:CREATIVITY

France Crespin van Duinen Director of Development and External Relations International School of Boston

Sandra Bruneau, Ed.D. Executive Director Association of BC Deans of Education

Gwendolyn J. Crews Owner, Director Juniorversity Inc.

Sallie Catharine Bryan Dean of Students, Visual Arts Teacher Bentley School

Janice Cunningham Operations Manager, Adjunct Professor Indiana Tech

Kathleen M. Buckley Educator Martin County School District

Anna C. Cutlip, Ph.D. Assistant Professor Pfeiffer University

Roxanne A. Buhl, MBA Director of MBA in Grand Rapids Western Michigan University

Mervin B. Daugherty, Ed.D. Superintendent of Schools Red Clay Consolidated School District

EDUCATION Barbara Lee Davis Spangdahlem Middle School Teacher Department of Defense Dependents Schools

William Frey Teacher, Athletic Trainer Riverside Brookfield High School

Bridget M. Havard, MBA Director of Institutional Advancement Cambridge Friends School

Kelly Davis Director of European Sales Element K

Amie U. Fulcher Professional Development Coordinator for the Division of Special Education & disAbility Research George Mason University

Joellen W. Hawkins Professor Emeritus Boston College

Paul W. Dean, Ph.D. English Department Chair Pine View School Marlon C. Dechausay Director of Athletic Studies for Student-Athletes Indiana State University Joanne Deidun-Roork Owner, Director The Little Green Schoolhouse Inc. Marsha R. Devine Faculty The Art Institute of Pittsburgh Online Division Barbara Lynn Diaz ESOL Program Specialist, ESOL Department Chairperson MDCPS, Miami Springs Middle School Suzanne Dugas Teacher Lester B. Pearson School Board Candace Dunn Director of Special Education Intermediate Unit 1 Yvonne Marlene Eastman Teacher (Retired) Union City Area School District Debbie Edwards, M.Ed., CALT, LDT, AMS Co-Director of Shelton Montessori Teacher Education The June Shelton School and Evaluation Center Frieda Ekotto, Ph.D. Professor The University of Michigan, Ann Arbor Effie Elmasri Owner, Director Thinkers Education Center, Inc. Cathy Y. Evans Student Teacher Thomaston-Upson Schools Dr. Susan Fairchild Dean, School of Nursing Grantham University Lina C. Flores Professional Services Provider, Educational Leadership Coach School Improvement Resource Center (SIRC)

Ramon Garcia Executive Campus Director Ana G. Mendez University System Sally-Ann Garrett Speech and Language Therapist Isle Talk, Independent Speech and Language Therapy Barbara J. Gavitt Director of Insurance Licensing and Education Kaplan University School of Professional and Continuing Education Thomas A. Gionis, MD, JD, MPH, MBA, MHA, LLM President Aristotle University James Michael Giordano Early Childhood Educator Ferebee-Hope Elementary School Susan F. Giusto Director Hamilton Park Montessori School Kathleen R. Gorman School Psychologist Valley Central School District Caroline A. Gould Assistant Professor Eastern Michigan University Dr. Annie Grant Dean of Students, Director of Student Services University of East Anglia Murray D. Grant Jr. Manager of the Sterling Student Center Texas Southern University Melissa Griffith Private Tutor Target Tutor Karen Gunn Associate Provost Salt Lake Community College Debbie Hall Principal Glens Falls City School District Jane Ja Kyung Han Education Consultant

Dr. Sylvia Forchap, Pharm.D., Ph.D. Founder, Chief Executive Officer Voice of Nations cic

Lynne Harris Owner First Steps & Beyond Inc.

Wendy J. Forrest Art Teacher Churchville-Chili Central School District

Eunice Cason Harvey Administrative Assistant (Retired) The School Board of Broward County, Florida

Brian P. Frank Senior Director of Purchasing Cincinnati State Technical and Community College

Melissa Harvey Teacher, Department Chair Decatur Middle School Alison K. Harwell Career Counselor, Associate Professor Tidewater Community College

Capt. Lesley M. Head Owner, Operator Heads-Up Navigation Myrtle Heery, Ph.D. Director International Institute for Humanistic Studies Carla L. Hill Teaching Associate Marist College Susan Holliker Teacher Cheyenne Mountain School District 12 Barbara Hollingworth Deputy Director Nord Anglia Education Limited Kimala Hopewell Family and Consumer Science Teacher Great Oaks Career Campuses Lynn Hunter, Ed.D. Founder, President, Educational Media Enterprises Co-Founder, VideoConferencing & Media Strategies, LLC (VCMS) Gary G. Husch Academic Director, Wealth Management CSI Global Education Inc. Chichi Ikeotuonye Director of Academics Global School of Management Kathleen Merrill Jackson, MSN, RN Chair of the Nursing Program, ITT Educational Services, Inc. Adjunct Professor, Shenandoah University Tamara Lee Jacobson Special Needs Advocate, Educational Consultant EastCoastSpecialNeedsAdvocate.org Nanci Jennings English Language Learners Director Rapid City School District Maureen K. Johnson Assistant Professor Indiana State University Cherol B. Katz Professor, Attorney at Law, Tutor Michael Kaufman, Ph.D. President, Chief Executive Officer Specialized Education Services, Inc. Berta Pumphrey Keene Dean of Academic Advising and Assessment Greenville Technical College Elizabeth Kercher-Diehl Teacher School District No. 1, Denver, Colorado Nancy Jane Kimmerle Teacher (Retired) Indian River High School, Chesapeake Public School

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EDUCATION Jo-Anne Kingstone Deputy Head Shawnigan Lake School Dr. Suzanne M. Kinzer Consultant Consultant Enterprises Irene Slovak Kleiner Owner Spyral Publisher Dr. Susan S. Klinedinst Coordinator of Sports Management York College of Pennsylvania Karen Kohler Literacy Coaching Supervisor Charitable Leadership Foundation Deborah Kratovil Owner, Director Learning Pathways LLC Darlene P. Kufner Mathematics Department Chair, Hernando County Schools Professor, Pasco-Hernando Community College Diane M. Kuiken Teacher, Author George Washington Middle School Dr. Ajay Kumar Group Director BLS Group of Institutions Mae J. Laatsch Business Entrepreneurship Instructor Madison Area Technical College Jennifer Lampley Second-Grade Teacher Harnett County Schools Linda Lawrey Instructional Coach Abner S. Baker Central School Richard Ledford Agriscience Teacher Bradley County Schools Alain Pekar Lempereur Alan B. Slifka Professor, Director of MA Program Brandeis University Helene H. Leone, Ph.D. Sessional Lecturer, University of British Columbia French Specialist, ESL Teacher, Brockton IB World Frances-Ann Lightsy Principal Mount Vernon Board of Education Gail Longbotham Adjunct Professor Drexel University Rosalba Millet Lozano Elementary School Teacher Miami-Dade County Public Schools Dr. T. Riley Lumpkin Professor Emeritus The University of Alabama Eunice Lund-Lucas Director of Access Services Trent University

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Robert G. MacGregor Director, Development & Business, School of Transportation British Columbia Institute of Technology Susanna Maklakov, MS, OT/L Assistant Professor, Suffolk County Community College President, Maklakov Services Inc. Sara Manalsuren Academic Director London Graduate School Chantal Marcil Manager of Translation Services The Insurance Institute of Canada Lori Maughan, M.Ed. Director of Admissions The Overlake School Martha Mays Director of Education Sanford-Brown College Lisa McAndrews College Professor Cabrillo Community College George J. McCall, Ph.D. Professor Emeritus University of Missouri, St. Louis Elizabeth McKenna Kimberly McKinney Student Affairs Officer (Retired) University of California, Irvine Marcelle C. McLucas Science Teacher Mount Dora High School Deborah L. McNett Public School Teacher (Retired) State Teachers Retirement System of Ohio Joan A. Mele-McCarthy, D.A., CCC-SLP Head of School The Summit School Adele Mercier, Ph.D. Associate Professor Queenâ&#x20AC;&#x2122;s University Mickey Metviner, PD Adjunct Professor, Nassau Community College Tutor, Substance Abuse Counselor Kerstin Mey, Ph.D. Director of Research and Enterprise University for the Creative Arts Rachelynn Cruz Milby Assistant Principal The New York City Department of Education Stacey Mitchell King, Ph.D. Teacher, Researcher Columbus City Schools Susan Mitzner, MS Academic Director Art Institute of Raleigh, Durham Chris Alan Moir Executive Director of Campus Services and Retail Operations Cuyahoga Community College

Marina A. Moore Administrator Loma Linda University Janet Morrison Education Consultant Transforming Education Limited Nitza Nachmias, Ph.D. Professor, Towson University Professor, Tel Aviv University Janice R. Naegele, Ph.D. Professor of Biology Wesleyan University Franca M. Nolan Vice Principal Toronto District School Board Thelma OCon-Solorzano Professor College of University Studies in English, Universidad Americana Christine Oliver Director of Special Education Annville-Cleona School District Ayse Ozer-Kaya Founder, Director Mission Hills Middle School Karin I. Paasche, Ed.D. Natasha Cullen Palmaer Self-Employed Mythologist, Writer, Teacher Linda Cartell Payne Educator South Western City Schools Kate Peach Managing Director Early Years Childcare Jessica Pellicane Adjunct Professor, Middlesex County College Senior Laboratory Coordinator, J & L Expert Medical Billing Services, LLC Isabel G. Perez Executive Director, Owner Just Kids Centers, Inc. Elfreda Jane Perreten Shinehouse Professor of Biology Emerita Ursinus College Becky Peterson Chambers Educator (Retired) Joliet Public Schools #86 Debra S. Phebus School Counselor Frederick County Board of Education Constance Phillips Director Boston University Sheila Philpott Chief Executive Officer Forster Community College Stacey N. Pierce Director of Residential Education Hobart and William Smith Colleges

EDUCATION Alison M. Poklop Teacher Northbrook Community Nursery School

Natalie M. Silva Glynn Executive Daycare Provider Natalie’s Daycare and Preschool

Alice Elaine Wainwright-Stewart Vice President Lakeland College

Aura I. Polanco Educator The New York City Department of Education

Lucy H. Smith, M.Ed., CALT, QI Licensed Dyslexia Therapist, Language Therapy Services Founder, President, Texas HOPE Literacy, Inc.

Kenneth A. Ward Executive Director College Bound

Mildred Prince Teacher Department of Defense Education Activity Lisa Quintiliani Bousbouras Owner Mrs. B’s Preschool and Kindergarten Inc. Stephanie Ratts Grissom Teacher Killeen Independent School District Cynthia J. Reed, Ed.D. Director, Truman Pierce Institute Professor of Educational Leadership Auburn University College of Education

Vicki Smith Respiratory Therapist Educator Southwest Career and Technical Academy Patricia L. Steele, Ed.S. Director of Consulting Services South Coast Educational Collaborative Jean Carol Stein Founder CHILD Montessori School, Inc. Nancy Francisco Stewart, Ph.D. Associate Professor Jacksonville State University

Lydia Warg Assistant Director of Exam Delivery American Board of Radiology Susanne W. Warren Principal (Retired) Wake County Public School System John Washington Director, Pre-Professional Law Program Florida Agricultural And Mechanical University Joanna Watson Director of Accreditations and Consultancy Services EAQUALS Kristin Webb Coordinator, Wellness & Healing Arts Certificate North Shore Community College

Michele Ridolfi O’Neill UniServ Representative, Lobbyist Connecticut Education Association

Stephanie Stewart Troyer, MA, CCC, SLP Private Practitioner Private Practice SLP

Rose Marie Roberson Lead Instructional Systems Specialist (Retired) Federal Government

Dr. Lois P. Tannenbaum President, Educational Consultant L.I.F.E. Source Learning, Inc.

Kay E. Robinson, ME, Ph.D., D.Div. Curriculum Director College of Metaphysical Studies

Susan Thompson Tutor, National Vocational Qualifications Assessor, Internal Verifier

Jacqueline Whitfield Principal, Director of Elementary Education (Retired) Cabarrus County Schools, NC

Teresa M. Ross Director of Curriculum and Special Programs Central Square Central School District

Nan Tilton Founder, Chief Executive Officer Kid’s Virtual Learning Network

Kathleen R. Williams High School Mathematics Teacher William D. Ford Career-Technical Center

Frances Ruggiero English Teacher, Yonkers Public Schools Executive Vice President, Yonkers Federation of Teachers

Brett J. Truitt, M.Ed., Ed.D. Founder, Executive Director Tutorial LifeLong Learning Community, Inc.

Dr. Michele R. Williams Music and Math Teacher Paterson Catholic RHS

Nelly Tuman Director, Owner Creative Beginnings Preschool

Angela L. Wingo, Ph.D. Dean of Students, Lindenwood University Owner, Public Safety Specialist’s Group

Stella Ursino Co-Owner, Director English Student Package

Kathryn M. Winston Executive Assistant West Orange Public Schools

Virginia A. Valley Educator (Retired) General McLane School District

Andrea Beth Wirgau, Ed.D. Assistant Director, Doctorate in Community College Leadership Program Ferris State University

Christine Elise-Marie Salboudis Adjunct Assistant Professor, Pace University Administrative Manager, Student Coordinator, Columbia University Caroline Sambrano Speech Language Pathologist, AAC Specialist Elliott Institute Betsy Sanders Department Chair Simi Valley High School Daniel Ross Schochor, Ph.D. Principal Crossroads School Casey D. Seawright Teacher Salva Regina Catholic Academy Teresa Shaffer Vice Chancellor, Dean Ivy Tech Community College

Ien G.M. Van Der Pol Founder, President, Boardroom and Executive Coach Alba-academie Rose M. Vigil Teacher Centennial R1

Alan West Chief Executive Officer Exscitec

Winifred Ann Reed Wolven English Instructor Lincoln Trail College Linda M. Yurkin Educator, Clinical Program Coordinator Bergen Community College

Martina T. Wagner ELL National Education Specialist Metro Educational Cooperative Service Unit

ENERGY, ENGINEERING & MANUFACTURING Enrique Alanis, MIA, MS Director of Enterprise Risk Management CEMEX USA

Ahmed Ali Deputy General Manager Pak Arab Refinery Limited

Marlene G. Alter President, Prestige Motorcoach Corporation President, Era Products Inc.

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ENERGY, ENGINEERING & MANUFACTURING Graham Anderson Chairman, Chief Executive Officer Alpha Grip Limited

Sandy Carpenter Owner Triple "S" Energy Management, LLC

Gordon Eldridge Vice President, General Manager BAE Systems, Aerospace Solutions

Roberto Arellano Director of Logistics and Inventory Control Electrical Components International

Mike Carr Managing Director of Energy T4G Limited

Helen Arion CAD Designer, Owner Descon Corporation

Christina Chea Organizational Development Specialist Energy Systems Laboratory

Martin Elliott Director of Service Engineering, Customer Care and Service Performance Bombardier

Lee-Ann Armstrong President LA Resources Ltd.

Alexander Cherdantsev Vice President of Operations and Safety in Russia Kinross Gold Corporation

Alfred Babayans President Techno-Advanced, Inc.

Marsha Chetty Change Integration Manager ArcelorMittal

Zuzana Babikova Manager of EMEA Repair Center Emerson a.s.

Tien-Li Chia, Ph.D. President ControlSoft Inc.

Robert H. Bagheri Executive Vice President of Operations, Quality and Reliability Zenverge, Inc.

Ross Clark Executive Vice President, Director Kallisto Energy Corp.

Elaine S. Ball Managing Director Measurement Devices Ltd Liz Barry Head of Corporate Affairs Airbus Financial Services Kathryn Beiland Business Development Coordinator Cathedral Energy Services Ltd. Tim Blair Vice President of Land Bellatrix Exploration Ltd. Nic Boatwright Chief Executive Officer Black Gold Exploration and Production, LLC Christopher Bowling Owner, Chief Executive Officer eLine Design LLC Duane Brown President Measurements International Nikky Brown Process Development Engineer Firestone Polymers, LLC David L. Brunson President, Management Consultant Southwest Power Generation Services Kathryn Stillwell Burton President, J&S Petroleum President, Grant Writer, East Lyme and Nyantic Land Conservation Trust Kathleen K. Cahill Project Manager General Dynamics Jacquelyne Carlisle Managing Director Bucks Metal Finishers Ltd Kathy J. Carmody Owner Amdec, Inc.

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Beth S. Close Director of Operations MW Labs Timothy D. Cole Chief Executive Officer World Bridge Innovations LLC Bob Crescas Senior Director of Engineering Johnson & Johnson Gemma Curci HR Manager North Star BlueScope Steel, LLC Jackie Cutter, P.Eng. Lead Project Engineer Anthratech Western Inc. Stacey Davies General Manager GBS (HK) LTD. Raymond Davis President OGW Energy Resources John Dennis President JLD Consulting Tony Di Tullio Director of ESH Maintenance Operations Support Kelly Aviation Center Celeste Doyle Global Data Analyst Steelcase, Inc. Marna H. Duckett President, Managing Director HASCO America, Inc. Keri Durkin Vice President of Merchandising and Marketing World Kitchen, LLC Karin Ebert-Jordan Director of Quality Water-Jel Technologies

Kaen L. Facemyer President Polymer Alliance Zone Inc Shala Famil, MBA, B.Sc. Quality and Regulatory Affairs Director Corexo Technology Corporation Benjamin Fargen President Fargen Amplification, Inc. Catharine E.G. Farrow, Ph.D., P.Geo, CTO Chief Technology Officer, Quadra FNX Mining Ltd. Adjunct Professor, Laurentian University Marian (Lee) Fatheree, PPM Regional Sourcing and Expediting Manager Chicago Bridge and Iron Johnny Federico Electrical Engineer Central Arizona Project Mike T. Fenn Partner Fenn Group Dieter Fertsch Vice President COGACSA Radmila Fileva Country Manager Philips Bulgaria EOOD Virginia Davidson Fischer Chief Executive Officer Fischer Custom Communications, Inc. Carrie M. Fisher Vice President of Strategy Dean Foods Michael E. Flynn Vice President of Design PVH Corporation Nancy J. Ford Program Planning Supervisor AGCO Corporation Ronald Fox Executive Director Society of Allied Weight Engineers, Inc. Alice N. Fragola Owner, Process Engineer Writers of the World, Inc Donna M. Gamache Director of Governmental Affairs Public Service of New Hampshire Patrick Garland Director of Global Order Management Fisher Controls International, LLC Chris Gates President, Chief Executive Officer Gater Unlimited, LLC

ENERGY, ENGINEERING & MANUFACTURING Vicky Gatz Vice President of Global Premier Accounts Onity, A UTC Fire and Security Company

Phyllis J. Hoffman Senior Product Development Manager Ralcorp, Inc.

Jim Kunkel Executive Vice President Sandee Advanced Thermoplastic Extrusions

Joel Gaudreault Vice President Progesys International

Sean Hogan Chairman Northern Ireland Water Ltd.

Brandon Kyse Director of Operation Mainstream Energy Corporation

Jennifer Gibbs Account Manager, U.S. Gulf Coast Regional Sales Marking Services, Inc.

Christy Holland Safety Director Tube City IMS, LLC

Kristen Lacey, PMP, PgMP, LSSBB Software Operations Deployment Manager California ISO

Lisa M. Glikbarg Senior Systems Engineer The MITRE Corporation

Wilhelmina Hoops Environmental, Health and Safety Manager Boeing

Travis Lake Co-Founder, Executive Vice President Green Planet Builders

Doreen M. Gonzalez Senior Purchasing Manager Gulfstream Aerospace Corporation

Jeff Hylemon Director of Property Science and Engineering Services, Inc.

Debra Lally Sales Director, Team Builder Momentis by Just Energy

Liliana Gonzalez General Manager of Gas Engineering Technical Operation Consolidated Edison, Inc.

Heather D. Iden Executive Assistant to the President and Chief Executive Officer Behr America, Inc.

Cyril Lalo President, Chief Executive Officer NagraID Security

Carmella Granado Senior Director of Organizational Effectiveness Flextronics Executive Life Coach, Live Work Coaching

Aysegul Ilter Vice President of Sourcing and Production Maiyet Inc.

Adrian E. Gruhn President Gruhn Land Services, Inc. Vinita A. Gupta Founder, Entrepreneur Apex Resources Inc. Carol J. Gutierrez, ESEP Principle Creative Solutions & Systems Engineering Georgia H. Hackleman Manager Aker Solutions Paula M. Haefner Owner PM-H BAQA Solutions Sahar Hariri Engineer in Training, Manager Brock Esso Gas Station and Country Style Phil Harris Vice President of Engineering, Chief Technology Officer, Chief Strategy Officer VCE Inc. Cynthia J. Hay Senior Manager Vicor Corporation Uwe Hein Director Federal-Mogul Corporation Gabriela Herrera Manager Huntsman de Mexico S.A. de C.V. Dr. Silva Hiti Engineering Group Manager General Motors Stephen Hobday Chairman PCD Maltron Ltd.

Deborah B. Imbach Senior Director Siemens Corporation

Kathryn K. Lamal Vice President of Power Supply Golden Valley Electric Association, Inc. Rear Adm. Roger Lane-Nott, CB Chief Executive Officer Agricultural Engineers Association

Winston S. James Tooling Technician

Susan Laufenberg Commercial Market Director Duke Energy

Debra Johnson Director of Administration Nu-Hope Laboratories, Inc.

Linda M. Lennon Product Management Advisor Shell IT International

Lindsay Johnson, MS Product Development Manager Zimmer, Inc.

Jacqueline Leroux Environment Superintendent BlackRock Metals

Vicky L. Keaton Supervisor of Nuclear Document Management Dominion Generation

R. James Lipkewich, P.Eng. Director, Canada Coal Hatch

Frank G. Keegan President Keegan Wireless, LLC

Nathan A. Long Vice President of Latin America Falcon Industrial, Inc.

William J. Keiser, ASQ, CQMgr, CQE, CQA, CMI Director of Quality NewAge Industries

Corrie Loomis Accounts Receivable Supervisor Johnson Controls

Roberta Rae Kellow, SHSC Owner Aegis Safety Consulting Ltd Jerry Keto Director of Engineering Projects Ontario Power Generation Kevin Killin Vice President of Interpretation Quantec Geoscience Jack Knittweis President Jack Knittweis Designs, Inc. Daniel J. Koontz Director of National Business Development, USA Expresco Foods Ruthanne Koyama Supply Chain Management Consultant Majestic Hidden Valley Ventures Inc.

Annie P. Lovell Plant Manager Keystone Foods Grace Lu Owner ATNY Group Inc. Kirk Franklin Maranto Director of Machine Support Redbox Automated Retail Michel Marc Vice President of Technology Vertex LLC Brenda A. Martinez Senior Material Planner Sony Electronics Inc. Alberto Matera Sales Director Cytec Industries Inc.

311

ENERGY, ENGINEERING & MANUFACTURING Poonam Mawani Financial Director Spencer Ogden Limited

Petra T. Polster Workforce Planning Manager URS Flint

Robert B. Mokry North American Operations Director of Construction Belectric USA

Michael Ray Racca Vice President of International Sales and Business Development Ram Crane & Equipment International

Lee H. Moody Business Development Manager Mohawk Fine Papers, Inc. Mary-Anne Morris Managing Director Dendoff Springs Ltd. Dan W. Morrison President, Chief Executive Officer Nomad Energy, Inc. Jacqeline B. Nguyen Test Engineer Quest Medical Jacqueline Renee Noble-Dial Decommissioning Project Leader Atomic Energy of Canada Limited Loretta A. O'Brien Supply Chain Manager of Alcoa Howmet Alcoa Inc. Andrew (Seung Min) Oh Director of Strategic Planning OCI Enterprises Mercy Soshin O'Hoyt Senior Director, Engineering Raytheon Company Bill Oliphant Vice President of Sales, Co-Founder Enistic Canada Peter Parthenis Jr. President, Chief Executive Officer Grecian Delight Foods, Inc. Alka Patel Managing Director Q.A. Electrical Products Limited Misha Patel Director of Operations CMC Commonwealth Metals Sajid D. Patel Chief Executive Officer Optimal Design Co. Sean D. Paterson President, Chief Executive Officer, BB Power Construction and Mining Inc. Mining Surveyor, Subcontractor, Redpath

Tanya M. Radeva Program Manager Microsoft Corporation Nancy Raykovitz Ellwood Senior Program Manager Johnson Electric June Reynolds-Lacey Executive Chairman Box Telematics Ltd. Vitaly Reznik Fuels and Chemicals Group Team Systems International, LLC Maria Carmen Romero Specialist Senior Consultant Deloitte Kristine Ross President, Developer Skin Deep Pharmaceuticals, Inc. Sheila Rossmann Chief Executive Officer Paramount Precision Products, Inc. Gwendolyn P. Rousseau, P.Eng., CHBC Engineering Manager, Product Application Atomic Energy of Canada Ltd. Dr. Smarajit Roy Chief Executive Officer, Operations Director City Wastes Bioenergy Solutions Mariette Sanchez, PE Plant Director Advanced Graphic Printing Martha Sandia Global Business Development Manager Halliburton Jayanthi Sankar Senior Engineering Technical Manager Honeywell International Inc. David Saville Peck Chief Executive Officer, Super 7 Cars Inc. Founder, Ennerdale Engineering Jim C. Sbarro President, Chief Executive Officer Farmland Foods

Beth Payne Environmental Health and Safety Services Manager BTB Refining

Janet Schempf Environmental Impact Analyst State of Alaska Department of Transportation & Public Facilities

Nicola Pender Chief Executive Officer ASME

Catriona Schmolke Vice President Jacobs Engineering

Janet Petersen Worldwide Support Director Mentor Graphics Corp.

Cynthia L. Schomaker President ACD Custom Granite, Inc.

Jean-Marc H. Petit Vice President Carollo Engineers, Inc.

Peter E. Schuerch Jr. President, Chief Executive Officer Schuerch Corporation

312

Kenneth Jack Schwietz Heather M. Scott General Manager Suncor Energy, Inc. Justin J. Scott Vice President YOUIL SOLAR Corporation Heike Sengstschmid Director of Solution Factory SKF Deanna M. Serrano, MBA, MS Business Consultant Starkey Laboratories, Inc. Daniel B. Shafer Director of Electronics and Instrumentation BAE Systems Neil Shaw Chief Executive Officer International Energy Group Tony B. Shelvis Director of Business Development BAE Systems Walter Shimoon Vice President Clear Blue Energy Corp. Gale F. Shub Owner, Chief Executive Officer Body Circle Designs Daniel Patrick Sloan President, Chief Operating Officer Fletcher Petroleum Corp. Jitendrasing Solanki Chief Executive Officer Star Metal Forms Pvt. Ltd. Julia A. Souder, MPA Project Development Manager Clean Line Energy Partners Katherine St. Julien Manager of Human Resources Genivar Stephanie A. Sterling Vice President of Business and Joint Ventures for Heavy Oil Shell Canada Brenda Stradinger Manager, Food Safety Internal Audit Systems Maple Leaf Foods Kristie McCutchen Strasen Owner, President Place Textiles, LLC Roxana Svensson Director of Research and Development Schneider Electric Solange Svensson Willener Key Accounts Director SEDA Suisse AG Anthony G. Syms Chief Executive Officer Caribbean Well Service Co Ltd.

ENERGY, ENGINEERING & MANUFACTURING Suzanne Teed Engineering Manager Goodrich Corporation

Frances Vanover Design Center Manager Ethan Allen Global, Inc.

John O. Wiese Executive Vice President of International Strategy MAG

Denis Theriault, CDT, MBA President, Chief Executive Officer Le Groupe Dentachrome

Daniel E. Velasco Executive Vice President FLEXI-VEL

Jennifer Williams Director of Business Development Izumi Products UK, Ltd.

Heather J. Thomas Director of Global Business Development for Fluids Environmental Services Baker Hughes International

Eliana Velazquez Production Supervisor Levlad Inc.

Tracy Wistrand Director Northwest Natural Products, Inc.

Mark Walden Director of Blade Development Emerson Electric Co.

Richard Wroblewski, PG Environmental Specialist Givaudan Fragrances Corp.

Christine L. Walthour Project Manager Assistant KERAMIDA Inc.

Murat Zahal Operations Director, EMEA Avery Dennison

Reid T. Warriner Vice President Schlumberger Limited

Patricia Zedaker Senior Manager Boeing

Christopher Weller Data Architect Upstream Professionals

Connie J. Ziaja Vice President Ziaja Machining Corporation

Vincent J. Thomas Project Manager, Vice President LMC Corp. Chris A. Thompson Vice President of Quality Assurance NC Dynamics Inc. Edwin O. Trapp Project Director Contract Land Staff, LLC Elena Tuohey Service Manager BP p.l.c. Lesley Turner Managing Director Label Connections Ltd.

ENTREPRENEURS

Lauren A. Ackerman Owner Ackerman Family Vineyards

Kathleen S. Cook UnFranchise Business Owner Market America, Inc.

Karen Fries Owner Print Solutions

Theresa’s D. Albritton Owner, Teresa’s Treasures Chief Designer, LadyBugs & Sunshine

Alvin “Al” R. Corbett Founder, Chief Executive Officer 1st Mobility Scooter Rentals, LLC

Carolanne Fysh Founder, President Carolanne Cosmetics, Inc.

Cecilia L. Baca Owner Cecilia’s Cafe

Patricia Deidun Owner Imperial Shih Tzu’s by Tricia

Helen Gammons, MBA Chief Executive Officer, Owner, Sync In The City Financial Director, Owner, Rotolight

Usha Bansal President The Ink Well

Janette M. Eckstrom Owner JADE Online Ventures, LLC

Shaun Gurmin Chief Executive Officer CHARGE

Karen Behune Plunkett President and Chief Executive Officer, WEtech Alliance Owner, PinPoint Strategic Direction

Donna G. Edquist President, Owner Applied Digital Imaging

Donna A. Haggarty Entrepreneur, Business and Life Coach

Sandra Bradley President, Chief Executive Officer Sandra D’Angelo Enterprises Inc.

Helen R. Evans Hair and Makeup Artist Helen R. Evans

Kerrin L. Brookes Owner Seams Sew Special

Maria Florio Event Planner, Writer, Travel Expert Event Guardian Angel Planner

Karla Buongiorno Owner, Stylist, Hair Replacement Specialist Bello Capelli Salon, Inc.

Kimberlee Foy Founder, Chief Operating Officer Hoosier Daddy BBQ Sauce, LLC

Annie Phillips Byrd Personnel Management Specialist (Retired) Federal Aviation Administration

Lani S. Fraizer Executive Director, Founder Synergies in Sync

David V. Casciello Authorized Dry Tech Dealer Dry Tech

Gabriel J. Fraser Chief Executive Officer BRD Enterprises, LLC

Karin Hanson Owner Karin L. Hanson Event Management Services Steven Moses Hazan Owner Hazan Enterprises Dietrich Horsey Owner, Physiques by Dietrich Independent Business Partner, Rastelli Direct Joellen Howell President, Time to Travel and Tours Associate, Isagenix International Roberta Meg Hurlburt Owner TideOver LLC; Overthere and Up LLC; Chickenship LLC; Ambergris LLC

313

ENTREPRENEURS David Jay Janow Chief Executive Officer, President, Axiom Foods, Inc. Owner, Growing Naturals Owner, Simply Rice, N.A. Michele Laidier Designer Michele’s Originals Tammy Levent Chief Executive Officer Elite Travel Management Group Chief Executive Officer, TammyLevent.com Dominique Levesque Owner Dominique Levesque Bridal Anissa Jeanette Lindquist Owner, Bohemian Princess Grants Specialist and Manager, Virgin Islands Territorial Emergency Management Agency Julia Macmillan Chief Executive Officer Radical Dining Society Patrice Maresca-Sehne Owner My Comfy Pet Petsitting Service Christy McCaffrey Entrepreneur Philadelphia Traveling Hair and Makeup Susan F. McCauley Director, Founder Susan McCauley Angela McKenna Executive Director Kamloops Child Development Society Tamara Menges Owner Tamara Menges Designs Monica Millan-Barbera Owner Black Mustang Ranch at Lantana Resort & Marina Sindy Terry Mitchell Level III Senior Account Manager, AT&T Owner, Terry’s Enchanted Garden

Michelle Monroe Chief Executive Officer Michelle Monroe

Debra L. St. Charles Owner St. Charles Keyboard Restorations

Jaymin Morar Director, Chief Executive Officer Dimpu Limited; Dimpu Properties; Dimpu Global Enterprises

Ruby Stanfield Owner, President RubysTravel.com, LLC

Lori Mulé President Crystal II Auto Glass inc. Karina L. Navarro Owner, KIS Meetings & Events Owner, Ruthless Hot Sauce

Pam Steciuk Owner, Founder Gratitude Matters Eileen Stith Hypnotherapist Creative Solutions Through Hypnosis

Joseph T. Newkirk, MBA President HD, Inc.

Crystal J. Surina Area Manager, Independent Consultant, Arbonne International Owner, Crystal Clear Consulting Inc.

Sherri J. Olderman Owner The Organizational Wizard LLC

Mary Swanson President Swan Packaging, Inc.

Margaret C. Ostigny Small-Business Owner, Sole Proprietor Yarn Cat Crafts

Grace Sylke Co-Founder, Aquaponics USA Owner, Through The Eyes of Grace Photography Brainwave Neurofeedback Trainer, The Biocybernaut Institute

Carol Poet Owner, Designer, Poet Design Owner, Poet Furniture Laura Lynn Ray Managing Partner, Ray Properties, LLC Practice Administrator, Private Podiatry Clinic Jane Roberts Owner, Davidson-Roberts Ltd. Director, AJJ Recruitment LLP Rocio Silva Owner R. Ramos Upholstery Inc. Alicia Sinukoff Owner, Beads and Bites Principal, Owner, Favourite Foods Jacklyn L. Sorensen Owner Cattywhampus Designs

Elizabeth Lide Taylor-Barry Owner, Barry Basics DBA Lizbeth, Inc Founder, Al Barry Foundation Laderra V. Turner President, Inventor, Artist Baron Products Rev. Yasmin Wevers Artist, Author, Musician, Pastor Yasmin Wevers Enterprises Michael Whitacre Owner Green Door Properties Inc Peggy Wolman Founder Peggy Wolman Matchmaking Leslie J. Youra Owner New Standards Network

FINANCE & INSURANCE Jeanne M. Adelo Vice President Wells Fargo Insurance Services

Betty Allen Managing Partner Western Financial Group

Margaret S. Baker Senior Vice President First Financial Bank

Lori León Adukeh Senior Sales Leader Allstate Insurance Company

Deborah Andrews Corporate Credit Manager Imperial Nurseries

Kavitha Balakrishnan Vice President of Technology Finance BNY Mellon

Joanne Aldersebaes Self-Employed Finance, Risk Management and Internal Control Professional

Lynne Wrigley Armstrong, ASA, EA, MAAA

Chelsie Renae Ball Owner, Agency Manager Balance Life Insurance

Ingrid Allemand Director of Finance and Administration Bridgestone

314

Michael Aronson Vice President of Business Development SouthWind Capital Partners, LLC Linda Asafo-Agyei Vice President Barclays Wealth

James E. Bates Vice President of Finance Shared Services Computershare

FINANCE & INSURANCE Sharon Marie Baughman Executive Management Baughman Insurance Agency

Nancy E. Cooley Senior Vice President Morgan Stanley

Marilyn C. deRooy, CA, CFP, CLU, TEP, EPC, FDS Director of Advanced Sales and Marketing Empire Life

Irina Belova Director, Head of Operations Prosperity Capital Management (RF) Ltd

Christie Craig Branch Manager MetLife Bank N.A.

Tina M. DeSanty, CPA Senior Tax Manager Argy, Wiltse & Robinson, P.C.

Kim L. Bertin Managing Director JPMorgan Chase & Co.

Elize Crampton Vice President JPMorgan Chase & Co.

Daniel J. Dettlaff President Dettlaff and Company, Inc.

Laurie Bienefeld Director of Finance Northeast Delta Dental

Patrick J. Croft Director of Broker Relations BrokerSuite, LLC

Cynthia L. Drew, MBA Director, NYSE Technologies NYSE Euronext

Liat Bishko Assistant Vice President Avenue Capital Group

Renee Cuchetti Financial Coach, Wealth Manager Cuchetti Financial Partners

Yury S. Dubrovsky, CFA Head of Global Risk Management Lazard Asset Management LLC

Gloria J. Bockus, BGS, CAIB Associate, Liaison Officer for Job Entry Manitoba M.O. Harvey and Associates Ltd.

Priscilla Curtis Director of Underwriting Operations PMI Mortgage Insurance Company

Jennifer Dunstan Partner 3i Group plc

Ryan J. Botner Financial Manager Red River Financial Group

Erin Nieschulz Da Cruz Owner Da Cruz Services LLC

Sheree Ebanks Independent Director, Financial Consultant

Glenna Boudreau President, Owner Vaughne Assurance Ltd-Ltee

Jessica E. Dahill Financial Services Professional

Kimberly K. Eckley Business Systems Analyst American Fidelity Assurance Company

Norman Daitchman, FCA Director, Chair of Audit Committee Le Chateau Inc.

Zina El Gheribi-Schmitz Managing Partner, Chief Investment Officer Elyssa Capital Management LLC

Elisa Daley Controller San Diego Culinary Institute

Ben El Massioui Chairman, Chief Executive Officer Funding & Managing Group, Inc.

Karen M. Daniels-Pellett President Pellett Insurance Services, Inc.

Joanne M. Elizondo Agency Principal A&N Insurance

Jo Dargie Vice President Bank of America Leasing & Capital, LLC

Daniel A. Fahringer Managing Principal, Chief Executive Officer Arbol Financial Strategies LLC

Wanda Darwiche Assistant Vice President, Branch Manager Citizens Financial Group

Paul Ayoub Farah Chief Executive Officer Global Operations and Investments, LLC

Rose L. Davis, CPA Certified Public Accountant Rose L. Davis and Associates

Judith E. Farrall Managing Director, Owner Eagle Financial Services Ltd

Roxanna M. Davis Controller Dresner Capital Resources

Victoria H. Farrell, CPA, CFE, CFF Manager Green Hasson and Janks LLP

Sharon L. De Vries, CPA Controller Atlantic Home Loans, Inc

Arianna Feoli, MBA Director of Finance Blackpoint Underwriters, LLC

Lora M. DeFelice Investment Director JMH Capital Management

Kristin R. Finke Accountant, Operations Officer Pilot Grove Savings Bank

Vickie L. Demmitt Controller Industrial Ceramic Products, Inc.

Colleen Fay Foley Head of Operations Canada Brokerlink Inc

Joanne Denise, CLTC Employee Benefit Specialist CBIZ, Inc.

Mohamad Hassan Foroozandeh Chief Executive Officer Delta Global Company

Noreen E. Dentscheff, RN, BSN Associate Director UnitedHealthcare

Rebecca S. Foster Financial Services Professional Mass Mutual

Michele M. Brown Internal Sales Consultant Transamerica Corporation Michael Bruder Chief Executive Officer RP Holdings Group, LLC Elizabeth Buxton Executive Client Manager Worldpay Rita Calabrese Financial Adviser Alta Financial Services Inc. Wendy L. Cama, CPA Partner Crowe Horwath LLP Rev. Dr. Joan A. Carlton Accountant Carlton & Associates Loretta Lynn Casella Head of Finance Proper Television Inc. Richard Casto Regional Director Insurance Network Services, Inc. Sonia P. Clarke Controller Beldock Levine & Hoffman LLP Helen C. Collins Executive Director JPMorgan Chase & Co. Jodi M. Conley Vice President MetLife Kristin Connolly Vice President of New Business Development and Sales The Altman Group

315

FINANCE & INSURANCE Cindi Ritcey Fox Senior Partner, Map Certified Financial Services Professional New York Life Insurance Company

Roxanne Hemming Vice President for Finance, Chief Financial Officer Grand Casino Hinckley

Joseph M. Jefferson President (Retired) Washington Federal Savings Bank

Mindie Freeman Owner Mindie Freeman Insurance Agency LLC

Cheryl Ann Hennicke Director of Account Management, Manager of Sales Administration Humana

Kris Jeppesen President Nordic Capital Corp.

Mark Frey Vice President of Corporate Payment and Risk Solutions Cambridge Mercantile Group

Tanya Herman-Vanthuyne Founder, Owner, Retirement Specialist SunStone Retirement Specialists

Cecilia H. Fung Senior Manager TD Bank Group

Francoise Herouin Vice President of Corporate Finance SITA

German Garcia Former Vice President Bank of Tokyo-Mitsubishi UFJ, Ltd.

Lisa Hicks Vice President BBVA Compass

Deborah A. Gargiulo, MBA Vice President of Finance GUESS?, Inc.

Keiko Higa, MBA Financial Consultant Sunlly Associates

Kathleen Gebhardt Finance Manager Petaluma Health Center

Maureen K. Hilderbrand Remittance Manager MetLife

Sheila Gerber Program Analyst, Office of Global Business Resiliency Citigroup Inc.

Denise A. Hill Senior Vice President, General Counsel, Chief Compliance Officer Preferred Professional Insurance Company

Deborah A. Gerelli Habitational Department Manager Gerelli Insurance Agency, Inc. Rob J. Germundson, MBA Treasury Director Ricoh Anna Gittens Bank Manager TD Canada Trust Pamela Glendinning President, Owner Glendinning Insurance Services Steven Good Financial Examiner Novo Consulting Group David E. Greenwood, CLU, CHS Vice President of Sales Great West Life Dr. Giovanni Guggino Director, Acting Chief Executive Officer Quartz Capital Partners Ltd. Shelly Hale President Hale Accounting and Employment Service LLC Natalie P. Hamlett Senior Director Elavon Leigh S. Harter Managing Director, The Insurance Design Center, LLC Executive Vice President, Goldstein Financial Group, LLC Lystra Haynes Project Manager Munich ReInsurance Darryl Helliwell Chief Executive Travel Insurance Facilities plc

316

Richard M. Hilliker President S.C. Parker & Co. Inc. Rex A. Hockemeyer Executive Vice President, Director of Operations and Information Technology Union First Market Bank Ruth Hoffart Librarian, Manager Royal Canadian Mounted Police Patti Geisler Hoffman, MBA, CLTC Owner Patti Hoffman Insurance Agency Ltd. Fabiana Houghtaling Head of Recruitment BBVA Compass Bancshares, Inc Sandra Hourahan General Counsel, Senior Vice President Resolute Management, Inc. Sue Howton-Stich Director of Sales Operations, SBIA Carroll Enterprises Julianne Inozemcev, CPA Partner Ernst & Young LLP Donna M. Jackson, MBA, CFP Jodi Jackson Client Liaison Colorado Prestige Escrow Bintou Jagne Senior Accountant and Director, JN Services (UK) Ltd Director, Double Dutch Wear Limited Maria Jaskot First Vice President, Relationship Manager Citizens Financial Bank

Pierre Jette Vice President of Taxation Domtar Corporation Claire E. Jones, CPA, CVA, CFF, CFP, PFS Partner Waddell, Smith, Magoon and Freeman, LLC Patricia Lyn Juneau Founder PMJ Insurance Esti Karp Global Equities and Prime Services Operational Risk Barclays Amy Katwaroo Owner, Vice President Speedy Billing Services Inc. Kathleen Kelly Director of Content Management Capabilities American Express Company Kevin Kennedy Sales Director Global Fortune Network Swati Khanna Director of Operational Risk and Process Engineering Bank of Nova Scotia Christina S. Kite Senior Vice President of Corporate Group Strategy and Operations Federal Reserve Bank of New York Katie Elizabeth Koban Vice President Iroquois Capital Group, LLC Jennifer E. Krasse Strategic Product Manager Wright Express Corporation Yuliya Kravtsov Director of Marketing and Analytics Discover Home Loans, Inc. Joyce LaBossiere Senior Marketing Director, Business Owner World Financial Group Christine Lane Vice President of Investments Rochester Wealth Management Susan B. Larsen Vice President AmericanWest Bank Linda Lee Director of Taxes, Silicon Valley Analog Texas Instruments Incorporated Victoria Lehman Corporate Controller Minto Group Inc. Joy Denise LeMoine, CPA, FCPA, CFSA,CFE, CFF, CBM Director of Internal Audit BMC Software, Inc.

FINANCE & INSURANCE Marianna Leonardi Wholesale Account Executive CMG

Kathy McEowen, EA Owner Jeannie Brown LLC

Franca Noto Vice President of Operations Fort Insurance

Mary Lewis Director of Tax Operations DTE Energy Company

Vivian McFalls, CIC, CISR, CPIW, PIAM Account Manager TIS Insurance Services, Inc.

Francis A. Nzeuton Vice President of Finance Advance Auto Parts

Suzanne A. Liberman Managing Director Marsh Canada Limited

Maura C. McInerney Chief Financial Officer MoeMac, Inc.

Colleen M. O’Connor, MBA Vice President, Treasurer The Duchossois Group, Inc.

Donna M. Littlepage, CPA Senior Vice President Carilion Clinic

Cindy Melton, CPA Owner, Certified Public Accountant Accounting and Business Solutions, Inc.

Grainne O’Connor, CPA Accountant, Mediator Kenneth O’Connor & Co.

Cindy Liu Loan Officer LoanOnTime

Pamela A. Merfeld Owner, Agent Insurance Sales Force

Jim A. Odlum VP of Investment Services, Financial Adviser Sovereign Bank

Michael Lloyd Material Damage Manager, AVP California Casualty

Charissa L. Messer Senior Vice President, Account Strategy and Agency Operations Executive Bank of America

Evelyn O. Ona Commercial Manager Parker Drilling Company

Linda C. Loughlin Underwriter Investors Bank Debbie L. Lucas Senior Vice President of Compensation and Benefits Canadian Imperial Bank of Commerce Sarah E. Lyons Group Managing Director Giles Insurance Brokers Ltd Roxanne Mah, CGA, ACCA Director of Finance Shepherd’s Care Foundation Angela E. Maher Managing Director Acumen Financial Partnership Ltd. Deborah A. Manger Corporate Controller Domino Foods Inc. Lori Lee Manley-Eagen Certified General Accountant Catherine Marangelli Vice President Santander Audra Marino, CPA, ABV, CFF Senior Manager of Advisory Services Marcum LLP Nancy L. Markl Vice President of Commercial Lines Rand-Tec Insurance Agency Inc. Liz Martucci Vice President of Finance Pitney Bowes Inc. Teresa C. Mason, CPA Managing Partner Collins, Mason & Company, LLP Kimberly Matthews Senior Marketing Director World Group Securities, Inc. Petros G. Mazarakis Facultative Reinsurance Director Aon Greece S.A.

Mary Michalopoulou Tax Partner Ernst & Young Victor H. Miesel Global Director, Practice Leader, Chief Economist Experis Finance Peggie Milane Director of Strategic Meeting Management Metropolitan Life Insurance Company Deborah Greger Miller Executive Vice President Mortgage Department Services, LLC Sharon Miller Vice President of Banking Information Systems Wilmington Trust Tammy Miller Compliance Manager Pennsylvania Housing Finance Agency Maja Morelli Director of Equity Derivatives Product Control for the Americas Credit Suisse Nicole Morgan President S&N Debt Solutions, LLC Breanne Mounter Director of Business Development Freedom 55 Financial Vijay Nadarajah Vice President Barclays Bank PLC Melissa Ann Neel Senior Associate Clear Channel Communications Angela L. Nichols Branch Manager Sterling Savings Bank Susan A. Nielsen Manager Mutual of Omaha Insurance Company Lokesh Nigam Vice President of Employee Benefits USI Insurance Services, LLC

Gabriella Testa Osso Senior Project Manager Societe Generale Karen Oudine, FLMI Director of Product Management The Prudential Insurance Company of America Nancy Oulton Vice President of Corporate Compliance Heritage Education Funds Inc. Stephanie Paillé, BA, B.Com., RHU Regional Sales Director Sun Life Assurance Company of Canada Matthew Paine Director of National Sales GWG Holdings Amaia Palacio Director and Global Head of Market Risk Projects Barclays Capital Julien Pantz Vice President Bank of America Merrill Lynch Amit V. Patel, CFO, CAO Chief Financial Officer, Spectrum Technology LLC Owner, Spectrum Construction Sunil Pathak Chairman Aburi Capital LIC Phyllis Pawlovsky Owner Personal Financial Care, LLC Suzanne Lorraine Peat Financial Consultant Investors Group Inc. Frank E. Percival Vice President of Retail Division CentralBanc Mortgage Corporation Denise L. Pope Executive Vice President Capital One Joy Prefer Cohen Director Legg Mason

317

FINANCE & INSURANCE Olivia Jane Prior Direct Tax Manager Honda Motor Europe Ltd.

Murielle S.G. Sand Vice President of Business Development AON Canada – Montreal

Sandra Tardif Giannou Manager of Liquidity and Collateral Management National Bank of Canada

Concetina “Connie” Procter Commercial Account Manager Prospera Credit Union

Sharon R. Scanlon Vice President, Large Market Business Leader Lincoln Financial Group

Roberta Tasson Vice President of Corporate Risk The MAGNES Group Inc.

Joy C. Przeczek Vice President of Risk Information and American Banking American Express Europe Ltd.

Rita Schaefer Chief Financial Officer ChartLogic, Inc.

Dolly A. Tate, CIC, CISR Commercial Lines Manager Fridrich Pinson & Rothberg Insurance Agency

Betty Harris Rainier Secretary, Treasurer, Financial Principal Beaconsfield Financial Services, Inc.

Roger H. Schmelzer President, Chief Executive Officer National Conference of Insurance Guarantee Funds

Tanya Tate Loss Mitigation Manager Huntington Bank

Lisa Ramos Gerbasi, PMP Director of IT Project Management UnitedHealth Group

Jennifer Schmittler Founder, Owner Innovative Financial, LLC

Carol E. Taylor Operations Manager Merchants Credit Corporation

Sandra K. Rapp Owner, Agent Rapp Insurance Service

Mary Schroeder Collections Manager Shell New Orleans Federal Credit Union

Jason Reis Owner Web Insurance Agency

Andrea L. Shumaker Procurement Sourcing Group Manager Assurant

Andrea C. Taylor-Whittaker Chief Executive Officer, General Manager, UWI (Mona) and Community Co-operative Credit Union Ltd. Managing Director, Owner, Exclusive Events

Jack F. Rhode, Ph.D. President American Family Home Loans

Cynthia Simmons Claims Representative State Farm Mutual Automobile Insurance Company

Stephanie Riccobono Registered Paraplanner® LJPR, LLC Donita P. Riley, MBA Director of Finance and Information Technology Sinai Temple Shirley M. Ritch Vice President of Energy Lending RB International Finance (USA) LLC Stephanie A. Robinson Regional Manager Cash Money/Check Plus Marlene Romanazzi Owner Marlene S. Romanazzi, CPA Marlene M. Romany Application Manager Andesa Services, Inc. Dana Lynn Ronk Linda J. Rougeux President Advocates For Justice Gina Rovello Manager AmeriHealth Casualty Yvette E. Rowan Vice President of Compliance Kentucky Spirit Health Plan Sarah Sagredo-Hammond Secretary, Treasurer, Atlas Electrical & Air Conditioning Services, Inc. Owner, DBA Financial Solutions and Real Estate Marketing Daniel Salinas, Ph.D. Economist and Transfer Pricing Director PwC

318

Thomas Singletary, CFP Associate Vice President Stifel Nicolaus Rita Sislak EMEA Treasurer GE Lighting Services Limited Eric Smith Chief Operating Officer Contemporary Healthcare Capital, LLC Kelley Southard Manager of Financial Planning and Analysis Aspen Technology, Inc. Priscilla Sowa Vice President of Client Onboarding and Invoicing ICAP Services North America LLC Sherry Speakman National Manager, Builders Marketing and Development TD Canada Trust David Spencer Corporate Vice President of Treasury Operations Excellus BlueCross BlueShield Roman Staszewski General Manager, Chairman of the Management Board Hamilton Sundstrand Poland Sp. z o.o. Nilynn Stearman Senior Accountant FPO Solutions Carla Stent Chief Operating Officer Virgin Management Limited Evelyn J. Stone Department Supervisor Insurance Inc. Tim Stroud Assistant Accountant Michael Serrapica CPA, PLLC

Melanie B. Tekirian Vice President Fidelity Investments Jo Ann Thibault, FSS Financial Representative, Agent Johnson Thibault Financial Strategies Leslie R. Thompson Senior Director, Internal Auditor The Shaw Group Inc. Adeline Thomson, CLU, ChFC, CHS Manager of Business Development SSQ Financial Barbara Tift Vice President, UK Service Centre Manager Chartis Insurance UK Limited Meaghan B. Tyndale Vice President of Commercial, Business Property and Casualty Insurance USI Insurance Services Heather Ulz Chief Operations Officer LifePro Financial Services, Inc. Tammy Valdez Senior Vice President of Member Services and Operations LifeLock Lisa Van Geem, CA, CPA (IL) Director of International Taxation & Strategic Treasury Descartes Systems Group Stephanie Vaughn Internal Audit Intern Columbus State University Craig S. Vogel Chief Executive Officer W Business Capital Todd Walker, CPA Chief Financial Officer The Sun Valley Group, Inc. Karin Wallström Director of Communication and Investor Relations Gunnebo AB

FINANCE & INSURANCE Dean W. Wantland Senior Vice President Stifel Bank and Trust

Sarah Westcott Chief Executive Officer, Certified Financial Coach Savannah Center for Financial Wellness

Kea J. Woodfill President Accurate Insurance Inc.

Shanti Ramsumair Warburton Interim Director of Operations American Express

Bernadette Willoughby Chief Operating Officer Kaupthing Singer and Friedlander

Mimi Yang Executive Vice President Advisors of America

Lori Wardell, MLLS, LOMA, CSM, Cert. APM Manager of Open Systems Support Bank of Montreal

Joi Wilson Vice President Star Risk Services, Inc

Lisa M. Yee Senior Vice President Wells Fargo & Company

Regan Watson, CA Former Controller SkyWest Energy Corp.

Julie M. Wilson Global Operations Director Temenos

Zulma Marquez Zak President Centurion Liability Insurance Services, LLC

Deborah Weatherford Vice President Edgewater Funding, Inc.

Kelly C. Wilson, AMP Mortgage Broker Invis Canada’s Mortgage Experts

Nancy Zhang Vice President Macquarie Holdings (USA) Inc.

Diane M. Weitz Director Ashlea Financial Planning Limited

Sarah Wood Senior Manager Ernst & Young

GENERAL LABOR Beth Ammazzalorso Owner Sunny Sunoco

Darren DeJoy Chief Executive Officer Elevator Advisory Group, Inc

Andrea Holland-Flores Business Manager First Rate Moving and Delivery

Mona Linn Anderson Owner, Operator Housekeepers of Austin

Margaret Deszcz Vice President Everest Snow Management, Inc.

Emma J. Hulit Co-Owner (Semi-Retired) BCFR

Gina Balderrama Owner TexSun Pool & Spa

Martha V. Diehl, MPP Acting Executive Director Institute for Canine Studies

Ivan Janovsky Director of Custodial Services Wagner College

An Baron Vice President Boomerang Recovery Corp.

Dennis Dionne Owner Dionne Executive Security

Rich Johnson District Chief St. Petersburg Fire and Rescue

Bobby J. Bennett Operations Manager ServiceMaster Recovery Management

Renie M. Duvall President, Chief Executive Officer EcoTech Recycling, LLC

Daniel W. Jolicoeur Roof Management Consultant, MJ Roofing College Instructor, Red River College

Wendy L. Blomley-Cassetta Owner Cassetta Critter Care

Tom Edwards Service Director Sunrise Chevrolet Buick GMC

Allie Korpesio Owner, General Manager, Interior Design Student Pug City Euroworks

Richard Francis Brogren Assistant Food Service Director Villa Scalabrini

Wendy Feliu Co-Owner Auto SuperShield, Inc.

Amy S. Lamer Owner Aggressive Cleaning Services Inc

Lisa E. Burns Owner Janitorial Services of TN

Pat Gallagher Owner, President Dog Dayz of California

Brenda Lockard Supervisor Bellisio Foods

James P. Campoli President Professional Turf Maintenance

Marilyn Gonzalez President Prestige Transmission

Peter Looije Project Facility Manager Looije Facility Management

Anthony T. Cangemi Director of Sales and Marketing in North America 1 Stop Facilities Maintenance

Judith R. Goodner Owner, Inspector Judy’s Termite Control

Amber Lopez Lasater Chief of Staff SEIU Nevada

Matt Connaire Chief Executive Officer Recyclo Ltd.

Rita Griego-Paselk Administrator Sonshine Services, Inc.

Mike Lord Chief Executive Officer Stirling Facilities Management Ltd.

Jean Cowan Property Manager Keyport Self-Storage

Anna Harasim President Anna’s Cleaning Service NY

Clarence N. Mayes Maintenance Support Clerk at Austin P&DC USPS

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GENERAL LABOR Thomas E. McClelland Facilities Manager WuXi AppTec

Christopher K. Prindle Journeyman Textile Cleaner, Owner, Operator Prindle’s Carpet & Upholstery Cleaning Services

Ria Tesselaar Vice President Fix A Leak

Antoinette Mitry Managing Director Innovation Air Conditioning and Building Services

Debbie Robinson Founder, Owner Funeral Home

Lisa Torkkola Owner Express Security

Harry A. Molina Part Owner Elite Parking Services

Kristie L. Roche President AAA Fire Protection, Inc.

Mechelle A. Weaver Chief Executive Officer Spirit of the Ride Inc.

Dennis Morgan Maintenance Supervisor City of Cape Coral

Brian K. Rose Owner Hernando County Equipment Services LLC

Charmaine Wilkinson Co-Owner Wilkinson Farm

Rosa M. Nicklaus Chief Executive Officer, Founder Chayce Critical Facilities Cleaning

Stephen E. Saslafsky Project Manager of Sales Connecticut Tank Removal

Robert Lee Wright Dietary Self Regional Hospital

Mike Nuzzolo Home Inspector, President Homeprobe Inspections, Inc.

Roxanne Scrooby Founder, Chief Executive Officer Roxanne’s Cleaning Inc.

Callum Yates Managing Director, Chief Executive Officer KCE FM Limited

Ernest G. Petrin Communications Supervisor Concord Fire Department

Evan Siddall Rigger, Fitter Lodge 359 (Union)

GOVERNMENT & MILITARY Julie Allen Aldrich Special Assistant to Commissioner Reed Monroe County

Andre L. Brown Deputy Assistant Commissioner NYC Department of Citywide Administrative Services

Bonnie L. Freeman Deputy Treasurer Oakland County Treasurer’s Office

Nora Alpizar, CFAAMA Chief, Health Benefits North Region U.S. Air Force

Carol Anne Bundy Chief Executive Officer Human Futures Foundation, Inc.

Stacy E. Gerlich, MA Captain of Paramedic Community Emergency Response Los Angeles Fire Department

Shantelle D. Arsenault Customer Service Manager Government of Saskatchewan

Marlene Cheatham Office Manager Westchester County Parks Department

Anna L. Gerow Volunteer Alamance County Democratic Women

Normand G. Audette Executive Aide to Mayor City of New Bedford

Dolores Marie Cobos, MBA Configuration and Data Analyst L-3 Communications Holdings, Inc.

Veronica Grace-Schubert Chief of Staff 30th Legislative District

Sharon Auguste Senior Policy Analyst Canada Border Services Agency

Kristina J. Cornwell Operations Officer U.S. Army

Julie C. Beck Senior Guidance Counselor U.S. Army

Joya C. De Foor, CGFM, CTP Former Chief Financial Officer City of Atlanta

Karen L. Griffith Primary Assistant Instructor, The Army Inspector General School U.S. Army

Pia Bejar-Enrique Senior Manager BC Public Service

Deborah A. De Veau Bottomley Disability Care Manager, Veteran Service Officer Monmouth County, New Jersey

Torey L. Bell Sr. Mayor Town of Doddsville

Kandi M. Dietrich, MAC, SW Chief Master-at-Arms, Instructor U.S. Navy

Mary Ellen Bench City Solicitor City of Mississauga

LaShawn K. Dobbins Manager, Disabled Veterans Affirmative Action Program U.S. Office of Personnel Management

Julia C. Bridges Manager of Court Operations City of Toronto

Terri Lynn Engels Sales and Service Associate, Clerk USPS

Beverly Brooks Summers, MBA Accountant U.S. Department of Agriculture

Angela Fox Director of Estates and Procurement Consumer Focus

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Valerie L. Guevara Air National Guard Fleet Manager Air National Guard Readiness Center Luette M. Guilmette Business Manager Picatinny Arsenal Timothy S. Hanson Director of Public Works City of Rockford, Illinois Jenny D. Haruyama Assistant Budget and Finance Director Town of Los Gatos Christopher Hull Director of Community Development Town of Hamburg, New York Maria del Carmen Julve Consejo de Supervigilancia de Fundaciones Ministerio de Justicia

GOVERNMENT & MILITARY George D. King Special Assistant to the Speaker California State Assembly John P. Klatt Strategic Planner, Analyst U.S. Air Force Kenneth C. Klothe President, Chief Executive Officer Trident Star Global LLC Tammy M. Lang Chief Warrant Officer, Officer Strength Manager U.S. Army Lt. Col. Hillary A. Luton Public Affairs Officer U.S. Army Forces Command Donna L. Magee-Gemba Executive Administrative Assistant 407th U.S. Army Field Support Brigade Lt. Col. Srikant Mantravadi Officer U.S. Air Force Matt Moran Regional Records Coordinator Government of Alberta Jo-Anne C. Munroe, MS Director Alexandria Department of Emergency Communications Michael Neitzel Officer U.S. Air Force Sue Nicholas Councillor, Cornwall Council College Lecturer, Truro and Penwith College Jennifer C. Nolan Deputy Director, Internal Review U.S. Army Reserve Command

Wanda S. Nolt, MSW, LCSW-C Program Manager of Policy and Procedures Maryland Department of Human Resources, Baltimore City Department of Social Services

Dolores G. Smith Vocational Rehabilitation Counselor U.S. Department of Veterans Affairs

Margaret H. Oâ&#x20AC;&#x2122;Connor, CCM General Manager The Womenâ&#x20AC;&#x2122;s National Republican Club, Inc.

Kimberly A. Smith Analysis Officer United States Department of Agriculture Food Safety and Inspection Service

Elizabeth D. Olmo Director of Strategic Analysis and Requirements U.S. Department of Homeland Security

Leah Soroka Director of S&T Foresight and Science Promotion Health Canada

Sharen Osinchuk Regional Project Manager Government of Alberta

Jerry Stabley, AICP Director of Planning and Development Pinal County

Felix Nevarez Padilla Food Server, Sergeant U.S. Army Reserve

Capt. Loletta Taylor, RN, BSN Flight Commander, Nurse Manager U.S. Air Force

Emil Petrunov Chief of Aviation Safety United Nations Department of Field Support

Cidney M. Thomas Support Service Assistant U.S. Department of Defense

Keith P. Quinn Outdoor Recreation Manager Dyess Base, U.S. Air Force

Ann Vick Regional Manager LA Office of Juvenile Justice

R. Ty Ragsdale, GS15, USAF Director, System Program Officer U.S. Air Force

Donna L. Warner Defense Acquisition Specialist Hanscom Air Force Base

Col. Joy Ream Deputy Director, Reserve Affairs U.S. Army Medical Commission

Cynthia M. White Chief Patients Rights Advocate County of San Bernardino

Renee R. Richardson, CDR, USN Deputy Director of Intelligence and Information Operations and Cyber OSD Reserve Affairs for Readiness, Training and Mobilization

Michael Williams Special Events Coordinator City of Columbus, Ohio Division of Fire

Annette E. Rogers, PHM Asset Manager Portland Housing Authority Fernando Santos-Ramirez, DBA Financial Analyst, Actuary Puerto Rico Office of the Commissioner of Insurance

Maj. Tiffany C. Williams Executive Officer U.S. Army Thuan T. Wright Staff Action Control Officer U.S. Department of the Army Wendy Snell Yeldell Colonel (Retired)

HEALTH & WELLNESS Dr. Sheila Ahmadi Endocrinologist University of California

Martha C. Allega Counselor Rediscover

Karen Babos, DO, MBA Chief Medical Officer, Complex Medical Conditions OptumHealth

Cynthia C. Alder Health Information Management, Medical Records Manager University of North Texas Health Science Center

Junko T. Allen Practice Manager Sumter Eye Center

Ildiko Eydie Bakos, DDS, MSD Owner, President, Endodontist Endodontic Associates

Carolyn H. Anderson, MD Doctor (Retired)

Dr. Elizabeth Barhydt President Loving Life Corporation

Michelle Aldous Chief Executive Officer Constructing Better Health Grazia Aleppo, MD, FACE, FACP Doctor Endocrinology Practice for the Northwestern Medical Faculty Foundation William F. Alexander, MD Physician, Nashville Gastro Consulting Medical Director of the Endoscopy Lab Baptist Hospital

Maxine M. Anderson, MD Trauma and General Surgeon Maxine M. Anderson, MD, Inc. Tunde Araneo Central Scheduling Coordinator Hospice of Palm Beach County Agatha F. Asonganyi Administrator, Director of Nursing Credence Home Health Services

Kathleen M. Barry Assistant Nurse Manager Veterans Administration Jean Barske, MBA, P.T. Director Parkview Hospital Michael W. Barsom, MD Executive Director Metropolitan State Hospital

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HEALTH & WELLNESS Myra Bastidas, MD Pediatrician Kaiser Permanente Medical Group

Deidre Burton, MD Pediatrician Metropolitan Pediatrics, LLC

Randi R. Cornelio Accounting Manager Continuum Health Services

Semira Bayati, MD, FACS Plastic and Cosmetic Surgeon

Anne R. Buss Consultant, Interim Staff The Greeley Company

Jeanne Marie Coulehan, CNM, MPH Midwife, Clinical Practice Manager Columbia University College of Physicians and Surgeons

Sandra Beasley, RN Clinical Supervisor Maxim Healthcare Services, Inc. Luis Gabriel Beltran Garcia, MD Nephrologist Iowa Kidney Physicians Joelle Bini Director KidsCare Institute, Inc. BreAnna L. Bird, RN Sarah Clegg Blakley National Call Center Manager Foundations Recovery Network Jennifer Boisture, MD, JD Self-Employed Psychiatrist Irene Bokser, DDS Periodontist Precision Periodontics Angie Bolanos Managing Director, Case Resolution Specialist Bolanos Associates, LLC Comprehensive Therapy Solutions

Wendy Byrd-Meldrum, Ph.D. Owner GROW Strategic Life Interventions Debbie L. Callander, LBSW, LNFA Health Care Administrator Bender Terrace Dr. Lydia Caros Chief Executive Officer Native American Community Clinic Melody L. Carter Counselor Campbell County Memorial Hospital Catherine M. Cartmill-Kennedy, LPN Licensed Practical Nurse Kanawha Hospice Care Aparna Chakravarty, MSEE Business Manager Pulmonary and Critical Care Consultants of Jacksonville

Dr. John V. Courtney Director JVC Radimaging LLC Fran J. Coyne Director of Sales and Occupational Health Services Solantic Sara A. Crique Program Director Montefiore Medical Center Melanie A. Crites-Bachert, DO Doctor of Osteopathy The Center for Menâ&#x20AC;&#x2122;s and Womenâ&#x20AC;&#x2122;s Urology, LLC Anne Cronin Craniosacral Therapist, Educator, Owner Annapurna Craniosacral Therapy Clinic Kathleen C. Cruz Activity Director, Author NHC Healthcare, Rossville

Sandra Chandler Registered Nurse Provena United Samaritans Medical Center

Sonia Elizabeth Cullington Company Director WOW Fitness

Ed Bolton President Nexus Medical Consulting

Leslie L. Chastain Director of Sales COPD Services

Yvonne D. Dailey, CPC, CPC-I Business Owner Dailey Billing Services Inc.

Michele Bonvie, RN, CCHNC Nurse Manager VON Canada

Paulette Chatman, CPA, CSA President Always Best Care NW Morris

Gabriela Davila-Loaiza, MD Head of Clinical Operations Pfizer Inc.

Sheila Bouler, NP, MSN, RN Psychiatric Nurse Practitioner

Kelly M. Choi, MD Vice President of Innovation and Customer Solutions QuantiaMD

Heidi F. Deblock, MD Adult Critical Care Physician Albany Medical Center

Betsy H. Cohen Founder, President Whole Health For Men and Women

Donna M. Dello-Stritto, RN Registered Nurse Auburn Memorial Hospital

Regina N. Coleman, MD, FAAP Medical Doctor Phillips Medical Group PC

Linda E. Deptula, BA, RT(R)(M) Owner, President Crk Solutions, Inc.

Lori Collins, RN Registered Nurse Bridges to Health

Donna L. Derouchie, RN, BSN, MBA Health Care Administrator

Kristen M. Bovee, ND Owner, Naturoapthic Medical Director Peninsula Naturopathic Clinic Laurie Bowen Social Worker, Psychotherapist Arts For Life Psychotherapy Nancy Jenene Bowman, LMT Owner NJBowman Massage Therapy Michelle Braun, C.Ht. Certified Medical Hypnotherapist, Certified Transformational Coach Manifest Intent Stacey H. Brill, MS, CCC-SLP Speech Language Pathologist Gulf Coast Medical Center Lee Memorial Health Systems Jeannie Brooks Director of Clinical Affairs Pathfinder Therapeutics, Inc. Sue R. Bucina Registered Nurse Florida Department of Corrections Gillian Fleming Burgoyne, RN, MS Lead Specialist Nurse Practitioner Suffolk Mental Health Partnership NHS Trust

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Kyna J. Cone, BSN, RN Registered Nurse Aureus Medical Travel Nursing Melissa Conti Licensed Psychologist Berkshire Psychiatric Trish Ann Cooley, RN Owner ReNew Medical Laser and Skin Care Aesthetics Inc. Sarah E. Coombes Head of Integrated Governance Mid Cheshire Hospitals NHS Foundation Trust Jacqueline R. Coombs Registered Nurse UMass Memorial Medical Center

Dr. Unnati Desai General Practitioner, Aesthetic Physician Urban Aesthetix Clinic Ltd Cornelia Diaz Account Manager, Clinical Specialist Philips Melissa Diaz, DC Chiropractor Northeastern Chiropractic Dawn DiCicco, LCSW Clinical Director Lifeskills South Florida Sarah Hogan Dillon Vice President of Clinical Operations, Chief Quality Officer Regional Care Hospital Partners

HEALTH & WELLNESS Margaret M. Dobkowski, OT Chief Executive Officer Margeliz Center Social Adult Day Program

Patricia F. Frisch, Ph.D. Pastoral Counselor, Author, Public Speaker Practical Theology LLC

Janene E. Hampton Licensed Massage Practitioner, Owner Auzmoki Massage LLC

Mari Dodge, NREMT-P, I/C Emergency Medical Technician, Paramedic Instructor, Coordinator Louisiana State Penitentiary – Angola

Roz Fulmer Chief Executive Officer Making a Difference Today!

Sylvie Hampton Managing Director Tissue Viability Consultancy Services

Celine Fynes Vice President of Client Management MedSynergies, Inc.

Celeste Harris-Hendy Registered Nurse Washington Hospital Center

Preety Gadhoke Ph.D. Candidate Johns Hopkins Bloomberg School of Public Health

Deborah Schram Haywood Vice President of Long-Term Care McKesson Corp.

Shunta Garcia Medical Support Clerk, Licensed Practical Nurse VA Castle Point Hospital

LaShawna B. Heflin, RN Co-Owner, Registered Nurse Trinity Staffing Resources, LLC

Dena L. Garrison, RN, BSN Utilization Review Nurse, CareOregon, Inc. Chief Executive Officer, Big G Trucking LLC

Kathy D. Hill Former Histology Supervisor University Health Care System

Joel C. Gelbman, DDS Prosthodontist Livingston Dental Associates, PA

Kenneth L. Hill Jr., MD Neurosurgeon Emory Clinic Neurosurgery

Paul Gilbert Jr., MD Child, Adolescent and Adult Psychiatrist

Vicky Lynn Hollenweger Founding Member Success Solutions, LLC

Diana Doherty, RHN, CR, CYI Owner Your Wellness Coach Charles L. Dolan Manager TransCare Corporation Juliet Droog Midwifery Manager Leiden University Medical Centre Christine Dumontet, RN President Travel Health Assist Orianna Ellison, RD, LDN, E-RYT Co-Founder, Nutrition Expert Thrive Nutrition Boston Lauren Elson, MD Physician Spaulding Rehabilitation Hospital Rodrigo B. Erlich, MD Director of Medical Oncology Geisinger Health System Sherese D. Ezelle Mental Health Case Manager City of Seattle Shannon C. Fahy, MSW, LCSW Therapist Specialty Counseling and Consulting Dr. Joyce B. Farah Dermatologist Farah Dermatology and Cosmetics Nelly Farnoody-Zahiri, Ph.D. Licensed Child Psychologist Peace Learning Parenting Lynn Fetters Owner Assuage Case Management Bonni R. Fields, LCSW Psychotherapist Santiago J. Figuereo, MD, FAANS, FACS President, Chief Executive Officer Miami Neurological Institute Sheila R. Fischer Registered Nurse Indiana University Health Care Michael Fisher, MD, Ph.D. Physician Atlanta Center for Dermatologic Diseases, P.C. Dr. Soraya Dinari Fletcher Chief Executive Officer Amcare Universal Healthcare Clinic, PLLC Dr. Deirdre A. Foudy Physical Therapist

Rae Ann Goldberg, MA, MFT Child and Family Therapist, Early Childhood Mental Health Program Private Practitioner, Rae Ann Goldberg, MA, MFT

Erin J. Huddy, RD Consultant, Registered Dietitian, Owner The Nutrition Connection, LLC

Martin Jay Golloub, LCSW, BCD Psychotherapist Martin J. Golloub LCSW and BCD

Sarah Hunsucker Registered Nurse NursesRx

Karina Gonzalez Registered Nurse The Methodist Hospital

Diane M. Jackson Occupational Therapist HCR Manor Care

Beth Grant, RN EMR Training Analyst University of California, San Francisco

Sepora Mayim Jacobson Educator, Dance-Movement Therapist MSI: Milman Sisters Institute: Creative Therapies

Christina Grassi, NP-C Nurse Practitioner Long Island Nephrology Consultants

Nanci D. Jenkins Physician Assistant Urgent Care of Connecticut

Gina Greco-Tartaglia, MD Family Physician Gina Greco-Tartaglia, MD, PC

Donna V. Jensen, RNC-NIC, PHN, BSN Registered Nurse, Neonatal Intensive Care Unit Dignity Health / Mercy Hospitals of Bakersfield

Lucinda T. Green, Ph.D. Transpersonal Counseling Psychologist Lucinda Green Psychotherapy

Joanne M. Johnson, Ph.D. Certified Holistic Health Consultant Karen Johnson Director of Social Services Saints Joachim & Anne Nursing and Rehabilitation Center

Rhonda H. Greene Proprietress, Personal Trainer, Health Coach Author Body-in-Balance Wellness & Fitness Studio Sandra H. Grigg, Ph.D. Owner, The Living Naturally Store Professor, East Carolina University Yvonne Griggs, RPN Chief Executive Officer Alert Best Nursing & Home Care Anne Guigou, MD, MBA Employee Baxter Mine Gurgun Clinical Operations Field Manager Abbott Vascular

Cheryl Denise Jones, BS, PT Owner, Director Key To Recovery Therapy Services, Inc. Jane M. Jones Executive Director of Organizational Excellence Oaklawn Hospital Lisa Montrell Jordan Independent Business Owner Jordan Sports and Fitness Colleen Jorgensen, C.A.T., D.O. Osteopathic and Athletic Therapist, Pilates Instructor CORE BASICS Centre d’ostéopathie et de Pilates

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HEALTH & WELLNESS Nicole M. Jorgensen, ADN, BSN, MSN Clinical Educator University of New Mexico Hospital

Robert C. Kollmorgen, DO Orthopedic Surgeon, Lieutenant Commander Navy Hospital Camp Pendleton

Michael L. Mason Biomedical Equipment Technician Roche Diagnostics Corporation

Sue Kalicinska Acupuncturist, Health Practitioner, SuzyKal Ltd Clinic Director, Shenshakti Ltd

Sybil Kramer, MD, PMBA Medical Director Hallmark Health Medical Association

Thomas Owen Mason, MD Radiologist Southtowns Radiology Associates

Sarah Cruz Kasasa, B.Sc., M.Sc., Ph.D., BDS Dental Surgeon Smile A Moment Ltd.

Tamara Kurmanalieva, MD Board Certified Family Physician Tumesh for Optimal Health

Mary Lynn Massonne Family Nurse Practitioner Hudson-Mohawk Pediatric and Adolescent Medicine

Michele Kaufman Director of Executive Services SkilledHealthcare, LLC

Charlyne Rene Kuykendall-Brown Lead Business Intelligence Developer Cambia Health

David A. Mathieu Director, Chief Operating Officer Group Pro Health

Sunita Kaul Executive Consultant, Owner Medical Business Solutions

Kiran K. Lal, Ph.D. Speech Language Pathologist RehabCare Group East, Inc.

Sara Kavana Founder, President Global Treatments

Lisa L. Lanari Director of Rehabilitation Services, Clinical Therapist Colorado Mental Health Institute at Fort Logan

Dr. Carole M. Matlen Senior Psychologist Supervisor, California Department of Corrections and Rehabilitation Psychologist, Breaking Barriers, Inc.

Premila Keating, RMP Registered Mobile Massage Practitioner Stress Not On-Site Massage Rebecca Kelly Director International SOS Orna Kempler-Azulay Founder, President Abington Speech Pathology Services, Inc. Margaret Susan Kepich, MD Dr. Arlene V. Kevonian Psychiatrist Amir Khan, MD Physician Berkshire Medical Center Paul T. Khoury, MD Director of Radiology White Plains Hospital Marvin C. Kidwell, MS, LPCC Director Counseling Associates of Lexington, KY Diane Kiel Certified Hand Therapist, Occupational Therapist Tucson Orthopaedic Institute Selamawit Kifleyesus, NP Registered Nurse Park Nicollet Deborah Kilday Promoter Visalus 90-Day Challenge Elizabeth W. Killebrew, MD, FACOG, CCD, NCMP President, Senior Partner Southern Crescent Women’s Healthcare Pamela A. Kiser Chief Executive Officer CPR Lifelines and Distributions, LLC Jacki Kish, C-Pod (I) Owner, Podologist The Sun Deck Cynthia A. Kocsis, MD, FACS General Surgeon Kocsis Surgical Services

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Jane Lancaster Reeves, RN, BSN Staff Nurse, Brian Care Center Owner, Chief Executive Officer, Capricorn Legal Consultation Linda J. Lapalme, MRT Owner, Operator Medical Imaging Embrun – Casselman Sharon L. Lash, BSN, MA, MPH Registered Nurse Consultant Centers for Medicare and Medicaid Services Dr. Patricia Lechten Veterinarian, Practice Owner Allandale Veterinary Hospital Lucia J. Lee Owner Lucia’s Health and Beauty Belinda Leventhal Clinical Director Seafield Center Rita M. Lewis Veterinary Assistant Banfield Pet Hospital Dawn Huser Lindeman, Ph.D. Nationally Certified Counselor Christopher & Associates Evaluation & Counseling Center Kristina Lockwood Owner, Massage and Sports Medicine Therapist KCL Massage Therapy Carol L. Losch Nursing Supervisor Serenity Hospice Care Heidi Hays Lutz, CRNA Nurse Anesthetist Carolinas Medical Center-Pineville Annette Lynne Mackey Registered Nurse Pinnacle Health System Stephen C. Malamud, MD Oncologist Beth Israel Medical Center

Geraldine P. Matus, Ph.D. Chief Executive Officer, Dean Justisse Healthworks for Women Tara Bishop Mazanec Personal Trainer, Holistic Health Counselor Soar to Health, LLC David McClenaghan, M.Sc., MBA, MCMI Chief Executive Officer Hospice of the Good Shepherd Sheri McCluskey Executive Director, Owner Malaspina Community Resource Services Ltd Susanna Antonia McColley, MD Physician Children’s Memorial Hospital Joe-Anne McCue Director of Diagnostic Imaging William Osler Health System Michael McFarlin Registered Nurse Katherine McHugh Executive Director, Founder Cape Cod Center for Well-Being, LLC Regina Y. McKinley Revenue Cycle Field Liaison LHC Group, Inc. Valerie A. McMorris Medical Consultant for Egg Donor Recruitment, Owner Donor Services of New York Candice McPherson Owner T-Zone Oakville Dina Mei President, Director Pilates Bodies by Dina Diane M. Merwarth Senior Physical Therapist University Medical Center Brackenridge Jada D. Mikeska, MA Manager UT Southwestern Medical Center Rebecca Mills Principal, Applied Research Premier, Inc.

HEALTH & WELLNESS Abigail Mina Registered Nurse Quincy College

Sharon C. Perry, WHNP, BC, WCC Nurse Practitioner Kaiser Permanente

Nargis Raza Proprietor, Manager Osteopathic Health Centre

Maureen Minnehan Jones Registered Nurse, Guided Imagery Practitioner Healing Gifts Services - Maureen Minnehan Jones

Dr. Karl G. Petrie Chiropractic Physician, Certified Strength and Conditioning Specialist American Health and Wellness Center, P.C.

Christiane Reinstrom Bio Energy Therapist Joyful Living

Shelly Monnens, MSN, FNP Director of Clinical Services EO2 Concepts Christina K. Montalvo, M.S. Operations Manager Guideline Central Ellen M. Moser Executive Director Kaiser Permanente Constance A. Murphy Vice President Mercy Hospital & Medical Center Lily S. Nehring, MSN, BSN Registered Nurse Gulf Coast Medical Center Diana Nelson, MBBS, MPH Program Director Sherbourne Health Centre Linda Nelson, CPC Director of Reimbursement Operations eCardio Diagnostics LLC Dr. Kenneth Neuburger Emergency Medicine Specialist Thomas Jefferson University Hospitals Marty Kyle Norman Executive Director Call-A-Nurse.com Nicole Oliver, MD Obstetric Gynecologist Fem Care Medical Associates Nelson C. Onaro, DO Medical Director Medical Clinic of McAlester Robert W. Orr, MD President California Coastal Cardiology Gary L. Osborn, DO Physician Hometown Urgent Care Christel E. Osterstrom Vice President of Health Care Operations Carena Inc. Dr. Christine Paoletti, MD, FACOG Doctor Christine Paoletti M.D., Inc Prakash B. Patel, MD, FCCP, FAASM Doctor Smyrna Pulmonary and Sleep Associates, PLLC Dr. Robert F. Pennino Owner, Chiropractor Healing Hands of Boca Dr. Rachel A. Perlitsh Orthodontist Wilmington Orthodontics

Dr. Bradley J. Phillips Physician, Surgeon Swedish Medical Center Deborah Phillips Chief Executive Officer, Founder Rapid & Secure Ltd. Andrea Diane Philo, Ph.D. Chief Operating Officer Reflections for Healing Lucy Bon Pignatelli Studio Owner, Certified Fitness and Youth Trainer Dynamic Body Works Personal Training Studio Kristina L. Pirollo-Ketchum Manager Mary Washington Healthcare Harriett M. Pitt President EPIC Management Group, Inc. Steve K. Plaugher General Manager, Chief Operating Officer Perkins Healthcare Technologies Beverly Podulsky President Oilfield Medical Services Inc. Gerald M. Pohost, MD Professor, Keck School of Medicine, Viterbi School of Engineering, Loma Linda School of Medicine Physician, Westside Medical Imaging Chari J. Pollard Chief Physique Transformer Phenomenal Physiques Fitness Rachael C. Pontillo, BS, LE, CHHC Founder, Holistic Health and Image Coach Published Author Holistically Haute, LLC

Helen Remotti, MD Assistant Professor Columbia University Lynn Reynolds Customer Service Representative for External Logistics Fletcher Allen John Richmond Jr., Ph.D., CHT, RRT President, Chief Executive Officer Richmond Hyperbaric Medicine Diane Ridgway, MBA Chief Executive Officer East Lancashire Medical Services Suzanne Roberts, DC Owner, Chiropractor Broadstone Chiropractic Jodene Robertson, HT(ASCP)QIHC Pathology Supervisor Saint Agnes Medical Center Cynthia Romero Registered Nurse Our Lady of Lourdes Johanna Lynn Rosenthal, MD Doctor Gillian Ross, MD, Ph.D., FRCR Consultant, Clinical Oncologist Ross Oncology Research Liza Wysong Rudolph Internal Medicine Veterinary Technician VCA Specialty Hospital of Newark Susan M. Ruffner Supervisor of Day Surgery Denton Regional Medical Center Colleen Russell, MSN, RN, BC Nurse Informaticist Memorial Hospital

Jo Potter Area Director SonoSite

Sheila Sailsbury Chief Financial Officer Holistic Pain Management

Chunjai Lee Powell Clarkson, MD Self-Employed Physician Willem S. Pretorius Regional Director Alere

Jody L. Samuelson, RN Emergency Room Registered Nurse Lakewood Regional Medical Center Nelson D. Sanchez, MD

Diane G. Price Founder, President Aid and Assist at Home

Terri J. Sanders Manager of Strategic Communications and Client Development AIM Specialty Health

J. Andrew Probolus, MD, FAAFP Hospice Physician, Fellowship Director Hospice of Lancaster County

Rebecca Sandu Owner Jacksonville Home Care

Lisa Raggio-Kimmins Performer, Life Coach Practical Wisdom Therapy

Veronica Sauro Owner, Marketing Director Nurse Next Door â&#x20AC;&#x201C; Vaughan

Philis D. Ransom, MD Physician Woman to Woman OB/GYN

Jennifer M. Schafer, Ph.D. Managing Director Cancer InSight, LLC

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HEALTH & WELLNESS Heidy Ingrid Schmidt Owner Re-Gain Healthcare Accessories

Brittany Olivia Starrett, RN Registered Nurse, Patient Safety Liaison Central DuPage Hospital

Mary L. Travis, MA IS Director Salem Memorial District Hospital

Glenn V. Schmidt, DDS Owner Riverbend Dental Center

Mary E. Steinberger Registered Nurse, Certified Resident Assessment Coordinator, MDSC David Place

Kathryn Truitt Self-Employed Clinical Psychologist

DeeAnn Schmucker Licensed Clinical Social Worker, Health Care Consultant, Innovator DeeAnn Schmucker and Associates

Linda Stephens Chief Executive Officer Habitat Health Consultancy

Connie Schottky-Osterholt, Ph.D. Psychoneurologist Schottky and Osterholt Consultancy

Susan L. Sterud, M.T. Massage Therapist, Owner Sensitive Touch Massage

Diane Sclafani Registered Nurse Clifton Elks Adult Training Center

Sarah Stickel Owner, Director Visiting Angels

Denise B. Seastrunk, RN, Ph.D. Clinical Nurse Specialist Counseling into Wellness

Karen Streets Owner Monti Eligibility & Denial Solutions, Inc.

Lily C. Seed Spa Director, Owner ReVita Medispa

Lori Striblin Director of Nursing Columbus Regional Healthcare System

Sherry Shaban President Entrainement Be Training Inc.

Jacqueline M. Suarez Founder Mini-Me Therapy Partners, Inc.

Neda Shah-Hosseini, DMD, CAGS Prosthodontist, Co-Owner Brookline Dental Center

Harold G. Sutton Jr., MD Associate Professor (Retired) University of Chicago

Sabrina Shands-Peoples Certified Personal and Aerobic Trainer Petersburg Family YMCA

Suzanne D. Swica Owner, Director of Clinical Services The Laser Generation, Inc.

Patricia F. Shanley, RN Director of Hospice Services Rockingham VNA and Hospice

Sandra L. Swing, DDS Doctor of Dental Surgery Perfect Teeth

Clea Cather Shannon, CHHC, AADP Founder, Owner Eat Inspired Today

Daniel G. Tailleur Jr., MD Family Practice Physician Conejos County Hospital

Thomas M. Shimshak, MD Interventional Cardiologist Wheaton Franciscan Healthcare

Valerie M. Taylor, RN, BSN Educator, Senior Placement Specialist South Texas Alternative Choice

Tracy Simcoe Critical Care Manager Victoria General Hospital

Elaine Taylor-Whilde Chief Executive Officer Nine Health CIC

Gina Rachael Simpson Director Colorado School of Healing Arts

Samuel D. Teitelbaum, EMTP, C-PED Chief Executive Officer, President Teitelbaum Pedorthics

Anne M. Smith Spiritual Educator Help for the Healers

Katherine L. Thomas, DDS Dentist Katherine L. Thomas, DDS, PA

Jane B. Smith, MS, LMFT Owner

Gigi S. Thompson Director, Owner Griswold Special Care of Greater Rock Hill

Toni L. Smith Licensed Massage Therapist Restoration Body Massage Laura Anne Stalman Owner, Registered Mobility Aid Baby Boomerâ&#x20AC;&#x2122;s Private Mobility Health & Concierge Angela Starling, RN Recovery Room Nurse, Excel Surgical Center Recruiter, Career Circle President, Elite Picnic Backpacks

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Lesley A. Thompson Director of Operations Childrenâ&#x20AC;&#x2122;s Medical Center Dallas Lois Thompson, CLC Owner, Operator Quantum Balance Erie Deborah Timmons Wadsworth, MD Physician, Radiologist West County Radiological Group, Inc.

Jennifer L. Truscott Vice President, Claims EmblemHealth Gladys Tse, MD Obstetrician, Gynecologist Medical Clinics of North Texas Gloria Turck Self-Employed Sonographer Rosemary L. Tyger Catalina Uribe-Kling MFT Candidate, Marriage and Family Therapist Intern California Pacific Medical Center Cherilyn J. van Berkel Specialist, Transitional Care and Discharge Planning Hamilton Health Sciences Donna Marie Veronelli Manager of Operations Alliance Health Care Connie J. Via Cardiovascular Clinical Data Coordinator Baptist Hospital, Inc. Linda Krogstad Wagner, RN Chief Executive Officer Rampart Group, Inc., DBA Senior Care of Brevard Molly H. Wagner Physician Assistant Student Franklin Pierce University Holly Waller President Harmonix Diagnostics LLC Selgerian Walton, AMT, ASCP Medical Technologist Charlie Norwood VA Medical Center Stacey E. Watson, MD Vice President of Clinical Care Integration Borgess Health Anita Howe Waxman Founder, Director, Executive Vice President Self Health Network Janalee Weaver Mental Health Therapist Catholic Charities of Wayne County Averil Weir Pediatric Resident Harlem Hospital Center Marcus Whitman Jr., MD Medical Consultant Medical Evaluation Services P.C. Lisa Wilson Founder, Director The Raw Food Institute Lynn Wilson Area Vice President of Operations Senior Home Care, Inc.

HEALTH & WELLNESS Cynthia Wingate-Friedl, MA, LMHC Owner, Psychotherapist Cynthia W. Friedl, LMHC, LLC Julie Wright Managing Director Wright Care Homes UK Ltd. Katherine Wright Davis Senior Vice President of Development Palmetto Health

Elizabeth M. Yogerst, DVM Lori J. Young Physician Assistant Allied Medical & Rehabilitation, PC

Irina V. Zasimova, Ph.D. Business Owner Acupuncture for Life

Linda Whei-Lin Yueh, MSPT President, Acupuncture Physician Yueh Healthy Center, Inc.

HOSPITALITY & LEISURE Dija Andrea Amer Owner Taco Chulo

Kayrin C. Coddington Regional Chef Holiday Retirement Corp.

Silke Eze, CTC Owner, Travel Agent Global Destinations

Sherman D. Argenbright Manager, Owner Les Cheveux Salon Inc.

Jeanne Colombo Vice President of Supplier Relations Passport Online

Dr. Sharron K. Faff Owner Kona Marathon and Family Runs

Elida Arias Catering Sales Manager Fontainebleau Miami Beach

Brenda Milner Cornelius Owner Milner Pilates Studio

Karen Fasulo Owner, Operator Treat Yourself Cakes & Catering

Louise Austin Owner, Stylist Vivid Hair Studio & Esthetics

Jacqueline Couture-Brisdon Owner, Manager Beauty by Jacqueline & Co.

Judy R. Fernandez Events Coordinator, Designer Jae Rae Productions

Debra Banks Owner Rivet Cycle Works, LLC

Joanne C. Cowan Owner, Operator Cycle-Inn Bed & Breakfast

Karan Fischer Professional Chef, Owner Karan’s Harvest Kitchen, LLC

Stephanie Barron Owner, Personal Trainer, Sports Coach Barron Fitness

Jason D. Crafton Head Men’s Basketball Coach Nyack College

Isla R. Fox Owner Hot Shot Cues

Glen A.V. Beache Chief Executive Officer SVG Tourism Authority

Susan Crozier Director, Reflections Director, Wig Angels

Ileana M. Fraga Director of Land and Hotel Services Prestige Cruise Holdings

Lillian E. Boyce Chief Executive Officer, Owner, Turks & Caicos Airport Hotel Chief Executive Officer, Owner, Carambola Grill & Lounge

Trish Curtin-Tantleff Hotel Cashiering Manager Trump Entertainment Resorts

Bridget E. Gallagher, CITM, CTG Certified International Tour Director A Tour Away

Jennifer Danyliw

Alexandra N. Braidford Operations Manager, General Manager Red Pine Inn & Conference Centre

Barbara A. Dauth Training and Technical Color Director Davexlabs LLC

Gwynn Galvin Chef, Co-Owner Sweet Indulgences Dessert Shoppe

Lynne Brennan Business Owner, In-House Attorney North County Soccer Park, Inc.

Lady Wendy Davies Chief Operating Officer British Sub-Aqua Club

Rita Buck-Crockett Assistant Volleyball Coach Florida International University

Kellie A. De Celis Owner, Operator The Lucky Ladies, LLC

Karen Burnett Gymnastics Coach, Instructor, Owner Twisters Gymnastics

Leslie Doran-Cope Senior Recreation Center Supervisor City of Allen

Cheryl Campo Owner, Chief Instructor Choice Martial Arts

Claudia duPreez Owner Dreamcatcher Marketing

Holly CaSaroll Owner FACE

Diane G. Durant Owner Pepperock Farm, Inc.

Stephen A. Castorena Owner Fast Trek

Toni Escamilla Director of Sales Red Roof Inn San Francisco Airport

Crystal R. Garcia Owner, Cosmetologist Indulgence Salon & Spa, Inc. Lisa J. Gentry Owner OOH La La Salon Dorothyann E. Graham Platinum Director Coastal Travel Mariann Godsick Greenberg Junior Development Professional Sleepy Hollow Country Club Shelly Gueldenhaar Compliance Officer Clearwater Casino Resort Yvonne Halling Business Owner Les Molyneux

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HOSPITALITY & LEISURE Eve Emery Harding Personal Developer, Facilitator, Business Development Coach Image by Designs Maria T. Henson Senior Research Analyst SeaWorld Parks & Entertainment Donna Herbel Director of Training and Development Perkins & Marie Callender’s, Inc. Dorothy E. Higgins Purchasing Manager Monticello Casino and Raceway Molly L. Higgins Student Potomac Massage Training Institute Nancy Hopp Innkeeper, Owner Tuckasiegee River Mountain Lodge Anita Horlings Owner, Personal Trainer, First Aid Supervising SIMPLE Fitness Patti Hunt General Manager Aloft Phoenix Airport Hotel Leslie Hylkema Corporate Director of Sales Prince Resorts Hawaii Dina Ingratta Executive Chef Portuguese Club Anastasia Katsakos Founder Atrum Catering and Design Debbie Kay, CFP Creative Director Openburners Catherine A. Kearney Executive Chef Hyatt Hotel Pamela G. Kimble President Morning Glory Farm Paul Kolaj President, Chief Executive Officer Famous Famiglia Kelly Kruthaupt Wardrobe Stylist Kellfire Fashion Productions Genevieve Lajoie President, Owner Energie Cardio St-Jerome Bianka Lefferts Stylist, 27 Hampton Salon Salon Owner, Rulef Cosmetics Rocky Leonard Owner, Operator Santa Barbara Snack Attack Dana M. Levinski-MacMullin, RPN President, Chief Executive Officer You Look Marvelous!

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Laurie Lombardi Beauty Expert New York Buzz On Beauty

Vicki Neiman Owner, Instructor Total Balance Health & Fitness, LLC

Anne Lynch Owner Wayfarer Restaurant

Nikki Nestor President, Founder World Class Travel by Invitation

Kathy MacRae, CTIS Marketing and Sales Director Gananoque Boat Line

Catherine Neumann Danchertsen Director of Sales The Lodge at Torrey Pines

Deborah Magavero Stephenson Chief Executive Officer, Owner, Crowning Grace Pageants Production Company, LLC Chief Executive Officer, Owner, Cutting Edge School of Protocol

Hamadi N. Njoroge Executive Director African Wildcats Adventure Safaris

Tina Ilene Magid-Maltz President, Owner Party Elegance Kidz Debbie Malaga Event Specialist, Concierge DM Events & Design Kaitlyn E. Markert Weekend Manager Ashland, The Henry Clay Estate Dolores Marsicano Owner, Operator Robert’s Restaurant LeeAnn Maurer Owner, Chief Executive Officer Bull Market Farm Vera A. McCullough Owner, Operator Vera McCullough’s Beauty Salon Shellie Meagher Enterprise Territory Account Manager Web Sense Betty Lou Meiner Johnson Owner, Stylist Shear Talent with Color Evidalia Mendez Welch Manager X-Tensions Pelo Helen T. Menker, MBA, BS Director LSG Sky Chefs Audrey Meyer Athlete Blossom Retreat Lynn F. Milos Owner Culinary Twist Rowena E. Minott General Manager Unlimited Connections Angela L. Molnar Director of Revenue Management Hyatt Corporation Christina L. Mongelluzzo Owner, Certified Airbrush Tanning Technician Bronze Elegance Mobile Airbrush Tanning Spa Annie Morales Owner, Makeup Artist Making Faces

Imogene Oler-Altznauer Partner Highliner Events, LLC Shelly Parish Instructor on the Floor Ohio State Beauty College Joan M. Parker Wardrobe Services Manager Venetian l Palazzo Manish G. Patel Vice President Master Suites Hotel Maya S. Patel Owner, General Manager Priya, Inc. Kathy L. Pearce Manager, Choice Hotels International, Inc. Manager, Rosie’s Liquor Store Nancy Pelczar Restaurant Owner Artu Rosticceria and Trattoria Arlene Rae Pelz Owner A & D Travel Barbara Phillips, CFP Owner, HunterMountainRetreat.com Owner, Allied Book Binding Karen P. Phillips Owner, Chief Executive Officer Ma Jolie Salon & Spa Diana C. Pires Founder, Creative Director Truly Yours Planning Jon Reep Chief Executive Officer Vauxhall Recreation Club Ltd Christy Lee Ribbe General Manager Clay’s Restaurant Lisa Ritz Chef Chef Lisa Ritz, Food Stylist Tiffany R. Robinson Owner, Operator Big House of Bounce Mary Rowe Dethlefs Spa Owner, Director Inis Spa

HOSPITALITY & LEISURE Rita A. Roy President, Chief Executive Officer Belleville Park Resort

Suk Yee Smith Owner The Dragon’s Way School of Kenpo, Inc.

Jason Trout Chief Executive Officer Columbus Travel Media Ltd.

Ashley Rose Salvitti Owner Brewvana

Nancy Solook Caterer Nancy’s Nibbles Catering

Luke T. Trusty Director of Casino Marketing The Mirage Resort and Casino

John J. Schuiteboer Director of Facilities Gun Lake Casino

Oxana U. Spivey Procurement Specialist Youngblood Capital Group, LLC

Kristen Allis Urffer Director Sarpana Yoga

Leo C. Scott Senior Stylist Hairsense

Christine Stafford Lifestyle and Estate Management

Gaetan Vivier General Manager Sodexo at Bishop’s University

Ann E. Shea Owner Flower Power Favors Nicole Siri Author, Curly Hair Specialist Strictly Curls Charles K. Smith Director of Housekeeping Hilton Worldwide Jackie Smith General Manager White Water

Patricia Sullivan Brast President Lone Star Mansion Linda B. Taylor Owner Massage Wellness Center Michele Taylor Director of Aquatic and Leisure Services MacDonald Island Park Corporation Alejandro V. Tortora Director of Risk Management and Loss Prevention Apollo Group

Audrey K. Weisiger President Grassroots to Champions Leigh Williams Owner Mission Accomplished LLC Bethany Wing Chief Executive Officer Salon Belor Cynthia Yungclas Area Manager Value Place Hotels at CNL Lincoln

LAW & LAW ENFORCEMENT Enrica Acuto Jacobacci Member of the Board of Directors, Director Jacobacci & Partners

William W. Black Chief Criminal Investigator Nebraska State Attorney General

Tracy Kim DaCosta Manager Director, Founder Verbatim Property Lawyers Limited

Cleopatra Adeniyi Legal Adviser Eagle Metamorphosis Consultancy Services Ltd.

KayLynn Boyer Court Reporter, Owner Boyer Court Reporting, Inc.

Patricia A. Darden, Esq. Attorney

Ana Paula Almeida Santos Legal Director Assurant

Amelia Buharin, Esq. General Counsel Global OLED Technology, LLC

Jeffrey Apperson, JD President International Association for Court Administration

Dominique A. Buttitta, JD, MBA Managing Attorney, Owner Buttitta Law Offices, LLC

Frank A. Ashton, Esq. Attorney, Partner Hardesty Tyde Green & Ashton, P.A.

Marilyn A. Cangro Belo, Esq. Attorney Law Office of Marilyn A Cangro Belo

Stephanie Ashton Partner Lopez & Ashton

Tricia Carter Owner, Coordinator Families First Support Services Limited

Dawn Baldaeus Firm Accountant Igler & Dougherty, P.A.

Eugenie Cesar-Fabian, Esq. General Counsel, Chief Compliance Officer Palladium Equity Partners, LLC

Louise Barrington, LLM, FCIArb Director Aculex Transnational Inc.

Lance Childers, CIPM Director of Security Dallas Museum of Art

Nancy F. Barteaux, LLB Partner Ritch Durnford

Deborah Hale Costin Lieutenant, Watch Commander Seminole County Sheriff’s Office

Cindy Barton Guardian ad Litem The 8th District Juvenile Court

David Crocker, BA, LLB Lawyer Davis LLP

Peter Bassill Chief Security Officer Hedgehog Security

Donald Cummings President, Chief Executive Officer Legal Case Managers, Inc.

Michelle A. deBruyn, RN, BSN Owner deBruyn Legal Nurse Consulting Donna Diamond Nardi Attorney Tomi L. Dorris, JD Director of Major Case Investigations Nationwide Mutual Insurance Company Kathryn Doyle, Ph.D., JD Partner, Chairwoman Riverside Law, LLP Denise Dussault Self-Employed Attorney at Law Sgt. Dean P. Elliott Training Coordinator Grand Island Police Department Samantha Essenhigh-Nicholson Director, Proprietor Litigaid Law Elizabeth Fitch Managing Partner Righi Law Group Mireille Fontaine, LLB Partner Gowling Lafleur Hendersen, LLP

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LAW & LAW ENFORCEMENT Seena K. Foster, Esq. Partner Title VI Consulting, LLP

Jenny Katkova-Brown Founder, Chief Executive Officer Lioness Woman’s Club

Leslie Hausner Montanile Partner Hausner & Montanile PLLC

Anne Sunne Freeman, Esq. Owner Law Offices of Anne Sunne Freeman

R. Michael Kennedy Jr. Principal Nantucket Partners

Crystal Morrill President CEM Paralegal Services, Inc.

Brian C. Freeman Attorney The Law Offices of Brian C. Freeman, LLC

Linda S. Klein Managing Attorney Linda S. Klein, PA

Amy Meghan Neaher, Esq. Attorney, Senior Partner Neaher & Teuber, PL

Jessica Frost, Esq. Partner Marsh Frost & Wolfe

Cheryl J. Knopp, Esq. Assistant General Counsel Liquidnet Holdings, Inc.

Joanne Fuhrmann Finance Manager Pritchard and Company LLP

Mike Kolsch Owner AAB Investigations, Inc

Kathleen Neuner Manne, Esq. Intellectual Property Consultant Kathleen Neuner Manne Intellectual Property Consulting

Lisa Gale, Esq. Attorney Law Office of Lisa Gale, PLLC

Jeanette Laffoon President, Owner, Partner Maddox & Laffoon, P.S.

Joie Marie Gallo Special Counsel Roll Law Group P.C.

Elizabeth Leal-Hill, JD Attorney at Law The Law Firm of Elizabeth Hill, PLLC

John P. Gaudiosi, Esq. Senior Attorney (Retired) John Gaudiosi P.A.

Francoise Lefevre Partner Linklaters Brussels

Tina Giesbrecht, Esq. Partner McCarthy Tétrault LLP

Sandi Leffel, RN, CLNC Owner Leffel Nurse Consulting, LLC

Holly R. Gieszl, Esq. Owner, Lawyer The Gieszl Firm

Linda A. Liljedahl, Esq. Executive Vice President, Owner The Offices of Linda A. Liljedahl, Esq.

Kate E. Gillespie Attorney The Gillespie Law Firm

Robert Lirette National Vice President Perpetual Security Corp.

Louise T. Gomez DAR, UEL, Manager Legal Shield Inc.

Ilysa M. Magnus, Esq. Member, Owner Law Offices of Ilysa M. Magnus, P.C.

Rodney G. Gregory, JD, LLM Senior Partner Gregory Law Firm

Geri Mankoff-Elias Vice President, General Counsel Member in Licensing Perry Ellis International

Amy Galvin Grogan Partner Garelli Grogan Hesse & Hauert Annette H. Guder Paralegal Barbara Harding Court Qualified Document Executive Barbara Harding Associates Karen A. Holmes, Esq. Attorney Balestreri Pendleton & Potocki Amanda D. Howland, MA, MS, JD Attorney Howland & Associates Peter M. Iascone President, Lawyer Peter M. Iascone and Associates, Ltd. David N. Imayeguahi Chief Executive Officer Jess Security & Investigations Inc.

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Veronique Marleau Mediator, Coach, Trainer Services Consensus Susan A. Martinez, JD Partner The Law Offices of Martinez and Wilhelm, P.A. Dawn Matthews Berlanga, Esq. Attorney Matthews Berlanga, P.A. Robyn Maxwell, RPR, FPR, CLR Court Reporter Premiere Reporting Services, Inc. Shevaun McGrath Partner Goodmans LLP Michelle Rose Medel Executive Director Lerners LLP Lisa A. Megill Paralegal Dashevsky, Horwitz, Kuhn & Novello, P.C.

Jenny Newton Detective, Toronto Police Service Lieutenant Colonel, Canadian Forces Jennifer Oltarsh, JD President Oltarsh and Associates, P.C. Michelle Otero Valdes Partner Houck Anderson, P.A. Judy M. Overholt, Esq. Principal Attorney Overholt Law Office Mary C. Pangrazzi Probation Officer Michigan Department of Corrections Roxana Penagos Legal Vice President of Latin Center Business Unit The Coca-Cola Company Charlotte B. Perrell, Esq. Attorney, Founding Member Perrell & Wright, LLC Barbara Peterson, MBA Certified Mediator The Resolution Center Caroline Peterson Registered Nurse, Paralegal Levin, Papantonio, Thomas, Mitchell, Rafferty & Proctor, P.A. Regina Pritchard Communications Supervisor Palm Beach County Sheriff’s Office Lisa Ramsey Attorney Law Office of Lisa Ramsey April W. Reddish Detective Fort Lauderdale Police Department Deirdre M. Richards Attorney Lamm Rubenstone LLC Penny H. Riherd Police Administrative Lieutenant City of Surprise Police Department Jay E. Rivlin, Esq. Partner McDermott Will & Emery Franklin A. Rodriquez Jr. Armed Guard G4S

LAW & LAW ENFORCEMENT Elisabeth Siegenthaler Rubin, JD Staff Attorney Maryland Court of Special Appeals

Wendy Stebbings Owner, President Black Hawk Security System Pvt Ltd.

Andre Vorster, Esq., Ph.D. Chief Executive Officer Alberts Bekker Vorster Pillay & Associates Inc.

Myles Schneider Correctional Officer Department of Corrections

James L. Stengel, Esq. Senior Partner Orrick, Herrington and Sutcliffe LLP

Angela Washington Attorney-at-Law The Washington Law Firm, PLLC

Andrea J. Smith Partner Jones, LLP

Suzanne V. Stoltz Senior Communication Strategist Royal Canadian Mounted Police (RCMP)

Marlyn J. Wiener Attorney Marlyn J. Wiener, P.A.

Donna Greenspan Solomon, Esq. Attorney Greenspan Solomon, P.A. d/b/a Solomon Mediation and Arbitration

Patricia Anne Taylor Senior Court Attorney New York State Unified Court System

Julia Ann Williams Paralegal, Non-Attorney Professional Winstead PC

Ruth Lea Taylor Barrister, Solicitor

Candice Williams De Roux Partner Williams & Asociados

Steven M. Sommers, JD Partner Brownstein Hyatt Farber Schreck, LLP Frederick S. “Rick” Spencer, Esq. Solo Practitioner, Sole Owner Spencer Law Firm, LLC Helena Sprenger Owner Sprenger & Associates

Michelle Meyer Turner, Esq. Freelance Consultant, General Counsel Rachel Tally Vanounou Owner, Partner D’angela Fox Vanounou LLP

Tasneem Zaman Senior Associate Saleh & Associates, P.A.

Daphnee Vezina Vice President of Corporate Affairs Corporatek

RELIGIOUS & SPIRITUAL Janice Rosser Allen Executive Chair International Cooperating Ministries

Joan S. Hust Missionary, Speaker, Author Writers Roost

Rev. Gwenevere L. Ruffin, BA, RM Library Analyst Luther Rice Seminary & University

Dr. Barry F. Cosper Associational Missionary Tallapoosa Baptist Association

Brenda R. Jenkins Public Relations Officer, Chaplain Apostolic Lighthouse Church

Catherine E. Schumacher Director of Christian Education Our Savior Lutheran Church

Audrey Crout Founder, Director Yafmad Ministries

Alice Marie Roos Jensen, Ph.D., OCDS, M.Div. Founder, Chief Executive Officer Archessence, LLC

Ellen K. Della-Heitman, BCC Chaplain ProHealth Home Care & Hospice

Kermit Harvey Jones Chaplain, Major (Retired) U.S. Army

Sylvia Seward, OM Owner, Director Radiant Light Healing and Teaching Center Radiant Light Expos

Rev. FranCione, MA, Ph.D. Reverend Sacred Arts & Living Center

Julia Ketner Director of Missions and Ministries Saddle Creek Church

John David Geib, D. Phil. Dean Logos Institute

Annie M. Lanier Director of the Department of Pastoral Care Services Howard University Hospital

Priscilla Geisterfer Interfaith Minister, Interspiritual Guide, Crafter Penelope Rose Whisper

Michael R. Maxon Sr. Owner M & M Properties

Terri L. Gillespie Author

Terri L. Mountjoy Founder, Chief Executive Officer Daughter of Destiny Ministries, Inc.

Marla Spero Gold Executive, Operations Director Temple Israel of Natick Ellen Bonnie Goodwin Pastor Christian Union Church Rosalie Deer Heart President Heart, Soul, Healing Network

Rev. Diane Munoz Hospice Chaplain Hospice of the Bluegrass

Teresa Symons, D.Min. Owner Lady Ashtar Ruth Theresia Weidner Administrative Support Manager of Health and Children’s Ministries Ontario Conference of the Seventh-day Adventist Church Rev. Cynthia A. Wilson Interim Dean of Students Garrett-Evangelical Theological Seminary Susan M. Woollett Sole Proprietor Compassionate Christian Counseling Susan Yaruta-Young Local Pastor United Methodist Church

Sally Page Radio Talk Show Host World Awakening Vibrations Arnett A. Rogiers, CPCM, D.Min. President, Chief Executive Officer When Jesus Calls, LLC

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RETAIL, WHOLESALE, DISTRIBUTION & SALES Claudia Agudelo President, Owner EXEX Jewelry Company Inc.

Diane Bernier, Director Director of Licensing & Merchandising Nygard International

Mike Clemons Vice President of Sales AOC Solutions, Inc.

Diane V. Allen Retail Store Owner 23rd Street Jewelers Inc.

Rebecca L. Bloomquist Marketing Director Crystal Clear Hearing

Shannon Lee Coleman Owner Modern Vintage Attic

Kerry J. Almos Regional Sales Manager Rich Products Co.

Elena Botu Owner Heaven On Earth

Juan Colon Owner Primetime Auto Sales & Repairs, LLC

Judith Ames-Hardman Chief Executive Officer, Castle Manor Corporation Chief Executive Officer, 9 Lives Tea House

April Bouchie Co-Owner The FSJ Show Sports Memorabilia

Karen Hunter Cook Independent Franchise Owner for Market America Shop.com

Mike Anderson Vice President of Operations Speed FC

Tiffany J. Barund Divisional Vice President Sears Canada Inc.

Amy M. Cordova Inside Sales Manager

Erin Angel-Inman Senior Account Executive Kele, Inc.

Michael David Brennan Regional Sales Director USABlueBook

Judy A. Antoniszyn Business Owner Judy’s Flowers and Home Décor

Patricia M. Brown Chief Operating Officer JPB International LLC

Jayson L. Arfmann Senior Vice President of Sales Zrii

Amber Browne Owner The UPS Store

Barbara Armstrong President Ice Halo Ltd.

Sharon K. Bryan Owner, Operator www.GypsySpiritStudio.etsy.com

Natasha Aylott, FBDO Managing Director Accessoreyes Ltd.

Nancy Bulloch Owner, Shareholder Bunky Lines, Inc.

Tina E. Bailey Sales Partner Indoff, Inc.

Wes Burkett Vice President of Sales and Business Development AVTEQ, Inc.

Simone Vera Bath Designer SVB Jewelry

Linda Butson Ontario Regional Manager, Account Manager Irving Consumer Products

Paula J. Bauer Sales Manager of North America AT. Films

Wanda Campbell Director Flavours of Galloway

Lisa C. Bautista Territory Sales Manager Altria

Heather Capri Assistant Vice President Discount Tire Company

Tiffany Bayley Owner Avalon Park Jewelers

Julie Carbonneau Director of Wholesale Accounting Agrium Inc.

Helen Beioley Associate Vice President, Head of Distribution Operations TJX Europe

Elaine Carter Owner, Operator BEE CHAP

Sherry Lynn Bell President, Sherry Lynn Designs Owner, Bell Worldwide, Inc.

Melissa Champagne Manager, Global Sales Support Tyco Security Products

Edward Bennage

Hela L. Chang Chief Executive Officer YKC Inc. dba Golfgong.com

Melinda S. Bentz Aesthetic Sales Consultant Valeant Pharmaceuticals International, Inc. Mary Ellen Berger, PMP, Ph.D. Business Process Optimization Analyst Land O’Lakes, Inc. Irene Bernal Owner Edison Sand Company

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Paul M. Cimino District Sales Manager Dick Van Patten’s Natural Balance Pet Foods Mark J. Cirincione Sales Director Saxon’s Diamond Centers

John Ryan Covey Vice President of Business Development Office Furniture Partnership Kathleen Cowley President KC Streamline Concepts Michele R. Cox Manager Gold Buyers of America Anthony Craig Jr. Controller Sysco International Food Group Susan W. Crane Account Executive Brown Shoe Company Jane L. Dean Owner Sweet Addictions Candy Store Sandra Dee Furniture Restoration Expert Sandra Dee’s Furniture Restoration Wendy R. Deluca Owner, Designer Bead Mystified Paul Dennie Senior Client Director Crossmark Canada Ross Derrick Director of Regional Sales Humanscale Norah Doyle Owner Rainbow’s End Weddings & More Kelly Eagles-Lewis Director of Operations Trail Appliances Ltd. Sheila G. Easley Owner Molly & Abbott, LLC Mary V. Echeverry Retail Manager Ross Stores, Inc. Cindy Eldridge Western Area Director of Supply Chain Services Avnet Electronics

RETAIL, WHOLESALE, DISTRIBUTION & SALES Janet Elias-Dyck Owner Sparkleberry Boutique

Dominique Ayn Goldbar Owner, Artistic Director Couture Plumes, LLC

Shirley Ann Jenkins Owner Shir’leis Oasis Enterprise

Melinda Elrod Chief Executive Officer, Formulator Luxuriant, LLC

Diane Gorman Owner Sticky Girl Productions

Linda Jerkins Owner Plum Nelly Antiques & Treasures

Myra Evans Store Manager Coldwater Creek

Subarna Gupta Owner S.M.Inc

Kenneth L. Johnson Director of Operations Lowe’s Companies, Inc.

Yvonne K. Faulkner VP of Sales, Operations, and World Class Experience Town Shoes Ltd.

Julie L. Haggard Merchandising Manager Valley Vet Supply

Thomas A. Johnson Vice President of Distribution McQuay International

Diane Fleury Manager, Trainee Canada Safeway

Matt Hall Owner All Things Wood dba Cabinet Depot

Heather C. Jones President The Greater Goods

Lucia F. Fracassi Chief Financial Officer Boglioli SpA

Pamela Halliday Sales Director White Clarke Automotive Solutions

Jeff Jones President, Chief Executive Officer Ascend Surgical Sales, LLC

Heather Dawn Fraser Group Vice President of Commercial Expert Sales MasterCard Worldwide

Fay Halliwell President Hartland of Ohio, LLC

Cynthia Jovel General Manager, Partner Pinedale Sinclair

Julia Ann Fraser President, Owner Watts Current Inc.

Lorraine Hanwell Area Manager Kay Jewelers

Libby K. Kahat Owner Vintage Bliss Boutique

Brett S. Freedman Vice President Globe Paper Company Inc.

Courtney Hardman Owner Babybird

Jennifer Kershaw Internet Sales Manager WJW FOX 8 Cleveland

Shalemeiko T. Freeman, MBA Owner, Independent Sales Representative Freshen Up Fragrances

Martha A. Hawley Vice President of Sales Worcester Industrial Products

Shawn Kilgarlin Chief Operating Officer, Writer, Speaker, Presenter American Screening Corporation

Vicki Friedrichs Owner Vicki’s Party Pro

Gary Haycock-West Chief Executive Officer, Blue Cube Security Ltd Chief Executive Officer, Bluefields Group Ltd

Page Knudsen Cowles Managing Director Knudsen Vineyards

Terry J. Gablin Chief Executive Officer Spot4ink.com

Stephanie Heil Merchandising Manager Heineken USA, Inc.

Jane Korbar Owner Patchwork Farm Alpacas

Rena K. Galamini Independent Beauty Consultant, Business Owner Mary Kay Cosmetics Ltd.

Sarah Willene Holland Independent Distributor Herbalife Canada

Veronica J. Korom General Manager Garden Ridge

Gail R. Gallaway, RN, BS Sales Director RecoverCare

Felicia R. Horton Independent Representative, Silpada Designs LLC Former Assistant Director for the Office of Marketing and Communications, Chicago State University

Leigh S. Koulouras Regional Sales Manager Dealer Product Services, Inc.

Shelley Lee Garnhum Owner Laurentian Country Store Linda R. Garrigan Senior Director of Sourcing and Development CamelBak Products, LLC Faith Geesey Division Manager Pacific American Fish Company, Inc. Larry J. Gerosa President Precision C-Store Management LTD Eileen M. Gilley Owner B & E Marketing Enterprises Ina Glasbrenner Global Head of E-Business and E-Communication La Prairie Group AG

Kim Houston Owner, Operator h-Beef, LLC Alethea Hsu President, Chief Executive Officer Diamond Jamboree, LTD Antonia Iannucci Senior Designer of Private Brands J. C. Penney Company, Inc. Denis Jaquenoud Vice President Richemont North America Shima Javadi Owner, Chief Executive Officer Lusso Kids Inc. Meena K. Javier Director of Merchandising Planning and Allocation Boscov’s Investment Company, Inc.

Joanne Kowalczyk President The Shoe Factory Golda Kumedzro Owner A&G Commerce Ltd. Nancy Kyriazis Vice President of Sales Compass Group Canada Joanne A. Lai Retail Store Owner Haus Apparels Yvonne Landry Senior Team Leader Jockey Person to Person, Inc. Karen Landsborough Customer Service and Distribution Manager Calendar Club Canada

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RETAIL, WHOLESALE, DISTRIBUTION & SALES Meredith A. Lardie Vice President of Field and Specialty Sales Keds Corp

Cindy McAdams Owner Silver Crossing

Claire Ortiz Global Apparel Director Wilson Sporting Goods

Cyndy Lawrence President Emerald Printing & Promotions, Inc.

Patricia McClain Owner ThoughtfulShop

Scott Owens Vice President of Sales and Marketing Paramount Citrus

Joanne LeBlanc Owner Sonse Home Design

Brandi Baker McCoy Independent Sales Director Mary Kay Inc.

Julie Oyler Chief Executive Officer, Manager Jo 1 Stop Shop

Ash Lenn Director of Sales Process Re-Engineering Dell

Kathryn E. McGrath Senior Director of Sales Analysis L’Oreal USA

Vicki Pabst Owner Norwex by Vicki

Alain Joseph LePine Vice President of Sales Channel Assist, Inc.

David Michaelis Vice President of Retail Sales Sleep Innovations, Inc.

Deanna Padovani-DePaço President DP Bikinis

Donna M. Levering Sales Representative, Owner Dual Sales Associates, Inc.

Amanda Miller Vice President of Sales Ossur

Winton Lin President Direct International

Michelle L. Money Vice President of Retail and Operations Nautica-Kipling

Gregg Parucki Director of National Accounts Empire Merchants North, Charmer Sunbelt Group

Martin Lind President Sara Lee Corporation

Bruce Moore Sales Director The Jones Group, Inc.

Linda Longo Senior Executive Assistant, Manager of Executive Support Birks & Mayors, Inc.

Jeffrey Morrow Senior Director of Real Estate The Children’s Place Retail Stores, Inc.

Gregorio A. Luciano President, Chief Executive Officer Luciano Brothers LLC DBA Dominican Magic Frederick Lukoff President, Chief Executive Officer Stella McCartney

Erin G. Motter Branch Manager Robert-James Sales, Inc. Sam Nassif Chief Executive Officer DELUXEYEWEAR Inc.

Gina Pietrocola President, Chief Executive Officer D.J.A. Imports, Ltd. Janine M. Pignatone Director of Sales AT&T Jane Pilkington Director of Business Improvement Europe ACCO Brands Jill Pillet-Bredel Owner, Agent Jill Bredel Studio Jason E. Ping Director of Sales Carefree Spas Inc.

Wendy MacPherson Owner Wardrobe

Teri W. Natoli Director of Sales Production Print for the Central Region Konica Minolta Business Solutions U.S.A., Inc.

Melissa Magee Owner Lullababes

Elizabeth J. Needham, BSN, RN President, Owner R & F Distribution

Cletus E. Poat Director of National Sales, PureForce Director of Sales, Ecolab

Christina Makowsky Designer Christina Makowsky

Nelson J. Neil President Laurentian Outdoor Furniture

Debra Porszt Vice President, Director of Sales Tocara

Susan J. Maltese Owner Hemp Power Bag Company

Karena Niblett, MBA Regional Vice President, New Orleans Winn-Dixie Stores, Inc.

Lynn M. Potyen Owner The GameBoard, LLC

Orlando Mancini President, Owner GIO Corporation

Marinella Nicolosi Founder, Owner Golden Naturals Skin Care

Peggy Pridham Owner 4 Season K-9

Pierre Mantha President Hino Ottawa Gatineau

Sue Novak Vice President of Loss Prevention, St. John Knits, Inc. Owner, Top This Unique Gifts Inc.

Sara Prowse Brand Director Shop Direct Group

Eleni Marinos Owner Eleni Haute Couture

Paul J. Nowak Director of Sales and Marketing LCP Technology GmbH

Rachel Quilatan Director The Shopping Channel

William W. Marshall Senior Vice President of Sales and Marketing Leviton Manufacturing Co.

Abiola Olateju Olojo Sales Operations Project Manager Jill L. Orsatti Regional Sales Manager Biomet Microfixation

Donna Quimby President Colorado Tire, Inc.

Ronald Mash Customer Service Associate Pitney Bowes Inc.

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John R. Plummer President, Chief Executive Officer Ameri-Source LLC

John Quinn Chief Executive Officer Fashion Finder (Le Monde) Ltd.

RETAIL, WHOLESALE, DISTRIBUTION & SALES Katie Quinn General Manager BMW Toronto Claire Ramsbotham Operations Director Mark David Enterprises Ltd Annie Ratzlaff Senior Coordinator Vitalife Enterprise Patricia Raymond Owner, Optician Visual Appeal Eyewear Tamara Redshaw Owner Ranch Antiques Distinctive Sustainable Furniture Winter Anne Reynolds Owner Winter & Co. Jewelry, LLC Leonard B. Roach President, Chief Executive Officer J&L Lighting Co., Ltd. Jessica M. Rodriguez Co-Sales Manager American Eagle Stacey L. Rogers Managing Partner Nothing Bundt Cakes Maya Rubalcaba Global Brand Manager for Tequila Beam Global Spirits & Wine Kathy J. Salzetti Director of Program Management Avnet, Inc. Irene Samarski Owner L.A.S.A. Vanessa Sanders Owner Pink Kittee Susie Sandstrom Chief Executive Officer Sziols America, LLC Michelle R. Sawyer Third Key Manager Dollar General Toni Lynn Scalero District Manager Bose Corporation Minnie B. Scales Independent Marketing Executive Melaleuca Bridget Mary Schoff Early Retiree One24 Angie Sebolt Owner, Designer La De Da Jewelry Serene Seebol Business Development Manager CTL Packaging USA

Jean-Charles Seite Vice President, General Manager of Travel Retail for the EMEA Region Estée Lauder Companies Staci Shane Director of Customer Experience Gabriel Brothers Teresa A. Shary Owner WineSchwag.com Melissa Shaw Vader Vice President of Sales and Marketing Manwah USA, Inc Kelley Slaught Owner Big Time Conservative Mary Beth Smith Vice President Tessco Technologies Pamela Smith Co-Owner No Harm Done Design Donna Snow Owner Bay Baskets and More Natalie Sobolev President, Founder M.A.G. Tech Inc. Lisa Somerton Branch Manager Westburne Electric Neshat Soofi Senior Group Manager of Food Safety And Quality Assurance Target Corporation Timothy M. Sosnoskie General Manager N.J. Nasta Provisions Maria M. Soto Facility Manager Nexeo Solutions Marlene P. Souza Pastry Chef, Owner Molly B’s Cakes of Distinction & Design Capt. Tony Spacey Chief Executive Littleover Apiaries Ltd Paul A. Spain Director of Sales and Marketing Advanced Forming Technology Linda Spence Watson Owner, Lingerie and Clothing Designer, Manufacturer Suspence Designs Rob Spencer Vice President of Sales and New Business Development NorthPak Container Corporation Adam Spofford Director of Sales and Marketing George B. Woodcock & Co. Peter D. Standish Director of Sales Mr. David’s Flooring International, Ltd.

Sandi Stillings Brand Partner Nerium International, LLC Andrew J. Surwilo Chief Executive Officer Atlantic Coast Media Group LLC Sylvia Tarnuzzer Representative Wildtree Mari Taveras Manager, Packaging and Supplies for New Store Openings Coach, Inc. Nancy Y. Taylor Founder, Chief Executive Officer Gifts That Give Donald L. Terrell Jr. U.S. Director of Operations Dedon, Inc. Claire E. Theobald President Beatrix New York Bill Thiele Vice President Voguestrap Andrea Y. Thornton Director Industrial Supply Corporation Yoko Toriumi Risner Director Coco Farm & Winery Melanie L. Traicoff Account Executive Estée Lauder Companies Yuri Trejo Manager of Client Relations Bioness Nancy VanBenschoten Community Sales Director Atria Senior Living Shauna Velarde Field Communications Specialist Eddie Bauer LLC Renea Verdi Store Manager JCPenney Scott C. Walters Regional Director Kohl’s Department Stores Glenda I. Watry Director of Sales Development and Training Lifetouch Inc. Patrick Welch Vice President Office Depot Suzie Wensley Owner, President Good Health Mart Lori K. White, PMP Global Program Director OLR

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RETAIL, WHOLESALE, DISTRIBUTION & SALES Tara J. Whiteside Worldwide Sales Operations Manager Maxwell Technologies, Inc.

Karla Youmans Owner, Partner Belle Lacet Lingerie

Lisa Zaslow Owner, Imagineer Blue People Fair Trade, Ltd.

Lindsay R. Woodard Proprietor Retour Wines

Anthony Yuen Director of Quality Assurance Restoration Hardware, Inc.

Douglas W. Zawacki Senior Director of Store Operations Zale Corporation

Joy L. Wrigley Director of Marketing and Power Management (Retired) ADI

Marcia Zander Senior Vice President of Worldwide Sales NetLogic Microsystems

Jillian H. Zhorne Chief Executive Officer SenergyTech

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY Jacqui Alexander Vice President of Change and Accelerated Delivery GlaxoSmithKline

Paul M. Cole Pharmacy Manager HEB Plus Pharmacy #063

Carolyn E. Green President, Chief Executive Officer, Director Atreaon, Inc.

Denise Sternotti Bacigalupo Operations Compliance Team Leader Pfizer

Carol Cooke, B.Sc., RN Director CGEMC Ltd

Hans J.H. Griek, MD Vice President for Medical Affairs Warner Chilcott

Hesham Badr Commercial Director GlaxoSmithKline plc

Christine Cunningham, RNC, MNP Director of Medical Services InfoMedics, Inc.

Nilanjana Banerji Senior Scientific Adviser Allina Hospitals and Clinics

Jenice Dâ&#x20AC;&#x2122;Costa, Ph.D. Senior Scientist VIRxSYS

Spencer D. Guthrie Director of Clinical Operations Janssen Alzheimer Immunotherapy Research & Development, LLC

Marina Baranoff Head of Sales Training Novartis Pharma Russia

Capt. Eugene M. De Lara, Pharm.D., MBA Director of Pharmacy, Naval Medical Center Portsmouth U.S. Navy

Lisa A. Benjamini-Allon Chief Executive Officer, Vice President of Business Development, Ameristem President, Owner, Lisanne Wellness Center

Peter D.G. Dean Chairman Cambio Ltd

Pamela Bennett Lee, BSN Clinical Research Associate Research Pharmaceutical Services Inc. Rachel Bevis Senior Account Director AstraZeneca Dr. Vaishali Bhandary Senior Manager of Corporate Quality Assurance Lupin Pharmaceuticals, Inc. Clarence Henry Brew, Ph.D. Chief Executive Officer Here2Grow Joan Brooks Senior Manager of Medical Affairs Teva Pharmaceuticals Dr. Teri Burnham Pharmacist in Charge, Pharmacy Manager Merwin LTC Pharmacy Heather E. Campbell, RN, MBA Senior Director of Quality Vertex Ed Casagrande Director of Sales and Marketing TEI Biosciences Inc Gail Cherry Regional Sales Director Kowa Pharmaceuticals America, Inc.

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Lisa Delahanty-Raymond, PMP Senior Program Manager Science Applications International Corporation Lorella Di Donato Vice President of Analytical Operations CIRION BioPharma Research, Inc. Anu Dutta Associate Director MicroDose Therapeutx Elaine F. Dymond Vice President of Global Quality Catalent, Inc. William Fioretti Chief Executive Officer, Chairman TransGenRx Donna Forbes White Senior Director, Commercial and Business Analytics Cornerstone Therapeutics Christopher Game Senior Vice President, Chief Procurement Officer Capsugel Hudson Garrett Jr. Director of Clinical Affairs and Corporate Training PDI, Inc. Michael Graz, Ph.D. Owner, Founder Biophys Ltd

Gary A. Hodgins President, Chief Executive Officer Pharmax Limited Lisa Holmes Senior Director, Reimbursement Cephalon Oncology Roland Holou Founder, Chief Executive Officer Diaspora Engagement Lorraine Hook District Business Manager Pfizer, Inc. Guenter R. Janhofer, MD, Ph.D. Head of Development, Chief Medical Officer BTG International Ltd. Melissa Jiang President LJ Medical LLC Aby Joiakim Assistant Director of Research, Chief Technical Officer Detroit R&D, Inc. Wendy R. Jory, Ph.D., MBA Director of Pricing and Global Analytics Life Technologies Wafa Kassar-Juma Director, Medical Safety and Pharmacovigilance Valeant Pharmaceuticals Irene M. Kavanagh Clinical Operations Manager EMD Serono, Inc. Dennis Ketelsen Director of Swine Business Unit, U.S. Biomin

SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY Sharon Fay Kleyne Founder, Chairman Bio-Logic Aqua Research Technologies International, Inc. Bozena Korczak Senior Vice President, Chief Development Officer PolyMedix Inc. Jeffrey M. Koscelansky Director, Facilities Management Merck Denise J. Kropp Research Associate Northeast Ohio Medical University Nathaniel C. Lallatin, MD, Ph.D., MBA Chairman, Chief Executive Officer, President Savoy Pharmaceuticals, Inc. Mary-Margaret Lannon Director of Medical and Scientific Publications Takeda Pharmaceuticals North America, Inc. Tony Mackenzie Owner, The Mackenzie Protocol PLC Chief Executive Officer, Advantage Impex Co., UK Ltd. Katrina A. Mack-Oteyza, BA, CCRA Clinical Trial Monitor Hoffmann-La Roche Dr. Mehdi A. Manji Pathologist Pathological Laboratories Machelle Manuel, Ph.D. Senior Director Daiichi Sankyo Company, Limited. Claudine Marceau, MBA, MS Director of Health Care Systems Novartis International AG Olga Marchenko Vice President of Innovation Quintiles Roberto Margarita, Ph.D. Business Development Director Corden Pharma Julie Martel Senior Clinical Trial Manager Siemens Healthcare Diagnostics Inc. Viviane Massonneau Plant Manager Laboratoires Merck Sharp and Dohme-Chibret (MSD) Timothy C. Matthews President, Founder Pristine Bioproduction, LLC Angeliki Mestousi Medical Affairs Manager in Clinical Strategy Janssen-Cilag Patricia T. Mitchell Senior Project Archaeologist kp environmental, LLC John Montana Managing Director Argenta Discovery

Ann Marie Morreale Owner Ethical Factor Rx

Dr. Laurie Smaldone-Alsup President PharmApprove

Iris F. Mueller, MD Chief Operating Officer Thrombosis Research Institute

Jane R. Spurrell Quality Manager

Neal H. Neumann Director MMC Pharmacy, Inc. Lauren E. Novakowski Senior Corporate Account Manager Amgen Inc.

Patricia H. Stewart Technical Supervisor Quest Diagnostics Nichols Institute Cheryl L. Talaber, MAT, MA President, Owner Liberty IRB, Inc.

Richard Parker Chief Executive Officer ProMedica Clinical Research Center, Inc.

Nuzhat Tam-Zaman, Ph.D. Founder, Vice President of International and Regulatory Affairs Sinoveda Canada Inc.

Amisha G. Patel Randstad Project Manager NPS Pharmaceuticals, Inc.

Sandra L. Tartol Regional Vice President, Midwest Sales Restat

Laurence S. Potter Vice President of Scientific Affairs Vascular Devices, LLC

Susanne Thurnay Principal Scientist Procter & Gamble

Yvonne M. Quinn Owner, Director Clinical Research Rescue, Inc.

Nan Tice McKean Supervisor of Microbial Pathology Texas University Hospital, San Antonio

Patricia Rader Executive Vice President, Co-Owner Raland Technologies

Hannah Timms-Cremeans Sales Executive McKesson

Thomas Radloff Senior Director of Clinical Client Services Navitus Health Solutions

Tammy H. Utley Pharmacy Manager Rite Aid

Maria De Lourdes Rivera Certified Medical Technologist Ponce School of Medicine and Health Sciences

Summer Valentine Medical Technologist University of Maryland Medical Center

Jackie Rodgers, Ph.D. Vice President of Business Development Sirigen

Valerie Alfisha Valentine Executive Professional Therapeutic Representative Stiefel Laboratories, Inc.

Sara Constance Rollason Managing Director Pharmabotics Ltd

Emily R. Van Dyke, MD, MPH Research Coordinator UW Center for Clinical and Epidemiological Research

Kristi E. Rook Associate Director of Professional Relations Medicis Ashraf S. Sadek Senior Regional Director of Africa and Middle East Established Products Pfizer Inc.

Kalpana R. Vanam Vice President of Regulatory Affairs Sun Pharmaceutical Industries Ltd. Pauline M. Vargo, R.Ph. Pharmacy Owner, Manager Medicap Pharmacies, Inc.

Thomas Sandal Head of Preclinical Development Crescendo Biologics Ltd.

Cesar Velasco Medical Director Pfizer Chile

Robert T. Scott Chemist Environs Unlimited

Patricia A. Weideman, Ph.D. Director of Product Quality and Occupational Toxicology Genentech, Inc.

Nerissa Simon Director of Business Development FlowMetric, Inc.

Kevin Darryl White Vice President of Regulatory Affairs Adolor Corporation

Daiana C. Simonson, MS, ASCP Womenâ&#x20AC;&#x2122;s Health Marketing Director Shionogi Inc.

Sloan M. Willis Pathology Supervisor Pensacola Pathologists

Amy Smalarz, Ph.D. Research Manager Competitive Health Analytics

Constance M. Wilson Salesperson Coastal Life Systems

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SCIENCES, PHARMACEUTICALS & BIOTECHNOLOGY Cheryl D. Work, MBA Manager of Sterilization Technology and Quality Assurance BD

Viktorija Zadro National Sales Manager Nycomed

Mary L. Yost President THE SAGE GROUP, LLC

Teresa M. Zalewski

Edith A. Zang, Ph.D. Independent Biostatistics Consultant Zang Consulting, LLC

SOCIAL SERVICES & NONPROFIT Susan J. Aiken Marriage and Family Therapist Susan Aiken, LMFT

Cindy L. Brumbaugh, CAC Founder, Licensed Social Worker Actions Counseling

Stella Maris Bestard Cruzalegui President Golden Years Home Care

Jamal Al Aref Deputy Country Director, Chief of Party ANERA

Karen Campbell, LCSW Director of Social Services Lighthouse International

Jan DeWitt Chief Financial Officer Harrison County Senior Citizens Center, Inc.

Mary Alfinito, LCSWR, Dip. NBCCH, BSN Senior Clinician Northern Westchester Counseling Associates LCSW, PLLC

Mike Caplin Psychometrician Enterprise Orion

Jacqueline Dillard-Foss Chief Executive Officer S.T.E.P. Inc.

Linda Caradine-Poinsett Director of Corporate Development Boys & Girls Clubs of America

Terry Lee Dubberly Executive Director Opportunities, Inc.

Steve Carley Chief Executive Officer The Beat Project

Michelle M. Elliott Staff Manager Idaho Botanical Garden

Gwynn Cassidy Executive Director The Global SHE Initiative

Beth N. Englander Director of Migration, Refugee Services and Special Programs United States Conference of Catholic Bishops

Atifa Ali-Khan Chief Executive Age Concern Dacorum Marcia Anderson Psychotherapist, Counselor Marcia Anderson, ACSW, BCD Paula Anderson Director of Community Living and Lifestyle Support The BC Centre for Ability Teri Branam Arndt Adult Protective Investigator (API) Florida Department of Children and Families Sheri Lynn Avis Director Nevada B Ranch Mustang Sanctuary

Mary S. Castellana Contract Manager, Executive Office Manager New York Center for Interpersonal Development Katherine M. Chrol, MSW, MA Crisis Worker St. Joseph’s Health Centre

Lydia Ayon Marriage and Family Therapist

ValerieJane Chua Executive Director Young Imaginations

Holly M. Barba President G.W. Bailey First Responders Charitable Fund, Inc.

Elizabeth R. Cioffi-Petrakis Co-Founder Divorce Prep Experts

Martha Beroud Director, Counsellor South Niagara Life Centre Ministries

Carl S. Clark Pastoral Outreach Worker Bishops’ CEVA Primary School District Councillor, Breckland Council

Judy Boyce, MPA Community Coordinator New York City Human Resources Administration Natalie Marie Branden Activist TheArtofSaving.biz Kelly Brigham-Steiner, CPS Project Director Monadnock Voices Mary Ellen Ruggiero Brod Non-Attorney Representative for Social Security and Disability The Advocate, LLC Miriam Jordan Brown Coordinator Central Louisiana Medical Library Consortium

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Risa Cynthia Ennis, BA, MA, Acc.FM (OAFM) Family Mediator, Counsellor Risa Ennis Family Mediation and Counselling Services Elizabeth Evans (Sharifa Saa-Atma Ma’at) Educator, Entrepreneur Sankofa Visions, Inc. Sia Fay President Ash-Bon International Network Linda Flores-Tober Executive Director Elizabeth Coalition to House the Homeless Lula Folgosa Executive Director for South Florida Autism Speaks Inc.

Susan A. Clark Co-Director Intimate Personal Violence Project, Inc.

Diane Forbes Owner Motivation Through Inspiration

Jackie Lynn Coleman, ABD, MSHSA, BA Vice President of National Programs Center for Economic Progress

Len Francis Director United Way of Calgary and Area

Rachael Sorsabal Managing Director Pegasus Project

Deena Lee Fransua Early Head Start Manager, Adjunct Faculty Member Otero Junior College

Joseph Constantin Director of Development Stress Free Planet

Sylvie Gagnon Managing Director CPE des Deux-Montagnes

Penelope Cooper Regional Director, Europe World Association of Girl Guides and Girl Scouts

Aracely Garcia-Granados Executive Director MATT

SOCIAL SERVICES & NONPROFIT Rev. Clelia Pinza Garrity Executive Director No To Abuse, Nye County Child Advocacy Center

Karen A. Koller, CAE President, Chief Executive Officer RCAP Solutions, Inc.

Veronica Murray Senior Specialist Save the Children Federation, Inc.

Alice Tavares Genereux Office Manager Griswold Special Care

Sylvie J. Laffarge Corporate Citizenship and Public Affairs Microsoft

Wayne Newman International Certified Co-occurring Disorders Professional Chilliwack Salvation Army

Guy E. Gingell Chief Executive Officer, Davis Gingell Foundation President, Triority Digital

Rita C. Lang Volunteer

Alasdair Nicholson, MBE Chief Executive Third Sector Hebrides

Marie A. Gladney, MPA Executive Director Mount Carmel Guild Judy K. Glore President HEART of Tucson, Inc. Nancy B. Gofus Board Chairperson, Volunteers of America Chief Executive Officer, The Public Interest Registry Beverly Fassler Goldberg President, Philadelphia Chapter American Cancer Society Kimberly Goley, MS, VR II Vocational Rehabilitation Counselor Kimberly Goley Consulting Annette D. Greene Founder, President I2F Institute for Holistic Living, Inc. Trevor Greenfield Chief Executive Officer, The FITS Foundation Managing Director, Homeworker Direct Ltd. Philip Groff President, Chief Executive Officer SMARTRISK Jane Louise Gunningham Regional Adviser for Innovation World Concern Elizabeth A. Haines Activity Aide Luther Manor Romanita S. Hairston, MBA Vice President of U.S. Programs World Vision Inc. Sherry Lynn Hawkins Chief Executive Officer Destiny Management Inc. Nita Hayes, NHA, CBIS Executive Director, REM Minnesota Life Coach, The Coaches Training Institute Sandra L. Hensley Founder, Director, Headmistress Heartworks Ministry and Jubilee Academy Pamela J. Hirons Mental Health Counselor, Life Coach Transformative Counseling John Jolly Chief Executive Officer Blenheim CDP Sharon Koenig Advocate Empathy Shines A Brighter Day For Seniors

Howard L. Lathan Associate Executive Director Chicago Area Project Leif Laursen Managing Director Southern Union Development Fund Stacey Leibowitz Director of Family Services Class, Inc. Joanna L. Lennon Founder, Chief Executive Officer Civic Assets Karen A. Lewis Executive Director Avenue of the Arts, Inc. LuAnn Linder-Daniel Founder, Director Women Rock, Inc. David J. Livermore Chairman, Newbury Spring Festival Chairman, INTECH Leslie Livingston, MS Executive Director Healthy Kids Susan Maron, RN, MA, NCC, LPC Janet R. Marquis Deputy Director for ARNG Survivor Outreach Services Military Personnel Services Corporation Pamela Marshall Director of Partner and Sponsor Services Amateur Athletic Union Marguerite Martin Berg Consumer Services Supervisor NLACRC Debra K. McCurren, M.A.Ed. Chief Executive Officer Thrivors (Walk the Talk/Truth & Valor) Karen McNeely McMinn Safety Trainer, Field Supervisor Adult Comprehensive Human Services Jan Merrill Supervisor Indiana Department of Child Services Carole J. Middleton Chief Financial Officer Middleton Foundation Pamela Mizzi, MS, CASAC, LMHC Director Prevention Resource Center Margo P. Morris Executive Director Sprout Creek Farm

Lawrence Noonan Chief Executive Officer AWARE Inc. Kelly Oâ&#x20AC;&#x2122;Farrell Student University of the Rockies, LLC Marti Ostrander Regional Communications Manager of Latin America Plan Liana Palmerio-McIvor Director, Psychotherapist The Wellness Counselling Group Johanna Parry Cougar Founder, Executive Director Natural Villages Phyllis Pastore, Ph.D. Director Individual Choices Empowerment Services Brigitte Perreault Founder, Owner Humanitarian Art Project Donna M. Phillips Director of Program Operations Bancroft Sheryl L. Pike Executive Assistant to the President, Chief Executive Officer Goodwill Industries of Houston Soncera Rendt-Scott Independent Sociologist Debra Ricker Community Liaison, Chaplain, Facilitator The Candle of Hope Andrea Rifkin Executive Director A Circle of Support Kathleen C. Riley Director of Programs, Anti-Bullying Programs Manager Girls Incorporated of Worcester Ann W. Roberts Therapist Christian Counseling Center Margaret Catherine Roe-Cortright Regional Administrator for South Cook County Illinois Department of Children and Family Service Lisa T. Rosier Director of Community Living Services Skilsâ&#x20AC;&#x2122;kin Audrey L. Sanders Local Chapter Founder Habitat for Humanity International

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SOCIAL SERVICES & NONPROFIT Susan Saxon-Harrold Chief Executive Officer, Global Philanthropic Adviser CAFAmerica

Deanna P. Triplett Chief Executive Officer Iowa Behavioral Health Association

Robin Watson Technology Program Manager, Instructor National Able Network

Lindsay R. Scheel Owner SoHo Project, LLC

Diana Vasquez Chief Financial Officer United Way of Weld County

Adrienne Wells Holmes Trustee Toby Wells Foundation

Patricia L. Seery Education Programs Manager Divers Alert Network

Jocelyne Vautour Executive Director Nazareth and Louis-Braille Institute Foundation

Terri Wickett Director of Life Enrichment Lighthouse of Superior

Shari A. Selander, MSW Chief Executive Officer New Directions Northwest, Inc.

Margaret Guerin Walker, MSW Founder, Facilitator Elder Care Management Services

Frank Thomas Williams, MA, MS, CATC Director, Senior Ex-Offender Program Bayview Hunters Point Multipurpose Senior Services, Inc

Sue Smith Managing Director 360 Social Care Consultancy Ltd

Cheryl Walsh Senior Director FIRST

Maureen Williams, Ph.D. Chief Executive Officer Merseyside Development Foundation

Elisabeth L. Thieriot President Lions Gate Corporation

Jamie L. Walton President The Wayne Foundation, Inc.

Lori W. Yannuzzi Licensed Funeral Director, Embalmer McDonald-Aeberli Funeral Home, Inc.

Hope Felicia Thornhill, MSW, CSW Social Worker III U.S. Virgin Islands Department of Human Services

Jason Allen Ward Executive Director Angels of Hope

Cheryl Morgan Young Administrator AGAPE Adult Day Health Care Centers

TECHNOLOGY & TELECOMMUNICATIONS Nabil Abu El Ata, Ph.D., D.Sc. Chief Executive Officer, President Accretive Technologies Inc.

Laura Arnett Account Director AOL Inc.

Billie J. Bell Quality Assurance Program Manager Intuit, Inc.

Martin Adamczyk President Omega Intelligence Systems Ltd

Robert J. Autrand Chief Executive Officer Professional Communication Installation Services, Inc.

Scott Greg Berger Director of Discovery Management Iris Data Services

Christy W. Adams Partner, Professional Services Manager Hensley, Elam and Associates

Sushil Ayri Vice President iTech Placement

Michel Bergeron Senior Director of Customer Delivery Services Bell Canada

Philip A. Adams Organizational Director CherryRoad Technologies Inc.

Donna Babcock Systems Integration and Test Engineering Manager Lockheed Martin Corporation

Douglas J. Bernal Chief Information Officer Palm Bay International

Abdul Akel Chief Executive Officer Tcetra

Stefan Florian Baginski Managing Director IMU Swiss Inc

Keith Bernards Director CPDI

Uday Shankar Akella CMD RightSource Global

Robert G. Baird, MBA Director of Information Technology Weltman, Weinberg & Reis Co., LPA

John R. Bingle Chairman, Chief Executive Officer Viryd Technologies, Inc.

Kristin Alexander, Ph.D. Director of Consumer Strategy Microsoft Corporation

Diane Baldasaro Senior Director of Information Technology United HealthCare

Mary E. Bishop Vice President of Sales Varden Technologies

Tina L. Allen Senior Director of Technology Equifax, Inc.

Hilary Barlow Legal Director APD Communications Limited

Alexandra Bittencourt Director of Customer Operations in Latin America Research In Motion Limited

Casimir Alonso Chief Executive Officer for Spain and Portugal OcĂŠ

Martina Barnett, MS Technical Support Manager Gemcom Software International

Tommy Bjorkberg Chief Technical Officer Ericsson

Jennifer J. Alonso Director of Project Management NII Holdings, Inc.

Michelle Tester Beausoleil Project Administrator in Program Management Cisco

Deidre J. Boone President, Chief Executive Officer E-volve Technology Systems, Inc.

Tina Ambrose Sales Executive IBM Corporation

Thomas Belajonas Vice President of Business Development Dyntek

Ujjwala Brahme Senior Change Manager Bank of America

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TECHNOLOGY & TELECOMMUNICATIONS Norman L. Brodeur Chief Executive Officer Datalynx - US, Inc.

Chris Desira Customer Delivery Specialist, Hewlett Packard Financial Services Photographer, Images Brought to Life

Susanne Fettig Head of Customer Operations for Telecoms Germany Nokia Siemens Networks

Myriam Dimanche President Pixellent Studio

Joshua G. Foster Director Summit Broadband Inc.

Richard L. Dixon Chief Executive Officer, Owner Phoenixtekk, LLC

Michelle Gagne Quality Control Specialist MS Govern

Becky J. Downard President, Chief Executive Officer MyPlaceToLearn, Inc.

Elba Garcia-Stewart Delivery Project Executive IBM

Kirstin J. Duffield Managing Director, Chief Executive Officer Morning Data Limited

Tony Geheran Senior Vice President of Customer Solutions Delivery TELUS

Marie Duggan Executive Director, Founder Technology for Autism Now

Maryam Ghiai Vice President Ontario Teachers’ Pension Plan

Sujata D. Dunn, Ph.D. Healthcare Managing Consultant IBM Global Business Services

Danuta Gray Non-Executive Chairman Telefonica O2

Barb Dybwad Director of Content and Programming Tecca

Deborah K. Green, MBA, BS, RHIA Chief Information Officer LaVie Care Centers

Cindy A. Easton Director of Customer Care SMB TELUS Communications Company

Heidi E. Hafner Web Designer, Owner Hafner Designs

Deb L. Casurella Chief Information Officer Casurella Consulting

Lauren A. Eaton President, Owner Echoe Electronics

Nola J. Hague Vice President of Developer Communications Actuate Corporation

Penny Catlin Fronczak Senior Program Manager Life Technologies

Timothy W. Ellis Senior Systems Architect Emergint Technologies, Inc.

Jared Hall President, Founder Tervezo

Pam Chandi Managing Director, Matrix Business Systems Ltd. Managing Trust, Kenya Chandi Parivar Charitable Trust

Margriet C. Engstrom Finance Manager of Operations SaskTel

Deborah J. Hathaway Senior Planner for Space Systems ManTech International Corporation

Lynn Chaput Contract Management Services Bell Canada

Kristin Estes Senior Director of Methods and Procedures T-Mobile

Robbin J. Henslee, CMA, CPP Vice President of Support Policies, Programs and Pricing Oracle

Peter Chiang Business Development Director ViewSonic Europe

Ana Maria Esteves Head of Academy Nokia Siemens Networks

Andy Hethcote Senior Director of Technical Support NetApp

Georgia Christakos Head of GS Sales Engagement in West Europe Nokia Siemens Networks

Khadija Fadili Account Business Unit Director Orange Business Services

Erica Hilgeman Solutions Marketing Manager Dell Inc.

Jean M. Clark, MAM Information Technology Project Manager Rex Hospital

Alina Faershtein Senior Director Shutterfly

Denise Hill Accounting Manager Sonatype Inc.

Tisha Clinkenbeard Consultant maxIT

Angie Fallows Director of Account Management and Sales Operations Janrain, Inc.

Di Hudson Chief Executive Officer, Founder Gyrosoft Applied Solutions Ltd

Cindy Brown Vice President of Account Management and Display Yahoo! Inc. Luis A. Burgos Director SteelBridge Ventures Consulting Travis L. Burton, PMP Director of Technology Cross Country Home Services David W. Butler Chief Technology Officer LS3 Technologies, Inc. Leanne Byrom User Experience Practitioner Phosphor Digital Sonya L. Calef Senior IT Project Manager Hennepin County Chad Calimpong Marketing Director of Global Search Dell Dolores “Dee” Carr Senior Advance Recovery and High Availability Implementation Project Manager Sungard Availability Services

Steven R. Cockell President, Chief Executive Officer Coxcom, Inc. Charity DaSilva Director of Recruiting iSoftStone, Inc. Laurette Datta-Concaildi Account Manager Oracle

James Feeney Vice President Capgemini Gary B. Ferguson Chief Healthcare Strategist, TIBCO Software Chief Executive Officer, Managing Director Health Communications Exchange

Debra Hutchins Senior Regional Support Sales Manager Oracle USA, Inc. Jamie M. Irish, MBA Director of Events and Partnership Coordinator GR8 Technology Conferences, Inc. Mohammed Nazrul Islam Chief Executive Officer Manor IT (UK) Ltd.

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TECHNOLOGY & TELECOMMUNICATIONS Alison Jackson Director of Global Accounts Microsoft

Ramachandran Krishnan President Sixth Sense Advisors, Inc.

Terence L. Matthews Senior Vice President, Managing Partner United Business Technologies

Jimmie C. Jackson Jr. Vice President Infinity Technology, LLC

Ashok Kumar Vice President, Self-Service and Mobile Products Verizon

Grainne Maycock Chief Sales Officer VistaTEC Ltd.

Stella-Maris Jacoby Senior Quality Assurance Manager Amazon.com, Inc.

Betty Y. Lam Manager of Web Development Unified Grocers, Inc.

Bernard F. McHale Chief Executive Officer, Board Chairman E-LLEGIANCE

Jacqueline Jacques President Hoodoo Informatique Inc.

Peter Landrock Chief Executive Officer Cryptomathic

Melanie McSally Senior Software Engineer Harvard University

Karen Janssen Chief Information Officer, Property Leader Flight Centre UK Limited

Lynn Dufield Landry, Ph.D. Director of Operations TSS Redmond

Tracey Mead Director of Channel Sales Novell

Angelo Jayo Senior Director of Business Development Nuance

Keila J. Lang Senior Manager of Business Process Analysis Ecolab

Ivan S. Mladenov Chief Executive Officer 100ThingsClub, Inc.

Carlasha M. Jenkins Information Security System Officer

Tim Lang Vice President of Product and Business Development Talent Technology Corporation

Ibrahim Eissa El-Bai Mohamedain Chief Executive Officer Intercellular Nigeria Plc

Robert G. Lefebvre President The Installation Group

Paul T. Murphy Director of Strategic Contract Support Canon Business Solutions, Inc.

Britta Lesaux Director of Business Services 3M

Tony Murphy Chief Executive Officer Realise Ltd.

Joel Liefke Director Microsoft

Jeremy M. Murtishaw President Jeremy Murtishaw, Inc.

Jody A. Little Vice President, Cloud International Offering Fujitsu Management Services of America, Inc.

Nancy Neal Technical Analyst Radiance Technologies, Inc.

Christine J. Lockwood Account Executive Delta Corporate Services

Tammy Neeley, MBA Health Informatics Services Director Kaiser Permanente

Nina Lualdi Senior Director of Emerging Countries, Strategic Planning and Operations Cisco Systems

Kathy Neumiller Owner National Wireless Advantage, Inc.

Letha Joye Jepson, Ph.D. Information Technology Director The Boeing Company Rane Johnson WW Principal Research Director Microsoft Therese Jones Global Engagement Manager EMC Corporation Sinead M. Jordan Chief Executive Officer Televu Multimedia Solutions Madhuri Kakarla Vice President MphasiS Esther Kaplan Senior Director of Global IT Avaya Inc. Nina Kelley-Rumpff Program Manager SAP Diane Key-Denbigh Service Design - Service Level Management Alberta Health Services Mireille Khalil Country General Manager Path Solutions Zafar U. Khan, MSEE Vice President of Systems, Space and Network Engineering MTN Satellite Communications Angela S. Kilson Program Manager Engineering Solutions, Inc. Casimira “Kit” Kita Senior Consultant CGI Group Inc. Thomas A. Klink Jr. Chief Operating Officer Infinit Technology Solutions

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Eileen Lumer, CMA Senior IT Adviser of BRM Finance Bombardier Aerospace Eileen Ma-Chan, MBA Director of Finance InQuira Anju P. Mahendroo Vice President of Corporate Development Net.Orange, Inc.

David Nix Certified Biomedical Equipment Technician GE Medical Systems Wendie E. Noccey Information Technology Manager Grenville Mutual Insurance Company Shannon O’Hara Business Development Director Ciright

Michael David Malloy Senior Systems Analyst Genesis Health System

Colleen A. O’Keefe, MBA Senior Vice President and General Manager of Collaboration and Global Services Novell

Reta R. Marranca Director of Strategic Partners Rogers Communications

Dane Oldridge Vice President of Technical Sales Popstar Networks, Inc.

Kenneth L. Martin Vice President of Finance Oracle Corporation

Mili Orsini Director of Sales, Centuric, LLC Professor, Sistema Universitario Ana G. Mendez

Freddie A. Martinez Manager, Infrastructure Technologies Fountain Tire Ltd.

Ricardo Ortega Global Solution Center Director Oracle Mexico

TECHNOLOGY & TELECOMMUNICATIONS Kellie Owens Principal Innovative Telecom Solutions Inc.

Vassilis Rabbat Managing Director Xerox Hellas S.A.

Bassel Sherbash Customer Service Director TE Data

Robert F. Parham Jr. Director of the Information Security Practice Marlabs Inc.

Amy M. Rainwater Managing Principal, Global Energy and Utility Verizon Business

Rebecca Silvaggi Owner, President CTBW, Inc.

Jackie Parthie WW Sales Integration Executive IBM

Leslie Reiser Director of Digital Marketing IBM

Jennifer E. Silverthorne, MPA Application Manager, University Information Systems University of Colorado

Hemant R. Patel Founder, Chief Executive Officer Global HAPS Network Ltd.

Kimberly Richardson Director Information Technology Leaders

Rutvij Pathak Director of Technical Development Saitec Solutions (USA), Inc.

Nicole M. Riera Chief Operating Officer 821 Solutions

Eric M. Simmons Director of Software and Peripherals for Canada and Latin America Dell

Cyndi Peach Business Development Manager Intel Corporation

Kimberly J. Rife Business Analyst Trimble Navigation Limited

Lucila Pellycer SAP Senior Consultant

Lynda O. Ritzert Vice President of Finance, Chief Financial Officer of Carrier Services XO Communications, LLC

Lin Peng Country Manager, Greater China Region Skyworth TTG Susan A. Pereira OLIS Application Delivery and Support Manager eHealth Ontario Joye Perkins Manager of Quality Compliance Nuance Communications, Inc. Chris Perry Payment Solutions Executive Vantiv Chaitan Pettukola Co-Founder, President, Chief Executive Officer BiteBank Websites Inc. Christine D. Philben Supervisor General Atomics Aeronautical Systems Charles William Pickering Executive Vice President, Chief Strategy Officer Duvon Corporation Ellen Pitt, MS Director of Quality Assurance Q1 Labs Betty K. Poe Telecommunications Specialist Defense Information Systems Agency Thomas Postulka Director of Strategic Alliances Knowledgelake, Inc. Melissa B. Potvin Senior Specialist CA Technologies, Inc. Vani Prasad Vice President HTC Global Services Christopher Price Director of Operations and Maintenance Ericsson Inc.

Josefine Simpson Vice President of IT Transformation Kuoni Travel Joni Smith Manager, Systems Support Verizon Michael C. Smith Director of Information Technology Premier Concepts LLC

Melissa A. Robinson Account Executive Hewlett-Packard Development Company, L.P.

Alyssa Solomon Co-Founder, Chief Financial Officer Color Labs, Inc.

Michael D. Robinson General Manager for Health and Life Sciences Microsoft

Shelly Spearing Research and Development Manager Los Alamos National Laboratory

Santanu Roymoulik Chief Executive Officer SVIS LLC

Sonja Stam Vice President, Solutions Consultant Success Factors, Inc.

Christopher Rusnak Solution Architect of Technical Services Blackboard

Felecia D. Stancil National Electronically Stored Information Manager Foley & Lardner LLP

Shobhit Sah Executive Director of Professional Services Rolta Canada Ltd. Atul K. Sahay Vice President ACM Health Technologies Pratibha Salwan Vice President NIIT Technologies Christine Sayesva Hi-Tech Sales Executive, Principal C McMullen Enterprises LLC Karen Schemlig Enterprise Account Manager Hewlett-Packard Development Company, L.P. Kimberly A. Schuck Principal Information Technology Business Systems Analyst Medtronic, Inc.

Simone Steel Information Technology Strategist Credit Suisse Nicholas K. Stefanidakis Director of Client Services Archibus, Inc. Deborah Stockdale Partner Teradata Corporation Eric R. Streeter Information Systems Technologist U.S. Navy Anuradha Subramanian Lead Mobile Architect IngenieuxTek Inc. Darlene S. Taitano System Support Manager T-Mobile

Raymond H. Sembler Chief Executive Officer Emerald Networks

Rajeswaran Thangarajah Director of Voice and Data Services Callcom

Barbara Ann Sessions Director of Technology GoldStar Communications, Inc.

Karen S. Thomas Vice President of Sales Teradata Corporation

Neeta Sharma Account Manager Javelin Technologies

Patti A. Thomas Manager EastLink

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TECHNOLOGY & TELECOMMUNICATIONS Renee Thompson Owner Infinite Software Resources

Jennifer C. Warner Director of Global Infrastructure and Operations Dell Inc.

Tracey L. Williams Owner Prowebavenue.com

Tina Travierso Vice President of Sales New Horizons CLC of Southern California

Sophia Warwick Sales Director Wireless Data Services

Van Williams Principal SMART Resources, Inc.

Marina E. Treshcova Chief Executive Officer Fast Lane Ventures

Robert Watson Director of Global Partner Communications Hitachi Data Systems Corporation

Karla R. Witte Vice President of Product Development INX Digital International Company

Victoria Varau Former Territory Manager Oracle

Alexandre Wentzo Chief Executive Officer Casewise

Kerri J. Wynn Global Solutions Manager Swiss Post Solutions

Alan Vouk Chief Operational Officer Motionsoft, Inc

Shirley White Managing Director S Management Enterprises Limited

Priya Yadav Engineering Manager Intel Corporation

Lori Wager Information Technologies and Client Management Professional American Express Canada

Susan F. Wiemeyer Managing Director for U.S. Healthcare Industry Microsoft Corporation

Boris Zavalkovskiy Director of Enterprise Imaging, Information Technology Peake Healthcare Innovation

Hazel R. Walker, Ed.D. Master Solutions Consultant Hitachi Data Systems Corporation

Sharmila Wijeyakumar Channel Manager, Asian Pacific and EMEA Pentaho Corporation

TRANSPORTATION Capt. Mohamed Abdelrahim Executive Director, Maritime Adviser Department of Transport in Abu Dhabi

Max S. Cheramie President Prysm Trade Group LLC

Lyse Lehoux Executive Director of Compliance and Internal Controls Garda

Janet Ang Vice President of Global Account Management Ceva Logistics

Kelly J. Clemens Owner Elephant Errands, LLC

Gareth Llewellyn, EMT Chief Executive Officer All Wales Ambulance Services Limited

Sinead Archbold National Director of Government Services United Van Lines (Canada) Ltd.

Capt. James W. Clingan Jr. Director of Safety and Regulatory Compliance USA3000 Airlines

Lisa A. Mastro Owner Maxi Taxi of Florida, Inc.

Alicia M. Benesh Operations Manager of Roaring Fork Valley Colorado Mountain Express

Jeff Duval Chief Executive Officer Efret Limited

Arthur Mathysen Gerst Managing Director of Fleet Services GE Capital EMEA

Jill Bennett Vice President, Joint Venture Contracts and Administration Ports America

Harry Eustace Chief Executive Officer FMN Logistics, Inc.

Mariela V. Murphy Corporate Citizenship and Events Planner CSX

Maureen Borrell Vice President of JFK International Airport Terminal 7 British Airways

Edwin A. Gordon IV Director of Shared Services Brinkâ&#x20AC;&#x2122;s Inc.

Mary H. Norman Safety Director Roberts Brothers Coach Leasing Co., Inc.

Geoff Graham Director Salvus Maritime Security Ltd

Rasmus H. Okland Global Sales Director Three Oceans Transport Inc.

Isabelle Hermann District Sales Manager, Southern California and Hawaii Lufthansa German Airlines

Susan Orsini Shipâ&#x20AC;&#x2122;s Master Military Sealift Command

Dan Kirby Senior Manager Garda CL New England Inc.

Alexis Ortiz Heaney Senior Director of Process Improvement Atlas Air Inc.

Sherri Lacher Senior Manager of Operations QEK

Christopher Patton Chief Executive Officer Victory Van Corporation

Jessica Chu-Ying Lee Senior Operations Manager CEVA Logistics

Francis Pelletier Operations Manager Robert Transport

J. Larry Breeden Senior Vice President Transportation Certification Services Stephanie Brun-Brunet Vice President of Infrastructure and Turnkey Systems ALSTOM Betty Burghard Director of Brokerage Systems UPS Supply Chain Solutions, Inc. Ronald E. Butler Executive Director of Administration (Retired) James Group International Dr. Hamdi Chaouk Managing Partner Aviation Minds

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TRANSPORTATION Capt. John Percival Chief Executive Officer John Percival Marine Associates, Hoylake Sailing School Ltd.

Jose Luis Rocha President, Chief Executive Officer, Sermaparts President, Chief Executive Officer, Ad Business Group

Muriel M. Pineau General Manager of Global Internal Communications APM Terminals-Maersk Group

Mario Roy Vice President of Specialized Division Traffic Tech, Inc.

Jessica N. Quinn Director of Transportation and Compliance Sephora

Curtis J. Savitz Director of Sales for the Southwest Region FleetMatics

Jose M. Ramirez, PE Director of Construction Services PTP Transportation

Nahal Sehhat Vice President Corporate Transportation, Inc.

Eoin D. Stapleton Managing Director PRL Group Andy Storm, CPP Director of Transportation and Special Projects Douglas Parking LLC Angela Vieira, MS Director of Trade CMA CGM

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Nomination Ballot As a Worldwide Branding member, you are a vital part of our networking platform, which is why we are excited to offer you the opportunity to nominate individuals you feel will be valuable members of our organization. Please take a few moments to complete the form below to nominate peers, colleagues, mentors or associates who will benefit from membership. You may submit the completed nomination ballot by fax to our corporate headquarters, Attn: Membership Department, (516) 833-8441, or by mail to Clifford Resnick, Membership Director, 498 RXR Plaza, Uniondale, NY 11556.

*Required Information Nominee Basic Information *Gender: Male Female *First Name: __________________________ *Last Name: _____________________________________________ Designations: _________________________ Title: ___________________________________________________ Company: ___________________________________________________________________________________________ Address: ____________________________________________________________________________________________ (At least one phone number is required)

Business Phone: __________________ Cell Phone: __________________ Home Phone: _________________ *Email Address: _______________________________ Business URL: _____________________ Type of Business: ____________________________________________ Nomineeâ&#x20AC;&#x2122;s Area of Expertise: _____________________________________________________________________ How long have you known the nominee? ________________________________________________________ In what capacity have you known the nominee? ________________________________________________ *Why do you think he/she should be considered for membership? ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ ______________________________________________________________________________________________________ ______________________________________________________________________________________________________

Nomination submitted by: Member Number:_____________ *First Name:________________ *Last Name:______________________ *Phone Number:___________________________ *Email Address: ____________________________________ Account Representative/Personal Branding Specialist: _______________________________________ Nomination Disclosure: Feel free to disclose my name to the nominee: Y / N I would like to make an anonymous nomination: Y / N

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Member Index *Honored Members are listed according to industry in alphabetical order beginning on page 292 Abdu, Hani 225 Abulafia, John 48 Addabbo, Anne 61 Adkins-Spears, Judith 45 Afshar, Siamak 266 Aitken, Jackie 96 Alberts, Tammy 288 Alexander, Ann 66 Allard, Janet 21 Allen, Gayle 231 Allen, Judith 158 Allen, Lynn 80 Allen, Marilyn 53 Almeida, Osvaldo 129 Alvarez, Margaret 171 Amato, Linda 223 Anderson, Chandler 180 Anderson, Norna 72 Anderson, Robert 40 Anderson, Russell 231 Andreoli, James 61 Angolano, Carole 283 Angotti, Catherine 159 Anthony-Williams, Ann-Marie 80 Anuligo, Kenechi 180 Appleby, Lianne 6 Aquilone, Richard 121 Armstrong, Rosa 255 Arnett, Frank 72 Athans, James 92 Atwater, Candia 215 Austin, Linda 40 Baiocco, Peter 171 Bairos, Rita 203 Bakay, Roy 152, 153 Baker, Alexe 147 Baldwin, Nancy 71 Banks, R. Ashley 203 Banman, Jeffrey 53 Barclay, Seymour 19 Barr, Lawrence 102 Bartel, Christine 51 Barton, Cindy 219 Baskervill, Robert 67 Beache, Glen 147 Beare, Kim 231

Beat, Jean 41 Beattie, Wendy 191 Beker, Miorica 191 Belicka, Susan 129 Bell, Theresa 96 Belmore, Mary 255 Benedetto, Linda 143 Benitez, Lore 80 Benoit, Shirley 61 Berne, Rosalie 251 Bielizna, Judy 71 Billiter, Travis 51 Bilodeau, Michelle 192 Bird, Phyllis 37 Bishop, Jay 238, 239 Blackett, Barbara 61 Blankenfeldt-Tucker, Karen 80 Blankenship, Heidi 61 Blankenship, Jean 276 Bodell, Dawn 160 Boo, Kevin 263 Born, Cheryl 215 Bottom, Lisa 16 Bouchard, Susan 21 Boyd, Kelly 231 Boyetchko, Susan 251 Boykin, Willa 41 Bracken, Julie 172 Braden, David 121 Bradley, Josephine 80 Bradshaw, Jerry 102 Brady, Patricia 266 Brandenburg, Sheila 263 Branham, Marilyn 147 Bray, Melba 192 Breen, Jessica 22 Bremner, Steele 37 Brewer, Nancy 261 Brickell, Theresa 266 Briscoe, Robert 279 Brock, David 288 Brose, Suzanne 12 Browne, Laurel Ann 220, 221 Brysch, Cynthia 244 Buck-Haskin, Stephanie 161 Burdon, Tim 108

Burgess, Mary Burnett, Arthur Burskey, Donna Bush, Marsha Butler, Judith Byers, Christopher Byers, Mary Helen Caiazzo, Rene Caldwell, D. Lee Caldwell-Siwinski, Deborah Callaghan, Peter Canales, Robert Cangro, Kimberly Carey, Frankie Carlisle, Helen Carpenter, Kathy Carrasquillo, Mercedes Carreno, Ricardo Carter, John Casarta, Larry Case, Elizabeth Casey, Jerry Castellano, Michael Cates, Patricia Cauler, William Ceci, Gregory Cederstrom, Gary Celani, Jose Cerullo, Karl Chatman, Paulette Chatterjee, Chandra Cherry, Darlene Cheshire, Carolyn Chizmar, Mary Christian, Dawn Chumley, Dorothy Cicanese, Judy Clark, Audrey Clark, Mark Clark, Sarah Clayton, Paul Cleveland, Gail Combs, Ira Conoboy, Shawn Conry, Ruth Cook, Kris

192 215 180 143 288 41 54 236 41 73 96 266 162 224 232 112 172 173 138 102 80 147 192 232 132 19 201 22 112 267 255 232 30 139 279 288 122 96 263 42 245 61 223 224 73 132

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Cook, Ramona Cordell, Patricia Corliss, Julia Correia, Dennis Courtney, Erica Cousins, Kimberly Cowan, Maryann Cox, Richard Leonard Cozens, Charles Crancer, Carla Cranston, Douglas Crue, Benjamin Curley, Laura Jean Dâ&#x20AC;&#x2122;Agostino, Christel Dana, Sharon Davidson, Sheldon Davies, Bob Davis, Jimmy Davis, Lynne Davis, William Day, Geneva De Wilde, Michel DeBerardino, Thomas Decker, Arabella Degmon, Dana DeGraw, Harvey Dehn, Lynda DeLeon, Debbie DeMaet, Charlotte Dendy, Angie Dennis, Barbara Deocharran, Ken Dharmateja, Soumya Dholakia, Nirmita Diamond, Lorrie Dias Sweigart, Elisa DiBello, Lia Dietrich, Damon DiGiuseppe, Diane Diner, George Dobrow, Paul Dobson, Julie Doliny, Patrick Donahe, Peggy Donald, Ann Dorlac, Marilyn Dorn, Diana Douglas, Heather Dowd, Irene Dower-Gold, Catherine Downey, Elizabeth Doyle, Michael

348

73 45 73 10, 11 62 74 125 215 42 81 54 173 97 258 45 163 92 222 180 279 62 252 181 42 216 144 54 148 127 181 54 287 283 42 132 192 49 181 81 13 97 263 276 64, 65 116 109 120 84, 85 68 43 203 192

Dreiling, Debra 31 Drozda, Debbie 236 Dublin, George 150 Duce, Joyce 43 Duna, Nada 19 Dundas, David 43 Dunn, Judy 226 Dunning, Diane 216 Durant, Steve 129 Durham, Carol 198 Edwards, Cheryl 102 Eggers, Kathleen 114, 115 Eskell, Melinda 6 Esser, Isabelle 246 Eveland, Karen 164 Faggett, Walter 192 Fair, Tasheema 174 Fanelli, Angela 74 Farnum, Dolores 55 Farrell, Kathleen 181 Fasulo, Carmine 144 Fauvie, Keith 286 Fay, Thomas 216 Feldman, Greg 117 Fessler, Susan 8 Feyder, Dustin 45 Fischman, Myrna 74 Fister, Irene Marie 22 Fitch-Dececchi, Anne 182 Fitzpatrick, Joseph 279 Flamand, Jennifer 45 Flanagan, Wilma 277 Fletcher, Andria 52 Flint, Karin 199 Flores Jr., Hector 50 Fonti, Rosemarie 182 Forbes, Pamela 150 Ford, Shelley 125 Foster, Geoffrey 203 Foster, Maudie 74 Fowler Brian, Donna 182 Freeman, Judy 19 Frenzel Casalini, Elizabeth 204 Friedman, Andrea 216 Fulgueira, Maria Luisa 229 Fuller, Jared 6 Gallina, Angelo 122 Gallo, Barbara 219 Gambill, Jesse 134, 135 Gambino, Bernadette 55 Gannon, Jeffery 103 Gaukel, Janet 255

Geis, Betty 72 Geitner, Charles 148 Gerber, Amy 225 Gerwill, Philippe 280 Giannotti, Louis 75 Gilloon, Daniel 128 Gilmore, Jack 280 Girardi, Deborah 182 Girimonte, Christopher 283 Girvin, Debra 55 Glasgow, Karen 20 Gomillion-Williams, Bridgette 252 Gonser, Martin 268, 269 Gonzalez, Lizeth 118 Gonzalez Ortega, Marisol 210 Goodchild, Heather 232 Goodman, Marcia 154, 155 Goodnight, Susan 225 Goraieb, James 233 Gosling Klosik, Deborah 208 Gosnell, Devon 219 Grant, Yolanda 204 Graves, Edward 38 Gray, Michael 129 Grayson, Staci 252 Gregory-Steiner, Kathy 45 Grima, Tony 55 Grimmett, Rose 151 Gruber, Deborah 103 Gueste, Joseph 283 Guinn, Ruth 236 Guinn-Life, Kay 45 Gullitti, Dana 252 Gumbs, Iwandai 45 Gustafson, Hans-Fredrik 224 Gutierrez, Jose 183 Hack, Terrence 174 Haffar, Jina 93 Haggerty, Kathleen 126 Hall, Shirley 75 Halvorsen, Maureen 264 Hamil, Cindy 97 Hamilton, David 81 Hannibal-Jones, Sylvia 81 Hannon, Rick 229 Hargett, Sandra 22 Harm, Naomi 284 Harper, Julia 81 Harrington, Carrie 75 Harris, Ellen 217 Harris, Mary 219 Hartman, DonnaLee 219

Hawke, Robert Hawkins, Fritz Hawkins, Roger Heal, Colin Hendershot, Donna Henderson, Caroline Henley, Thelma Henning, Olga Herauf, Terry Herbert, David Hickland, Edward Hilbish, Bette Hill, Kathrine Hirsch, Amy Hitt, Eleanor Hoffman, Barbara Hogan, Aileen Hoisington, Steven Holliday, Susan House, Janine Howell, Anne Howell, Bonnie Hoyer, Melinda Hubler, Gary Huggins, Tanya Hughes, Steven Humphrey, Jimmy Hunt, Sheri Hunter, Alan Husted, George Iftinca, Mariana Ikehorn, Philip Illig, Erik Innis-Thompson, Janice Ittner, Bruce Jackson, Rhonda Janez, Claudia Janjua, Yasmine Jefferson, Omega Jiang, Elaine Johannsen, Tonya Johnson, Clifford Johnson, Deborah Johnson, Linda Jones, Diane Jones, Oriana Jones, Trevor Jordan, J.B. Joslin, Rebecca Jungers, Sandra Justice, Barbara Kautzmann, Elizabeth

183 22 56 204 165 250 130 272 97 93 277 81 98 122 253 56 62 94 126 130 46 62 46 110 192 22 132 247 62 148 98 81 233 217 132 261 209 56 280 126 213 46 81 62 166 233 289 20 264 175 167 270, 271

Kay, Jeffrey 193 Kennedy, Lisa 8 Khoury, Peggy 56 Kideckel, Janet 62 Kidney, R. Brian 136, 137 Kita, Casimira 273 Klepher, Julianne 82 Klinkowize, Sean 122 Knight, Laurie 183 Knight, Milton 130 Knost, Ruth 110 Kopf, Mary 233 Kornberger, Leigh 236 Kortina, Ellen 22 Kouzminykh, Tatiana 22 Kramer, Erin 183 Kranch, David 94 Krieger, Eduarda 46 Kroger, Bridget 264 Kubacki, Mary 184 Kuchler, Theodore 98 Kuehn, Richard 264 Kurtz, Bryan 23 Kurtz, Eric 57 Lacey-Haun, Lora 75 Lafond, Karen 123 Lahrman, Susan 193 Lane, William 280 Langbein, George 284 Larabell, Janet 284 Lasprogata, Cynthia 123 Le Guen, Philippe 267 LeBlond, Isidore 278 Lederer, Max 46 Lee, Elizabeth 43 Lee-Butler, Cheryl 193 Legrez Carre, Sylvie 57 LeVerrier, Regina 193 Levy, Ira 234 Lewis, Cheryl 103 Liberis, Christopher 262 Librach, Stanley 175 Lisanti, Christopher 281 Loafman, Gail 265 Long, Doris 24, 25 Longbine, Debra 184 Loope McGowan, Tracy 112 Loos, Michelle 230 Lujan, Eugene 148 Lustig, Esther 265 Luttrell, Leslie 219 Lythgoe, Bonnie 26, 27

MacKechnie, H.L. 176 Madlinger, Robert 184 Malloy, Cindy 149 Maranville, Trevor 213 Marcasciano, Linda 237 Marion, Catherine 234 Marquez, Omar 126 Marshall, John 214 Martin, Jo Ann 256, 257 Martinez, Helen 184 Martinez-Amor, Jose Luis 88 Martini, Delores 126 Maschmeyer, Alison 123 Mason, Marcus 185 Mathew, Theresa 237 Matsuo, Matt 86, 87 Matthews, Ronald 265 May, Erika 237 Mazzucco, Lina 206 McAllister, Cyrus 151 McBane, Linda 76 McCarthy, Michele 217 McCollin, Janet 193 McCoy, Carol 62 McCrory, Deborah 149 McElwee, Ella 185 McFadden Lara, Kelly 76 McGann, Jennifer 176 McGough, Shannon 185 McGowan, Sue 267 McGuire, Geraldine 82 McHugh, Eileen 123 McKernan-Markoff, Janis 168 McKinnon, Russell 267 McLeod, Lynn 185 McMahon, Patricia 23 McMullin, Gary 281 McQueer, Pamela 111 McRae, George 224 Mealha, Maria Helena 240, 241 Medley, Tracey 284 Meittinis, Stephanie 237 Melo, Susan 57 Melvin, Marylee 204 Mendizabal, Marivi 253 Meyer, Julie 57 Mielczarek, Joe 98 Mihas-Berlanguet, Chrystina 253 Miley, Matt 63 Miller, Helen 76 Milot, David 281 Mitchell, Kristen 99

349

Moeller, Vicki Molloy, Veronica Moon, Meredith Morgan, Daniel Morgan, Vanessa Morlando, Rosanna Morrison, Eileen Morrison, Jo Ann Mowrey-McKee, Mary Mucheck, F. Don Muckpah, Hannah Muhlenforth, Maureen Munnerlyn, Margaret Murdock, Joan Murphy, Joanne Murphy, Kelly Murray, Peggie Navascues, Jessica Nelson, Dwight Nelson, Nickie Nicholl, Albert Nitsche, Angela Noll, Della Noriega, Claudia Novoa, Gabriela Nowak, Frank Oâ&#x20AC;&#x2122;Connor, Otis Oâ&#x20AC;&#x2122;Mahony, Jacqueline Ogaard, Louis Oliva, Amanda Olson, Robert Onan, Marsha Onuoha, Patience Oodhican, Bick Orr, Scott Osmanlliu, Elona Owen, Jeanne Oxley, Heather Oxley, Marg Palomo, Cynthia Park, Michael Park, Roxan Parker, Douglas Parker, Patricia Parmer, Donna Patel, Sangita Patti, Marco Payne, Diana Peak, Lyris Peavey, Kristy Pennell, Elizabeth Perches, Luis

350

76 99 265 95 124 206 77 193 250 126 151 103 32 217 16 103 149 23 149 227 234 126 186 214 237 58 218 6 255 120 82 186 186 82 121 82 126 130 259 52 17 63 103 274 219 14 169 255 267 186 77 17

Perkins, Gloria 69 Perkinson, Louise 18 Persaud, Danny 289 Peters, Mario 225 Pfeifer, Keith 82 Philbee, Paul 89 Phillip, Alleyne 205 Phillips, Luanne 58 Pierce, Keith 284 Pino, Edward 77 Pitt, Harriett 193 Plumley, Denise 234 Poole, Jay 99 Poppe, Carol 235 Preston, Charlotte 205 Previn, Heather 228 Primas, Marion 145 Pruett, Donna 77 Pryor, Gina 7 Prystowsky, Brian 187 Radykowski, Richard 287 Raimondi, Lauren 8 Rambin, Melissa 193 Ramos, Charles 58 Ramsey, Cynthia 82 Randall, Mary 124 Redman, Peggy 82 Reed, Cynthia 194 Reich, Irmela 58 Reichert, Carol 196, 197 Renton, Laurie 119 Resnick-Graulich, Penny 187 Reszko, Anetta 187 Richards, Kristi 194 Richards, Suzanne 266 Richens, Loraine 131 Richey, Deborah 237 Ring, J. Heather 20 Rivera, Rose 194 Roberts, Jim 103 Rochas, Didier 99 Rochester, Jason 150 Rock, Michael 187 Rodenbeck, Caroline 111 Rodriguez, Susan 211 Roe, Freda 188 Rogers, James 131 Rollins, Ana Maria 46 Rolwes, Lisa 23 Rose, Robert 132 Ross, Barbara 131 Rottach, Stephan 95

Ruelle, Christine 59 Ruggiero, Anna 289 Ruiz, Manuel 38 Rumbaugh Bowman, Rebecca 284 Rumscheidt, H. Martin 225 Russell, Howard 156, 157 Ryea, Patricia 188 Sabbour, Hani 177 Sadleir, Robyn 289 Saikaley, Tina Rae 112 Sakey, Rose 100 Salyers-Schappe, Freda 281 Sammarco, Ava 177 Sanderson, Liz 262 Sankey, Barry 28, 29 Scavelli, Anthony 218 Scheffler, Tamara 150 Schoofs, Brigitte 200 Schramm, Danielle 188 Schramm, Joan 235 Schuetz, Erhard 20 Schulz, Valerie 188 Schulze Collins, Myra 83 Schwartz, Karen 83 Scordato, Mark 124 Scott, Randi 242, 243 Scott, Sarah 189 Seabrook, Elizabeth 78 Seaman, Tony 205 Sears, Roger 282 Serour, Fatiha 266 Servianski, Mario 290 Seymour, Ruthlin 194 Shaw, Susan 78 Sheiner, Irwin 178 Sheldon, Vickie 194 Shepherd, Patricia 7 Sheppard, Judy 53 Shimmel, Julie 235 Shockley, Bobbie 83 Shore, Michelle 7 Siegel, Stephanie 112 Sierra, Carmen 78 Simpson, Marlena 178 Skigin, Cheryl 111 Slucki, Alex 46 Smiley, Mickey 260 Smit Sibinga, Hein 100 Smith, Carmen Denise 194 Smith, David 284 Smith, Dorriss 140 Smith, Hayley 278

Smith, Jane Smith, Karen Smith, Leighton Smith, Suzanne Snordon, Cynthia Snyder, Kenneth Somerville, Percy Sordo, Margarita Spellman, Joan-Lorraine Sperling, Sven Spiegel, Lisa Spielberger, Charles Sridhar, Karthik Stalder, Judith Stanojev, John Stapleton, Steven Star, Nadia Steinman, Sheryl Stern, Stephen Stevens, Cindy Stinton, Caroline Stockman, Melissa Stone, Adina Stone, Paula Stout, Edward Strange, Jackie Stribling, Rise Strunk, John Stypula, Evelyn Sukup, Linda Sullivan, Jacqueline Sullivan, Sara Sutherland, Dee Dee Swanson, Joanna Sweat, Charles Sytsma, Cindy Szabo, Fran Tabak, Susan Tahir, Mohammad Taranto, Victor Taxay Weinger, Joan Taylor, Brian Taylor, Connie Taylor, Dave Taylor, Marguerite Teicher, Joel Tenhoopen, Lance Thaper, Rajnish Thate, Mark Thomas, Nancy Thompkins, Shelia Thompson, Rhonda

194 218 282 78 100 21 131 282 59 59 218 179 7 23 124 21 23 8 230 284 33 194 79 205 248 141 189 179 267 70 206 44 267 225 151 83 63 111 290 189 34 189 100 59 145 190 275 237 60 79 83 83

Thykeson, Keith Tighe, Mary Tindol, Kim Torres, Maria Travis, Diane Triantafillos, Ann Trigo, Teresita Troyer, Kenneth Trujillo, Donna Tsakas, Spyridon â&#x20AC;&#x2DC;Rossâ&#x20AC;&#x2122; Turner, Anne Tuttle, Philip Underwood, Debrah Underwood, Jane Ungvarsky, James Vallerand, Theresa van Erp, Guido Van Rossem, Ronny Vanderkolk, John Vandervelde, Isabel Vaughan, Ann Verschelde, Patrick Vickers, Gina Vigil, Nickie Villiotis, Peter Vladem, Steven VonBehren, Ronald Wagner, Hjordy Wagner, Rita Waikoloa, Joy Waite, Duane Walcott, Christine Walker, Cathy Walker, Les Wall, Judy Walls, Deidre Walsh, Diane Walter, Laurie Ward, Janet Ware, Gary Ware, Susan Washburn, Colleen Waters, Candace Watling, Jennifer Watson, Diane Webster-Grant, Paula Weiss, Karl Wells, F. David Werner, Curt Wesley, Linda West, Bruce West, Edward

201 251 101 39 206 195 101 23 60 253 190 112 255 195 79 195 63 235 18 44 142 101 23 151 202 104, 105 83 83 132 46 101 195 282 212 146 63 60 60 195 8 8 195 102 35 151 36 219 225 106, 107 90 249 103

Wester, Barbara Wester, Jennifer Wetzler, Lorissa White, C.J. White, Ida Whitney, Marilyn Whorton, Edward Wiegert, Hazel Marie Wilhite, Ashley Williams, Anthony Williams, Dawn Williams, Debborah Williams, John Williams, Karen Williams, Patricia Williams, Patricia M. Williams, Robert Williams, Rosanna Williams, Tina Williams-Lohmar, Judith Willmes, Denise Wilson, Don Wilson, Janice Wilson, Jennifer Wilson, Karen Winder, Kevin Windham-Kamstra, T. Jane Wodicka, Keith Wolcott-Schafer, Stacy Wood, Janie Worden, Debra Worrell, Pat Worth, DeAnn Wright, James Wright Powers, Teresa Wu, Dongmei Yee-Murata, Leslie Young, Andre Young, Earle Zachar, Ilan Zack, Philip Zanesi, Nicola Zannella, Dottie Zelkowitz, Marvin Zeller, Marylu Zimmermann, Norbert Zinn, Kim

91 254 150 61 151 190 132 190 254 39 44 79 63 191 80 146 63 237 195 112 63 206 191 44 267 125 191 202 206 21 151 236 125 255 15 283 40 290 170 283 254 254 290 195 125 102 236

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