Streamlining check-ins and campus transactions in Marbella with HID

from Benchmark September 2022

Benchmark Innovation Awards

At the Les Roches Marbella campus, students study not only at one of the world’s leading hospitality business schools but also live in a sophisticated living environment that mirrors the exceptional experiences they will facilitate in their future careers.

In addition to delivering academic rigour, the institution also aims to foster innovation and entrepreneurship among its 1,000+ students from all around the world. This training site for elite hospitality professionals must reflect the luxury living and progressive comforts expected from high-end accommodations.

Administrators wanted to ensure Les Roches is always ahead of the curve when it comes to exemplary learning using cutting-edge technologies. In Spain, they hoped to enrich their coastal Mediterranean property by integrating “digital badge” access.

Students’ plastic access cards were replaced with smartphone-based digital IDs. The verification would cover daily physical access as well as digital touchpoints (e.g., vending machines, restaurant reservations, etc.). It would help the school drive digital transformation and student efficiencies.

“Everything here is about the student experience,” said Mano Soler, Director of Student Services and Operations at Les Roches Marbella. “It is our main driver and the reason we embrace and foster innovation — because innovation makes our students’ lives easier and supports their well-being through secure technology. The students will eventually leave