Workshop
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The surprising truth about what motivates us The ultimate guide to workplace motivation and engagement
Learn what science knows and organizations don’t do
D’Youville Center for Professional Studies Implementation Proposal July 2014
Drive will change how you think and transform how you work and live
The surprising truth about what motivates us Implementation Proposal: Drive provides the tools and frameworks necessary for individuals, teams, and organizations to engage in their work from an intrinsic motivational structure and to evolve flexibly as the world continuously changes. The work is widely applicable. I am excited to bring this work to the Center for Professional Studies. What follows is a general information brochure that I’ve tailored for the Center. The overview includes information on the various options for workshops, book studies, coaching, and consultation that we can provide. I plan to use this brochure as a guide for potential clients. We will build a page on the Center website based on the information provided in this brochure.
Website: develop a Drive webpage on the Center website for information and marketing purposes. Internal Professional Development: I will develop a series of Drive workshops for D’Youville faculty and staff that will be hosted at the Innovation Center. School of Pharmacy: I am currently working with the School of Pharmacy to bring the work to the leadership team and then to the faculty and students in that school. I would like to use this model in other schools and/or departments. Directors: I would like to train the Director group in Drive. Based on that initial work, we can expand Drive into the departments. External Professional Development: Drive is critical to my goal of expanding the consulting arm of the Center. In addition, I plan to work with BNMC contacts to offer Drive to organizations and start ups in the region. I will offer Drive training to the teams at DaVinci and School #3 as part of the partnership work. Orientation: I would like to talk to Linda Moretti about bringing Drive to new employees during orientation.
The surprising truth about what motivates us Welcome to Drive™ - The world leading motivation experience that offers organizations something very different. Drive is the ultimate interactive workshop experience based on the award winning and New York Times best selling work of Daniel H. Pink. The Drive Workshop™ is a paradigm-shattering look at what truly motivates us and how we can use that knowledge to work smarter, perform better and live a more fulfilling life. Most of us believe that the best way to motivate ourselves and others is with external rewards like money—the carrot-and-stick approach. That’s a mistake, Daniel H. Pink says. The secret to high performance and satisfaction—at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Based on four decades of scientific research on human motivation, Pink’s work exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He demonstrates that while carrots and sticks worked successfully in the twentieth century, that’s precisely the wrong way to motivate people for today’s challenges. In the Drive workshop™, we examine the three elements of true motivation—autonomy, mastery, and purpose—and offers smart and surprising techniques for putting these into action. Along the way, Pink takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward. This workshop will make you and your organization more successful in a time where people are doing more with less resources. The D’Youville College Center for Professional Studies is pleased to offer this workshop to members of our College community and to the region. The Drive Workshop™ provides the tools and information to help participants enliven their professional practice and rethink their organizations. Drive is powerful, timely, and necessary. Thank you for joining us in the work.
What is Drive™? Motivation: A Whole new operating system
7 Reasons Carrots and Sticks (Often) Don’t Work...
Motivational operating systems, or set of assumptions and protocols about how the world works and how humans behave, that run beneath our laws, economic arrangements, and business practices are in need of a major overhaul. Thousands of years ago Motivation 1.0 presumed that humans were biological creatures, struggling for survival.
When carrots and sticks encounter our third drive, strange things begin to happen. Traditional “if-then” rewards can give us less of what we want. They:
Then in the late 1800’s and 1900’s, Motivation 2.0 presumed that humans also responded to rewards and punishments in their environment. We required this new operating system as we needed greater interaction between groups of people and the rise of the industrial revolution. Now in the second decade of the 21st Century, Motivation 3.0, presumes that humans also have a third drive – to learn, to create, and to better the world. Rewards and recognition worked fine for routine twentieth century tasks. But in the twenty – first century, Motivation 2.0 is proving incompatible with how we organise what we do, how we think about what we do, and how we do what we do. We need an upgrade - urgently.
Motivation 1.0: •
All about survival
•
Based purely on biological drive
1. Extinguish intrinsic motivation 2. Diminish performance 3. Crush creativity 4. Crowd out good behavior 5. Encourage unethical behavior, cheating and shortcuts 6. Create addictions 7. Foster short term thinking
… and the special circumstances when they do Carrots and sticks aren’t all bad. They can be effective for rule-based routine tasks – because there’s little intrinsic motivation to undermine and not much creativity to crush. For non-routine conceptual tasks, rewards are more perilous –particularly those of the ‘if then‘ variety. But “now that” rewards – noncontingent rewards given after a task complete – can sometimes be okay for more creative, right –brain work, especially if they provide useful information about performance.
Motivation 2.0: •
Motivation 3.0
To seek reward and avoid
•
punishment
Seeks engagement that can produce mastery
•
Compliance
•
Centered on purpose maximization
•
Carrot and stick motivators
•
Intrinsic motivation and autonomy
•
Extrinsic motivation
•
Centered on profit maximization
Drive: The surprising truth about what motivates us
What is Drive™? Type X and Type I Behavior Motivation 2.0 (1800 – 2000) depended on and fostered Type X behavior – behavior fuelled more by extrinsic desires than intrinsic ones and concerned less with the inherent satisfaction of an activity and more with the external rewards to which an activity leads. Motivation 3.0, the upgrade that’s necessary for the smooth functioning of twenty first century business, depends on and fosters Type I behavior. Type I behavior concerns itself less with the external rewards an activity brings and more with the inherent satisfaction of the activity itself. Research consistently demonstrates that people want to work toward something bigger than one’s self. Deci and Ryan called this self determination theory. Type X behavior: Behavior that is fueled more by extrinsic desires than intrinsic ones and that concerns itself less with the inherent satisfaction of an activity and more with the external rewards to which that activity leads. Type I behavior: A way of thinking and an approach to life built around intrinsic, rather than extrinsic, motivators. It is powered by our innate need to direct our own lives, to learn and create new things, and to do better by ourselves our and world.
Type X • Extrinsic desires • Concerned with external rewards • Main motivator is external rewards, any deeper satisfaction is welcome but secondary • Driven by operating system 2.0
For professional success and personal fulfillment, we need to ensure we move ourselves and our colleagues to Type I. The good news is that Type I’s are made, not born – and Type I behavior leads to stronger performance, greater health, and higher overall well-being. Engagement levels (in many organizations is less than 50%) sky rocket, performance increases and staff turnover reduces rapidly. The Motivation 3.0 operating system – the upgrade that’s needed to meet the new realities of how we organizations need to think about and implement jobs based on Type I behavior. Don’t get us wrong, money is important, but once this is off the table then what intrinsically motivates us is much stronger and bigger than money. So we have a choice: We can cling to a view of human motivation that is grounded more in old habits than in modern science, or we can drag our business and personal practices into the twenty first century, and craft a new operating system to help ourselves, our companies and our world work a little better.
Type I • Intrinsic desires • Inherent satisfaction of the activity itself • Main motivator is the freedom, challenge and purpose of the undertaking • Driven by operating system 3.0
What is Drive™? Three Elements of True Motivation Autonomy Our “default setting” is to be autonomous and self – directed. Unfortunately, circumstances- including outdated notions of “management” – often conspire to change that default setting and turn us from Type I to Type X. To encourage Type I behavior, and the high performance it enables, the first requirement is autonomy. People need autonomy over task (what they do), time (when they do it), and technique (how they do it). Companies that offer autonomy, sometimes in radical doses, are far outperforming their competitors.
Mastery While Motivation 2.0 required compliance, Motivation 3.0 demonstrates engagement in abundance. Only engagement can produce mastery – becoming better at something that matters. And the pursuit of mastery, an important but often dormant part of our third drive, has become essential to making one’s way in the economy. Mastery begins with “flow” - optimal experiences when the challenges we face are exquisitely matched to our abilities. Smart workplaces therefore supplement day to day activities with “Goldilocks tasks” – not too hard and not too easy. But mastery also abides by three peculiar rules. Mastery is a mindset: It requires the capacity to see your abilities not as finite, but as infinitely improvable. Mastery is a pain: It demands effort, grit, and deliberate practice. Mastery is an asymptote: It’s impossible to fully realize, which makes it simultaneously frustrating and alluring.
Purpose
Humans, by their nature, seek purpose – a cause greater and more enduring than themselves. But traditional businesses have long considered purpose ornamental – a perfectly nice accessory, so long as it didn’t get in the way of the important things. But that’s changing rapidly. In Motivation 3.0, purpose maximization is taking its place alongside and in front of profit maximization as an aspiration and a guiding principle. Within organizations, this new “purpose motive” is expressing itself in three ways: 1.In goals that use profit to reach purpose 2. In words that emphasise more than self interest 3.In policies that allow people to pursue purpose on their terms. This move to accompany profit maximisation with purpose maximization has the potential to rejuvenate our businesses and remake our world.
Drive: The surprising truth about what motivates us
Workshop Options About the Program
Workshop Outcomes
The Drive workshop is the leading motivation workshop for any business around the world. Based on the research of award winning author Daniel H. Pink, participants will be introduced to surprising truths about intrinsic motivation which will enhance performance and engagement in the workplace.
• How to develop a greater sense of autonomy, mastery, and purpose in your organization
Decades of research have demonstrated that people tend to do their best work when motivated by a feeling of autonomy, a desire for mastery, and a sense of purpose. The good news is that this workshop will practically demonstrate concrete steps you can take to tap into these motivators and improve your own performance as well as that of your organization and your team. In a world where people are doing more with less this is the ultimate workshop for the people in your organization
• Aligning personal and organizational purpose
Carrots & sticks are so last century. Drive says for 21st century work, we need to upgrade to autonomy, mastery & purpose @DanPink Twitter
• Getting people to volunteer to become better producers
• Overcome the three elements that are holding your organization’s performance back based on scientific research • Techniques to improve employee engagement and motivation • How to conduct your own and your team’s continuous personal performance reviews • How to create tasks that increase motivation and engagement
Benefits
• Keeping your best employees engaged and motivated • Getting your employees to be your best advocates for great talent
• Keeping people operating in “FLOW” • Discover how to provide challenging work that generates more loyalty… • Tap the wells of innovative talents that in your organization
Workshop Options One Day Workshop Our ONE DAY Drive workshop provides an overview of Pink’s work as well as time for developing action steps for your team or organization. Participants can register as the member of a team or on their own. Participants can expect a workshop that challenges their thinking, forces reflection, and encourages action based in the principles of autonomy, mastery, and purpose. A typical ONE DAY workshop is 7 hours in length and requires pre-work on the part of the participants. The ONE DAY workshop can be divided into two sessions of 3.5 hours in length depending on the needs of the team or organization.
Two Day Workshop Our TWO DAY Drive workshop provides an overview of Pink’s work as well as time for developing action steps for your team or organization. The added benefit of the TWO DAY workshop is that participants can move more deeply into the content and action planning. Facilitated goal setting and the development of an individual, team or organizational assessment plan are part of the TWO DAY workshop. Participants can register as the member of a team or on their own. Participants can expect a workshop that challenges their thinking, forces reflection, and encourages action based in the principles of autonomy, mastery, and purpose. A typical TWO DAY workshop consists of two, 7 hour sessions and requires pre-work on the part of the participants. The TWO DAY workshop can be divided into four sessions of 3.5 hours in length depending on the needs of the team or organization.
Workshop Options Multiple Day Workshop Some teams and organizations like the flexibility of studying a concept over an extended period of time. Our MULTIPLE DAY WORKSHOPS provide teams or organizations the opportunity to work together around Drive in short sessions over several weeks or months.
Book Study Our BOOK STUDY option provides teams or organizations with the opportunity for guided facilitation of Pink’s Drive text. Just like a traditional book club, our BOOKSTUDY participants read required sections and come to the session prepared to discuss the text and possible application to their work. This guided BOOK STUDY can take place over a short or long period of time depending on the needs of the team or organization.
Organizational Coaching and Consultation Our ORGANIZATIONAL COACHING AND CONSULTATION provides teams or organizations with what they need in order to rethink their organization with autonomy, mastery, and purpose in mind. ORGANIZATIONAL COACHING AND CONSULTATION can involve a needs assessment, targeted workshops, team conferencing, and facilitated goal setting/assessment depending on the needs of the team or organization.
For more information on workshops or coaching, contact the D’Youville Center for Professional Studies (professionalstudies@dyc.edu).
The surprising truth about what motivates us
Drive™ Facilitators and Coaches Catie Huber serves as the Director of the D’Youville College Center for Professional Studies after working as a teacher, administrator, curriculum coordinator, and professional developer in public education for almost 20 years. Catie received a BA in English from Ithaca College, an MS in English Education and an MS in Educational Leadership from Canisius College, and an Ed.D. in Educational Leadership from D’Youville College.
Mark Beehler serves as the Chief Information Officer in the West Seneca Central School District where he has previously worked as the Director of Science and Science teacher. In addition to his work in West Seneca, Mark served as Assistant Principal at Orchard Park Middle School and as an adjunct faculty member in the Canadian Scholars program at Daemen College. Mark received his BS in Science Education and MS in Educational Leadership from Canisius College. Mark is a doctoral candidate in Educational Leadership at D’Youville College.
Catie and Mark are trained Drive™ facilitators and coaches. In addition to their work with Drive™, Catie and Mark have presented locally, regionally, and nationally on issues of organizational effectiveness, the creation of guaranteed, viable cultures, differentiated leadership practices, and effective pedagogy and planning.
More from Daniel Pink Drive New York Times Best Seller By Daniel H. Pink RRP $38.95 From Daniel H. Pink, the author of the bestselling A Whole New Mind, comes a paradigm-shattering look at what truly motivates us and how we can use that knowledge to work smarter and live better. Most of us believe that the best way to motivate ourselves and others is with external rewards like money—the carrot-and-stick approach. That’s a mistake, Daniel H. Pink says in, Drive: The Surprising Truth About What Motivates Us, his provocative and persuasive new book. The secret to high performance and satisfaction— at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He demonstrates that while carrots and sticks worked successfully in the twentieth century, that’s precisely the wrong way to motivate people for today’s challenges. In Drive, he examines the three elements of true motivation—autonomy, mastery, and purpose—and offers smart and surprising techniques for putting these into action. Along the way, he takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward. Drive is bursting with big ideas—the rare book that will change how you think and transform how you live.
A Whole New Mind RRP $32.95 Lawyers. Accountants. Radiologists. Software engineers. That’s what our parents encouraged us to become when we grew up. But Mum and Dad were wrong. The future belongs to a very different kind of person with a very different kind of mind. The era of “left brain” dominance, and the Information Age that it engendered, are giving way to a new world in which “right brain” qualities-inventiveness, empathy, meaning-predominate.
That’s the argument at the centre of this provocative and original book, which uses the two sides of our brains as a metaphor for understanding the contours of our times. In the tradition of Emotional Intelligence and Now, Discover Your Strengths, Daniel H. Pink offers a fresh look at what it takes to excel. A Whole New Mind reveals the six essential aptitudes on which professional success and personal fulfillment now depend, and includes a series of hands-on exercises culled from experts around the world to help readers sharpen the necessary abilities. This book will change not only how we see the world but how we experience it as well.
Johnny Bunko RRP $27.95 The Adventures of Johnny Bunko offers practical advice for anyone looking to start a rewarding career. Pink has a knack for teaching in such an entertaining way that you’ll forget you are learning. Outrageous, delightful,hard-hitting and informative yet bursting with optimism. There’s never been a career guide like it-the fully illustrated story of a young everyman just out of college who lands his first job. Johnny Bunko is new to parachute company Boggs Corp., and he stumbles through his early days as a working stiff until a crisis prompts him to find a new job. Step by step he builds a career, illustrating as he does the six core lessons of finding, keeping, and flourishing in satisfying work: • There is no plan • Forget about your weaknesses • Persistence trumps talent • It’s not about you • Make excellent mistakes • Leave an imprint smart, engaging, and insightful, First-of-its- kind career guide for a new generation of job seekers. “College students are making all kinds of assumptions about their careers that are just wrong,” Pinks says. So he came up with six lessons: There is no plan. Think strengths, not weaknesses. It’s not about you. Persistence trumps talent. Make excellent mistakes. Leave an imprint. Johnny Bunko doesn’t get more specific than that. The book has no suggestions about networking, writing a resume, or finding an internship. Such information, says Pink, is available on any number of websites.
Drive: The surprising truth about what motivates us
Drive ™ Workshop Team Global Achievers Company • A world leading business – Australian owned • Global seminars, workshops, conferences • Australian licensed distributor of Drive • Australian, New Zealand and UK distributor for Leading Bold Change™ • Australian licensed distributor of Switch™ • Learn to lead program • Access to world thought leaders • Diagnostic and research tools • Online bookstore www.globalachieverscompany.com
Daniel H. Pink • Author of four provocative best selling books about changing the world of work • Daniel lectures to corporations, associations, and universities around the world on economic transformation and the new workplace • Follow Dan on Twitter @DanielPink @driveworkshop
Thought Leaders Learning Institute • Worldwide licensed distributor of Drive www.driveworkshop.com
www.danpink.com