Book Title: Job 600: Essentials for Housing Applications and Interviews By Professor Kenneth Agyekum-Kwatiah Published 2016
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GOOD PRACTICE INDIVIDUAL SUPPORT PLANNING Understanding of good practise issues in planning support
Effective individual support planning lays emphasis on: Individual choice (what I would prefer)
Attitude and approach of staff and volunteers
Honesty, openness, plain speaking
Flexibility of content and documentation
Presentation of in a way that is appropriate to the individual tenants./customers
The recognition of differing perspectives
Working with the tenants/customers strengths
Meeting identified needs
Effective individual support planning should: Enable tenants/customers to retain or regain level of self-determination within a residential or group setting
Enable tenants/customers to positively influence and shape the service delivery and development
Help to safeguard the right of tenants/customers
Should provide evidence to funding and registration authorities that the appropriate service is being delivered
Be a tool to enable more effective monitoring of place for people Service standard
Clearly, identify how the service plans to meet clients’ individual needs
Be relevant to the client’s and not reflect the priorities of staff
Recognise and reflect the individuality of the client
Enable client’s and staff to work together to reduce or resolve difficulties
Professor Kenneth Agyekum-Kwatiah
Book Title: Job 600: Essentials for Housing Applications and Interviews By Professor Kenneth Agyekum-Kwatiah Published 2016
Be an action plan that is written down for staff to use in working with individual clients
Record unmet needs
Be language appropriate
Be an active daily working document
Ensure continuity of service
Demonstrate the service is doing what it claims it is doing
Individual service plans should not: Be medical treatment plans, rather they are about lifestyles which must inevitably include day-to-day personal (and nursing) support needs
Become a paper exercise completed and reviewed solely because they are a requirement.
Become a cyclic experience with little meaning and always concentrating on the same information
Be intrusive and unduly personal
Reduce the client to a mere statistic
Professor Kenneth Agyekum-Kwatiah