Prohoc Stakeholder Magazine 2ND Issue Summer 2015 www.prohoc.fi
Challenge accepted:
MOST SATISFIED EMPLOYEES IN THE INDUSTRY TOWARDS AGILE HRM PRACTICES — 14
On the cover:
IT'S ALL ABOUT THE ATTITUDE INTRODUCING PROWOMEN — 4
IS THERE OIL IN THE FUTURE? PROHOC GAZES AHEAD — 8
Contents — #2 4
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ProWomen Even metal industry is no longer a man’s world. Women are taking over key positions.
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News Tidy desks, tidy minds. Organizing your working environment will enhance your productivity.
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Fresh perspective to technical documentation Documentation is often seen as a tedious task tossed around in the organizations that nobody wants. We want it and excel in it.
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What Makes a Winning Team? It has got something to do with the skills of individual people, but everything to do with teamwork.
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Vaasan Sport They started the season as clear underdogs, but surprised everyone. Playing for the win night after night is what the game is all about.
Jakamo Project App Information sharing is the number one success factor in project business. Jakamo Project App is the latest arrival in the Jakamo Services family connecting project people.
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Tastes of Fidzi The South Pacific islands are best known for their undisturbed nature, friendly people and fresh food made from local ingredients. Fidzi is no exception.
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The times they are a-changing. Companies are struggling to keep up, but change-awareness and change-readiness will help.
Changing Oil Industry Renewable energy sources are on the tip of everyone’s tongue. Oil is deemed to be a yesteryear’s industry, but is it? Prohoc is helping oil industry to re-invent itself.
Towards agile HRM practices
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Prohoc in Facts and Figures The versatility and multi-disciplinary of Prohoc’s workforce is proven by numbers
Pro: Pertti Snellman Taking the ProManagement services to the next level. Pertti is drawing from his Wärtsilä years to set an example.
Prohoc Scope is a stakeholder magazine giving insight to the daily business and development of Prohoc Oy and its personnel. PUBLISHER: Prohoc Oy EDITOR-IN-CHIEF: Matti Manner LAYOUT: Jonne-Pekka Stenroos/Staart COVER PHOTO BY: Laura Tammisto/Studio Torkkeli PRINTED BY: Arkmedia, Vaasa, Finland. Papers and inks used are eco-friendly and produced responsibly.
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Editorial from the Chief
BREAKING THE RULES Dear reader. It’s half a year since the first Prohoc Scope –magazine and here we are again, this time with a lot of new things on our plate. Last year Prohoc had it’s 18th birthday. After gaining adulthood, we’ve done a lot of interesting things, such as breaking the rules of traditional engineering game! Our Project Partner strategy has proven to be the right path with a milestone oilrig project and we have been very successful in finding our space in the documentation engineering market. All in all the first half of 2015 gives us great confidence to further invest in business development activities. In this issue we’ll be focusing on our people, competency and culture. You will find that our multidisciplinary experts have more than 3000 years of versatile project experience and as a company we have experience from astonishing 87 different countries! What an asset to strive for our future vision; to be recognized in the market as a leading project business consultant. To get there, we have decided to continue breaking the rules of the game by selecting our unique company culture as our spearhead. We will do everything to strengthen it further, by living for our values each day and every one of us. This means: • Fostering the well-being of each individual • Serving our customers with the best possible spirit and will • Promoting personnel and continuing professional development of all our employees • Conducting all our business affairs in an ethical basis. We also promise to make mistakes, but to learn from them. I’d like you to challenge me on each one of the above. Now, enjoy your reading and let me know what is your tip for creating a unique company culture?
Matti Manner
CEO
Sport enthusiast, yachtsman and all-around business engineer Matti is the chief executive officer of Prohoc. After traveling around the globe trying to find world class suppliers he is now navigating Prohoc to become one. TWITTER: @MattiManner
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Introducing three ladies working at Prohoc
PROWomen Many times certain industries are thought to be very masculine environments. We interviewed three experts working for Prohoc, let’s see what is their opinion about it Working for Valmet in Tampere, quality assurance engineer Kirsti Sandell and document coordinator Anu Tsusoff are stating that it is pretty easy going place to work.
A: Our team consists of nice people and we have a good
Describe your typical work day.
In your opinion, what kind of employer is Prohoc?
KIRSTI: I spend my days with e-mails, contracts and qual-
K: Prohoc
ity specifications, in meetings and chatting with my colleagues. ANU: There is no typical work day in my job. Of course there are some routines, but since I work for four different departments, the work tasks vary a lot. I try to have my lunch and coffee breaks together with the documentation group, so I get to talk about other things besides work stuff.
How does your work affect the success of Valmet’s project?
What do you find the best thing about your job? K: I get to affect the quality of the projects and deliveries.
Also, my co-workers and the various work tasks make this job interesting. A: The diversity of the tasks and the people.
atmosphere. I work for many different departments, so there are a lot of different people. It’s very laid-back atmosphere.
has an enthusiastic atmosphere. It is an SME company with a big heart. A: Fresh, positive and reliable.
K: As a quality assurance engineer, I
must make sure that all legal, quality and customer claims are fulfilled. When everything turns out well and the delivery is successful, and when the final customer is happy, I know I’ve done my job well.
"THIS JOB IS NOT ABOUT GENDER BUT ABOUT ATTITUDE” Kirsti Sandell QUALITY ASSURANCE ENGINEER
What do you do in your free time? A few years ago we moved into a bigger house, and we’re renovating it bit by bit. It’s nice to see concrete results by working with my hands, since at daytime I let my brain do the work. A: Spending time at home with my 8 year old son and my husband. I also go to the gym, cycle and take long walks when I have time for those things. K:
What do you find most challenging about your work? K: Managing the workload. When the customer company
is succeeding, it means my work sheet is growing. A: Being in a hurry.
What’s the best thing you have learned through your job? This is an industry you can never know too much about – every day I learn something new. But I’ve also learned to trust my skills. K:
Tell me about your team and the atmosphere at work. We have a good spirit of doing things in our department. Even though we’re a part of Valmet, there’s still a feeling of a small-sized company. K:
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Name the three best things about your hometown Tampere. A: The nature, suitable size and good services.
How would you encourage other women to apply to this industry? K: This job is not about gender but about attitude! With
the right mindset, anyone can make it! Laura Tammisto/Studio Torkkeli
At distant project sites around the world you can find people with various backgrounds, both men and women. Introducing Adriana Dantas-Gahmberg, Site assistant at Customer Site: Wärtsilä, Brazil, UTE Global I & II Expansio
Describe your typical work day. At this project I take care of site administrative matters, bookkeeping, follow-up of site contracts and related payments. The days vary much depending on the challenges that need to be solved.
What do you find the best thing about your job? The dynamic work environment in different areas and interacting with people from different cultures and environments.
What do you find most challenging about your job? For sites in Brazil, I find it challenging to deal with the time consuming bureaucracy and in many places the lack of infrastructure, which makes it difficult to find suppliers.
What do you do in your free time? I enjoy resting, outdoor exercises, going to the beach and spending time with my family.
What kind of travel tips do you have for someone coming to Brazil? I would recommend visiting Florianópolis, the capital of Santa Catarina State in the south of Brazil. There you will find beautiful nature, beaches, besides they have good infrastructure, also you can feel safe there.
Do you find that the women to men ratio at site work is already changing? According to the data from Brazilian Annual Report of Social Information (RAIS) of Ministry of labor, there has been an increase of women entering construction work due to the rise of the Construction field and higher need for skilled labor. Also, women are being encouraged through public and private projects.
How does the culture in your home country influence education for women? In this sense, the Federal Government has been implementing in recent years’ public policies aimed at women's empowerment. Women count for more than 66% of all enrollments into professional courses, in fields such as construction, mechanics and electronics.
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Neat and Tidy
IMPROVING PRODUCTIVITY AND ORGANIZING OFFICE In February Prohoc put 5S-methodology into operation to optimize the productivity and smarten up the office. The results have surprised us positively. “Generally speaking the starting point wasn’t bad, but now we have an even better organized office and every item has its own place. Common spaces, like our renewed lobby and meeting room, are taken care of by everybody and this is nice to see!“ says Prohoc’s Alma Kangas. 5S is a cyclical system, where continuous improvement is achieved by sorting items, setting them in order, shining, standardizing and sus-
taining the tidiness. The idea is to reduce waste and “unnecessary items” from work place and make the operations more consistent, whether it is a question of production or an office task. With 5S methodology organizations can also improve the safety conditions at work. “Time is used more efficiently, when folders and documents are in order, desks are clean and you have only the main items you need within reach. Rest of the things can be in drawers, on shelves or shared with colleagues for common use.” Iiro Wesslin states.
TEAM PROHOC on the road
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Let's jump out of the bunkers and get together! Doing business requires more than just sitting at the office and writing emails. Meet our people in the following events:
3–5TH NOVEMBER 2015 CONGRESS & EXHIBITION CENTRE LEVI
15–17TH SEPTEMBER 2015 TAMPERE EXHIBITION AND SPORTS CENTRE
4TH NOVEMBER 2015 THE UNIVERSITY OF VAASA
Subcontracting Trade Fair gathers together the subcontractors from metal, electronic, plastic and rubber industries. This year the themes are sales and marketing & new materials and techniques. › www.subcontractingtradefair.com
The Energy Day is arranged by Vaasa Energy Institute (VEI) and it is a meeting place where especially students and job-hunters can connect with companies and organizations working in the energy industry. › goo.gl/e3Eint
NEWS
FEM (Fennoscandian Exploration and Mining) is one of the largest mineral industry events in Europe and will be arranged for the 10th time this year. FEM is the right place to connect with different operators in the mining industry. › fem.lappi.fi/en
Did you know this about Prohoc:
CUTTING EDGE PRODUCT DEVELOPMENT IN THE EARLY 2000'S POW-sensor is a high performance 2-wire capacitance instrument for continuous liquid mixture and value measurement. It is used to measure and separate waste water, sludge oil and “grey water” in waste tanks.
6–8TH NOVEMBER 2015 EXPO AND CONVENTION CENTRE, HELSINKI Teknologia’15 joins together seven different industrial fairs; Finntec, Automaatio, Elkom, Hydrauliikka & Pneumatiikka, Mecatec, Tooltec and Jointec. Teknologia’15 will be the biggest industrial event in Scandinavia in 2015. › goo.gl/BUJFnG 10–13TH NOVEMBER 2015 ELMIA, JÖNKÖPING, SWEDEN Elmia Subcontractor is the leading trade show in Northern Europe for subcontractors in the manufacturing industry, their customers and other interest groups. Last year it gathered almost 15 000 visitors. › www.elmia.se/en/subcontractor/
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OW-sensor uses a unique frequency-based measurement system to deliver highly accurate, repeatable results. The measurement is unaffected by moisture, vapors, foam, temperature, pressure variations or material buildup around the mounting flange. POW-sensor can be used as a liquid consistency controller. When a fixed percentage of water content in oil is reached, the unit changes to the other state value and can activate e.g. an alarm or a pump. When the POWunit is used as a measuring device, it can measure and monitor the percentage of water in oil, or vice versa. An accuracy of 1% is reached up to a maximum of 50% water content in the oil tank and a minimum content of 2% of oil in water can be measured. The measurement can be displayed as a graph by using MS Excel and also stored in a table. Prohoc has delivered the systems for customers like Wärtsilä, Outokumpu and Ruukki. For more information, contact Martti Manner +358 44 3158831 or martti.manner@prohoc.fi
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Project Services for Petroleum, Oil & Gas Industry
GENERATORS of TOMORROW Oil industry is at the brink of change. Swindling reserves, new environmental legislation and increasing competition in the energy market are the driving forces behind this change. Fortunately, this change also creates opportunities; for the industry itself and for those serving it.
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he petroleum, oil and gas industry, commonly known returned to production. With the oil or gas production as POG, includes the global processes of exploration, value measured in hundreds of thousands or millions extraction, refining, transporting (often by oil tankers dollars per day, the stoppage time has to be kept as short and pipelines), and marketing petroleum products. The as possible. Renovating the technology onboard the rig largest volume products of the industry are fuel oil and will increase production capacity by allowing it to pump gasoline (petrol). Oil is also the raw material for many faster and wider. And new state-of-the-art automation chemical products, including pharmaceuticals, solvents, systems will lower production costs through reduction fertilizers, pesticides, and plastics. of manual labour. Naturally, one goal of the renewal is Oil in an unrefined state has been utilized by hu- to reduce the rig’s environmental footprint. mans for over 5000 years. Oil in general has been used With oil resources running low outside the Persian since early human history to keep fires ablaze, and in Gulf region, search for new oil fields is moving north. warfare. Incendiary and flaming weapons were used in The continental shelf north of Norway and Russia is naval battles and burning hot oil was poured on top of one promising direction, where exploration is ongoing. invaders from castle walls. Oils importance to the world economy evolved slowly, PROHOC AS A PROJECT PARTNER with whale oil used for lighting in the 19th century and Prohoc has for years been offering expert services for wood and coal used for heating and cooking well into customers’ projects mostly in the fields of civil and methe 20th century. The Industrial Revolution generated chanical engineering, automation, electrical and instruan increasing need for energy in the early 19th century. mentation. Although these services are still available, Back then Baku in Azerbaijan was the center of oil pro- we are moving towards becoming the Project Partner for duction. It is worth noticing our customers. Outsourcing or that also for Prohoc, Baku is PROHOC’S EXPERIENCED PROJECT subcontracting just a part of the starting point of new busia project does work in some PERSONNEL HAS OVER 3,000 ness era, Project Services for occasions, but when working major oilrig renewal projects. MAN-YEARS OF EXPERIENCE IN with many subcontracting DEMANDING PROJECT DELIVERIES. partners this might actually FUTURE OF POG increase the work load of the For decades experts have been predicting that we will run project manager and reduce visibility on the project. out of oil within the next 100 years. Despite increasing The Project Partner business model allows the cusdemand of oil in the world market, new oil fields and tomer to transfer most or all of the project to Prohoc. reserves have been found over the years that ensure the We have the ability to manage the project and its site availability of oil for yet another 100 years. However, the operations, supervise equipment installation and comfact remains that oil is a scarce commodity and mankind mission the mechanical, electrical, automation and inwill run out of it eventually. Although oil still accounts strumentation systems. We can also manage the health, for over 40% of the world’s energy consumption, the POG safety, security, environmental and quality (HSSEQ) risks industry cannot afford to sit back and enjoy their once during the project delivery. monopolistic position in the world market. Prohoc’s experienced project personnel has over One answer that the industry has developed is the 3,000 man-years of experience in demanding project introduction of biofuels. A biofuel is a fuel that is derived deliveries. from biological materials, such as plants and animals through biomass conversion. Biofuels are more envi- PROHOC’S PRESENCE IN THE POG INDUSTRY ronmentally friendly than traditional fuels, however, Prohoc has been working in the POG for several years. their production process is slower and more complex. The projects have varied from the supervision and comThus, biofuels will not replace oil-based fuels in the near missioning of oil pipe pumping stations in Sudan to future, but will create many investments in technology managing the project of renewing an oil drilling platform development and increasing the refining capacity. in the Caspian Sea and from managing the erection of an LNG terminal to commissioning a biofuel plant. GOING FASTER, DEEPER AND COLDER We at Prohoc see POG as one of the most interesting Oil exploration has two clear paths in front of it; higher industries for our kind of a company. Projects are short utilization rate for the current oil reserves and search for and hectic, there are high skill requirements and the new ones in the more inhospitable regions of the world, projects are staffed with people from all walks of life, like the Barents Sea. all of which suit our ‘modus operandi’ very well. ‘With Most of the world’s oil exploration rigs have been the oil price remaining relatively high and with a high built back in the 70’s and 80’s and are coming to the end volatility rate. We see good potential in the oil and gas of their life span. Since many of the fields they operate on platform renewal business, especially in Caucasus and are still profitable, the rigs are in most cases renewed and Persian Gulf Region’, says Matti Manner.
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Greetings from the site
DA KANA! FIJI
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iji is said to be the heart of the South Pacific. It is an archipelago of over 330 tropical islands. Thanks to the multi-ethnic population of the country, Fiji offers a large variety of cuisines, e.g. Polynesian, Chinese, Indian, Melanesian and European. The Fijian fare is quite the same as in the rest of the South Pacific – fish, shellfish, breadfruit, tapioca (cassava), pork, beef, chicken, yams, rice, lolo (coconut milk), tropical fruits such as bananas, and various greens such as taro leaves or ferns. Seasoning is typically salt, lemon juice or hot chilies. The best place to sample local food would be, of course, someone’s home, but local-style eateries can also be found near the public markets areas in the biggest cities Nadi, Suva and Lautoka. For genuine Fijian tastes, look for kokoda (a raw fish marinated in coconut cream and lime), kassaua (tapioca flour cooked with coconut, mashed banana and cream), duruka (a vegetable similar to asparagus) or rourou (a taro leaf dish soaked in coconut cream). In fact, taro leaf is such an important part of Fijian diet that the Fijians even have an annual Taro Day! If you’re a friend of beer, try Fiji Bitter which is brewed in the country’s capital, Suva. Another national beverage is kava, a drink that is made from a pepper-like plant’s roots, and has a relaxing, sedating effect. Prohoc’s experts are currently working at a power plant project in Fiji. FIJIAN-ENGLISH DINNER DICTIONARY
Bula! Da kana! Vinaka Yalo vinaka A cava oqo? E vica na kena i-sau? Na turaga oqo e na sauma taucoko.
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Cheers! Bon appetit! Thank you Please What is this? How much is this? This gentleman will pay for everything.
Na marama oqo e na sauma taucoko.
This lady will pay for everything.
Ocei sa tukuna vei iko mo kania qorri!
Who told you to eat that!
Timo Rossi Head of Service Design, Partner Jakamo Limited
DESIGNED WITH USERS: Jakamo Project App Nowadays most of the projects consist of complex value chains involving multiple companies and dozens of people from different disciplines. Project management is all about sharing information and interacting between people in different companies at different stages of a project.
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few months ago we introduced a Project application to complement the existing range of Jakamo applications that enable information sharing and collaboration between companies in both strategic and operational aspects. There are already hundreds or even thousands of project management software on the market – Why introduce one more? The answer is pretty simple. The existing solutions do not support the modern project business in a networked environment. They are made either for companies’ internal use or they are just separate teamwork spaces based on a discussion room concept. They do not support managing projects with your partners through the whole value chain. Project application, like all the other Jakamo appli-
cations, is designed together with our co-designers, the users. They are Jakamo users from various user companies, who want to actively contribute to the development of Jakamo services. The design process of the Project App was done with our co-designers from companies like ABB, Wärtsilä, Prima Power and Prohoc. The first step was understanding the big picture of project management. Then, step by step through an iterative process and with tens of flowcharts, wireframes and paper prototypes came the first software prototype. This was again tested and improved with our co-designers and other Jakamo users to reach the release version. Naturally we are continuously developing it further based on user feedback. Take a look at our outcome: www.jakamo.net
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Mikko Lehtimäki
Pertti Snellman
KEEP ON ROLLIN'! Pertti is a good-humoured guy, who is very enthusiastic about cycling and always gives his best for the team. Pertti’s specialties in engineering are project management, automation and electrical engineering.
What’s your background? – I was born in Kemijärvi (Lapland), but I have lived across Finland up and down from north to south. I settled in Vaasa in the early nineties, when I started as a Teacher in the Electrical Department in Vaasa Vocational Institute. After that I worked at Vaasa Engineering Oy and got a lot of international experience especially with Wärtsilä’s projects. Because of them, I travelled around the world, mainly in Asia, Australia, North and South America. Africa was actually the only continent I didn’t visit during that time! It is amazing how time flies when you are constantly traveling and working in international projects. It was a natural step to take, when I moved over to Wärtsilä, after working with their projects for so long. I worked as a Project Manager in Wärtsilä Services Project Management department from 2008 to 2014.
What are your responsibilities at Prohoc? –At the moment I’m working in the ProManagement service unit. Our goal is to develop ProManagement service business and the whole organization to become more competent and competitive to be able to succeed in project business. This year looks very promising and that’s why we also have set quite an ambitious budget for the ProManagement service unit.
Name
Pertti Snellman
Education
How was your start at Prohoc? –Very well! It was great to start right away with one Wärtsilä project and obviously there was a need for someone to manage this service unit. It has been a pleasure to get to know all these great fellow workers!
What do you do on your free time? –Cycling is definitely my thing! I start my day with an extra 10km route on my way to work. I would like to encourage all of you to take the bull (or bike) by the horns! It isn’t always a sunny day, but it’s all about the equipment and the attitude, not the weather, right?
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B.Sc. in Engineering
Job
Senior Project Manager
Age
53
Team Prohoc
since 2014
PRODUCT IDENTIFICATION & MARKING DONE THE RIGHT WAY Prohoc's marking products are now called
ProID!
PROID-ILMO
Clear identification and marking of your products and components finishes the properties of your equipment. Whether it’s defining the components, marking connections or describing the rating of your product, high quality and durable identification plates are crucial for the visual finishing of your delivery. Read more how ProID can help you: www.proid.fi
Mikko Lehtim채ki
TOWARDS AGILE HRM PRACTICES To compete in a rapidly changing world, HR is confronting the need to reshape itself so that the function becomes a critical driver of agility.
Alma Kangas HR Manager
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ince Prohoc, among many others, operates in a global context, the nature of work and organizational relationships will become increasingly complex. Initiatives will span traditional functional and geographical boundaries, heightening the need for greater knowledge sharing and collaboration. Together with the recently launched university collaboration, HERMES-project, the goal is to explore how Prohoc would address better to the increasing demands arising from agile HRM.
nication to support the competency development and employee care-taking, says HR Manager Alma Kangas.
BUSINESS-UNIVERSITY COLLABORATION The ongoing ‘Hermes’-project explores modern and flexible HRM practices, aiming to understand how companies build agility onto their organizational structures. “Human resource management is recognized as a necessary part of leading a business, but it´s strategic role is often forgotten. “, says researcher Jenni Kantola. DEVELOPING AGILE HRM PRACTICES “The main benefit for companies from this coopThe project-based organization stands out as a highly eration is the access to the latest research results and relevant organizational context for research into HRM innovative methodologies. It’s a mutual approach – the as it challenges existing models and practices of HRM. companies offer business insights and the researchers Prohoc offers insights into an contribute proven methods and exunconventional business envipertise. It is a win-win situation for ronment, where the service is the "WE WANT TO STAND OUT both parties.” comments professor delivery of the right competency AS THE COMPANY THAT Riitta Viitala. for projects. Recruiting the right HAS THE MOST SATISFIED The University of Vaasa is carpersons for projects sites located rying out studies in multiple fields. EMPLOYEES IN THE around the world requires for a The Human Resource Management strong networked approach from INDUSTRY.” (HRM) research group, the partner the company. Furthermore, it Alma Kangas HR MANAGER in this project, is Finland’s largest challenges the tools that provide scientific research group dedicated the interaction between different to examining people management actors. issues in organizations. The group produces academic An agile or change-ready organization is able to research on a variety of HRM-related topics that comquickly adapt to changing circumstances and it can re- panies can utilize to improve their competitiveness. spond rapidly to changing customer demands. Agile The research group also carries out research-based depractices also often mean innovativeness in terms of velopment programs in collaboration with companies, information sharing. One of the main goals within the like this newly launched agile HRM project with Prohoc. project is to develop together an application that enables Prohoc´s expertise in resource management and resharing knowledge between all parties. Aim is to create cruiting in a global context offers a rare example of a a tool, a sort of repository, which gathers together in- business that is expected to grow rapidly over the next formation from all the HR processes, such as recruiting, few years. Moreover, the committed HR team creates a performance management, personnel information etc. strong base for developing HRM practices to serve better Since it makes communication and information shar- the needs of managers, personnel and customers, whilst ing more agile, it enables more efficient and flexible supporting strategic goals. networking. “The obvious team-spirit, innovative culture and “We want to stand out as the company that has the commitment to the development project in Prohoc are most satisfied employees in the industry. To achieve clear driving forces to improve the company to become this we need modern, fast and effective ways of commu- more agile”, says Jenni Kantola.
HERMES-PROJECT: Exploring agile HRM practices in SME´s Collaboration with the University of Vaasa and Lappeenranta University of Technology Funded by TEKES & The Finnish Work Environment Fund (TSR) Participating 13 SME´s in Finland, covers various fields within service and manufacturing sector Special focus in Prohoc is to explore modern HRM practices in a project-based organization in parallel to development of an HRM application.
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Project and product documentation is many times seen as a necessary evil that the customer or legislation requires. We think it is not. Documentation can be the company’s best calling card.
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In our perspective, it can even be seen as sales material! Just think about what the end customer has in his hands after and during the delivery. If a neat documentation package is not an excellent proof of the supplier’s capabilities, what is? Documentation is operationally often seen as part of design, engineering, QA/QC or even project management activities. That is why the roles in preparing the documentation are unclear and questionable: “Who (or even which company) is responsible for producing the project documentation?” That is also the reason, why engineering companies are able to stuff it into the same package with design work, when tendering for contracts. Fact is, that preparing, controlling and publishing the documentation is done by different people with definitely different skill sets than what a design engineer or a project manager possesses. It is a separate activity and it should be treated as one. We at Prohoc’s Information Services business unit are focusing solely on documentation activities. We see that it is the function, where we can bring the most added value to our customers. We have differentiated our service offering and are now growing our competency base rapidly to cater the documentation needs of our present and future customers. We always tailor our activities to
fit our customers needs. Basically we are in the problem solving business. Our functions are planned so that there is minimal bureaucracy and maximum customer service and care-taking. That is one of the greatest benefits of being an agile privately-owned company with a real customer-centric strategy. Our services vary from a single task to staffing the customer’s project team with documentation specialists all the way to a fully outsourced process. Customers define our services and the level of integration. We evaluate what will be best for our customers in the long run and plan our activities in cooperation with them. Our proactive approach enables us to make decisions and establish new teams and fine-tune processes very fast. The number one thought behind all our operations is end-customer satisfaction. Don’t hesitate to contact us so we can start improving your documentation activities!
Iiro Wesslin Business Development Director iiro.wesslin@prohoc.fi +358 40 831 5878
OUR SERVICES ARE DIVIDED INTO THREE DIFFERENT FUNCTIONS:
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DOCUMENTATION CONTROL • Determining documentation requirements and preparing documentation instructions • Managing project document flow (ElDoc) between PDM-, ERP-, ECM-systems, Project site and other stakeholders • Supporting the Documentation systems overall • Ensuring that all documents are in correct form and completed in schedule
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CONTENT MANAGEMENT & PRODUCTION • Designing the total documentation package • Creating the content of manuals and other documents
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PUBLISHING, PRINTING & DELIVERY • Preparing the documentation to its final form • Delivering the final documentation (ElDoc and print)
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WHAT MAKES A WINNING TEAM? Making of a successful project by inviting the right people on the bus.
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hether you look at examples from nature, sports or study the most successful enterprises, the common characteristics that make or break the success are rather similar. It has much to do with leadership, culture and team effort. Right personalities striving towards a common goal with shared values and vision, rather than having the most skillful individuals for the job, is of utmost importance. After studying the most successful enterprises and comparing them to their peers, famous business author Jim Collins states: “It is all about not having the best individuals, but the right people on the bus that make the team.” However, in order to be successful, it still needs great leadership and a noble common cause where the entire team can relate. Let us look at what makes a winning project team at Prohoc. PASSIONATE PEOPLE, NOT COMPANY EMPLOYEES A successful project delivery consists of several different enablers that need to fit together in a smooth way. Understanding the scope and the requirements is a good starting point, but you need to have the right skills and
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ability to understand the technology in order to be able to define the right technical and functional solution, and eventually make all that work. Besides having exactly the right versatile know-how and hard rock experience to do this, there is one even more important factor that needs to be taken into account, when putting together the team for the project. They need to perform as a team, not as individuals. The value of the team must be greater than the sum of its individuals. To achieve this you need the right kind of personalities that work together, enhancing each other’s key qualities and offsetting the individual weaknesses. By having a superior and highly structured project management process, you can be certain that even with a mediocre performance by a mediocre team, you’ll have a successful handover if there aren’t any surprises. However it is rarely the case that a project runs from starting point to handover point without any changes, obstacles or other surprising events. This is the moment when the team and its way of collaboration, level of trust and operational agility are put on the line.
CORE PRINCIPLES FOR WINNING WAY OF WORKING At Prohoc we set certain priorities that guide our actions when it comes to project management and also our whole business in general:
4 — COMMUNICATION AND INFORMATION SHARING. Transpar-
1 — COMPANY CULTURE AND VALUES. You need to make sure
5 — ALIGNED OBJECTIVES. Objectives need to be clear and
everyone can sign off the corporate values and everyone knows how to live by them. They are the guide for making the right decision at the time of hesitation.
aligned. Everyone needs to play towards the same goal diligently.
ent, fast, reliable, short and clear with a collaborative style. Use modern tools, such as Jakamo collaboration platform to enable all this.
Result-driven performance needs to be recognized. Set expectations high and make sure everyone understands the causalities. Communicate the feedback and feedforward. 6 — PERFORMANCE MANAGEMENT.
2 — SCOPE DEFINITION AND UNDERSTANDING THE REQUIREMENTS. Planning the roles and responsibilities, required
technical, cultural and leadership qualities for the team starts by understanding the project scope. Whatever the task might be. They fit the company values and culture, do not need tight management, can “walk the walk” and are passionate about whatever they do. 3 — RIGHT PEOPLE IN KEY SEATS.
There is not much to add when Jim Collins states the truth about professional growth, its very simple: “Do really big, hard things. They will grow you personally, professionally and give contribution to all your future endeavors. If you throw yourself on a difficult path, the path will make you grow.” 7 — PERSONAL AND PROFESSIONAL GROWTH.
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CREDIBILITY ESTABLISHED Prohoc’s hometown ice hockey team Vaasa Sport had a positive first season in Liiga despite major obstacles. The team promises, however, that even better is to come.
T
he first year of top level ice hockey is over in Vaasa and the preparations for the second season are underway. No-one outside the city expected too much from Sport this season but the team established credibility by creating a strong identity for themselves. Just like Prohoc, Sport can be described as a youthful pack that never gives up and always respects others. And the team did not give up despite facing enormous challenges. Kelsey Tessier, the team’s projected top forward, flopped. Petteri Lindbohm was supposed to play for Sport but he left for North America. Miko Malkamäki, the captain of the team, was injured all season. Add to this the fact that Sport had a small budget and they got to start building the team at a much later phase than the others. But the team fought every night and gradually started getting wins. It is easy to say that the season was somewhat of a success story despite the team finishing in last place. − The atmosphere in the locker room remained positive throughout the season. Everyone was working towards a shared goal: we wanted to be known as a fighting, relentless team and we did that. We earned our credibility as a Liiga team, explains the team’s Sports Director Markus Jämsä. − We didn’t start the preparations for this season on time since we found out so late that we’d be playing in Liiga. Fortunately, we did manage to acquire almost all
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the players we wanted. When you’re this late, you need to get what you can and try to make it work, Jämsä says. YOUNG, HUNGRY AND POSITIVE − Our plan was to get young, ambitious players and add some experienced ones to the mix. It’s always hard to work with such a new group but, all in all, our season was positive, he explains. Vaasan Sport are also known for their passionate fans, the “Red Army”, who gave their love to the team in every game. − The fans were great. We got fantastic support at home games and they did not give up on us even when we had some though stretches. I want to say a big thank you to them, said Jämsä. Sport is now getting ready for the second season. This time, Jämsä has been building his team since autumn and training started already in the middle of April. − We are where we should be at this time of the year. We still need two defensemen and one forward but there’s no panic. We are ready to head towards new adventures, enthuses Jämsä. So what’s next? Sport do not want to finish on last place again and they want to see Liiga playoff hockey in Vaasa. − We need to set new goals for ourselves for the upcoming season. We need to move forward and get better
Maria Sundelin
results. Next season we need to fight for a place in the playoffs while making ourselves even more credible. COACH KNOWS BEST - VALTONEN’S ARMY Sport’s head coach is Tomek Valtonen, who briefly worked as the head coach of Jokerit in the spring of 2014. While inexperienced, the team’s management is happy with what he’s done. − When Tomek arrived he brought a culture of working hard and doing things with him, states Jämsä. Valtonen, himself, was also happy with his first season in Vaasa. − We achieved everything we wanted. We had a chance to play for the win every single night and our identity became clear for everyone. Our hockey is all about reacting and playing fast while remembering our values. This is what we asked for, and the players gave us exactly that. Valtonen and Sport, like Prohoc, see that there is always room for development and that team work is what makes organizations strong. − We’ve started training and we have some new players who will make us a better team. Development needs to be continuous. The changes we’ve made are small but I believe they will have a great effect in the big picture.
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PROHOC IN
Facts & Figures We have been operating in global project business since 1997. During this time we have grown from a corner shop to a reputable player in international project business. Some of the biggest players in their respective fields trust us to deliver quality services on time. We will continue on this path to exceed our customers’ expectations. MORE THAN
350
More than
75% of Prohoc
employees have over 13 years top-notch project work experience.
PROJECTS DELIVERED
IN COMPANY HISTORY.
Total man-years of project experience:
Prohoc’s employees have experience in all sides of industrial project deliveries. We can put together a team to manage the whole project, from kick-off to hand-over. This is our multi-discipline project knowhow: 22
>3000 LOGISTICS 4% AUTOMATION 7% CIVIL 8%
ELECTRICAL 26%
PROJECT MANAGEMENT 9%
HSSEQ 10% MECHANICAL 20% DOCUMENTATION 16%
87 No. OF COUNTRIES WE'VE HAD OPERATIONS IN
In the year 2014 our project experts had more than
Prohoc is a health and safety conscious employer and
16 000
hotel nights abroad.
is actively working towards zero accident rate in all operations. More than
70% of the personnel have
done additional health and safety trainings.
SO FAR THIS YEAR (2015) WE'VE BEEN WORKING WITHOUT ACCIDENTS
132 000
h 23
We have more than
1000 man-years of experience in both Energy and Process industry projects Industry: PROCESS
1401 1076
ENERGY OIL & GAS
250
MINING
242
NUCLEAR
110
CARGO
59
Man-years of experience:
250
500
750
1000
1250
1500
Employee Distribution by Age Prohoc’s employee ages span over five decades. There’s no substitute for experience, right? OVER 60 9% 25–34 20%
50–60 29%
35–44 19%
45–49 23%
Our Scope is complete
360° PROJECT MANAGEMENT
Rigorous project leadership; managing projects in budget and on time.
CIVIL
Competent civil works supervision; ensuring a solid base for the investment project.
MECHANICAL
Accomplished structural erection oversight; building the foundation for customers’ equipment.
ELECTRICAL
Qualified instrumentation and electrical installation control; enabling modern services within the site.
AUTOMATION
Proficient control system deployment monitoring; commissioning the systems to work together.
LOGISTICS
Prompt supply chain management; right material in the right place at the right time.
HSSEQ
Impeccable support function management; mitigating the health, safety and quality risks.
DOCUMENTATION
First-rate content creation, controlling and publishing; one-stop shop for all technical and project documentation needs.
PROJECT'S DONE THE RIGHT WAY PROMANAGEMENT PROCONSULTING PRORESOURCING PRODOCUMENTATION
Prohoc Oy Virtaviiva 8 F, 65320 Vaasa Finland tel. +358 6 315 7700 Aleksanterinkatu 22 C, 33100 Tampere Finland www.prohoc.fi FOLLOW US: @ProhocOy