Prohoc Scope #6 (1/2017) by Prohoc

Prohoc Stakeholder Magazine 6TH Issue Summer 2017 www.prohoc.fi

On the cover:

BUILDING LNG INFRASTRUCTURE TORNIO LNG TERMINAL — 04

Saving the world:

PROHOC IN WASTE ECOSYSTEM SERVICES THE CARBON FOOTPRINT CHALLENGE — 14

Reaching towards our ultimate goal:

THE SUPERWAY OF INFORMATION JAKAMO — 06

Contents — #6 04

Building LNG infrastructure

In Helsinki!

Greetings from Tornio, Mechanical Section Manager Markku Soukka

Prohoc officially opens an office in the capital

The superway of information

Prohoc in Waste Ecosystem Services

Jakamo CMO Matti Anttila tells about collaboration challenges

Saving the world for future generations is our common goal.

9 things you need to know about sushi

Everything flows -

There are a lot of things we don’t know about the fresh delicacy.

Expediting Project Information Flow

Resting

A light in the dark

The next big thing to improve your performance

The Valsörarna lighthouse is full of interesting history and fascinating nature.

Prohoc Scope is a stakeholder magazine giving insight to the daily business and development of Prohoc Oy and its personnel. PUBLISHER: Prohoc Oy EDITOR-IN-CHIEF: Matti Manner ART DIRECTOR: Anssi Koskinen/Staart COVER PHOTO BY: Henri Luoma PRINTED BY: Fram, Vaasa, Finland. Papers and inks used are eco-friendly and produced responsibly.

Editorial from the Chief

LIGHT it up! Tech scene and its ability to harness the power of data, changes the business landscape faster than we can imagine. This is affecting all markets and business areas, whether product or service value proposition and making our customers, and us, to keep putting up our best game. It is extremely interesting to follow how the alphabets, amazons and facebooks are stepping to new markets. There are still a staggering 1,3 billion people in the world without access to electricity. Half of them in Africa, another half in Asia while the rest of the world pretty much has access. AfDB just recently announced a new program – The New Deal for Africa, which aims to light up and power Africa by 2025. It’s a lot of work on and off the grid, and attracts new players into the market. Especially off-grid solutions are sought after with mobile paying schemes and other new ways to access-pay-use. It’s no wonder why the so called ‘dominating platforms’ are turning their eyes to Africa. Luckily our customers, and Energy Vaasa, are well positioned to serve the need. It has been very joyful to follow how many of them are acquiring new offering and we at Prohoc are ready to support. It is a race, and companies that are agile and bold, will be successful. In this SCOPE, besides learning to know our new focus on our IM services and the thoughts of one of our experts from a challenging project, you’ll learn about Prohoc’s ecosystem services introducing also a new kid in the block, WOIMA. Prohoc will support WOIMA’s project execution, helping the tech company to focus on its core activities and lowering the barrier for market entry. This service offering is scalable and is at the heart of our strategy. As the summer season is approaching, you will also learn some tips for the coming holiday. Whether you like resting, boating or learning to cook sushi, I am sure you can pick one. Enjoy your read and the summer!

Matti Manner CEO Sport enthusiast, yachtsman and all-around business engineer Matti is the chief executive officer of Prohoc. After traveling around the globe trying to find world class suppliers he is now navigating Prohoc to become one. TWITTER: @MattiManner

I’VE ALWAYS BEEN INTERESTED IN DEVELOPING AND BUILDING UP SOMETHING NEW. Markku Soukka

Henri Luoma / hlp.fi

BUILDING LNG INFRASTRUCTURE L

iquefied natural gas (LNG) is natural gas (predominantly methane, CH4) that has been converted to liquid form for ease of storage or transport. It takes up about 1/600th the volume of natural gas in the gaseous state. It is odorless, colorless, non-toxic and non-corrosive. LNG is in the early stages of becoming a mainstream fuel for transportation needs. It is being evaluated and tested for over-the-road trucking off-road, marine, and train applications. There are known problems with the fuel tanks

and delivery of gas to the engine, but despite these concerns the move to LNG as a transportation fuel has begun. Manga Terminal Oy is building a liquefied natural gas (LNG) import terminal in Tornio, Finland. This terminal will be the largest such facility in the entire Nordic region. An efficient logistics chain is being developed around the terminal, which will create a diversified fuel market benefiting both Northern Finland and Sweden. Prohoc’s Markku Soukka has been working

as Mechanical Section Manager for Wärtsilä at Tornio LNG site since July 2015. Markku`s scope of supervision includes installation and documentation of all machinery, equipment and piping of the Terminal. “My typical working day includes directing and supervising the work at site and several meetings with different project stakeholders; contractors, customer’s representatives and our own team.“ Markku explains. Markku is originally from Oulainen and liv-

ing with his family in Ylivieska. “On weekdays I stay near the project site in Tornio, typically I drive home on Friday evening and come back to Tornio Sunday” Markku tells. On his time off Markku enjoys fishing, hunting and spending time in nature in general. “Also due to our active children, ice hockey rinks and wrestling arenas have become familiar to me” Markku tells. There are around ten supervisors, logistics employees and operators of the future terminal working for Markku at the site. Markku originally came to the project to supervise the welding activities of the LNG-tank, but Markku’s responsibilities have since grown to taking care of the Mechanical completion of the project. “Compared to my previous tasks as a welding engineer in this project

I have familiarized myself in welding properties of new materials and standards concerning the tank.” Markku says. “The mechanical section for this kind of build is also quite a large entity, personally this has been my biggest project responsibility so far” Markku tells. “I’ve always been interested in developing and building up something new. Seeing my own ‘handprint’ in things, affecting how everything is done and scheduling the works intrigues me”, says Markku. The location of the terminal is in northern Finland in the shore of Bothnian Bay. “It brings a lot of challenges to complete the construction in these harsh conditions” Markku explains. “We have had to set up a lot of wind protection and warm-

WE HAVE HAD TO SET UP A LOT OF WIND PROTECTION AND WARMING SOLUTIONS TO KEEP THE CONDITIONS SUITABLE FOR WELDING AND OTHER SUCH ACTIVITIES. ing solutions to keep the conditions suitable for welding and other such activities”. “We have been able to tackle these challenges well, and on the other hand, during the summer we have almost unlimited amount of daylight, so every coin has always two sides” Markku states. The project is on its way to completion, mechanical works should be finished after August 2017. Prohoc has provided site supervision services to both large LNG terminal construction sites in Finland, Tahkoluoto Pori and Tornio.

Markku Soukka Mechanical Section manager

Type

Tornio LNG terminal

Tank net volume

50,000 m3

Ship unloading rate

3000 m3/h

Send out rate (max)

40 t/h

Outlet gas pressure

6.0 barg

LNG in-tank pumps

3 x 175 m3/h

BOG compressors

3 x 3000 kg/h

Delivery

2018

Wärtsilä Scope:

EPC

Prohoc Scope:

Welding, Mechanical and HSE supervision

THE SUPERWAY of information Jarl Matti Anttila CMO & Co-founder of Jakamo

he Roman Empire in ancient history was one of the largest and most powerful empires in the world history. The huge territory covered about 50 modern nations throughout Europe, Northern Africa, and the Middle East. One of the secrets of Roman Empire was the network of Super Highways they created during the centuries. The advanced system of Roman roads enabled the empire to grow. The main purpose for the road network was to allow land transport to deliver goods within the empire. Even more important benefit of the Roman roads was the control effect that it gave to the emperor. The design of the road system allowed fast information flows, and was the basis for the Empire’s powerful defence plan. The only way to get information quickly from the other side of the empire was high-speed messengers utilizing good-shape highways – and strong horses. Actually, the first properly documented postal system was created in Ancient Rome. At first, it served first the government correspondence but was later opened for the citizens too. The phrase, All roads lead to Rome, could, All information leads to Rome. The next big invention of sharing information was the printing press that started in Europe about 600 years ago. Suddenly, information could be printed and spread quickly to thousands of people. This was not a very desired progress from the emperors’ point of view, because the information was not in his own control anymore. The early forms of digital communication have been in use already over hundred years. Telegraph, Telefaxes and telephones made world smaller than ever before. Television visualised the news that before could only be listened from the radio. There’s no doubt about which communication format is the most utilized in modern business environment. Electronic Mail, better known as Email, became a standard of exchanging messages between computer users around the world. Easy access to the internet boosted this progress. Email is a brilliant communication meth-

od but it also unfortunately has several challenges, including the following. 1) The email-user receives unsolicited mail that we call spam. 2) The unstructured information overload makes us ineffective in our work. 3) It’s not possible to send big attachments email. 4) Email is not a secure method to send business critical information between people, especially across the company borders. 5) When people leave the company, the valuable information in the inbox gets lost. As a summary, utilizing email as an information management tool, the information is not available, visible or reachable for all the people who need the information. Whatever you might think about email, those challenges are certainly not increasing the white-collar productivity. During the latest decades IT providers have built more and more sophisticated systems to manage the resources and documentation of enterprises. Meanwhile, the business environment has changed from company-based value creation towards network-based value creation. This means that the crucial information flows are not only inside the company anymore – nowadays they exists between companies. This is the area where the IT systems, designed for company-based value creation, fail and do not cope. The Romans built their super highways of information such as Via Flaminia and Via Aurelia over 2000 years ago. The target was to establish a road network that ensures the protection of the empire with fast information flows throughout the huge territory. We at Jakamo share precisely the same mission in modern business environment. Our passion is to bridge manufacturing companies by building super highways of information between customer and supplier companies. Our journey is in good motion. Together with Jakamo Users, we’re reaching towards our ultimate goal – building Via Jakamos between manufacturing companies to allow them collaborate more effectively. Find out more from www.jakamo.net

things you need to know about

SUSHI Sushi has become vastly popular in Finland, but there are a lot of things we don’t know about the fresh delicacy.

The homeland of sushi is in fact not Japan. Sushi originates from Southeast Asia. Raw fish used to be preserved by wrapping it in fermented rice. Rice was then thrown away before eating the fish. The ”original sushi” is called funazushi.

The word sushi refers to rice, flavored with vinegar and sugar – it is the base of the dish.

Don’t know what to order at a sushi restaurant? Go on and ask for the chef’s recommendation. It is very common and it also shows that you trust the chef.

Having a hard time eating with chopsticks? Don’t worry! Sushi is originally a finger food so it is perfectly okay to eat with your fingers.

If you choose to stick with the chopsticks, after you break them apart, don’t rub them together in order to remove bits of wood. It is considered extremely rude against the chef, as if the chopsticks would be of poor quality.

Do not drown your sushi in soy. Just a quick dip will do. Also, make sure to dip the piece with the fish side down. Rice and soy are not meant to meet; the rice will fall apart if it gets wet.

The seaweed that sushi is wrapped in is called nori. Nowadays it is farmed and harvested, but originally it was scratched off breakwaters and ship bottoms.

Becoming itamae, a real sushi chef, doesn’t happen in a flash. Typically the studying and practicing take at least ten years. To become a sushi master, an itamae-san, takes around seventeen years. In Japan the common sushi apprentice spends his first year cleaning up.

Women haven’t traditionally been allowed to make sushi. The reason is that their warmer body temperature is believed to result in poorer tasting food. However, during recent years the situation is changing as some women have started studying to be sushi chefs.

Prohoc’s experts are working with projects in several areas of Southeast Asia and Japan.

The next big thing to improve your performance

R E S T I N G I

n recent years we’ve been surrounded with many kinds of training methods and trends: crossfit, triathlon and bikini fitness. We’ve been told a lot about eating healthy and optimal nutrition: low carb, no-carb, raw food, smoothies, vegan, fasting. But all the hype misses what is perhaps the most important part of our wellbeing: rest. Many people and companies are interested in personal health and wellbeing for a good reason. They know how to train and how to eat. But do they know how to rest? QUALITY COUNTS The amount of sleep we need is individual. It also varies depending on life situation and other things that we are (or aren’t) able to affect. Typically an adult needs to sleep 7 to 8 hours per night – only few can manage under 6 hours or some may need over 9 hours. What’s even more important than the amount is the quality of the sleep. Six hours of good, deep sleep beats eight hours of poor sleep. There are many reasons that can lead to impaired quality of sleep. For many of us, stress is the worst enemy of sleeping and when having stressful times in our lives we spend our nights longing for sleep. Stress can also be physical: when the human body is overstrained, the quality of sleep often decreases. So, be the stress physical or mental, very often it affects the quality of sleep. But why is it important to

SIX HOURS OF GOOD, DEEP SLEEP BEATS EIGHT HOURS OF POOR SLEEP. get a good sleep? SLEEPING TOO LITTLE IS ANYTHING BUT HEALTHY Most of us are grumpy and less happy when we haven’t slept well. Getting too little sleep is also surprisingly bad for our health. Studies show some scary consequences of sleep deprivation. Sleep deprivation affects especially the frontal lobe of brain, which is the part responsible for the most demanding thinking: understanding big entities, motivation and creativity. Think about the impact that must have on your work performance! Staying awake one whole night reduces your performance about as much as being 1 ‰ drunk. Driving a car when tired? Not the best idea. The lack of sleep puts your body in a state of alert similar to inflammation. Sleeping too little slows recovery and predisposes you to many diseases: type 2 diabetes, depression, Alzheimer’s disease, even rheumatism and heart arrhythmia! Why would you want to take the risk?

TIPS FOR HEALTHY SLEEP according to sleepfoundation 1

STICK TO A SLEEP SCHEDULE OF THE SAME BEDTIME AND WAKE UP TIME, EVEN ON THE WEEKENDS. This helps to regulate your body's clock and could help you fall asleep and stay asleep for the night.

PRACTICE A RELAXING BEDTIME RITUAL. A relaxing, routine activity right before bedtime conducted away from bright lights helps separate your sleep time from activities that can cause excitement, stress or anxiety which can make it more difficult to fall asleep, get sound and deep sleep or remain asleep.

IF YOU HAVE TROUBLE SLEEPING, AVOID NAPS, ESPECIALLY IN THE AFTERNOON. Power napping may help you get through the day, but if you find that you can't fall asleep at bedtime, eliminating even short catnaps may help.

EXERCISE DAILY. Vigorous exercise is best, but even light exercise is better than no activity. Exercise at any time of day, but not at the expense of your sleep.

EVALUATE YOUR ROOM. Design your sleep environment to establish the conditions you need for sleep. Your bedroom should be cool.

SLEEP ON A COMFORTABLE MATTRESS AND PILLOWS. Make sure your mattress is comfortable and supportive. The one you have been using for years may have exceeded its life expectancy â&#x20AC;&#x201C; about 9 or 10 years for most good quality mattresses.

WELCOME TO Prohoc Helsinki: Osmontie 34, Helsinki

Prohoc is now

IN HELSINKI! HELSINKI

inland has a highly industrialized, mixed economy with a per capita output equal to that of other western economies such as France, Germany, Sweden or the United Kingdom. With respect to foreign trade, the key economic sector is manufacturing. The largest industries are electronics (21.6 percent), machinery, vehicles and other engineered metal products (21.1 percent), forest industry (13.1 percent), and chemicals (10.9 percent). Helsinki, being the capital of Finland, plays significant role in what comes to export business and is the hometown for most Finnish companies’ headquarters.

Opening a sales and recruitment office to Helsinki was a no brainer for Prohoc since customer service and being available when needed are our top priorities. “We were glad to be able to open up a shop inside our iPEC-partner Finnish Consulting Groups’ office in Käpylä”, says Iiro Wesslin, Business Development Director of Prohoc. NEW BUSINESS Prohoc produces services for project driven businesses, mainly within energy, mining, oil&gas and process industries. Prohoc is known especially for project services when it comes to site work and documentation services. Continues ≥

“We noticed that our customers face similar challenges what comes to “office-engineering”; resourcing the projects in general is a tough nut to crack”, Iiro says. Gaining flexibility and acquiring the missing knowhow for successful project delivery means that also the project back-office organization should be in order. Prohoc has recruited a growing number of QA/QC, HSE, Scheduling, Control, R&D and other types of project engineers for our customers’ needs. “It blends to our offering flawlessly. Now we can staff/resource basically the whole delivery project organization from top to bottom what comes to construction-, installation- and commissioning phases.” Iiro says. WAY OF WORKING In addition to existing customer

WE NOTICED THAT OUR CUSTOMERS FACE SIMILAR CHALLENGES WHAT COMES TO “OFFICE-ENGINEERING”; RESOURCING THE PROJECTS IN GENERAL IS A TOUGH NUT TO CRACK.

companies, Prohoc also targets to gain new ones. “Quality is certainly more important that quantity what comes to customer accounts, but at the same time we see mutual benefit for both our new customers and existing ones in our growth.” Iiro states. “Our value proposition and offering gets great feedback from our customers’ decision makers. It seems that we are definitely going in the right direction in developing our services and recruitments”, Iiro says. Prohoc aims to be a one-stopshop for defined project engineering services with the capability to react ad-hoc when needed. Iiro is Prohoc’s main contact in Helsinki area and taking responsibilities of Service sales in general and the office resourcing business. Contact Iiro if you have any questions about Prohoc’s services!

Iiro Wesslin Business Development Director +358408315878 iiro.wesslin@prohoc.fi

HELSINKI FACTS POPULATION (LARGEST IN FINLAND)

AREA

ISLANDS

3,697.52 km

The Swedish name Helsingfors is the original official name of the city (originally in the form Hellssingeforss). The Finnish name probably comes from Helsinga, meaning "throat" or "narrows", and similar names used for the river that is currently known as the Vantaa River, as documented already in the 14th century.

• The coastline of Helsinki is beautifully decorated and spans over 315 islands • It is home of the most northern metro station, motorway and vineyard in the world

0 – 14 YEARS 13,7 % FIN 84,3 %

15-64 YEARS 72 %

People Language

• Helsinki uses a squirrel as its symbol • Around 70 % of the publicly traded companies in Finland has HQ in Helsinki

65 OR OLDER 14,3 % SWE 6,1 %

OTHER 9,6 %

PROHOC IN W ECOSYSTEM S

WASTE SERVICES Saving the world for future generations is our common goal. While a carbon-neutral society is in everyoneâ&#x20AC;&#x2122;s best interest, no one can achieve it alone. Cooperation in waste ecosystem solutions is the fastest way in reducing our carbon footprint. THE CARBON FOOTPRINT CHALLENGE The race is on. The combustion engine is being replaced by electric motors. Wind turbines, solar panels and tidal energy are taking over fossil fuel power plants. And the Kyoto Protocol on greenhouse gas (GHG) emission reduction is creating other business opportunities in GHG reduction or storage. Finland is in the forefront of several different types of technologies; from mobile phones to paper machines and from process automation systems to mining machinery. One emerging market that has not yet received much accolade is the so called clean or green energy business; products and services that increase welfare with a zero or positive carbon footprint. Solutions like landfill gas-to-energy, biogas production and waste incineration do still emit carbon dioxide (CO2), but in the

process they prevent methane (CH4) emissions, which is a greenhouse gas 84 times more potent than carbon dioxide in the short-term. As with many of the international treaties, Finland is again the model student in applying the Kyoto Protocol demands. And the waste management sector is leading the way. Since the Kyoto Protocol was based in 1990, Finland has cut its GHG emissions by over 50%, but thereâ&#x20AC;&#x2122;s still work to be done. Zero methane emission is no longer a dream, but an achievable goal. COOPERATION IS THE KEY The obvious challenge with all these world-class technologies is reaching the customers. The Finnish market is too small to sustain all cleantech companies in the long run and the reach to foreign markets seems too long. Fortunately, the answer is a simple one; cooperation. Governmental organizations, such as Finpro, Cleantech Finland and Export Finland are doing their best to bring companies and customers together in the official level, but real cooperation requires actions at grass root level. Prohoc is positioning itself as the common denominator in the cleantech export game. With over 20 years of project delivery experience in over 100 countries all across the globe with leading Finnish export companies like ABB, Andritz, Cargotec and Wartsila, Prohoc is in a prime position to help innovative Finnish high-tech

PROHOC IS POSITIONING ITSELF AS THE COMMON DENOMINATOR IN THE CLEANTECH EXPORT GAME. WITH OVER 20 YEARS OF PROJECT DELIVERY EXPERIENCE IN OVER 100 PROJECTS ALL ACROSS THE GLOBE. 15

150

Index 1990 = 100 INDUSTRIAL PROCESSES ENERGY SECTOR EMISSIONS WITHOUT LULUCF

100

AGRICULTURE

WASTE MANAGEMENT

SOLVENTS AND OTHER PRODUCTS USE

Development of greenhouse gas emissions by sector in Finland in 1990 to 2012

0 1990

1992

1994

1996

1998

2000

companies go international. Our pledge in supporting the industry is threefold: 1. Prohoc will bring Finnish export-oriented cleantech together to form ecosystems that solve all of the customer’s waste-related challenges 2. Prohoc will create jobs and prosperity locally in Finland 3. Prohoc will fulfill its social responsibility by improving environmental, social and economic conditions in the target countries. The waste ecosystem is based on the transformation of different waste streams into energy, recyclables, raw materials or harmless compounds in processes that support one another. A good example is municipal solid waste (MSW), which typically contains non-combustibles like glass and metals for recycling, organic material like food scraps and garden waste for biogas production or composting, while the rest (plastics, textiles, leather) is excellent fuel for energy production. The excess heat of the incineration process can then be utilized in the bio gasification process or both electricity

ZERO METHANE EMISSION IS NO LONGER A DREAM, BUT AN ACHIEVABLE GOAL.

2002

2004

2006

2008

2010

2012

and heat used in treating landfill leachate, where the solids are fed into the biogas process. Ecosystem odour control comes from using the process air flows as combustion air for the waste-to-energy power plant. The result of this cooperation is a closed emission free ecosystem. PROHOC ECOSYSTEM SERVICES Prohoc’s role in the ecosystem delivery can be tailored according to the customer’s or supplier’s needs. Services can include some or all of the below: 1. Project consulting 2. Project resourcing 3. Project management 4. Project documentation We can equally support the end-customer as an independent “owner’s engineer” to help choose and supervise the delivery of the best-in-class technologies for their particular challenge or as a project partner for the technology supplier in project management and site supervision activities. Prohoc’s experts are currently working on dozens of project sites ranging from process industry to energy generation and mining to power transmission. Our expertize covers all the main disciplines in site supervision; civil, mechanical, electrical, automation and instrumentation, as well as logistics coordination and HSSEQ management.

The Ecosystem Engine;

WASTEWOIMA POWER PLANT O

N LA P S G A IO

FO R

t ic t tr a is e D h

c am le te E

A B NI TR Y- M E PR AL A O TM D E UC N T T

on ti s za ou di r xi do O o es of as g

o ti ge iza ud id sl Ox

te e as id W ox io i B nD bo ar G

W W A T A S P RE TE TE LA A R W P A N TM O S T E W TE N E W T R O P I LA M NA T

r te te as a W ew io t B as W

ne of the first cooperation partners for Prohoc in the ecosystem model is WOIMA Corporation, the developer and manufacturer of modular waste-to-energy power plants, brand-named wasteWOIMA. This is the heart and soul of any waste ecosystem providing all other participants with energy commodities in the form of electricity, steam and/or thermal energy in the form of hot water. This will enable the ecosystem to operate independent of local power grid quality or power generation availability. While Prohoc excels in the project delivery phase, WOIMA will concentrate in the marketing, promotion, sales and project development of waste ecosystem solutions, especially in the developing countries, where the need for such solution is the greatest, but also the rewards for all stakeholders are the highest. WOIMA welcomes all ecosystem solution developers to join the team for the greater good of all involved. In this case 1+1 will truly equal 2.5.

Everything flows -

EXPEDITING PROJECT INFORMATION FLOW

How can project information ease the project pain and turn the content from inevitable evil into an asset?

ocumentation and information management are usually not the top priorities of a project. Detailed engineering, sourcing, logistics, installation and site works overrun “documentation” with most measures: the cost, risks and resources for these are 10 to 100 times higher than the direct cost of documentation. The value of documentation and project information is not in the direct costs, but in indirect benefits of information flow and risk mitigation. “The project success sails in the river of information”, says Ilkka Palola, Head of Information Services at Prohoc. The more you control the information in your project, the better are the results. It also improves your ability to adapt to changes. And changes are inevitable – even in small projects. A traceable flow of requirements, control data and deliverables ensures that each task can be started on time with the required input. The flow of information mitigates the risk of unnecessary changes and erroneous content. It creates visibility to project management and makes it possible to plan and execute project proactively. “There is always a flow of changes. As long as you ensure that also the information on changes is flowing, you are safe”, states Ilkka. CONTROL THE FLOW Information flow can and should be controlled. The doc-control is needed especially in bidding, engineering and customer delivery phases of the project. That is where the issues usually occur: missing content definitions, lack of customer input delaying detailed engineering. Also missing or incorrect information causing HSE is-

sues, additional costs, rework, warranty claims and finally penalty payments. The list is long and people working with projects tend to have examples in mind when everything did not flow. “I’ve seen a project, where a few missing deliverables delayed the 1,5 million euros final payment and eventually generated more than 10.000€ in penalties. All of that could have been avoided with doc-control, that would’ve cost 1000 to 2000 euros”, says Ilkka. “Another case was in a project where outdated piping drawings led to one week of re-works at a large construction site. I don’t want to calculate the cost – it was quite an escalation. This is also extremely

THERE ARE SEVERAL REASONS: PRIORITIES, MISSING PROJECT INFORMATION COMPETENCY AND THE OVERALL MATURITY OF DELIVERING PROJECTS. frustrating, especially because beforehand I had preached about the power and importance of information flow”, Ilkka continues. MATURITIES AND CAPABILITIES Why don’t companies invest in securing the right and timely information if the cost is only pocket-change compared to potential benefits and losses? “There are several reasons: priorities, missing project information competency and the overall maturity of delivering projects”, lists Ilkka. The maturity of project delivery is not generally very high. Wheels are being re-invented and the project’s success lies on the shoulders of the project superhero: typically the project manager or project engineer. Sometimes they even act like rock stars and cannot reproduce the same project results than before, because they want to do things differently – their own way. Their priorities and competence are also something completely different than documentation or controlling the information flow. “Project managers are responsible for a lot. They need to re-order and cut off many things from their to-do lists to get the job done and Continues ≥

complete the delivery.” admits Ilkka. Understanding how the information flows, who should access it and where it should be delivered is sometimes missing from the books of project management. Silos between sales and delivery do not help either. Some information flows start from the bidding and initiation phase of the project, but are not visible to the whole organization until the very late delivery phase. Fixing things is often reactive and department or team specific. The root cause might be out of the reach of the project manager. WHAT ABOUT DIGITALIZATION? A new wave of digitalization is said to fix everything, including project business. What else is needed? “Digitalization is a positive trend, but at least the early stages tend to affect mostly marketing, or tool & technology injection to the project business”, says Ilkka. Sometimes the improvements in digitalization impact the underlying processes too, but the approach is often very technology-oriented. “Digitalization tribes do depict how the technology enables things, but sometimes they forget how the information flows through the

DIGITALIZATION TRIBES DO DEPICT HOW THE TECHNOLOGY ENABLES THINGS, BUT SOMETIMES THEY FORGET HOW THE INFORMATION FLOWS THROUGH THE WHOLE PROCESS.

whole process.” Ilkka states. “It is a good start; we just need to add the logic of information flow with realistic development steps and you are ready to automate!” says Ilkka. ASSESS TO IMPROVE Project information flow is a good indicator of current way of working, it can help in finding existing bottle necks and possible improvements. “You can think that information flow is like the pulse of a project. You can interpret the health of vital functions and predict the result of the project by interpreting the flow” says Ilkka. Many organizations have already realized the importance of this issue and use Prohoc’s assessment model to learn their current state of maturity. In assessment, we analyze the project information practices, tools and organization, the information itself. “It gives a good overview of where you are today, where you want to be in the future, and what the points of improvement and the needed development steps for flawless project information management are. It gives tools for both projects and strategy work” Ilkka states. In addition, companies use the assessment to compare their targets and current state of maturity with other players in the domain. “It is like the pricing of your services: you want to know if you level with others. It also answers to what it takes to be a little more competitive”, Ilkka continues. “It gives you a good picture of how everything flows in your project organization”, concludes Ilkka. Contact for benchmarking and improving your project documentation capabilities:

Ilkka Palola Director, Information Services +358 50 3687533 Ilkka.palola@prohoc.fi

PROJECT INFORMATION ASSESSMENT Assess your performance in project information management. Expose issues in project information flow. • A 360-degree analysis of your project information organization, tools and content • Hands-on improvement plan on current way of working • Compare your results with reference companies • Roadmap for project information development

DOCUMENT CONTROL Plan, gather and verify project information for sales, engineering and customer delivery. • Release your sales, engineering and project managers time to core activities • Create a standard-based information plan for delivery project • Automate your project activities • Manage supplier information flow • Meet the information requirements • Ensure on-time deliveries • Quality check for content and metadata

FINAL DOCUMENTATION Compile and share digital deliverables and print and deliver final documentation. • Optimized structure, quality and format of deliverables • QA for deliverables • Professional printing and delivery of hard copies

Please contact Ilkka Palola for more information about information services.

A LIGHT in the dark The Valsรถrarna lighthouse is full of interesting history and fascinating nature.

he Kvarken Archipelago is full of tiny islands – and lighthouses. Nowadays, thanks to modern technology and gps, professional ships sail pretty much without the help of lighthouses. The last Finnish lighthouse keepers quit their job in 1987. For fishermen and leisure sailors, lighthouses are still important. They also have culture-historical meaning. They are interesting places full of stories, surrounded by the most beautiful nature. In 2008, Kvarken Archipelago became an Unesco World site, as the first nature site in Finland. – The most usual destination is Valsörarna lighthouse, says Vesa Heinonen, who works as a nature, fishing and world heritage guide. – It is easy to get there and the islands are a great place to discover the nature of the outer archipelago. It’s a popular birdwatchin site with plenty of seabirds. HISTORY There are some interesting stories in the history of Valsörarna isles. In the early 1800s a Rus-

sian general tried to cross the frozen Kvarken to conquer the city of Umeå in Sweden. But nature was tough: cracks in the ice and piles of pack ice made the journey hard and hundreds of soldiers died. Over 400 of the deceased were left in Valsörarna. The surrounding seaway was dangerous and accidents kept happening. In the late 1800s, a modern steel lighthouse was designed by Henry Lepaute who worked for Gustave Eiffels engineering company, which later became famous for designing the Eiffel tower. The 36 metres high lighthouse was completed in 1886, and has ever since been an important part of the scenery of Kvarken Archipelago. HOW TO GET THERE Unfortunately, most lighthouses are closed from the public, but let’s hear what the job of a lighthouse keeper used to be. – In Valsörarna there was three lighthouse keepers and a lighthouse master, who was in charge of everything, says Vesa Heinonen. – The three keepers worked in three shifts, tending and caring for the light and the lens in the daytime and keeping an eye on the light in the nights. Their working period started in spring when the sea started melting and they worked until late fall when the sea froze again. In the summer their families also came. Heinonen encourages everyone to discover the fascinating nature and history of the Kvarken lighthouses. In the summertime, a lot of guided tours are arranged. You can get to Valsörarna and some other of the isles also by your own boat or take a daily operated boat cruise.

THE MOST USUAL DESTINATION IS VALSÖRARNA LIGHTHOUSE. Vesa Heinonen fishing and world heritage guide

Valsörarna Valassaaret

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