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Moby Dick Specialties
“A family business that offers the most Unique Nautical Gifts on the East Coast for the Past 64+ years.”
~ Our New 2023 Catalog ~
Because we are Nautical Only, we can offer you a very large selection at very reasonable prices!
If you are not already receiving emails from us, please email us at orders@mobydickspecialties.com We will add you to our “New Items” list & you will be among the first to see & sell our new products!
Our goal is to bring you the best product available and provide great personal customer service along with keeping shipping cost down in the least expensive way!!
We have made every effort to assure that every package leaves the premises in good condition. Always unpack and examine the product.
FOR ALL DAMAGES (OUTER BOX (ES) OR NO VISIBLE DAMAGES, PLEASE FOLLOW THESE INSTRUCTIONS ASAP BUT WITHIN 10 DAYS OF RECEIPT. PICTURES ARE A MUST!
For all Damaged Item ~ Wrong Item ~ Missing Item ~ Related Customer Service issues, please go to our website at: www.mobydickspecialties.com and log into your account, click the customer service tab within 10 days of your receipt of your merchandise. There you will find very, very user-friendly form to complete.
There is also a space to attach pictures as well, as we cannot complete without pictures. If it is an outer box (es) damage, please check that off on the form and follow these directions as well.
1. Take a picture of the outer box and the damaged item (s).
2. Save all packing materials so the carrier can inspect if needed while your claim is being processed.
3. Once we receive this information in a timely manner, we will file a claim on your behalf.
Being extremely Short Staffed, we have hired a former retired employee to process these customer service issues remotely, so not to have the constant delays in processing these claims for you.
Items returned due to customer error, dissatisfaction, etc. must be shipped within 10 days at customers’ cost and are subject to a 15% restocking fee. All Glass Bouys Final Sale.
For items being returned for any other reason, they must have the original packaging in new condition. THERE IS NO CREDIT FOR FREIGHT CHARGE.
Please disregard the instructions on PAGE 4 in this New Catalog regarding policies. Moby Dick Specialties is not responsible for typograghical errors & pricing. Policies are subject to change without notice.
Check or Major Credit Card for full amount, plus postage with order unless other financial arrangements have been made. Minimum order $75.00 ~ We Drop Ship
$75.00