June Technology Briefing 2024

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KRS TECH CHRONICLES

Insider Tips To Make Your Business Run Faster, Easier And More Profitably

WHAT'S NEW

Well, it’s official. The dog days of summer are upon us!!

Do you know how we know? Everyone we call is out of the office!�� “I’m sorry they will be back on ‘x’ date!!” We don’t blame anyone though. Everyone needs a break, a battery recharge And nice, warm summer weather will always make me wish I was on a beach or by a pool.

Now of course you know by now, because your friends at KRS do our best impression of a broken record and we tell you HACKERS DON’T TAKE VACATIONS!! Or at least not all at once.

If you are planning on being away more than you normally are at least make sure that your security/backups are up to the task It’s better to relax, when you don’t have to constantly think of work Just saying! ��

What AI Can Do For Your Business

TherapidevolutionofAIoverthepast yearhasbeennothingshortof revolutionary,particularlygenerative AI–technologiesthatgeneratetext, images,video,3-Dmodelsandeven code–whichsawabreakoutyearin 2023.InChatGPT’sfirstmonth,it amassed57millionusers,makingitthe fastest-growingconsumerapplication inhistory,accordingtoresearchfrom investmentbankUBS

“I don’t care if it costs me more money, I am going to make sure that every single client of ours has the absolute best security and solutions in place. If I am not doing my job. Plain and simple.”

Despiteitspopularity,there’san undercurrentofuncertaintyamong somebusinessleadersSMBleadersare askingbigquestions:What’sthereal dealwithAI(beyondallthebuzz)? HowdoIactuallygetittoworkfor mybusiness?Howdoweusethis responsiblyandkeepourcustomers’ datasafe?

Thekeytonavigatingthesequestions isallaboutexperimentingwithAI, focusingonthebigwinsitcanbringto thetableandlearningbestpracticesfor usingthetechnologyresponsibly.

OfbusinessesusingthegenerativeAI platformChatGPTtoday,oneinfour havealreadysavedmorethan$75,000. That’saccordingtoa2023surveyby ResumeBuilder,whichalsofoundthat 49%ofcompaniesarealreadyusing ChatGPTandthatanadditional30% plantouseitinthefuture.

GenerativeAItoolslikeChatGPT, ClaudeandDALLEarepopularbecause they’reaffordable(subscriptionsrun around$20peruser/month)and effectiveGenerativeAI’sversatility allowsittotakeonmanyvaluableroles, likewhippingupcontent.Businesses savealotofmoneycreatingengaging contentfortheiraudiencewithout payingmoreforadsoragenciesAIcan alsoquicklyexaminemarkettrendsand crankoutreports,cuttingdownon researchandpaperwork

Get More Free Tips, Tools And Services At Our Website: www.KRSIT.com · (201) 402-1900 · 1 www.KRSIT.com
2024
This monthly publication is provided courtesy of
of KRS IT Consulting
Josiv Krstinovski, President and CEO
OUR MISSION: continued on page 2 HOW TO PUT GENERATIVE AI TO WORK FOR YOUR BUSINESS

costssoleaderscanspendmoretimeonhighervalueactivities.

Content Assistant: ToolslikeChatGPT andClaudecancreatemarketingmaterials, blogpostsandsocialmediacontent, ensuringaconsistentbrandvoiceandtone acrossallchannels.Theycanalsoanalyze thousandsofonlineresourcestocraftthe perfectjobdescriptionandwriteSOPs, proposals,contractsandleases.

Get To The Point: GenerativeAIcan distilllengthydocuments,articlesandemailsintoconcisesummaries,makingit easiertograspkeypointsquickly.

Personalize Your Marketing: Generate tailorede-mailmarketingcampaignsor personalizedproductrecommendationsto enhancecustomerengagementandincrease sales.

Product Discovery And Innovation: LeverageAItoanalyzecustomerfeedback andmarkettrendsfornewproductideasor improvements,speedingupinnovation.

Data Analyst: EmployAIfordeepdata analysis,uncoveringinsightsintocustomer behavior,operationalefficienciesand marketopportunities.

Automate Routine Tasks: From schedulingtoinvoicing,AIcanautomate repetitive,time-consumingtasks,suchas draftingmeetingsummariesorgenerating reports,allowingteamstofocuson strategicwork.

WhileAIcandramaticallyenhanceefficiency andcreativity,therearebestpracticestoensure itsuseisbotheffectiveandethical:

Never Share Sensitive Information: To protectprivacy,avoidusingpersonally identifiableinformation(PII)orprotected healthinformation(PHI)withAItools. Assumeanythingthatyouinputinto ChatGPTispublicinformation.

Verify and Review: AIisapowerfultool, butit’snotinfallible.Itcansometimes inheritbiasesfromtrainingdataorgenerate fabricatedorwronganswers.Always reviewitsoutputsasyouwouldahuman co-worker’swork.

Experiment: Thebestwaytounderstand AI’spotentialistoexperimentStartsmall, likeusingChatGPTpromptstowritea socialmediapostAsyougainconfidence, integrategenerativeAIinplaceswhereit canaddthemostvalue,likeautomating routinetasks,enhancingcreativeprocesses orimprovingdecision-makingwithdata analysis

The Consequences Of Ignoring AI

AIisn’tcoming–it’sarrived.Drivenby billionsininvestmentandsomeofthe brightestmindsontheplanet,it’sreshaping thebusinesslandscapeinwayswe’reonly beginningtounderstand.Choosingnotto integrateAIintobusinessoperationswouldbe likerefusingtousee-mailinthe1990s. Withoutit,youmightsoonfindyourselfina worldyoudon’tknowhowtoworkin.

InsteadofviewingAIasaloomingthreat,see itasanopportunitytotackleoldproblems withnovelsolutionsYes,AIischangingthe businessplaybook,butit’salsoempoweringus todeliverextraordinaryvaluetoourcustomers innewways,dreambiggerandachievemore.

Weareinsearchofbusinesseswith10ormoreemployeesintheNJarea thatvaluetechnologyandbetteringtheirbusiness.Withyourreferral,and oncethey’reofficiallyapartnerwithKRSIT,a$500.00Visagift-cardwill besenttoyou,andyournamewillbeenteredtowinaVacationCruiseora SmokeyMountainGetawaypackage.When5referredbusinesseshave signedon,wewilldrawoneluckypersontowinaVacationCruiseora SmokeyMountainGetawaypackage!Goodluckandhappyreferring!

CARTOON OF THE MONTH

KRS Tech Chronicle
AI Best Practices
2 · Get More Free Tips, Tools And Services At Our Website: www.KRSIT.com · (201) 402-1900 JUNE 2024 More ways AI can go to work for you: continued from cover DID SOMEONE SAY...VACATION?? There is no better time than now to come across this bulletin!! Because quite frankly, aren’t we ALL in need of a vacation. The best part about this vacation, it’s not going to break your wallet or bank account! YES, THAT’S RIGHT!!...Read On! KRS is offering an opportunity (a 1 out of 5 chance) KRS is offering an opportunity (a 1 out of 5 chance) KRS is offering an opportunity (a 1 out of 5 chance) to win a vacation package: Cruise or Gatlinburg to win a vacation package: Cruise or Gatlinburg to win a vacation package: Cruise or Gatlinburg Getaway, Your Choice!! Getaway, Your Choice!! Getaway, Your Choice!! Enter Your Chance To Win A Vaca Today: www.krsitconsulting.com/vacation-referral-program

Somethingisalwaysshakingupthebusiness world,whetherit’sCovid-19,revolutionarytech advancementslikeAIorafinancialrecession.An unpreparedbusinessleader–neveraheadofthe game,emotionallyexhausted,financiallystressed andparalyzedbyfear–mayreacttothese disruptions.However,aleaderfocusedon cultivatinggoodhabitscanbuildresilienceand agilityintotheircoreoperations.

MarcusLemonis–esteemedtitanofindustry, philanthropist,brainbehindthesuccessof CampingWorldandGoodSamEnterprises andstarofCNBC’sTheProfit–recently sharedhisphilosophyonleadershipandresilience atanindustryconference.Drawingfrom Lemonis’sinsights,wedelveintoactionable ideasthatleaderscanusetoconfidentlynavigate anychallenge.

1. Create Good Talent

Thekeytoanysuccessfulbusinessisemploying goodpeople.However,manyindustries,from healthcaretoeducation,areexperiencinglabor gaps.Leadersareleftwonderingwheretheirnext goodhirewillcomefrom.Willtheyhireyoung peoplewithoutexperienceorrecruittalentfrom othercompanies?

Lemonissaysifyourecruitfromotherpeople, youcanexpectthemtodothesame.“Wecreate thisrevolvingdoorofpeoplechangingallthe timeforthenextbestoffer.Thelabormarket knowsthat,andtheydon’tcareiftheybounce around,”hesays.“Theproblemforourbusiness andourclientrelationshipsisthatbouncing aroundcreatesinsecurityforourcustomers…it createsatrustproblem.”

Lemonis’sadvice:Thinkabouthowyoucan createnewtalentinyourindustry.Writejob descriptionsthatincludenotjusttechnicalskills butthetypeofpersonyou’relookingfor,their characteristics,disciplineDNAandEQ.

Then,thinkabouthowtoputthemthroughthe trainingmodulesnecessarytoexecuteyour businessplan.

“Ifwedon’tcultivatenewentriesintoourspace, newpeoplewhocancomeinandaddtothe supplyofourlabor,allwe’regoingtodoisplay merry-go-round,andthepricesaregoingtogo up,”Lemonisadds.

2. Diversify

Sixyearsago,youprobablyhadanideathatwas thecuspofinnovation–andtheneverybody caughtup.Lemonisencouragesleaderstoask theirteamswhatthenewideaofthedayis. What’sthelatestconceptthatyoucanbringto yourclients?Howcanyoustacknewideasonto yourcurrentrevenuestreams?

Brainstormingnewideasiscriticaltosurvival, “becausesomewhereelse,there’saless sophisticated,lesscollaboratedroom… whiteboardingwhatnewthingstheycancome upwithtobeatyou,”hesays.

3. Take Care of Your Home And Relationships

SHINY NEW GADGET OF THE MONTH

Gimibox Foldable Bluetooth Keyboard

Working from anywhere often means literally anywhere, be it typing up reports in a hospital lobby or drafting proposals at an airport gate But crafting a lengthy e-mail on your phone or tablet could take you on the fast track to carpal tunnel Save your hands and try the Gimibox Foldable Bluetooth

Keyboard Its innovative foldable design and super-responsive touchpad make it the ultimate companion for the mobile professional. It is compatible across iOS, Windows and Android technologies and ensures seamless connectivity across your devices The built-in rechargeable Li-ion battery offers an impressive standby time of 30 days and takes only two hours to charge The keyboard’s broad compatibility and energy-efficient design make it a smart accessory for professionals who really do work from anywhere

TURNING POINT

KRS IT was honored to attend the 25th annual Golf Outing for

DuringCovidrestrictions,Lemoniswas remindedofthepowerofbeingclosetothe peoplehecaresaboutandfocusingon relationships.Heencouragesustocareforwhat mattersmost:ourhomesandfamilies.Ifthose aren’thealthy,yourbusinesswillfeeltheeffects. Lemonissays,“Thehealthofyourhomeandthe healthofyourrelationshipsinyourhomearein directcorrelationwiththehealthofeverything elseinyourlife.”

Anotherchallengewilleventuallyrockthe businessworld.TakeLemonis’sadviceandfocus oncreatingnewtalent,fosteringinnovative thinkingandnurturingrelationshipsifyouhope tofacethisnextchallengewithgreaterresilience.

Turning Point is an amazing organization that helps over 3,000 people every year with addiction problems. In 2024, life is more complicated than ever before If you or anyone you know may be suffering from addiction please say something We have the utmost respect for people that dedicate their lives to helping others. If you feel you or a loved one may need any help, feel free to contact their main line: 973.380.0905 www.turningpointnj.org

Get More Free Tips, Tools And Services At Our Website: www.KRSIT.com · (201) 402-1900 · 3
KRS Tech Chronicle JUNE 2024
Turning Point

I N S I D E T H I S I S S U E

How To Put Generative AI To Work For Your Business P 1

4 POPULAR SCAMS TO WATCH OUT FOR

Keepingupwithcybercriminalsisliketrying tonailjellytothewall.Justasyouthinkyou’re uptospeed,anewscamhitstheheadlines. UsingnewtechinnovationslikeAI,scammers are getting much better at impersonating banks,healthcareprovidersand…us.Thisyear hasbeennoexception,withaslewoffresh scamshittingcellphonesandbankaccounts everywhere.Herearefourscamstowatchout forthisyear.

Do You Safeguard Your Company’s Data? The Answer Is Probably No Get Your Free Dark Web Scan Today P 2

Talent, Innovation And Relationships: The Formula For Thriving Businesses Inspired By Marcus Lemonis P. 3

THINK FASTER, TALK SMARTER: How To Speak Successfully When You're Put On The Spot

Think Faster, Talk

Smarter by Matt

Abrahams is a lifeline for anyone who’s ever been tongue-tied in moments that count, like work presentations, pitches or at a dinner party Abrahams, a Stanford lecturer and communication guru, offers a trove of actionable advice for mastering the art of impromptu speaking With science-backed strategies to tackle anxiety and make your words count, this book is packed with real-world examples, making it both relatable and practical. Whether for professional growth or personal confidence, it’s an essential read for navigating life’s unplanned speaking moments with grace and impact.

Increasingly,cybercriminalsaretaking advantageofcellserviceoutagestoscam customers.It’shappeningallovertheUSwith AT&Tcustomers,who,afteranoutage,receive boguse-mailsofferingrefundsorcredits.

How to avoid it: Neverclickonlinksor paymentinstructionsinane-mail.Alwaysverify thatanycommunicationfromaprovideris comingfromanofficialdomain,like@att.com, orcallAT&Tdirectlyusingtheirofficialnumber orwebsite.

Grandparentscamshavebeenaroundforawhile, buttheFCCreportsmoreadvancedversions involvingimpersonatorsorAI“clones”usinga lovedone’svoice(usuallyagrandchild)and sometimesaspoofedcallerIDThecallerclaimsto bealovedonewho’sinjailorhasbeeninan accidentGrandparentsareoftengivenaphony casenumberandareinstructedtocallanattorney. Iftheydo,aseriesofothercriminalsconspireto trickthemoutofthousandsofdollars

How to avoid it: Ifyoureceiveanurgentcalllike that,callyourlovedonedirectlytoverifythatthey aresafeIftheydon’tanswer,callotherfamily memberstoseeiftheycanverifythesituation Remember,thecriminalswilltrytoconvinceyou tokeepitasecret–don’t.

How to avoid it: Useyourcreditcardasmuchas possibleWhenapapercheckisunavoidable,skip yourmailboxandtakeitdirectlytothepostoffice

How to avoid it: Ensurethecontractorislicensed andinsured,geteverythinginwriting,don’tskim thecontractandneverpaythefullfeeupfront Banksreportednearly700,000instancesofcheck fraudin2022,accordingtoreportingbyAssociated PressWe’vetalkedaboutcriminalsstealingchecks frommailboxes,butrecentlythey’vestartedtaking picturesofchecksinstead.Thentheyuseoff-theshelfdigitaltoolstomakecounterfeitchecks, depositthedigitaloneusingamobilebankingapp orsellthechecksonline

In2023,astudybyJWSuretyBondsreportedthat onein10Americanshadbeenavictimofa contractorscam,losinganaverageof$2,500 Thesescammersoftendemandup-frontpayments ordepositsandthenfailtocompletethework, deliversubstandardresultsordisappearaltogether, leavinghomeownersoutofpocketandwith unfinishedprojects

YOUR PHOTOS ARE MORE REVEALING THAN YOU THINK!

Didyouknowthatwhenyousendsomeonea photofromyoursmartphone,youmightbe sharinginformationsuchaswhen,whereandhow thephotowastaken?Ifthatmakesyoufeel uncomfortable,youcanturnthisfeatureoff.Onan iPhone,openthephoto,taptheshareicon,then “Options."Switchoff“Location,”thentap“Done.” Youcanalsostoplocationtrackingaltogetherin Settings>Privacy&Security>LocationServices.

Scrollto“Camera”andtoggleto“Never”Onan Android,clickthephotoyouwanttosend,tap “Details”(lookforathree-dotmenu)andselect “Removelocationdata”

KRS Tech Chronicle 4 · Get More Free Tips, Tools And Services At Our Website: www.KRSIT.com · (201) 402-1900 JUNE 2024
2. Grandparent Scams 1. Phony Cell Provider E-mails 3. Check “Cooking” 4. Home Improvement Scams

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