Understanding the benefits of Managed IT Services Managed IT Services is the fastest growing and most popular way for small/mid-size businesses to run their IT function. Unplanned downtime is minimized and data is protected to allow managers to focus on running the business. In short, Managed IT Services is outsourcing the IT function to specialists who use advanced tools to cost-effectively manage your computers and support your employees. Three Basic Elements in Managed IT Services: 1. Your IT Environment is managed proactively rather than reactively. Each computer and every part of your IT network is monitored so problems are detected quickly or prevented altogether. Data is backed up automatically, email flow is checked every 15 minutes, software is updated, licensing is renewed, and virus tools are kept current to guard against the latest threats. Problems are prevented. 2. Employees get help from friendly IT professionals trained to support them. The Help Desk Services Team seeks to resolve issues quickly the first time. We have a “Rapid Response Pledge” that works for you. We respond to problems quickly so you can get back to work! 3. Costs are simple, predictable and scalable. A monthly fee is paid for each computer/user that is managed. Most of the time, this is far less expensive than hiring, training, and retaining an internal IT staff. This model is totally scalable as the business grows.
12 Advantages of Managed IT Services with PointCare™ from TechSolutions Small/Mid sized businesses are moving to Managed IT Services for many reasons: 1. Confidence: You are assured that data is protected, users can be productive, and IT will enable, not distract, you from running your business. 2. Security: We are professionals and deploy the tools, software and processes to assure you that you are protected. 3. Service Quality: Our trained, helpful and friendly IT technicians respond quickly, when needed, to fix problems the first time. We have a “Rapid Response Promise”. 4. Experts On-Call: Rather than hiring a “jack of all trades”, you have access to a team of technicians who understand hardware, software, and networking. 5. Best Practices: We know what works and have established processes to support each server, workstation and mobile device…. the right way. 6. Experience: As a business, we have been focused on IT Management for almost 20 years; as professionals, each tech has unique skills and is supported by a team of veterans. 7. Current Technology: Access to the latest software and technology is provided for less money and implementation is smoother with the experience of our team. 8. Automation: We use robots, tools, and software to automatically check for problems, identify issues, and update computers. 9. Reduced Operating Expense: With maintenance, help desk, and training costs included in the plan, total costs are usually lower than hiring in-house. 10. Scalability: As your business grows, you simply add to your monthly plan. There is no more overhead, the same processes are used, and expenses can be planned out to suit your budget. 11. Predictable IT Costs: Per computer/user pricing assures managers of what they will pay for IT support. Costs become easy to manage. 12. We make it easy: See our Seven Point “Easy to Work with Pledge” to learn more.
“We have been using PointCare™ from TechSolutions for years. The advantages to our team are tremendous and these guys make it easy. We have lowered costs, increased productivity and created happy employees. Trust TechSolutions. We did!” Brian Managing Partner Law Firm in Newark, DE
302-656-8324 www.TechSolutionsInc.com