CX and innovation – a fireside chat with Salesforce Customer experience (CX) and innovation are hot topics within the legal sector. Now more than ever, businesses are seeking to establish a point of difference in their service delivery – with a heightened emphasis on incorporating digital elements, as a result of the COVID-19 pandemic. 6
How can organisations embed values with their operations? What does truly exceptional service look like? How do you bring innovation to life? Who better to answer these key questions than world leading software company, Salesforce.
