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“WHATEVER IT TAKES!” Attitude Helped Erickson Metals Corporation Achieve 50 Years In Business

Erickson Metals ju st celebrated their 50th year in business last year. What a feat! To put this into perspective, the U.S. Census Bureau reports that only about 12% of companies are older than 25 years. And their celebration of a half century in business coincided with a major expansion of their Colorado division. The company’s new state of the art facility, completed just months ago, is 60,000 square feet, more than double the size of their previous facility. In the building, the company stocks an inventory of more than 2 million pounds of aluminum.

The aluminum supplier entity, with facilities in Aurora, Colorado, Coon Rapids, Minnesota, and Santa Teresa, New Mexico, maintains a complete stock of aluminum products to give their customers quick turn-around on all deliveries. The team at Erickson Metals works closely with customers to design practical packaging methods. Whether a shipment needs custom skids, special wrapping or spacing materials, they do “whatever it takes” to ensure safe delivery.

Randy Adkisson, General Manager for Colorado, with 37 years tenure at the company, says, “Our new facility is truly state of the art, and our improvements were all intended to make the experience of buying materials from us better than ever. For customers, the additional footprint meant that we are able to increase our efficiencies dramatically. In fact, just months after completing the move, we have reduced our time to process orders by 50%.”

Erickson Metals is a family-owned business. Founded by Richard (Dick) Erickson in 1972, today the company remains under ownership by the Erickson family, and son Troy is the company president. But Erickson Metals isn’t just a ‘family’ business because of the Erickson family members — in fact, one of its greatest assets is the 50+ extended family members who have helped run the company, and many for decades.

Randy’s 37 years with the company isn’t an anomaly — Bob Stiles, VP of Operations, has 35 years with the company, Angela Rupoli, Director of Sales, has been with the company for 24 years, Julie Flinn, who works as an Outside Sales Representative, has 30 years of tenure with the company, and Randy says that the lead ‘Cut to Length’ Operator, Darryn Wright, has also been with Erickson Metals for 3 decades.

Randy says, “Angela, our Director of Sales, started at the company as a receptionist.” He added, “We are always looking for superior, loyal people to join our team and participate in our growth. At Erickson, we do an outstanding job of promotion within our company, and this is just one of the reasons our employees remain with us for decades.”

Bob Stiles, Vice President of Operations, says, “All of Erickson Metals’ employees are empowered to pursue a “Whatever It Takes” philosophy. We support an atmosphere of consistent betterment in communications, creativity, teamwork and mutual respect. By working together, we can develop and maintain partnerships with our customers and suppliers to improve all aspects of business, including efficiency on all levels, excellent responsiveness, and fast turnaround times.”

He continued, “Superior customer service is something nearly every company talks about, but it truly is something we live and breathe at Erickson Metals — it’s the little things that we do on a daily basis that matter to our customers. It’s a live person who answers the phone when they call, it’s the regular face to face contact our customers get from our sales team; it’s our delivery trucks and the drivers who customers always compliment for their professionalism, it’s our quick turnaround on quotes, just to name a few, that make a difference to our customers.”

Randy says, “We track on-time delivery on a daily basis, and are scores are consistently >98%, which is certainly above industry standards, but still we’re working on getting to 100%. We also track material return rates, and this metric is less than 1/10th of 1%.”

Angela adds, “Our customers value the services we can provide, above just selling them aluminum. We offer saw cut plate, cut-to-length sheet, shearing and slitting, all done in-house, and we can precision saw up to 10” thickness plates, and achieve tolerances up to .005” for up to 12’ x 12’ material size. Our precision services incorporate multiple saws to cut through hollow and solid shapes. All three locations have the capabilities of leveling aluminum sheet of various thickness and lengths, as well as large and small pieces, with quick turnaround on your request each time.”

Randy says, “Additionally, our trucks offer delivery on a daily basis from Fort Collins to Colorado Springs. For our ‘Will Call’ customers, we take the time to package their materials very well, so that we help to minimize any damage to the customers’ purchase.”

Erickso n Metals specializes in aluminum, including sheet, plate, rod, bar, tube, as well as structure shapes and custom extrusions. Randy says that plans are in place to add aerospace grade metals to their product line, and that this is expected to be available in the next 12 months. “We will strengthen our aerospace customer base once we offer these new materials, adding to our ~500 customers today who are in such varied industries as signage, transportation, precision sheet metal, communications, technology, medical, amongst others.” Angela adds, “We proudly support customers who are ‘mom and pop’ shops all the way to multi-billion dollar corporations.”

While nearly a requisite for machine shops manufacturing precision parts, ISO certification is not a ‘must have’ in the metal service industry. Still, to best ensure processes are in place, Erickson Metals has been ISO 9001 certified since 1997, Bob says, adding, “ISO certification establishes credibility and trust among our clients and business partners. In today’s international marketplace, it validates that we adhere to global standards of quality assurance, manufacturing and business. It’s just another thing we do to make sure that we are offering superior products and services to our customers.”

Are you getting best in class service from your aluminum service provider? Is the quality and on-time delivery consistently outstanding? If you are manufacturing aluminum products, whether sheet, plate, rod, bar, tube, structure shapes or custom extrusions, you absolutely should contact Erickson Metals Corporation. Ph: 303-373-0820; Email: SalesCO@EricksonMetals.com

When you call, prepare to be pleasantly surprised by a real voice on the other end of the phone!

Hear From Some Customers

“Erickson is my #1 supplier for aluminum, bar none. My father started using them more than 30 years ago, and at the time he purchased from Randy’s father. Today, I use them, and I purchase from Randy. The customer service is outstanding - they deliver aluminum to me dailyeven if I need just one bar. Their prices are competitive and they are just such a pleasure to work with.” Machine Shop Owner, CO

“You get unprecedented customer service when you buy aluminum from Erickson Metals. Not only is their pricing good, but delivery times are also outstanding. If we need aluminum same day, Erickson Metals takes care of us. When the lead time from our customers is 4 weeks, we can’t have our materials delivered in 1 week - that eats into 25% of the time we have to deliver to our customers. We keep an eye on costs with all of our vendors, but we have never had a reason to look at another supplier for our aluminum. It is just Erickson - Angela, Randy and the team are just that outstanding.” Operations Manager, Machine Shop, CO

“I have been buying from Erickson Metals for 15 years now, since 2008. For all these years, Julie and Angela have been my contacts. 15 years! It is quite unusual for you to have a supplier and you’ve had the same team supporting you!

Erickson Metals is different than many of metals suppliers for a number of reasons:

1) They answer the phone — I don’t get an answering machine to leave a voice mail.

2) They deliver on time, and if there is ever an issue, they communicate it to me. There are no surprises.

3) Pricing is always competitive and often better than other suppliers.

Of my metals suppliers, and I probably have a dozen, Erickson is #1.” Purchasing Manager, Precision Machine Shop, CO

“Julie and Lindsey do a really good job supportining us, and we’ve been working with the Erickson team for more than 7 years now. They help us with rush orders, credit us when needed, and they are helping us to reduce prices as we order metal in larger quantities. They are obviously doing a great job for their customers as they are continuing to grow — in fact they just completed a major expansion with their new building.” Procurement Manager, Canyon City, CO

“Lindsey is a Rock Star and so is our delivery guy! We’re a new business, having opened in 2021, and Erickson has been phenomenal about helping a start up with little credit. They are prompt, they do delivery, which saves us time and money, and they do our cut and shear to size. We’ve worked with them so that now they house all the alumunim that we need.

It is so great to work with a company that is so willing to help a young company such as ours. Erickson is the best.” Business Owner, Manufacturer, CO