AQUATICS POLICIES & RULES

Aquatic Center Policies

No glass, ceramic containers, gum, alcohol, smoking/vaping or pets are permitted.

Coast Guard approved flotation suits, life jackets, water wings, attachable infant inner tubes, etc. are allowed at the facility.

Infants & toddlers that are not potty trained MUST wear swim diapers and must be accompanied by and within arms reach of a guardian at all times.

No cash refunds are provided. Payment options: cash, debit & credit cards only. Same day readmittance by hand stamp only.

The PAC lost and found is disposed of weekly, if you forget something please call us at 509-7860097.

Any person who verbally or physically abuses a guest or staff member will result in removal from the facility without refund.

Dress Code Policy

All persons admitted to the Prosser Aquatic Center must comply with the facility’s Dress Code Policy. All attire must be appropriate for our familyfriendly facility.

All patrons in the pool must have on proper swim attire.

All infants/toddlers that require a diaper must wear swimmer diapers and proper swimwear.

Clean cotton t-shirts or tops are allowed in the pools.

1. Online

‘When You’re Online, You’re Always First in Line’ Online Registration with no extra fees www.cityofprosser.com/parksandrec

Online Registration is Easy!

1. Visit www.cityofprosser.com then click Parks & Recreation, then CivicRec Icon.

2. On your desktop, select Log In/Create Account in the upper left corner, then select Create Your Prosser Account.

3. On mobile devices, select Account in the upper right corner and then select Sign Up.

3. Fill out the required information.

4. To receive text alerts, indicate your mobile carrier next to your cell number.

5. That’s it! Now you’re ready to register for our great programs!

6. Add additional members (spouse & children) at any time in your account settings. Keep everyone on one account!

7. When you’ve found a program, make sure to select the correct account member before adding it to your cart.

2. By Phone or Walk-In

509-786-2332

City Hall | 1002 Dudley Ave

Monday - Friday (8:00 am to 5:00 pm, excluding holidays)

Non-Resident Fees

Participants who live outside of Prosser’s city limits can expect to pay a little more than residents for park reservations, rentals, recreation programs, events and pool fees. The non-resident rate ensures that families living outside the city limits are paying an equitable rate as those that live within the city limits.

Refund Policy

Sometimes things don’t go as planned. We reserve the right to cancel, reschedule or combine any activity or program as needed. If an activity or program is cancelled by the Prosser Parks and Recreation Department, the patron will receive a full refund within three weeks of the activity or program being cancelled.

Request For Refunds By Patrons:

1. Refunds will be automatically granted if requested five (5) business days in advance of the activity or program (less a $10.00 processing fee per transaction).

2. Refunds may be considered if request is received less than (5) business days prior to the service (if any service has been received, no refunds will be granted)

3. Refunds will not be granted for any event or program cancelled due to inclement weather or circumstances beyond the City’s control. For information on any activity or program cancellation or to see if the Aquatic Center is open, please check our Facebook page or call us at 509786-2332.

Registration Guidelines

You must register prior to attending an activity or program. Fees must be paid in full at the time of registration. No “on-site” registrations will be taken by the instructor. Class minimums must be met or the class is subject to cancellation, we suggest registering in advance to ensure class minimums are met. There is a $20 service fee for all returned checks and declined credit cards.

Photography & Video

For promotional purpose, photographs may be taken of participants. If you do not wish to have your photo taken, please politely let our staff, photographer, or your instructor know.

Gender Equality Statement

The City of Prosser complies with the Washington’s Fair Play in Community Sports Act (Chapter 467, 2009 Laws, effective July 26, 2009), which prohibits discrimination against any person on the basis of sex in the operation, conduct, or administration of community athletics programs for youth or adults.