Dictation Innovation Innovation at our Core

The challenge: Clinical staff spend hours updating records and typing up recorded notes.

The solution: DragonOne is a piece of medical dictation software that allows clinical staff to dictate directly into SystmOne records to update reports, emails and documents. Clinicians can also control the Electronic Patient Record (EPR) with their voice, such as opening and navigating templates.

During home visits, nurses are able to securely access patient records and speak to DragonOne to directly dictate notes into the records. There is even an option to pre-set phrases where the software will automate the content in advance. Nurses are now able to record decisions and interventions in real time without having to spend extra hours outside of patient visits writing up recorded notes.

The outcome: During the pilot period, the top ten initial users saved 159 hours’ worth of typing time, enabling better work/life balance and more nursing hours that would be spent on administration. There has also been evidence of improved record keeping in respect of clinical information and timeliness of recording.