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The challenge: Community Nursing teams had limited access to records in the field and were spending extensive amounts of time manually writing follow-up notes.

The solution: Community Nursing teams were issued with new smartphones and Provide Community Nursing and Systems teams worked together to roll out a pilot of the Brigid App in 2022. Brigid enables nurses to access and update records in real time, giving them a wealth of knowledge at their fingertips, including health records, medical appointments and prescribed medications. From any location, nurses can now see what actions their colleagues have taken in real-time, and how they have been interacting with other service teams.

The feedback: Karen Wheeler, Senior Clinical Manager at Provide Community, said: “Brigid has transformed the patient journey, enabling us to make more informed decisions, for example, around the medication the patient is on and how that impacts clinical intervention and their journey. We can see the other professionals that are involved with the patient, pick up test results from the system, access key codes, letters around recent appointments and discharge information.”

District Nurse Team Leader: “I have found the Dragon One software extremely helpful. I find my notes are much more detailed and I write so much more. It is saving me time every day and I am now reducing the amount of time I spend in my own time catching up on my documentation. It is the best thing Provide has introduced and I love it.”

Early Years Innovation

Through Provide Community, expectant and new parents in Essex can benefit from accessible technology that will enable them to digitally track, manage and record every aspect of their baby’s health from birth to early years.

The new digital eRedbook enables a full suite of health and development records to be viewed and updated remotely by health professionals and accessed securely by parents from their smartphone or online.

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