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10 September, Monday 1:30 - 2:30 p.m. Mental Health Services
September 2012 Vol. 10 Issue 6
Leading the way in compassion and discovery.
Links for Life supports palliative care at Providence Care
11 September, Tuesday 1:30 - 2:30 p.m. St. Mary’s of the Lake Hospital 19 September, Wednesday 10:00 - 11:00 a.m. Providence Manor
Sign of Providence Care’s
future hospital official unveiling 14 September, Friday 10:00 - 11:00 a.m. MHS grounds
Staff Golf Tournament
26 September, Wednesday 3:30 p.m. shotgun start Colonnade Golf & Country Club $60 registration Contacts: SMOL - Janet Hunter x 2177 MHS - Ben Gooch x 5738 PM - Regina Mitchell x 3188
what’s inside Celebrating 50 years of service Summer Youth Volunteers Summer Olympics at St. Mary's Providence Care donates medical equipment in Jamaica Resident received Jubilee Medal Book “Doris Inc.” Team building at RCBIS Providence Care teaching centre for spiritual health education Three companies short-listed to bid on new hospital VOCEC AGM
www.providencecare.ca ancing Quality of Lif e E nh for over 150 years
(LtoR) University Hospitals Kingston Foundation Chair Elia Anagnostopoulos; Providence Care Program Manager Maureen McGinn; Jayna Hefford; Regional Vice President, Cancer Services Brenda Carter and Providence Care President & CEO Dale Kenney celebrate proceeds from the Links for Life Golf Classic. Kingston native Jayna Hefford, a four-time Olympic medalist (three gold, one silver) knows the value of giving back to her community. On July 19, she presented a cheque for $24,000 to the University Hospitals Kingston Foundation (UHKF) to support the palliative care unit at Providence Care and the cancer program at Kingston General Hospital. The funds are proceeds from the 4th annual Links for Life Golf Classic, held in memory of her father, Larry Hefford. For Jayna, the event is a way to show appreciation for what the hospitals did for him and their family. This year, more than 120 golfers took part in Links for Life held July 12 at Smugglers Glen Golf Course. Donations to our palliative care program make a “huge difference to our patients,” notes Maureen McGinn, Program Manager. In the past year, they have supported the purchase of low air loss mattresses and beds for the department designed to provide extra comfort for patients. Donations have also helped fund special pain medication pumps that ensure a consistent level of medication for patients that has helped to improve quality of life. “Jayna has made some significant contributions to both the cancer centre and the palliative care unit at St. Mary’s of the Lake Hospital,” states Dale Kenney, our President & CEO. “The dollars raised go a long way to advancing quality of life.” - adapted from July 20 News Release by Julie White, Manager, Marketing & Communications, UHKF
Providenc e Ca re Con n e c ti o n s
Summer Youth Volunteers raise money for Patient Needs Fund
Our Volunteer Services’ Summer Youth Volunteers are a great asset to Providence Care, volunteering in various ways to enhance the quality of life for our patients and clients. Among the events the students held during the summer were a Used Book Sale and a Strawberry Social at St. Mary’s of the Lake Hospital, raising over $1,000 for the Patient Needs Fund.
Congratulations and thank you!
September 2012 Vol. 10 Issue 6
Summer Olympics at St. Mary’s
Clients of our Specialized Geriatrics Day Hospital at St. Mary’s of the Lake Hospital participated in “Summer Olympic Games” in August. The event included opening ceremonies and fun competitions such as shot put, target shooting, 100 m dash, swimming, volleyball, basketball, table tennis, soccer, golf, bar and floor gymnastic routine, and equestrian! Medals were awarded at the closing ceremonies.
Celebrating 50 years of service Providence Manor resident, Teresa Vivian, celebrated 50 years in the Catholic Women’s League
Pictured with Teresa are (LtoR): Lisa Golden, Theresa Shanks, Frank Golden, Shelagh Nowlan, Bridget Murphy (Photo courtesy of: Shirley McDonald, C.W.L. Membership Chair)
Providence Manor Resident, Teresa Vivian, celebrated 50 years of service in the Catholic Women’s League (C.W.L.) on Tuesday, July 24. In an intimate ceremony on her Resident Home Area, Shirley McDonald and Theresa Shanks, members of the Blessed Sacrament Catholic Women’s League, presented Teresa with her 50 Year Pin and a beautiful plant. Also delighted to celebrate with Teresa were her son-in-law, Frank Golden; granddaughter, Lisa Golden; Shelagh Nowlan, Vice President of Long-Term Care; and Bridget Murphy, Spiritual Health Practitioner. Teresa has been a supportive part of Blessed Sacrament C.W.L. Council in Amherstview since 1995, and her lifelong devotion to her faith continues to be an inspiration to all who know her. Congratulations Teresa! - Bridget Murphy Spiritual Health Practitioner Providence Manor
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
Living our Mission:
Providence Care provides medical equipment to home for sick, abandoned and elderly in Jamaica St. Mary’s Patient Assistant, Emma McDonald, participates in school trip to Kingston, Jamaica Emma, who works as a Patient Assistant through our Volunteer Services at St. Mary’s of the Lake Hospital, says the experience gave her a different outlook on life. “I expected to feel sorry for these people living in such poor conditions and that I was going to help them. Instead, they taught me a lot; I was surprised at how open and happy they were. It has made me more open with our patients at St. Mary’s.”
Emma McDonald (centre in photo) poses with a couple of students of St. Margaret’s secondary school in Kingston, Jamaica. Emma, a Patient Assistant at St. Mary’s and daughter of Mary McDonald, our Director of Quality & Risk Management, was among a group of students from Kingston, Ontario who visited Jamaica as part of a mission project. “The people were so appreciative of everything we did,” states Emma McDonald of her trip in February to Kingston, Jamaica. Emma was one of 18 students from Holy Cross and RegiopolisNotre Dame Secondary Schools, along with a handful of teachers and parents, taking part in “Kingston to Kingston”, a mission project through the St. Patrick’s Foundation. The trip included the donation of wheelchairs and walkers from Providence Care to a home for the sick, abandoned and elderly.
Although only in Jamaica for a week, the students were kept busy and had a wide variety of experiences on the trip. They visited an elementary school, Riverton, where they showered attention on the young children, spending time playing and interacting with them. At St. Margaret’s secondary school they helped with lesson plans and assisted in a special program for young mothers. The school had a room set aside as a nursery so that the mothers could continue to attend school. Most of the babies are put up for adoption. Students also visited St. Monica’s, a home for the sick, abandoned and elderly where they distributed the donated wheelchairs, walkers and other medical supplies from Providence Care. Another project the student group was involved in was the collection and donation of used musical instruments to a special band in Kingston, Jamaica. The band was formed to try and keep young people
off the streets. Band members gave a lively performance for the students and were especially appreciative at receiving the instruments. The donations will allow them to increase participation. Working with Food for the Poor, students were also hard at work helping to build a house for a family in need. Emma notes that it was gratifying not only to help build the house but to also meet the family who will live there. Upon their return to Kingston, Ontario the students have given presentations on their trip to their own as well as other schools in the city. The trip has enriched their lives and one after another they state that they have come away with a deeper appreciation of what they have here in Canada. Still, they marvel at the upbeat spirit and constant smiles of those they met in Jamaica, as one student put it, “Our friends…just a world away.” - Cathy Clark, Communications Officer
Residents of St. Monica’s, a home for the sick, abandoned and elderly in Kingston, Jamaica pose with some of the walkers donated by Providence Care. Wheelchairs and other medical supplies were also donated to the home by our organization.
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
Diamond Jubilee Medal awarded to Providence Manor resident Providence Manor resident Brigadier-General Sydney Valpy RadleyWalters (better known as Rad) received a Queen Elizabeth II Diamond Jubilee Medal from Senator Larry Smith (Rad’s nephew) in a ceremony on Friday, August 3 at the Manor. This Jubilee Award serves to mark the 60th anniversary of Queen Elizabeth’s accession to the Throne and to honour significant contributions and achievements by Canadians. Rad was awarded for his service to our country and supporting our Canadian Forces.
The Caregiving Partnership – A business approach to caring for an elderly parent Author of a new book draws on Providence Care expertise Until Shirley Roberts became the primary caregiver for her mother Doris in 2002, she hadn’t really thought about what would be involved in supporting and caring for an aging parent. For the first year or so, she admits she struggled. “I knew there had to be a better way, and something else that I needed to know,” says Shirley. She recalls leaving her mother’s house in tears one day. Doris had been diagnosed with multiple conditions, including Alzheimer’s disease and osteoporosis. Her house was in disarray, she was sad and lonely, and it was no longer safe for her to be living alone. Although Shirley was doing all that she could, she had her own life, relationships and career that needed her time as well. “I realized I couldn’t take a crisis-driven approach anymore,” says Shirley. “I call it ‘solo-firefighting.’ When you don’t have the knowledge of how the system works and what resources are available to help, you’re overwhelmed – and I wasn’t doing a good job.” Shirley, owner of her own marketing consulting firm in Toronto, began to apply her business skills and experience to the task. She started researching care and living arrangement options available to her mother, and made contact with numerous health care providers. One of her first connections was with Kathi Colwell, RN and program manager (inpatient
rehabilitation) at Providence Care after her mother fell and broke her leg.
still have lives of their own.
“The impact on families who get involved in their loved one’s care is tremendous,” says Kathi. “Having the knowledge, and becoming health literate helps families work in partnership with health care professionals to better manage their loved one’s illnesses and provide person-centred care. When we work with the families to help them understand the system, it can make a world of difference.”
Over the past few years, Shirley has compiled her touching story and new knowledge into a book, Doris Inc.: A Business Approach to Caring for Your Elderly Parents (available at Chapters and Amazon.ca). She includes advice and strategies on everything from planning for increasing care needs, changes in living arrangements and eldercare costs, to navigating health care services, and finding work-life balance as a caregiver. Kathi, was part of a team of healthcare professionals who reviewed chapters to help ensure the accuracy of the information. She was also quoted on the back cover of the book, saying, ”Doris Inc. will help family caregivers lower their fear and stress and approach their role in a prepared, informed and proactive way.”“There is joy in caring for an elderly parent if you aren’t burnt-out,” says Shirley. “I was able to find the joy in it.”
Shirley, together with her brother David, used business disciplines such as analytical problem-solving, research and planning to support their mother for the next five years. They took a leadership role over her care and well-being and scouted out long-term care homes, using a list of questions to allow them to choose the right home with Doris where they could all feel comfortable and secure. The siblings took an objective look at their parent’s finances, and were able to determine what resources they had available and how long they would last. They realized they could afford to hire “companion” support for their mother for times when neither of them were available. The result? Shirley says her mom was happier and no longer anxious or lonely. She was receiving the best care possible, and both Shirley and David were able to
“It takes courage for family members to become involved – we can support them and enable them to be part of the care team,” Kathi adds. “The result is positive for everyone.” - Jenn Goodwin, Director Communications Department
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
Team building at RCBIS In March 2012, Regional Community Brain Injury Services’ (RCBIS) staff completed the annual staff satisfaction survey - something the team has been doing for many years now. The results this year showed a drop in scores across the board. In May 2012, the team participated in a World Café to discuss what may have contributed to the scores and what could be done as a team to improve work satisfaction. The team generated the following four ideas: better staff orientation and training; mentoring; debriefing opportunities about complicated cases; and team building exercises. All ideas are being implemented. The first official team building exercise was on July 25 during the RCBIS team meeting: a scavenger hunt. There were five teams each with 11 tasks in 30 minutes. Two of
the tasks were to develop a name for the scavenger hunt team and to write a four-line rhyming poem about RCBIS. Shown are the team photos and a sample of the names and poems created. It was a very hot day and some of the team names reflect that. At the conclusion of the event, staff were presented with 25th anniversary celebration mugs as a token of appreciation for the excellent work they do every day. - Dawn Downey Program Manager
John McCabe, Joni Hartman, Sheryl Wattie, Kari Dillman, Corey Armitage
(LtoR)
RCBIS Team Building Exercise A sampling of the Scavenger Hunt Team poems and names: If you had a crash, bump or stroke and need a place to learn and joke or to manage your money so you don’t go broke, at RCBIS we are your kind of folk!
(LtoR) Paula LeSarge-Mayo, Stephanie Ostler, Susan Inwood, Christine Hobbs
There is this place called R.C.B.I.S. Where they only hire the best So we all got jobs Lesarge, Inwood, Ostler, and Hobbs.
Sue Longmuir, Sarah Johnston, Laurie Ogilvie, Josh Lambert
(LtoR)
Roses are red, violets are blue, If you’re looking for rehab, we’re the team for you. We’ll identify roles and help you meet goals, Whether it’s getting a job or tying your shoe.
� � � �
The RCBIS Amoebas The Hot and Sweaties The Brain Buddies The Hot Dogs
Lynn Harrick, Lisanne Mitts, Lauren Kirkham, Geoff Dick, Brooke Roddy
(LtoR)
Jeff O’Neill, Rachael Henry, Rebecca Wilde, Chris Misevicius, Brayden Edgeley
(LtoR)
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
Providence Care approved as teaching centre for spiritual health education “I’m extremely proud of Providence Care for providing this rich learning opportunity,” states Rev. Dr. Neil Elford, (Director Spiritual Health, Mission & Ethics) of our successful bid to become a teaching centre for the Canadian Association for Spiritual Care (CASC). After three months of preparation, Providence Care’s application was submitted in November 2011 and underwent review by CASC’s Accreditation Committee. As part of our application, Providence Care was required to submit a proposed curriculum for basic, advanced and teaching supervisory levels of education suited to our specific learning opportunities and that fit within set CASC standards. Our organization’s excellent reputation as a major centre for health education was also an important factor in CASC approval in January of our submission. The end of July saw the graduation of the first three participants in this exciting new learning venture at Providence Care. All three Spiritual Health Interns successfully completed the 11-week basic level Clinical Pastoral Education (CPE) program. This full time program consisted of class-room components as well as clinical experience with our patients and clients and with our Founders, the Sisters of Providence of St. Vincent de Paul. Neil Elford and Robert Mundle (Spiritual Health, St. Mary’s of the Lake Hospital) supervised participants during the course. Participants gained a variety of valuable skills and experiences such as working with interdisciplinary teams, an understanding of different personalities, beliefs and life experiences (such as suffering, grief and loss), counseling skills, and ethics. Of major importance was an understanding and awareness of how the meaning of spirituality differs for different people. “The meaning of spirituality is changing quickly,” says Neil, “Each person has unique experiences and the one thing that stood out for me is the strong power of the human spirit...the impact of the life experiences of our patients/clients on our participants was illuminating.” Participants
Providence Care was approved in January 2012 as a Teaching Centre for the Canadian Association for Spiritual Care. We congratulate the first three Spiritual Health interns: (LtoR) Paul Finn, Jill Turnbull and Kevin Moratz for completing the 11-week Clinical Pastoral Education program. Clinical supervision was provided by Robert Mundle (far R) (Spiritual Health, St. Mary’s of the Lake Hospital) and Rev. Dr. Neil Elford (at back) (Director, Spiritual Health, Mission & Ethics). We wish our graduates every success in their future endeavors and celebrate this new beginning for Providence Care. gained important interpersonal skills and also enhanced their professional practice, as well as their own personal spiritual identity. An advanced level of CPE (Spiritual Health Residents) is scheduled to begin in September and will run until April. Applicants for CPE undergo a screening interview before being accepted into the program. Some people may participate as a step toward parish ministry or academic degrees, others are preparing for CASC certification, and others seek to enhance their existing health professional skills and understanding of spiritual health in their role as a health care professional. Upon completion of the basic and advanced levels, graduates apply to be certified by CASC as specialists at the national level and to be registered through the College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario, when it is enacted in 2013.
“This is just the beginning!” states Neil of the successful start to our CPE program. Through our Spiritual Health Education Advisory Committee, Providence Care continues to work with our community and academic partners to find opportunities to support, in healthy ways, the spiritual health of those persons for whom we care. “Everyone encounters life challenges and we are committed to helping people find meaning, hope and purpose in and through their life experiences.” Providence Care is also affiliated with various organizations committed to spiritual health education including St. Stephen’s College, University of Alberta where Neil is an Associate Faculty. If interested in further information on Providence Care’s CPE program please contact Neil at elfordn@providencecare.ca. - Cathy Clark, Communications Officer
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
BUILDING... EXCITING NEWS!
Three companies selected to bid on our new Providence Care Hospital In August, Providence Care achieved the most significant milestone in our hospital redevelopment project so far. Together with Infrastructure Ontario, Providence Care was pleased to announce the three companies short-listed to submit proposals to design, build, finance and maintain our new Providence Care Hospital. Based on a request for qualifications process that began in March 2012 and following evaluations, three top ranking companies were short-listed and will be invited to respond to a Request For Proposals (RFP), expected to be issued late fall. Infrastructure Ontario worked closely with Providence Care to select the qualified teams. Companies were selected based on their development, design, construction, financial, and facilities management capacity to undertake a project of this size and complexity. They will now move to the Request For Proposal (RFP) stage, which will eventually narrow the selection to the one proponent that will build our hospital.
The new hospital will include single inpatient rooms that meet current infection control standards and adjacent therapy and treatment spaces that will allow patients to receive care closer to their rooms. It will also feature on-site clinics for inpatients and outpatients and improved teaching, learning and research facilities that will support Providence Care’s role as a major centre for health education and research. The project will focus on sustainable design and construction, with the goal of achieving Leadership in Energy and Environmental Design (LEED®) Silver certification. Infrastructure Ontario and the Ministry of Health and Long-Term Care are working with Providence Care to build the new hospital, which will be publicly owned and publicly controlled. - Redevelopment Team Providence Care Hospital
HOSPITAL
The three companies short-listed to submit proposals to design, build, finance and maintain our new Providence Care Hospital are: Integrated Team Solutions � Developer: EllisDon Inc. � Design: Parkin Architects / Adamson Architects Associates � Construction: EllisDon Corporation � Facilities management: Johnson Controls � Financial Advisor: Scotiabank
Plenary Health � Developer: Plenary Group � Design: Cannon Design � Construction: PCL Contractors Canada Inc. � Facilities management: Honeywell � Financial Advisor: RBC Capital Markets
Providence Alliance for Caring Environments � Developer: Carillion Canada Inc. � Design: IBI Group Limited � Construction: Carillion Construction Inc. / M. Sullivan & Son Ltd. � Facilities management: Carillion Canada Inc. � Financial Advisor: CIBC Capital Markets
Get the latest news on our redevelopment blog: http://providencecareredevelopment.wordpress.com/
Providenc e Ca re Con n e c ti o n s
September 2012 Vol. 10 Issue 6
BUILDING...
Reminder
No smoking at Providence Care hospital facilities
HOSPITAL
Get the latest news at:
http://providencecareredevelopment.wordpress.com/
No smoking at St. Mary’s of the Lake Hospital and Mental Health Services As per organizational policies and procedures, smoking is prohibited on our hospital grounds, except for designated locations. Security at both sites will be able assist you should you have questions.
VOCEC Print
2011/2012 Annual General Meeting
You’re invited!
Come celebrate our past year! DATE: TIME: LOCATION:
Friday, September 21
1:00 - 3:30pm 525 Montreal St. VOCEC Warehouse Keynote Speaker: Heather Stuart
Please RSVP To Ann St. Cyr (stcyra@providencecare.ca) by September 7 Refreshments will be served. Feel free to invite a colleague/friend/family member!
Published by: Providence Care Communications Dept. Editor: Cathy Clark, 613-548-5567, ext. 5995
PROVIDENCE CARE HOSPITAL: Bringing together the programs and services of St. Mary’s of the Lake Hospital and Mental Health Services in one new hospital located at 752 King Street West in Kingston.
WORDS OF APPRECIATION
From a patient of St. Mary’s of the Lake Hospital:
“Thank you to the hospital and staff for a very positive experience. The staff in respiratory rehab are knowledgeable and efficient and created a progressive program to meet my rehabilitation needs. Thank you for three inspiring weeks.”
From a family member of a
resident of Providence Manor:
“I would like to express my gratitude for the care my wife received and the kindness shown by all staff. It is evident that staff enjoy their work and it shows in the care provided.”
From a family member of a client of Mental Health Services:
“I take great comfort in knowing that during her brief stay, my Mother was well cared for. You all made a difference.”
Deadline for next issue: Sept. 14 Send to: info@providencecare.ca