Birdsnest partner with their customers

homegrown fashion retailer, birdsnest, launches into the circular fashion economy with birdsnest rehatched - offering customers a lifetime returns guarantee and a collection of preloved birdsnest pieces contributed by their community. While thrifting is not a new concept, birdsnest have differentiated their model by hosting the platform from start to finish and creating a one-stop-shop where new and secondhand items can be purchased simultaneously.

“Birdsnest rehatched is part of us taking responsibility for the clothing we bring into the world. Our mission is to make participating in a more circular fashion economy simple, fun and convenient for our community as that will naturally change shopping habits and extend the life cycle of our clothes.” says birdsnest founder, Jane Cay.

Customers are encouraged to get involved and contribute once-loved birdsnest styles in return for a small credit to shop new or preloved, or to donate to a woman in need. Items must be in excellent condition, and can be contributed via prepaid return postage using the online form, or dropped into the birdsnest store. Birdsnest are simplifying the ability to rehome worn styles by doing all the work of listing and dispatching the pieces to their new owners from all across Australia using their online platform.

The birdsnest rehatched range includes garments in ‘very good’ to ‘excellent’ condition that have been carefully checked by the birdsnest team. Each style is discoverable on the website or ipads in store with quality images of diverse models, detailed product descriptions, past reviews and extensive filtering options to give the customer the confidence to find their perfect secondhand piece. Customers still have 365 days to receive a full refund on a rehatched style if it is not going to be worn and become a wardrobe